Fraud and Identity Theft Complaints Received (2004)
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Fraud and Identity Theft Complaints Received
by the Federal Trade Commission
from Consumers Age 50 and Over
provided to
U.S. Senate
Special Committee on Aging
Federal Trade Commission
May 2005
TABLE OF CONTENTS
Report Subject
Page No.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
4
Sentinel Complaint Trends for Consumers Age 50 and Over
Three-Year Trend for Sentinel Complaints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Sentinel Top Complaint Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Sentinel Data Contributors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Sentinel Fraud Complaint Trends for Consumers Age 50 and Over
Fraud Complaint Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Internet-Related Fraud Complaint Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
For United States Consumers Age 50 and Over Only
Number of Fraud Complaints & Amount Paid by Consumer State . . . . . . . . . . . . . . . . . . 10
Number of Fraud Complaints & Amount Paid by Sentinel Top Complaint Categories . . 11
Number of Fraud Complaints & Amount Paid by Age Categories
and Sentinel Top Complaint Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Sentinel Identity Theft Complaint Trends for Consumers Age 50 and Over
Three-Year Trend for Identity Theft Records . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Three-Year Trend for How Identity Theft Victims’ Information Is Misused . . . . . . . . . . 14
Identity Theft Victim Age Data and Law Enforcement Contact . . . . . . . . . . . . . . . . . . . . 15
Fraud Complaints and Identity Theft Victims by State . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Federal Trade Commission
Page 1 of 282
Created May 12, 2005
TABLE OF CONTENTS
Report Subject
Page No.
Appendices
Appendix A: Description of the Sentinel Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B: Description of the Sentinel Complaint Categories . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix C: Number of Sentinel Fraud Complaints from United States (U.S.) Consumers
Reporting Age 50 and Over by Consumers’ State, Age Range, and Calendar Year . . . . . . . . . . . . .
Appendix D: Top Sentinel Fraud Complaint Categories
for United States (U.S.) Consumers Reporting Age 50 and Over by Calendar Year. . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer Age Range . . . . . . . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer State. . . . . . . . . . . . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer State and Age Range. . . . . . . . . . . .
Appendix E: Number of Sentinel Identity Theft (IDT) Complaints from United States (U.S.)
Consumers Reporting Age 50 and Over by Consumers’ State, Age Range, and Calendar Year . . . . .
Appendix F: Number of Sentinel Identity Theft (IDT) Complaints by Theft Type
for United States (U.S.) Consumers Reporting Age 50 and Over by Calendar Year. . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer Age Range .. . . . . . . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer State . . . . . . . . . . . . . . . . . . . . . .
for U.S. Consumers Reporting Age 50 and Over by Consumer State and Age Range . . . . . . . . . . . .
Federal Trade Commission
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Created May 12, 2005
INTRODUCTION
Consumer Sentinel
Leading
Partners
& Data Contributors
Between January and December 2004, Consumer Sentinel, the
complaint database developed and maintained by the FTC,
received over 645,000 consumer fraud and identity theft
complaints. Consumers reported losses from fraud of more
than $565 million. The reports in this booklet analyze those
complaints received from consumers age 50 and over
(145,895)1.
Consumer Sentinel collects information about consumer fraud
and identity theft from the FTC and over 150 other
organizations and makes it available to law enforcement
partners across the nation and throughout the world for use in
their investigations. Launched in 1997, the Sentinel database
now includes over two million complaints. Some data
transfers from other organizations contain complaints from
previous months and have not yet been received.
Accordingly, the total number of complaints reflected in this
report may increase over the course of the next few months.
The addition of complaints from other data contributors is also
reflected in the larger totals from previous years than were
reported in earlier FTC reports.
For more information about Consumer Sentinel, as well
as information about consumer fraud and identity theft,
visit the Consumer Sentinel public website at
www.consumer.gov/sentinel. If you represent a law
enforcement organization, call (202) 326-3196 or e-mail
sentinel@ftc.gov for membership information.
Australian Competition
and Consumer
Commission
Better Business
Bureaus
Department of
Defense
Federal Bureau
of Investigation
Federal Trade
Commission
Internet Crime
Complaint Center
National Association
of Attorneys General
National Consumers
League
Canada’s
Phonebusters
Social Security
Administration
U.S. Postal
Inspection Service
U.S.
Secret Service
The Consumer Sentinel Network (For a detailed description see Appendix A)
www.consumer.gov/sentinel
www.consumer.gov/ idtheft
www.econsumer.gov
www.consumer.gov/ military
1
In response to Sentinel data request from the Honorable Gordon H. Smith, Chairman, Special
Committee on Aging, United States Senate, to the Federal Trade Commission on April 22, 2005.
Federal Trade Commission
Page 3 of 282
Created May 12, 2005
Executive Summary
Federal Trade Commission (FTC)
Fraud and Identity Theft Complaints Received by the FTC from Consumers Age 50 and Over
•
Of the 647,453 Consumer Sentinel complaints received during calendar year (CY) 2004, 85%
(553,006) of consumers reported their age. Fraud and identity theft complaints from consumers
age 50 and over represented 26% (145,895) of the CY 2004 Sentinel complaints where
consumers reported their age (553,006): 17% (94,441) were fraud complaints and 9% (51,454)
were identity theft complaints.
Fraud
•
65% (94,441) of Consumer Sentinel complaints from consumers age 50 and over were fraudrelated.
•
CY 2004 Top Fraud Complaint Categories for Consumers Age 50 and Over:
Internet Auctions (12% of Sentinel complaints from consumers age 50 and over)
Prizes/Sweepstakes and Lotteries (9%)
Internet Services and Computer Complaints (7%)
Shop-at-Home/Catalog Sales (6%)
Foreign Money Offers (6%)
Telephone Services (3%)
Advance-Fee Loans and Credit Protection (2%)
Business Opportunities and Work-at-Home Plans (2%)
•
Consumers age 50 and over reported fraud losses of over $152 million; the median monetary loss
was $299.
•
Internet-related complaints accounted for 41% of all reported fraud complaints from consumers
age 50 and over, with monetary losses of over $43 million and a median loss of $200.
•
Some 45% of fraud complaints from consumers age 50 and over where the company's method of
initial contact was reported indicate internet solicitations - electronic mail 27% and web 18%.
Identity Theft
•
35% (51,454) of the Consumer Sentinel complaints from consumers age 50 and over were
identity theft-related.
•
Credit card fraud (37%) was the most common form of reported identity theft followed by bank
fraud (18%), and phone or utilities fraud (17%).
Federal Trade Commission
Page 4 of 282
Created May 12, 2005
Sentinel Complaints from Consumers Age 50 and Over
by Calendar Year1
145,895
150
- Identity Theft Complaints
- Fraud Complaints
(in thousands)
108,022
100
41%
74,616
42%
59%
58%
51,454
65%
94,441
44,515
31,401
50
35%
63,507
43,215
0
CY 2002
CY 2003
CY 2004
1Percentages are based on the total number of Sentinel complaints from consumers age 50 and over by calendar year.
These figures exclude “Do Not Call” registry complaints. Percentage of consumers reporting age in all Sentinel complaints:
a) Fraud complaints: CY 2002 = 60%, CY 2003 = 66%, and CY 2004 = 79%
b) Identity theft complaints: CY 2002 = 81%, CY 2003 = 92%, and CY 2004 = 95%.
Fraud Complaints
from Consumers Age 50 and Over by Calendar Year2
(Excluding Identity Theft)
(in thousands)
100
41%
63,507
50
42%
43,215
33%
67%
26,627
59%
58%
Internet-Related
Fraud Complaints
39,100
14,363
28,852
94,441
36,880
Other Fraud
Complaints
55,341
0
CY 2002
CY 2003
CY 2004
2Percentages are based on the total number of Sentinel fraud complaints from consumers age 50 and over by calendar year.
Federal Trade Commission
Page 5 of 282
Created May 12, 2005
Sentinel Top Complaint Categories
for Consumers Age 50 and Over1
January 1 – December 31, 2004
Advance-Fee Loans and
Credit Protection
2%
Business Opps and
Work-at-Home Plans
2%
Others
18%
Telephone Services
3%
Foreign Money Offers
6%
Shop-at-Home/
Catalog Sales
6%
Internet Services and
Computer Complaints
7%
Identity Theft
35%
Prizes/Sweepstakes
and Lotteries
9%
Internet Auctions
12%
1Percentages are based on the total number of Sentinel complaints (145,895) received from consumers age 50
and over between January 1 and December 31, 2004. For Sentinel category descriptions see Appendix B.
Federal Trade Commission
Page 6 of 282
Created May 12, 2005
Sentinel Data Contributors
for Consumers Age 50 and Over1
January 1 – December 31, 2004
Canada's
PhoneBusters
(Fraud)
9%
U.S. Postal
Inspection Service
(Fraud)
4%
FTC "877 ID THEFT"
(IDT)
31%
Internet Crime
Complaint Center
(Fraud)
26%
FTC Web Complaints
(IDT)
5%
FTC Web Complaints
(Fraud)
11%
FTC "877 FTC HELP"
(Fraud)
14%
1Percentages are based on the total number of Sentinel complaints (145,895) received from consumers age 50
and over between January 1 and December 31, 2004. The type of complaints provided by the organization is
indicated in parentheses. There were 0.01% (16) complaints provided by multiple law enforcement agencies not
represented in this chart.
Federal Trade Commission
Page 7 of 282
Created May 12, 2005
Fraud Complaints
Total Number of Fraud Complaints & Amount Paid from Consumers Age 50 and Over
January 1 - December 31, 2004
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
Amount Paid
Reported
Average
1
Amount Paid
Median
2
Amount Paid
94,441
69,342
73%
$152,302,679
$2,196
$299
1Average is based on the total number of consumers age 50 and over who reported amount paid (69,342). Nine consumers reported
an amount paid of $1 million or more.
2Median is the middle number in a set of numbers so that half the numbers have values that are greater than the median and half
have values that are less. Calculation of the median excludes complaints with amount paid reported as $0.
Fraud Complaints from Consumers Age 50 and Over
by Reported Amount Paid
January 1 - December 31, 2004
Amount Paid
$0
$1 - 25
$26 - 50
$51 - 75
$76 - 100
$101 - 250
$251 - 500
$501 - 1,000
$1,001 - 5,000
More than $5,000
Methods of Payment Reported
by Consumers Age 50 and Over4
January 1 – December 31, 2004
40%
Percentage3
34%
7%
7%
4%
4%
10%
8%
7%
15%
5%
35%
31%
30%
25%
22%
21%
20%
15%
11%
8%
10%
0%
3Percentages are based on the total number of consumers age 50 and over who
reported amount paid (69,342). 73% of consumers reported this information.
3%
3%
5%
Bank
Account
Debit
Cash/Cash
Advance
Check
Credit
Cards
Money
Order
Telephone
Bill
Wire
Transfer
4Percentages are based on the total number of consumers age 50 and over who
reported the method of payment (16,687). 18% of consumers reported this
information.
Company’s Method of Contacting
Consumers Age 50 and Over 5
January 1 - December 31, 2004
Internet - Web
Site/Others
18%
25%
Phone
Others
50-59
60-69
23%
16%
14%
70 and Over
5Percentages are based on the total number of fraud complaints where
company’s method of initial contact was reported by consumers age 50 and
over (75,378). 80% of consumers reported this information.
Federal Trade Commission
60%
27%
Internet - E-mail
Fraud Complaints from Consumers Age 50 and Over
by Consumer Age6
January 1 - December 31, 2004
18%
6Percentages are based on the total number of fraud complaints from consumers
age 50 and over (94,441). 79% of consumers reported their age in all CY 2004
Sentinel fraud complaints.
Page 8 of 282
Created May 12, 2005
Internet-Related
Fraud Complaints
Definition of “Internet-related”: A fraud complaint is
“Internet-related” if: it concerns an Internet product or
service, the company initially contacts the consumer via
the Internet, or the consumer responds via the Internet.
Total Number of Internet-Related Fraud Complaints & Amount Paid from Consumers Age 50 and Over
January 1 - December 31, 2004
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
Amount Paid
Reported
Average
Amount Paid1
Median
Amount Paid2
39,100
34,049
87%
$43,573,985
$1,280
$200
1Average is based on the total number of consumers age 50 and over who reported amount paid (34,049). Two consumers
reported an amount paid of over $1 million ($1.7 and $8 million).
2Median is the middle number in a set of numbers so that half the numbers have values that are greater than the median
and half have values that are less. Calculation of the median excludes complaints with amount paid reported as $0.
Internet-Related Fraud Complaints
from Consumers Age 50 and Over
By Reported Amount Paid
January 1 - December 31, 2004
Amount Paid
$0
$1 - 25
$26 - 50
$51 - 75
$76 - 100
$101 - 250
$251 - 500
$501 - 1,000
$1,001 - 5,000
More than $5,000
Percentage
29%
8%
8%
5%
4%
13%
10%
8%
11%
3%
Methods of Payment Reported
by Consumers Age 50 and Over4
January 1 – December 31, 2004
50%
3
40%
35%
30%
25%
20%
Shop-at-Home/Catalog Sales
14%
Internet Access Services
14%
Foreign Money Offers
6%
Internet Info. & Adult Services
5%
Computers: Equipment/Software
2%
Business Opportunities
2%
Internet Web Site Design/Promo.
