discussing indicia of witness credibility
How later courts described this case
- discussing indicia of witness credibility
Written by the judges who cited it.
The opinion
FILED
Aug 30, 2022
03:21 PM(CT)
TENNESSEE COURT OF
WORKERS' COMPENSATION
CLAIMS
IN THE
AT JACKSON
ARLENE ERNSTES, ) Docket No. 2020-07-0617
Employee, )
v. )
PRINTPACK, INC., ) State File No. 66407-2020
Employer, )
and )
STARR INDEMNITY & LIABILITY CO., ) Judge Amber E. Luttrell
Carrier. )
COMPENSATION ORDER
below, the Court rejects the defense and holds that Ms. Ernstes proved by a preponderance
of the evidence that she sustained a compensable hearing loss injury. As a result, she is
entitled to ten-percent permanent partial disability benefits and future medical benefits.
History of Claim
Ms. Ernstes is eighty-three years old and worked for Printpack for thirty-three years,
retiring in March of 2016. She alleged that exposure to loud machinery during her
employment caused her hearing loss.1
Ms. Ernstes first started working for Printpack at its Indiana facility for seventeen
years and then moved to the Tennessee plant. She stated she did everything in the plant
during her years at Printpack, which included working as a shop-floor helper, trainer, and
truck loader. She also worked on computers, in the lab, and in maintenance. She spent most
,
1Before working at Printpack, Ms. Ernstes worked for a sewing factory and at a grocery store deli, but
she was not exposed to loud noises at either job.
1
her entire employment but stated she could still hear loud noises and people talking.
Ms. Ernstes first noticed gradual hearing problems when she had to turn up her
television volume, and her granddaughters suggested she might need hearing aids. She
estimated she first noticed these problems three to four years before her 2021 deposition.
She believed her hearing loss was age-related. She obtained hearing aids but did not recall
the date.
Printpack performed yearly hearing screens. However, Ms. Ernstes testified that
Printpack never discussed any results with her or recommended she see a physician. She
also never received a copy of the hearing screen results. Instead, she stated she received
notes in her mailbox at work that said whether she passed her screen. Neither Ms. Ernstes
nor Printpack offered any evidence that Ms. Ernstes ever failed a screen. Ms. Ernstes
testified that she did not take the results seriously because she once fell asleep during a
screen performed after her shift, and she still passed.
For its part, Printpack relied on Ms
March 13, 1998, through September 11, 2013.
The screens had an employee signature line at the bottom to certify the employee received
a copy of the report, but none was signed by Ms. Ernstes. Later in her employment, several
screens
ere can be many reasons for a change in hearing, including
medication, test problems, exposure to noise while not wearing hearing protection, or ear
Most screens did not include this statement.
Printpack also introduced a medical record from December 23, 2019, when Ms.
Ernstes saw otolaryngologist Dr. Karl Studtmann and his at West TN
ENT Clinic. The record noted that Ms. Ernstes reported decreased hearing in both ears for
many years that had progressively worsened and a sinus infection a few weeks before,
which resulted in fluid in her ears and dizziness. The PA diagnosed bilateral sensorineural
hearing loss, referred her for a hearing aid consultation, and instructed her to return to the
clinic if her dizziness returned. Ms. Ernstes testified she went to the ENT Clinic that day
due to her dizziness and ear pain and believed her hearing loss was age-related. The record
does not mention either Ms. Ernstes or the provider relating her hearing loss to her work.
Ms. Ernstes testified she first believed she might have work-related hearing loss
when she met with her attorney, who promptly sent letters to Printpack and its carrier on
September 28, 2020, providing notice of her alleged gradually-occurring injury. (Exhibit
2.)2 She filed a Petition for Benefit Determination on November 17, 2020.
2
Ms. Ernstes, through counsel, asserted the meeting occurred in September 2020, shortly before counsel
provided notice to Printpack.
2
In June 2021, Ms. Ernstes obtained an evaluation from Dr. Studtmann. She
introduced his deposition at the hearing. Dr. Studtmann tested Ms. Ernstes and found she
-
Dr. Studtmann also reviewed Ms
1998 and 2013. He testified the 1998 screen showed three abnormal frequencies in the left
ear and normal hearing in the right ear. Between 1998 and 2013, Dr. Studtmann stated the
screens showed a gradual decrease, more in her left ear than her right ear, which he
described as significant.
Dr. Studtmann concluded that Ms. Ernstes -
induced hearing loss. He causally related it to her noise exposure at Printpack based on the
progression of noise-induced hearing loss during the period he reviewed and assigned a
ten-percent impairment.
