Opinion

Bradley v. CVS Pharmacy, Inc.

Court
California Court of Appeal
Filed
May 28, 2021
Status
Published
Cited by
0 cases
Authority
More cited than 15.6%

The opinion

Filed 5/28/21

CERTIFIED FOR PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION TWO

KENNETH S. BRADLEY et al., B308040

Plaintiffs and Appellants, (Los Angeles County

Super. Ct. No. 20STCV24147)

v.

CVS PHARMACY, INC., et al.,

Defendants and Respondents.

APPEAL from an order of the Superior Court of Los

Angeles County. Mark V. Mooney, Judge. Affirmed with

directions.

Fleming Law Firm and J. Patrick Fleming, Jr. for Plaintiffs

and Appellants.

Spertus, Landes & Umhofer, James W. Spertus and

Elizabeth A. Mitchell for Defendants and Respondents.

_________________________________

Kenneth S. Bradley and his medical corporation, Southern

California Pain Consultants, Inc. (collectively, Bradley) appeal

from an order denying Bradley’s motion for a preliminary

injunction against respondents CVS Pharmacy, Inc., Longs Drug

Stores California LLC (Longs), Garfield Beach CVS, LLC

(Garfield), and Autumn Miller (collectively, CVS).1 Bradley is a

doctor who specializes in pain management. In June 2020, CVS

stopped filling Bradley’s prescriptions for controlled substances

for his patients, citing concerns about his prescribing patterns.

Bradley sued CVS and then sought a preliminary injunction to

require CVS to fill his prescriptions.

The trial court denied the injunction on several grounds,

including the conclusion that Bradley should have first sought

relief from the California State Board of Pharmacy (Board). The

Board is charged with the responsibility of enforcing state rules

governing pharmaceutical licensees. (See Bus. & Prof. Code,

§ 4001, subd. (a).)2

The trial court based this conclusion on the doctrine of

exhaustion of administrative remedies. We affirm the trial

court’s ruling on an alternative but closely related ground. The

trial court’s decision to deny the preliminary injunction and to

stay the action pending review by the Board is supported by the

doctrine of primary jurisdiction.

1 Longs and Garfield are subsidiaries of CVS Pharmacy,

Inc. Miller is a pharmacist with CVS who allegedly was involved

in the decision by CVS to stop honoring Bradley’s prescriptions

that is the subject of Bradley’s complaint.

2Subsequent undesignated statutory references are to the

Business and Professions Code.

2

The Board has primary jurisdiction to consider the

particular statutory obligations underlying Bradley’s injunction

motion. Bradley’s claim that CVS has an obligation to fill his

prescriptions rests primarily on Business and Professions Code

section 733, which provides in part that a “licentiate shall not

obstruct a patient in obtaining a prescription drug or device that

has been legally prescribed or ordered for that patient.” (Id.,

§ 733, subd. (a).) The Board is empowered to issue fines and

“orders of abatement” for violations of that section. (Id., § 4314,

subd. (a).) The Board is also charged with the responsibility to

remedy unprofessional conduct by licensees. (Id., § 4301.) Such

conduct includes the “clearly excessive furnishing of controlled

substances” in violation of a pharmacist’s responsibility to ensure

that prescriptions for controlled substances are issued only for a

legitimate medical purpose. (Bus. & Prof. Code, § 4301, subd. (d);

Health & Saf. Code, § 11153, subd. (a).)

Thus, the trial court correctly recognized that an order

requiring CVS to honor particular prescriptions would involve

judgments concerning the statutory obligations of pharmacists

that the Board is both expected and equipped to resolve. The

Board is also empowered to issue an abatement order, if

warranted, that would perform the equivalent role of an

injunction in providing the relief that Bradley seeks. The trial

court therefore reasonably ruled that Bradley should first seek

relief from the Board before pursuing his claims in court.

BACKGROUND

1. Bradley’s Practice

Bradley is a licensed physician with 26 years of experience

in his own practice and as an officer in the Army Reserve. He

specializes in the “treatment and management of pain.” His

3

patients include persons who experience chronic pain from

conditions such as cancer, surgeries, and degenerative disk

disease.

Bradley’s practice primarily serves patients from health

maintenance organizations (HMO’s). He has referral

relationships with about 30 HMO’s in the Los Angeles area.

Most of Bradley’s patients are minorities who receive medical

insurance through Medicare or Medi-Cal.

Bradley’s pain management treatment often includes

prescriptions for controlled substances, including opiates such as

oxycodone, hydrocodone, and morphine. Bradley is licensed to

prescribe these medications. According to Bradley, most of his

patients fill their prescriptions at their local CVS pharmacies.

