CONSUMER (2024)

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CONSUMER

SENTINEL

NETWORK

Data Book

2024

March 2025

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

T

abl

eofCont

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ect

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heSent

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nel

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aBook

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on.

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ns

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heNumber

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Vi

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ual

Snaps

hot.

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.5

Nat

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.6

Repor

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Fr

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10

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12

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13

I

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.14

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.15

I

dent

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16

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.17

T

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.18

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.19

St

at

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oc

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.20

St

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.21

I

ndi

v

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dual

St

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es

Fi

f

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s

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r

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tofCol

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DC)

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andPuer

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oRi

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.2273

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FEDERALT

RADECOMMI

SSI

ON·f

t

c

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gov

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dat

a

3

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_________________________________________________________________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

4

CONSUMER

SENTI

NEL

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FEDERALT

RADECOMMI

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ON·f

t

c

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gov

/

dat

a

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

NumberofFr

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2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

Year

Year

#ofRepor

t

s

Year

#ofRepor

t

s

2001

325,

519

2013

2,

134,

565

2002

551,

622

2014

2,

620,

931

2003

713,

657

2015

3,

080,

378

2004

860,

383

2016

3,

060,

824

2005

909,

314

2017

2,

926,

167

2006

906,

129

2018

3,

161,

213

2007

1,

070,

447

2019

3,

485,

938

2008

1,

261,

124

2020

5,

165,

295

2009

1,

428,

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2021

6,

136,

404

2010

1,

470,

306

2022

5,

317,

751

2011

1,

898,

543

2023

5,

548,

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2012

2,

115,

079

2024

6,

471,

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___________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

6

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Repor

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on

218,

736

3.

38%

7

Aut

oRel

at

ed

197,

015

3.

04%

8

I

nt

er

netSer

v

i

c

es

151,

412

2.

34%

9

Bus

i

nes

sandJ

obOppor

t

uni

t

i

es

130,

075

2.

01%

10 Cr

edi

tCar

ds

126,

368

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95%

11 I

nv

es

t

mentRel

at

ed

118,

960

1.

84%

12 Heal

t

hCar

e

115,

473

1.

78%

13 Pr

i

v

ac

y

,Dat

aSec

ur

i

t

y

,andCy

berT

hr

eat

s

111,

024

1.

72%

14 Pr

i

z

es

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t

akesandL

ot

t

er

i

es

97,

350

1.

50%

15 T

el

ephoneandMobi

l

eSer

v

i

c

es

92,

520

1.

43%

16 HomeI

mpr

ov

ement

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r

,andSol

ar

81,

925

1.

27%

17 T

r

av

el

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at

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i

mes

har

ePl

ans

58,

347

0.

90%

18 Mor

t

g

ag

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ec

l

os

ur

eRel

i

efandDebtManag

ement

34,

159

0.

53%

19 T

el

ev

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s

i

onandEl

ec

t

r

oni

cMedi

a

33,

360

0.

52%

20 Adv

anc

ePay

ment

sf

orCr

edi

tSer

v

i

c

es

27,

557

0.

43%

21 Educ

at

i

on

25,

813

0.

40%

22 Comput

erEqui

pmentandSof

t

war

e

24,

311

0.

38%

23 For

ei

g

nMoneyOf

f

er

sandFakeChec

kSc

ams

18,

663

0.

29%

24 Char

i

t

abl

eSol

i

c

i

t

at

i

ons

11,

019

0.

17%

25 Mag

az

i

nesandBooks

5,

435

0.

08%

26 T

axPr

epar

er

s

5,

317

0.

08%

27 Of

f

i

c

eSuppl

i

esandSer

v

i

c

es

3,

525

0.

05%

28 Gr

ant

s

2,

229

0.

03%

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al

Ser

v

i

c

es

1,

233

0.

02%

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e

r

c

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n

t

a_

ge

s

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)

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f

t

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_

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__

_

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_

_

_

_

_

_

_

__

_

_

___________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

7

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Repor

tT

y

pe

2,

600,

678(

40.

2%)

Fr

aud

I

dent

i

t

yT

hef

t

1,

135,

291(

17.

5%)

2,

759,

963(

42.

6%)

