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DAT A BOOK
FO R FIS CA L Y E A R 2 00 9
Federal Trade Commission
November 2009
TABLE OF CONTENTS
Report Subject
Page No.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Registrations and Complaints
Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . 4
Fiscal Year 2009 Complaint Figures by Month and Complaint Type. . . . . . . . . . . . . . . . . 5
Fiscal Year 2009 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6
State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7
Entities Accessing the Registry
Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Appendix:
Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9
Federal Trade Commission
Page 1 of 20
Released November 2009
Federal Trade Commission
Page 2 of 20
Released November 2009
INTRODUCTION
Welcome to the first National Do Not Call Registry Data Book. Enclosed are
statistical data regarding the registrations on the National Do Not Call Registry
(“Registry”), the subscriptions of entities (e.g. telemarketers and sellers) accessing
phone numbers on the Registry, and the complaints submitted by consumers to the
Federal Trade Commission (FTC) about companies violating the do-not-call rules.
The Registry has continued to grow since its inception in the summer of 2003. At
the end of Fiscal Year (FY) 2009, there were more than 191 million active
registrations. Consumers can register their phone number(s) on the Registry by
either calling a toll-free number [888-382-1222] from the telephone number(s) they
wish to register or using the do-not-call website [https://www.donotcall.gov]. The
do-not-call rules require telemarketers and sellers to remove from their call lists (at
least every 31 days) the numbers on the Registry. Telemarketers can access the
Registry through a website [https://telemarketing.donotcall.gov/] dedicated to that
purpose.
Consumers notify law enforcement of violations of the do-not-call rules by
submitting complaints to the FTC via either the toll-free number or the
website. Law enforcement officials can then review these complaints, as well as
consumer registration information and telemarketer access information, through the
Consumer Sentinel Network (CSN), a secure Internet website maintained by the
FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law
enforcement personnel may join CSN at https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book for Fiscal Year 2009 is based on
unverified complaints reported by consumers. This report is not based on a
consumer survey.
Federal Trade Commission
Page 3 of 20
Released November 2009
National Do Not Call Registry
Active Registration and Complaint Figures1
200
191,453,311
No. of Active
Registrations
172,523,062
160
145,498,656
132,219,163
107,440,316
Millions
120
64,288,175
80
51,968,777
Complaints
Received Each
Fiscal Year
40
0
669,474
579,838
1,149,818
1,297,865
1,767,798
1,804,982
0
2003
2004
2005
2006
2007
2008
2009
Fiscal Year
Active Registration and Complaint Figures1
June 27, 2003 through September 30, 2009
Fiscal Year
No. of Active
Registrations
Increase in Active
Registrations
No. of Cumulative
Complaints
Complaints
Received Each
Fiscal Year
2003
2004
2005
2006
2007
2008
2009
51,968,777
64,288,175
107,440,316
132,219,163
145,498,656
172,523,062
191,453,311
51,968,777
12,319,398
43,152,141
24,778,847
13,279,493
27,024,406
18,930,249
0
579,838
1,249,312
2,399,130
3,696,995
5,464,793
7,269,775
0
579,838
669,474
1,149,818
1,297,865
1,767,798
1,804,982
1 Active registration and complaint figures reflect the total number of phone numbers registered and the total
number of National Do Not Call Registry complaints submitted to the Commission as of September 30, 2009.
Federal Trade Commission
Page 4 of 20
Released November 2009
Fiscal Year 2009
National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
No. of Complaints (in Thousands)
200
150
100
50
Total Complaints
Requested Entity to Stop Calling
Recorded Message
0
Oct-08
Nov-08
Dec-08
Jan-09
Feb-09
Mar-09
Apr-09
May-09
Jun-09
Jul-09
Aug-09
Sep-09
Complaint Figures by Month and Complaint Type1
Oct-08 Nov-08 Dec-08
Jan-09 Feb-09 Mar-09 Apr-09 May-09
Jun-09
Jul-09 Aug-09 Sep-09
Total Complaints
148,789 116,662 112,618 138,773 160,568 182,522 179,361 174,101 156,312 153,580 138,679 143,017
Requested Entity to Stop Calling
63,679 49,772 49,897 65,255 76,785 87,185 85,184
81,293 72,709 71,207 63,172 70,707
Recorded Message
58,980 43,803 42,844 55,696 67,561 79,281 79,347
76,460 62,821 60,191 49,804 62,794
1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the
questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the
National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of
the called number.
