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Text
National
Do Not Call
Registry
Data Book
FY 2016
October 1, 2015 – September 30, 2016
Federal Trade Commission
December 2016
TABLE OF CONTENTS
Report Subject
Page No.
Introduction.................................................................................................................................................. 3
Registrations and Complaints
Active Registration and Complaint Figures by Fiscal Year ............................................................................ 4
Fiscal Year 2016 Complaint Figures by Month and Complaint Type ............................................................. 5
Fiscal Year 2016 Registration and Complaint Figures by State Population................................................... 6
State Rankings for National Do Not Call Registry Registrations by State Population .................................... 7
Entities Accessing the Registry
Entities Accessing the Registry by Fiscal Year.............................................................................................. 8
Appendix:
Registration and Complaint Figures by Consumer State and Area Code ...................................................... 9
Federal Trade Commission
Page 1 of 24
Fiscal Year 2016
Federal Trade Commission
Page 2 of 24
Fiscal Year 2016
INTRODUCTION
The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to
register their preference not to receive most telemarketing sales calls.
The Registry has continued to grow since its inception in the summer of 2003. As of September 30,
2016, there were 226 million active registrations.1 Consumers can register their phone number(s) on
the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they
wish to register or using the do-not-call website (https://www.donotcall.gov). The do-not-call rules
require telemarketers and sellers to remove the numbers on the Registry from their call lists at least
every 31 days. Telemarketers can access the Registry through a website
(https://telemarketing.donotcall.gov) dedicated to that purpose.
Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to
the Federal Trade Commission (FTC) via either the toll-free number or the website. Law
enforcement officials can then review these complaints, as well as consumer registration information
and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure
Internet website maintained by the FTC. For more information about CSN, please visit
www.FTC.gov/sentinel. Law enforcement personnel may join CSN at
https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book contains statistical data regarding the registrations on
the Registry, the subscriptions of entities (e.g., telemarketers and sellers) accessing phone numbers
on the Registry, and the complaints consumers submit to the FTC about companies allegedly
violating the do-not-call rules.
The National Do Not Call Registry Data Book for Fiscal Year 2016 is based on unverified complaints
reported by consumers. This report is not based on a consumer survey.
1 For the purposes of this report, “active registrations” are those registrations consumers have placed on the Registry and have not been
subsequently deleted by the consumer or removed by the FTC because the number was disconnected and reassigned. If a telemarketer
downloaded the Registry on the reported day, this is the number of registrations that would have appeared.
Federal Trade Commission
Page 3 of 24
Fiscal Year 2016
National Do Not Call Registry
Active Registration and Complaint Figures1
No. of Active
Registrations
Millions
Complaints
Received Each FY
Fiscal Year
Active Registration and Complaint Figures1
June 27, 2003 through September 30, 2016
Fiscal Year
No. of Active
Registrations
Increase in Active
Registrations
No. of Cumulative
Complaints
Complaints
Received Each
Fiscal Year
2003
50,267,097
50,267,097
0
0
2004
61,741,124
11,474,027
579,838
579,838
2005
103,193,927
41,452,803
1,249,312
669,474
2006
126,981,844
23,787,917
2,399,130
1,149,818
2007
145,756,274
18,774,430
3,696,995
1,297,865
2008
166,582,471
20,826,197
5,464,793
1,767,798
2009
183,505,798
16,923,327
7,273,144
1,808,351
2010
192,917,741
9,411,943
8,906,957
1,633,813
2011
200,520,793
7,603,052
11,180,473
2,273,516
2012
207,938,719
7,417,926
15,021,029
3,840,556
2013
213,400,640
5,461,921
18,769,675
3,748,646
2014
217,855,659
4,455,019
22,010,761
3,241,086
2015
222,841,484
4,985,825
25,589,481
3,578,711
2016
226,001,288
3,159,804
30,929,715
5,340,234
1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National
Do Not Call Registry complaints submitted to the FTC as of September 30, 2016.
