Opinion

Vanessa Shank v. Department of the Army

Court
Merit Systems Protection Board
Filed
Apr 26, 2024
Status
Unpublished
Cited by
0 cases
Authority
More cited than 15.9%

The opinion

UNITED STATES OF AMERICA

MERIT SYSTEMS PROTECTION BOARD

VANESSA J. SHANK, DOCKET NUMBER

Appellant, CH-0432-17-0451-I-2

v.

DEPARTMENT OF THE ARMY, DATE: April 26, 2024

Agency.

THIS ORDER IS NONPRECEDENTIAL 1

C. Mike Moulton , Esquire, Elizabethtown, Kentucky, for the appellant.

Glenn Houston Parrish , Esquire, Fort Knox, Kentucky, for the agency.

BEFORE

Cathy A. Harris, Chairman

Raymond A. Limon, Vice Chairman

REMAND ORDER

The appellant has filed a petition for review of the initial decision, which

sustained her removal for unacceptable performance under chapter 43. For the

reasons discussed below, we GRANT the appellant’s petition for review,

VACATE the initial decision, and REMAND the appeal to the regional office for

further adjudication consistent with Santos v. National Aeronautics & Space

Administration, 990 F.3d 1355 (Fed. Cir. 2021), and the guidance below.

1

A nonprecedential order is one that the Board has determined does not add

significantly to the body of MSPB case law. Parties may cite nonprecedential orders,

but such orders have no precedential value; the Board and administrative judges are not

required to follow or distinguish them in any future decisions. In contrast, a

precedential decision issued as an Opinion and Order has been identified by the Board

as significantly contributing to the Board’s case law. See 5 C.F.R. § 1201.117(c).

2

The appellant most recently held the position of Physician at the agency’s

Ireland Army Hospital in Fort Knox, Kentucky. Shank v. Department of the

Army, MSPB Docket No. CH-0432-17-0451-I-1, Initial Appeal File (IAF), Tab 1

at 1, 12; Shank v. Department of the Army, MSPB Docket No. CH-0432-17-0451-

I-2, Refiled Appeal File (RAF), Tab 25, Initial Decision (ID) at 1. 2 In October

2016, the agency rated her performance as failing. IAF, Tab 4 at 344-49. The

associated performance appraisal explained that while she had largely met or

exceeded other standards, the appellant consistently failed to meet one

performance objective. Id. at 345-46. Specifically, the appellant failed to

“[c]omplete all charting within 72 hrs of visit (codes correctly in accordance with

ICD-10).” Id. at 346. As further explained in the initial decision, ICD-10 is an

industry-wide diagnosis coding system. ID at 2-3; RAF, Tab 27, Hearing

Transcript (HT1) at 34 (testimony of appellant’s supervisor). The associated

performance objective was, in effect, both a timeliness and quality standard for

the documentation of a patient visit. The appellant was not responsible for

inputting a particular code; she was responsible for timely providing adequate

information for purposes of follow-up care and reimbursement from the likes of

Medicare or Tricare. ID at 2-3; HT1 at 13-19 (testimony of the appellant’s

supervisor).

Because of her failing performance rating, the agency placed the appellant

on a performance improvement plan (PIP). IAF, Tab 4 at 351-52. The PIP

singled out the aforementioned performance objective and recognized that the

appellant had a backlog of incomplete/unclosed patient charts totaling 239. Id.

at 351. In order to be minimally successful, the PIP indicated that the appellant

was required to do two things—adhere to the charting requirement and eliminate

her charting backlog. 3 Id. Rather than shrink over the next 5 weeks, the

appellant’s backlog grew to a total of 620. Id. at 351, 356-61. Nevertheless, in

2

There are two docket numbers associated with this one appeal because the

administrative judge dismissed the appeal without prejudice for automatic refiling at a

later date to accommodate discovery delays. IAF, Tab 31 at 1-3.

3

the final days of her PIP, the appellant closed all of those open encounters,

eliminating her backlog of incomplete charts. Id. at 362, 366.