Federal Trade Commission
Page 5 of 20
Released November 2009
Fiscal Year 2009
National Do Not Call Registry Registration
and Complaint Figures by State Population
Active Registrations
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Active
Registrations1
2,798,554
278,660
4,004,879
1,683,966
21,894,204
3,878,855
2,676,191
631,909
500,083
12,383,984
6,016,157
633,620
939,958
8,285,600
3,177,478
2,101,006
2,018,761
2,754,589
2,317,920
889,603
4,048,702
5,029,637
6,668,061
3,694,611
1,369,121
3,278,042
650,601
1,267,476
1,605,763
1,017,839
6,217,438
1,175,421
11,800,189
5,595,107
427,848
7,460,929
2,226,647
2,438,849
8,415,560
708,183
2,551,441
528,611
3,661,276
12,914,502
1,599,579
399,087
5,359,456
4,285,843
973,456
3,263,072
374,885
Active
Registrations per
100,000 Population2
60,030
40,604
61,612
58,975
59,565
78,528
76,435
72,376
84,497
67,567
62,114
49,187
61,684
64,222
49,829
69,974
72,044
64,522
52,551
67,576
71,867
77,403
66,658
70,773
46,591
55,451
67,250
71,069
61,756
77,355
71,608
59,234
60,544
60,669
66,697
64,957
61,132
64,349
67,604
67,395
56,954
65,732
58,911
53,087
58,455
64,237
68,984
65,440
53,650
57,980
70,379
FY 2009 Complaints
FY 2009
Complaints3
29,599
1,745
78,234
16,720
244,572
29,342
27,952
8,679
4,461
126,650
57,345
5,825
12,527
90,454
11,809
19,222
13,038
13,595
17,107
7,297
51,146
38,674
51,967
25,598
10,056
9,605
9,180
15,639
24,522
9,690
58,174
16,172
112,053
35,158
1,772
58,466
16,949
33,073
47,540
5,332
21,326
3,165
28,610
141,151
18,734
3,514
70,044
39,980
8,748
13,168
5,211
FY 2009
Complaints per
100,000 Population2
635
254
1,204
586
665
594
798
994
754
691
592
452
822
701
185
640
465
318
388
554
908
595
519
490
342
162
949
877
943
736
670
815
575
381
276
509
465
873
382
507
476
394
460
580
685
566
902
610
482
234
978
1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30,
2009.
2 Population estimates are based on the 2008 U.S. Census population estimates (Table NST-EST2008-01 – Annual Estimates of the
Population for the United States, and Puerto Rico: April 1, 2000 to July 1, 2008).
3 “FY 2009 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2009.
Federal Trade Commission
Page 6 of 20
Released November 2009
State Rankings for National Do Not Call Registry
Registrations by State Population
WA
ND
MT
VT NH
MN
ID
WY
MI
IL
UT
CO
NY
IA
NE
NV
ME
WI
SD
OR
KS
OH
IN
WV
MO
CA
KY
VA
NJ
TN
OK
AZ
NC
AR
NM
MA
RI
CT
PA
DE
SC
MS
AL
DC3
GA
MD
TX
LA
HI
FL
AK
Rank1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Consumer State
Colorado
Massachusetts
New Hampshire
Connecticut
Delaware
Kansas
Maryland
New Jersey
Nebraska
Minnesota
Wyoming
Iowa
Virginia
Pennsylvania
Maine
Florida
Rhode Island
Montana
North Dakota
Michigan
South Dakota
Washington
Ohio
Kentucky
Oregon
Active
Registrations
3,878,855
5,029,637
1,017,839
2,676,191
631,909
2,018,761
4,048,702
6,217,438
1,267,476
3,694,611
374,885
2,101,006
5,359,456
8,415,560
889,603
12,383,984
708,183
650,601
427,848
6,668,061
528,611
4,285,843
7,460,929
2,754,589
2,438,849
Active Registrations per
100,000 Population2
78,528
77,403
77,355
76,435
72,376
72,044
71,867
71,608
71,069
70,773
70,379
69,974
68,984
67,604
67,576
67,567
67,395
67,250
66,697
66,658
65,732
65,440
64,957
64,522
64,349
Rank1
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Consumer State
Vermont
Illinois
Georgia
Nevada
Idaho
Arizona
Oklahoma
North Carolina
New York
Alabama
California
New Mexico
Arkansas
Tennessee
Utah
Wisconsin
South Carolina
Missouri
West Virginia
Texas
Louisiana
Indiana
Hawaii
Mississippi
Alaska
Active
Registrations
399,087
8,285,600
6,016,157
1,605,763
939,958
4,004,879
2,226,647
5,595,107
11,800,189
2,798,554
21,894,204
1,175,421
1,683,966
3,661,276
1,599,579
3,263,072
2,551,441
3,278,042
973,456
12,914,502
2,317,920
3,177,478
633,620
1,369,121
278,660
Active Registrations per
100,000 Population2
64,237
64,222
62,114
61,756
61,684
61,612
61,132
60,669
60,544
60,030
59,565
59,234
58,975
58,911
58,455
57,980
56,954
55,451
53,650
53,087
52,551
49,829
49,187
46,591
40,604
1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone
numbers registered on the National Do Not Call Registry as of September 30, 2009.