Ot

her

T

op10Fr

audCat

egor

i

es

Rank Cat

eg

or

y

#ofRepor

t

s

%Repor

t

i

ng$

T

ot

al

$L

os

s

L

os

s

Medi

an$

L

os

s

1

I

mpos

t

erSc

ams

845,

806

22%

$2,

952M

$800

2

Onl

i

neShoppi

ngandNeg

at

i

v

eRev

i

ews

383,

441

76%

$432M

$130

3

Bus

i

nes

sandJ

obOppor

t

uni

t

i

es

126,

217

36%

$751M

$2,

250

4

I

nv

es

t

mentRel

at

ed

118,

960

79%

$5,

697M

$9,

196

5

6

I

nt

er

netSer

v

i

c

es

Pr

i

z

es

,Sweeps

t

akesandL

ot

t

er

i

es

118,

261

28%

$164M

$300

97,

350

22%

$351M

$1,

000

7

T

el

ephoneandMobi

l

eSer

v

i

c

es

8

Heal

t

hCar

e

92,

520

78,

763

39%

51%

$56M

$80M

$240

$283

9

T

r

av

el

,Vac

at

i

onsandT

i

mes

har

ePl

ans

58,

347

67%

$274M

$922

10

Mor

t

g

ag

eFor

ec

l

os

ur

eRel

i

efandDebtManag

ement

34,

159

21%

$82M

$1,

500

I

dent

i

t

yT

hef

tT

y

pes

Rank T

hef

tT

y

pe

1 Cr

edi

tCar

d

2 Ot

herI

dent

i

t

yT

hef

t

3 L

oanorL

eas

e

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c

ount

5 Empl

oy

mentorT

ax

Rel

at

ed

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i

l

i

t

i

es

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er

nmentDoc

ument

sorBenef

i

t

s

#ofRepor

t

s

449,

032

358,

993

176,

400

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608

87,

470

82,

626

70,

332

T

op10Ot

herCat

egor

i

es

Rank Cat

eg

or

y

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edi

tBur

eausandI

nf

or

mat

i

onFur

ni

s

her

s

#ofRepor

t

s

1,

353,

175

2

3

BanksandL

ender

s

DebtCol

l

ec

t

i

on

351,

543

4

Aut

oRel

at

ed

5

Cr

edi

tCar

ds

197,

015

126,

368

6

HomeI

mpr

ov

ement

,Repai

r

,andSol

ar

81,

925

7

8

T

el

ev

i

s

i

onandEl

ec

t

r

oni

cMedi

a

Educ

at

i

on

33,

360

9

Comput

erEqui

pmentandSof

t

war

e

10

Pr

i

v

ac

y

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aSec

ur

i

t

y

,andCy

berT

hr

eat

s

24,

311

21,

601

218,

736

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813

Cer

t

ai

nc

at

egor

i

esar

ec

ompr

i

s

edofs

ubc

at

egor

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est

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al

l

i

nbot

hFr

audandOt

herr

epor

tt

y

pes

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xB3.

T

heFr

audr

ank

i

ngsex

c

l

udes

ubc

at

egor

i

est

hatar

enotf

r

aud,

a

n

d

t

h

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t

h

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r

a

n

k

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g

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l

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_

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_

_

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_

_

_

_

_

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_

_s

_

_

_

_

_

_

_

_

_

_

__

_

_

_

_

_

_

_

_

_

_

_

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__

_

_

_

_

_

_______________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

8

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

NumberofRepor

t

sbyT

y

pe

3,

000K

2,

500K

#ofRepor

t

s

2,

000K

1,

500K

1,

000K

500K

0K

2002

2004

2006

2008

NumberofRepor

t

sbyT

y

pe

2010

2012

2014

2016

2018

2020

2022

2024

NumberofRepor

t

sbyT

y

pe

Year

Fr

aud

I

dent

i

t

yT

hef

t

Ot

her

Year

Fr

aud

I

dent

i

t

yT

hef

t

Ot

her

2001

137,

306

86,

250

101,

963

2013

1,

159,

115

290,

098

685,

352

2002

242,

783

161,

977

146,

862

2014

1,

526,

365

332,

545

762,

021

2003

331,

366

215,

240

167,

051

2015

1,

165,

393

490,

085

1,

429,

676

2004

410,

298

246,

909

203,

176

2016

1,

228,

865

398,

356

1,

435,

874

2005

437,

585

255,

687

216,

042

2017

1,

310,

003

370,

915

1,

247,

309

2006

423,

672

246,

214

236,

243

2018

1,

523,

295

444,

338

1,

203,

425

2007

505,

563

259,

314

305,

570

2019

1,

897,

238

649,

390

980,

572

2008

620,

832

314,

587

325,

705

2020

2,

467,

103

1,

388,

532

1,

361,

628

2009

708,

781

278,

360

441,

836

2021

3,

041,

971

1,

434,

477

1,

686,

786

2010

820,

072

251,

074

399,

160

2022

2,

572,

424

1,

107,

004

1,

661,

691

2011

1,

041,

517

279,

191

577,

835

2023

2,

621,

649

1,

036,

855

1,

914,

555

2012

1,

112,

693

369,

958

632,

428

2024

2,

600,

678

1,

135,

291

2,

759,

963

h

e

r

e

p

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r

t

e

d

f

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g

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r

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l

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n

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l

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o

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t

r

y

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mp

l

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n

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s

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_

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_

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_

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_

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__

_

_

_

_

_

_

_

__

_

_

_

_

_

_

__

_

_

_

_

___________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

9

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Fr

audRepor

t

sbyAmountLos

t

2,

600,

678

987,

520 (

38%)