2%
11%
6%
0%
7%
2%
5%
Bank
Account
Debit
Cash/Cash
Advance
Check
Credit
Cards
Money
Order
Telephone
Bill
Wire
Transfer
4Percentages are based on the total number of consumers age 50 and over who
reported the method of payment (5,547). 14% of consumers reported this
information.
Internet-Related Fraud Complaints
from Consumers Age 50 and Over by Consumer Age6
January 1 - December 31, 2004
50-59
71%
60-69
70 and Over
5Percentages are based on the total number of Internet-related fraud
complaints from consumers age 50 and over (39,100) received between
January 1 and December 31, 2004.
Federal Trade Commission
14%
10%
Top Products/Services for
Internet-Related Fraud Complaints
from Consumers Age 50 and Over5
January 1 - December 31, 2004
43%
18%
15%
3Percentages are based on the total number of consumers age 50 and over
who reported amount paid (34,049). 87% of consumers reported this
information.
Internet Auctions
43%
45%
23%
7%
6Percentages are based on the total number of Internet-related fraud complaints from
consumers age 50 and over (39,100). 83% of consumers reported their age in all
CY 2004 Sentinel Internet-related fraud complaints.
Page 9 of 282
Created May 12, 2005
Number of Fraud Complaints & Amount Paid from United States (U.S.) Consumers Age 50 and Over
by Consumer State
January 1 - December 31, 2004
Consumer State
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
1,175
275
2,484
485
12,087
1,731
867
343
314
6,786
1,991
471
465
2,913
1,606
527
651
856
904
376
1,841
1,574
2,805
1,068
473
1,526
349
410
1,051
438
2,268
604
4,718
1,963
135
3,166
938
1,283
3,654
264
1,018
142
1,394
5,267
630
156
2,431
2,753
495
1,288
192
925
204
1,943
363
9,155
1,312
665
276
213
4,914
1,510
381
376
2,298
1,280
424
503
695
724
268
1,423
1,164
2,187
814
393
1,210
287
335
847
369
1,766
484
3,836
1,544
106
2,565
715
952
3,005
212
769
122
1,111
4,009
478
125
1,844
2,049
331
991
163
79%
74%
78%
75%
76%
76%
77%
80%
68%
72%
76%
81%
81%
79%
80%
80%
77%
81%
80%
71%
77%
74%
78%
76%
83%
79%
82%
82%
81%
84%
78%
80%
81%
79%
79%
81%
76%
74%
82%
80%
76%
86%
80%
76%
76%
80%
76%
74%
67%
77%
85%
Amount Paid
Reported
$1,378,450
$167,667
$3,737,406
$412,656
$17,870,225
$2,495,074
$458,613
$801,233
$277,252
$11,116,253
$2,558,936
$580,394
$533,763
$5,785,897
$2,954,092
$1,421,551
$595,372
$793,337
$942,019
$302,482
$1,405,330
$1,827,567
$3,988,084
$1,830,230
$385,979
$4,156,288
$449,962
$1,272,375
$2,332,171
$379,436
$2,599,011
$517,457
$4,846,370
$3,004,222
$243,674
$4,508,163
$3,132,656
$1,077,435
$8,017,789
$623,158
$937,808
$211,293
$1,375,402
$6,501,317
$1,953,942
$104,345
$2,910,985
$2,623,845
$287,989
$1,578,344
$226,587
Average
1
Amount Paid
Median
2
Amount Paid
$1,490
$822
$1,924
$1,137
$1,952
$1,902
$690
$2,903
$1,302
$2,262
$1,695
$1,523
$1,420
$2,518
$2,308
$3,353
$1,184
$1,141
$1,301
$1,129
$988
$1,570
$1,824
$2,248
$982
$3,435
$1,568
$3,798
$2,753
$1,028
$1,472
$1,069
$1,263
$1,946
$2,299
$1,758
$4,381
$1,132
$2,668
$2,939
$1,220
$1,732
$1,238
$1,622
$4,088
$835
$1,579
$1,281
$870
$1,593
$1,390
$362
$299
$469
$300
$315
$372
$249
$299
$260
$241
$299
$300
$332
$300
$299
$288
$217
$315
$377
$330
$249
$350
$355
$370
$324
$355
$450
$261
$299
$278
$300
$322
$297
$298
$400
$300
$392
$239
$300
$326
$374
$360
$300
$299
$500
$315
$293
$287
$235
$249
$373
1Average is based on the total number of consumers who reported amount paid for each state.
2Median is the middle number in a set of numbers so that half the numbers have values that are greater than the median and half have values that are less. Calculation of the median
excludes complaints with amount paid reported as $0.
Note: Five U.S. consumers age 50 and over reported an amount paid of $1 million or more: Florida ($1.7 million), Illinois ($1.2 million), Iowa ($1 million), Missouri ($2.2 million),
and Pennsylvania ($2.5 million).
Federal Trade Commission
Page 10 of 282
Created May 12, 2005
Number of Fraud Complaints & Amount Paid from United States (U.S.) Consumers Age 50 and Over
by Sentinel Top Complaint Categories
January 1 - December 31, 2004
Sentinel Fraud Categories
1 Advance-Fee Loans and Credit Protection/Repair
2 Business Opps and Work-at-Home Plans
3 Debt Management/Credit Counseling
4 Foreign Money Offers
5 Health Care
6 Internet Auctions
7 Internet Services and Computer Complaints
8 Investments
9 Magazines and Buyers Clubs
10 Multi-Level Mktg/Pyramids/Chain Letters
11 Office Supplies and Services
12 Prizes/Sweepstakes and Lotteries
13 Shop-at-Home/Catalog Sales
14 Telephone Services
15 Travel, Vacations and Timeshare
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
3,072
2,988
1,269
8,340
2,075
15,783
9,312
868
1,655
555
1,158
11,803
8,658
4,716
1,141
2,891
2,863
1,183
2,310
1,728
15,357
5,906
724
1,221
467
872
10,288
7,905
4,273
1,030
94%
96%
93%
28%
83%
97%
63%
83%
74%
84%
75%
87%
91%
91%
90%
Amount Paid
Reported
$4,572,625
$21,323,367
$3,583,662
$9,578,399
$674,003
$12,791,989
$2,118,697
$12,660,399
$121,498
$602,874
$1,322,936
$34,748,746
$9,989,903
$692,062
$2,318,969
Average
1
Amount Paid
Median
2
Amount Paid
$1,582
$7,448
$3,029
$4,146
$390
$833
$359
$17,487
$100
$1,291
$1,517
$3,378
$1,264
$162
$2,251
$300
$399
$1,769
$2,114
$130
$209
$103
$4,000
$60
$300
$197
$2,150
$121
$50
$600
1 Average is based on the total number of consumers who reported amount paid for each complaint category.
2 Median is the middle number in a set of numbers so that half the numbers have values that are greater than the median and half have
values that are less. Calculation of the median excludes complaints with amount paid reported as $0.
Note: Five U.S. consumers age 50 and over reported an amount paid of $1 million or more: Advance-Fee Loans and Credit
Protection/Repair ($2.2 million); Business Opps and Work-at-Home Plans ($2.5 and $1 million); Office Supplies and Services ($1.2
million); and Shop-at-Home/Catalog Sales ($1.7 million).
Federal Trade Commission
Page 11 of 282
Created May 12, 2005
Number of Fraud Complaints & Amount Paid from United States (U.S.) Consumers Age 50 and Over
by Age Categories and Sentinel Top Complaint Categories
January 1 - December 31, 2004
U.S. Consumers Reporting Age 50 - 59
Sentinel Fraud Categories
1 Advance-Fee Loans and Credit Protection/Repair
2 Business Opps and Work-at-Home Plans
3 Debt Management/Credit Counseling
4 Foreign Money Offers
5 Health Care
6 Internet Auctions
7 Internet Services and Computer Complaints
8 Investments
9 Magazines and Buyers Clubs
10 Multi-Level Mktg/Pyramids/Chain Letters
11 Office Supplies and Services
12 Prizes/Sweepstakes and Lotteries
13 Shop-at-Home/Catalog Sales
14 Telephone Services
15 Travel, Vacations and Timeshare
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
2,032
1,915
735
5,464
1,082
11,812
5,917
391
815
364
799
2,691
5,349
2,593
621
1,925
1,841
681
1,489
849
11,499
3,608
323
626
310
615
2,282
4,970
2,309
554
95%
96%
93%
27%
78%
97%
61%
83%
77%
85%
77%
85%
93%
89%
89%
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
707
683
351
2,233
552
3,347
2,406
254
463
130
269
2,309
2,114
1,307
319
666
654
328
563
469
3,257
1,556
204
328
108
203
1,961
1,897
1,186
287
94%
96%
93%
25%
85%
97%
65%
80%
71%
83%
75%
85%
90%
91%
90%
Total No. of
Complaints
Complaints
Reporting
Amount Paid
Percentage of
Complaints Reporting
Amount Paid
350
394
188
651
473
624
1,005
231
395
61
93
6,963
1,199
856
210
317
372
179
266
442
601
758
205
285
49
57
6,203
1,042
818
198
91%
94%
95%
41%
93%
96%
75%
89%
72%
80%
61%
89%
87%
96%
94%
Amount Paid
Reported
$3,452,458
$15,756,982
$2,270,293
$5,795,368
$415,869
$9,853,456
$1,470,825
$5,743,841
$53,016
$315,763
$1,285,401
$4,305,771
$7,049,011
$561,591
$1,248,221
Average
Amount Paid1
Median
Amount Paid2
$1,793
$8,559
$3,334
$3,892
$490
$857
$408
$17,783
$85
$1,019
$2,090
$1,887
$1,418
$243
$2,253
$300
$530
$1,751
$2,000
$125
$204
$104
$3,800
$58
$260
$275
$2,000
$147
$58
$581
Average
Amount Paid1
Median
Amount Paid2
$585
$6,321
$2,863
$2,895
$351
$768
$242
$14,664
$130
$1,257
$171
$3,265
$1,217
$38
$1,514
$299
$500
$2,163
$2,250
$148
$219
$107
$4,500
$66
$755
$150
$2,000
$120
$41
$699
Average
Amount Paid1
Median
Amount Paid2
$2,304
$3,851
$2,091
$8,094
$211
$728
$358
$19,147
$91
$3,089
$48
$3,876
$608
$104
$3,213
$389
$156
$1,238
$4,050
$132
$270
$100
$5,000
$67
$395
$105
$2,300
$61
$40
$599
U.S. Consumers Reporting Age 60 - 69
Sentinel Fraud Categories
1 Advance-Fee Loans and Credit Protection/Repair
2 Business Opps and Work-at-Home Plans
3 Debt Management/Credit Counseling
4 Foreign Money Offers
5 Health Care
6 Internet Auctions
7 Internet Services and Computer Complaints
8 Investments
9 Magazines and Buyers Clubs
10 Multi-Level Mktg/Pyramids/Chain Letters
11 Office Supplies and Services
12 Prizes/Sweepstakes and Lotteries
13 Shop-at-Home/Catalog Sales
14 Telephone Services
15 Travel, Vacations and Timeshare
Amount Paid
Reported
$389,916
$4,133,666
$939,067
$1,630,111
$164,722
$2,500,825
$376,411
$2,991,406
$42,565
$135,731
$34,774
$6,403,210
$2,307,815
$45,620
$434,518
U.S. Consumers Reporting Age 70 and Over
Sentinel Fraud Categories
1 Advance-Fee Loans and Credit Protection/Repair
2 Business Opps and Work-at-Home Plans
3 Debt Management/Credit Counseling
4 Foreign Money Offers
5 Health Care
6 Internet Auctions
7 Internet Services and Computer Complaints
8 Investments
9 Magazines and Buyers Clubs
10 Multi-Level Mktg/Pyramids/Chain Letters
11 Office Supplies and Services
12 Prizes/Sweepstakes and Lotteries
13 Shop-at-Home/Catalog Sales
14 Telephone Services
15 Travel, Vacations and Timeshare
Amount Paid
Reported
$730,251
$1,432,719
$374,302
$2,152,920
$93,412
$437,708
$271,461
$3,925,153
$25,917
$151,381
$2,761
$24,039,765
$633,078
$84,851
$636,229
1 Average is based on the total number of consumers who reported amount paid for each complaint category.
2 Median is the middle number in a set of numbers so that half the numbers have values that are greater than the median and half have values
that are less. Calculation of the median excludes complaints with amount paid reported as $0.
Note: A complaint may contain information from multiple consumers.
