Opinion

HCTEC Partners, LLC v. James Prescott Crawford

Court
Court of Appeals of Tennessee
Filed
Feb 24, 2022
Status
Published
On the bench
Judge Kristi M. Davis
Cited by
0 cases
Authority
More cited than 7.7%

noting that a factor in determining whether something is a trade secret is “the extent to which the information is known outside of the business”

How later courts described this case

  • noting that a factor in determining whether something is a trade secret is “the extent to which the information is known outside of the business”
  • “[E]ven if individual pieces of information may be publicly known, the integration of the information into a unified process may be confidential or a trade secret[.]”
  • “For facts to be considered at the summary judgment stage, they must be included in the record[.]”
  • “Tennessee courts continue to respect the dichotomy between factual malice and legal malice[.]”

Written by the judges who cited it.

The opinion

02/24/2022

IN THE COURT OF APPEALS OF TENNESSEE

AT NASHVILLE

September 8, 2021 Session

HCTEC PARTNERS, LLC v. JAMES PRESCOTT CRAWFORD ET AL.

Appeal from the Chancery Court for Williamson County

No. 48722B Michael Binkley, Judge

_________________________

No. M2020-01373-COA-R3-CV

__________________________

In 2012, plaintiff HCTec Partners, LLC (“HCTec”) and James Prescott Crawford

(“Crawford”) entered into an employment agreement under which Crawford was

prohibited from disclosing any of HCTec’s confidential information and competing with

HCTec for one year after Crawford’s employment with HCTec ended. When Crawford

left HCTec to work for a competitor in 2019, HCTec sought to enforce the agreement.

HCTec sued Crawford for breach of contract and sued Crawford’s new employer, The

Rezult Group, Inc. (“Rezult”), for inducement of breach pursuant to Tennessee Code

Annotated section 47-50-109. After extensive discovery, HCTec moved for summary

judgment as to both claims, which the trial court granted. Discerning no error, we affirm

the trial court’s decision in all respects.

Tenn. R. App. P. 3 Appeal as of Right; Judgment of the Chancery Court Affirmed

KRISTI M. DAVIS, J., delivered the opinion of the Court, in which FRANK G. CLEMENT, JR.,

P.J., M.S., and ANDY D. BENNETT, J., joined.

John T. Baxter and Woods Drinkwater, Nashville, Tennessee, and Erika C. Birg, Atlanta,

Georgia, for the appellants, James Prescott Crawford and The Rezult Group, Inc.

David L. Johnson, Taylor B. Mayes, and Elizabeth Moreton, Nashville, Tennessee, for the

appellee, HCTEC Partners, LLC.

OPINION

BACKGROUND

This case arises from a dispute over a non-compete and non-disclosure agreement

executed by HCTec and Crawford in 2012. HCTec is a staffing company located in

Brentwood, Tennessee, that sources healthcare information technology (“HIT”) personnel

and places them with hospitals and hospital systems across the country. It is undisputed

that HIT recruitment is a competitive industry. Crawford was originally hired as a recruiter

“to source, screen, submit and place candidates for HIT positions.” Prior to 2012,

Crawford managed a Smoothie King and occasionally helped with his brother-in-law’s

construction business. When hired by HCTec, Crawford signed a “Confidentiality, Non-

Competition, and Non-Solicitation Agreement” (the “Agreement”), which provides as

pertinent:

Except as required to perform Employee’s job duties at the Company,

Employee agrees not to Use or disclose any Trade Secrets of the Company

during Employee’s employment at the Company, or at any time after the

termination of Employee’s employment at the Company for any reason, or

prior to such time as they cease to be Trade Secrets through no intentional or

negligent act or failure to act by me in violation of this Agreement or

otherwise.

To prevent Employee from unfairly taking advantage of the knowledge and

opportunities gained while in the Company’s employ, or to profit at the

expense of the Company, during Employee’s employment with the Company

or the 1 (one) year period following the termination of Employee’s

employment for any reason, whether by discharge or resignation or on

account of relocation, or any other reason, Employee agrees not to compete

with the Company in the U.S. directly or indirectly, individually or as a

partner, agent, proprietor, director, officer, independent contractor, advisor,

salesperson, sales manager, sales trainer, consultant, member, stockholder,

or employee of any other person, firm, limited liability company, partnership,

corporation, or other Competing Business (as that term is defined in Section

4)[.]

***

The parties agree that in the event it becomes necessary to seek judicial

remedies for the breach or threatened breach of this Agreement, the

prevailing party will be entitled, in addition to all other remedies, to recover

from the non-prevailing party all costs of such judicial action, including but

not limited to, reasonable attorneys’ fees and costs and paralegals’ fees,

together with all such expenses related to any appeal.

At the time of hiring, HCTec provided Crawford with a week of classroom training

regarding HIT recruiting best practices, the HIT market overall, resume review, candidate

screening, and rate negotiation. By all accounts Crawford performed exceptionally and

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was promoted to Recruiting Team Lead in 2016 and then to Recruiting Manager in 2017.

Eventually, Crawford became Interim HIT Recruiting Delivery Manager and later the

permanent HIT Recruiting Delivery Manager. As Delivery Manager, Crawford was

responsible for and oversaw the recruiting team’s “production, training, mentoring,

coaching, hiring [and] firing.” Crawford reported on his team’s progress during weekly

meetings with HCTec executives. The primary software that HCTec used to compile data

and pay history about its consultants1 and customers, TalentRover, was used by Crawford

daily. Crawford described himself as a “super user” of TalentRover on his resume and

testified in deposition that he was HCTec’s “point person” on the database. HCTec

provided Crawford with training on how to use TalentRover and numerous other platforms

by bringing in outside representatives from those companies. Crawford agreed in his

deposition that while commercially available to other users, TalentRover was configured

specifically for HCTec and that the data as compiled in TalentRover was confidential and

proprietary to HCTec.

In June of 2019, a headhunter reached out to Crawford about an opportunity with

Rezult, another staffing company located in Brentwood. It is undisputed that Rezult’s

office is in the same general area as HCTec’s office. Rezult met with Crawford and

eventually offered him the position of Director, Healthcare IT Division. Although Rezult

is also a staffing company, they recruit personnel for industries outside of HIT2 such as

accounting and finance. According to both Crawford and Rezult, Crawford’s duties at

Rezult entailed growing the HIT recruiting team to perform at the level of Rezult’s other

recruiting divisions. Crawford’s understanding was that the only difference in his job at

Rezult was that he would also oversee a sales team in addition to recruiters, a role he did

not perform at HCTec. Crawford notified HCTec in early August 2019 that he would be

going to work for Rezult but agreed to stay at HCTec through the end of August. Although

Rezult knew Crawford was subject to the Agreement, Rezult’s CEO, John Carrico, testified

that he did not review the Agreement nor seek advice of counsel prior to offering Crawford

the position. Crawford would later testify that he did not understand the Agreement to

apply to him any longer insofar as Crawford was not in a “production role,” meaning

Crawford did not maintain valuable relationships with clients and consultants.

Nonetheless, when questioned by HCTec’s CEO, Bill Grana, Crawford admitted that

Rezult’s HIT recruiting group would be in direct competition with HCTec.

Upon learning of Crawford’s departure, Mr. Grana raised concerns about

Crawford’s role at Rezult. Emails contained in the record show that Mr. Grana and

HCTec’s chief human resources officer, Brandyn Payne, communicated with Rezult and

Crawford about the Agreement. HCTec never took the position that Crawford could not

work for Rezult in any capacity but maintained that Crawford could not compete directly

with HCTec for the term of the Agreement, which was one year. Ms. Payne invited

1

HCTec refers to the HIT personnel that it sources and places as “consultants.”

2

HCTec exclusively recruits HIT personnel.

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Crawford and Rezult to collaborate with her and Mr. Grana on developing guidelines for

Crawford’s work so that he could be employed by Rezult but also comply with the

Agreement. Rezult contended, however, that because Crawford’s role would not be

“outward facing,” there could be no damage to HCTec. In response to a letter sent to Rezult

by counsel for HCTec, Rezult described its position as follows:

Mr. Crawford is fulfilling an internal role at Rezult. He will not be

outwardly facing with customers, consultants, or permanent employees.

Instead, he is building and leading Rezult’s Healthcare IT group. His job

duties include working with senior leadership to determine the Healthcare IT

group’s strategy as well as the needs and management of the group internally.

Mr. Crawford does not have and will not have any role in soliciting

customers, consultants, or permanent employees (including, of course, any

HCTec-connected individuals), and will instead focus on learning and

executing Rezult’s own policies and practices.

Mr. Crawford’s and Rezult’s intentions to ensure that there is no

unfair competition are demonstrated by the facts that Mr. Crawford did not

take any HCTec property and both he and Rezult have been very candid and

open with HCTec about Mr. Crawford’s new role.

Crawford’s first day with Rezult was September 3, 2019. HCTec informed Rezult

that it would seek judicial remedies pursuant to the Agreement unless Rezult ceased and

desisted employment of Crawford in any role involving HIT staffing. The parties could

not agree, however, and HCTec filed its verified complaint in the Chancery Court for

Williamson County (the “trial court”) on September 12, 2019. HCTec alleged breach of

contract as to Crawford and inducement of breach as to Rezult and requested compensatory

damages as well as injunctive relief. HCTec alleged in its complaint that Crawford had

intimate knowledge of and access to its financial information, client lists, confidential

strategies, network of HIT professionals, national market data, budgets and forecasts,

targets and strategic goals, and key operating objectives and workplans.

