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Text
National
Do Not Call
Registry
Data Book
FY 2015
Federal Trade Commission
November 2015
~
W
Report Subject
Page No.
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Registrations and Complaints
Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4
Fiscal Year 2015 Complaint Figures by Month and Complaint Type ................. 5
Fiscal Year 2015 Registration and Complaint Figures by State Population ............ 6
State Rankings for National Do Not Call Registry Registrations by State Population .... 7
Entities Accessing the Registry
Entities Accessing the Registty by Fiscal Year...... . . . . . . . . .................... 8
Appendix:
Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9
Federal Trade Commission
Pagel of22
Released November 2015
Federal Trade Commission
Page 2 of 22
Released November 2015
NATIONAL
DO NOT CALL
REGIS TRY
The National Do Not Call Registry (Registry) provides consumers with an easy and
efficient way to register their preference not to receive most telemarketing sales calls.
The Registry has continued to grow since its inception in the summer of 2003. As of
September 30, 2015, there were 222 million active registrations.1 Consumers can register
their phone number(s) on the Registry by either calling a toll-free number (888-382-1222)
from the telephone number(s) they wish to register or using the do-not-call website
(https://www.donotcall.gov). The do-not-call rules require telemarketers and sellers to
remove the numbers on the Registry from their call lists at least every 31
days. Telemarketers can access the Registry through a website
(https://telemarketing.donotcall.gov) dedicated to that purpose.
Consumers notify law enforcement of violations of the do-not-call rules by submitting
complaints to the Federal Trade Commission (FTC) via either the toll-free number or the
website. Law enforcement officials can then review these complaints, as well as consumer
registration information and telemarketer access information, through the Consumer
Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more
information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel
may join CSN at https://register.consumersentinel.gov.
The National Do Not Call Registry Data Book contains statistical data regarding the
registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers)
accessing phone numbers on the Registry, and the complaints consumers submit to the
FTC about companies allegedly violating the do-not-call rules.
The National Do Not Call Registry Data Book for Fiscal Year 2015 is based on unverified
complaints reported by consumers. This report is not based on a consumer survey.
IFor the pmposes of this report, "active registrations" are those registrations conslllllers have placed on the Registty and have not been
subsequently deleted by the conslllller or removed by the FTC because the munber was disconnected and reassigned. If a telemarketer
downloaded the Registry on the reported day, this is the number of registrations that would have appeared. Previously, the reported
munber included every munber a consmner had placed on the Registty regardless of its ctm-ent deletion or re-registration status.
Federal Trade Commission
Page 3 of22
Released November 2015
NATIO NAL
DO NOT CA LL
National Do Not Call Registry
Active Registration and Complaint Figures 1
RE GI ST RY
240
220
No. of Active
Registrations
200
Complaints
Received Each FY
222,841,484
213 400 640 217,855,659
207~38,719
..:..... .
--
CJ
180
-
200,520,793
-
192,917,741
-
183,505,798
-
166,582,471
-
160
145,756,274
(/) 140
-
126,981,844
.§
-
~ 120
103,193,927
-
100
80
61,741, 124
60
-
50,267,097
40
20
0
2003
579,838
2004
669,474
1, 149,81!
2005
1,297,86
2006
2007
1,767,798
1,808,35'
2008
1,633,813
2009
2,273,SH
2010
3,840,556
2011
3,748,64(
2012
3,241 ,08t
2014
2013
3,578,72!
2015
Fiscal Year
Active Registration and Complaint Figures 1
June 27, 2003 through September 30, 2015
Fiscal Year
No. of Ac ti\>e
Regis trations
Increas e in Acth >e
Regis trations
No. of Cumulath>e
Complaints
Complaints
Recehl?dF.ach
Fiscal Year
2003
2004
2005
2006
2007
2008
20\B
2010
2011
2012
2013
2014
2015
50,267,®7
61,741, 124
103, 193,927
126,981,844
145,756,274
166,582,471
183,505, 798
192,917,741
200,520,793
207,938,719
213,400,640
217,855,659
222,841,484
50,267,®7
11,474,027
41,452,803
23,787,917
18,774,430
20,826,197
16,923,327
9,411,943
7,603,052
7,417,926
5,461,921
4,455,019
4,985,825
0
579,838
1,249,312
2,399,130
3,696,995
5,464,793
7,273,144
8,906,957
11,180,473
15,021,029
18,769,675
22,010,761
25,589,481
0
579,838
669,474
1,149,818
1,297,865
1,767,798
1,808,351
1,633,813
2,273,516
3,840,556
3,748,646
3,241,086
3,578,720
1 Active registration and complaint figlll'es reflect the total number of phone numbers registered and the total
number of National Do N ot Call Registry complaints submitted to the FTC as of September 30, 2015.