2. CVS’s Decision Not to Fill Bradley’s Controlled

Substance Prescriptions

In 2018 and 2019 CVS contacted Bradley to ask him about

increases in his prescriptions for Norco (a hydrocodone). Bradley

explained to CVS that Norco is a low potency opiate and therefore

has a “lower potential for overdose while still controlling pain.”

CVS took no action after these communications.

In April 2020, Miller contacted Bradley and introduced

herself as a pharmacist at a CVS pharmacy in Carson. According

to Bradley, Miller told him that she would not fill Bradley’s

prescriptions unless he provided plans for his patients to “taper

off their opiate medications.” Bradley explained his office

procedures and his practice of using “great caution when

prescribing opiates.” However, Bradley “refused to comply with

Ms. Miller’s demand that I create plans to reduce and ultimately

eliminate the dosage levels of opiate medications that I had

concluded are necessary for my patients.” After that

4

conversation, Miller adopted a policy of refusing to fill Bradley’s

controlled substance prescriptions in the pharmacy where she

worked.

In May 2020, a CVS senior manager wrote Bradley a letter

concerning CVS’s review of Bradley’s “prescription dispensing

records.” The letter stated that, “[b]ased on our data we have

identified that your controlled substance prescribing may be

outside the normal range in comparison with other prescribers in

your specialty and geographic region.” The letter requested an

opportunity to speak with Bradley to “obtain a better

understanding” of Bradley’s controlled substance prescriptions.

After receiving the letter, Bradley spoke with CVS

representatives. The representatives had questions about:

(1) Bradley’s prescriptions for Norco for a majority of his patients;

(2) Bradley’s prescriptions for Valium; and (3) a spike in

Bradley’s controlled substance prescriptions during March and

April of 2020. Bradley explained that his prescription options

were limited by HMO requirements; Norco is a low potency

opiate; and Valium is a low potency drug that is helpful for sleep.

He also explained that his prescriptions spiked for several

months as a result of the Los Angeles Covid-19 stay at home

order. Because he was the only person in his practice who was

certified to “conduct e-prescribing,” he had “temporarily carried

the prescription load” for the other two prescribers in his office

while the office was closed.

On June 17, 2020, CVS wrote to Bradley informing him

that, effective June 25, 2020, “CVS/pharmacy stores will no

longer be able to fill prescriptions that you write for controlled

substances.” The letter stated that, “[d]espite our attempts to

5

resolve the concerns with your controlled substance prescribing

patterns these concerns persist.”

According to CVS, it took this step based upon its

“prescription monitoring program.” CVS created this program in

2012 and has implemented it nationwide. The program “uses

algorithms to gather aggregate data on physician prescribing

practices to identify physicians who demonstrate extreme

patterns of prescribing certain highly regulated drugs.” Those

physicians “who are flagged for high-risk prescribing activity” are

then interviewed and investigated.

CVS claimed that Bradley had been flagged by its program

“multiple times” since 2015 and had also been the subject of

complaints by individual CVS pharmacists. CVS explained that

Bradley was the top prescriber for hydrocodone “[a]mong the ten

CVS locations that most frequently serve Bradley’s patients.”

CVS also cited the fact that, between March and May of 2020,

“Bradley’s prescriptions increased from approximately 10,000

tabs of hydrocodone per month to almost 50,000 tabs.”

3. Proceedings in the Trial Court

Bradley filed his initial complaint on June 25, 2020,

followed by an amended complaint (Complaint) on July 8, 2020.

Bradley’s Complaint alleges claims for (1) declaratory relief,

(2) unfair competition under Business and Professions Code

section 17200, (3) tortious interference with contract and

prospective economic advantage, and (4) civil rights violations

under the Unruh Civil Rights Act (Civ. Code, § 51.)3

3 Bradley’s claims for tortious interference are based on the

theory that CVS’s refusal to honor his prescriptions damaged his

6

After the trial court denied a request for a temporary

restraining order, Bradley filed his motion for a preliminary

injunction on July 20, 2020. CVS opposed the injunction and

demurred to Bradley’s Complaint. Both CVS’s opposition and its

demurrer argued that the trial court should defer to the Board

under the doctrines of exhaustion of administrative remedies,

equitable abstention, and primary jurisdiction.

Following a hearing on September 15, 2020, the trial court

denied Bradley’s motion for a preliminary injunction and

sustained CVS’s demurrer with leave to amend. The court

concluded that Bradley’s claims raised issues that “should be

dealt with by the Pharmacy Board.” The court explained that,

“[w]hether we talk about it in terms of the demurrer or the

injunction, there is an administrative body that is set up to deal

with this.”

The trial court also found that Bradley had failed to show

that he would suffer irreparable injury in the absence of an

injunction. The court concluded that Bradley’s alleged loss of

business was compensable through damages, and that, “[i]n

terms of the patients, there are other pharmacies they can go to,

other doctors they can go to, if that’s the concern.”