The agency initially informed the appellant that she had successfully

completed the PIP. 4 Id. However, in doing so, the agency noted that it would

conduct a peer review to determine the appropriateness of her work. Id. at 366.

Following that peer review, the agency reversed course. Citing extensive

deficiencies in her charting for patient encounters, the agency determined that the

appellant had not successfully completed the PIP or achieved the required

improvements. E.g., id. at 372-73. To illustrate, a physician found that of

60 randomly chosen charts, half contained poor documentation of diagnosis and

treatment, id. at 400, and a nonphysician found that more than two-thirds of the

600+ charts reviewed did not contain adequate information for purposes of coding

and reimbursement, id. at 380-81.

In February 2017, the agency proposed the appellant’s removal for

unacceptable performance. IAF, Tab 1 at 12-15. In short, the agency alleged that

the appellant’s performance was unacceptable in the lone objective identified in

the PIP—completion of all charting within 72 hours of a patient visit in

accordance with ICD-10. Id. at 12-13. The agency later amended the proposal to

3

The specific language of the PIP described the required improvement as closing

patient charts within 72 hours and completing all delinquent charts within the PIP

period, but another bullet point provided as follows: “[f]ailure to close charts in

72 hours.” IAF, Tab 4 at 351. As the administrative judge recognized, it is apparent

that this last bullet point was a typographical error or some other mistaken inclusion in

the required improvement portion of the appellant’s PIP. ID at 10 n.9.

4

As the administrative judge also recognized, the date on the memorandum noting that

the appellant closed out all of her patient encounters before the PIP’s end contains a

typographical error, seemingly identifying both the incorrect day and year. See ID at 9

n.8; compare IAF, Tab 4 at 351 (original PIP documentation, indicating that the PIP

would begin on October 31, 2016, and end on December 19, 2016), 361 (memo dated

December 14, 2016, indicating that the appellant’s PIP had not yet ended and the

appellant still had 620 open encounters), with id. at 362 (memo dated December 12,

2015, indicating that the appellant’s PIP had ended and she had no open encounters

remaining), 366 (PIP final review certification, dated December 22, 2016). These

discrepancies do not warrant a different outcome.

4

account for additional documentation and a change in the deciding official. Id.

at 18-21. After the appellant responded, IAF, Tabs 14-18, 20, the deciding

official sustained the appellant’s removal, which became effective June 13, 2017,

IAF, Tab 1 at 23-26. This appeal followed. IAF, Tab 1.

The administrative judge developed the record and held the requested

hearing before sustaining the action. ID at 1-2. He found that the agency met its

burden of proving the elements required in a chapter 43 performance case such as

this. ID at 4-17. He further found that the appellant failed to prove the

affirmative defenses she raised—disability discrimination, sex discrimination,

reprisal for filing grievances, and harmful procedural error. ID at 17-32. The

appellant has filed a petition for review. Shank v. Department of the Army,

MSPB Docket No. CH-0432-17-0451-I-2, Petition for Review (PFR) File, Tab 1.

The agency has filed a response and the appellant has replied. PFR File,

Tabs 3-4.

The administrative judge properly found that the agency proved its chapter 43

removal action under pre- Santos law.

At the time the initial decision was issued, the Board’s case law stated that,

to prevail in an appeal of a performance-based removal under chapter 43, the

agency must establish by substantial evidence 5 that: (1) the agency communicated

to the appellant the performance standards and critical elements of her position;

(2) the appellant’s performance standards are valid under 5 U.S.C. § 4302(c)(1);

(3) the agency warned the appellant of the inadequacies of her performance

during the appraisal period and gave her an adequate opportunity to improve; and

(4) after an adequate improvement period, the appellant’s performance remained

unacceptable in at least one critical element. Towne v. Department of the Air

Force, 120 M.S.P.R. 239, ¶ 6 (2013). 6 On review, the appellant presents

arguments that implicate the first, second, and fourth elements of the agency’s

5

Substantial evidence is the degree of relevant evidence that a reasonable person,

considering the record as a whole, might accept as adequate to support a conclusion,

even though other reasonable persons might disagree. 5 C.F.R. § 1201.4(p).