It is undisputed that HCTec contributed to training Crawford, including the week of

classroom training upon his initial hire, attendance at an exclusive HIT recruitment training

at Belmont, and a leadership conference in Chicago. Crawford also admitted in deposition

that he spent a significant amount of time with Bobby Knight, HCTec’s Senior Vice

President of Strategic Staffing, as well as other various executives, who trained and

mentored Crawford on a daily basis. HCTec sought attorney’s fees pursuant to the

Agreement, as well as treble damages against Rezult in accordance with Tennessee Code

Annotated section 47-50-109.

In seeking a temporary injunction, HCTec posited that it had a protectable business

interest by virtue of Crawford’s training and access to confidential information and that

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HCTec was likely to succeed on the merits of its claim. HCTec further argued that the

potential harm it faced outweighed any potential harm to Crawford and that the Agreement

was not inimical to public interests.

Crawford and Rezult (together, “Appellants”) opposed the temporary injunction,

arguing that HCTec failed to meet the high bar necessary to justify such relief. Appellants

also urged that Crawford had learned his business skills, such as leadership, in college and

that the training Crawford received at HCTec was general in nature. Appellants also

alleged that Crawford took no information or property from HCTec and was forthright

about leaving to work for Rezult. Overall, Appellants maintained that HCTec was unlikely

to succeed on the merits of its claims because it sought to restrain ordinary competition. In

support, Appellants filed affidavits of Crawford and Mr. Carrico. Crawford contended that

his training at HCTec was general, that he had limited contact with HCTec’s clients as a

recruiting leader, and that his role at HCTec was “middle-management” at best.

The trial court granted HCTec’s motion on October 21, 2019, thereby enjoining

Crawford from working for Rezult “in a capacity ‘relating to the HIT sector’ pending trial

of this matter.” Appellants attempted to remove the injunction by seeking an extraordinary

appeal to this Court, see Tenn. R. App. P. 10, and filing a motion to dissolve the injunction

in the trial court, neither of which were successful. The parties proceeded with discovery

and Appellants eventually filed a counter-claim against HCTec for wrongful injunction.

On March 13, 2020, HCTec filed a motion for summary judgment, alleging that no

genuine issues of material fact existed regarding its claims against Appellants. In support,

HCTec relied on the declaration of Mr. Grana, as well as the depositions of Crawford and

Mr. Carrico. HCTec alleged that there was ample consideration for the Agreement and

that it had a protectable business interest because of Crawford’s specialized and significant

training and intimate knowledge of HCTec’s business strategies and confidential

information. HCTec also alleged that the restrictions in the Agreement were, as a matter

of law, reasonably tailored to protect HCTec’s interests. Regarding the inducement of

breach claim against Rezult, HCTec argued that the undisputed facts demonstrated that

Rezult knew about the agreement, induced Crawford to breach it anyway, and acted with

malice in doing so. HCTec also asked the trial court to dismiss Appellants’ counter-claim

for wrongful injunction.

Appellants responded to the motion for summary judgment on April 13, 2020, first

arguing that the Agreement was unenforceable. Appellants noted that when Crawford was

promoted by HCTec, he received new offers of employment that contained no mention of

the Agreement. Appellants also claimed the Agreement was unenforceable because

Crawford’s training was general rather than specialized, Crawford took no proprietary

information with him when he left HCTec, and he did not disclose any confidential

information to Rezult. According to Appellants, disputes of material fact remained

regarding HCTec’s purported legitimate business interest and the extent to which

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information known by Crawford was actually confidential or likely to foster unfair

competition. Regarding the inducement of breach claim against Rezult, Appellants

claimed that whether Rezult maliciously intended to induce a breach was a question that

must be left to a jury.

The trial court held a hearing on HCTec’s motion for summary judgment via Zoom,

and entered an order granting the motion on May 26, 2020. As pertinent, the trial court

concluded:

a. Legitimate Business Interest

***

When first hired, Crawford received one week of in-classroom

training tailored to HIT staffing and led by the Director of Recruiting. HCTec

provides its recruiters, including Crawford, training not only in its staffing

recruitment models and processes, but also in the “highly, highly specialized

area” of HIT itself, which differs from general information technology. In

2018, HCTec enrolled Crawford in a twelve-to fourteen-week healthcare

industry course at Belmont, which included HIT training; and just months

prior to his departure in 2019, HCTec sent Crawford to a general leadership

training seminar in Chicago. Crawford viewed this training as an indication

HCTec was investing in his career with the company.

Throughout his employment, Crawford was provided “countless”

lessons during mentoring and coaching sessions with HCTec’s leaders

Robert Knight, Aaron Baker, Matt Tant, Elliott Hood, Stuart Minehart, Ryan

Roth, Jeff Newman, Theo Horrocks, and Jordan McNichols. Crawford also

received one-on-one mentoring and coaching from HCTec’s current CEO,

William Grana, and HCTec’s current Chief Human Resources Officer,

Brandyn Payne, both of whom considered Crawford a valuable and “high

potential” employee of HCTec.

Crawford was trained on industry best practices, best practices for

HCTec specific processes, and situational responses. In particular, Crawford

was trained in candidate pipelining and recruitment best practices; HCTec’s

unique recruiting model and key performance indicators (“KPI”); support for

specific applications including GoLive, recruitment technology platforms

including Akken, Bullhorn, eRecruit, and Talent Rover, and market rates,

among other systems and processes.

Crawford’s training by HCTec allowed him to go on to develop and

deliver training for the company. Crawford led an interdepartmental “lunch-

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and-learn” focused on best practices. When Crawford was promoted to

Recruiting Team Lead, he was responsible for coaching and mentoring other

recruiters, both experienced and inexperienced. When elevated to Recruiting

Manager, Crawford was responsible for “production, training, mentoring,

coaching, hiring, [and] firing” a staff of approximately fifteen to twenty

employees.

Based on the foregoing, the record reflects no genuine issue of

material fact whether HCTec provided Crawford specialized training

sufficient to contribute to a legitimate business interest protectable by an

enforceable non-competition agreement.

***

While employed at HCTec, Crawford had access to the following

information proprietary to HCTec and not publicly or generally available:

HCTec’s billing client list; HCTec’s quarterly financial information

including gross revenue, gross profit, and EBITDA; proprietary information

about HCTec prospective clients; compiled data about performance results

from implementation of HCTec’s key operating objectives; HCTec’s budgets

and forecasts; HCTec’s short-term strategic goals and growth targets

including gross profit, revenue, and headcount; HIT team performance data

for HCTec’s private equity partner; compensation structures for HCTec

recruiters including HCTec commission plan design; designs for HCTec’s

key performance indicators; HCTec’s billing rates for all positions; HCTec’s

organizational design structures; HCTec’s meeting cadence; and HCTec’s

performance management processes, including daily schedules.

Crawford agreed this information was “proprietary” to HCTec. The

transcript reflects Crawford defined proprietary as “Information that

[HCTec] created and ha[s] a monetary interest in”; and he used the term

interchangeably for the term “confidential.” Where Crawford identified

information as publicly available—even where not easily accessible—he so

noted and disputed its proprietary nature. Rezult agrees much of the

foregoing information is confidential and proprietary to HCTec.

Crawford was exposed to some of this information in the weekly

revenue-pipeline meeting with HCTec’s executive leadership team, during

which he was made privy to performance updates for each division of the

company. Crawford was exposed to other confidential and proprietary

information in his day-to-day management of the HIT recruiting division.

Crawford also created data compilations and developed processes for

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HCTec which were not made publicly available and were not readily

accessible. Crawford compiled data about HCTec’s HIT performance, head

count, and gross profit on a weekly basis and presented the information at

HCTec’s executive revenue-pipeline meetings. Crawford led the daily

morning meeting for his recruiting team and executed HCTec’s performance

management process. He was involved in the development of tactical day-

to-day strategies for HCTec’s HIT recruiting division. Crawford created

HCTec’s rules of engagement, or “corporate guidelines for when a recruiter

can and cannot contact a certain candidate.”

HCTec’s main system for matching consultants to clients was Talent

Rover, an applicant tracking system used by HCTec to create, organize,

search, and maintain data compilations. While commercially available,

Talent Rover was highly customized and configured to HCTec’s business.

Crawford was HCTec’s “subject matter expert” or “point person” about

Talent Rover. Crawford was not only a “super user” of the customized

information in Talent Rover, but he also participated in configuring it, to

allow HCTec different ways of organizing consultants. HCTec and Crawford

agree HCTec maintained a proprietary interest in and preserved the

confidentiality of the data compiled in HCTec’s version of Talent Rover.

As previously noted, Crawford participated in the development and

implementation of the Sourcer program, a multi-week training program for

new recruiters, which he considers proprietary to HCTec. Also in 2018,

Crawford teamed up with HCTec executives to win the company’s selection

as a vendor by Cerner Corporation, one of the largest electronic medical

record (“EMR”) providers, for Cerner’s implementation of EMR software

for the United States government. In that role, Crawford learned about

relevant federal government requirements, “attended key meetings and was

privy to valuable information about the . . . selection process,” and interacted

with other subcontracting partners. . . . Rezult specifically agreed HCTec’s

client list is confidential. The record reflects no genuine issue of material fact

whether HCTec gave Crawford access to its trade or business secrets or other

confidential information sufficient to contribute to a legitimate business

interest protectable by an enforceable non-competition agreement.

