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National
Do Not Call
Registry
Data Book
FY 2013
Federal Trade Commission
December 2013
TABLE OF CONTENTS
Report Subject
Page No.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registrations and Complaints
Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4
Fiscal Year 2013 Complaint Figures by Month and Complaint Type. . . . . . . . . . . . . . . . . . 5
Fiscal Year 2013 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6
State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7
Entities Accessing the Registry
Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Appendix:
Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9
Federal Trade Commission
Page 1 of 22
Released December 2013
Federal Trade Commission
Page 2 of 22
Released December 2013
INTRODUCTION
The National Do Not Call Registry (Registry) provides consumers with an easy
and efficient way to register their preference not to receive most telemarketing
sales calls. The Registry has continued to grow since its inception in the
summer of 2003. At the end of Fiscal Year (FY) 2013 (October 1, 2012 –
September 30, 2013), there were more than 223 million active
registrations. Consumers can register their phone number(s) on the Registry by
either calling a toll-free number (888-382-1222) from the telephone number(s)
they wish to register or using the do-not-call website
(https://www.donotcall.gov). The do-not-call rules require telemarketers and
sellers to remove the numbers on the Registry from their call lists at least every
31 days. Telemarketers can access the Registry through a website
(https://telemarketing.donotcall.gov) dedicated to that purpose.
Consumers notify law enforcement of violations of the do-not-call rules by
submitting complaints to the Federal Trade Commission (FTC) via either the tollfree number or the website. Law enforcement officials can then review these
complaints, as well as consumer registration information and telemarketer access
information, through the Consumer Sentinel Network (CSN), a secure Internet
website maintained by the FTC. For more information about CSN, please visit
www.FTC.gov/sentinel. Law enforcement personnel may join CSN at
https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book contains statistical data regarding
the registrations on the Registry, the subscriptions of entities (e.g., telemarketers
and sellers) accessing phone numbers on the Registry, and the complaints
consumers submit to the FTC about companies allegedly violating the do-notcall rules.
The National Do Not Call Registry Data Book for Fiscal Year 2013 is based on
unverified complaints reported by consumers. This report is not based on a
consumer survey.
Federal Trade Commission
Page 3 of 22
Released December 2013
National Do Not Call Registry
Active Registration and Complaint Figures1
Millions
No. of Active
Registrations
Complaints
Received Each
Fiscal Year
Fiscal Year
Active Registration and Complaint Figures1
June 27, 2003 through September 30, 2013
Fiscal Year
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
No. of Active
Registrations
51,968,777
64,288,175
107,440,316
132,219,163
145,498,656
172,523,449
191,453,726
201,542,746
209,723,135
217,568,284
223,429,112
Increase in Active
Registrations
51,968,777
12,319,398
43,152,141
24,778,847
13,279,493
27,024,793
18,930,277
10,089,020
8,180,389
7,845,149
5,860,828
No. of Cumulative
Complaints
0
579,838
1,249,312
2,399,130
3,696,995
5,464,793
7,273,144
8,906,959
11,180,475
15,021,044
18,769,699
Complaints
Received Each
Fiscal Year
0
579,838
669,474
1,149,818
1,297,865
1,767,798
1,808,351
1,633,815
2,273,516
3,840,569
3,748,655
1 Active registration and complaint figures reflect the total number of phone numbers registered and the total
number of National Do Not Call Registry complaints submitted to the FTC as of September 30, 2013.