Federal Trade Commission
Page 12 of 282
Created May 12, 2005
Identity Theft Records from Consumers Age 50 and Over
by Calendar Year 1
60
- Requests for Information
50
51,454
- Complaints
(75%)
(in thousands)
44,515
(64%)
40
31,401
30
(71%)
24,738
(36%)
20
17,413
12,621
10
(25%)
(29%)
0
CY 2002
CY 2003
CY 2004
1Percentages are based on the number of identity theft records received from consumers age 50 and over by calendar year.
Federal Trade Commission
Page 13 of 282
Created May 12, 2005
How Victims' Information is Misused for Consumers Age 50 and Over1
Calendar Years 2002 through 2004
Loan Fraud
Credit Card Fraud
Theft Subtype
New Accounts
Existing Account
Unspecified
Total
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
30.7%
18.7%
0.5%
48%
23.0%
18.1%
0.2%
40%
19.6%
18.5%
0.1%
37%
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
11.3%
4.1%
2.0%
10.7%
4.6%
2.2%
9.9%
5.1%
2.6%
0.7%
0.4%
17%
0.7%
0.2%
17%
0.8%
0.2%
17%
Percentage
Percentage
Percentage
Insurance
Apartment or House Rented
Bankruptcy
Securities / Other Investments
CY 2002
CY 2003
CY 2004
Property Rental Fraud
9.3%
3.6%
2.7%
0.3%
15%
8.9%
5.4%
2.7%
0.1%
16%
9.2%
7.0%
2.7%
0.1%
18%
3
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
3%
5%
5%
Phone or Utilities Fraud
Theft Subtype
Wireless - New
Telephone - New
Utilities - New
Unauthorized Charges
to Existing Accounts
Unspecified
Total
Bank Fraud2
Theft Subtype
Existing Accounts
Electronic Fund Transfer
New Accounts
Unspecified
Total
Employment-Related Fraud
Theft Subtype
Employment-Related Fraud
Theft Subtype
Business / Personal /
Student Loan
Auto Loan / Lease
Real Estate Loan
Unspecified
Total
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
2.9%
1.7%
1.0%
0.4%
6%
2.2%
1.7%
1.1%
0.2%
5%
2.8%
1.6%
1.1%
0.1%
5%
Other Identity Theft
Percentage
Percentage
Percentage
Theft Subtype
Other
Medical
Internet/Email
Illegal or Criminal
CY 2002
CY 2003
CY 2004
6.6%
1.3%
1.3%
0.8%
9.7%
1.7%
1.6%
0.7%
11.9%
1.7%
1.6%
0.8%
3
—
0.5%
0.3%
0.4%
0.3%
0.4%
0.3%
0.2%
0.5%
0.4%
0.3%
0.2%
—
0.1%
0.2%
—
0.1%
0.2%
—
11%
0.1%
15%
0.1%
18%
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
14%
13%
10%
3
Magazines
Child Support
Total
3
Attempted Identity Theft
Theft Subtype
Attempted Identity Theft
Government Documents or Benefits Fraud
Percentage
Percentage
Percentage
CY 2002
CY 2003
CY 2004
2.1%
0.6%
0.6%
1.6%
0.3%
<0.1%
5%
1.8%
1.4%
1.0%
0.2%
0.4%
<0.1%
5%
1.7%
1.7%
1.1%
0.2%
0.6%
<0.1%
5%
Theft Subtype
Driver’s License Issued / Forged
Fraudulent Tax Return
Government Benefits Applied / Received
Social Security Card Issued / Forged
Other Government Docs Issued / Forged
Unspecified
Total
1Percentages are based on the total number of complaints in the Identity Theft Data Clearinghouse received from consumers age 50
and over for each calendar year: CY 2002 = 31,401; CY 2003 = 44,515; CY 2004 = 51,454. Note that percentages total to more than
100 in each year because some victims reported experiencing more than one type of identity theft: 21% in CY 2002; 17% in CY
2003; and 17% in CY 2004.
2Includes fraud involving checking and savings accounts and electronic fund transfers.
3Theft subtype added in CY 2003.
Federal Trade Commission
Page 14 of 282
Created May 12, 2005
Identity Theft Complaints by Victim Age1
January 1 – December 31, 2004
29%
30
25%
20%
20
Victims
Age 50 and Over:
51,454 (22%)
12%
10
6%
4%
4%
0
Under 18
18-29
30-39
40-49
50-59
60-69
70 and
Over
1Percentages are based on the total number of identity theft complaints where victims reported their age (234,263). 95% of victims
reported their age.
Law Enforcement Contact
for Consumers Age 50 and Over2
January 1 – December 31, 2004
8% of Victims
Notified a
Police Department
and a Report
Was NOT Taken
55% of Victims
Did Not Notify Any
Police Department
37% of Victims
Notified a
Police Department
and a Report
Was Taken
2Percentages are based on the total number of identity theft complaints from victims age 50 and over who indicated whether they
had notified a police department (50,372). Less than one percent of victims did not indicate if a report was taken when a police
department was notified.
Federal Trade Commission
Page 15 of 282
Created May 12, 2005
FRAUD COMPLAINTS BY CONSUMER STATE
IDENTITY THEFT VICTIMS BY STATE
January 1 - December 31, 2004
Rank Consumer State
1 Alaska
2 Nevada
3 Washington
4 Arizona
5 Colorado
6 Delaware
7 California
8 Utah
9 Wyoming
10 Idaho
11 Hawaii
12 Oregon
13 Maryland
14 Florida
15 Virginia
16 Montana
17 New Hampshire
18 New Mexico
19 Texas
20 Michigan
21 Georgia
22 Ohio
23 Indiana
24 Pennsylvania
25 Oklahoma
26 Missouri
27 New Jersey
28 Alabama
29 Maine
30 New York
31 Illinois
32 Kansas
33 South Carolina
34 Massachusetts
35 North Carolina
36 Connecticut
37 Nebraska
38 Rhode Island
39 Tennessee
40 Wisconsin
41 West Virginia
42 Vermont
43 Minnesota
44 Louisiana
45 Kentucky
46 North Dakota
47 South Dakota
48 Mississippi
49 Arkansas
50 Iowa
Age 50 and Over
Complaints
Per 100,000
No. of
Complaints
Population1
275
179.0
1,051
162.4
2,753
154.8
2,484
153.9
1,731
146.1
343
136.6
12,087
129.9
630
125.6
192
121.1
465
120.2
471
117.2
1,283
116.3
1,841
115.5
6,786
114.8
2,431
113.8
349
113.6
438
111.0
604
107.8
5,267
95.1
2,805
94.5
1,991
90.5
3,166
90.4
1,606
89.2
3,654
89.1
938
88.5
1,526
87.5
2,268
87.3
1,175
84.9
376
83.9
4,718
82.0
2,913
81.8
651
81.6
1,018
81.1
1,574
81.0
1,963
80.4
867
79.4
410
79.3
264
79.1
1,394
78.7
1,288
77.9
495
77.9
156
75.9
1,068
73.5
904
71.2
856
68.7
135
66.7
142
60.1
473
57.4
485
56.8
527
55.9
All Fraud Complaints
Per 100,000
Population2
174.4
151.3
151.2
180.5
142.5
126.6
130.6
122.5
127.9
112.3
143.1
132.3
131.3
128.0
134.4
118.8
133.4
124.3
95.3
108.8
96.8
114.0
114.9
119.2
97.7
111.2
114.0
91.5
102.1
107.7
116.1
111.8
109.3
108.7
97.1
119.0
114.6
100.8
91.6
120.6
101.1
109.3
103.6
80.3
88.4
90.0
86.0
66.8
75.7
89.5
Rank Victim State
1 Nevada
2 California
3 Arizona
4 Texas
5 Washington
6 New York
7 Colorado
8 Florida
9 Maryland
10 Oregon
11 Utah
12 Michigan
13 Georgia
14 Alaska
15 Illinois
16 New Jersey
17 New Mexico
18 Delaware
19 Missouri
20 Virginia
21 Indiana
22 North Carolina
23 Kansas
24 Pennsylvania
25 Tennessee
26 Ohio
27 Hawaii
28 Oklahoma
29 Massachusetts
30 Connecticut
31 South Carolina
32 Louisiana
33 Arkansas
34 Minnesota
35 Alabama
36 Idaho
37 Wisconsin
38 Nebraska
39 Mississippi
40 Rhode Island
41 New Hampshire
42 Kentucky
43 Montana
44 Wyoming
45 Vermont
46 West Virginia
47 Maine
48 Iowa
49 South Dakota
50 North Dakota
Age 50 and Over
Victims Per
100,000
No. of
Victims
Population1
649
100.3
8,702
93.6
1,466
90.8
4,504
81.3
1,334
75.0
4,140
72.0
846
71.4
4,178
70.7
1,110
69.7
758
68.7
334
66.6
1,952
65.8
1,416
64.4
96
62.5
2,130
59.8
1,477
56.9
317
56.6
135
53.7
891
51.1
1,022
47.8
849
47.1
1,142
46.8
357
44.7
1,742
42.5
750
42.4
1,479
42.3
170
42.3
443
41.8
802
41.3
451
41.3
499
39.7
501
39.5
337
39.5
572
39.3
518
37.4
138
35.7
541
32.7
168
32.5
267
32.4
104
31.1
119
30.1
367
29.5
86
28.0
43
27.1
53
25.8
146
23.0
101
22.5
209
22.2
50
21.2
35
17.3
All Victims
Per 100,000
Population2
125.7
122.1
142.5
117.6
91.1
92.0
95.8
92.3
83.0
87.8
76.6
72.3
84.3
66.1
87.6
75.1
83.4
66.6
67.9
63.6
68.5
65.8
61.3
61.0
55.0
60.7
50.7
56.0
61.1
57.1
51.2
49.9
50.8
57.0
48.9
43.1
48.0
45.1
46.5
50.6
41.8
40.1
39.3
42.2
33.5
34.2
32.2
34.8
23.2
29.6
1 Per 100,000 unit of population (age 50 and over) is based on the 2004 U.S. Census population estimates (Tables SC-EST2004-02 - Annual Estimates of the
Population by Sex and Age for [State]: April 1, 2000 to July 1, 2004).
2 Per 100,000 unit of population is based on the 2004 U.S. Census population estimates (Table NST-EST2004-01 - Annual Estimates of the Population for
the United States and States, and for Puerto Rico: April 1, 2000 to July 1, 2004).
Note: Numbers for the District of Columbia are: Fraud = 314 complaints and 198.3 complaints per 100,000 population (age 50 and over); Identity
Theft = 175 victims and 110.5 victims per 100,000 population (age 50 and over). Total fraud = 1,196 complaints and 216.1 complaints per 100,000
population; total Identity Theft = 922 victims and 166.6 victims per 100,000 population.
Federal Trade Commission
Page 16 of 282
Created May 12, 2005
Appendix A: The Sentinel Network
www.consumer.gov/ idtheft
The Identity Theft Data Clearinghouse was launched in November 1999 and is the sole national
repository of consumer complaints about identity theft. The Clearinghouse provides specific
investigative material for law enforcement and larger, trend-based information providing insight to
both private and public sector partners on ways to reduce the incidence of identity theft.
Information in the Clearinghouse is available to law enforcement members via Consumer Sentinel,
the secured, password-protected government Web site. This access enables law enforcers to readily
spot identity theft problems in their own backyards, and to coordinate with other law enforcement
officers where the data reveals common schemes or perpetrators.
www.econsumer.gov
Econsumer.gov was created in April 2001 to gather and share cross-border e-commerce
complaints in order to respond to the challenges of multinational Internet fraud, and enhance
consumer confidence in e-commerce. The multilingual public Web site provides general
information about consumer protection in all countries that belong to the International Consumer
Protection and Enforcement Network (formerly called the International Marketing Supervision
Network), contact information for consumer protection authorities in those countries, and an online
complaint form. All information is available in English, French, German, Korean, and Spanish.
Using the existing Consumer Sentinel network, the incoming complaints are shared through the
government Web site with participating consumer protection law enforcers from 19 nations.
www.consumer.gov/ military
Military Sentinel, which was established in September 2002, is a project of the Federal Trade
Commission and the Department of Defense to identify and target consumer protection issues that
affect members of the United States Armed Forces and their families. Military Sentinel also
provides a gateway to consumer education materials covering a wide range of consumer protection
issues, such as auto leasing, identity theft, and work-at-home scams. Members of the United States
Armed Forces can enter complaints directly into Consumer Sentinel. Through Consumer Sentinel,
the government password-protected Web site, this information is used by law enforcement agencies,
members of the JAG staff, and others in the Department of Defense to help protect armed services
members and their families from consumer protection-related problems.
Federal Trade Commission
Appendix A: Page 17 of 282
Created May 12, 2005
Appendix B: Sentinel Complaint Categories
Advance-Fee Loans and Credit Protection/Repair Offers: The promise of a loan that requires you to pay a fee first;
worthless credit card loss protection and insurance programs; the promise that accurate negative information can be removed
from your credit file for a fee, etc.
Business Opportunities and Work-at-Home Plans: Medical billing scams; misleading franchise and Internet-based business
opportunities; wealth building plans that don’t make good on their promises, etc.