Federal Trade Commission
Page4 of22
Released November 2015
NATIO NAL
DO NOT CALL
RE GI STRY
Fiscal Year 2015
National Do Not Call Registry
Complaint Figures by Month and Complaint Type1
400
350
'.@' 300
~
0
~ 250
;::,
Z1
c:
·a
ii.
E
200
0
u
....
~ 150
z
100
50 -
Total Complaints
Recorded Message
Requested Entity to Stop Calling
0
Oct-14
Nov-14
Dec-14
Jan-15
Feb- 15
Mar-15
Apr-15
May-15
Jun-15
Jul-15
Aug-15
Sep-15
Jun-15
Jul-15 Aus-15
Complaint Figures by Month and Complaint Type1
Oct-14 Nov-14 Dec-14
Jan-15
Feb-15
Mar-15
AE!:-15 Mal'.-15
S~-15
Total Complaints
310,339 233,411 231,543 282,833 285,063 339,126 341,163 301,065 300,195 322,865 316,044 315,073
Recorded Message
183,591 135,027 136,694 169,592 170,046 203,169 206,054 177,082 174,890 194,336 187,173 188,320
Requested Entity to Stop Calling
160,428 121,374 122,120 147,479 150,665 176,711 174,283 151,842 150,216 161,702 155,551 151,526
1 Complaint types refer to National Do Not Call Registry complaints in which the consmner responded affinnati.vely to the
questions: "Have you asked this company to stop calling you?" or "Was the call a recorded message?". On September I, 2009, the
National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of
the called munber.
Federal Trade Commission
Page5 of22
Released November 2015
Fiscal Year 2015
National Do Not Call Registry Registration
and Complaint Figures by State Population
FY 2015 Complaints
Active Registrations
Active
Registrations per
Active
Consumer State
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Registrations
3,283,842
358,716
4,464,376
1,957,045
25,201,180
4,341,567
3,087,422
725,325
593,057
14,191,227
6,869,990
760,824
1,129,590
9,707,760
3,944,861
2,427,757
2,295,049
3,230,323
2,729,396
1,050,374
4,543,895
5,643,946
7,699,127
4,208,768
1,574,141
3,920,400
767,960
1,448,706
1,893,287
1,183,553
7,086,459
1,512,415
13,622,666
6,594,478
506,783
8,818,031
2,587,322
2,883,597
9,934,851
791,228
2,955,560
615,857
4,518,402
14,951,105
1,861,025
480,480
5,990,170
5,019,456
1,198,211
4,476,128
444,075
1
FY 2015
Complaints per
FY 2015
2
100,000 Population
67,717
48,690
66,321
65,974
64,947
81,062
85,841
77,524
90,008
71,337
68,038
53,596
69,111
75,367
59,799
78,135
79,030
73,193
58,701
78,970
76,031
83,671
77,691
77,124
52,575
64,655
75,027
76,997
66,686
89,203
79,283
72,518
68,989
66,316
68,532
76,056
66,717
72,630
77,694
74,986
61,160
72,184
68,990
55,463
63,238
76,685
71,943
71,082
64,757
77,743
76,020
Complaints
46,264
2,035
93,787
29,331
543,477
77,069
52,710
14,426
8,760
244,717
99,102
8,417
20,251
181,890
30,984
27,546
27,242
32,621
30,867
11,346
91,679
99,215
114,024
50,356
19,769
36,187
9,892
17,261
41,601
17,085
141,944
24,089
247,164
89,467
3,044
125,108
33,127
50,614
138,079
12,250
40,601
6,559
64,524
225,190
26,700
5,884
107,944
86,986
14,874
41,326
6,996
3
2
100,000 Population
954
276
1,393
989
1,401
1,439
1,466
1,542
1,330
1,230
981
593
1,239
1,412
470
887
938
739
664
853
1,534
1,471
1,151
923
660
597
966
917
1,465
1,288
1,588
1,155
1,252
900
412
1,079
854
1,275
1,080
1,161
840
769
985
835
907
939
1,296
1,232
804
718
1,198
1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2015.