Federal Trade Commission
Page 4 of 22
Released December 2013
Fiscal Year 2013
National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
400
No. of Complaints (in Thousands)
350
300
250
200
150
100
50
Total Complaints
Recorded Message
Requested Entity to Stop Calling
0
Oct-12
Nov-12
Dec-12
Jan-13
Feb-13
Mar-13
Apr-13
May-13
Jun-13
Jul-13
Aug-13
Sep-13
Complaint Figures by Month and Complaint Type1
Oct-12
Nov-12 Dec-12 Jan-13
Feb-13
Mar-13 Apr-13
May-13 Jun-13
July-13 Aug-13 Sep-13
Total Complaints
370,018 282,091 261,350 332,607 330,682 343,016 302,876 275,586 272,803 316,128 333,262 328,236
Recorded Message
234,871 175,598 160,578 205,534 199,460 202,149 169,564 147,579 146,845 174,020 185,705 180,258
Requested Entity to Stop Calling
196,287 144,818 134,758 168,070 159,236 162,646 139,779 129,926 124,506 148,463 155,624 149,672
1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the
questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the
National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of
the called number. Consumers may report multiple complaint types in a single complaint.
Federal Trade Commission
Page 5 of 22
Released December 2013
Fiscal Year 2013
National Do Not Call Registry Registration
and Complaint Figures by State Population
Active Registrations
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
FY 2013 Complaints
Active
Active
Registrations per
FY 2013
FY 2013
Complaints per
Registrations 1
3,312,149
342,120
4,606,921
1,975,625
25,096,003
4,431,872
3,077,015
736,387
595,115
14,373,073
6,979,434
744,542
1,119,074
9,666,740
3,889,428
2,420,078
2,321,057
3,238,446
2,769,982
1,034,223
4,639,403
5,673,246
7,767,241
4,265,442
1,594,789
3,958,716
763,807
1,466,246
1,869,787
1,177,469
7,116,422
1,384,297
13,648,616
6,658,033
500,921
8,826,553
2,608,853
2,860,963
9,959,314
815,228
3,001,471
614,564
4,473,926
15,175,079
1,868,589
470,898
6,158,498
5,052,477
1,174,929
3,992,895
440,679
100,000 Population2
68,688
46,773
70,300
66,990
65,970
85,432
85,702
80,296
94,116
74,404
70,358
53,475
70,129
75,080
59,496
78,723
80,427
73,930
60,192
77,808
78,840
85,361
78,589
79,296
53,428
65,738
75,990
79,021
67,772
89,154
80,279
66,376
69,742
68,273
71,598
76,459
68,387
73,370
78,029
77,619
63,540
73,746
69,296
58,233
65,443
75,222
75,233
73,256
63,324
69,728
76,452
Complaints 3
81,843
2,197
117,011
28,758
511,815
78,294
56,135
12,786
9,866
246,479
111,257
6,775
16,527
205,407
28,756
23,971
25,848
39,579
42,350
10,344
86,771
76,659
119,150
52,110
20,013
41,838
7,988
17,598
37,330
19,246
163,747
18,558
249,798
90,973
4,906
169,651
31,014
56,469
146,865
12,720
46,282
6,280
79,992
221,666
26,473
7,010
99,251
98,511
15,512
32,218
6,705
100,000 Population2
1,697
300
1,786
975
1,345
1,509
1,563
1,394
1,560
1,276
1,122
487
1,036
1,595
440
780
896
904
920
778
1,475
1,153
1,206
969
670
695
795
948
1,353
1,457
1,847
890
1,276
933
701
1,470
813
1,448
1,151
1,211
980
754
1,239
851
927
1,120
1,212
1,428
836
563
1,163
1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2013.
2 Population estimates are based on the 2012 U.S. Census population estimates (Table NST-EST2012-01 – Annual Estimates of the Population
for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2012).
3 “FY 2013 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2013.