Federal Trade Commission
Page 4 of 24
Fiscal Year 2016
Fiscal Year 2016
National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
700
650
No. of Complaints (in Thousands)
600
550
500
450
400
350
300
250
200
150
100
Total Complaints
Recorded Message
Requested Entity to Stop Calling
50
0
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
Complaint Figures by Month and Complaint Type1
Oct-15
Nov-15
Dec-15
Jan-16
Feb-16
Mar-16
Apr-16
May-16
Jun-16
Jul-16
Aug-16
Sep-16
Total Complaints
312,017 279,305 292,337 374,507 439,500 486,410 464,708
511,017 514,725 484,584 623,464 557,660
Recorded Message
188,748 167,258 176,533 234,641 276,042 311,415 295,422
325,943 329,598 313,153 416,914 365,947
Requested Entity to Stop Calling
150,850 134,029 142,103 179,694 205,620 224,006 214,170
219,664 211,094 207,262 265,676 234,867
1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to either or both of two
questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?” Consumers may also file a complaint
without responding affirmatively to these questions. On September 1, 2009, the National Registry began accepting all complaints regarding calls
using a recorded message, regardless of the registration status of the called number.
Federal Trade Commission
Page 5 of 24
Fiscal Year 2016
Fiscal Year 2016
National Do Not Call Registry Registration
and Complaint Figures by State Population
FY 2016 Complaints
Active Registrations
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Active
Registrations1
3,331,985
362,861
4,520,322
1,989,596
25,548,739
4,385,799
3,121,356
734,565
605,725
14,389,449
6,972,018
770,366
1,146,623
9,829,741
4,025,068
2,450,893
2,323,522
3,279,331
2,766,185
1,066,511
4,593,602
5,704,559
7,809,488
4,255,335
1,601,601
3,981,945
779,301
1,468,110
1,922,818
1,200,259
7,168,934
1,529,042
13,822,538
6,706,628
514,180
8,941,915
2,625,837
2,925,076
10,065,116
799,932
3,004,831
623,572
4,597,744
15,201,691
1,891,575
488,688
6,071,736
5,095,928
1,218,362
4,542,861
450,251
Active
Registrations per
100,000 Population2
68,574
49,139
66,202
66,805
65,267
80,376
86,924
77,655
90,107
70,984
68,254
53,811
69,285
76,437
60,805
78,456
79,801
74,108
59,224
80,229
76,478
83,959
78,704
77,516
53,523
65,453
75,444
77,424
66,514
90,204
80,028
73,332
69,826
66,780
67,930
76,996
67,134
72,601
78,618
75,730
61,371
72,638
69,660
55,341
63,138
78,060
72,429
71,069
66,067
78,714
76,821
FY 2016
Complaints3
66,710
2,006
132,984
43,510
739,978
103,087
77,087
19,688
18,628
383,017
168,268
12,814
26,673
272,073
64,495
37,275
41,781
52,390
42,494
15,796
126,736
136,761
179,649
78,217
24,867
56,767
15,141
30,248
49,986
24,739
204,456
32,146
362,390
138,479
5,134
199,203
46,769
70,294
205,880
20,194
67,568
9,288
105,301
382,252
40,989
10,390
181,516
109,435
19,836
67,237
8,535
FY 2016
Complaints per
100,000 Population2
1,373
272
1,948
1,461
1,890
1,889
2,147
2,081
2,771
1,889
1,647
895
1,612
2,116
974
1,193
1,435
1,184
910
1,188
2,110
2,013
1,811
1,425
831
933
1,466
1,595
1,729
1,859
2,282
1,542
1,831
1,379
678
1,715
1,196
1,745
1,608
1,912
1,380
1,082
1,595
1,392
1,368
1,660
2,165
1,526
1,076
1,165
1,456
1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2016.
2 Population estimates are based on the 2015 U.S. Census population estimates (Table NST-EST2015-01 – Annual Estimates of the Population for the United
States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2015).
3 “FY 2016 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2016.
