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National
Do Not Call
Registry
Data Book
FY 2014
Federal Trade Commission
November 2014
TABLE OF CONTENTS
Report Subject
Page No.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registrations and Complaints
Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4
Fiscal Year 2014 Complaint Figures by Month and Complaint Type . . . . . . . . . . . . . . . . . 5
Fiscal Year 2014 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6
State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7
Entities Accessing the Registry
Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Appendix:
Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9
Federal Trade Commission
Page 1 of 22
Released November 2014
Federal Trade Commission
Page 2 of 22
Released November 2014
INTRODUCTION
The National Do Not Call Registry (Registry) provides consumers with an easy and
efficient way to register their preference not to receive most telemarketing sales calls.
The Registry has continued to grow since its inception in the summer of 2003. At the end
of Fiscal Year (FY) 2014 (October 1, 2013 – September 30, 2014), there were more than
217 million active registrations.1 Consumers can register their phone number(s) on the
Registry by either calling a toll-free number (888-382-1222) from the telephone number(s)
they wish to register or using the do-not-call website (https://www.donotcall.gov). The donot-call rules require telemarketers and sellers to remove the numbers on the Registry from
their call lists at least every 31 days. Telemarketers can access the Registry through a
website (https://telemarketing.donotcall.gov) dedicated to that purpose.
Consumers notify law enforcement of violations of the do-not-call rules by submitting
complaints to the Federal Trade Commission (FTC) via either the toll-free number or the
website. Law enforcement officials can then review these complaints, as well as consumer
registration information and telemarketer access information, through the Consumer
Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more
information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel
may join CSN at https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book contains statistical data regarding the
registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers)
accessing phone numbers on the Registry, and the complaints consumers submit to the
FTC about companies allegedly violating the do-not-call rules.
The National Do Not Call Registry Data Book for Fiscal Year 2014 is based on unverified
complaints reported by consumers. This report is not based on a consumer survey.
1For the purposes of this report, “active registrations” are those registrations consumers have placed on the Registry and have not been
subsequently deleted by the consumer or removed by the FTC because the number was disconnected and reassigned. If a telemarketer
downloaded the Registry on the reported day, this is the number of registrations that would have appeared. Previously, the reported
number included every number a consumer had placed on the Registry regardless of its current deletion or re-registration status.
Federal Trade Commission
Page 3 of 22
Released November 2014
National Do Not Call Registry
Active Registration and Complaint Figures1
Millions
No. of Active
Registrations
Complaints
Received Each
Fiscal Year
Fiscal Year
Active Registration and Complaint Figures1
June 27, 2003 through September 30, 2014
Fiscal Year
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
No. of Active
Registrations
50,267,097
61,741,124
103,193,927
126,981,844
145,756,274
166,582,471
183,505,798
192,917,741
200,520,793
207,938,719
213,400,640
217,855,659
Increase in Active
Registrations
50,267,097
11,474,027
41,452,803
23,787,917
18,774,430
20,826,197
16,923,327
9,411,943
7,603,052
7,417,926
5,461,921
4,455,019
No. of Cumulative
Complaints
0
579,838
1,249,312
2,399,130
3,696,995
5,464,793
7,273,144
8,906,957
11,180,473
15,021,029
18,769,675
22,010,761
Complaints
Received Each
Fiscal Year
0
579,838
669,474
1,149,818
1,297,865
1,767,798
1,808,351
1,633,813
2,273,516
3,840,556
3,748,646
3,241,086
1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National Do
Not Call Registry complaints submitted to the FTC as of September 30, 2014.