5

burden, so we affirm the administrative judge’s findings regarding the remaining

elements and address the others below. PFR File, Tab 1 at 13-22.

Communication of standards

Concerning the first element of the agency’s burden—that it communicated

the performance standards and critical elements—the appellant argues that while

the agency did communicate performance standards to her, including the charting

requirements, it never identified the charting requirement or any other as a

critical element. Id. at 13-16. Among other things, she notes that the term

“critical element” is not included in her performance evaluations or other

documents, and asserts that she had never heard of the term until after the

conclusion of her PIP. Id. at 13-14. We are not persuaded.

A June 2016 performance evaluation plan, signed by the appellant, is

devoid of the term “critical element” but lists her “major performance

objectives/individual performance standards.” IAF, Tab 4 at 336-37. The first of

several items listed is to “[c]omplete all charting within 72 hrs of visit (codes

correctly in accordance with ICD-10).” Id. at 336. The accompanying materials

indicate that if an individual fails to do so at least 95% of the time, their

performance would be failing. Id. at 338. In a separate memorandum, similarly

signed by the appellant on the same date, the agency indicated that the appellant

was not meeting the charting standard. Id. at 340. The memorandum described

how the appellant acknowledged understanding the standard, but had fallen

behind, “plac[ing] patients’ health and safety at risk.” Id. It directed the

appellant to catch up on her charting backlog and adhere to the 72-hour rule going

forward, otherwise she may be subject to removal. Id.

In October 2016, the agency completed the appellant’s performance

evaluation. Id. at 344-47. That evaluation rated her overall performance as

6

Additionally, we note that the agency also has the burden of proving that the Office of

Personnel Management has approved its performance appraisal system and any

significant changes thereto, but only if the appellant raises such a challenge, which does

not appear to have occurred in this appeal. See Towne, 120 M.S.P.R. 239, ¶ 6 n.5.

6

unsuccessful, describing how she had consistently failed to meet the charting

standard, and indicating that she would be placed on a PIP for the same. Id.

at 345-46. This document was also signed by the appellant, as was the PIP that

followed. Id. at 344-47, 351-52. It appears that the PIP was the first document

that explicitly used the term, “critical element,” albeit without explicitly tying the

term to the charting standard. Id. at 351. The PIP once again identified the

appellant’s performance objective as “[c]omplet[ing] all charting within 72 hours

of visit (codes correctly in accordance with (ICD-10)).” Id. at 351-52. It, too,

warned that if she failed to achieve the results expected and required, the

appellant may be subject to removal. Id. at 352.

While the appellant would have us find that the repeated warnings we just

described were insufficient in the absence of the agency explicitly labeling the

charting standard with the term “critical element,” she has failed to identify any

such requirement and we are aware of none. See 5 C.F.R. § 430.203 (defining a

critical element as a work assignment or responsibility of such importance that

unacceptable performance on the element would result in a determination that an

employee’s overall performance is unacceptable). In fact, we have previously

approved of the agency’s use of the term “objective” in lieu of “critical element.”

Greer v. Department of the Army, 79 M.S.P.R. 477, 480 n.1 (1998) (recognizing

that the Department of the Army used the term “objectives” instead of “critical

elements” on an employee’s written performance standards and describing the

two terms as equivalent). We therefore find no merit to the appellant’s arguments

and instead agree with the administrative judge. ID at 5-7. The charting

requirement was a critical element and the agency met its burden of proving that

it communicated the same to the appellant.

Validity of standards

In order to be valid, an appellant’s performance standards must be

reasonable, realistic, attainable, reasonably objective, and tailored to the specific

requirements of the position. Towne, 120 M.S.P.R. 239, ¶¶ 21, 23. To the extent

7

that the appellant suggests that the administrative judge erred in concluding that

the agency’s performance standards were valid, PFR File, Tab 1 at 17-21, we find

her arguments unavailing.