Federal Trade Commission
Page 6 of 24
Fiscal Year 2016
State Rankings for National Do Not Call Registry
Registrations by State Population
WA
ND
MT
OR
SD
ID
WY
UT
KS
CA
AZ
MI
IL
CO
RI
CT
WV
VA
TN
MS
TX
MA
PA
KY
AR
NM
NY
OH
IN
MO
OK
HI
ME
WI
IA
NE
NV
VT NH
MN
AL
NJ
NC
GA
DE
DC3
MD
SC
LA
FL
AK
Rank1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Consumer State
New Hampshire
Connecticut
Massachusetts
Colorado
Maine
New Jersey
Kansas
Wisconsin
Michigan
Pennsylvania
Iowa
Vermont
Delaware
Minnesota
Nebraska
Ohio
Wyoming
Maryland
Illinois
Rhode Island
Montana
Kentucky
New Mexico
South Dakota
Oregon
Active
Registrations
1,200,259
3,121,356
5,704,559
4,385,799
1,066,511
7,168,934
2,323,522
4,542,861
7,809,488
10,065,116
2,450,893
488,688
734,565
4,255,335
1,468,110
8,941,915
450,251
4,593,602
9,829,741
799,932
779,301
3,279,331
1,529,042
623,572
2,925,076
Active Registrations per
100,000 Population 2
90,204
86,924
83,959
80,376
80,229
80,028
79,801
78,714
78,704
78,618
78,456
78,060
77,655
77,516
77,424
76,996
76,821
76,478
76,437
75,730
75,444
74,108
73,332
72,638
72,601
Rank1
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
Consumer State
Virginia
Washington
Florida
New York
Tennessee
Idaho
Alabama
Georgia
North Dakota
Oklahoma
Arkansas
North Carolina
Nevada
Arizona
West Virginia
Missouri
California
Utah
South Carolina
Indiana
Louisiana
Texas
Hawaii
Mississippi
Alaska
Active
Registrations
6,071,736
5,095,928
14,389,449
13,822,538
4,597,744
1,146,623
3,331,985
6,972,018
514,180
2,625,837
1,989,596
6,706,628
1,922,818
4,520,322
1,218,362
3,981,945
25,548,739
1,891,575
3,004,831
4,025,068
2,766,185
15,201,691
770,366
1,601,601
362,861
Active Registrations per
100,000 Population 2
72,429
71,069
70,984
69,826
69,660
69,285
68,574
68,254
67,930
67,134
66,805
66,780
66,514
66,202
66,067
65,453
65,267
63,138
61,371
60,805
59,224
55,341
53,811
53,523
49,139
1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone numbers registered
on the National Do Not Call Registry as of September 30, 2016.
2 Population estimates are based on the 2015 U.S. Census population estimates (Table NST-EST2015-01 – Annual Estimates of the Population
for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2015).
3 Numbers for the District of Columbia are as follows: Active Registrations = 605,725; and Active Registrations per 100,000 Population = 90,107.
Federal Trade Commission
Page 7 of 24
Fiscal Year 2016
National Do Not Call Registry
Entities Accessing the Registry
by Fiscal Year1
50
No. of Entities Accessing the Registry (in Thousands)
Entities Who Paid
5 or Fewer Area Codes
40
Exempt Entities
30
20
10
0
2012
2013
2014
2015
2016
Fiscal Year
FY 2012
FY 2013
FY 2014
FY 2015
FY 2016
Entities Who Paid
2,949
2,877
2,582
2,502
2,353
5 or Fewer Area Codes
25,389
24,182
23,049
20,075
17,634
631
598
585
521
503
Exempt Entities
1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry. “5 or Fewer Area Codes” includes those
entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt Entities” include
organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce
charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt Entities” also include those who are engaged solely
in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call
and who do not access the National Registry for any other purpose.