On cross-examination, Dr. Studtmann testified regarding Ms
to his clinic. He testified she presented complaining of dizziness and hearing loss, but her
biggest complaint was dizziness. He stated her dizziness had improved and the type she
described was consistent with a blood-pressure problem. He performed an audiogram at
that visit and found down-sloping high frequency sensorineural hearing loss and mild low
Dr. Studtmann discussed her hearing loss with her in 2019 and his referral
for hearing aids but testified they did not discuss the cause at that point. Dr. Studtmann
denied that Ms. Ernstes should have known in 2019 that her hearing loss was work-related
Findings of Fact and Conclusions of Law
Ms. Ernstes must prove all elements of her claim by a preponderance of the
evidence. Tenn. Code Ann. § 50-6-239(c)(6) (2021).
Notice and Statute of Limitations
Printpack contended Ms
because her claim is time-barred. Tennessee Code Annotated section 50-6-203(b)(1)
provides the limitations on claims and states the following:
to or on behalf of the employee, the right to compensation . . .shall be forever
barred, unless the notice required by § 50-6-201 is given to the employer and
a petition for benefit determination is filed with the bureau . . within one (1)
year after the accident resulting in injury.
3
(Emphasis added.)
The Court first considers whether Ms. Ernstes gave notice to Printpack as required
by Tennessee Code Annotated section 50-6-201(b)(1). Because Ms. Ernstes alleges a
cumulative-trauma condition, she must satisfy the following notice requirement:
In those cases where the injuries occur as the result of gradual or cumulative
representative shall provide notice of the injury to the employer within thirty-
days (30) after the employee:
(1) Knows or reasonably should know that the employee has suffered a work-
related injury that has resulted in permanent physical impairment; 3
Here, the question is whether Ms. Ernstes notified Printpack of her injury within
thirty days of when she knew or reasonably should have known that she suffered a work-
related injury that resulted in permanent physical impairment. The Court finds she did.
Printpack argued Ms. Ernstes knew or should have known she had a work-related
hearing loss years before her notice date or, at the latest, when she was diagnosed with
hearing loss in 2019. It argued that given the noisy environment Ms. Ernstes worked in at
Printpack, reasonable person exercising due diligenc
discovered that her perceived hearing loss was work-related
s she had hearing loss
with knowledge that it was work-related. Ms. Ernstes admitted she noticed difficulty
hearing and raised her television volume three to four years before giving her deposition.
She was in her late seventies at that time, and she attributed her hearing loss to her age. She
did not causally relate it to work until she met with her attorney, and they notified Printpack
in September 2020. Dr. Studtmann later confirmed it in June 2021, when he told her she
had work-related hearing loss and assigned permanent impairment.
Ms. Ernstes was credible. By direct observation, the Court finds Ms. Ernstes was
honest and forthcoming when describing her hearing loss and its cause. See Kelly v. Kelly,
445 S.W.3d 685, 694-695 (Tenn. 2014) (discussing indicia of witness credibility). The
Court finds any inconsistencies in her testimony are attributable to a poor memory given
the length of time that has passed rather than a lack of credibility.
The Court further finds that Ms
support her testimony. Nowhere in the 2019 medical record did Ms. Ernstes or her
3
The thirty-day notice period effective prior to July 1, 2016, is applicable to injuries between July 1, 2014
thirty- date notice period applies.
4
providers causally relate her hearing loss to her work, and Dr. Studtmann confirmed they
did not discuss the cause of her hearing loss at that time.
As for the hearing screens, she
never received them, and Printpack never explained the results to her. She only received
notes stating whether she passed in her mailbox, and Printpack offered no testimony that
she ever failed a screen. Her testimony is bolstered by the fact that none of the screens
introduced into evidence was signed by Ms. Ernstes to certify her receipt. Further,
Printpack failed to explain how these screens were its notice to her that she had suffered a
work-related hearing loss.
Printpack also cited Jenkins v. Goodyear Tire & Rubber Co., No. W2014-02303-
SC-R3- in
support of its position. In Jenkins, the employee died before filing suit, and his estate filed
the action. The Panel held that because the employee could not testify, the only proof of
what he knew was in his medical records. That evidence showed that the employee had a
hearing loss before he was hired, that subsequent tests showed his condition worsened, and
he signed a yearly report certifying that the results were discussed with him. He waited two
years after his employment ended to bring a claim. The panel held:
We think a reasonably prudent person, knowing that he had significant
hearing loss, which got worse through twenty-one years of employment,
would not wait until two years after his last day of work to take any action,
and would have sought medical advice before the various periods of
limitation ran.
Jenkins, at *10.
The Court finds Jenkins is distinguishable. Here, Ms. Ernstes was able to testify as to when
she first knew her hearing loss was work-related, and she provided notice and filed her
claim shortly afterward. Also, unlike Jenkins, Printpack did not offer any proof that Ms.
Ernstes received her yearly screens or an explanation for her hearing loss that might have
triggered the statute of limitations.