Federal Trade Commission
Page 6 of 22
Released December 2013
State Rankings for National Do Not Call Registry
Registrations by State Population
WA
ND
MT
VT NH
MN
ID
WY
MI
IL
UT
CO
NY
KS
RI
CT
PA
OH
IN
WV
MO
CA
KY
VA
NJ
OK
AZ
MA
IA
NE
NV
ME
WI
SD
OR
TN
NC
AR
NM
DE
SC
MS
AL
DC3
GA
MD
TX
HI
LA
FL
AK
Rank 1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Consumer State
New Hampshire
Connecticut
Colorado
Massachusetts
Kansas
Delaware
New Jersey
Minnesota
Nebraska
Maryland
Iowa
Michigan
Pennsylvania
Maine
Rhode Island
Ohio
Wyoming
Montana
Virginia
Vermont
Illinois
Florida
Kentucky
South Dakota
Oregon
Active
Registrations
1,177,469
3,077,015
4,431,872
5,673,246
2,321,057
736,387
7,116,422
4,265,442
1,466,246
4,639,403
2,420,078
7,767,241
9,959,314
1,034,223
815,228
8,826,553
440,679
763,807
6,158,498
470,898
9,666,740
14,373,073
3,238,446
614,564
2,860,963
Active Registrations per
100,000 Population2
89,154
85,702
85,432
85,361
80,427
80,296
80,279
79,296
79,021
78,840
78,723
78,589
78,029
77,808
77,619
76,459
76,452
75,990
75,233
75,222
75,080
74,404
73,930
73,746
73,370
Rank 1
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Consumer State
Washington
North Dakota
Georgia
Arizona
Idaho
New York
Wisconsin
Tennessee
Alabama
Oklahoma
North Carolina
Nevada
Arkansas
New Mexico
California
Missouri
Utah
South Carolina
West Virginia
Louisiana
Indiana
Texas
Hawaii
Mississippi
Alaska
Active
Registrations
5,052,477
500,921
6,979,434
4,606,921
1,119,074
13,648,616
3,992,895
4,473,926
3,312,149
2,608,853
6,658,033
1,869,787
1,975,625
1,384,297
25,096,003
3,958,716
1,868,589
3,001,471
1,174,929
2,769,982
3,889,428
15,175,079
744,542
1,594,789
342,120
Active Registrations per
100,000 Population2
73,256
71,598
70,358
70,300
70,129
69,742
69,728
69,296
68,688
68,387
68,273
67,772
66,990
66,376
65,970
65,738
65,443
63,540
63,324
60,192
59,496
58,233
53,475
53,428
46,773
1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone
numbers registered on the National Do Not Call Registry as of September 30, 2013.
2 Population estimates are based on the 2012 U.S. Census population estimates (Table NST-EST2012-01 – Annual Estimates of the
Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2012).
3 Numbers for the District of Columbia are as follows: Active Registrations = 595,115; and Active Registrations per 100,000 Population
= 94,116.
Federal Trade Commission
Page 7 of 22
Released December 2013
National Do Not Call Registry
Entities Accessing the Registry
by Fiscal Year1
75
No. of Entities Accessing the Registry (in Thousands)
Entities Who Paid
5 or Fewer Area Codes
Exempt Entities
50
25
0
2009
2010
2011
2012
2013
Fiscal Year
FY 2009
FY 2010
FY 2011
FY 2012
FY 2013
Entities Who Paid
3,923
3,383
3,192
2,949
2,875
5 or Fewer Area Codes
40,406
34,206
31,240
25,389
24,153
Exempt Entities
1,002
680
728
631
598
1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry.
“5 or Fewer Area Codes”
includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt
Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or
services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt
Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or
from whom they have obtained express written agreement to call and who do not access the National Registry for any other
purpose.