Federal Trade Commission
Page 8 of 24
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
205
251
256
334
938
1,098,026
482,982
1,074,834
675,813
330
121,525
35,831
94,261
51,762
86
21,327
9,351
21,785
13,372
19
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
907
362,861
9,453
1,495
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
480
520
602
623
928
1,327,768
903,023
1,036,208
606,185
647,138
169,035
114,320
102,276
85,443
60,009
40,556
28,046
26,725
17,415
15,902
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
479
501
870
581,140
724,475
683,981
49,472
66,454
41,488
13,258
18,794
11,240
Alaska
Arizona
Arkansas
Federal Trade Commission
Page 9 of 24
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
California
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
209
213
310
323
408
415
424
442
510
530
559
562
619
626
628
650
657
661
669
707
714
747
760
805
818
831
858
909
916
925
949
951
899,070
236,412
1,594,890
742,539
1,214,024
1,128,350
41,395
2,512
1,131,092
966,408
777,765
815,435
1,143,045
871,180
154
791,405
4,548
739,940
1,397
1,053,035
1,436,757
2,669
1,319,109
1,145,668
1,320,397
457,581
606,220
1,020,672
1,357,341
869,022
918,162
940,545
77,106
24,530
203,752
73,251
131,146
133,933
5,940
306
126,724
86,376
56,864
93,095
97,807
95,564
109
113,481
1,360
78,805
191
102,228
187,776
484
119,032
131,377
182,316
41,608
65,348
112,991
126,448
100,365
105,177
98,005
18,774
7,621
57,303
22,448
35,325
38,842
1,847
203
36,258
21,285
16,637
23,750
27,778
25,942
100
30,978
618
19,268
84
23,991
45,610
202
29,023
32,585
56,567
12,040
16,913
28,734
33,092
24,237
30,150
22,233
Federal Trade Commission
Page 10 of 24
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Colorado
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
303
719
720
970
1,905,414
832,791
694,340
953,254
228,691
67,646
43,342
70,257
52,093
15,268
13,504
19,974
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
203
475
860
959
1,594,526
2,527
1,524,100
203
157,046
196
141,414
32
39,652
90
38,528
23
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
302
734,565
75,499
19,559
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
202
605,725
60,180
20,201
Connecticut
Delaware
District of Columbia
Federal Trade Commission
Page 11 of 24
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Florida
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954
743,753
1,201,393
658,162
1,034,439
597,429
1,273,063
1,144,092
1,030,785
38,322
446,298
390,395
1,073,638
1,032,498
494,658
1,087,094
774,925
1,368,505
73,779
101,567
70,298
108,565
57,301
117,972
97,915
99,091
3,540
36,119
48,966
99,656
73,267
35,851
91,419
77,966
112,580
19,894
27,384
18,627
31,243
16,477
34,533
28,552
27,144
1,212
10,031
14,382
29,001
24,006
10,404
27,099
22,053
30,996
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
229
404
470
478
678
706
762
770
405,822
1,270,957
15,833
407,863
1,089,114
1,252,659
3,983
1,932,233
23,348
104,394
1,575
32,843
78,828
93,926
445
213,104
Georgia
912
Federal Trade Commission
593,554
32,513
Page 12 of 24
6,301
36,568
796
8,015
26,377
26,789
234
53,684
9,299
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Hawaii
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
808
770,366
43,031
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
208
1,146,623
97,479
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
217
224
309
312
331
618
630
708
773
779
815
847
907,398
173,854
743,042
510,613
12,128
920,737
1,396,660
1,034,050
1,206,937
13,828
1,288,845
1,618,175
81,035
13,030
70,420
57,670
1,440
79,255
168,488
129,154
120,703
907
125,319
218,386
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
219
260
317
574
765
812
930
534,922
449,375
1,076,027
420,570
661,203
882,887
84
39,476
19,254
45,458
17,399
25,429
35,753
35
FY 2016
Complaints
11,992
Idaho
FY 2016
Complaints
26,449
Illinois
872
3,474
384
FY 2016
Complaints
20,993
4,285
18,411
15,518
390
21,197
43,476
38,625
30,365
261
31,139
52,820
169
Indiana
Federal Trade Commission
Page 13 of 24
FY 2016
Complaints
13,401
6,376
16,076
6,966
8,877
12,612
26
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Iowa
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
319
515
563
641
712
614,707
664,549
393,642
363,833
414,162
42,612
46,767
23,059
15,031
19,629
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
316
620
785
913
482,117
473,676
655,188
712,541