Federal Trade Commission
Page 4 of 22
Released November 2014
Fiscal Year 2014
National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
350
No. of Complaints (in Thousands)
300
250
200
150
100
50
Total Complaints
Recorded Message
Requested Entity to Stop Calling
0
Oct-13
Nov-13
Dec-13
Jan-14
Feb-14
Mar-14
Apr-14
May-14
Jun-14
Jul-14
Aug-14
Sep-14
Complaint Figures by Month and Complaint Type1
Oct-13 Nov-13 Dec-13
Jan-14
Feb-14 Mar-14
Apr-14 May-14
Jun-14 July-14 Aug-14 Sep-14
Total Complaints
158,082 251,809 228,103 276,988 270,844 284,250 293,174 285,437 278,166 295,108 314,173 304,952
Recorded Message
85,167 141,272 128,930 145,732 137,523 143,127 148,567 144,604 141,859 153,709 184,876 179,237
Requested Entity to Stop Calling
76,529 127,539 118,666 139,071 135,714 143,861 152,146 152,430 147,697 158,260 165,923 160,597
1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the questions:
“Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the National Registry
began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number.
Federal Trade Commission
Page 5 of 22
Released November 2014
Fiscal Year 2014
National Do Not Call Registry Registration
and Complaint Figures by State Population
Active Registrations
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
FY 2014 Complaints
Active
Active
Registrations per
FY 2014
FY 2014
Complaints per
Registrations 1
3,202,106
348,309
4,378,074
1,906,859
24,700,364
4,261,902
3,020,552
710,636
575,799
13,837,089
6,716,740
744,414
1,101,598
9,512,730
3,828,656
2,379,956
2,250,090
3,156,897
2,670,597
1,024,820
4,458,555
5,531,792
7,515,891
4,129,690
1,529,419
3,821,582
750,237
1,420,036
1,848,528
1,155,347
6,959,846
1,482,934
13,322,876
6,423,064
493,856
8,614,049
2,519,066
2,817,506
9,730,965
777,035
2,882,910
601,415
4,394,385
14,576,982
1,819,368
468,863
5,868,214
4,904,737
1,164,469
4,373,078
433,878
100,000 Population2
66,245
47,380
66,068
64,435
64,437
80,896
83,996
76,763
89,071
70,768
67,220
53,019
68,332
73,844
58,267
77,011
77,751
71,824
57,737
77,153
75,201
82,653
75,952
76,188
51,130
63,228
73,903
75,998
66,252
87,298
78,206
71,114
67,797
65,222
68,269
74,446
65,421
71,691
76,179
73,897
60,377
71,184
67,648
55,115
62,718
74,823
71,040
70,355
62,798
76,150
74,465
Complaints 3
49,263
2,397
85,417
28,355
493,508
69,192
47,299
14,760
9,556
225,600
89,251
8,223
14,783
159,891
25,421
26,881
26,944
31,037
37,113
11,527
88,687
69,756
108,683
48,092
13,836
32,403
10,266
17,412
33,596
15,551
119,904
18,920
217,100
85,560
3,000
113,331
27,397
46,849
126,979
12,615
38,351
6,540
63,149
202,065
22,728
5,723
98,349
74,231
14,533
32,543
5,935
100,000 Population2
1,019
326
1,289
958
1,287
1,313
1,315
1,594
1,478
1,154
893
586
917
1,241
387
870
931
706
802
868
1,496
1,042
1,098
887
463
536
1,011
932
1,204
1,175
1,347
907
1,105
869
415
979
712
1,192
994
1,200
803
774
972
764
783
913
1,191
1,065
784
567
1,019
1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2014.
2 Population estimates are based on the 2013 U.S. Census population estimates (Table NST-EST2013-01 – Annual Estimates of the Population
for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2013).
3 “FY 2014 Complaints” reflect National Do Not Call Registry complaints received by the FTC during fiscal year 2014.