Federal Trade Commission
Page 8 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
205
251
256
334
938
1,093,356
476,700
1,058,509
683,410
174
98,957
26,229
66,742
34,652
38
41,524
7,136
20,889
10,881
36
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
907
342,120
9,246
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
480
520
602
623
928
1,337,060
920,888
1,064,142
639,745
645,086
150,992
88,789
81,278
77,012
43,481
36,805
23,924
19,911
20,939
11,584
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
479
501
870
572,428
727,596
675,601
29,977
44,350
25,700
7,804
12,302
7,849
Alaska
1,823
Arizona
Arkansas
Federal Trade Commission
Page 9 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
California
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
209
213
310
323
408
415
424
442
510
530
559
562
619
626
650
657
661
669
707
714
747
760
805
818
831
858
909
916
925
949
951
870,564
226,975
1,571,422
734,352
1,186,393
1,102,929
30,005
406
1,112,223
941,121
751,962
799,939
1,130,504
852,555
772,210
1,961
726,713
63
1,026,923
1,412,068
954
1,292,262
1,114,784
1,298,281
447,060
592,866
1,244,357
1,322,693
851,544
897,153
782,761
49,751
14,797
131,680
47,246
84,654
79,233
3,120
30
76,723
58,844
33,438
59,767
60,959
62,911
57,673
417
46,684
5
67,841
122,258
105
76,541
81,686
98,086
23,269
42,584
63,301
86,247
63,060
68,716
55,508
14,012
4,720
38,497
12,361
20,686
19,915
1,462
23
22,640
15,731
8,211
17,674
16,113
18,457
15,918
112
14,962
5
18,491
39,210
68
21,880
29,713
28,936
6,792
11,520
21,830
23,699
20,098
20,917
18,560
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
303
719
720
970
1,961,949
843,125
664,935
961,863
151,995
48,102
25,049
41,270
43,789
14,028
6,769
11,051
Colorado
Federal Trade Commission
Page 10 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Connecticut
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
203
475
860
1,567,172
711
1,509,132
110,350
39
91,877
29,275
34
25,513
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
302
736,387
51,422
12,002
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
202
595,115
28,831
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954
761,846
1,210,999
658,057
1,040,715
591,533
1,268,502
1,142,109
1,018,083
34,152
448,066
353,321
1,065,797
1,028,957
502,799
1,090,267
779,881
1,377,989
48,940
79,218
49,012
70,803
41,112
84,775
84,879
65,614
1,954
30,996
24,845
68,078
40,327
24,823
57,819
50,423
93,780
14,416
18,745
14,040
17,395
9,981
21,448
18,242
18,604
773
6,809
9,691
19,527
10,475
6,551
14,445
15,080
21,306
Delaware
District of Columbia
8,844
Florida
Federal Trade Commission
Page 11 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Georgia
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
229
404
470
478
678
706
762
770
912
410,367
1,243,898
3,438
409,730
1,088,100
1,250,344
2,291
1,972,841
598,425
15,584
59,320
137
22,060
48,663
59,607
63
157,334
23,332
3,904
16,926
100
6,546
14,153
16,160
43
44,641
5,749
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
808
744,542
32,214
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
208
1,119,074
71,689
15,964
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
217
224
309
312
331
618
630
708
773
779
815
847
872
882,294
152,348
724,776
487,283
7,080
903,399
1,376,499
1,024,544
1,223,739
8,777
1,262,878
1,612,080
1,043
56,342
7,071
47,627
38,788
648
53,880
120,056
81,138
87,124
224
85,732
153,614
33
14,834
2,193
13,673
11,356
509
14,723
30,199
22,362
22,870
101
23,682
45,606
16
Hawaii
6,253
Idaho
Illinois
Federal Trade Commission
Page 12 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Indiana
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
219
260
317
574
765
812
519,900
431,166
1,055,449
404,602
632,991
845,320
23,325
11,775
27,674
8,974
14,484
19,505
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
319
515
563
641
712
604,160
662,598
387,840
357,581
407,899
29,650
32,973
14,620
11,116
14,210
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
316
620
785
913