The appellant first asserts that the agency has treated its charting standard

as a guideline, rather than a stringent requirement, as demonstrated by physicians

routinely exceeding the 72-hour allotment for completing a patient’s chart. Id.

at 17-18 (citing IAF, Tab 4 at 419-998). Setting aside her assumption that

inconsistent enforcement of a performance standard could invalidate the standard

or otherwise render her removal improper, the record does not reflect the

inconsistency the appellant suggests. As we previously recognized, the agency’s

performance standard did not require absolute adherence to the 72-hour rule; it

instead required adherence to the rule for at least 95% of patient encounters.

Supra, ¶ 9. In addition, while the record does show that others failed to meet the

72-hour standard to varying degrees, it further shows that the appellant’s failures

far exceeded that of all other providers. IAF, Tab 4 at 419-998. In fact, the

backlog of the one particular provider the appellant referred us to never exceeded

100 during the documented period, id. at 447-48, while the appellant’s routinely

exceeded 200, eventually peaking at more than 600, id. at 492, 521, 712, 741,

765, 791, 819, 846, 874, 900, 927, 959. Moreover, it is undisputed that the

provider to which she referred was also placed on a PIP for failing to meet the

charting requirements. RAF, Tab 6 at 22, 133-34. Accordingly, we are not

persuaded by the appellant’s arguments of inconsistency.

The appellant separately argues that the charting standard at issue in this

appeal is invalid because it is too vague and too subjective. PFR File, Tab 1

at 17-21. We disagree. The fact that a performance standard may call for a

certain amount of subjective judgment on the part of the employee’s supervisor

does not automatically invalidate the standard. Henderson v. National

Aeronautics & Space Administration, 116 M.S.P.R. 96, ¶ 23 (2011). Instead, the

Board has explained that performance standards must be sufficiently precise and

8

specific as to invoke a general consensus as to their meaning and content and

provide firm benchmarks toward which the employee may aim her performance.

Id.

Once more, the standard at issue required that the appellant complete

charting within 72 hours of a patient’s visit, in accordance with ICD-10. While

the appellant has alluded to the mechanics of ICD-10 and the associated coding,

which was completed by a third party, as if those mechanics create ambiguity in

the performance standard or improperly held her responsible for someone else’s

actions, PFR File, Tab 1 at 17, 19-20, we are not persuaded. The administrative

judge found that the performance standard simply required that the appellant

timely complete a patient’s chart by providing adequate information, i.e., the

information necessary for both follow-up treatment and reimbursement by the

likes of Medicare or Tricare. ID at 2-3; see, e.g., HT1 at 13-19 (testimony of the

appellant’s supervisor). The appellant has failed to identify any basis for us to

conclude otherwise.

The appellant also asserts that because she was receiving feedback during

the PIP, and none of that feedback reflected negatively about the quality of her

charting, subsequent allegations of deficiencies in that regard demonstrate that

the standard is too subjective. PFR File, Tab 1 at 19-21. Again, we are not

persuaded. In essence, the appellant would have us fault agency officials for not

recognizing deficiencies in the substance of her charting during the PIP when it

was the appellant who effectively prevented the agency from doing so. As we

previously discussed, the appellant’s backlog of incomplete charts ballooned from

more than 200 at the start of the PIP to more than 600 with just a few days

remaining in the PIP, before the appellant eliminated her entire backlog at the

final hour. These actions insulated the appellant from complete reviews of those

600 cases during the PIP, leaving the agency unable to review them prior to the

PIP’s end. Accordingly, any absence in criticism about the substance of her

9

charting during the PIP appears to be attributable to the appellant, not excessively

subjective performance standards.