Federal Trade Commission
Page 6 of 22
Released November 2014
State Rankings for National Do Not Call Registry
Registrations by State Population
WA
ND
MT
VT NH
MN
ID
WY
MI
IL
UT
CO
NY
KS
RI
CT
PA
OH
IN
WV
MO
CA
KY
VA
NJ
OK
AZ
MA
IA
NE
NV
ME
WI
SD
OR
TN
NC
AR
NM
DE
SC
MS
AL
DC3
GA
MD
TX
HI
LA
FL
AK
Rank 1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Consumer State
New Hampshire
Connecticut
Massachusetts
Colorado
New Jersey
Kansas
Maine
Iowa
Delaware
Minnesota
Pennsylvania
Wisconsin
Nebraska
Michigan
Maryland
Vermont
Wyoming
Ohio
Montana
Rhode Island
Illinois
Kentucky
Oregon
South Dakota
New Mexico
Active
Registrations
1,155,347
3,020,552
5,531,792
4,261,902
6,959,846
2,250,090
1,024,820
2,379,956
710,636
4,129,690
9,730,965
4,373,078
1,420,036
7,515,891
4,458,555
468,863
433,878
8,614,049
750,237
777,035
9,512,730
3,156,897
2,817,506
601,415
1,482,934
Active Registrations per
100,000 Population2
87,298
83,996
82,653
80,896
78,206
77,751
77,153
77,011
76,763
76,188
76,179
76,150
75,998
75,952
75,201
74,823
74,465
74,446
73,903
73,897
73,844
71,824
71,691
71,184
71,114
Rank 1
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Consumer State
Virginia
Florida
Washington
Idaho
North Dakota
New York
Tennessee
Georgia
Nevada
Alabama
Arizona
Oklahoma
North Carolina
California
Arkansas
Missouri
West Virginia
Utah
South Carolina
Indiana
Louisiana
Texas
Hawaii
Mississippi
Alaska
Active
Registrations
5,868,214
13,837,089
4,904,737
1,101,598
493,856
13,322,876
4,394,385
6,716,740
1,848,528
3,202,106
4,378,074
2,519,066
6,423,064
24,700,364
1,906,859
3,821,582
1,164,469
1,819,368
2,882,910
3,828,656
2,670,597
14,576,982
744,414
1,529,419
348,309
Active Registrations per
100,000 Population2
71,040
70,768
70,355
68,332
68,269
67,797
67,648
67,220
66,252
66,245
66,068
65,421
65,222
64,437
64,435
63,228
62,798
62,718
60,377
58,267
57,737
55,115
53,019
51,130
47,380
1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone
numbers registered on the National Do Not Call Registry as of September 30, 2014.
2 Population estimates are based on the 2013 U.S. Census population estimates (Table NST-EST2013-01 – Annual Estimates of the
Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2013).
3 Numbers for the District of Columbia are as follows: Active Registrations = 575,799; and Active Registrations per 100,000 Population
= 89,071.
Federal Trade Commission
Page 7 of 22
Released November 2014
National Do Not Call Registry
Entities Accessing the Registry
by Fiscal Year1
75
No. of Entities Accessing the Registry (in Thousands)
Entities Who Paid
5 or Fewer Area Codes
Exempt Entities
50
25
0
2010
2011
2012
2013
2014
Fiscal Year
Entities Accessing the Registry by Fiscal Year1
FY 2010
FY 2011
FY 2012
FY 2013
FY 2014
Entities Who Paid
3,383
3,192
2,949
2,877
2,582
5 or Fewer Area Codes
34,206
31,240
25,389
24,182
23,048
680
728
631
598
585
Exempt Entities
1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry.
“5 or Fewer Area Codes”
includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt
Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or
services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt
Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or
from whom they have obtained express written agreement to call and who do not access the Registry for any other purpose.