479,210
469,107
652,447
720,293
25,357
13,137
21,562
31,746
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
270
502
606
859
888,837
996,845
529,181
823,583
38,294
46,552
14,227
37,585
10,294
14,251
3,397
10,598
FY 2013
Complaints
5,615
2,979
7,511
2,093
3,821
5,262
Iowa
FY 2013
Complaints
6,838
8,032
3,131
2,239
3,026
Kansas
FY 2013
Complaints
6,916
3,498
5,606
8,740
Kentucky
Federal Trade Commission
Page 13 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Louisiana
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
225
318
337
504
985
506,170
629,181
547,256
646,686
440,689
32,554
32,641
26,213
33,803
22,982
8,484
8,760
7,015
10,380
6,836
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
207
1,034,223
44,045
10,049
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
240
301
410
443
667
508,463
1,640,256
1,728,623
761,968
93
17,053
132,292
125,261
18,362
3
4,957
38,964
34,231
5,463
2
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
339
351
413
508
617
774
781
857
978
41,969
1,124
633,626
1,598,666
1,177,100
210,838
917,932
63,948
1,028,043
1,280
10
29,948
82,982
55,957
3,689
48,144
2,335
54,604
351
1
7,917
22,631
14,053
1,220
13,230
699
14,411
Maine
Maryland
Massachusetts
Federal Trade Commission
Page 14 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Michigan
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
231
248
269
313
517
586
616
734
810
906
947
989
533,124
1,241,934
596,124
721,594
677,969
728,669
757,255
923,769
622,334
232,613
1,006
730,850
23,858
90,482
28,311
35,228
28,954
45,617
44,466
51,396
29,042
8,903
58
26,571
7,169
22,925
8,125
10,448
8,252
11,729
17,364
13,676
8,104
2,421
17
7,108
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
218
320
507
612
651
763
952
596,217
398,360
615,719
826,258
798,176
537,691
493,021
21,116
13,472
22,156
30,636
38,410
26,654
27,784
5,555
3,709
6,537
8,133
10,590
8,088
8,284
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
228
601
662
769
247,512
788,893
550,518
7,866
12,985
34,194
17,215
220
3,667
10,434
4,715
93
Minnesota
Mississippi
Federal Trade Commission
Page 15 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Missouri
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
314
417
573
636
660
816
1,066,456
620,901
670,430
451,216
242,885
906,828
41,134
19,108
14,997
20,496
4,923
26,594
12,075
8,089
4,326
7,476
1,299
7,014
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
406
763,807
40,217
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
308
402
531
288,881
1,177,278
87
11,732
63,172
8
2,420
14,728
3
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
702
775
1,291,645
578,142
98,577
39,315
26,871
8,773
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
603
1,177,469
66,894
18,495
Montana
7,670
Nebraska
Nevada
New Hampshire
Federal Trade Commission
Page 16 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
New Jersey
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
201
551
609
732
848
856
862
908
973
1,206,350
49,748
1,253,940
1,484,746
49,189
775,432
89,105
984,488
1,223,424
83,808
1,862
85,522
108,420
1,200
54,051
2,504
70,212
78,000
25,029
678
30,604
33,400
531
19,595
860
25,265
24,586
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
505
575
1,164,398
219,899
66,494
12,014
14,773
3,060
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
212
315
347
516
518
585
607
631
646
716
718
845
914
917
929
721,830
1,083,460
509,683
1,290,225
1,102,288
857,934
606,978
1,115,682
579,559
1,079,756
1,648,319
943,947
856,982
1,251,513
460
82,293
52,409
20,977
70,066
62,439
50,039
34,336
58,220
17,385
57,319
111,884
55,486
59,124
35,262
28
32,744
14,976
7,251
18,914
20,523
15,707
10,818
16,157
4,764
16,923
35,030
16,260
26,166
8,814
16
New Mexico
New York
Federal Trade Commission
Page 17 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
North Carolina
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
252
336
704
828
910
919
980
984
663,441
1,199,320
1,491,820
920,609
939,687
1,380,127
62,388
641
24,459
53,950