***

c. Danger to Employer

It is undisputed Crawford did not take any physical HCTec property

with him when he left HCTec. [Appellants] contend this precludes

enforceability, alternatively arguing remembered information is “not

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protectable” and “less protect[able].”

***

[] Tennessee law does not require Crawford to have stolen physical

company property. Crawford acknowledged he had frequent, extensive, and

long-term access to information valuable to HCTec, HCTec took measures

to preserve its confidentiality, and HCTec would be harmed to varying

degrees if its competitors had access to the information. This is sufficient to

create a legitimate business interest properly protectable by valid and

enforceable restrictive covenants. See, e.g., Combs v. Brick Acquisition Co.,

[No. E2012-02696-COA-R3-CV], 2013 WL 5872448, at *7 (Tenn. Ct. App.

Oct. 30, 2013) (price lists and target profit margins properly protectable

based on employee’s fluency and frequency with information, even though

employee kept no documentation and had not memorized the information).

[Appellants] complain HCTec has not demonstrated it was harmed by

Crawford’s [move] to Rezult. The Court’s task is to determine “danger to the

employer if the move agreement is not enforced.” Hasty, 671 S.W.2d at 472-

73 (citing Affright, 409 S.W.2d at 363); Udom, 166 S.W.3d at 678-79. A

reasonable non-compete agreement supported by a legitimate business

interest exists to prevent harm; and in fact Crawford agreed not to compete

with HCTec for one year to “prevent [him] from unfairly taking advantage

of the knowledge and opportunities gained while in the Company’s employ,

or to profit at the expense of the Company.” The agreement further provides

HCTec “the right to obtain an injunctive or other equitable relief from a court

of competent jurisdiction restraining such breach or threatened breach.”

***

On arriving at Rezult, Crawford in fact commenced an “active management

role” leading the HIT recruiting team, including strategic planning and

decision-making. The Court finds no genuine issue of material fact that

Crawford’s move to Rezult created a real and substantial danger of unfair

competition to HCTec.

(Some internal record citations omitted).

The trial court went on to find that: 1) because Rezult still employed Crawford and

had no intention of firing him, the harm to Crawford was minimal; 2) the Agreement was

not inimical to public interest; and 3) the time and place restrictions of the Agreement were

reasonable in light of HCTec’s national operations.

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The trial court also rejected Appellants’ argument that the Agreement was abrogated

by Crawford’s promotions:

The letters of employment cited by [Appellants] neither explicitly

rescind [the Agreement] nor refer in any way, much less comprehensively,

to its subject matter—which is non-competition, non-solicitation, and non-

disclosure. The letters address only Crawford’s new compensation structure.

***

The Court concludes the letters of employment at issue do not qualify as a

matter of law to abrogate or supersede Crawford’s non-compete agreement.

Next, the trial court found that there were no genuine issues of material fact as to

whether Crawford breached the Agreement by going to work for Rezult, noting that

undisputedly, Crawford’s job was to grow and manage a team of HIT recruiters and that

this was also his job with HCTec. Additionally, the trial court found that Crawford

undisputedly disclosed HCTec’s gross profit figure to Mr. Mintz and Rezult in 2019 and

thus breached the non-disclosure portion of the Agreement. Finally, the trial court found

that HCTec was entitled to recover its attorney’s fees pursuant to the prevailing party clause

in the Agreement.

Crawford was enjoined from working for Rezult in a capacity related to HIT

recruiting until October 21, 2020. The trial court also found in favor of HCTec as to its

inducement of breach claim against Rezult, concluding that Rezult knew of the Agreement

prior to Crawford’s official hiring and acted intentionally and with the purpose of

benefiting itself at HCTec’s expense by hiring Crawford anyway. Although Appellants

urged that HCTec’s attorney’s fees could not be the only measure of damages, the trial

court applied the “independent tort theory” and concluded that HCTec’s attorney’s fees

and expenses were compensatory damages under the circumstances. The trial court then

found, pursuant to section 47-50-109, that HCTec was entitled to treble the amount of

damages awarded. Appellants then filed a timely notice of appeal to this Court.

ISSUES

Appellants’ issues are taken from their principal brief and slightly restated:

1. Whether the trial ourt erred in concluding that HCTec had a legitimate business

interest properly protectable by the Agreement.

2. Whether the trial court erred in concluding the Agreement was enforceable

after Crawford received promotion letters that did not mention the Agreement.

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3. Whether the trial court erred in concluding that Crawford breached the

Agreement.

4. Whether the trial court erred in concluding that HCTec can recover attorney’s

fees pursuant to the Agreement.

5. Whether the trial court erred in concluding that Rezult induced the breach of

Crawford’s agreement.

6. Whether the trial court erred in concluding that attorney’s fees incurred in

litigation are recoverable damages under Tennessee Code Annotated § 47-50-109,

which can then be trebled.

In its posture as Appellee, HCTec contends that it is entitled to attorney’s fees

incurred on appeal.

STANDARD OF REVIEW

Appellants challenge the trial court’s grant of summary judgment in favor of

HCTec. A trial court may grant summary judgment only if the “pleadings, depositions,

answers to interrogatories, and admissions on file, together with the affidavits . . . show

that there is no genuine issue as to any material fact and that the moving party is entitled

to a judgment as a matter of law.” Tenn. R. Civ. P. 56.04. The propriety of a trial court’s

summary judgment decision presents a question of law, which we review de novo with no

presumption of correctness. Kershaw v. Levy, 583 S.W.3d 544, 547 (Tenn. 2019).

DISCUSSION

a. Enforceability of the Agreement

First, Appellants argue that HCTec did not establish that it had a legitimate business

interest protectable by the Agreement. Appellants also argue that the Agreement was

“abrogated” by letters from HCTec to Crawford offering him various promotions.

Because it presents a threshold question, we first address Appellants’ argument that

the Agreement was rendered invalid by Crawford’s subsequent promotions. In

determining that the letters did not abrogate the Agreement, the trial court relied on

Tompkins v. Federal Express Corp., No. 2:09-cv-02073-JPM-dkv, 2010 WL 1780232

(W.D. Tenn. Apr. 30, 2010). Tompkins was an employment dispute between FedEx and a

former employee. Upon his hiring in 1996, the employee signed an employment

agreement, which, inter alia, provided that any lawsuit brought by the employee against

FedEx must be filed “within the time prescribed by law or 6 months from the date of the

event forming the basis of [the] lawsuit, whichever expires first[.]” Id. at *1. In 2000, the

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employee received a letter, which incorporated by reference the job application to which

the agreement had been attached, offering him a promotion. Id. The employee was then

terminated in 2007, and after nearly a year, he filed a lawsuit alleging several claims against

FedEx. Id. FedEx sought dismissal based upon the time limitation in the employment

agreement. Id.

The plaintiff argued, as Appellants do here, that his promotion superseded the

original employment agreement. Id. at *3. Applying Tennessee law, the district court

rejected this argument, explaining as follows:

“A contract may be . . . abrogated by a new contract[.]” Robert J.

Young Co. v. Nashville Hockey Club Ltd. P’ship, No. M2006-2511-COA-

R3-CV, 2008 WL 820488, at *5 (Tenn. Ct. App. March 26,

2008) (quoting 17B C.J.S. Contracts § 434). “However, making subsequent

contracts that deal with the same subject matter as the earlier contracts does

not abrogate the previous instruments unless the subsequent contract either

explicitly rescinds the earlier instruments or deals with the subject matter of

those instruments so comprehensively as to be complete within itself,” or the

two agreements are so inconsistent that they cannot be reconciled. Id.

(quoting 17B C.J.S. Contracts §§ 434, 435).

The 2000 acceptance letter does not explicitly rescind the Employment

Agreement. (See Pl.’s Resp. Ex. 4.) Nor does it deal with the terms of

Plaintiff’s employment so comprehensively that it implicitly rescinds the

Employment Agreement, or create an irreconcilable inconsistency with the

earlier contract. (See id.) Plaintiff’s argument fails.

Id. Based on the foregoing, HCTec asserts that the trial court properly concluded

Crawford’s promotions had no bearing on the Agreement.

On the other hand, Appellants rely on Sodexo Operations, LLC v. Abbe, 382 F.

Supp.3d 162, 166 (D. Mass. 2019), in arguing that Crawford’s changed circumstances

within HCTec invalidate the Agreement. In that case, Sodexo sued a former employee for

breach of his non-compete when the employee left to work for Sodexo’s direct competitor,

Wellforce. Id. at 163–64. Both companies provided food services and facilities

management to hospitals. Id. at 163. The employee had been with Sodexo for fourteen

years and during that time his job responsibilities changed substantially. Id. Upon filing

its case, Sodexo moved for a preliminary injunction which the district court denied,

explaining that:

the changed circumstances doctrine further jeopardizes the

enforceability of the non-compete. Massachusetts courts are hesitant to grant

injunctive relief where the institution of a non-competition provision

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precedes material changes in the employment relationship. See KNF & T

Staffing, Inc. v. Muller, No. SUCV201303676BLS1, 2013 WL 7018645, at

*3 n.4 (Mass. Super. Oct. 24, 2013) (collecting cases). Defendants make a

credible argument that there were several material changes in Mr. Abbe’s

compensation and job responsibilities between 2005, when he signed the

non-compete, and 2019, when he resigned from Sodexo. Indeed, when in

2014 he began overseeing the Sodexo-Lowell contract, Sodexo allegedly

presented him with a new offer letter that made no reference to the non-

compete he had signed nine years prior.

Id. at 166.