After Bradley amended his Complaint, CVS again

demurred. The trial court again sustained CVS’s demurrer and

ordered the action stayed pending consideration by the Board.

business relationships with HMO’s. His Unruh Act claim is

based on the theory that CVS’s conduct was motivated by an

intent to discriminate against Bradley’s low-income minority

patients in favor of wealthier customers who have more lucrative

insurance plans.

7

DISCUSSION

1. Legal Principles and Standard of Review

There are several different but closely related doctrines

that either require or permit judicial deference to administrative

agencies. One such doctrine, typically described as the

exhaustion doctrine, requires parties to exhaust their remedies in

an administrative tribunal before seeking relief in court. In

Jonathan Neil & Assoc., Inc. v. Jones (2004) 33 Cal.4th 917

(Jonathan Neil), our Supreme Court explained that there are

“three distinct strands” of this doctrine that are each “justified by

somewhat different rationales.” (Id. at p. 930.)

First, an aggrieved party is generally required to seek

administrative relief when “a statute and lawful regulations

pursuant thereto establish a quasi-judicial administrative

tribunal to adjudicate statutory remedies.” (Jonathan Neil,

supra, 33 Cal.4th at p. 930.) In such a situation, the

administrative tribunal is charged with the responsibility to

resolve the dispute, and “ ‘ “the courts may act only to review the

final administrative determination.” ’ ” (Ibid.)

Second, the exhaustion doctrine generally applies “when a

private or public organization has provided an internal remedy.”

(Jonathan Neil, supra, 33 Cal.4th at p. 930.) This strand of the

doctrine is based on a judicial policy “ ‘ “that the association itself

should in the first instance pass on the merits of an individual’s

application rather than shift this burden to the courts.” ’ ” (Ibid.,

quoting Rojo v. Kliger (1990) 52 Cal.3d 65, 86 (Rojo).)

Third, courts have required exhaustion of administrative

remedies in “ ‘a variety of public contexts’ ” where the

administrative agency “ ‘possesses a specialized and specific body

of expertise in a field that particularly equips it to handle the

8

subject matter of the dispute.’ ” (Jonathan Neil, supra, 33

Cal.4th at p. 931, quoting Rojo, supra, 52 Cal.3d at p. 87.) As an

example of a case in this category, our Supreme Court cited

Karlin v. Zalta (1984) 154 Cal.App.3d 953 (Karlin). That case

involved allegations of excessive medical malpractice insurance

rates. The plaintiffs’ claims raised factual issues concerning the

heavily regulated area of medical malpractice insurance

ratemaking that made the expertise of the Insurance

Commissioner indispensable. (Jonathan Neil, at p. 931.)

The primary jurisdiction doctrine also permits judicial

deference to administrative expertise. Like the exhaustion

doctrine, the doctrine of primary jurisdiction promotes “ ‘ “comity

between courts and agencies.” ’ ” (Jonathan Neil, supra, 33

Cal.4th at p. 931, quoting Farmers Ins. Exchange v. Superior

Court (1992) 2 Cal.4th 377, 390 (Farmers).) The major difference

between the two doctrines is whether courts are required to defer

to an administrative agency. The exhaustion doctrine applies

“ ‘ “where a claim is cognizable in the first instance by an

administrative agency alone,” ’ ” and the primary jurisdiction

doctrine applies “ ‘ “where a claim is originally cognizable in the

courts” ’ ” but involves issues “ ‘ “which, under a regulatory

scheme, have been placed within the special competence of an

administrative body.” ’ ” (Jonathan Neil, at p. 931, quoting

Farmers, at p. 390.) In the latter circumstance, the “ ‘ “judicial

process is suspended pending referral of such issues to the

administrative body for its views.” ’ ” (Ibid.)4

4

This difference does not necessarily help in deciding

whether the exhaustion doctrine or the primary jurisdiction

9

As our Supreme Court has explained, the policy reasons

behind the doctrines of exhaustion and primary jurisdiction are

“ ‘similar and overlapping.’ ” (Jonathan Neil, supra, 33 Cal.4th at

p. 932, quoting Farmers, supra, 2 Cal.4th at pp. 391–392.) Both

focus on “ ‘judicial efficiency.’ ” (Ibid.) They differ somewhat with

respect to the reasons for deference to the administrative agency.

The exhaustion doctrine respects the autonomy of administrative

agencies to reach a final decision without judicial interference,

while the primary jurisdiction doctrine allows courts to “ ‘take

advantage of administrative expertise.’ ” (Ibid.)

The doctrines also differ in the procedures they employ.

Unless an agency is empowered to decide all the issues in a

pending lawsuit, the appropriate procedure for a court that

applies the primary jurisdiction doctrine is to stay the lawsuit

pending a decision by the administrative agency. (Jonathan Neil,

supra, 33 Cal.4th at p. 935.) In contrast, where exhaustion of

administrative remedies is required, courts may dismiss

prematurely filed lawsuits in favor of an administrative remedy.