2 Population estimates are based on the 2014 U.S. Census population estimates (Table NST-EST2014-01 – Annual Estimates of the Population
for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2014).
3 “FY 2015 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2015.
Federal Trade Commission
Page 6 of 22
Released November 2015
State Rankings for National Do Not Call Registry
Registrations by State Population
WA
OR
Rankl Cmsumer State
1
New Hatq>shire
2
Connecticut
3
Massachusetts
4
Colorado
5
New Jersey
6
Kansas
7
Maine
8
Iowa
9
Wiscons in
10
Pennsylvania
11
Michigan
12
Delaware
13
Minnesota
14
Nebraska
Venmnt
15
16
Ohio
17
Maryland
18
Wyoming
19
Illinois
20
Montana
21
Rhode Island
22
Kentucky
23
Oregon
24
New Mexico
25
South Dakota
NATIO NAL
DO NOT CALL
REG I STRY
MT
ID
Acliw
Ruis Ira lions
1,183,553
3,087,422
5,643,946
4,341,567
7,086,459
2,295,049
1,050,374
2,427,757
4,476,128
9,934,851
7,699,lTl
725,325
4,208,768
1,448,706
480,480
8,818,031
4,543,895
444,075
9,707,760
767,960
791,228
3,230,323
2,883,597
1,512,415
615,857
WY
Acliw Regislrmons per
100.000 p ....imon2
89,203
85,841
83,671
81,062
79,283
79,030
78,970
78,135
77,743
77,694
77,691
77,524
77,124
76,997
76,685
Rankl
76,00IJ
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
75,367
75,027
74,986
73,193
72,630
72,518
72,184
45
46
47
48
49
50
76,056
76,031
44
Consumer State
Virginia
Florida
Washington
Idaho
Tennessee
New York
North Dakota
Georgia
Alabama
Oklahoma
Nevada
Arizona
North Carolina
Arkansas
California
West Virginia
Missouri
Utah
South Carolina
Indiana
Louisiana
Te1!aS
Hawaii
Mississ ippi
Alaska
Aclil•
R...ns1rmons
5,990,170
14,191,227
5,019,456
1,129,590
4,518,402
13,622,666
506,783
6,869,990
3,283,842
2,587,322
1,893,287
4,464,376
6,594,478
1,957,045
25,201,180
1,198,211
3,920,400
1,861,025
2,955,560
3,944,861
2,729,396
14,951,105
760,824
1,574,141
358,716
Acliw Regislrations per
100,000 Pnn11alion2
71,943
71,337
71,082
69,111
68,990
68,989
68,532
68,038
67,717
66,717
66,686
66,321
66,316
65,974
64,947
64,757
64,655
63,238
61,160
59,799
58,701
55,463
53,596
52,575
48,690
1 Rankings are based on the "Active Registrations per 100,000 Population." "Active Registrations'' reflect the total number of phone
numbers registered on the National Do Not Call Registry as of September 30, 2015.
2 Population estimates are based on the 2014 U.S. Census population estimates (Table NST-EST2014-01 - Aluma! Estimates of the
Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2014).
3 Ntunbers for the District of Columbia are as follows: Active Registrations = 593,057; and Active Registrations per 100,000 Population
= 90,008.
Federal Trade Commission
Page 7 of22
Released November 2015
National Do Not Call Registry
Entities Accessing the Registry
by Fiscal Year 1
NATIO NAL
DO NOT CALL
RE GI STRY
50
-
Entities Who Paid
-
5 or Fewer Area Codes
-
Exempt Entities
B
~30 ~
.s
~
I
_______________________________________________________________________J
-
---........-...
]w
·~
~
"""0
~ 10
0
2011
2012
2014
2013
2015
Fiscal Year
FY2011
FY 2012
FY2013
FY 2014
FY 2015
Entities Who Paid
3,192
2,949
2,877
2,582
2,504
5 01· Fewer Area Codes
31,240
25,389
24,182
23,049
20,075
728
631
598
585
521
Exempt Entities
1 "Entities Who Paid" are telemarketers, sellers and other entities who paid fees to access the Registry. "5 or Fewer Al·ea Codes"
includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. "Exempt
Entities" include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or
services, such as calls to induce charitable contributions, to raise funds for political pwposes, or to conduct surveys. "Exempt
Entities" also include those who are engaged solely in calls to persons with whom they have an established business relationship or
from whom they have obtained express written agreement to call and who do not access the National Registry for any other
pwpose.