NumberofFr

audRepor

t

s

#ofRepor

t

swi

t

h$L

os

s

$12,

537,

194,

708

$497

T

ot

al

$L

os

s

Medi

an$L

os

s

Repor

t

edFr

audLos

s

esi

n$1-$10,

000+Range

AmountL

os

t

#ofRepor

t

s

$1-$1,

000

624,

110

$1,

001-$2,

000

97,

799

$2,

001-$3,

000

42,

845

$3,

001-$4,

000

25,

466

$4,

001-$5,

000

22,

667

$5,

001-$6,

000

12,

607

$6,

001-$7,

000

9,

348

$7,

001-$8,

000

8,

770

$8,

001-$9,

000

6,

372

$9,

001-$10,

000

12,

828

Mor

et

han$10,

000

124,

708

Repor

t

edFr

audLos

s

esi

n$1-$1,

000Range

AmountLos

t

$1-$100

243,

174

$101-$200

114,

336

$201-$300

67,

064

$301-$400

44,

982

$401-$500

46,

752

$501-$600

26,

702

$601-$700

19,

271

$701-$800

19,

664

$801-$900

14,

019

$901$1,

000

28,

146

h

e

a

mo

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1

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n

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9

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9

9

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.

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_

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_

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_

_

_

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__

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_

_

_

_

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_

_

_

_

_

_

_

_s

_

_

_

_

_

_

_

_

_

_

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_

_

_

_

_

_

_

_

_

_

_________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

10

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Fr

audRepor

t

sbyPay

mentMet

hod

2,

600,

678

475,

905 (

18%)

NumberofFr

audRepor

t

s

#ofRepor

t

swi

t

hPay

mentMet

hod

Cr

edi

tCar

ds

108,

881

Pay

mentApporSer

v

i

c

e

90,

571

Debi

tCar

d

76,

285

BankT

r

ans

f

eror

Pay

ment

47,

336

Cr

y

pt

oc

ur

r

enc

y

46,

899

$275M

$391M

$180M

$2,

089M

$1,

417M

Gi

f

tCar

dorRel

oadCar

d

41,

120

$212M

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r

eT

r

ans

f

er

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448

$287M

Cas

h

Chec

k

13,

609

$308M

8,

098

$225M

MoneyOr

der 2,

658

$51M

0K 20K 40K 60K 80K 100K 120K

#Repor

t

s

T

ot

al

$L

os

s

h

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mo

u

n

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9

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9

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_

_

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_

_

_

_

_

_

_

_

_

_

_

_

__

_

_

_

_

_

_

_

_

_

_

_

_

_

_s

_

_

_

_

_

_

_

_

_

_

__

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_

_

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_

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_

_

_

_

_

_________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

11

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Fr

audRepor

t

sbyCont

actMet

hod

2,

600,

678

1,

509,

002(

58%)

NumberofFr

audRepor

t

s

#ofRepor

t

swi

t

hCont

ac

tMet

hod

25%

Emai

l

11%

19%

Phonec

al

l

19%

16%

T

ex

t

11%

12%

Soc

i

al

Medi

a

70%

12%

Webs

i

t

eorApps

68%

10%

Ot

her

Mai

l

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i

neAdorPopup

40%

3%

13%

3%

62%

Per

c

ent

ag

eofal

l

Fr

audRepor

t

swi

t

haCont

ac

tMet

hodi

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i

f

i

ed

Oft

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epor

t

s

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t

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l

arl

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sr

epor

t

ed

NumberofRepor

t

sandAmountLos

tbyCont

actMet

hod

Cont

ac

tMet

hod

#ofRepor

t

s

T

ot

al

$L

os

tMedi

an$L

os

t

Emai

l

371,

651

$502M

$600

Phonec

al

l

284,

659

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$1,

500

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ex

t

246,

784

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000

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i

al

Medi

a

186,

826

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858M

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t

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186,

663

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her

148,

288

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l

42,

108

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i

neAdorPopup

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023

$246M

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t

h

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FEDERALT

RADECOMMI

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t

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gov

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dat

a

12

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

Repor

t

edFr

audsandLos

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_______________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

13

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

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FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

14

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

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FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

15

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

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dent

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________________________________________________________________

FEDERALT

RADECOMMI

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ON·f

t

c

.

gov

/

dat

a

16

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

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_________________________________________________________________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

17

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

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dat

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19

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DAT

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____________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

20

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

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16

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19

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295

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290

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209

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_______________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

21

CONSUMERSENT

I

NELNET

WORK

DAT

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_______________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

74

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

_____________________________________________________________________________________________

T

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114

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9

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17

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20

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_

_

_

_

__________________________________________________________________________________________________

FEDERALT

RADECOMMI

SSI

ON·f

t

c

.

gov

/

dat

a

75

CONSUMERSENT

I

NELNET

WORK

DAT

ABOOK2024

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This text is long and has been trimmed here. Open the source document for the complete record.

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