(See Tejon Real Estate, LLC v. City of Los Angeles (2014) 223

Cal.App.4th 149, 156 [“A demurrer may properly be sustained

based on the failure to adequately plead exhaustion of

administrative remedies”].)

doctrine applies in a particular case. As discussed above, the

third strand of exhaustion cases is based upon the need for

deference to the particular expertise of an agency in a heavily

regulated area. That same factor also underlies the primary

jurisdiction doctrine. Whether such deference is required or

merely discretionary seems to be the result of applying one

doctrine or the other rather than a criterion to determine which

doctrine should apply.

10

A third related doctrine permits courts to “abstain from

adjudicating a suit that seeks equitable remedies if ‘granting the

requested relief would require a trial court to assume the

functions of an administrative agency, or to interfere with the

functions of an administrative agency.’ ” (Blue Cross of

California, Inc. v. Superior Court (2009) 180 Cal.App.4th 1237,

1258 (Blue Cross), quoting Alvarado v. Selma Convalescent

Hospital (2007) 153 Cal.App.4th 1292, 1298.) For example, in

Alvarado the court concluded that the task of calculating “on a

classwide basis” whether nursing facilities were in compliance

with complex regulations was a “task better accomplished by an

administrative agency than by trial courts.” (Alvarado, at

p. 1306.)

A decision whether to defer to an administrative agency

under either the primary jurisdiction doctrine or equitable

abstention doctrine is reviewed for abuse of discretion. (Blue

Cross, supra, 180 Cal.App.4th at pp. 1257, 1260.)

2. The Trial Court Did Not Abuse Its Discretion in

Ruling that Bradley Should First Seek Relief

from the Board

a. The primary jurisdiction doctrine applies

Under the criteria discussed above, the doctrine of

exhaustion of administrative remedies was not the appropriate

ground to deny Bradley’s injunction motion. The statutory

scheme here does not fit within any of the three categories of

cases our Supreme Court identified in Jonathan Neil that require

administrative review prior to recourse to the courts.

First, the statutory scheme does not support the conclusion

that the Board is the exclusive forum to resolve disputes between

private parties of the type involved here. The Board is not a

11

“quasi-judicial administrative tribunal” that is tasked with the

responsibility “to adjudicate statutory remedies.” (Jonathan Neil,

supra, 33 Cal.4th at p. 930.) It has supervisory and enforcement

powers over pharmacists and pharmaceutical licensees. But

nothing in the governing statutes tasks it with the responsibility

to adjudicate individual claims for relief against pharmacists.

The Board has the authority to “issue citations containing

fines and orders of abatement for any violation of [Business and

Professions Code] Section 733, [or] for any violation of this

chapter[, sections 4000–4427.8].”5 (Bus. & Prof. Code, § 4314,

subd. (a).) The Board is also charged with the authority and the

responsibility to “take action against any holder of a license who

is guilty of unprofessional conduct.” (Bus. & Prof. Code, § 4301.)

Such unprofessional conduct includes the “clearly excessive

furnishing of controlled substances in violation of subdivision (a)

of Section 11153 of the Health and Safety Code.”6 (Bus. & Prof.

Code, subd. (d).)

These statutes give the Board the responsibility to decide

whether a pharmaceutical licensee has violated a duty to fill

prescriptions under Business and Professions Code section 733.

The statutes also give the Board the task of determining whether

pharmaceutical licensees have failed to meet their “corresponding

responsibility” to ensure that prescriptions are for a “legitimate

5 That chapter is described as the “Pharmacy Law.”

(§ 4000.)

6 That subdivision provides in part that “[t]he

responsibility for the proper prescribing and dispensing of

controlled substances is upon the prescribing practitioner, but a

corresponding responsibility rests with the pharmacist who fills

the prescription.” (Health and Saf. Code, § 11153, subd. (a).)

12

medical purpose.” (Health and Saf. Code, § 11153, subd. (a); Bus.

& Prof. Code, § 733.)

Thus, the statutory scheme empowers the Board to decide

key issues raised by Bradley’s injunction motion, including the

scope of CVS’s statutory obligation to fill Bradley’s prescriptions

and the extent of CVS’s corresponding responsibility to prevent

prescription abuse. However, that power arises from the Board’s

enforcement responsibility, not from any responsibility to

adjudicate particular civil disputes.

Second, there is no “private or public organization” here

that “has provided an internal remedy.” (Jonathan Neil, supra,

33 Cal.4th at p. 930.) The Board is not an organization with an

internal dispute resolution procedure, but an oversight and

enforcement entity.

The third category that the court identified in Jonathan

Neil presents a closer question. The majority of the Board is

composed of pharmacists drawn from different practice settings.