Federal Trade Commission
Page 8 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
205
251
256
334
938
1,058,751
463,196
1,031,865
648,060
234
105,424
28,111
73,320
38,990
42
16,687
5,758
16,312
9,626
4
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
907
348,309
9,721
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
480
520
602
623
928
1,282,774
874,661
1,005,594
591,450
623,595
147,989
93,996
82,751
76,117
45,631
24,891
18,907
14,889
13,121
10,369
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
479
501
870
555,223
697,196
654,440
33,568
48,439
29,084
8,660
10,713
8,174
Alaska
2,152
Arizona
Arkansas
Federal Trade Commission
Page 9 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
California
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
209
213
310
323
408
415
424
442
510
530
559
562
619
626
650
657
661
669
707
714
747
760
805
818
831
858
909
916
925
949
951
864,745
225,927
1,553,641
716,268
1,175,964
1,092,431
32,906
754
1,096,621
932,236
745,932
788,993
1,103,899
842,588
765,943
2,559
711,560
190
1,019,855
1,396,879
1,242
1,274,062
1,111,454
1,282,563
444,112
587,746
982,849
1,311,662
842,593
890,372
901,818
55,326
16,192
146,419
52,191
94,938
89,165
3,705
45
88,132
65,086
38,676
68,472
67,891
71,220
72,289
557
55,563
19
78,289
141,182
162
86,420
95,126
107,202
27,061
47,953
80,981
94,967
72,551
75,591
68,772
12,661
3,027
32,724
12,293
22,812
22,436
709
15
22,798
15,450
10,512
17,016
15,552
16,915
23,064
140
15,071
14
21,158
34,510
57
21,253
23,074
23,349
7,432
11,909
26,217
20,769
18,290
15,429
20,621
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
303
719
720
970
1,874,276
807,669
652,986
926,971
175,065
53,450
28,259
47,935
38,136
11,075
5,789
11,984
Colorado
Federal Trade Commission
Page 10 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Connecticut
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
203
475
860
959
1,543,784
1,172
1,475,587
9
120,129
55
100,857
1
24,273
16
22,025
1
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
302
710,636
57,064
14,161
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
202
575,799
33,299
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954
715,751
1,169,225
631,967
988,295
571,932
1,229,368
1,108,733
993,636
34,329
429,121
355,734
1,032,453
984,662
474,800
1,040,836
746,907
1,329,340
56,333
83,272
56,153
80,891
45,703
91,911
87,713
75,428
2,178
32,347
29,471
75,412
46,563
28,095
65,964
57,486
95,434
13,143
15,918
12,117
19,220
10,201
19,289
15,012
17,612
426
5,572
7,011
16,465
12,512
6,786
16,090
13,708
16,512
Delaware
District of Columbia
8,644
Florida
Federal Trade Commission
Page 11 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Georgia
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
229
404
470
478
678
706
762
770
912
389,925
1,221,174
6,577
392,962
1,035,150
1,207,473
2,667
1,892,191
568,621
16,810
64,921
291
24,976
52,219
67,265
132
165,030
24,783
3,487
12,693
154
5,240
10,641
15,990
69
33,248
5,225
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
808
744,414
34,311
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
208
1,101,598
73,714
14,321
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
217
224
309
312
331
618
630
708
773
779
815
847
872
877,237
156,258
718,522
487,142
8,608
887,476
1,358,162
1,002,399
1,172,302
10,060
1,246,868
1,585,902
1,794
60,807
8,279
52,752
42,711
800
58,607
130,743
88,414
93,517
388
95,474
167,372
132
11,660
2,086
9,632
7,888
154
11,081
25,261
16,958
17,244
177
21,426
33,534
99
Hawaii
7,722
Idaho
Illinois
Federal Trade Commission
Page 12 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Indiana
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
219
260
317
574
765
812
508,407
427,517
1,028,982
399,217
627,453
837,080
26,363
13,071
30,145
10,277
16,277
22,319
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
319
515
563
641
712
596,699
646,612
381,928
353,275
401,442
32,105
34,905
15,835
12,173
14,693
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
316
620
785
913
467,358
457,539
634,764