72,767
42,109
32,425
69,672
1,439
4
7,850
17,682
19,460
12,664
9,474
19,858
546
3
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
701
500,921
14,501
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
216
234
330
419
440
513
567
614
740
937
682,099
11,906
1,587,398
1,232,768
984,537
1,187,042
52,427
1,080,666
947,596
1,060,114
47,743
1,451
107,067
55,904
68,630
85,116
1,393
75,077
43,229
62,092
16,178
1,083
34,063
15,560
25,485
25,773
367
19,810
11,499
17,465
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
405
539
580
918
1,090,036
304
511,220
1,007,293
48,777
10
15,429
43,896
13,018
8
3,894
12,927
North Dakota
4,651
Ohio
Oklahoma
Federal Trade Commission
Page 18 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Oregon
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
458
503
541
971
148
1,607,141
1,151,117
102,557
461
119,042
72,854
8,746
453
30,639
21,133
2,349
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
215
267
412
484
570
610
717
724
814
878
1,437,234
421,726
1,123,802
419,621
1,167,858
1,684,903
1,485,703
1,232,117
986,158
192
93,446
13,256
49,603
12,226
40,958
106,524
62,018
47,064
29,949
7
27,426
4,305
18,200
3,887
12,882
33,531
19,529
13,754
9,408
2
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
401
815,228
48,122
12,340
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
803
843
864
1,012,058
1,044,328
945,085
55,138
51,232
46,763
15,924
14,100
14,436
Pennsylvania
Rhode Island
South Carolina
Federal Trade Commission
Page 19 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
South Dakota
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
605
614,564
22,364
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
423
615
731
865
901
931
977,023
1,158,256
339,439
708,850
717,404
572,954
53,274
71,690
14,812
39,942
40,278
27,739
14,481
22,101
5,142
13,405
13,828
8,761
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
210
214
254
281
325
361
409
430
432
469
512
682
713
737
806
817
830
832
903
915
936
940
956
972
979
1,087,982
1,324,443
508,779
1,452,404
287,685
397,458
381,472
1,141
236,023
314,348
1,251,266
85,516
1,064,450
162
508,770
1,404,363
330,591
740,179
890,199
337,992
349,058
368,555
360,757
1,167,345
324,141
72,944
81,570
26,116
115,119
14,518
14,762
14,965
21
7,722
16,554
100,915
3,790
65,888
2
20,768
101,085
13,252
22,831
37,328
14,653
12,630
16,626
11,299
93,548
11,378
17,193
20,821
6,385
27,391
3,185
3,173
3,364
6
1,767
6,588
22,995
981
15,418
2
5,107
25,472
2,877
5,226
9,809
3,370
3,289
4,009
2,562
22,272
2,401
5,844
Tennessee
Texas
Federal Trade Commission
Page 20 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Utah
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
385
435
801
3,340
421,951
1,443,298
565
19,901
84,380
344
4,316
20,895
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
802
470,898
23,178
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
276
434
540
571
703
757
804
281,560
454,628
1,152,063
279,463
1,631,003
1,319,547
1,040,234
11,227
21,298
61,220
12,724
143,276
69,832
54,163
2,771
4,652
14,461
3,664
39,305
16,606
13,716
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
206
253
360
425
509
1,022,862
763,157
1,427,011
887,118
952,329
83,777
59,248
93,160
62,041
42,802
24,843
16,512
24,782
18,865
10,290
Vermont
6,744
Virginia
Washington
Federal Trade Commission
Page 21 of 22
Released December 2013
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
West Virginia
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
304
681
1,173,611
1,318
57,586
35
14,938
28
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
FY 2013
Complaints
262
414
534
608
715
920
746,970
682,277
29
847,058
778,662
937,899
32,037
22,225
7
24,525
15,546
23,065
Area Code
Active Registrations as of
Sept. 30, 2013
FY 2009 through FY 2013
Complaints
307
440,679
26,866
Wisconsin
8,584
6,314
3
5,795
4,449
5,804
Wyoming
Federal Trade Commission
Page 22 of 22
FY 2013
Complaints
6,499
Released December 2013
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