(§ 4001, subds. (b) & (c).) The Board therefore “ ‘possesses a

specialized and specific body of expertise in a field that

particularly equips it to handle the subject matter of the

dispute.’ ” (Jonathan Neil, supra, 33 Cal.4th at p. 931.)

However, such administrative expertise is also a factor

supporting a finding of primary jurisdiction. (Id. at p. 934.)

The statutory scheme here does not suggest that the Board

has authority over a “ ‘ “pervasive and self-contained system of

administrative procedure” ’ ” that makes its expertise

“ ‘ “indispensable.” ’ ” (Jonathan Neil, supra, 33 Cal.4th at p. 931,

quoting Karlin, supra, 154 Cal.App.3d at p. 983.) The Board has

expertise in the subject matter of Bradley’s claims, including the

scope of pharmacists’ responsibilities and the identification of

13

factors indicating prescription abuse. But the governing statutes

do not establish a separate universe of administrative rules and

procedures that only the Board has the expertise to interpret.

The exhaustion doctrine therefore does not apply.

This conclusion is supported by the holding in Jonathan

Neil. That case involved a claim that premiums the defendants

charged for “assigned risk insurance” for a trucking company

were too high. (Jonathan Neil, supra, 33 Cal.4th at p. 923.) The

premiums were governed by rules promulgated by the

Department of Insurance. (Id. at p. 925.) However, the common

law claims involved in the lawsuit were “originally cognizable in

court. The Insurance Commissioner has no authority to decide

these common law claims, but can only make a determination

regarding some of the issues in the case. Nor can we discern in

Insurance Code section 11620 et seq. an absolute statutory bar to

prosecuting such claims absent a prior administrative

determination.” (Id. at p. 933.) The exhaustion doctrine

therefore did not apply. (Id. at p. 934.)

Similarly, here, Bradley’s statutory and common law claims

were originally cognizable in court. The Board cannot finally

adjudicate those claims, but can only determine important issues

that are relevant to them. And the governing statutes do not

suggest that litigants are absolutely barred from seeking relief in

court before raising such issues before the Board.

However, the decision in Jonathan Neil also supports the

conclusion that the primary jurisdiction doctrine does apply here.

The court in Jonathan Neil decided that, although the exhaustion

doctrine was not applicable, “the case for invoking the primary

jurisdiction of the Insurance Commissioner is compelling.”

(Jonathan Neil, supra, 33 Cal.4th at p. 934.) The court observed

14

that the issues raised in the trucking company’s cross-complaint

“directly implicate the regulatory authority and expertise of the

Insurance Commissioner.” (Ibid.) The court also explained that

the Department of Insurance’s interpretation and application of

the governing regulations in the first instance was “necessary to

secure regulatory uniformity informed by its expertise and

extensive experience with this area of regulation.” (Ibid.) The

same factors apply here.

First, as discussed, Bradley’s injunction motion raises

issues that are within the particular expertise of the Board.

Bradley’s claims depend upon the theory that CVS had a legal

obligation to fill his prescriptions.7 The critical allegation in

Bradley’s complaint is that, “[a]s a matter of California law, CVS

and its pharmacists are required to honor any prescription issued

by a physician such as Dr. Bradley, subject only to a

corresponding duty to confirm that the prescription has been

issued for legitimate medical purposes relating to the patient’s

7 A possible exception is Bradley’s cause of action for

violation of the Unruh Act. As mentioned, Bradley’s theory

under that claim is that “a substantial motivating reason for

[CVS’s] conduct is the race, color, disability or medical condition

of [Bradley’s] patients, who for the most part are minorities

suffering from medical conditions causing chronic pain requiring

opiate medications.” A refusal to deal on the ground of race or

other protected characteristic may be unlawful. (See 5 Witkin,

Summary of Cal. Law (11th ed. 2020) Torts, § 877(1)(a) (hereafter

Witkin).) However, the Board’s expertise is nevertheless

relevant. Whether CVS had a legal justification under the

Pharmacy Law to refuse to fill Bradley’s prescriptions could bear

upon the question whether CVS’s stated reason for its refusal

was pretextual.

15

care.” Bradley’s claims depend upon such a legal obligation to

overcome the principle that, “[a]bsent a legal provision to the

contrary, a private party generally may choose to do or not to do

business with whomever it pleases.” (Drum v. San Fernando

Valley Bar Assn. (2010) 182 Cal.App.4th 247, 254; see 5 Witkin,

supra, Torts, § 877(1).) The theory that CVS was legally

obligated to fill Bradley’s prescriptions underlies his request for

declaratory relief,8 his claim that CVS’s conduct was unfair or

unlawful under section 17200,9 and his causes of action for

tortious interference with contract and prospective economic

advantage.10

Bradley’s claim that CVS had a legal obligation to fill his

prescriptions raises questions that the Board has the expertise to

answer. Bradley relies upon Business and Professions Code

section 733 as the source of this obligation. As mentioned, that

8Bradley seeks a declaration that “under California law

[CVS is] not allowed to impose a blanket ban on all controlled

substance prescriptions issued by Dr. Bradley to his patients.”