We agree with HCTec that Sodexo is inapplicable, and we take no issue with the

trial court’s ruling. First and foremost, Sodexo is based on “the changed circumstances”

doctrine which is rooted in Massachusetts law. Here, the Agreement expressly provides

that it is controlled by Tennessee law, and Appellants cite no Tennessee case law

supporting their theory.3

Second, the plain and unambiguous language of the Agreement undermines

Appellants’ argument. The Agreement provides in several places that its terms apply to

Crawford’s employment with HCTec, rather than solely to his role as a recruiter, as

Appellants maintain. For example, the Agreement’s recitals provide that HCTec “desires

to employ or to continue to employ Employee to render, for and on behalf of the Company,

professional services in connection with conducting its business[.]” Likewise, the non-

compete clause applies “during Employee’s employment with the Company or the 1 (one)

year period following the termination of Employee’s employment for any reason[.]” The

clear import of the Agreement is that its terms apply, without qualification, to Crawford’s

employment with HCTec as opposed to a particular role within the company. Accordingly,

we agree with the trial court that “[n]othing in the agreement suggests it fails to apply to

Crawford” should Crawford change roles within HCTec. See Hixson v. Am. Towers, LLC,

593 S.W.3d 699, 711 (Tenn. Ct. App. 2019) (“The written words of a contract are the

‘lodestar’ of contract interpretation. We generally interpret words according to the ‘usual,

natural, and ordinary meaning of the contractual language.’” (quoting Individual

Healthcare Specialists, Inc. v. BlueCross BlueShield of Tennessee, Inc., 566 S.W.3d 671,

694 (Tenn. 2019))).

3

In fact, our Supreme Court, in Central Adjustment Bureau v. Ingram, 678 S.W.2d 28, 35 (Tenn.

1984), upheld the enforceability of non-compete agreements despite one former employee having “received

numerous salary increases as well as two promotions.” The primary issue in Central Adjustment Bureau

was whether sufficient consideration underpinned the non-competes, insofar as they were signed after the

employees were hired. Although Central Adjustment Bureau is therefore not precisely on point, we

perceive the upholding of the agreement in that case, notwithstanding the employee’s “changed

circumstances,” to weigh against Appellants’ argument that this Court should adopt the approach used in

Sodexo.

- 13 -

Nor are Crawford’s letters inconsistent with the terms of the Agreement. The letters

do not purport to amend or rescind the Agreement, or even mention the Agreement at all.4

Rather, the letters simply designate new titles for Crawford and lay out additional

compensation. Accordingly, we conclude, as the trial court did, that the Agreement is not

unenforceable on this basis.

Next, Appellants argue that the Agreement is unenforceable because HCTec did not

prove, as a matter of law, that it had a legitimate business interest protectable by a non-

compete. This Court addressed the enforceability of non-compete agreements in Vantage

Tech., LLC v. Cross, 17 S.W.3d 637, 644 (Tenn. Ct. App. 1999):

Covenants not to compete, because they are in restraint of trade, are

disfavored in Tennessee. Hasty v. Rent-A-Driver, Inc., 671 S.W.2d 471, 472

(Tenn. 1984). As such, they are construed strictly in favor of the

employee. Id. However, when the restrictions are reasonable under the

circumstances, such covenants are enforceable. Id. The factors that are

relevant in determining whether a covenant not to compete is reasonable

include “the consideration supporting the agreements; the threatened danger

to the employer in the absence of such an agreement; the economic hardship

imposed on the employee by such a covenant; and whether or not such a

covenant should be inimical to public interest.” Allright Auto Parks, Inc. v.

Berry, 219 Tenn. 280, 409 S.W.2d 361, 363 (1966).

The first factor, consideration, is not an issue on appeal. In balancing

the other three factors, a threshold question is whether the employer has a

legitimate business interest, i.e., one that is properly protectable by a non-

competition covenant. See Hasty, 671 S.W.2d at 473.

Several principles guide the determination of whether an employer

has a business interest properly protectable by a non-competition covenant.

Because an employer may not restrain ordinary competition, it must show

the existence of special facts over and above ordinary competition. Id. These

facts must be such that without the covenant, the employee would gain an

unfair advantage in future competition with the employer. Id. Considerations

in determining whether an employee would have such an unfair advantage

include (1) whether the employer provided the employee with specialized

training; (2) whether the employee is given access to trade or business secrets

4

Also problematic to Appellants’ argument is the failure to articulate which offer letter specifically

abrogates the Agreement. Crawford received several raises while at HCTec and there are several letters in

the record evidencing same. To that point, while it is undisputed that Crawford was the HIT Recruiting

Delivery Manager when he left HCTec in 2019, there is no formal offer letter contained in the record

pertaining to this promotion or outlining any new, particular terms of his employment.

- 14 -

or other confidential information; and (3) whether the employer’s customers

tend to associate the employer’s business with the employee due to the

employee’s repeated contacts with the customers on behalf of the

employer. Id. These considerations may operate individually or in tandem to

give rise to a properly protectable business interest. See, e.g., AmeriGas

Propane, Inc. v. Crook, 844 F.Supp. 379 (M.D. Tenn. 1993); Flying Colors

of Nashville, Inc. v. Keyt, No. 01A01-9103-CH-00088, 1991 WL 153198

(Tenn. App. M.S., filed August 14, 1991).

Here, Appellants do not argue that the Agreement fails for lack of consideration.5

Moreover, HCTec does not maintain on appeal that Crawford was the face of HCTec such

that its “customers tend to associate [HCTec’s] business with [Crawford] due to his

repeated contacts with the customers.” While HCTec notes in its brief that Crawford had

some contact with consultants and clients, the factors primarily at issue are Crawford’s

training and his access to trade secrets and confidential information. Appellants argue that

Crawford’s training was general rather than specialized and that Crawford’s access to

confidential information was limited. Appellants also maintain that to the extent Crawford

did have access to confidential information, he does not remember it.

An “employer may have a protectable interest in the unique knowledge and skill

that an employee receives through special training.” Vantage Tech., 17 S.W.3d at 645

(emphasis in original). General knowledge and skill, however, does not amount to a

protectable interest. Id. Rather, “[a] line must be drawn between the general skills and

knowledge of the trade and information that is peculiar to the employer’s business.” Id.;

see also Davis v. Johnstone Grp., Inc., No. W2015-01884-COA-R3-CV, 2016 WL 908902,

at *5 (Tenn. Ct. App. Mar. 9, 2016) (“The training must be truly unique to the industry.”);

Hinson v. O’Rourke, No. M2014-00361-COA-R3-CV, 2015 WL 5033908, at *4 (Tenn. Ct.

App. Aug. 25, 2015) (owner of trivia business did not have protectable interest where

training provided to employees was “widely available through other sources”).

Accordingly, “whether an employer has a protectable interest in its investment in training

an employee depends on whether the skill acquired as a result of that training is sufficiently

special as to make a competing use of it by the employee unfair.” Vantage Tech., 17

S.W.3d at 645.

The next factor addresses an employer’s “legitimate business interest in keeping its

former employees from using the former employer’s trade secrets or other confidential

information in competition against the former employer[.]” Hinson, 2015 WL 5033908,

at *3. Although what amounts to a trade secret is not altogether clear, Vantage Tech., 17

S.W.3d at 645, a trade secret may “consist[] of any formula, process, pattern, device, or

compilation of information that is used in one’s business to gain an advantage over

competitors who do not use it.” Hinson, at *3 (citing Hickory Specialties, Inc. v. B & L

5

See Ramsey v. Mutual Supply Co., 427 S.W.2d 849 (1968).

- 15 -

Labs., Inc., 592 S.W.2d 583, 586 (Tenn. Ct. App. 1979)). “Confidential information is

closely analogous to a trade secret and warrants similar protection.” Wright Med. Tech.,

Inc. v. Grisoni, 135 S.W.3d 561, 588 (Tenn. Ct. App. 2001). Whether something amounts

to a trade secret depends on several factors:

(1) the extent to which the information is known outside of the business;

(2) the extent to which it is known by employees and others involved in the

business;

(3) the extent of measures taken by the business to guard the secrecy of the

information;

(4) the value of the information to the business and to its competitors;

(5) the amount of money or effort expended by the business in developing

the information;

(6) the ease or difficulty with which the information could be properly

acquired or duplicated by others[.]

Id. at 589 (citing Venture Express, Inc. v. Zilly, 973 S.W.2d 602, 606 (Tenn. Ct. App.

1998)). Consequently, “the extent to which the information has become available outside

the confidential relationship is significant.” Id.; see also Hinson, 2015 WL 5033908, at *3

(noting that information about trivia business was easily ascertainable by the public

because trivia was done for live audiences); Vantage Tech., 17 S.W.3d at 645 (“[B]ecause

customer identities are not secret, they cannot be considered confidential.”); Cf. Dill v.

Continental Car Co., No. E2013-00170-COA-R3-CV, 2013 WL 5874713, at *17 (Tenn.

Ct. App. Oct. 31, 2013) (finding a legitimate business interest due in part to employees’

access to customer lists, noting that “present customers are a protectable interest of an

employer”).

Here, Crawford’s training and his undisputed access to HCTec’s confidential

information operate “in tandem to give rise to a properly protectable business interest.”