For these reasons, the Court holds that Ms. Ernstes gave timely notice of her hearing
loss injury. The Court now turns to whether she filed her petition for benefit determination
-6-203(b)(1) requires.
The Appeals Board has
be problematic in gradually occurring or cumulative trauma cases. Maples v. Fed.-Mogul
Corp., 2016 TN Wrk. Comp. App. Bd. LEXIS 8, at *25-26 (Feb. 17, 2016) (internal
citations omitted). The Board
determining the date of injury in gradual injury and cumulative trauma cases. Id. at *27.
5
In this case, Ms. Ernstes testified that her last day worked was March 19, 2016,
which was also the last day she was exposed to the work activity that caused the injury.
Ms. Ernstes filed her Petition for Benefit Determination on November 17, 2020, and argued
that although she did not file her Petition within one year of her last day worked, it was
neve The Court agrees.
The Appeals Board has explained the discovery rule stating, The discovery rule
provides that the statute of limitations
Linsey v.
Acadia Healthcare Co., d/b/a Delta Medical Center-Memphis, 2019 TN Wrk. Comp. App.
Bd. LEXIS 17, at *13 (May 13, 2019). (internal citations omitted).
Again, Ms. Ernstes did not suspect her hearing loss was work-related until meeting
with her attorney and providing notice in September 2020; she believed her declining
hearing was age-related. Printpack offered no evidence she was told or provided anything
at work to suggest otherwise. She did not know it was work-related until she saw Dr.
Studtmann in 2021. Although she saw Dr. Studtmann in 2019, the Court credits her
for dizziness and ear pain. While he diagnosed hearing loss, they did not discuss the cause
of the hearing loss until her 2021 visit. Under t
Petition, filed within two months of her meeting with her attorney, is timely and not barred
by the statute of limitations.
Permanent Disability and Future Medical Expenses
Dr. Studtmann noise exposure at
Printpack; Printpack offered no conflicting medical opinion or causation argument. Thus,
the Court holds Ms. Ernstes proved her hearing loss arose primarily out of and in the course
and scope of her employment at Printpack.
ten-percent rating, Ms. Ernstes is entitled to an original
award of forty-five weeks at the stipulated compensation rate of $451.79, or $20,330.55.
The parties agreed that she is not entitled to increased benefits under Tennessee Code
Annotated section 50-6-207(3)(B) because of her voluntary retirement. The total award of
permanent partial disability is accrued and payable in a lump sum based on the maximum
medical improvement date of June 17, 2021, when Dr. Studtmann evaluated and rated her.
Ms. Ernstes is further entitled to lifetime future medical benefits made reasonably
necessary by her injury. Tenn. Code Ann. § 50-6-204. Printpack shall offer a panel of
physicians from which Ms. Ernstes may select an authorized physician.
IT IS, THEREFORE, ORDERED as follows:
6
1. Printpack shall pay Ms. Ernests $20,330.55 in permanent partial disability benefits.
2. Ms -percent fee of the award under Tennessee
Code Annotated section 50-6-226(a)(1). Mr. Boyd may move the Court for an award
of discretionary costs unless the parties reach an agreement on the issue.
3. Printpack shall pay future medical benefits under Tennessee Code Annotated section
50-6-204(a)(1)(A) and will designate a panel of physicians from which Ms. Ernstes
may choose an authorized physician.
4. The Court taxes the $150.00 filing fee to Printpack, to be paid to the Court Clerk under
Tennessee Compilation Rules and Regulations 0800-02-21-.06 (February, 2022) within
five business days of this order becoming final, and for which execution might issue if
necessary.
5. Printpack shall prepare and submit to the Court Clerk a Statistical Data Form (SD2)
within ten business days of this order becoming final.
6. Unless appealed, this order shall become final thirty days after issuance.
ENTERED August 30, 2022.
_____________________________________
JUDGE AMBER E. LUTTRELL
Court of Compensation Claims
APPENDIX
Exhibits:
1.
2.
3. Danielle Gallimore, PA-C medical record- December 2019
4.
Technical record:
1. Petition for Benefit Determination- November 17, 2020
2. Dispute Certification Notice
3. Request for Scheduling Hearing
4. Scheduling Order
5. Joint Motion for Continuance
6. Order Granting Joint Motion for Continuance
7.
8.
7
9. Post-Discovery Dispute Certification Notice
10. Amended Scheduling Order
11. -Trial Brief
12. -Trial Brief
13.
14. -Compensation Hearing Statement
15. -Compensation Hearing Statement
CERTIFICATE OF SERVICE
I certify that a copy of this Order was sent as indicated on August 30, 2022.