690,429
30,023
14,726
24,296
36,103
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
270
364
502
606
859
879,032
8
966,616
514,596
796,645
42,971
0
52,360
16,425
41,904
FY 2014
Complaints
5,303
2,568
5,426
2,343
3,389
5,076
Iowa
FY 2014
Complaints
7,767
7,493
3,960
3,106
3,729
Kansas
FY 2014
Complaints
7,432
3,765
5,969
8,933
Kentucky
Federal Trade Commission
Page 13 of 22
FY 2014
Complaints
8,001
0
9,835
3,936
8,442
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Louisiana
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
225
318
337
504
985
486,560
605,941
533,847
619,524
424,725
36,380
36,825
28,579
39,669
26,242
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
207
1,024,820
48,117
11,241
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
240
301
410
443
667
494,904
1,565,510
1,647,236
750,777
128
19,216
149,924
137,403
22,173
18
4,670
38,891
36,684
5,859
15
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
339
351
413
508
617
774
781
857
978
42,528
992
618,012
1,552,914
1,150,702
212,934
887,444
64,190
1,002,076
1,516
12
33,635
91,363
60,061
4,465
53,570
2,653
61,674
361
4
8,300
19,972
11,023
1,132
12,163
535
14,581
7,571
7,773
5,477
9,303
6,250
Maine
Maryland
Massachusetts
Federal Trade Commission
Page 14 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Michigan
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
231
248
269
313
517
586
616
734
810
906
947
989
515,020
1,220,058
568,827
684,196
650,983
711,040
729,970
898,013
602,335
227,913
785
706,751
27,958
101,354
32,658
39,834
33,935
50,498
49,038
57,212
34,144
10,620
100
31,280
6,981
21,412
8,011
8,003
8,611
11,368
9,817
12,781
8,554
3,133
44
8,550
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
218
320
507
612
651
763
952
586,189
388,971
597,538
803,685
764,316
512,134
476,857
23,625
15,692
24,275
33,540
42,979
31,539
30,429
5,317
3,880
4,812
7,105
10,156
8,669
7,201
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
228
601
662
769
239,892
755,093
526,705
7,729
13,437
35,902
18,170
255
Minnesota
Mississippi
Federal Trade Commission
Page 15 of 22
2,326
6,578
4,023
48
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Missouri
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
314
417
573
636
660
816
1,025,597
601,917
651,068
431,873
239,711
871,416
48,665
22,208
17,727
23,547
5,698
31,349
10,132
4,301
3,940
4,599
1,211
7,027
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
406
750,237
41,165
10,023
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
308
402
531
279,139
1,140,777
120
11,836
64,578
12
2,734
14,281
4
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
702
725
775
1,273,575
67
574,886
104,955
3
41,114
22,306
3
9,867
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
603
1,155,347
72,384
14,964
Montana
Nebraska
Nevada
New Hampshire
Federal Trade Commission
Page 16 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
New Jersey
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
201
551
609
732
848
856
862
908
973
1,183,340
50,312
1,224,564
1,452,469
48,961
744,247
89,841
972,923
1,193,189
96,763
2,049
97,442
118,586
1,486
60,682
2,965
79,377
86,490
22,952
305
19,872
24,753
355
13,444
695
16,701
18,269
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
505
575
1,088,961
393,973
66,265
14,515
13,789
4,434
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
212
315
347
516
518
585
607
631
646
716
718
845
914
917
929
695,345
1,056,658
509,188
1,274,172
1,074,502
854,269
595,826
1,099,204
566,031
1,045,473
1,537,407
923,857
839,011
1,250,538
1,395
88,479
60,805
23,832
83,571
70,341
56,796
40,798
68,840
18,788
65,400
119,427
63,594
69,425
39,780
69
19,678
16,727
5,027
22,202
16,810
13,688
11,082
19,256
3,533
15,925
28,148
17,147
16,378
7,744
41
New Mexico
New York
Federal Trade Commission
Page 17 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
North Carolina
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
252
336
704
828
910
919
980
984
632,329
1,168,766
1,437,794
899,884
891,505
1,328,899
63,012
875
28,448
62,944