2 Population estimates are based on the 2008 U.S. Census population estimates (Table NST-EST2008-01 – Annual Estimates of the
Population for the United States, and Puerto Rico: April 1, 2000 to July 1, 2008).
3 Numbers for the District of Columbia are as follows: Active Registrations = 500,083; and Active Registrations per 100,000 Population
= 84,497.
Federal Trade Commission
Page 7 of 20
Released November 2009
National Do Not Call Registry
Entities Accessing the Registry
by Fiscal Year1
75
No. of Entities Accessing the Registry (in Thousands)
Entities Who Paid
5 or Fewer Area Codes
Exempt Entities
50
25
0
2004
2005
2006
2007
2008
2009
Fiscal Year
FY 2004
FY 2005
FY 2006
FY 2007
FY 2008
FY 2009
Entities Who Paid
7,734
6,794
6,824
6,242
4,618
3,924
5 or Fewer Area Codes
64,168
58,023
58,816
59,337
46,559
40,406
Exempt Entities
1,469
1,233
845
801
1,107
1,002
1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry.
“5 or Fewer Area Codes”
includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt
Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or
services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt
Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or
from whom they have obtained express written agreement to call and who do not access the National Registry for any other
purpose. Telemarketers could access the National Registry as of September 1, 2003.
Federal Trade Commission
Page 8 of 20
Released November 2009
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
205
251
256
334
932,630
403,868
886,844
575,212
58,303
12,106
31,742
17,623
10,217
3,876
9,734
5,291
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
907
278,660
8,292
1,677
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
480
520
602
623
928
1,168,403
788,850
936,414
560,711
550,501
115,479
51,584
53,068
57,005
29,316
27,894
13,700
13,416
14,016
8,220
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
479
501
870
484,970
622,295
576,701
16,744
20,955
15,913
5,070
6,622
4,790
Alaska
Arizona
Arkansas
Federal Trade Commission
Page 9 of 20
Released November 2009
California
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
209
213
310
323
408
415
424
510
530
559
562
619
626
650
657
661
707
714
747
760
805
818
831
858
909
916
925
949
951
748,615
188,884
1,400,270
636,763
1,043,326
981,286
11,493
982,359
816,338
638,692
694,773
986,114
738,776
688,437
129
625,691
900,371
1,236,512
128
1,117,838
976,838
1,140,792
392,344
525,897
1,109,803
1,137,908
752,281
792,919
628,627
28,630
6,169
79,364
28,358
46,834
45,855
176
43,989
34,466
23,154
31,722
39,126
31,461
31,418
0
24,467
40,875
58,547
0
46,651
41,739
59,165
16,111
26,699
35,441
46,486
38,073
37,012
27,538
7,086
1,627
17,987
7,348
12,528
12,505
124
11,389
9,207
5,273
8,310
8,619
8,606
8,447
0
6,191
10,711
15,582
0
11,373
9,634
14,234
3,640
6,540
8,537
12,048
8,800
8,553
7,356
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
303
719
720
970
1,787,484
725,274
524,655
841,442
60,641
21,867
9,497
19,683
15,065
5,727
2,579
5,319
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
203
860
1,365,397
1,310,794
50,290
43,632
14,493
13,044
Colorado
Connecticut
Federal Trade Commission
Page 10 of 20
Released November 2009
Delaware
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
302
631,909
29,160
8,520
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
202
500,083
15,848
4,178
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954
654,293
1,082,310
561,672
877,214
502,842
1,103,580
1,006,461
879,202
25,048
384,340
271,368
912,814
870,774
427,729
934,795
671,436
1,218,106
25,371
54,418
21,976
39,966
24,302
53,071
53,604
36,957
582
18,311
7,042
39,141
28,242
14,079
37,601
27,437
65,780
5,749
11,864
4,976
9,133
5,611
12,153
12,180
7,800
202
4,220
2,385
9,130
6,275
3,514
7,948
6,644
14,859
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
229
404
478
678
706
762
770
912
344,719
1,069,580
346,390
890,751
1,070,641
185
1,787,257
506,634
8,301
28,225
10,370
25,676
32,039
0
98,832
14,498
2,260
7,091
2,324
7,086
8,334
0
25,553
3,774
District of Columbia
Florida
Georgia
Federal Trade Commission
Page 11 of 20