Debt Management/Credit Counseling: Unfulfilled promises by credit counseling organizations to provide free services, send
payments to creditors in a timely manner, or reduce interest rates on credit card debt, eliminate late and over-the-limit fees, etc.
Foreign Money Offers: Letters or e-mails offer the "opportunity" to share in a percentage of millions of dollars that a selfproclaimed government official is trying to transfer illegally out of a foreign country in return for money, bank account numbers
or other identifying information from the victim.
Health Care: Fraudulent, misleading or deceptive claims for vision correction procedures; dietary supplements; weight loss
products or services; impotency treatments; health spas and equipments; infertility services; sunscreens; HIV test kits, etc.
Identity Theft: When someone appropriates your personally identifying information (like your Social Security number or
credit card account number) to commit fraud or theft.
Internet Auctions: Non-delivery of goods, delivery of goods that are less valuable than advertised; lack of delivery in a timely
way; failure to disclose all the relevant information about the product or terms of the sale, etc.
Internet Services and Computers: Trial offers from ISPs; difficulty canceling an ISP account; undisclosed Web site charges;
problems with computer software and equipment purchases; and spyware.
Investments: Promises of riches in day trading, oil and gas leases, gold and gems, FCC licenses, etc. that don’t pan out.
Magazines and Buyers Clubs: Pitches for "free," "pre-paid" or "special" magazine subscription deals and offers for club
memberships that claim to help you save money when buying a particular product or service (CDs, books, etc.).
Multi-Level Marketing/Pyramids/Chain Letters: Network plans that offer commissions on the sale of goods by you and
distributors you recruit.
Office Supplies and Services: Fraudulent or deceptive offers for toner, copier paper, maintenance supplies,
equipment maintenance contracts; classified advertising and yellow page invoice scams; website cramming schemes, etc.
Prizes/Sweepstakes and Lotteries: Promotions for “free” prizes for a fee; foreign lotteries and sweepstakes offered
through the phone, fax, e-mail or mail, etc.
Shop-At-Home/Catalog Sales: Problems, such as undisclosed costs, failure to deliver on time, non-delivery and refusal to
honor a guarantee, with purchases made via the Internet (not including auction sales), telephone or mail.
Telephone Services: Charges for calls to “toll-free” numbers; unauthorized charges such as charges for calls you
didn’t make; unauthorized switching of your phone service provider; misleading pre-paid phone card offers, etc.
Travel, Vacation and Timeshare Plans: Deceptive offers for “free” or low-cost vacations; cut-rate student travel packages;
misleading timeshare offers, etc.
“Other” complaint categories are: Employment agencies/job counseling, charitable solicitations, government services, real
estate, scholarships/educational grants, modeling agencies/services, green card application services, dating services,
property/inheritance tracers, water purifiers, living trusts and viaticals.
Federal Trade Commission
Appendix B: Page 18 of 282
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Appendix C: Number of Sentinel fraud complaints from United States (U.S.) consumers
reporting age 50 and over by consumers' state, age range, and calendar year.
Notes: 1) This report includes fraud consumer complaints from all 50 U.S. states, the District of Columbia, and four U.S.
territories - Guam (20), Minor Outlying Islands (5), Puerto Rico (260), and Virgin Islands (40). 2) Sentinel complaints
may contain information from multiple consumers.
Alabama
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
308
147
118
572
2003
419
193
150
760
2004
643
343
195
1,175
Sum:
1,370
683
463
2,507
2004
191
59
27
275
Sum:
459
179
91
727
2004
3,392
631
626
4,641
Sum:
4,750
1,304
1,324
7,370
2004
294
139
52
485
Sum:
660
285
153
1,098
Alaska
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
105
66
34
205
2003
163
54
30
247
Arizona
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
538
254
292
1,084
2003
820
419
406
1,645
Arkansas
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
120
55
55
230
Appendix C : Page 19 of 282
2003
246
91
46
383
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
California
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
3,072
1,399
1,277
5,742
2003
4,662
1,840
1,675
8,174
2004
7,046
2,789
2,294
12,087
Sum:
14,780
6,028
5,246
26,003
2004
1,064
385
289
1,731
Sum:
2,220
834
612
3,658
2004
588
195
87
867
Sum:
1,336
441
242
2,015
2004
168
92
87
343
Sum:
353
172
127
648
Sum:
459
173
94
725
Colorado
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
466
186
173
824
2003
690
263
150
1,103
Connecticut
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
305
104
68
477
2003
443
142
87
671
Delaware
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
76
27
15
118
2003
109
53
25
187
District Of Columbia
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
100
46
21
2003
157
57
31
2004
202
70
42
167
244
314
Appendix C : Page 20 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Florida
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
1,585
846
738
3,167
2003
2,540
1,145
818
4,502
2004
3,899
1,717
1,193
6,786
Sum:
8,024
3,708
2,749
14,455
2004
1,224
467
314
1,991
Sum:
2,602
968
644
4,198
2004
4
1
1
6
Sum:
13
4
3
20
2004
299
90
83
471
Sum:
615
228
230
1,072
Sum:
528
208
185
920
Georgia
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
534
207
107
846
2003
844
294
223
1,361
Guam
Calendar Year
2002
4
50 - 59
60 - 69
70 and Over
Sum:
2003
5
3
1
9
1
5
Hawaii
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
120
46
68
234
2003
196
92
79
367
Idaho
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
86
50
39
2003
165
60
55
2004
277
98
91
175
280
465
Appendix C : Page 21 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Illinois
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
778
313
304
1,394
2003
1,322
448
315
2,083
2004
1,787
609
524
2,913
Sum:
3,887
1,370
1,143
6,390
2004
946
388
287
1,606
Sum:
2,023
803
678
3,487
2004
341
109
78
527
Sum:
741
230
167
1,137
2004
427
142
82
651
Sum:
913
316
191
1,420
Sum:
1,045
563
304
1,908
Indiana
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
412
195
174
781
2003
665
220
217
1,100
Iowa
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
158
51
33
242
2003
242
70
56
368
Kansas
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
169
66
34
269
2003
317
108
75
500
Kentucky
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
195
77
81
2003
363
238
98
2004
487
248
125
353
699
856
Appendix C : Page 22 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Louisiana
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
241
127
83
450
2003
368
138
78
584
2004
562
199
144
904
Sum:
1,171
464
305
1,938
2004
236
79
61
376
Sum:
465
176
150
790
2004
1,122
460
266
1,841
Sum:
2,458
975
591
4,015
2004
974
330
275
1,574
Sum:
2,025
701
661
3,381
Sum:
3,305
1,319
1,210
5,824
Maine
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
88
33
55
176
2003
141
64
34
238
Maryland
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
560
199
148
905
2003
776
316
177
1,269
Massachusetts
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
426
153
170
749
2003
625
218
216
1,058
Michigan
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
633
259
267
2003
1,031
425
407
2004
1,641
635
536
1,156
1,863
2,805
Appendix C : Page 23 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Minnesota
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
279
96
79
454
2003
450
188
107
745
2004
682
223
168
1,068
Sum:
1,411
507
354
2,267
Minor Outlying Islands
Calendar Year
2003
2
50 - 59
70 and Over
Sum:
2004
2
1
3
2
Sum:
4
1
5
Mississippi
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
111
37
54
202
2003
196
68
59
322
2004
268
130
75
473
Sum:
575
235
188
997
2004
916
340
276
1,526
Sum:
2,161
812
737
3,704
Sum:
426
210
177
810
Missouri
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
452
195
173
820
2003
793
277
288
1,358
Montana
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
97
57
47
2003
152
65
43
2004
177
88
87
201
260
349
Appendix C : Page 24 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Nebraska
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
163
50
53
266
2003
163
60
71
293
2004
257
80
75
410
Sum:
583
190
199
969
2004
544
319
188
1,051
Sum:
1,163
637
426
2,226
2004
257
111
71
438
Sum:
562
245
220
1,025
2004
1,330
498
447
2,268
Sum:
2,867
1,101
965
4,924
Sum:
717
377
319
1,409
Nevada
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
253
128
89
470
2003
366
190
149
705
New Hampshire
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
139
56
73
267
2003
166
78
76
320
New Jersey
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
574
234
200
1,007
2003
963
369
318
1,649
New Mexico
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
154
110
113
2003
226
117
85
2004
337
150
121
377
428
604
Appendix C : Page 25 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New York
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
1,118
504
398
2,018
2003
1,840
653
511
3,003
2004
2,790
1,112
836
4,718
Sum:
5,748
2,269
1,745
9,739
2004
1,242
448
281
1,963
Sum:
2,659
928
664
4,243
2004
79
32
24
135
Sum:
153
55
76
283
2004
1,847
729
608
3,166
Sum:
3,889
1,500
1,392
6,760
Sum:
1,178
493
396
2,066
North Carolina
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
564
193
151
908
2003
853
287
232
1,372
North Dakota
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
29
6
34
68
2003
45
17
18
80
Ohio
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
757
337
310
1,402
2003
1,285
434
474
2,192
Oklahoma
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
259
110
86
2003
388
164
121
2004
531
219
189
455
673
938
Appendix C : Page 26 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Oregon
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
416
158
76
650
2003
539
229
112
880
2004
827
290
168
1,283
Sum:
1,782
677
356
2,813
2004
2,177
768
721
3,654
Sum:
4,455
1,721
1,682
7,844
2004
93
50
14
156
Sum:
161
77
23
260
2004
155
61
50
264
Sum:
339
134
123
594
Sum:
1,858
576
372
2,799
Pennsylvania
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
897
402
453
1,750
2003
1,381
551
508
2,440
Puerto Rico
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
36
6
4
46
2003
32
21
5
58
Rhode Island
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
60
39
30
129
2003
124
34
43
201
South Carolina
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
246
132
74
2003
385
154
128
2004
1,227
290
170
452
667
1,680
Appendix C : Page 27 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
South Dakota
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
36
12
10
58
2003
67
29
37
133
2004
80
33
29
142
Sum:
183
74
76
333
2004
855
331
215
1,394
Sum:
1,815
704
547
3,059
2004
3,188
1,292
799
5,267
Sum:
6,781
2,755
1,935
11,457
2004
338
152
142
630
Sum:
723
312
325
1,356
Sum:
224
75
27
325
Tennessee
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
384
169
166
719
2003
576
204
166
946
Texas
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
1,479
592
513
2,584
2003
2,114
871
623
3,606
Utah
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
133
69
84
284
2003
252
91
99
442
Vermont
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
48
9
7
2003
62
37
6
2004
114
29
14
64
105
156
Appendix C : Page 28 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Virginia
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
721
243
225
1,189
2003
1,109
383
280
1,771
2004
1,511
553
374
2,431
Sum:
3,341
1,179
879
5,391
8
2004
13
5
1
19
Sum:
25
13
2
40
2003
1,014
354
346
1,713
2004
1,472
752
542
2,753
Sum:
3,190
1,381
1,071
5,626
2004
282
179
34
495
Sum:
621
301
151
1,072
Sum:
1,652
612
475
2,733
Virgin Islands
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
6
6
1
13
2003
6
2
Washington
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
704
275
183
1,160
West Virginia
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
146
64
69
278
2003
193
58
48
299
Wisconsin
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
300
120
157
2003
506
195
168
2004
846
297
150
577
868
1,288
Appendix C : Page 29 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Wyoming
Calendar Year
50 - 59
60 - 69
70 and Over
Sum:
2002
55
15
25
95
Appendix C : Page 30 of 282
2003
70
19
10
99
2004
116
51
25
192
Sum:
241
85
60
386
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Appendix D: Top Sentinel fraud complaint categories for United States (U.S.)
consumers reporting age 50 and over by calendar year
Notes: 1) This report includes fraud consumer complaints from all 50 U.S. states, the District of Columbia, and four
U.S. territories - Guam (20), Minor Outlying Islands (5), Puerto Rico (260), and Virgin Islands (40). 2) Sentinel
complaints may contain information from multiple consumers.
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 31 of 282
2002
2,848
2,089
3,906
2,940
4,124
5,025
612
1,061
423
370
5,318
4,228
2,389
759
2003
2,868
2,311
11
4,929
1,500
8,542
7,902
630
1,242
442
555
8,117
8,089
3,662
1,104
2004
3,072
2,988
1,269
8,340
2,075
15,783
9,312
868
1,655
555
1,158
11,803
8,658
4,716
1,141
Sum:
8,788
7,388
1,280
17,175
6,515
28,449
22,239
2,110
3,958
1,420
2,083
25,238
20,975
10,767
3,004
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Appendix D: Top Sentinel fraud complaint categories for United States
(U.S.) consumers reporting age 50 and over by consumer age range
Notes: 1) This report includes fraud consumer complaints from all 50 U.S. states, the District of Columbia, and four
U.S. territories - Guam (20), Minor Outlying Islands (5), Puerto Rico (260), and Virgin Islands (40). 2) Sentinel
complaints may contain information from multiple consumers.