Vantage Tech., 17 S.W.3d at 644. First, Crawford’s training by HCTec was sufficiently

special so as to confer an unfair advantage to Crawford and Rezult. Id. at 645. It is

undisputed that Crawford received a week of training upon his initial hire; this in-class

training included role-playing and instruction on HCTec’s internal processes. Prior to

working for HCTec, Crawford had no experience in the HIT staffing industry. It is also

undisputed that HIT recruiting is competitive and that HCTec’s business model focuses

exclusively on this niche market. Crawford’s direct supervisor, Mr. Knight, testified that

HCTec’s business model is unique in that because of the exclusivity to HIT, HCTec has

intimate knowledge of its clients’ needs and can match consultants accordingly.6 HCTec

also has a particular pricing strategy that includes specialized discounts such as prompt-

pay discounts, tenured discounts, and volume discounts. Crawford was trained in this

6

One example given by Mr. Knight was that while an IT consultant for a financial institution does

not need certain shots, an IT consultant for the Cleveland Clinic does.

- 16 -

pricing strategy, and he admitted learning “countless” lessons while at HCTec. He also

specifically admitted being trained on HIT recruiting best practices, HCTec’s particular

best practices, resume screening and review, rate negotiation, recruitment rules of

engagement, and various recruitment technology platforms that were individualized to

HCTec’s HIT-centered needs.

Crawford also admitted that the information on clients and consultants, as it was

organized in TalentRover, was proprietary to HCTec and that he held himself out as a

“super user” of and “point person” on this technology. HCTec trained Crawford to use

TalentRover by bringing in a company representative, the cost of which was covered by

HCTec’s contract with TalentRover. Insofar as HCTec only recruits HIT personnel and

trained Crawford to use its individualized software and processes to successfully place

consultants with its clients, Crawford’s training at HCTec was “unique to the industry.”

Davis, 2016 WL 908902, at *5.

On appeal, Appellants assert that “HCTec never submitted facts showing its

training was unique[,]” and that the trial court did not hold HCTec to this standard. Based

on the foregoing, however, we disagree. Indeed, while Appellants aver that nothing makes

HCTec’s training unique, they also maintain that Rezult’s way of training employees is

entirely different from HCTec’s and that Rezult does not use the same technology as

HCTec.

Appellants also posit that this case is analogous to Corbin v. Tom Lange Co., No.

M2002-01162-COA-R3-CV, 2003 WL 22843167 (Tenn. Ct. App. Dec. 1, 2003), in which

this Court held a covenant not to compete unenforceable in part because the employer failed

to demonstrate that his former employee received specialized training. The employee at

issue was a produce salesman who was trained to have “a working knowledge of the

Perishable Agricultural Commodities Act,” as well as “growing seasons, planting and

harvesting schedules, crop diseases, availability of harvest labor crews and weather

patterns.” 2003 WL 22843167, at *2. In that case, we concluded that while the employee

had become a knowledgeable sales person, his training was not specialized or unique

because the training primarily consisted of being provided a readily available “blue-book,”

as well as some coaching during sales calls. Id. at *8.

In the present case, the undisputed facts show that Crawford’s training was more

specialized and multi-faceted inasmuch as HCTec has only one client base, health care

providers, and that client base utilizes HCTec for a very specific staffing need – qualified

healthcare IT personnel. It is undisputed that HIT personnel have particular skill sets.

While the employee in Corbin was certainly trained in making sales to clients, Crawford

has been narrowly trained to recruit one very unique category of individual. Based on these

undisputed facts, we take no issue with the trial court’s conclusion that Crawford received

- 17 -

training from HCTec that was “truly unique” to the staffing industry.7

We reach the same decision with regard to Crawford’s access to trade secrets and

confidential information. Although Appellants maintain that this element cannot be met

because Crawford did not physically take documents or other property from HCTec and

claims he does not remember any confidential information, the law does not require HCTec

to prove this. Rather, this factor asks whether Crawford was “given access to trade or

business secrets or other confidential information[.]” Vantage Tech., 17 S.W.3d at 643

(emphasis added). Appellants point us to no case imposing a requirement by which a party

seeking enforcement of a non-compete must prove that an employee stole tangible

property. Rather, a trade secret can be a “formula, process, pattern, device or compilation

of information that is used in one’s business” and which gives an advantage over

competitors. Id.

Here, there is undisputed evidence that Crawford had regular if not daily access to

HCTec’s confidential processes, patterns, and data compilations. Crawford admitted

having access to a laundry list of information he concedes was confidential and

strategically beneficial to HCTec. This includes consultant compensation, HCTec’s

particular recruiting model, the data compilations contained in TalentRover, data on

prospective clients, HCTec’s short-term goals, objectives and key results for the HIT

recruiting team, and numbers on HCTec’s financial performance. Indeed, in the summer

of 2019 Crawford shared HCTec’s gross profits and his compensation package with the

headhunter who recruited Crawford for Rezult, as evidenced by emails in the record and

Crawford’s own testimony. Consequently, there can be no dispute Crawford had access to

HCTec’s sensitive financial information. Crawford agreed in deposition that HCTec’s

gross profit information was confidential, and Mr. Grana testified that disclosure of this

information was harmful to HCTec.

Moreover, Mr. Carrico, CEO of Rezult, did not dispute that Crawford shared

HCTec’s confidential financial information with Rezult. On appeal, Appellants attempt to

muddy this issue by claiming that Mr. Carrico never admitted that any information claimed

7

In their argument regarding Crawford’s training, Appellants accuse the trial court of

“independently scouring the record, hand-picking quotes and information” contained in the record but not

specifically cited in HCTec’s motion for summary judgment. Appellants claim that they were therefore

“unable to respond” to all of the claims in HCTec’s motion. This argument lacks merit. As an example,

several of the points made by the trial court come from Crawford’s deposition which was attached to

HCTec’s motion as an exhibit. As Rule 56.04 requires the trial court to render its decision based on “the

pleadings, depositions, answers to interrogatories, and admissions on file,” the trial court did not err in

reviewing the deposition. See Tenn. R. Civ. P. 56.04; see also Green v. Green, 293 S.W.3d 493, 513 (Tenn.

2009) (“For facts to be considered at the summary judgment stage, they must be included in the record[.]”);

Ellington v. Cajun Operating Co., No. W2020-00087-COA-R3-CV, 2021 WL 507888, at *7 (Tenn. Ct.

App. Feb. 10, 2021) (rejecting the very same argument, noting that “as long as the facts considered by the

court are included in the record and admissible in evidence, the court may rely on them in rendering

[summary judgment]”).

- 18 -

confidential by HCTec was actually confidential, because “Rezult was never privy to

HCTec’s information [so] there is no way Rezult could testify on that issue.” Stated

differently, Appellants urge that the gross profit information shared by Crawford could not

be confidential because Mr. Carrico was unsure whether it was accurate when he read it.

As another example, Mr. Carrico testified that “key performance indicators” and tracking

of same is confidential, but he did not know whether HCTec’s “KPIs” would be considered

confidential because he does not know what they are. Based on this and other like

statements, Appellants take issue with the trial court’s finding that “Rezult agrees much of

the foregoing information is confidential and proprietary to HCTec.” This logic is circular

and unpersuasive. Moreover, Mr. Carrico’s testimony buttresses the conclusion that

HCTec took steps to maintain secrecy around its business practices. See Wright Med., 135

S.W.3d at 589 (noting that a factor in determining whether something is a trade secret is

“the extent to which the information is known outside of the business”).

Overall, the record establishes that Crawford not only had access to but was

immersed in HCTec’s business processes and patterns while employed there. See Vantage

Tech., 17 S.W.3d at 645 (noting that a trade secret may “consist[] of any formula, process,

[or] pattern”). Further, Crawford has never disputed that HCTec’s compilation of data in

TalentRover is proprietary and the backbone of HCTec’s recruiting system. 8 See Wright

Med., 135 S.W.3d at 589 (“[E]ven if individual pieces of information may be publicly

known, the integration of the information into a unified process may be confidential or a

trade secret[.]”). It is beyond argument that Crawford had access to this information; he

described himself as a TalentRover “super user” on his own resume and testified that he

used TalentRover every day.

The combination of Crawford’s unique, specialized training and his access to

HCTec’s confidential information gives rise to a legitimate business interest properly

protectable by the Agreement.

Finding that HCTec “has established a protectable interest, however, does not end

our inquiry.” Vantage Tech., 17 S.W.3d at 647. Next, the “threatened danger” to HCTec’s

protectable interest “in the absence of a non-competition covenant must be balanced

against the economic hardship imposed on [Crawford,]” and “the public interest must also

be considered.” Id. (citing Allright Auto Parks, Inc. v. Berry, 409 S.W.2d 361, 363 (1966)).

The remaining factors further support enforceability of the Agreement. It is

undisputed that Rezult and HCTec are direct competitors in the highly competitive HIT

industry. It is also undisputed that Rezult hired Crawford to grow Rezult’s fledgling HIT

recruiting team. While Appellants point out that HCTec has not lost any clients since

Crawford’s departure, this is unpersuasive because the injunction was entered just a few

8

Appellants argue on appeal that Crawford’s use of TalentRover is inapposite because Rezult does

not use TalentRover. Again, however, the relevant question is Crawford’s access to the information.

- 19 -

weeks after Crawford started at Rezult. This contention is also undercut by the fact that

before the injunction was entered, Crawford undisputedly disclosed certain confidential

financial information to Rezult. On the other hand, it is also undisputed that Crawford’s

job is not in jeopardy due to the Agreement, and the totality of the harm suffered by

Crawford is that he has lost out on bonuses. Finally, nothing in the record suggests the

Agreement is inimical to public interest, nor have Appellants explained on appeal how the

Agreement harms the public interest. Appellants also have not argued that the scope of the

Agreement is unreasonable.