9 Bradley claims that CVS engaged in unlawful conduct by

“blacklisting . . . all of Dr. Bradley’s controlled substance

prescriptions without considering the legitimate medical purpose

for which the prescriptions have been issued.”

10 Unless CVS was legally obligated to fill Bradley’s

controlled substance prescriptions, its refusal to do so may have

been privileged as an exercise of its right to choose its business

customers or justified under its statutory obligations as a

pharmaceutical licensee. (See Environmental Planning &

Information Council v. Superior Court (1984) 36 Cal.3d 188, 193–

194 (interference with contract or with prospective economic

advantage is not actionable if privileged); 5 Witkin, supra, Torts,

§ 877(1).)

16

statute provides that a “licentiate shall not obstruct a patient in

obtaining a prescription drug or device that has been legally

prescribed.” (Id., § 733, subd. (a).) A licentiate has no duty to fill

a prescription if, “[b]ased solely on the licentiate’s professional

training and judgment, dispensing pursuant to the order or the

prescription is contrary to law.” (Id., § 733, subd. (b)(1), italics

added.) By virtue of its composition and its role, the Board has a

unique ability to evaluate whether a decision not to fill

prescriptions was justified by a pharmaceutical licensee’s

“professional training and judgment.” The Board also has the

expertise to evaluate the scope of CVS’s obligation not to fill

particular prescriptions under the corresponding responsibility

rule. (See Health and Saf. Code, § 11153, subd. (a).)

The Board also has the background to evaluate the specific

facts that are relevant to these issues. For example, Bradley

claimed in his declaration supporting his injunction motion that

the dosages he prescribes for his patients “are not excessive.” He

explained that, “[w]ith a few exceptions for particularly difficult

conditions, I prescribe hydrocodone to my patients. Hydrocodone

is the lowest potency pure mu receptor opiate agonist available,

and I almost always prescribe daily dosages less than 50 daily

morphine milligram equivalents (“MME”), well below the 90

MME guideline set by CVS in its 2018 CVS Pharmacy Reference

Guide.”11 The Board is better equipped than the courts to

evaluate how such technical claims affect CVS’s statutory

“corresponding responsibility.”

11 Bradley explained that “ ‘mu’ is a pain receptor for

opiates; ‘agonist’ describes the hydrocodone molecule which fits

onto the receptor.”

17

Moreover, as the trial court observed, the issue of CVS’s

statutory obligations arises in the context of a national opioid

problem. The trial court explained that “[o]pioids is a very

serious issue that I don’t think the court has nearly enough

information to make the call on.” The trial court reasonably

concluded that the Board has more experience in evaluating a

pharmaceutical licensee’s responsibilities in this context.

Second, the wide scope both of the opioid problem and of

CVS’s program to monitor prescriptions supports the need for

“regulatory uniformity.” (See Jonathan Neil, supra, 33 Cal.4th at

p. 934.) CVS claims that its computerized prescription

monitoring program has “been implemented nationwide.” This

widely implemented program thus is likely to affect prescribing

doctors in addition to Bradley. The Board is well positioned to

adopt a uniform approach to determining whether such

programs—and CVS’s implementation of its own program here—

are consistent with pharmacists’ professional obligations.

b. Bradley does not identify any impediment

to applying the doctrine of primary

jurisdiction here

Bradley makes a number of arguments as to why Board

review is not appropriate. None are persuasive.

Bradley argues that the Board does not have jurisdiction

over CVS, which is not a California licensee. But Longs and

Garfield—CVS subsidiaries that are both named defendants in

this action—do hold California pharmacy licenses. CVS claimed

below that those entities did not “directly operate” the CVS

monitoring program and did not “take the challenged action

against Bradley.” However, regardless of which entity made the

decision not to fill Bradley’s prescriptions, Longs and Garfield

18

were responsible for complying with California law in

implementing that decision. Bradley does not provide any reason

to conclude that those entities would be immune from a Board

enforcement remedy simply because they were following orders

from their parent company.

Bradley also claims that the Board has authority only over

violations of section 733 by individuals and may not take any

action against corporate violators. Bradley bases this claim on

the Legislature’s use of the term “his or her” in some portions of

section 733. (See, e.g., § 733, subd. (a) [“A violation of this section

constitutes unprofessional conduct by the licentiate and shall

subject the licentiate to disciplinary or administrative action by

his or her licensing agency”], italics added.) We reject the

argument, which cannot be reconciled with the express scope of

section 733 and of the Board’s enforcement powers.