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 32 of 282
2002
1,896
1,389
2,555
873
3,113
3,380
292
508
285
279
863
2,524
1,309
414
2003
1,858
1,463
8
3,381
728
6,497
5,271
321
642
297
372
1,468
5,000
2,109
602
2004
2,032
1,915
735
5,464
1,082
11,812
5,917
391
815
364
799
2,691
5,349
2,593
621
Sum:
5,786
4,767
743
11,400
2,683
21,422
14,568
1,004
1,965
946
1,450
5,022
12,873
6,011
1,637
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 33 of 282
2002
637
495
1,052
861
816
1,171
175
312
108
67
1,013
989
673
226
2003
653
548
2
1,222
434
1,710
1,891
163
341
107
130
1,503
1,886
957
331
2004
707
683
351
2,233
552
3,347
2,406
254
463
130
269
2,309
2,114
1,307
319
Sum:
1,997
1,726
353
4,507
1,847
5,873
5,468
592
1,116
345
466
4,825
4,989
2,937
876
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 34 of 282
2002
321
205
299
1,210
195
476
146
244
30
25
3,451
715
416
120
2003
360
301
1
327
338
335
740
147
262
38
53
5,160
1,206
601
171
2004
350
394
188
651
473
624
1,005
231
395
61
93
6,963
1,199
856
210
Sum:
1,031
900
189
1,277
2,021
1,154
2,221
524
901
129
171
15,574
3,120
1,873
501
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Appendix D: Top Sentinel fraud complaint categories for United States
(U.S.) consumers reporting age 50 and over by consumer state
Notes: 1) This report includes fraud consumer complaints from all 50 U.S. states, the District of Columbia, and four
U.S. territories - Guam (20), Minor Outlying Islands (5), Puerto Rico (260), and Virgin Islands (40). 2) Sentinel
complaints may contain information from multiple consumers.
Alabama
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 35 of 282
2002
54
32
2003
58
22
45
33
63
81
7
14
3
3
85
62
34
11
50
28
108
104
7
14
4
4
110
107
63
20
2004
43
41
28
137
34
202
128
15
33
10
23
175
114
63
11
Sum:
155
95
28
232
95
373
313
29
61
17
30
370
283
160
42
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Alaska
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 36 of 282
2002
25
4
2003
22
3
18
12
23
30
5
11
1
3
36
13
6
4
21
5
36
29
4
5
2
5
51
25
10
4
2004
16
6
1
38
5
47
21
1
13
1
8
56
22
6
4
Sum:
63
13
1
77
22
106
80
10
29
4
16
143
60
22
12
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Arizona
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 37 of 282
2002
79
46
2003
83
65
98
93
122
95
18
22
8
8
170
111
63
16
139
33
212
204
18
28
13
14
283
184
80
35
2004
76
86
51
245
52
430
254
30
42
15
21
462
216
97
28
Sum:
238
197
51
482
178
764
553
66
92
36
43
915
511
240
79
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Arkansas
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 38 of 282
2002
19
17
2003
26
17
16
30
24
30
1
4
43
8
70
61
4
4
5
3
12
61
29
11
4
7
38
12
4
2004
15
16
20
52
4
129
59
4
6
6
6
31
61
18
4
Sum:
60
50
20
111
42
223
150
9
14
11
13
50
160
59
19
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
California
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 39 of 282
2002
400
321
663
328
583
744
121
160
85
74
851
591
292
119
2003
338
326
1
740
198
1,278
1,088
98
189
58
82
1,272
1,150
469
147
2004
483
427
79
1,335
330
2,149
1,309
144
286
78
205
1,716
1,300
544
170
Sum:
1,221
1,074
80
2,738
856
4,010
3,141
363
635
221
361
3,839
3,041
1,305
436
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Colorado
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 40 of 282
2002
66
56
2003
39
54
89
52
87
99
14
28
8
10
84
80
37
16
129
20
180
157
16
21
14
6
134
146
53
15
2004
53
82
9
268
42
331
181
20
36
10
19
226
159
65
21
Sum:
158
192
9
486
114
598
437
50
85
32
35
444
385
155
52
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Connecticut
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 41 of 282
2002
40
31
2003
30
33
61
49
51
62
10
10
7
1
23
66
17
4
64
8
126
115
8
18
6
9
40
111
28
9
2004
41
23
8
93
21
232
89
8
8
7
7
60
101
39
11
Sum:
111
87
8
218
78
409
266
26
36
20
17
123
278
84
24
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Delaware
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 42 of 282
2002
9
9
2003
18
5
5
8
12
21
2
3
1
2
12
13
13
3
12
8
19
28
3
2
1
27
24
15
2
2004
7
12
5
15
12
38
34
7
6
4
6
87
36
19
4
Sum:
34
26
5
32
28
69
83
12
11
5
9
126
73
47
9
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
District Of Columbia
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 43 of 282
2002
20
9
2003
24
14
21
5
7
38
15
5
13
73
3
4
14
1
5
11
8
9
8
4
29
17
25
10
2004
11
8
3
19
8
24
85
1
14
1
5
43
29
16
9
Sum:
55
31
3
55
18
44
196
4
32
2
14
83
54
50
27
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Florida
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 44 of 282
2002
204
199
2003
201
210
352
495
313
409
58
97
33
19
131
324
236
57
481
171
683
731
59
106
35
38
309
647
360
91
2004
269
258
103
699
202
1,178
832
101
115
46
75
630
663
443
99
Sum:
674
667
103
1,532
868
2,174
1,972
218
318
114
132
1,070
1,634
1,039
247
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Georgia
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 45 of 282
2002
59
41
2003
83
67
95
46
86
123
17
25
10
5
98
80
59
20
109
34
180
186
20
34
2
8
178
193
104
31
2004
96
71
40
229
50
324
222
22
52
14
32
269
190
132
34
Sum:
238
179
40
433
130
590
531
59
111
26
45
545
463
295
85
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Guam
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Shop-at-Home/Catalog Sales
Telephone Services
Appendix D: Page 46 of 282
2002
2003
1
2
2
3
1
2004
1
1
2
1
1
4
1
Sum:
1
1
6
4
2
1
4
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Hawaii
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 47 of 282
2002
10
12
2003
18
14
23
4
30
26
3
1
2
2
37
23
10
2
23
5
62
36
3
8
3
6
86
59
8
1
2004
17
9
8
32
8
105
48
2
6
2
11
87
75
21
5
Sum:
45
35
8
78
17
197
110
8
15
7
19
210
157
39
8
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Idaho
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 48 of 282
2002
11
6
2003
17
10
18
4
28
28
2
1
1
18
4
60
28
34
18
12
1
5
3
1
54
38
15
3
2004
17
18
14
41
11
122
44
3
7
1
5
77
40
17
8
Sum:
45
34
14
77
19
210
100
5
13
5
6
165
96
44
12
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Illinois
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 49 of 282
2002
94
82
2003
106
78
127
92
156
153
23
30
9
12
239
162
112
22
113
56
313
237
17
35
13
15
304
296
149
47
2004
107
114
49
221
61
582
302
17
57
17
42
449
326
189
43
Sum:
307
274
49
461
209
1,051
692
57
122
39
69
992
784
450
112
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Indiana
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 50 of 282
2002
64
46
2003
59
36
55
44
98
77
6
18
5
7
173
74
37
19
83
38
157
134
12
26
16
14
174
148
85
14
2004
74
48
12
196
41
311
144
22
25
10
20
252
134
101
18
Sum:
197
130
12
334
123
566
355
40
69
31
41
599
356
223
51
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Iowa
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 51 of 282
2002
32
10
2003
23
10
36
12
29
25
2
8
3
2
13
32
12
3
27
8
83
52
6
7
4
1
28
59
16
8
2004
19
24
13
47
17
145
55
3
12
4
5
38
73
22
6
Sum:
74
44
13
110
37
257
132
11
27
11
8
79
164
50
17
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Kansas
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 52 of 282
2002
28
19
2003
17
17
32
14
31
21
3
12
5
111
14
87
55
10
6
8
2
54
52
25
8
25
21
19
6
2004
30
28
15
75
20
146
67
12
10
6
8
56
73
37
8
Sum:
75
64
15
218
48
264
143
25
28
19
10
135
146
81
22
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Kentucky
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 53 of 282
2002
27
18
25
20
36
44
2
4
6
3
76
34
21
6
2003
28
22
1
180
18
91
65
3
10
4
8
93
83
28
7
2004
32
27
8
88
17
194
83
9
15
5
10
113
117
41
8
Sum:
87
67
9
293
55
321
192
14
29
15
21
282
234
90
21
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Louisiana
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 54 of 282
2002
38
18
2003
36
21
37
26
49
54
7
13
3
4
73
39
16
6
35
17
91
91
4
16
3
4
60
85
34
11
2004
48
44
15
89
23
173
88
7
16
8
20
101
105
48
14
Sum:
122
83
15
161
66
313
233
18
45
14
28
234
229
98
31
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Maine
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 55 of 282
2002
14
10
2003
5
12
14
6
13
41
1
6
1
19
6
40
46
3
4
1
1
21
40
18
4
29
17
6
5
2004
7
8
10
38
11
69
69
8
2
3
39
46
24
3
Sum:
26
30
10
71
23
122
156
4
18
4
4
89
103
48
12
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Maryland
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 56 of 282
2002
60
53
2003
73
45
109
50
85
146
15
27
9
8
69
120
48
27
127
38
170
203
15
32
10
10
106
172
92
42
2004
91
52
17
164
43
313
264
18
53
6
9
201
211
122
34
Sum:
224
150
17
400
131
568
613
48
112
25
27
376
503
262
103
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Massachusetts
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 57 of 282
2002
40
24
72
41
109
92
9
16
4
9
138
76
45
14
2003
35
27
1
70
28
182
148
13
24
8
15
186
176
41
24
2004
73
32
24
138
32
303
182
9
27
8
16
226
166
98
16
Sum:
148
83
25
280
101
594
422
31
67
20
40
550
418
184
54
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Michigan
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 58 of 282
2002
72
56
117
98
116
99
12
40
19
12
210
114
74
14
2003
83
71
1
134
46
254
187
27
38
16
21
428
256
108
40
2004
82
110
47
235
73
539
225
23
64
24
35
567
265
146
30
Sum:
237
237
48
486
217
909
511
62
142
59
68
1,205
635
328
84
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Minnesota
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 59 of 282
2002
32
32
2003
37
46
47
41
56
62
3
10
9
6
39
46
28
11
64
14
110
79
4
9
6
1
133
94
54
17
2004
26
37
13
125
14
223
105
15
9
7
11
155
111
43
25
Sum:
95
115
13
236
69
389
246
22
28
22
18
327
251
125
53
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Minor Outlying Islands
Internet Services and Computer Complaints
Shop-at-Home/Catalog Sales
Telephone Services
Appendix D: Page 60 of 282
2003
1
1
2004
2
1
Sum:
1
3
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Mississippi
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 61 of 282
2002
27
7
2003
22
11
13
15
12
13
4
6
2
2
46
25
15
2
26
12
50
28
11
2
1
52
40
36
5
2004
27
15
10
36
9
89
51
2
9
1
8
80
47
31
6
Sum:
76
33
10
75
36
151
92
6
26
5
11
178
112
82
13
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Missouri
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 62 of 282
2002
55
43
2003
48
50
62
93
84
116
11
22
5
5
149
77
31
12
108
55
150
330
13
36
7
7
249
155
45
29
2004
50
66
20
150
31
338
146
12
28
11
21
222
159
85
17
Sum:
153
159
20
320
179
572
592
36
86
23
33
620
391
161
58
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Montana
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 63 of 282
2002
23
10
2003
9
11
11
11
19
18
6
4
23
5
43
36
2
4
2
2
47
28
17
7
6
44
22
12
3
2004
5
14
7
30
6
64
31
4
5
2
10
77
41
10
1
Sum:
37
35
7
64
22
126
85
12
13
4
18
168
91
39
11
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Nebraska