Performance remained unacceptable

As previously discussed, the agency initially informed the appellant that

she successfully completed the PIP by closing all open encounters before the

PIP’s end. IAF, Tab 4 at 362, 366. But in conveying that conclusion, the agency

noted that the appellant had not adhered to the schedule for eliminating her

backlog. Id. at 362. The agency also indicated that a peer review would follow

to verify the appropriateness of the appellant’s charting. Id. at 366. After that

peer review, the agency concluded that the appellant had failed the PIP. E.g., id.

at 372-73, 380-81, 400-01.

On review, the appellant points to a contradiction in the letter indicating

that she failed the PIP. PFR File, Tab 1 at 18. The first paragraph of the letter

states that the appellant failed the PIP, while the second paragraph states that she

successfully completed the PIP. IAF, Tab 4 at 373. The administrative judge

credited the agency’s explanation for that latter paragraph, i.e., that it was

inadvertently left in the second memoranda while cutting and pasting from the

first. ID at 14 n.10 (referencing HT1 at 105-06 (testimony of appellant’s

supervisor); compare IAF, Tab 4 at 362 (initial success letter, explaining how the

appellant had closed all open encounters by the PIP’s end), with id. at 373

(subsequent fail letter, including the mirror image paragraph). While the

appellant now argues that this explanation was not credible, PFR File, Tab 1

at 18-19, she has not presented any basis for us to disturb the administrative

judge’s conclusion to the contrary, see Haebe v. Department of Justice, 288 F.3d

1288, 1300-01 (Fed. Cir. 2002) (the Board will defer to the credibility

determinations of an administrative judge when they are based, explicitly or

implicitly, upon the observation of the demeanor of witnesses testifying at a

hearing because the administrative judge is in the best position to observe the

10

demeanor of the witnesses and determine which witnesses were testifying

credibly).

In concert with her bare assertion that the agency’s explanation for the

aforementioned contradiction is not credible, the appellant seems to suggest that

she had successfully completed at least a portion of the PIP by adhering to the

agency’s timeliness standard of closing charts within 72 hours of a patient’s visit.

PFR File, Tab 1 at 18. However, she has not identified any evidence of the same,

and the assertion cannot be reconciled with the well-documented ballooning of

her backlog during the PIP. See, e.g., IAF, Tab 4 at 351, 356-61, 948-59; HT1

at 104-05 (testimony of appellant’s supervisor). Moreover, the appellant

ultimately acknowledged that “the quality was poor” on the large number of

patient charts that she closed at the final hour of her PIP. IAF, Tab 14 at 5; RAF,

Tab 28, Hearing Transcript (HT2) at 329 (testimony of the appellant).

Accordingly, to the extent that the appellant disputes the administrative judge’s

conclusion that her performance remained unacceptable, we are not persuaded.

The record shows that the appellant failed to meet the agency’s standards, both in

terms of timeliness and quality. E.g., IAF, Tab 4 at 380-81, 400, 948-59.

Remand is required in light of Santos .

During the pendency of the petition for review in this case, the U.S. Court

of Appeals for the Federal Circuit held in Santos, 990 F.3d at 1360-61, 1363, that,

in addition to the elements of the agency’s case set forth above, the agency must

also “justify the institution of the PIP” by proving by “substantial evidence that

the employee’s performance was unacceptable . . . before the PIP.” The Federal

Circuit’s decision in Santos applies to all pending cases, including this one,

regardless of when the events took place. Lee v. Department of Veterans Affairs,

2022 MSPB 11, ¶ 16. Accordingly, we remand the appeal to give the parties the

opportunity to present argument and additional evidence on whether the

appellant’s performance during the period leading up to the PIP was unacceptable

in one or more critical elements. See id., ¶¶ 15-17. On remand, the

11

administrative judge shall accept argument and evidence on this issue, and shall

hold a supplemental hearing if appropriate. Id., ¶ 17.

The appellant has not shown that the administrative judge abused his discretion in

ruling on discovery matters.