Having weighed the relevant considerations, we conclude that the Agreement is

enforceable.

b. Breach

Next, Appellants challenge the trial court’s conclusion that no genuine disputes of

material fact exist as to whether Crawford breached the non-disclosure portion of the

Agreement.9 As relevant, the Agreement provides:

Except as required to perform Employee’s job duties at the Company,

Employee agrees not to Use or disclose any Trade Secrets of the Company

during Employee’s employment at the Company, or at any time after the

termination of Employee’s employment at the Company for any reason[.]

The Agreement defines Trade Secrets as, inter alia, “financial information, customers and

other confidential data and good will (collectively referred to as ‘Trade Secrets’).”

The finding that Crawford breached this portion of the Agreement arises from

Crawford having shared HCTec’s gross profits and Crawford’s compensation package with

Mr. Mintz, the headhunter who recruited Crawford, who then shared it with Rezult in an

email. This email is contained in the record. Crawford did not deny that this information

was confidential and admitted disclosing it to Mr. Mintz. Crawford testified as follows:

Q. Okay. Read the portion after “Billings”, if you don’t mind.

A. “When he took over as the team lead he was the number one out of

5 teams every single quarter which led to him getting promoted to his

current role. Always hits his targets. Currently [REDACTED] a

quarter gp.”

9

Appellants only challenge the trial court’s decision that Crawford breached the non-disclosure

portion of the Agreement, although the trial court also concluded that there were no genuine disputes of

material fact as to whether Crawford breached the non-compete provision. In any event, Mr. Carrico

conceded that in the event the Agreement was enforceable, there was a breach of the non-compete portion

as well.

- 20 -

Q. Is that referring to gross profits?

A. That’s — yes, I believe so.

Q. That’s referring to HCTec’s gross profits?

A. Yeah.

Q. How is it that Mr. Mintz is sharing HCTec’s gross profits with

Rezult?

A. I’m sure it was part of our conversation.

Q. Your conversation with Mr. Mintz?

A. Yes.

Q. Why were you sharing HCTec’s profits information with Mr.

Mintz?

A. Because when you are interviewing for a position, it’s better to

provide quantitative information.

Based on the foregoing, the trial court concluded that “there is no genuine issue of

material fact Crawford breached the non-disclosure clause of the agreement.” We agree.

While whether a breach of contract has occurred is typically a question of fact, Edmunds

v. Delta Partners, L.L.C., 403 S.W.3d 812, 822 (Tenn. Ct. App. 2012), there is simply no

dispute here. The Agreement clearly prohibits the disclosure of the information above, and

Crawford admits he disclosed it.

On appeal, Appellants urge that a dispute of material fact remains because Mr.

Grana was unable to testify in his deposition that the figure disclosed by Crawford was

perfectly accurate. Appellants argue that “incorrect financial information” cannot be

considered confidential. This argument is unpersuasive and a mischaracterization of Mr.

Grana’s testimony, which was as follows:

Q. And so for all you know – what Mr. Mintz put in most of

this is fiction; you have no way of knowing one way or the

other?

A. I have no way to validate it, but based upon the information

that he has, I don’t know how he could have unilaterally found

that information without getting it directly from [Crawford].

- 21 -

Q. What have you done to determine the accuracy of what is in

[the email] of Mr. Mintz to [Rezult]?

A. I have not gone back and confirmed any of this, but

directionally, it all seems like it’s accurate.

Q. Why do you say that?

A. Well, I mean, I was running the business at the time and

continue to run the business.

Accordingly, Appellants’ argument is unavailing, and we agree with the trial court

that the undisputed facts reflect Crawford breached the non-disclosure portion of the

Agreement.

c. Attorney’s Fees as to Crawford

Next, Appellants argue that the trial court erred in awarding HCTec its attorney’s

fees against Crawford. Appellants maintain that because damages are an essential element

of a breach of contract claim, Crawford cannot be said to have breached the Agreement.

Appellants note that HCTec concedes it has not suffered any monetary damages other than

attorney’s fees, and it urges that “[n]o attorney’s fees should be considered reasonable

when HCTec did not lose a single dollar in damages and suffered no harm during the period

without an injunction.”

Nonetheless, the Agreement provides:

The parties agree that in the event it becomes necessary to seek judicial

remedies for the breach or threatened breach of this Agreement, the

prevailing party will be entitled, in addition to all other remedies, to recover

from the non-prevailing party all costs of such judicial action, including but

not limited to, reasonable attorneys’ fees and costs and paralegals’ fees,

together with all such expenses related to any appeal.

Appellants maintain that this clause is inapposite, arguing that “[b]ecause [HCTec] could

never prove a breach of contract (and thus never should have gotten either a temporary or

permanent injunction) . . . this provision never should have come into play.” However, as

we have concluded already, HCTec successfully proved, as a matter of law, that the

Agreement was enforceable and that there are no genuine disputes of material fact as to

whether the Agreement was breached. The question, then, is whether HCTec is the

“prevailing party” as contemplated by the Agreement. We conclude it is.

- 22 -

The Agreement itself does not define “prevailing party.” However, “[t]he

touchstone of the prevailing party inquiry must be the material alteration of the legal

relationship of the parties.” Fannon v. City of LaFollette, 329 S.W.3d 418, 430 (Tenn.

2010). A “prevailing party” is one who “has been awarded some relief by the court[,]” and

“this type of judicially sanctioned relief most often comes in the form of enforceable

judgments on the merits and court-ordered consent decrees.” Id. at 430–31 (citation

omitted). Complete success is not required. Id. at 431 (citing Hensley v. Eckerhart, 461

U.S. 424, 433 (1983)). Rather, success on a “significant issue in litigation which achieves

some of the benefit the parties sought in bringing suit” is sufficient. Id.; see also Ingram

v. Sohr, No. M2012-00782-COA-R3-CV, 2013 WL 3968155, at *28 (Tenn. Ct. App. July

31, 2013) (applying the Fannon definition of “prevailing party” to a contract provision

when contract itself did not define the term); Isaac v. Ctr. for Spine, Joint, and

Neuromuscular Rehab., P.C., No. M2010-01333-COA-R3-CV, 2011 WL 2176578, at *8

(Tenn. Ct. App. June 1, 2011) (“In the context of attorney fees clauses in contracts . . . the

‘prevailing party’ is the party who obtains some relief on the merits of the case or a material

alteration in the legal relationship of the parties.”); Otter’s Chicken Tender, LLC v.

Coppage, No. M2010-02312-COA-R3-CV, 2011 WL 2552663, at *5–6 (Tenn. Ct. App.

June 27, 2011) (plaintiff-employer entitled to attorney’s fees under parties’ non-compete

agreement as “prevailing party,” where temporary injunction secured relief by enforcing

the non-compete and non-disclosure, notwithstanding absence of other monetary

damages).

HCTec is clearly the “prevailing party” because it secured relief by enforcing the

non-compete portion of the Agreement and then obtained a favorable ruling that Crawford

breached both the non-compete and non-disclosure portions of the Agreement. HCTec was

therefore successful in materially altering the legal relationship of the parties and achieving

some of the benefit it sought in bringing suit.

Accordingly, under the circumstances of this case, it is inapposite that HCTec

admits it incurred no additional monetary damages. Such a showing is simply not required

under the plain language of the provision at issue. Compare Otter’s Chicken, 2011 WL

2552663, at *5–6 (plaintiff-employer entitled to attorney’s fees based on “prevailing party”

contract provision, notwithstanding absence of other damages), with At-Last, Inc. v.

Buckley, No. W2020-00249-COA-R3-CV, 2021 WL 1092299, at *6 (Tenn. Ct. App. Mar.

22, 2021) (plaintiff-employer not entitled to attorney’s fees where contract provision

applied only if employee was found to have breached agreement, and a temporary

injunction was issued but a final decision was never reached). Moreover, here, the

Agreement provides that attorney’s fees incurred as a result of “threatened breach” are also

available to the prevailing party. Accordingly, Appellants’ argument fails regardless.10

10

As discussed at length infra, under the particular circumstances of this case, the trial court also

correctly concluded that HCTec’s attorney’s fees amount to compensatory damages. Because of the

language of the “prevailing party” clause at issue, however, for purposes of whether the Agreement itself

- 23 -

In accordance with the plain and unambiguous language of the Agreement, we

affirm the trial court’s holding that HCTec is entitled to its attorney’s fees as the “prevailing

party” against Crawford.

d. Inducement of breach claim against Rezult

Appellants next urge that the trial court erred in granting summary judgment to

HCTec as to its inducement of breach claim against Rezult.

Tennessee Code Annotated section 47-50-109 provides:

It is unlawful for any person, by inducement, persuasion, misrepresentation,

or other means, to induce or procure the breach or violation, refusal or failure

to perform any lawful contract by any party thereto; and, in every case where

a breach or violation of such contract is so procured, the person so procuring

or inducing the same shall be liable in treble the amount of damages resulting

from or incident to the breach of the contract. The party injured by such

breach may bring suit for the breach and for such damages.

To prevail on an inducement of breach claim under this section,

[t]he plaintiff must prove that there was a legal contract, that the wrongdoer

had sufficient knowledge of the contract, and she intended to induce its

breach. Further, that the wrongdoer acted maliciously, and the contract was,

in fact, breached, and the alleged act was the proximate cause of the breach,

and damages resulted from that breach.