Federal Trade Commission
Page 8of22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Alabama
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
205
251
256
334
938
1,083,650
475,514
1,058,825
665,567
286
111,914
30,824
81,908
42,964
45
15,101
5,654
16,026
8,087
3
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
907
358,716
9,548
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
480
520
602
623
928
1,309,864
891,824
1,023,938
600,524
638,226
154,855
100,105
89,073
81,337
49,758
28,565
18,408
16,589
14,602
10,610
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
479
501
870
570,843
713,065
673,137
40,090
53,918
33,545
9,919
10,360
7,833
Alaska
1,666
Arizona
Arkansas
Federal Trade Commission
Page 9 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
California
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
209
213
310
323
408
415
424
442
510
530
559
562
619
626
628
650
657
661
669
707
714
747
760
805
818
831
858
909
916
925
949
951
886,975
231,707
1,576,737
731,012
1,197,148
1,112,774
37,496
1,636
1,116,315
953,273
765,038
804,568
1,127,013
858,918
40
780,135
3,579
729,312
702
1,039,909
1,420,604
1,888
1,302,204
1,131,990
1,304,535
452,114
598,474
1,005,213
1,338,606
858,197
906,471
926,597
65,077
18,298
166,604
57,653
108,390
105,909
4,234
85
100,567
74,277
45,235
78,215
78,599
79,884
7
90,984
682
65,689
89
88,503
159,191
253
100,373
108,761
139,926
32,350
54,712
93,208
106,160
84,553
84,678
83,191
15,521
3,974
36,305
12,501
25,361
26,646
816
40
22,193
16,592
11,134
17,962
19,753
17,295
7
25,001
145
15,557
70
18,382
34,039
93
24,538
22,523
45,567
8,165
13,247
20,021
22,855
19,360
17,959
20,648
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
303
719
720
970
1,895,226
823,793
678,854
943,694
200,798
58,678
32,710
55,839
41,979
10,769
7,338
13,643
Colorado
Federal Trade Commission
Page 10 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Connecticut
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
203
475
860
959
1,577,414
1,930
1,507,985
93
133,331
84
114,946
2
25,974
29
25,424
1
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
302
725,325
63,909
13,741
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
202
593,057
36,920
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
239
305
321
352
386
407
561
727
754
772
786
813
850
863
904
941
954
734,247
1,189,019
648,651
1,018,668
588,348
1,256,032
1,130,698
1,018,425
36,756
440,359
377,692
1,058,663
1,015,711
487,732
1,070,642
765,592
1,353,992
62,618
87,628
62,720
91,279
48,186
96,926
84,430
82,515
2,471
32,916
36,182
80,979
54,744
30,051
75,921
64,111
96,346
13,717
17,847
12,578
20,984
10,973
19,023
15,490
17,891
453
6,048
9,315
16,976
14,955
6,227
18,666
14,601
17,614
Delaware
District of Columbia
7,513
Florida
Federal Trade Commission
Page 11 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Georgia
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
229
404
470
478
678
706
762
770
912
399,493
1,251,032
11,209
401,870
1,067,391
1,235,159
3,403
1,916,681
583,752
19,316
75,265
679
27,707
58,455
75,113
170
181,561
26,533
4,336
17,276
388
5,179
12,395
15,989
41
34,401
5,283
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
808
760,824
36,431
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
208
1,129,590
84,160
19,403
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
217
224
309
312
331
618
630
708
773
779
815
847
872
896,420
166,720
733,790
500,492
10,569
908,124
1,381,226
1,022,245
1,193,501
12,292
1,273,718
1,605,890
2,773
68,713
9,453
59,586
47,019
976
64,994
142,875
103,247
104,147
607
106,465
187,015
191
13,490
2,191
11,507
8,394
189
11,784
25,668
23,528
21,399
232
22,806
37,278
62
Hawaii
7,751
Idaho
Illinois
Federal Trade Commission
Page 12 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Indiana
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
219
260
317
574
765
812
930
524,107
440,851
1,056,124
411,916
647,446
864,385
32
30,157
14,545
33,808
11,709
18,530
25,497
6
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
319
515
563
641
712
608,510
659,057
389,632
360,227
410,331
37,185
39,373
18,384
13,457
16,229