40,099
19,319
34,566
57,559
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
270
364
502
606
859
911,504
25
1,002,677
538,161
826,964
51,882
6
73,585
21,005
57,933
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
225
318
337
504
985
501,528
633,420
553,288
638,009
439,940
41,312
46,671
34,206
54,438
32,498
FY 2016
Complaints
10,181
12,035
6,405
3,556
5,379
Kansas
FY 2016
Complaints
9,338
4,609
9,333
18,844
Kentucky
FY 2016
Complaints
11,296
5
19,758
5,423
16,536
Louisiana
Federal Trade Commission
Page 14 of 24
FY 2016
Complaints
7,345
10,077
6,519
12,747
6,137
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Maine
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
207
1,066,511
62,718
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
240
301
410
443
667
526,754
1,596,553
1,672,501
797,051
743
31,582
209,241
190,153
39,378
193
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
339
351
413
508
617
774
781
857
978
45,912
2,361
641,079
1,588,759
1,181,370
231,574
909,184
70,959
1,033,361
2,779
203
57,321
137,264
99,082
9,289
78,821
5,198
88,342
FY 2016
Complaints
15,715
Maryland
FY 2016
Complaints
11,014
52,450
49,010
15,290
150
Massachusetts
Federal Trade Commission
Page 15 of 24
FY 2016
Complaints
997
118
16,642
38,136
33,386
3,635
20,759
2,055
23,285
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Michigan
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
231
248
269
313
517
586
616
734
810
906
947
989
535,309
1,259,403
595,864
709,326
680,286
735,446
759,264
930,280
628,252
237,608
1,001
737,449
37,610
133,361
48,009
54,853
51,543
67,295
69,767
82,648
48,942
14,469
196
45,163
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
218
320
507
612
651
763
952
605,884
401,139
616,709
832,578
784,856
526,425
487,744
32,210
20,764
33,915
53,352
58,264
44,671
40,629
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
228
601
662
769
251,681
788,496
551,848
9,576
16,824
48,455
26,864
618
FY 2016
Complaints
9,846
35,141
12,946
15,781
15,783
18,051
18,397
25,134
14,216
4,102
46
13,365
Minnesota
FY 2016
Complaints
8,274
5,261
9,745
18,266
15,685
11,595
10,687
Mississippi
Federal Trade Commission
Page 16 of 24
FY 2016
Complaints
4,024
11,955
7,502
282
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Missouri
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
314
417
573
636
660
816
1,059,803
633,589
679,525
449,955
252,160
906,913
68,452
33,687
25,279
30,804
7,810
47,155
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
406
779,301
52,746
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
308
402
531
289,015
1,178,800
295
14,293
87,549
83
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
702
725
775
1,325,595
843
596,380
136,094
216
56,892
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
603
1,200,259
94,639
FY 2016
Complaints
17,745
8,833
6,905
7,001
2,180
14,374
Montana
FY 2016
Complaints
15,073
Nebraska
FY 2016
Complaints
3,743
26,670
31
Nevada
FY 2016
Complaints
32,391
167
15,986
New Hampshire
Federal Trade Commission
Page 17 of 24
FY 2016
Complaints
24,518
Fiscal Year 2016
New Jersey
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
201
551
609
732
848
856
862
908
973
1,218,195
53,494
1,260,713
1,492,453
53,124
767,480
98,195
1,000,587
1,224,693
138,468
3,566
137,987
170,065
3,014
86,217
5,723
115,268
125,881
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
505
575
1,118,212
410,830
88,730
24,945
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
212
315
347
516
518
585
607
631
646
716
718
845
914
917
929
934
706,128
1,095,980
557,414
1,312,031
1,116,311
885,777
618,255
1,138,341
596,955
1,081,040
1,559,362
959,398
862,379
1,312,230
20,926
11
116,972
94,303
37,893
131,751
104,322
89,066
56,994
111,128
36,070
95,146
159,751
96,735
101,334
84,334
637
4
FY 2016
Complaints
35,799
1,318
33,248
45,856
1,215
22,856
2,430
30,398
34,310
New Mexico
FY 2016
Complaints
23,433
7,917
New York
Federal Trade Commission
Page 18 of 24
FY 2016
Complaints
24,379
26,040
13,222
41,581
25,618
25,579
13,570
32,884
14,953
23,999
38,575
28,441
25,372
37,633
345
4
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
North Carolina
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
252
336
704
743
828
910
919
980
984
659,568
1,220,218
1,490,890
15
936,582
934,307
1,387,789
74,741
2,518
40,060
83,986
118,413
8
71,117
57,444
116,016
4,148
135