Below, the appellant submitted a motion to compel the production of

documents associated with a risk management assessment involving the

appellant’s treatment of a particular patient. IAF, Tab 23 at 4-10, 17. Although

her removal was not based on the assessment or treatment of any particular

patient, the appellant argued that the documents associated with the risk

management assessment were relevant, particularly because the two actions had

some overlap in time and she suspected that the agency was singling her out for

the assessment to exhibit discriminatory animus. Id. at 4-9. The agency objected

based on relevancy, but also on the basis that the documents were protected under

10 U.S.C. § 1102. IAF, Tab 23 at 17, Tab 24 at 4-11. That statute deems certain

medical quality assurance records confidential and privileged, authorizing

disclosure only in specifically delineated circumstances. 10 U.S.C. § 1102. The

administrative judge found that the records at issue were privileged under

section 1102 and, therefore, denied the appellant’s motion to compel. IAF,

Tab 26. The administrative judge did not base his ruling on the relevancy of the

documents or reach a conclusion concerning the same.

On review, the appellant argues that the denial of her motion to compel was

prejudicial to her case. PFR File, Tab 1 at 22-23. She refers back to the

argument from her motion to compel, while further describing how the requested

documents may have been relevant to the agency’s motive, her health, and her job

performance. Id. In other words, while the appellant’s petition reiterates why

she believes the requested records were relevant to her case, her petition fails to

address the administrative judge’s rationale for denying her motion to compel,

12

i.e., the applicability of 10 U.S.C. § 1102. 7 Accordingly, we discern no basis for

concluding that the administrative judge abused his discretion and we will not

address the matter further. Kingsley v. U.S. Postal Service, 123 M.S.P.R. 365,

¶ 16 (2016) (an administrative judge has broad discretion in ruling on discovery

matters, and absent an abuse of discretion, the Board will not find reversible error

in such rulings); Weaver v. Department of the Navy, 2 M.S.P.R. 129, 133 (1980)

(finding that, before the Board will undertake a complete review of the record, the

petitioning party must explain why the challenged factual determination is

incorrect and identify the specific evidence in the record which demonstrates the

error).

The appellant failed to establish her affirmative defense of disability

discrimination based on a failure to accommodate.

As previously mentioned, the appellant raised a number of affirmative

defenses below, but the administrative judge found that she did not prove any of

them. ID at 17-32. On review, the appellant has limited her substantive

arguments to ones concerning disability discrimination, so this decision will be

similarly focused. 8

The Rehabilitation Act requires an agency to provide reasonable

accommodation to the known physical or mental limitations of an otherwise

qualified individual with a disability unless the agency can show that

accommodation would cause an undue hardship on its business operations.

Clemens v. Department of the Army, 120 M.S.P.R. 616, ¶ 10 (2014). With

7

In its response to the appellant’s petition for review, the agency argued that the

administrative judge properly applied the privilege at issue. PFR File, Tab 3 at 13-19.

Having failed to do so in her petition, the appellant then argued otherwise in her reply

brief. PFR File, Tab 4 at 11-14. We need not consider those arguments because the

Board’s regulations preclude a party from raising new allegations of error in their reply.

5 C.F.R. § 1201.114(a)(4). The agency’s response did not open the door for the

appellant to raise brand new arguments that she failed to raise in her petition for review.

8

The appellant also referred to reprisal, summarily asserting that she met her associated

burden of proof. PFR File, Tab 1 at 23, 25. However, in the absence of any substantive

argument, we will not address that claim further. Weaver, 2 M.S.P.R. at 133.

13

exceptions not applicable here, the term “qualified” means that the individual

satisfies the requisite skill, experience, education and other job-related

requirements of the employment position the individual holds or desires and, with

or without reasonable accommodation, can perform the essential functions of such

position. 9 Id.; 29 C.F.R. § 1630.2(m). Reasonable accommodation includes

modifications to the manner in which a position is customarily performed in order

to enable a qualified individual with a disability to perform the essential job

functions, or reassigning the employee to a vacant position whose duties the

employee can perform. Clemens, 120 M.S.P.R. 616, ¶ 10.