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 64 of 282
2002
11
20
2003
18
11
28
13
24
17
4
2
45
21
6
47
30
44
15
15
2
4
1
2
66
39
21
2
2004
16
13
9
21
11
83
37
2
13
1
3
74
52
23
7
Sum:
45
44
9
70
30
154
84
6
19
47
5
184
106
59
11
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Nevada
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 65 of 282
2002
46
26
36
33
52
54
5
11
3
8
55
63
34
7
2003
36
54
1
38
24
93
90
4
16
9
8
101
122
42
16
2004
32
87
17
90
22
210
104
12
19
12
18
139
113
53
16
Sum:
114
167
18
164
79
355
248
21
46
24
34
295
298
129
39
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New Hampshire
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 66 of 282
2002
18
11
2003
19
7
21
12
25
46
6
3
1
2
61
27
16
5
34
4
43
46
1
6
7
66
43
13
6
2004
9
15
15
34
17
84
49
2
10
3
3
72
52
25
3
Sum:
46
33
15
89
33
152
141
9
19
4
12
199
122
54
14
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New Jersey
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 67 of 282
2002
75
51
2003
73
60
72
106
118
158
19
25
10
3
78
148
64
20
107
38
244
270
12
40
15
12
204
303
97
42
2004
81
70
36
195
67
438
248
22
38
14
21
362
255
170
25
Sum:
229
181
36
374
211
800
676
53
103
39
36
644
706
331
87
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New Mexico
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 68 of 282
2002
38
7
2003
26
15
28
10
25
47
4
9
2
2
120
32
18
4
31
11
67
62
4
8
7
7
76
42
24
2
2004
21
23
16
57
17
109
76
8
18
13
99
60
19
Sum:
85
45
16
116
38
201
185
16
35
9
22
295
134
61
6
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New York
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 69 of 282
2002
117
93
2003
122
113
149
177
269
259
25
45
12
13
163
283
167
52
201
76
520
379
33
72
16
26
403
484
224
57
2004
163
138
103
347
112
919
499
53
79
26
57
716
502
377
63
Sum:
402
344
103
697
365
1,708
1,137
111
196
54
96
1,282
1,269
768
172
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
North Carolina
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 70 of 282
2002
73
49
87
60
92
132
16
31
6
10
90
112
72
22
2003
76
55
1
84
31
201
174
25
29
14
11
188
218
127
30
2004
71
70
18
161
53
352
266
16
36
7
30
263
193
130
22
Sum:
220
174
19
332
144
645
572
57
96
27
51
541
523
329
74
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
North Dakota
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 71 of 282
2002
9
3
2003
10
1
5
1
4
8
1
5
2
15
5
3
27
5
1
20
11
3
2004
4
3
3
17
1
34
11
2
3
1
3
25
10
2
Sum:
23
7
3
27
4
53
24
3
6
1
3
72
26
5
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Ohio
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 72 of 282
2002
125
64
93
91
148
143
20
47
8
11
245
152
106
32
2003
169
75
1
119
57
292
234
22
33
10
21
393
324
135
46
2004
111
102
50
262
85
557
351
35
68
22
38
577
321
211
53
Sum:
405
241
51
474
233
997
728
77
148
40
70
1,215
797
452
131
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Oklahoma
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 73 of 282
2002
41
31
2003
35
39
55
30
55
54
1
8
2
5
57
48
19
4
79
19
92
87
9
16
9
5
91
87
33
9
2004
22
29
11
105
22
184
108
22
27
7
14
152
91
38
5
Sum:
98
99
11
239
71
331
249
32
51
18
24
300
226
90
18
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Oregon
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 74 of 282
2002
28
40
2003
28
39
81
37
95
87
17
18
7
7
22
89
52
14
86
21
135
155
11
23
11
19
52
131
62
10
2004
34
62
8
169
34
265
190
8
24
8
26
75
125
62
21
Sum:
90
141
8
336
92
495
432
36
65
26
52
149
345
176
45
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Pennsylvania
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 75 of 282
2002
141
87
2003
117
81
113
151
149
231
14
46
13
20
372
191
101
24
170
53
358
320
15
42
15
22
456
402
138
33
2004
131
131
64
246
98
708
410
27
72
25
45
630
395
263
54
Sum:
389
299
64
529
302
1,215
961
56
160
53
87
1,458
988
502
111
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Puerto Rico
2002
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 76 of 282
9
3
1
8
11
1
1
1
1
6
2
2003
4
2
2
1
13
9
1
1
2
16
3
2004
20
8
2
8
5
23
20
3
4
21
9
21
Sum:
24
19
2
13
7
44
40
4
6
2
2
1
43
14
21
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Rhode Island
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 77 of 282
2002
9
2
2003
5
7
11
14
12
10
1
2
1
1
38
13
5
19
4
32
21
1
5
2
2
29
45
5
7
2004
14
9
11
14
3
59
29
1
5
1
3
39
28
14
3
Sum:
28
18
11
44
21
103
60
3
12
4
6
106
86
24
10
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
South Carolina
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 78 of 282
2002
43
23
43
49
49
63
6
17
3
4
35
39
36
8
2003
50
26
1
50
20
95
86
9
26
9
8
84
87
52
16
2004
34
29
25
184
15
186
112
5
10
6
5
177
95
53
6
Sum:
127
78
26
277
84
330
261
20
53
18
17
296
221
141
30
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
South Dakota
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 79 of 282
2002
2
2
2003
3
3
4
2
10
8
13
1
19
20
1
1
1
3
38
12
3
2
1
1
2
8
9
4
2004
3
5
4
9
2
48
9
3
1
24
21
3
Sum:
8
10
4
26
5
77
37
1
5
2
6
70
42
10
2
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Tennessee
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 80 of 282
2002
42
33
2003
56
36
55
81
58
90
13
18
6
7
140
68
40
12
73
16
147
134
7
25
7
13
146
130
58
13
2004
51
46
15
129
24
309
176
4
26
10
15
172
157
70
15
Sum:
149
115
15
257
121
514
400
24
69
23
35
458
355
168
40
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Texas
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 81 of 282
2002
228
153
2003
214
192
309
142
237
354
45
57
16
16
340
285
132
60
342
113
540
486
44
69
30
36
419
484
222
44
2004
207
222
122
612
143
937
632
64
100
43
81
580
509
269
73
Sum:
649
567
122
1,263
398
1,714
1,472
153
226
89
133
1,339
1,278
623
177
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Utah
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 82 of 282
2002
13
10
2003
19
16
34
24
31
36
8
7
1
2
69
15
9
5
40
19
65
61
7
7
5
3
89
38
27
11
2004
17
20
11
66
14
115
62
1
7
1
4
163
44
26
9
Sum:
49
46
11
140
57
211
159
16
21
7
9
321
97
62
25
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Vermont
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 83 of 282
2002
3
2003
8
5
9
1
9
14
14
2
16
12
1
3
2
1
2
23
4
2
1
1
3
6
7
1
1
2004
3
8
2
12
4
41
27
3
3
2
20
11
6
2
Sum:
14
13
2
35
7
66
53
4
7
3
6
28
41
11
5
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Virginia
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 84 of 282
2002
66
57
2003
121
76
168
49
100
188
11
40
18
11
136
128
85
31
137
37
207
306
23
63
14
25
186
224
146
45
2004
107
75
43
227
54
391
314
22
56
24
40
291
245
178
51
Sum:
294
208
43
532
140
698
808
56
159
56
76
613
597
409
127
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Virgin Islands
2002
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Travel, Vacations and Timeshare
Appendix D: Page 85 of 282
2003
1
1
6
1
2
2
2
1
1
2004
1
2
2
5
1
2
Sum:
2
1
8
2
8
2
1
4
1
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Washington
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 86 of 282
2002
59
62
144
78
122
159
14
50
19
21
94
114
97
21
2003
56
64
2
197
30
255
235
19
27
10
19
284
198
132
26
2004
54
80
24
276
58
500
277
30
38
21
48
508
242
131
32
Sum:
169
206
26
617
166
877
671
63
115
50
88
886
554
360
79
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
West Virginia
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 87 of 282
2002
27
17
2003
31
8
26
21
30
28
4
6
2
2
56
13
13
5
27
8
39
31
2
9
2
36
48
18
9
2004
11
16
20
124
10
87
45
2
9
2
9
22
48
29
5
Sum:
69
41
20
177
39
156
104
8
24
4
13
114
109
60
19
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Wisconsin
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 88 of 282
2002
29
26
54
28
68
70
13
8
2
6
144
67
18
12
2003
26
21
1
71
23
134
105
9
17
8
17
156
116
62
28
2004
34
40
8
125
29
287
128
13
24
14
30
118
164
69
18
Sum:
89
87
9
250
80
489
303
35
49
24
53
418
347
149
58
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Wyoming
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 89 of 282
2002
4
2
2003
7
8
11
7
10
10
6
3
20
9
3
3
2
16
12
7
1
2
1
1
13
13
5
6
2004
5
11
3
14
2
50
16
1
2
1
7
27
22
11
4
Sum:
16
21
3
31
12
80
35
1
7
5
10
56
47
23
11
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Appendix D: Top Sentinel fraud complaint categories for United States (U.S.)
consumers reporting age 50 and over by consumer state and age range
Notes: 1) This report includes fraud consumer complaints from all 50 U.S. states, the District of Columbia, and four
U.S. territories - Guam (20), Minor Outlying Islands (5), Puerto Rico (260), and Virgin Islands (40). 2) Sentinel
complaints may contain information from multiple consumers.
Alabama
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 90 of 282
2002
40
22
2003
41
18
28
9
38
53
4
7
2
2
22
33
13
5
36
15
75
66
4
3
2
2
26
53
37
11
2004
23
26
16
63
15
139
81
8
13
7
20
50
60
37
5
Sum:
104
66
16
127
39
252
200
16
23
11
24
98
146
87
21
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
10
9
2003
10
3
2004
12
9
8
60
15
55
34
4
12
3
3
34
43
21
3
Sum:
32
21
8
85
33
103
85
7
22
5
6
66
86
55
13
14
11
19
21
1
4
1
15
17
16
4
11
7
29
30
2
6
2
2
17
26
18
6
2002
5
1
2003
7
1
3
6
4
8
1
5
2004
8
6
4
14
5
8
13
3
9
68
29
8
3
94
11
6
3
Sum:
20
8
4
20
24
18
28
6
17
1
210
52
19
8
3
13
6
7
2
3
1
48
12
5
2
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 91 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Alaska
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
16
2
2003
16
3
10
2
20
17
3
6
1
2
7
6
2
2
17
2
30
27
1
3
1
4
19
17
3
4
2002
5
2
8
6
3
12
2003
6
2004
11
5
1
32
2
41
12
1
7
1
8
29
17
5
4
Sum:
43
10
1
59
6
91
56
5
16
3
14
55
40
10
10
2004
2
1
3
3
5
7
Sum:
13
3
14
11
13
21
1
7
1
1
47
11
10
1
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 92 of 282
3
15
3
3
1
3
2
5
2
1
2
1
1
13
5
6
2
19
3
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 93 of 282
2002
4
4
1
2
2
1
14
4
1
1
2003
1
1
1
2004
3
3
1
2
2
4
19
3
1
10
2
Sum:
7
4
5
2
3
4
6
1
43
9
2
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Arizona
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
53
32
2003
34
42
69
22
78
58
7
9
7
5
12
67
25
5
84
15
146
105
4
11
8
10
36
103
35
16
2002
17
10
2003
33
11
23
32
34
24
8
6
1
2
19
24
20
6
36
11
53
74
6
10
4
3
33
46
27
13
2004
40
50
23
142
22
293
140
13
18
8
13
66
121
44
11
Sum:
127
124
23
295
59
517
303
24
38
23
28
114
291
104
32
2004
19
18
13
72
16
109
81
7
13
5
6
82
56
30
12
Sum:
69
39
13
131
59
196
179
21
29
10
11
134
126
77
31
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 94 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 95 of 282
2002
9
4
2003
16
12
6
39
10
13
3
7
19
7
13
25
8
7
1
1
214
35
18
6
1
139
20
18
5
2004
18
18
15
31
15
28
34
10
11
2
2
318
39
23
5
Sum:
43
34
15
56
61
51
72
21
25
3
4
671
94
59
16