Section 733 specifically applies to any “licentiate.” (§ 733,

subds. (a) & (b).) The term “licentiate” is equivalent to “licensee,”

and applies to any “person authorized by a license, certificate,

registration, or other means to engage in a business or profession

regulated by [the Business and Professions Code].” (§ 23.8, italics

added.) The Pharmacy Law in turn defines “person” broadly to

include a “firm, association, partnership, corporation, limited

liability company, state governmental agency, trust, or political

subdivision.” (§ 4035.)

The statute describing the Board’s enforcement authority

confirms that the Board may take remedial action against

licensed entities as well as individuals. Section 4314, subdivision

(a) states that the Board may issue citations, including fines and

orders of abatement, “for any violation of Section 733” and other

relevant statutes. Subsequent subdivisions explain that the

19

Board may issue such citations to a “person or entity.” (§ 4314,

subds. (b) & (c).) In particular, an order of abatement may

“require the person or entity to whom the citation is issued to

demonstrate how future compliance with the Pharmacy Law, and

the regulations adopted pursuant thereto, will be accomplished.”

(§ 4314, subd. (c), italics added.)

Finally, section 4301 provides that the Board “shall take

action against any holder of a license who is guilty of

unprofessional conduct.” (§ 4301, italics added.) “Any” holder of

a license necessarily includes licensed entities. And, as

mentioned, section 733 expressly provides that a violation of that

statute constitutes unprofessional conduct. (§ 733, subd. (a).)

In light of these provisions, the Legislature’s occasional use

of the term “his or her” rather than “his, her or its” in section 733

cannot reasonably be read as a limitation on the scope of the

Board’s authority to take remedial action against any licensee,

including a corporate licensee, for violations of the Pharmacy

Law.

Bradley also claims that the primary jurisdiction doctrine

does not apply here because resolution of the legal and factual

issues in this case “does not require any specialized knowledge or

specific body of expertise.” He argues that his claims raise only

“matters that are routinely handled by California courts.”

However, the issue is not whether the courts are capable of

adjudicating Bradley’s claims, but whether those claims require

“ ‘ “the resolution of issues which, under a regulatory scheme,

have been placed within the special competence of an

administrative body.” ’ ” (Jonathan Neil, supra, 33 Cal.4th at

20

p. 931.) For the reasons discussed above, we conclude that

Bradley’s claims fall in this category.12

Finally, Bradley argues that any benefit from the Board’s

review of the issues would be outweighed by the delay that would

result. In considering whether to stay an action pending

administrative review, a court should balance the benefits that

the court would obtain from such review against the detriment

from delay and the potential prejudice to the plaintiff’s right to a

jury trial. (Miller v. Superior Court (1996) 50 Cal.App.4th 1665,

1677–1678 (Miller).)

Here, the trial court considered the harm from delay in

rejecting Bradley’s claim that a preliminary injunction was

necessary to prevent irreparable harm. The court recognized that

CVS’s conduct might have had an effect on Bradley’s practice but

concluded that this damage was no different from “every case

where a plaintiff is suffering damages. They want to resolve it as

soon [as] possible to get their reimbursement, get their damages.

That doesn’t create irreparable harm.”

Bradley presented evidence that he had lost 20 to 30

percent of his patients and a large number of referrals from

12 Bradley’s argument that the Board cannot award

damages or finally adjudicate all of Bradley’s claims is not a basis

to reject a decision to defer to the Board in the first instance

under the primary jurisdiction doctrine. As discussed, under the

primary jurisdiction doctrine, administrative review does not

preclude or replace judicial relief. Rather, “ ‘ “the judicial process

is suspended pending referral.” ’ ” (Jonathan Neil, supra, 33

Cal.4th at pp. 931–932, italics added.) Any remaining issues in

this lawsuit can be adjudicated in court after the Board has had

an opportunity to review the questions that fall within its

jurisdiction.

21

HMO’s. If he is successful in proving that tortious conduct by

CVS caused such losses, he might recover significant damages.

But the trial court reasonably concluded that such monetary

losses did not amount to irreparable harm justifying an

immediate order.

Moreover, Bradley shares some responsibility for the delay

in adjudicating his claims. Rather than initiating a complaint

with the Board, Bradley has elected to pursue only his judicial

remedies. But for that choice, the Board might have already

decided whether to issue an abatement order or made some other

final ruling that cleared the way for Bradley’s tort claims to be

adjudicated.

Finally, referral to the Board will not have any effect on

Bradley’s right to a jury trial. For all the reasons discussed

above, a ruling from the Board will provide a benefit to the court

in ruling on issues that are reserved for its decision.13 If jury

issues remain, a jury trial may proceed following Board review.