Released November 2009
Hawaii
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
808
633,620
21,978
5,624
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
208
939,958
37,927
12,298
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
217
224
309
312
331
618
630
708
773
779
815
847
751,791
96,612
615,784
396,440
886
764,431
1,194,250
884,650
1,053,964
2,300
1,079,309
1,445,183
23,584
1,486
16,594
13,229
2
22,656
56,821
38,488
44,821
16
43,394
74,242
7,196
880
4,506
3,963
2
6,353
14,574
9,684
10,850
13
11,683
19,777
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
219
260
317
574
765
812
428,221
348,542
868,039
327,642
511,092
693,942
8,243
3,782
10,100
3,001
5,226
7,539
2,265
1,272
2,955
1,040
1,596
2,262
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
319
515
563
641
712
520,834
579,196
335,103
312,844
353,029
14,853
16,444
8,536
6,392
9,606
5,311
5,563
2,745
2,050
3,246
Idaho
Illinois
Indiana
Iowa
Federal Trade Commission
Page 12 of 20
Released November 2009
Kansas
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
316
620
785
913
410,581
404,206
568,145
635,829
10,106
6,015
9,956
14,839
2,766
2,176
3,235
4,576
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
270
502
606
859
749,930
857,089
444,461
703,109
9,918
11,811
5,793
12,156
3,325
4,027
1,738
4,124
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
225
318
337
504
985
423,169
513,107
460,133
552,700
368,811
11,271
10,236
8,259
9,744
8,099
3,745
3,587
3,110
3,438
2,990
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
207
889,603
23,462
7,168
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
240
301
410
443
396,388
1,480,621
1,581,255
590,438
6,566
83,166
90,753
6,045
2,506
21,233
24,540
2,052
Kentucky
Louisiana
Maine
Maryland
Federal Trade Commission
Page 13 of 20
Released November 2009
Massachusetts
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
339
351
413
508
617
774
781
857
978
31,686
787
555,887
1,449,598
1,049,809
156,888
830,452
45,268
909,262
278
5
13,631
34,751
21,343
818
21,375
566
22,261
125
2
4,614
11,591
6,918
356
6,734
217
7,510
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
231
248
269
313
517
586
616
734
810
906
947
989
452,447
1,085,701
510,204
615,372
583,045
632,178
647,959
799,417
528,249
194,424
492
618,573
12,401
41,917
15,470
14,337
16,197
22,927
20,550
27,640
14,249
4,943
2
13,505
2,881
10,541
3,664
3,396
3,630
6,487
5,246
6,964
3,452
1,416
2
3,840
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
218
320
507
612
651
763
952
504,020
341,019
534,499
702,786
701,447
473,130
437,710
8,581
4,909
8,255
11,508
17,462
11,677
13,061
2,808
1,660
2,693
4,203
5,587
3,784
4,556
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
228
601
662
769
212,631
675,987
477,211
3,292
5,248
12,957
9,427
18
1,873
4,872
3,068
13
Michigan
Minnesota
Mississippi
Federal Trade Commission
Page 14 of 20
Released November 2009
Missouri
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
314
417
573
636
660
816
895,972
501,364
549,214
374,947
196,051
760,494
9,840
5,741
4,793
6,108
1,888
9,191
2,600
1,201
1,210
1,548
436
2,272
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
406
650,601
27,068
9,075
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
308
402
251,095
1,016,381
7,429
37,637
2,630
12,879
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
702
775
1,106,510
499,253
71,940
27,236
15,927
8,066
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
603
1,017,839
37,715
9,474
Montana
Nebraska
Nevada
New Hampshire
Federal Trade Commission
Page 15 of 20
Released November 2009
New Jersey
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
201
551
609
732
848
856
862
908
973
1,053,165
39,293
1,093,269
1,308,915
39,772
674,157
63,385
860,060
1,085,422
39,110
338
31,682
52,551
206
25,965
530
29,122
43,728
9,997
118
7,952
14,588
69
6,813
234
7,535
9,779
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
505
575
1,038,679
136,742
53,414
7,136
14,016
1,933
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
212
315
347
516
518
585
607
631
646
716
718
845
914
917
670,136
923,421
346,173
1,142,606
946,434
732,287
516,856
977,639