Baker v. Hooper, 50 S.W.3d 463, 468 (Tenn. Ct. App. 2001) (citing TSC Industries, Inc.,

v. Tomlin, 743 S.W.2d 169, 173 (Tenn. Ct. App. 1987)).

We have already determined that the Agreement is enforceable and that it was

breached. Appellants do not assert that Rezult lacked knowledge of the Agreement, as the

evidence undisputedly establishes that it did. Additionally, Appellants make no argument

regarding the trial court’s finding as to proximate cause.11 Rather, Appellants argue only

that the trial court erred in concluding that the elements of “intent” and “malice” could be

decided at the summary judgment stage. On the other hand, HCTec asserts that the

evidence in this case is so clear that reasonable minds could not disagree about the outcome

and that summary judgment was appropriate under these circumstances.

allows for attorney’s fees, the question of additional damages is inapposite.

11

The issue statement in Appellants’ principal brief provides that “the Trial Court Erred by Taking

the Questions of ‘Malice,’ ‘Intent,’ and ‘Proximate Cause’ . . . from the Jury.” There is no substantive

argument, however, regarding the trial court’s finding of proximate cause in Appellants’ brief.

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We agree that while intent is often a question of fact, in this particular case the

record clearly evinces Rezult’s intent to induce Crawford’s breach of contract. Likewise,

the record amply supports the trial court’s finding that Rezult acted with legal malice.

Under these circumstances, malice does not mean “hatred, ill will or spite.” See Prime Co.

v. Wilkinson & Snowden, Inc., No. W2003-00696-COA-R3-CV, 2004 WL 2218574, at *4

(Tenn. Ct. App. Sept. 30, 2004). Rather, in the context of inducement to breach a contract,

malice simply means “willful violation of a known right.” Id. (citing Crye-Leike Realtors,

Inc. v. WDM, Inc., No. 02A01-9711-CH-00287, 1998 WL 651623 (Tenn. Ct. App. Sept.

24, 1998)). Further,

[i]t [is] sufficient if the evidence show[s] that the defendant’s conduct was

intentional and without legal justification . . . Interference is without

justification if it “is done for the indirect purpose of injuring the plaintiff or

benefiting the defendant at the plaintiff’s expense.”

Id. (quoting Bismarck Realty Co. v. Folden, 354 N.W.2d 636, 642 (N.D. 1984)); see also

Cambio v. Health Solutions, LLC v. Reardon, 234 F. App’x 331, 336–37 (6th Cir. 2007)

(“Tennessee courts continue to respect the dichotomy between factual malice and legal

malice[.]”); Hanger Prosthetics & Orthotics East, Inc. v. Kitchens, 280 S.W.3d 192, 205

(Tenn. Ct. App. 2008) (concluding that “malicious intent” was established where employee

was subject to a valid non-compete, the new employer had full knowledge of the contract

and hired the employee anyway, the contract was breached, and the second employer “hired

[the employee] with the intent of having a ready market available”).

In the present case, the undisputed facts establish that Rezult intended for Crawford

to breach the Agreement and that it acted in furtherance of this goal notwithstanding that

the Agreement was a “known right.” Specifically, it is undisputed that 1) Rezult

headhunted Crawford and offered him increased compensation while Crawford was still

employed at HCTec; 2) Rezult knew Crawford was subject to the Agreement; 3) Rezult

had a conversation with Crawford in which Crawford was told that HCTec may sue him,

but that the “courts would have to decide that,” and that Rezult would pay for Crawford’s

legal expenses; and 4) prior to the injunction, Rezult refused to place Crawford in a role

where he would not compete with HCTec and insisted Crawford must act as head of the

HIT recruiting department. It is also undisputed that the purpose of Crawford’s

employment with Rezult was to do essentially the same job Crawford did at HCTec, despite

the mandates of the Agreement. The record clearly establishes that Rezult understood from

the beginning that hiring Crawford as director of HIT recruiting would be a violation of

the Agreement; however, Rezult took the position that HCTec would not bother to sue

Rezult in the absence of any stolen clients or business and because Rezult was “very candid

and open” about violating the Agreement. Indeed, Mr. Carrico insisted to Mr. Grana that

notwithstanding the Agreement, there would be no damage to HCTec. As the trial court

aptly noted, Rezult “rolled the dice and offered to pay Crawford more than he was earning

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at HCTec, based on its mistaken belief HCTec would not seek to enforce the agreement or

would not prevail in doing so.”

Simply put, Rezult’s undisputed actions establish an intent to cause Crawford to

breach the Agreement under the misguided belief that HCTec would not respond. Even

drawing all reasonable inferences in Appellants’ favor, as we are required to, the record in

this particular case is not such that reasonable minds could reach a different conclusion.

Under the circumstances, we have no difficulty concluding that Rezult’s actions were

intentional, done for the benefit of Rezult at HCTec’s expense, and amount to a willful

violation of HCTec’s known rights under the Agreement.

e. Damages

Appellants next challenge the trial court’s ruling regarding damages. The final

element of an inducement of breach claim is that there “must have been damages resulting

from the breach[.]” Hanger Prosthetics, 280 S.W.3d at 205. The trial court determined

that HCTec can collect, as compensatory damages, attorney’s fees from Rezult based upon

the “independent tort theory.” Appellants argue that HCTec’s attorney’s fees alone cannot

amount to consequential damages and that the trial court’s decision will incentivize

litigious behavior. HCTec urges, however, that the independent tort theory is a recognized

exception to the American Rule and that the trial court correctly applied it to this case.

Tennessee has long followed the “American Rule” with regard to attorney’s fees.

Eberbach v. Eberbach, 535 S.W.3d 467, 474 (Tenn. 2017) (citing State v. Brown &

Williamson Tobacco Corp., 18 S.W.3d 186, 194 (Tenn. 2000)). The American Rule

provides that “a party in a civil action may recover attorney’s fees only if: (1) a contractual

or statutory provision creates a right to recover attorney’s fees; or (2) some other

recognized exception to the American Rule applies, allowing for recovery of such fees in

a particular case.” Cracker Barrel Old Country Store, Inc. v. Epperson, 284 S.W.3d 303,

308 (Tenn. 2009) (citing Taylor v. Fezell, 158 S.W.3d 352, 359 (2005)). As such,

attorney’s fees are not ordinarily an element of damages. See Goings v. Aetna Cas. & Sur.

Co., 491 S.W.2d 847, 848 (Tenn. Ct. App. 1972).

In determining that HCTec may collect its attorney’s fees from Rezult, the trial court

relied on the “independent tort theory” articulated in Pullman Standard, Inc. v. Abex Corp.,

693 S.W.2d 336 (Tenn. 1985). In that case, plaintiff Pullman manufactured the

superstructure of a train car that derailed and crashed. Id. at 337. The crash led to litigation

between third parties and Pullman for which Pullman “made no payment to the plaintiffs.”

Id. Pullman incurred, however, litigation costs and attorney’s fees. Id. Later, Pullman

filed suit against Abex Corp., the manufacturer of the defective wheel that was fitted to the

train car and caused the accident. Id. Abex sought dismissal of Pullman’s suit which was

denied, and Abex then filed an interlocutory appeal. Id. The Court of Appeals reversed

and dismissed Pullman’s claim, and the Supreme Court then granted Pullman’s appeal. Id.

- 26 -

Pullman argued, inter alia, that Abex was liable for Pullman’s incurred expenses

and attorney’s fees based on “an independent tort theory.” Id. at 340. Our Supreme Court

agreed:

It appears that attorneys’ fees and costs are recoverable under an independent

tort theory in most jurisdictions which have considered the issue. Indeed, we

have been cited to no case, and have discovered none in our own research,

which has refused to recognize the theory of recovery. As stated in the

annotation to 42 A.L.R.2d 1183 (1956),

“It appears to be well settled that where the natural and proximate

consequence of a tortious act of defendant has been to involve plaintiff in

litigation with a third person, reasonable compensation for attorneys’ fees

incurred by plaintiff in such action may be recovered as damages against the

author of the tortious act.” Id. at 1186.

The Restatement (Second) of Torts, § 914(2) (1979), cites a similar rule:

“One who through the tort of another has been required to act in the

protection of his interests by bringing or defending an action against a third

person is entitled to recover reasonable compensation for loss of time,

attorney fees and other expenditures thereby suffered or incurred in the

earlier action.”

See also 22 Am. Jur.2d Damages § 166 (1965). We adopt the prevailing rule

and recognize the cause of action set forth above. See: Safway Rental & Sales

Co. v. Albina Engine & Machine Works, 343 F.2d 129 (10th Cir. 1965).

Id. This exception to the American Rule “allows a plaintiff to recover attorney fees in the

absence of a statute, contract, or other equitable circumstance only when the plaintiff incurs

such costs in bringing or defending a suit against third parties as a result of the defendant’s

tort.” Melton v. Jewell, No. 1:02-CV-1242-T/P, 2006 WL 8434954, at *1 (W.D. Tenn.

Nov. 9, 2006) (citing Engstrom v. Mayfield, 195 F. App’x 444 (6th Cir. 2006)).

The trial court relied on Edwards Moving & Rigging, Inc. v. Lack, No. 2:14-cv-

02100-JPM-tmp, 2015 WL 3891953 (W.D. Tenn. June 24, 2015), in applying Pullman to

the present case. In Edwards Moving, a large-scale rigging and moving company sought

to enjoin one of its former rigging engineers, Lack, from performing the same function for

a competitor, Barnhart, pursuant to a non-compete agreement entered into by Lack and

Edwards Moving. Id. at *1–2. Following Edwards Moving’s request for a TRO, Lack was

enjoined from competing with Edwards Moving until a final resolution could be reached.