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
701
514,180
20,636
5,226
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
216
220
234
330
380
419
440
513
567
614
740
937
682,934
74
17,480
1,605,862
8
1,238,543
1,000,524
1,195,735
62,387
1,093,236
965,071
1,080,061
68,405
25
3,235
152,959
8
90,908
100,606
121,833
2,706
104,578
60,183
89,238
11,359
20,795
31,561
8
18,955
18,299
32,797
1,584
89
North Dakota
Ohio
Federal Trade Commission
Page 19 of 24
16,390
19
851
35,324
8
25,516
25,420
31,364
974
27,035
16,285
23,519
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Oklahoma
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
405
539
580
918
1,081,919
649
518,469
1,024,800
73,669
112
25,500
68,831
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
458
503
541
971
584
1,630,689
1,174,900
118,903
940
166,899
105,867
13,527
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
215
267
272
412
484
570
610
717
724
814
878
1,409,806
445,003
133
1,119,654
442,215
1,198,093
1,662,442
1,513,268
1,258,089
1,016,111
302
143,058
25,580
26
81,726
23,465
80,187
166,740
101,046
80,362
61,461
95
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
401
799,932
75,981
FY 2016
Complaints
19,678
51
7,668
19,357
Oregon
FY 2016
Complaints
38
39,834
26,729
1,996
Pennsylvania
FY 2016
Complaints
35,028
9,146
13
22,024
7,815
23,537
41,682
27,309
21,629
18,181
69
Rhode Island
Federal Trade Commission
Page 20 of 24
FY 2016
Complaints
20,533
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
South Carolina
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
803
843
854
864
1,013,828
1,051,408
68
939,527
79,364
75,570
35
74,381
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
605
623,572
33,760
8,971
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
423
615
629
731
865
901
931
1,007,061
1,194,658
166
350,229
726,323
723,161
596,146
81,562
108,086
54
24,050
65,782
68,131
44,021
FY 2016
Complaints
21,949
22,966
35
20,016
South Dakota
Tennessee
Federal Trade Commission
Page 21 of 24
22,793
28,310
47
5,468
18,763
17,494
12,213
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Texas
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
210
214
254
281
325
346
361
409
430
432
469
512
682
713
737
806
817
830
832
903
915
936
940
956
972
979
1,093,569
1,328,798
507,385
1,407,653
290,213
1,587
399,255
383,685
1,519
237,504
343,464
1,262,519
96,708
1,056,332
1,431
514,588
1,389,500
334,879
779,008
901,633
320,417
359,077
372,238
355,819
1,134,217
328,693
103,686
125,310
37,943
145,524
22,639
185
24,185
23,478
73
12,859
27,357
148,779
6,832
91,439
245
33,867
147,658
19,437
44,811
61,434
24,890
19,896
24,428
16,084
122,754
18,594
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
385
435
801
13,519
427,803
1,450,253
1,798
28,717
114,987
FY 2016
Complaints
30,186
40,109
9,782
36,861
5,738
162
8,073
6,318
31
3,989
8,571
44,855
2,598
27,760
167
9,485
40,953
5,657
19,117
15,943
8,369
5,730
7,129
5,435
31,041
6,080
Utah
Federal Trade Commission
Page 22 of 24
FY 2016
Complaints
548
7,810
31,525
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Vermont
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
802
488,688
35,262
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
276
434
540
571
703
757
804
283,449
448,804
1,153,990
296,665
1,588,647
1,279,295
1,020,886
17,688
31,622
92,956
23,432
230,192
101,247
83,697
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
206
253
360
425
509
1,033,083
753,502
1,440,950
903,904
964,489
116,846
75,889
134,248
92,095
63,195
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
304
681
1,214,253
4,109
82,100
212
FY 2016
Complaints
10,251
Virginia
FY 2016
Complaints
5,671
10,638
27,986
8,445
69,610
31,483
27,035
Washington
FY 2016
Complaints
24,645
14,878
29,490
20,592
16,771
West Virginia
Federal Trade Commission
Page 23 of 24
FY 2016
Complaints
19,336
114
Fiscal Year 2016
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Wisconsin
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
262
414
534
608
715
920
840,824
765,646
67
984,617
891,316
1,060,391
53,180
39,374
26
46,467
30,219
41,947
Area Code
Active Registrations as of
Sept. 30, 2016
FY 2012 through FY 2016
Complaints
FY 2016
Complaints
307
450,251
35,683
8,561
15,084
12,171
9
15,434
9,731
14,171
Wyoming
Federal Trade Commission
Page 24 of 24
Fiscal Year 2016
1-888-382-1222
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