83,338
49,878
37,122
81,564
1,942
9
6,831
14,400
19,042
12,805
8,812
20,281
577
5
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
701
493,856
15,555
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
216
234
330
419
440
513
567
614
740
937
658,796
12,875
1,551,777
1,197,794
968,637
1,155,093
54,030
1,050,782
922,764
1,041,501
53,283
2,088
118,976
64,543
74,631
92,418
1,516
80,506
45,988
67,665
9,362
656
21,677
15,710
13,008
15,816
265
13,643
8,431
13,225
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
405
539
580
918
1,041,361
432
496,276
980,997
53,579
20
16,885
47,472
11,911
10
3,799
10,759
North Dakota
2,767
Ohio
Oklahoma
Federal Trade Commission
Page 18 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Oregon
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
458
503
541
971
276
1,582,491
1,128,969
105,770
605
125,464
78,482
9,325
144
25,656
18,700
926
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
215
267
272
412
484
570
610
717
724
814
878
1,380,799
415,483
61
1,090,411
411,533
1,151,098
1,630,703
1,459,301
1,215,750
975,726
100
106,524
15,628
4
58,251
14,633
50,449
122,015
71,733
55,506
37,719
9
22,201
3,372
4
13,347
3,466
13,539
26,707
16,232
13,920
11,362
2
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
401
777,035
55,226
12,296
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
803
843
864
972,459
1,005,759
904,692
58,497
56,581
53,828
11,487
12,027
13,105
Pennsylvania
Rhode Island
South Carolina
Federal Trade Commission
Page 19 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
South Dakota
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
605
601,415
25,529
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
423
615
731
865
901
931
957,414
1,143,152
335,537
694,155
696,822
567,305
59,780
79,125
17,638
46,368
46,673
31,494
12,870
15,418
4,406
11,361
10,224
7,171
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
210
214
254
281
325
346
361
409
430
432
469
512
682
713
737
806
817
830
832
903
915
936
940
956
972
979
1,046,916
1,278,998
486,747
1,369,844
278,415
27
382,067
368,392
1,161
227,391
314,324
1,208,918
85,659
1,026,876
218
494,184
1,341,769
321,322
717,851
861,045
303,620
342,734
356,656
339,456
1,107,114
315,278
78,200
87,485
28,506
119,127
16,962
2
15,894
16,616
21
8,635
19,085
107,206
4,254
69,221
11
23,077
105,851
13,819
25,144
41,684
16,348
13,791
17,458
11,428
96,399
12,133
15,694
15,267
6,160
22,213
4,990
2
3,819
4,605
2
2,407
4,324
22,178
946
11,812
9
6,050
20,957
3,377
4,683
10,825
4,013
3,580
3,934
2,784
19,772
3,117
FY 2014
Complaints
6,217
Tennessee
Texas
Federal Trade Commission
Page 20 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Utah
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
385
435
801
5,474
411,389
1,402,505
812
20,892
86,667
247
4,544
17,189
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
802
468,863
25,259
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
276
434
540
571
703
757
804
270,000
431,727
1,113,268
272,676
1,553,786
1,240,011
986,746
11,811
21,666
66,028
14,320
154,774
72,080
58,843
3,013
4,941
15,783
2,990
36,281
16,972
14,579
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
206
253
360
425
509
998,700
724,447
1,386,381
869,156
926,053
92,632
61,445
103,104
69,281
47,031
16,866
9,204
21,242
14,153
10,193
Vermont
5,526
Virginia
Washington
Federal Trade Commission
Page 21 of 22
Released November 2014
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
West Virginia
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
304
681
1,162,600
1,869
63,104
56
14,114
21
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
FY 2014
Complaints
262
414
534
608
715
920
810,208
739,795
41
949,507
853,074
1,020,453
36,929
26,012
7
28,390
18,693
26,141
Area Code
Active Registrations as of
Sept. 30, 2014
FY 2010 through FY 2014
Complaints
307
433,878
27,437
Wisconsin
8,061
5,853
0
6,444
5,058
6,185
Wyoming
Federal Trade Commission
Page 22 of 22
FY 2014
Complaints
5,713
Released November 2014
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