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
316
620
785
913
476,492
467,769
647,087
703,701
34,578
16,531
27,904
42,497
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
270
364
502
606
859
899,862
22
987,604
528,513
814,322
47,961
0
58,548
18,262
46,568
FY 2015
Complaints
6,453
3,267
6,931
2,576
4,041
5,985
6
Iowa
FY 2015
Complaints
8,362
8,137
4,264
2,610
3,266
Kansas
FY 2015
Complaints
6,988
3,232
6,096
9,799
Kentucky
Federal Trade Commission
Page 13 of 22
FY 2015
Complaints
9,079
0
9,996
3,695
8,752
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Louisiana
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
225
318
337
504
985
495,705
622,797
546,021
630,368
434,505
39,093
40,767
31,464
44,764
28,992
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
207
1,050,374
53,212
10,908
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
240
301
410
443
667
514,293
1,585,721
1,663,923
779,641
317
21,914
174,407
160,420
25,863
26
4,935
38,627
38,794
5,936
8
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
339
351
413
508
617
774
781
857
978
44,702
2,143
633,367
1,576,906
1,169,145
224,955
901,779
68,256
1,022,693
1,875
37
44,183
109,862
69,899
5,968
65,001
3,219
72,674
528
26
14,049
27,525
16,522
1,940
17,227
878
17,965
5,098
6,671
5,311
8,071
4,859
Maine
Maryland
Massachusetts
Federal Trade Commission
Page 14 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Michigan
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
231
248
269
313
517
586
616
734
810
906
947
989
527,855
1,243,900
586,371
699,276
670,092
726,026
747,801
917,924
618,840
234,014
900
726,128
31,148
113,477
39,241
44,604
39,830
55,905
55,268
64,383
39,256
11,791
115
35,774
5,997
23,080
9,673
8,476
9,375
11,397
10,978
13,780
8,967
2,381
24
7,977
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
218
320
507
612
651
763
952
599,264
396,949
609,436
820,642
777,414
521,305
483,758
26,832
17,779
27,196
38,426
48,177
36,825
33,685
5,745
3,688
5,546
8,437
10,223
8,437
7,032
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
228
601
662
769
246,849
775,600
542,944
8,748
15,119
42,120
22,107
332
Minnesota
Mississippi
Federal Trade Commission
Page 15 of 22
2,929
9,429
6,055
111
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Missouri
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
314
417
573
636
660
816
1,046,325
621,939
668,748
443,097
247,117
893,174
55,943
26,393
20,072
26,143
6,409
35,002
10,685
6,136
4,392
4,492
1,418
7,270
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
406
767,960
44,235
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
308
402
531
285,246
1,163,305
155
12,269
69,627
15
2,846
13,813
3
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
702
725
775
1,304,905
446
587,936
117,570
33
47,101
27,139
30
12,435
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
603
1,183,553
79,546
16,158
Montana
9,509
Nebraska
Nevada
New Hampshire
Federal Trade Commission
Page 16 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
New Jersey
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
201
551
609
732
848
856
862
908
973
1,204,696
52,109
1,246,717
1,476,785
51,448
758,070
94,803
989,537
1,212,294
113,378
2,354
114,478
138,347
1,848
70,370
3,388
92,558
100,556
24,997
500
23,585
31,210
482
14,870
812
19,574
22,511
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
505
575
1,107,252
405,163
74,020
18,643
17,076
6,010
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
212
315
347
516
518
585
607
631
646
716
718
845
914
917
929
701,612
1,081,242
539,103
1,297,974
1,101,061
873,622
609,908
1,124,012
584,061
1,068,374
1,552,148
946,219
853,722
1,281,737
7,871
100,143
73,950
26,861
99,593
85,456
67,687
47,173
85,342
21,823
76,949
135,306
74,701
80,219
47,407
203
19,191
19,438
5,861
24,792
22,567
15,546
10,151
24,113
5,507
17,439
30,562
18,312
16,117
12,144
134
New Mexico
New York
Federal Trade Commission
Page 17 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
North Carolina
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
252
336
704
828
910
919
980
984
649,071
1,199,994
1,470,171
922,793
917,414
1,363,901
69,577
1,557