The administrative judge assumed that the appellant had a disability for the

purposes of his decision, but found that the appellant’s failure to accommodate

claim failed because the appellant never articulated a reasonable accommodation

that would permit her to perform the essential functions of her position. ID

at 18-22. Among other things, he noted that after the appellant’s attorney

included a vague reference to the Americans with Disabilities Act (ADA) in

response to the proposed removal, the agency responded by asking if the

appellant had a disability and needed a reasonable accommodation, but the

appellant failed to respond. ID at 20-21 (citing IAF, Tab 4 at 996; RAF, Tab 9

at 66).

On review, the appellant argues that while she may not have ever used the

term “accommodation” in discussions with the agency, the record showed that she

did request help, triggering the agency’s obligation to engage in the interactive

process. PFR File, Tab 1 at 23-24 (referencing HT2 (testimony of appellant’s

union representative)); see Clemens, 120 M.S.P.R. 616, ¶ 12 (recognizing that an

employee only has a general responsibility to inform her employer that she needs

accommodation for a medical condition, after which the employer must engage in

the interactive process to determine an appropriate accommodation). However,

9

The initial decision contains a typographical error regarding the pertinent regulations.

ID at 18 (citing 5 C.F.R. §§ 1630.2, 1630.9); see 29 C.F.R. §§ 1630.2, 1630.9.

14

even if we agreed that the appellant met her obligation to trigger the interactive

process, she has failed to explain how the agency failed to do its part. Again,

during the response period for her proposed removal, the agency specifically

asked if the appellant had a disability and needed an associated reasonable

accommodation. IAF, Tab 4 at 996. In doing so, the agency acknowledged that

the appellant’s response could result in her retention, rather than removal, via

reasonable accommodation. Id. Yet it seems that the appellant provided no

response. 10 Accordingly, we agree with the administrative judge; the appellant’s

failure to accommodate claim is unavailing. See Miller v. Department of the

Army, 121 M.S.P.R. 189, ¶ 15 (2014) (recognizing that both parties must engage

in the interactive process in good faith); Simpson v. U.S. Postal Service,

113 M.S.P.R. 346, ¶ 18 (2010) (finding that an employee did not prove the denial

of reasonable accommodation where he was unresponsive to the agency’s good

faith attempts to engage in the interactive process).

On remand, the administrative judge shall make new findings as to the appellant’s

disparate treatment disability discrimination claims.

After the administrative judge issued the initial decision, the Board

clarified the standards for a disability discrimination disparate treatment claim.

Specifically, we recognized that such claims are subject to a motivating factor

standard. Pridgen v. Office of Management and Budget, 2022 MSPB 31, ¶ 40.

On remand, the administrative judge shall reconsider the appellant’s disparate

treatment disability discrimination claim under the recently-clarified legal

standard along with any additional evidence adduced.

10

In her reply, the appellant suggests that the agency erred by asking her attorney about

any potential disability or need for accommodation, rather than asking the appellant

herself. PFR File, Tab 4 at 14. Yet it was the appellant’s attorney who implicated the

Rehabilitation Act and advised, “[s]hould anyone wish to discuss any issue involved

with [the appellant], please do not hesitate to contact me. I ask that [the appellant’s

representation] by counsel be accorded the appropriate and required deference.” RAF,

Tab 9 at 66.

15

ORDER

For the reasons discussed above, we REMAND this appeal to the Central

Regional Office for further adjudication in accordance with this Remand Order.

On remand, the judge shall accept argument and evidence and make findings as to

whether the agency showed that the appellant’s performance was unacceptable

prior to the PIP. The administrative judge shall also reconsider the appellant’s

affirmative defense of disparate treatment disability discrimination and make new

findings on that issue. The administrative judge may incorporate his prior

findings, as appropriate.

FOR THE BOARD: ______________________________

Gina K. Grippando

Clerk of the Board

Washington, D.C.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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