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Arkansas
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
17
9
2003
20
12
5
4
17
13
34
4
56
37
2
3
3
1
27
5
3
1
3
35
16
3
2002
1
4
2003
5
2
9
9
3
12
7
1
14
14
1
3
1
1
1
18
11
6
2004
11
10
12
29
2
86
30
2
3
4
3
15
42
9
4
Sum:
48
31
12
68
10
159
80
4
6
7
7
19
104
30
7
2004
3
3
5
17
2
35
23
1
3
Sum:
9
9
5
33
12
52
49
2
7
1
4
8
36
19
9
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 96 of 282
1
2
5
1
3
3
5
13
7
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 97 of 282
2002
1
4
2003
1
3
2
17
4
5
1
2
3
1
4
6
6
1
10
1
1
1
1
8
8
2
2
2004
1
3
3
6
8
6
1
2
11
6
2
Sum:
3
10
3
10
20
12
21
3
1
3
2
23
20
10
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
California
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
262
213
390
116
424
511
56
71
41
52
109
338
157
70
2003
209
215
1
496
88
975
708
47
104
39
50
184
708
279
78
2004
315
281
47
852
170
1,586
828
59
133
44
133
372
803
291
80
Sum:
786
709
48
1,738
374
2,985
2,047
162
308
124
235
665
1,849
727
228
2002
87
83
2003
67
69
235
71
126
160
24
50
39
19
146
147
80
32
187
60
250
265
24
43
14
23
231
276
105
48
2004
104
97
20
355
86
470
316
37
82
27
47
292
315
155
54
Sum:
258
249
20
777
217
846
741
85
175
80
89
669
738
340
134
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 98 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 99 of 282
2002
52
25
2003
62
42
38
141
33
73
41
40
5
4
598
106
56
17
57
50
53
115
27
42
5
9
859
166
86
21
2004
66
49
12
129
76
93
168
51
72
7
25
1,073
182
105
37
Sum:
180
116
12
224
267
179
356
119
154
17
38
2,530
454
247
75
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Colorado
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
43
38
2003
29
32
42
17
64
66
4
15
6
9
18
44
18
9
92
9
134
113
11
8
10
3
26
103
30
9
2002
13
8
2003
7
16
40
15
18
12
5
5
1
1
13
20
12
5
32
5
35
38
3
9
4
2004
31
57
5
160
29
250
122
10
17
7
14
48
104
42
11
Sum:
103
127
5
294
55
448
301
25
40
23
26
92
251
90
29
2004
14
19
4
95
8
70
36
4
11
2
5
25
34
16
5
Sum:
34
43
4
167
28
123
86
12
25
7
6
75
82
43
14
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 100 of 282
37
28
15
4
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 101 of 282
2002
10
10
7
20
5
21
5
8
1
53
16
7
2
2003
3
6
5
6
11
6
2
4
3
71
15
8
2
2004
8
7
13
5
11
23
6
8
1
157
21
9
5
Sum:
21
23
25
31
27
50
13
20
2
3
281
52
24
9
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Connecticut
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
20
18
2003
24
28
45
4
96
75
3
9
6
3
8
76
17
6
2004
33
12
7
67
12
176
67
3
5
7
3
19
61
19
9
Sum:
77
58
7
163
28
313
187
13
21
19
7
30
179
47
18
51
12
41
45
7
7
6
1
3
42
11
3
2002
15
10
7
17
9
12
2
2
1
2003
3
5
10
3
25
35
4
3
2004
9
8
20
4
45
15
3
3
2
8
18
9
1
4
24
24
14
1
Sum:
27
23
37
24
79
62
9
8
1
6
39
54
29
2
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 102 of 282
7
12
6
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 103 of 282
2002
5
3
2003
4
3
20
1
5
1
1
9
1
5
5
1
6
4
24
17
2
2
13
12
1
2004
3
1
6
5
11
7
2
1
18
16
6
1
Sum:
9
6
1
18
26
17
17
4
8
4
55
45
8
4
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Delaware
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
7
6
2003
11
2
4
10
4
13
17
3
1
12
15
2
1
1
2
2
9
10
2
1
6
14
8
2004
5
6
3
9
6
27
18
2
3
4
3
16
17
10
2
Sum:
23
14
3
23
10
52
50
7
5
5
6
24
40
28
4
2004
2
3
1
4
2
10
12
3
2
2
25
11
7
1
Sum:
9
9
1
7
9
14
26
3
3
2
36
21
15
4
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 104 of 282
2002
2
3
2003
5
3
1
4
2
3
4
9
5
1
3
3
2
1
8
7
6
2
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
2002
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 105 of 282
4
2003
2
1
1
2
2
1
1
7
1
1
13
3
1
2004
3
1
2
4
1
5
2
1
1
49
8
2
1
Sum:
2
3
1
2
9
3
8
2
3
1
69
12
4
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
District Of Columbia
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
9
7
2003
19
8
16
4
6
26
12
1
6
54
3
2
5
1
4
1
4
4
5
2
16
11
14
3
2004
9
5
1
10
4
20
75
6
1
3
12
17
12
7
Sum:
37
20
1
38
9
32
155
3
13
2
9
29
32
30
15
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 106 of 282
2002
4
1
2003
3
4
5
1
10
2
3
7
16
6
1
6
3
4
3
2
3
2
8
6
2004
1
1
7
1
3
9
1
5
2
13
10
2
1
Sum:
7
6
1
14
4
11
35
1
11
5
22
15
14
10
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Magazines and Buyers Clubs
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 107 of 282
2002
7
1
2003
2
2
1
1
1
2
3
4
1
1
3
2
10
4
4
1
2004
2
2
1
2
3
1
1
3
18
2
2
1
Sum:
11
5
1
3
5
1
6
8
32
7
7
2
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Florida
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
127
120
2003
124
113
235
111
215
225
23
42
19
11
21
169
108
27
363
60
463
434
32
45
27
24
46
373
171
34
2002
55
50
2003
52
62
83
147
72
115
18
18
9
4
14
101
77
17
85
56
176
191
16
29
4
7
58
165
107
31
2004
157
153
53
449
94
849
454
39
56
27
46
140
368
214
42
Sum:
408
386
53
1,047
265
1,527
1,113
94
143
73
81
207
910
493
103
2004
82
63
33
184
53
258
233
38
28
12
23
144
182
126
29
Sum:
189
175
33
352
256
506
539
72
75
25
34
216
448
310
77
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 108 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 109 of 282
2002
22
29
2003
25
35
34
238
26
69
17
38
5
4
96
54
51
13
33
55
44
106
11
32
4
7
205
109
82
26
2004
33
42
20
67
56
71
146
24
31
7
6
353
113
108
28
Sum:
80
106
20
134
349
141
321
52
101
16
17
654
276
241
67
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Georgia
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
44
27
2003
55
44
79
17
66
84
11
13
6
4
24
47
38
15
82
17
140
126
11
26
1
7
33
131
63
18
2002
13
10
2003
17
17
15
13
18
33
1
9
4
1
30
23
15
2
22
12
35
48
5
8
1
1
32
44
24
9
2004
65
50
22
163
29
237
145
15
24
9
23
71
122
89
26
Sum:
164
121
22
324
63
443
355
37
63
16
34
128
300
190
59
2004
24
16
15
54
12
77
57
4
15
2
6
58
50
27
4
Sum:
54
43
15
91
37
130
138
10
32
7
8
120
117
66
15
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 110 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 111 of 282
2002
2
4
2003
11
6
1
16
2
6
5
3
5
5
5
12
4
44
10
7
4
113
18
17
4
2004
7
5
3
12
10
10
21
3
15
3
4
147
18
17
4
Sum:
20
15
3
18
31
17
39
12
18
3
4
304
46
41
12
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Guam
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Shop-at-Home/Catalog Sales
Telephone Services
2002
2003
1
2
1
3
2004
1
1
1
1
1
1
Sum:
1
5
3
1
1
1
1
Age Range 60 - 69
2003
Internet Auctions
Shop-at-Home/Catalog Sales
2004
1
3
Sum:
1
3
Age Range 70 and Over
2002
Business Opps and Work-at-Home Plans
Internet Services and Computer Complaints
Investments
Appendix D: Page 112 of 282
2003
1
1
2004
1
Sum:
1
1
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Hawaii
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
8
7
2003
16
9
15
15
4
44
22
2
3
3
5
17
29
6
1
25
18
1
2
2
7
15
7
2004
13
4
6
22
6
85
30
1
5
1
9
17
53
15
4
Sum:
37
20
6
52
10
154
70
4
8
6
16
41
97
28
5
2004
2
3
2
9
1
16
17
Sum:
5
11
2
23
5
35
33
2
4
1
2
35
42
7
3
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 113 of 282
2002
1
4
2003
2
4
6
4
4
6
2
1
8
6
5
2
2
15
10
3
1
17
21
1
1
1
12
16
4
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Appendix D: Page 114 of 282
2002
1
1
2
1
2
24
3
1
2003
1
1
3
4
1
2
52
9
1
2004
2
2
1
1
4
1
1
1
1
59
6
2
Sum:
3
4
3
2
8
7
2
3
1
135
18
4
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Idaho
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
7
5
2003
10
7
9
2
19
16
1
1
12
4
40
23
1
14
8
2
1
1
6
27
11
3
2004
12
13
9
29
7
87
30
3
4
4
11
29
10
7
Sum:
29
25
9
50
13
146
69
4
7
1
5
18
70
29
10
2004
2
3
4
8
2
27
10
2
1
1
14
8
4
1
Sum:
12
6
4
19
2
54
25
5
3
1
31
15
10
2
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 115 of 282
2002
3
2003
7
3
7
4
9
12
18
3
3
1
1
8
2
3
1
9
5
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Appendix D: Page 116 of 282
2002
1
1
2003
2
2
2
2
2
2004
3
2
1
4
2
8
4
1
1
25
2
1
1
39
6
1
52
3
4
Sum:
4
3
1
8
4
10
6
1
1
1
116
11
6
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Illinois
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
68
64
2003
68
52
74
27
121
110
10
17
6
7
35
99
66
13
77
30
244
175
8
19
10
11
61
192
87
24
2002
18
14
2003
26
19
45
32
29
29
6
5
3
4
40
45
28
4
29
21
63
48
2
8
3
3
68
67
40
16
2004
71
78
28
157
30
456
223
8
31
14
24
83
211
108
21
Sum:
207
194
28
308
87
821
508
26
67
30
42
179
502
261
58
2004
25
30
16
46
20
109
58
5
18
2
15
56
68
49
14
Sum:
69
63
16
120
73
201
135
13
31
8
22
164
180
117
34
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 117 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 118 of 282
2002
8
4
2003
13
7
8
33
6
14
7
8
7
5
6
14
7
8
1
164
18
19
5
1
176
37
22
7
2004
12
6
5
18
11
17
21
4
8
1
3
314
47
34
8
Sum:
33
17
5
33
49
29
49
18
24
1
5
654
102
75
20
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Indiana
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
36
32
2003
35
21
37
17
73
59
5
8
2
6
29
45
19
11
65
21
125
80
8
14
11
12
32
87
66
8
2002
24
13
15
11
17
13
1
7
2
1
49
17
10
3
2003
18
6
11
11
23
42
2004
57
36
10
109
14
231
102
9
9
7
16
70
75
61
9
Sum:
128
89
10
211
52
429
241
22
31
20
34
131
207
146
28
2004
11
7
68
15
71
28
9
10
2
3
52
37
24
8
Sum:
53
26
94
37
111
83
10
28
8
4
127
90
46
14
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 119 of 282
11
4
26
36
12
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 120 of 282
2002
4
1
2003
6
9
3
16
8
5
7
6
9
12
4
1
1
2
118
25
7
3
3
1
95
12
8
5
2004
6
5
2
20
12
9
14
5
6
1
1
138
22
18
4
Sum:
16
15
2
30
34
26
31
9
10
3
3
351
59
33
12
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Iowa
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
23
9
2003
16
6
33
7
23
20
1
3
1
3
19
6
1
24
5
67
34
3
5
3
1
4
38
9
4
2002
9
1
2003
5
4
3
1
2
4
2
2
14
10
1
2
1
2004
15
13
8
37
10
112
32
1
6
3
3
11
46
10
4
Sum:
54
28
8
94
22
202
86
5
14
7
4
18
103
25
9
2004
3
5
3
7
1
29
16
Sum:
17
10
3
12
4
45
30
1
10
4
3
11
33
15
2
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 121 of 282
3
2
2
1
9
3
1
3
12
3
1
5
1
1
7
12
9
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
2002
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 122 of 282
4
4
1
1
2
9
4
3
1
2003
2
1
1
2
8
2
21
9
4
3
2004
1
6
2
3
6
4
7
2
2
1
20
15
3
2
Sum:
3
6
2
4
11
10
16
5
4
1
50
28
10
6
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Kansas
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
18
12
2003
8
7
26
4
26
15
1
5
4
7
13
11
2
103
5
62
33
6
3
5
1
13
32
15
3
2002
9
7
2003
5
7
5
4
5
6
2
5
1
5
3
23
17
3
2004
26
18
9
55
14
114
48
5
4
3
4
20
44
18
3
Sum:
52
37
9
184
23
202
96
12
12
12
5
40
89
44
8
2004
Sum:
14
22
4
25
12
56
34
8
9
6
5
29
37
20
9
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 123 of 282
6
5
3
3
3
1
11
11
7
2
8
4
15
5
28
11
3
4
2
4
12
21
10
4
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 124 of 282
2002
1
2003
4
3
1
6
2
3
6
2
5
1
3
12
3
5
1
30
9
3
3
2004
4
2
2
5
1
4
8
4
2
1
24
8
9
1
Sum:
9
5
2
9
13
6
13
5
7
1
66
20
17
5