13 For example, a decision by the Board could assist the

court in resolving Bradley’s requests for injunctive and equitable

relief, including his unfair competition claim. (See Nationwide

Biweekly Administration, Inc. v. Superior Court (2020) 9 Cal.5th

279, 333, 334 [claims under section 17200 are equitable in

nature, and “there is no right to a jury trial in such actions under

California law either as a statutory or constitutional matter”].)

Such a decision could also assist the court in deciding legal issues

concerning the scope of pharmaceutical licensees’ rights and

obligations under section 733 for purposes of fashioning

declaratory relief and crafting jury instructions.

22

c. The trial court properly exercised its

discretion in denying the preliminary

injunction

Although the primary jurisdiction doctrine supports the

trial court’s ruling, the question remains whether we should

affirm on that ground. As mentioned, the doctrine is

discretionary. When a trial court has not considered the issue,

and therefore has not exercised its discretion in deciding whether

the primary jurisdiction doctrine applies, it may be appropriate

for a reviewing court to remand to permit such consideration

rather than first deciding the issue as a matter of law. (See City

of Industry v. City of Fillmore (2011) 198 Cal.App.4th 191, 211,

fn. 14 [holding that the exhaustion doctrine did not apply, and

that, because the primary jurisdiction doctrine had not been

raised below, the “trial court in the first instance should decide

whether this case should be stayed” under that doctrine]; Miller,

supra, 50 Cal.App.4th at p. 1677 [remanding for the trial court to

consider the primary jurisdiction issue where “the trial court’s

stay of the action was not the result of an exercise of discretion

under the primary jurisdiction doctrine, but of the belief that it

had no choice under the exhaustion of remedies doctrine”].)

The trial court here did not explain its reasoning in a

written ruling, so we must discern the basis for its decision from

the hearing transcripts. At the hearing on the preliminary

injunction, the trial court identified the exhaustion requirement

as the basis for its ruling that the Board should first consider the

issues that fall within its jurisdiction. However, the factors the

court cited as the basis for its ruling could apply equally to the

discretionary doctrines of primary jurisdiction and equitable

abstention.

23

The court identified the relevant issue as whether this is “a

matter that should be dealt with by the Pharmacy Board.” The

court observed that “there is an administrative body that is set

up to deal with this,” and that “there’s a very specific code section

dealing with the regulation of pharmacists that indeed the doctor

could have and should have taken advantage of.”

As discussed above, the expertise of the Board is a key

factor supporting the conclusion it has primary jurisdiction over

the statutory obligations of pharmaceutical licensees. And the

court’s conclusion that Bradley “should have” taken advantage of

that expertise suggests that the trial court recognized the

benefits of administrative review. Certainly nothing in the

court’s comments suggests that the court would have exercised

its discretion to proceed with the case in the first instance but for

a mandatory exhaustion requirement. (See Miller, supra, 50

Cal.App.4th at p. 1677.)

The trial court’s comments at a later hearing confirm that

the court intended to exercise its discretion to stay the action

pending review by the Board. On January 11, 2021, the trial

court heard arguments on the demurrer that CVS filed after

Bradley had amended his Complaint.14 The court sustained the

demurrer and ordered the action stayed pending Board

consideration. In doing so, the court explained that “[w]hat’s

been presented to me thus far, as I review it, I still think that it

appears that this a matter that should have been brought before

14At CVS’s request, we took judicial notice of the transcript

from that hearing.

24

the Board of Pharmacy. [¶] I think the Josh [sic][15] argument is

good. I also think the doctrine of equitable abstention is a good

argument that they make, that if we have two different forums

addressing this, one the Board of Pharmacy, one the court, we

have the potential of conflicting rulings. I think the court should

allow the Board of Pharmacy to proceed first on this, and if

there’s anything that remains to be adjudicated, then we can

adjudicate that in this court. [¶] That’s why I think a stay is the

appropriate course.”

Although we conclude that primary jurisdiction rather than

equitable abstention is the appropriate doctrine to apply here, the

two doctrines are closely related and both require the exercise of

discretion. The record shows that the trial court exercised its

discretion in deciding that the “appropriate” course was to stay

the action pending review by the Board. Under these

circumstances, remand for further consideration of the primary

jurisdiction doctrine is unnecessary.

15 The trial court presumably said “exhaustion.”

25

DISPOSITION

The trial court’s ruling denying Bradley’s motion for a

preliminary injunction is affirmed. This action shall remain

stayed to permit Bradley to pursue a complaint with the Board.

Following a final Board decision on such a complaint, the action

shall proceed on any remaining issues. Should Bradley elect not

to file such a complaint, the action shall be dismissed.

Respondents CVS Pharmacy, Inc., et al., are entitled to

their costs on appeal.

CERTIFIED FOR PUBLICATION.

LUI, P. J.

We concur:

ASHMANN-GERST, J.

HOFFSTADT, J.

26

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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