32,431
70,985
96,402
57,716
42,904
92,963
2,634
33
6,893
13,696
21,693
12,673
9,947
19,612
798
24
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
701
506,783
16,598
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
216
220
234
330
419
440
513
567
614
740
937
673,179
28
15,506
1,585,894
1,224,035
987,862
1,180,274
59,423
1,076,585
949,313
1,065,932
58,855
3
2,383
133,595
72,896
83,437
100,610
1,845
87,534
50,369
74,413
10,122
3
357
23,974
15,183
15,599
17,592
542
14,619
10,497
14,425
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
405
539
580
918
1,066,934
572
511,272
1,008,544
61,521
35
19,890
54,792
14,074
15
5,106
12,688
North Dakota
2,733
Ohio
Oklahoma
Federal Trade Commission
Page 18 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Oregon
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
458
503
541
971
445
1,612,415
1,157,099
113,638
722
139,880
89,500
10,080
117
27,997
18,843
1,201
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
215
267
272
412
484
570
610
717
724
814
878
1,399,015
433,520
95
1,107,735
430,376
1,180,611
1,650,244
1,491,577
1,241,046
1,000,455
177
122,346
18,008
6
65,022
16,986
61,699
138,527
83,026
64,984
46,597
15
24,708
3,858
2
12,053
3,783
16,163
27,913
18,037
14,984
12,385
7
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
401
791,228
61,716
11,806
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
803
843
864
996,936
1,032,615
926,009
65,363
60,477
61,247
13,544
11,564
13,132
Pennsylvania
Rhode Island
South Carolina
Federal Trade Commission
Page 19 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
South Dakota
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
605
615,857
27,922
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
423
615
629
731
865
901
931
987,883
1,174,708
35
344,645
713,422
712,780
584,929
67,336
88,779
4
20,350
52,598
53,103
34,939
13,635
16,794
4
4,003
10,836
10,265
6,570
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
210
214
254
281
325
346
361
409
430
432
469
512
682
713
737
806
817
830
832
903
915
936
940
956
972
979
1,074,681
1,308,777
500,145
1,391,718
286,055
450
392,957
377,897
1,344
233,628
330,849
1,240,988
92,274
1,043,574
805
507,167
1,371,262
329,807
753,125
886,281
312,125
352,708
366,237
348,885
1,123,807
323,559
85,469
96,590
32,426
127,694
19,374
15
18,073
19,107
31
9,888
20,559
118,921
4,707
73,835
47
27,131
119,837
15,841
29,204
50,263
18,431
15,918
19,675
12,296
105,507
13,996
16,712
17,878
7,123
23,548
4,206
13
4,616
4,642
14
2,352
3,385
23,984
971
12,828
36
6,737
24,665
4,130
7,180
12,620
4,397
3,865
4,447
2,621
22,152
3,407
6,125
Tennessee
Texas
Federal Trade Commission
Page 20 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
Utah
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
385
435
801
9,631
421,153
1,430,241
1,066
23,915
96,886
255
5,195
20,008
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
802
480,480
27,682
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
276
434
540
571
703
757
804
278,034
441,872
1,138,277
286,413
1,575,060
1,263,231
1,007,283
13,322
24,452
74,993
16,075
178,217
79,941
65,067
3,238
5,851
17,001
3,695
41,216
17,589
14,470
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
206
253
360
425
509
1,019,089
742,170
1,419,324
889,470
949,403
103,980
66,700
114,581
79,204
53,378
19,351
11,440
23,088
16,801
12,271
Vermont
5,569
Virginia
Washington
Federal Trade Commission
Page 21 of 22
Released November 2015
Appendix:
National Do Not Call Registry
Registration and Complaint Figures
by Consumer State and Area Code
West Virginia
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
304
681
1,195,119
3,092
70,746
82
14,251
27
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
262
414
534
608
715
920
828,653
754,912
56
970,191
877,257
1,045,059
43,851
30,357
7
34,443
22,863
31,014
10,018
6,890
0
8,945
6,258
7,811
Area Code
Active Registrations as of
Sept. 30, 2015
FY 2011 through FY 2015
Complaints
FY 2015
Complaints
307
444,075
30,727
Wisconsin
Wyoming
Federal Trade Commission
Page 22 of 22
6,671
Released November 2015
1-888-382-1222
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