Id. at *1. After hearing cross-motions for summary judgment, the district court concluded

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that there were no genuine issues of material fact as to whether Barnhart tortiously

interfered with Lack’s contract.12 Id.

When Edwards Moving sought its attorney’s fees, Barnhart argued that “Edwards

has not been able thus far to demonstrate what damages, if any, have truly resulted from

Lack being employed by Barnhart other than it[s] attorney’s fees for pursuing this

lawsuit[.]” Id. at *7. As Appellants now argue, Barnhart contended that under Tennessee

law, attorney’s fees are unavailable as damages. Id. Applying Pullman, the district court

rejected Barnhart’s argument:

Although Barnhart’s argument is well-taken, it is not relevant to the instant

case. “Tennessee, like most jurisdictions, adheres to the ‘American rule’ for

award of attorney fees.” [Epperson, 284 S.W.3d at 308] (footnote and

citation omitted). . . . The American rule, however, simply prevents a

prevailing litigant from “collecting a reasonable attorneys’ fee from the

loser.” Alyeska Pipeline Serv. Co. v. Wilderness Soc’y, 421 U.S. 240, 247

(1975).

The American rule does not apply to consequential damages flowing from a

separate harm. Under Tennessee law, “‘one who through the tort of another

has been required to act in the protection of his interests by bringing or

defending an action against a third person is entitled to recover reasonable

compensation for loss of time, attorney fees and other expenditures thereby

suffered or incurred in the earlier action.’” [Engstrom, 195 F. App’x at 451]

(emphasis added) (quoting [Pullman, 693 S.W.2d at 340]). Here, the record

uniformly demonstrates that Edwards was required to act in the protection of

its interests to bring a suit against Lack. That the enforcement action against

Lack was joined to the instant tortious interference of contract action is of no

consequence under Tennessee law. Cf. id. Accordingly, the Court finds that

there is no genuine dispute of material fact as to whether damages were

incurred as a result of the Barnhart’s tortious interference with contract.

Id. at *8 (internal brackets omitted).

Accordingly, HCTec and Appellants now dispute whether the trial court erred in

applying Pullman and Edwards Moving to the case-at-bar. While the parties appear to

agree that the independent tort theory has yet to be applied in this context by a Tennessee

court, they disagree as to what the effect might be. Appellants maintain that application of

12

The contract at issue contained a choice-of-law clause providing that Kentucky law governed

construction of the agreement. The district court therefore applied Kentucky law to the threshold question

of whether the contract was enforceable. The district court applied Tennessee law, however, to the

plaintiff’s tort claim.

- 28 -

the independent tort theory here creates a “windfall that skews the incentives in litigation

and rewards even a party with no damages just for continuing the fight[,]” and fosters “an

incentive to litigate rather than resolve the case, banking on a profit while never really

suffering any harm.” On the other hand, HCTec argues that the trial court’s decision aligns

with the purpose of section 47-50-109, which is to dissuade parties such as Rezult from

interfering in employee contracts. HCTec points out that any other construction leaves a

party such as itself without remedy when a TRO is granted early in a non-compete case

and other damages therefore do not materialize.

While Appellants are correct that Edwards Moving is non-binding authority, see

Bredesen v. Tenn. Judicial Selection Commission, 214 S.W.3d 419, 430 n.6 (Tenn. 2007),

we agree with the trial court that it is highly analogous and persuasive. Under the particular

circumstances of this case, we conclude that HCTec is entitled to recover its attorney’s fees

as compensatory damages against Rezult pursuant to the independent tort theory. For the

reasons discussed above, Rezult’s tortious inducement of Crawford’s breach of the

Agreement forced HCTec “to act in the protection of [its] interests[.]” Pullman, 693

S.W.2d at 340 (citing The Restatement (Second) of Torts, § 914(2) (1979)). Stated

differently, “the natural and proximate consequence of a tortious act of [Rezult] has been

to involve [HCTec] in litigation.” Id. (citing 42 A.L.R.2d 1183 (1956)). The trial court

awarded HCTec its attorney’s fees to compensate HCTec for actions its was forced to take

to defend its rights under the Agreement, and had Rezult not induced Crawford to breach

the Agreement, those fees would not have been expended. Insofar as attorney’s fees are

awarded as compensatory damages, as opposed to a reward to HCTec for having prevailed,

this decision does not run afoul of the American Rule. See King v. Chase, No. M2019-

01084-COA-R3-CV, 2021 WL 1017160, at *35 (Tenn. Ct. App. Mar. 17, 2021) (applying

the independent tort theory to affirm award of attorney’s fees as compensatory damages,

and noting that “[t]he purpose of compensatory damages is to compensate a party for the

loss or injury caused by a wrongdoer’s conduct.”).

We are unpersuaded by Appellants’ argument that this decision incentivizes

protracted litigation by parties such as HCTec. On the contrary, this decision buttresses

the purpose of Tennessee Code Annotated section 47-50-109, which “was designed as a

protection against wi[l]lful wrongs, such as inducing employees to break their contract

with their employer which would result in injury and damage to the latter’s business

interest.” Hanger Prosthetics, 280 S.W.3d at 204–05 (emphasis in original) (quoting

Emmco Ins. Co. v. Beacon Mut. Indem. Co., 322 S.W.2d 226 (1959)). From the outset of

this case, Rezult has taken the position that HCTec has no legal ground to stand on in the

absence of other damages, and that so long as Crawford does not outright steal clients and

business away from HCTec, the Agreement is toothless. The record before us simply does

not support Rezult’s contention that parties such as HCTec will engage in protracted

litigation in order to amass a windfall of attorney’s fees; indeed, if the record reflected this,

the outcome could differ. Here, however, the record uniformly establishes that Rezult

induced a violation of the Agreement with the expectation that there would be no

- 29 -

consequences, a circumvention of the intent and purpose of section 47-50-109. See Hanger

Prosthetics, 280 S.W.3d at 204–05. In this sense, the application of the independent tort

theory is consistent with the letter and spirit of the law on inducement of breach of

contracts.

Accordingly, we affirm the trial court’s conclusion that under the particular

circumstances of this case, the independent tort theory allows HCTec to collect its

“attorneys’ fees and other litigation expenses” as compensatory damages. Pullman, 693

S.W.2d at 340; Edwards Moving, 2015 WL 381953, at *8. That said, we also affirm the

trial court’s conclusion that summary judgment is granted as to HCTec’s inducement of

breach claim against Rezult. Edwards Moving, 2015 WL 381953, at *8.

f. Treble damages pursuant to section 47-50-109

Appellants also argue that the trial court erred in trebling HCTec’s damages under

Tennessee Code Annotated section 47-50-109, which provides:

It is unlawful for any person, by inducement, persuasion, misrepresentation,

or other means, to induce or procure the breach or violation, refusal or failure

to perform any lawful contract by any party thereto; and, in every case where

a breach or violation of such contract is so procured, the person so procuring

or inducing the same shall be liable in treble the amount of damages resulting

from or incident to the breach of the contract.

Having confirmed that HCTec is entitled to compensatory damages in this case, we

take no issue with the trial court’s conclusion that trebling is required by the statute. The

statute provides that when an inducement of breach is established, “the person so procuring

or inducing the same shall be liable in treble[.]” Id. (emphasis added); see also Shahrdrar

v. Global Housing, Inc., 983 S.W.2d 230, 239 (Tenn. Ct. App. 1998) (“This section is a

codification of the common law tort action and provides for mandatory treble damages if

there is a clear showing that the defendant induced the breach.” (citing Polk & Sullivan,

Inc. v. United Cities Gas Co., 783 S.W.2d 538, 542 (Tenn. 1989))).

For all of the reasons addressed herein, there has been a clear showing Rezult

induced the breach of the Agreement. The trial court’s decision is affirmed.

g. Attorney’s fees incurred on appeal

Finally, HCTec raises the issue of whether it is entitled to its additional attorney’s

fees and expenses incurred in connection with this appeal. With regard to Crawford,

HCTec points again to the “prevailing party” clause of the Agreement, which provides for

“reasonable attorneys’ fees and costs and paralegals’ fees, together with all such expenses

- 30 -

related to any appeal.” With regard to Rezult, HCTec makes the same arguments

addressed above.

HCTec’s request is well-taken. As addressed at length already, HCTec is the

prevailing party within the meaning of the Agreement, and the provision at issue allows

for attorney’s fees and “all such expenses related to any appeal.” Further, as we have

already determined that in this case HCTec’s attorney’s fees are its compensatory damages

with regard to its claim against Rezult, we see no reason why appellate attorney’s fees

should not be included in that amount. As in the trial court, HCTec incurred said fees

because of Rezult’s tortious inducement of Crawford’s breach of the Agreement, forcing

HCTec “to act in the protection of [its] interests[.]” Pullman, 693 S.W.2d at 340.

In sum, HCTec is entitled to recover its attorney’s fees, incurred both in the trial

court and on appeal, as compensatory damages. The total amount of those fees is subject

to trebling.

CONCLUSION

The judgment of the Chancery Court for Williamson County is hereby affirmed in

all respects. This case is remanded for proceedings consistent with this opinion. Costs of

this appeal are taxed to the appellants, The Rezult Group, Inc. and James Prescott

Crawford.

KRISTI M. DAVIS, JUDGE

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This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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