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Kentucky
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
18
12
2
6
2
25
22
10
5
2003
18
13
1
37
9
79
50
1
5
4
7
31
53
16
3
2004
24
16
6
36
13
148
55
3
5
4
8
24
63
25
2
Sum:
60
41
7
88
28
252
136
4
12
14
17
80
138
51
10
2002
5
3
2003
6
3
9
7
11
10
141
4
10
12
1
2
1
11
19
8
3
2004
5
6
2
51
2
40
27
5
4
1
25
33
14
4
Sum:
16
12
2
201
13
61
49
6
7
3
44
59
27
8
15
6
25
31
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 125 of 282
1
1
8
7
5
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 126 of 282
2002
4
3
1
7
3
2
1
43
5
6
2003
4
6
2
5
2
3
1
3
51
11
4
1
2004
3
5
1
2
6
1
1
7
1
1
67
21
2
2
Sum:
11
14
4
14
8
7
4
11
1
1
161
37
12
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Louisiana
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
26
12
2003
25
12
26
7
33
41
7
7
2
4
17
26
10
3
25
10
71
64
3
7
1
3
23
54
22
5
2002
10
4
2003
7
6
9
6
12
11
10
6
17
22
1
3
1
1
12
23
5
3
2004
33
31
8
68
10
126
64
2
7
6
16
29
64
24
6
Sum:
84
55
8
119
27
230
169
12
21
9
23
69
144
56
14
2004
10
6
5
14
4
37
16
1
6
2
3
23
29
12
4
Sum:
27
16
5
33
16
66
49
2
13
4
4
48
59
20
10
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 127 of 282
4
1
13
7
3
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 128 of 282
2002
2
2
2
13
4
2
1
2
43
6
3
2003
4
3
1
3
5
6
1
25
8
7
3
2004
5
7
2
7
9
10
8
4
3
1
50
12
12
4
Sum:
11
12
2
9
23
17
15
5
11
1
1
118
26
22
7
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Maine
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
11
5
2003
3
8
10
3
13
17
5
10
2
34
24
2
1
10
5
3
5
22
13
4
2002
3
4
2003
1
3
2004
4
7
7
27
8
54
46
5
1
3
4
30
13
2
Sum:
18
20
7
47
13
101
87
12
2
3
9
62
31
9
2004
2
Sum:
6
7
3
18
6
19
40
3
2
1
11
25
12
2
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 129 of 282
2
1
7
8
2
6
19
1
1
2
6
1
1
1
4
10
5
3
8
3
13
14
2
1
5
9
6
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
2002
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 130 of 282
1
2
2
17
1
1
27
1
1
2003
1
1
1
2
3
3
1
12
8
1
2004
1
1
3
2
9
1
30
7
5
Sum:
2
3
6
4
2
29
4
3
69
16
6
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Maryland
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
44
34
2003
50
28
77
21
65
100
4
15
8
6
14
75
27
18
92
18
129
144
11
16
6
6
21
112
42
21
2002
11
16
2003
18
11
23
17
17
30
5
8
1
2
11
24
13
7
25
13
34
44
4
10
4
3
21
40
32
16
2004
66
32
11
116
25
242
156
10
28
4
6
50
131
80
24
Sum:
160
94
11
285
64
436
400
25
59
18
18
85
318
149
63
2004
19
13
3
42
8
62
78
5
15
2
2
52
51
31
6
Sum:
48
40
3
90
38
113
152
14
33
7
7
84
115
76
29
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 131 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 132 of 282
2002
5
3
2003
5
6
9
13
3
16
6
4
10
7
7
15
45
21
8
2
6
1
64
20
18
5
2004
8
7
3
6
10
9
31
3
11
1
100
29
13
4
Sum:
18
16
3
25
30
19
62
9
21
2
209
70
39
11
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Massachusetts
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
27
17
57
18
84
63
4
7
2
6
20
40
28
8
2003
23
18
1
53
11
137
98
8
17
5
8
35
116
23
15
2004
47
23
15
101
12
236
119
3
16
5
13
37
107
64
6
Sum:
97
58
16
211
41
457
280
15
40
12
27
92
263
115
29
2002
7
6
2003
7
7
11
9
19
23
3
6
1
1
28
18
10
2
9
8
41
38
2
5
2
6
28
34
9
6
2004
20
4
4
32
11
60
41
2
8
3
2
35
45
18
6
Sum:
34
17
4
52
28
120
102
7
19
6
9
91
97
37
14
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 133 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 134 of 282
2002
6
1
2003
5
2
4
14
6
6
2
3
1
2
90
18
7
4
8
9
4
12
3
2
1
1
124
26
9
3
2004
7
5
5
6
10
7
22
4
3
1
156
14
16
4
Sum:
18
8
5
18
33
17
40
9
8
2
4
370
58
32
11
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Michigan
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
46
40
84
27
95
62
7
20
14
10
38
67
45
10
2003
62
48
1
80
27
207
137
12
16
11
13
61
157
61
29
2004
56
77
24
173
36
418
149
7
23
17
25
128
167
80
21
Sum:
164
165
25
337
90
720
348
26
59
42
48
227
391
186
60
2002
20
15
2003
19
15
22
33
19
28
2
10
4
1
36
26
13
4
45
11
39
35
11
17
5
8
89
61
33
10
2004
20
19
20
54
18
103
62
11
14
6
6
127
60
39
8
Sum:
59
49
20
121
62
161
125
24
41
15
15
252
147
85
22
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 135 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 136 of 282
2002
6
1
2003
2
8
11
38
2
9
3
10
1
1
139
21
16
9
8
8
15
4
5
278
38
14
1
2004
6
14
3
8
20
18
14
5
27
1
4
317
38
27
1
Sum:
14
23
3
28
66
28
38
12
42
2
5
734
97
57
2
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Minnesota
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
21
20
2003
27
28
29
12
46
50
2
6
7
5
8
31
14
8
49
8
89
54
2
8
1
1
21
62
39
11
2002
6
7
2003
6
10
9
9
8
10
1
3
2
1
11
9
11
2
9
6
19
19
1
1
2
2004
18
25
9
78
8
178
67
5
6
7
9
50
85
23
13
Sum:
66
73
9
156
28
313
171
9
20
15
15
79
178
76
32
2004
6
9
2
36
3
37
29
2
1
Sum:
18
26
2
54
18
64
58
4
5
4
2
98
51
27
16
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 137 of 282
56
27
11
4
1
31
15
5
10
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 138 of 282
2002
5
5
2003
4
8
9
20
2
2
6
2
6
1
1
2004
2
3
2
11
3
8
9
8
2
3
20
6
3
1
56
5
4
2
1
79
11
15
2
Sum:
11
16
2
26
23
12
17
9
3
3
1
155
22
22
5
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Minor Outlying Islands
Age Range 50 - 59
Internet Services and Computer Complaints
Shop-at-Home/Catalog Sales
2003
1
1
2004
2
Sum:
1
3
Age Range 70 and Over
2004
1
Telephone Services
Appendix D: Page 139 of 282
Sum:
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Mississippi
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
21
6
2003
16
9
8
8
11
9
2
4
1
1
5
16
10
2
18
5
41
16
2002
4
1
2003
4
2
5
3
1
3
2
8
4
6
10
1
9
2
1
9
26
22
1
2004
20
9
7
27
4
64
31
2
4
7
18
29
13
3
Sum:
57
24
7
53
17
116
56
4
17
3
9
32
71
45
6
2004
4
6
2
9
3
22
14
2
1
1
22
11
12
3
Sum:
12
9
2
22
10
29
27
5
1
2
39
21
25
6
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 140 of 282
1
7
3
3
10
7
10
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Debt Management/Credit Counseling
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 141 of 282
2002
2
2003
2
4
3
3
2
2004
3
1
2
3
6
2
3
33
7
4
1
40
7
6
1
2
1
34
6
2
Sum:
7
1
9
6
9
2
5
1
107
20
12
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Missouri
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
35
34
2003
31
35
38
41
71
83
6
6
4
3
24
49
19
4
49
28
106
288
4
17
5
4
30
106
25
15
2002
11
3
2003
14
5
21
24
13
27
4
9
1
2
35
18
8
7
54
15
32
22
7
11
1
2
44
30
12
11
2004
34
39
15
118
16
253
104
5
15
6
14
42
94
47
9
Sum:
100
108
15
205
85
430
475
15
38
15
21
96
249
91
28
2004
14
9
3
22
9
73
26
6
9
4
3
54
44
23
3
Sum:
39
17
3
97
48
118
75
17
29
6
7
133
92
43
21
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 142 of 282
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 143 of 282
2002
9
6
2003
3
10
3
28
5
12
12
20
2
8
1
1
175
19
8
3
6
1
7
90
10
4
1
2004
2
18
3
10
6
12
16
1
5
1
4
129
21
16
5
Sum:
14
34
3
18
46
24
42
4
20
2
5
394
50
28
9
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Montana
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
12
3
2003
6
8
7
4
14
8
4
3
6
5
15
8
1
16
3
27
24
1
3
1
2
13
16
10
6
2002
8
6
2003
2
2
4
4
5
7
2
1
7
2
14
7
1
2004
3
5
3
19
2
53
17
1
3
1
5
12
18
9
1
Sum:
21
16
3
42
9
94
49
6
9
2
13
30
49
27
8
2004
Sum:
10
12
2
19
8
29
21
5
2
1
4
45
22
9
3
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 144 of 282
4
2
8
2
10
7
2
1
1
12
3
3
2
12
8
5
1
4
21
11
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Appendix D: Page 145 of 282
2002
3
1
2003
1
1
3
3
2
5
1
27
4
1
22
4
2
2004
3
5
2
3
3
1
7
1
1
1
1
45
12
Sum:
7
7
2
3
6
3
15
1
2
1
1
94
20
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Nebraska
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
8
17
2003
10
6
25
2
16
9
2
19
5
33
22
4
8
8
2
3
1
1
13
22
13
1
2002
1
3
2003
7
2
2
3
5
7
1
1
2
2
43
2004
12
10
7
15
9
65
28
7
2
18
34
15
3
Sum:
30
33
7
59
16
114
59
2
10
44
3
35
64
36
6
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 146 of 282
16
2
3
11
6
1
1
12
10
5
2004
2
2
1
4
15
6
1
3
1
11
12
7
3
Sum:
10
7
1
8
3
31
19
2
5
2
2
39
24
15
3
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 147 of 282
2002
2
1
8
3
1
1
1
24
5
4
2003
1
3
1
3
2
1
41
7
3
1
2004
2
1
1
2
3
3
3
1
3
1
45
6
1
1
Sum:
5
4
1
3
12
9
6
2
5
1
110
18
8
2
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Nevada
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
27
21
2003
19
29
19
6
42
34
1
5
2
5
9
37
17
4
25
7
68
49
1
6
6
4
28
64
21
8
2002
12
3
2003
9
19
1
9
10
21
24
2004
20
41
6
63
7
142
58
6
3
7
16
19
50
23
8
Sum:
66
91
6
107
20
252
141
8
14
15
25
56
151
61
20
2004
9
29
5
22
7
53
38
4
8
2
2
52
35
21
4
Sum:
30
51
6
42
31
83
79
8
18
3
7
92
74
50
11
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 148 of 282
11
14
9
17
4
4
1
14
14
15
2
6
1
4
26
25
14
5
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 149 of 282
2002
7
2
2003
8
6
6
13
1
3
4
7
4
17
3
4
2
2004
3
17
6
5
8
15
8
2
8
3
47
33
7
3
68
28
9
4
2
1
2
32
12
2
1
Sum:
18
25
6
15
28
20
28
5
14
6
2
147
73
18
8
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New Hampshire
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
10
9
2003
10
3
16
3
17
35
3
2
25
4
28
29
1
2
5
16
9
3
6
9
22
5
6
2002
7
2
2003
4
4
4
3
7
8
1
1
8
2004
5
11
9
27
7
67
30
1
5
3
2
22
30
10
2
Sum:
25
23
9
68
14
112
94
5
7
3
10
36
68
24
11
2004
2
2
6
7
7
15
17
Sum:
13
8
6
19
10
33
37
1
5
2
37
38
17
2
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 150 of 282
8
8
5
1
11
12
2
1
17
11
5
2
1
12
19
7
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
Age Range 70 and Over
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
Appendix D: Page 151 of 282
2002
1
2003
5
1
6
1
4
2
1
1
48
3
3
1
2004
2
2
4
3
2
3
1
3
40
10
3
38
3
8
4
5
Sum:
8
2
2
9
7
12
3
7
1
126
16
14
1
Federal Trade Commission
Created May 12, 2005
Source: Consumer Sentinel - Fraud Data
New Jersey
Age Range 50 - 59
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain Letters
Office Supplies and Services
Prizes/Sweepstakes and Lotteries
Shop-at-Home/Catalog Sales
Telephone Services
Travel, Vacations and Timeshare
2002
55
32
2003
55
34
47
23
88
94
10
15
6
2
17
96
40
8
80
15
197
177
6
13
15
9
26
162
58
25
2002
10
16
2003
13
19
17
35
27
47
5
6
2
1
11
26
12
9
22
7
41
59
4
16
2004
54
50
22
129
32
342
152
12
17
8
15
76
161
84
19
Sum:
164
116
22
256
70
627
423
28
45
29
26
119
419
182
52
2004
14
13
9
47
25
82
68
5
9
4
5
55
61
53
2
Sum:
37
48
9
86
67
150
174
14
31
6
6
110
166
90
21
Age Range 60 - 69
Advance-Fee Loans and Credit Protection/Repair
Business Opps and Work-at-Home Plans
Debt Management/Credit Counseling
Foreign Money Offers
Health Care
Internet Auctions
Internet Services and Computer Complaints
Investments
Magazines and Buyers Clubs
Multi-Level Mktg/Pyramids/Chain
This text is long and has been trimmed here. Open the source document for the complete record.
This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.