Name Email Service sent to:
Jeffrey Boyd, X jboyd@borenandboyd.com
scallison@borenandboyd.com
Adam Brock-Dagnan, X acbrock-dagnan@mijs.com
ldpipkin@mijs.com
ssshell@mijs.com
_________________________________
Penny Shrum, Court Clerk
wc.courtclerk@tn.gov
8
Compensation Order Right to Appeal:
If you disagree with this Compensation Order, you may appeal to the Workers’
Compensation Appeals Board. To do so, you must:
1. Complete the enclosed form entitled “Notice of Appeal” and file it with the Clerk of the
Court of Workers’ Compensation Claims within thirty calendar days of the date the
Compensation Order was filed. When filing the Notice of Appeal, you must serve a copy
upon the opposing party (or attorney, if represented).
2. You must pay, via check, money order, or credit card, a $75.00 filing fee within ten calendar
days after filing the Notice of Appeal. Payments can be made in-person at any Bureau office
or by U.S. mail, hand-delivery, or other delivery service. In the alternative, you may file an
Affidavit of Indigency (form available on the Bureau’s website or any Bureau office)
seeking a waiver of the filing fee. You must file the fully-completed Affidavit of Indigency
within ten calendar days of filing the Notice of Appeal. Failure to timely pay the filing
fee or file the Affidavit of Indigency will result in dismissal of your appeal.
3. You are responsible for ensuring a complete record is presented on appeal. The Court Clerk
will prepare the technical record and exhibits for submission to the Appeals Board, and you
will receive notice once it has been submitted. If no court reporter was present at the hearing,
you may request from the Court Clerk the audio recording of the hearing for a $25.00 fee.
A licensed court reporter must prepare a transcript, and you must file it with the Court Clerk
within fifteen calendar days of filing the Notice of Appeal. Alternatively, you may file a
statement of the evidence prepared jointly by both parties within fifteen calendar days of
filing the Notice of Appeal. The statement of the evidence must convey a complete and
accurate account of the testimony presented at the hearing. The Workers’ Compensation
Judge must approve the statement of the evidence before the record is submitted to the
Appeals Board. If the Appeals Board must review testimony or other proof concerning
factual matters, the absence of a transcript or statement of the evidence can be a significant
obstacle to meaningful appellate review.
4. After the Workers’ Compensation Judge approves the record and the Court Clerk transmits
it to the Appeals Board, a docketing notice will be sent to the parties. You have fifteen
calendar days after the date of that notice to file a brief to the Appeals Board. See the Rules
governing the Workers’ Compensation Appeals Board on the Bureau’s website
If neither party timely files an appeal with the Appeals Board, the trial court’s Order will
become final by operation of law thirty calendar days after entry. Tenn. Code Ann. § 50-6-
239(c)(7).
For self-represented litigants: Help from an Ombudsman is available at 800-332-2667.
NOTICE OF APPEAL
www.tn.gov/workforce/injuries-at-work/
wc.courtclerk@tn.gov | 1-800-332-2667
Docket No.: ________________________
State File No.: ______________________
Date of Injury: _____________________
___________________________________________________________________________
Employee
v.
___________________________________________________________________________
Employer
Notice is given that ____________________________________________________________________
[List name(s) of all appealing party(ies). Use separate sheet if necessary.]
Compensation Appeals Board
Expedited Hearing Order filed on _______________ Motion Order filed on ___________________
Compensation Order filed on__________________ Other Order filed on_____________________
issued by Judge _________________________________________________________________________.
Statement of the Issues on Appeal
Provide a short and plain statement of the issues on appeal or basis for relief on appeal:
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
Parties
Appellant(s) (Requesting Party): _________________________________________ Employer Employee
Address: ________________________________________________________ Phone: ___________________
Email: __________________________________________________________
______________________________________________ BPR#: _______________________
Phone: _______________________
_________________________________________________________________________
* Attach an additional sheet for each additional Appellant *
LB-1099 rev. 01/20 Page 1 of 2 RDA 11082
Employee Name: _______________________________________ Docket No.: _____________________ Date of Inj.: _______________
Appellee(s) (Opposing Party): ___________________________________________ Employer Employee
______________________________________________ Phone: ____________________
Email: _________________________________________________________
_____________________________________________ BPR#: ________________________
_____________________________________________ Phone: _______________________
_________________________________________________________________________
* Attach an additional sheet for each additional Appellee *
CERTIFICATE OF SERVICE
I, _____________________________________________________________, certify that I have forwarded a
true and exact copy of this Notice of Appeal by First Class mail, postage prepaid, or in any manner as described
in Tennessee Compilation Rules & Regulations, Chapter 0800-02-21, to all parties and/or their attorneys in this
case on this the __________ day of ___________________________________, 20 ____.
______________________________________________
[Signature of appellant or attorney for appellant]
LB-1099 rev. 01/20 Page 2 of 2 RDA 11082