465,481
922,544
1,504,493
817,180
759,463
1,075,476
48,028
24,311
4,078
31,072
26,632
19,232
14,210
31,326
5,592
24,488
69,011
25,997
22,134
9,952
13,490
8,330
2,172
8,696
8,907
6,930
4,619
8,634
2,130
7,845
20,598
9,038
6,076
3,228
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
252
336
704
828
910
919
980
557,661
1,001,995
1,271,854
780,101
781,892
1,164,602
37,002
12,049
21,364
34,510
20,069
18,514
32,863
163
2,842
5,405
8,471
5,036
4,117
8,387
74
New Mexico
New York
North Carolina
Federal Trade Commission
Page 16 of 20
Released November 2009
North Dakota
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
701
427,848
5,518
1,713
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
216
234
330
419
440
513
567
614
740
937
574,018
3,083
1,343,621
1,066,942
844,260
1,004,409
27,178
915,727
783,900
897,791
15,478
26
39,450
29,493
27,762
35,318
213
35,163
21,236
34,378
3,824
20
9,769
7,069
7,007
8,515
142
8,214
5,670
7,652
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
405
580
918
933,786
436,509
856,352
22,634
7,458
19,916
7,109
2,343
7,183
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
503
541
971
1,394,705
967,360
76,784
60,726
43,363
915
19,233
13,072
347
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
215
267
412
484
570
610
717
724
814
878
1,260,417
313,240
965,100
306,095
974,104
1,502,537
1,235,768
1,039,424
818,739
136
31,453
2,595
17,030
2,814
15,110
39,098
22,542
18,146
11,461
0
9,122
1,001
4,698
1,059
4,048
11,213
6,517
5,475
3,592
0
Ohio
Oklahoma
Oregon
Pennsylvania
Federal Trade Commission
Page 17 of 20
Released November 2009
Rhode Island
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
401
708,183
23,647
5,192
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
803
843
864
854,250
886,915
810,276
27,698
25,827
23,039
8,129
6,677
6,040
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
605
528,611
11,080
3,054
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
423
615
731
865
901
931
792,390
948,831
278,140
582,128
599,747
460,040
18,606
24,321
5,288
14,946
12,743
9,334
6,361
7,983
1,580
4,935
3,827
3,416
South Carolina
South Dakota
Tennessee
Federal Trade Commission
Page 18 of 20
Released November 2009
Texas
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
210
214
254
281
325
361
409
430
432
469
512
682
713
806
817
830
832
903
915
936
940
956
972
979
915,466
1,131,956
426,292
1,276,760
242,655
338,582
324,298
526
199,619
250,898
1,065,097
59,366
932,265
431,693
1,216,743
280,983
570,807
749,579
280,829
293,335
313,829
296,173
1,037,894
278,857
35,416
29,218
12,466
63,936
6,672
9,618
9,519
2
4,592
6,441
49,980
1,123
32,844
10,919
50,863
8,262
6,678
20,473
9,908
8,647
9,051
8,251
56,726
7,300
10,436
9,352
3,770
18,204
2,546
2,687
2,954
2
1,494
1,793
15,887
482
8,477
3,741
16,192
2,809
2,368
6,473
2,318
2,419
3,102
2,655
16,919
2,362
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
385
435
801
118
359,512
1,239,949
0
12,197
45,428
0
3,554
14,897
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
802
399,087
15,023
3,446
Utah
Vermont
Federal Trade Commission
Page 19 of 20
Released November 2009
Virginia
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
276
434
540
571
703
757
804
236,609
391,948
999,745
210,878
1,471,827
1,142,559
905,890
8,487
15,622
41,778
4,061
95,846
51,824
35,164
2,431
4,573
10,975
1,393
24,786
14,728
9,903
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
206
253
360
425
509
873,695
643,510
1,211,249
757,566
799,823
35,115
28,112
47,057
30,660
24,192
8,009
7,007
11,298
6,913
5,965
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
304
681
973,453
3
27,030
0
8,596
0
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
262
414
608
715
920
615,608
566,855
692,245
620,875
767,489
9,813
6,829
8,503
6,015
8,397
3,169
2,066
2,579
1,912
3,109
Area Code
Active Registrations as of
Sept. 30, 2009
FY 2005 through FY 2009
Complaints
FY 2009
Complaints
307
374,885
15,350
5,143
Washington
West Virginia
Wisconsin
Wyoming
Federal Trade Commission
Page 20 of 20
Released November 2009
1-888-382-1222
donotcall.gov
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.