Opinion

El Expreso. Inc. & Coach USA, Inc. v. Robert Zendejas

Court
Texas Court of Appeals, 1st District (Houston)
Filed
Mar 9, 2006
Status
Published
Cited by
0 cases
Authority
More cited than 35.2%

The opinion

Opinion issued March 9, 2006

In The

Court of Appeals

For The

First District of Texas

NO. 01-03-00795-CV

EL EXPRESO, INC. AND COACH USA, INC., Appellants

V.

ROBERT ZENDEJAS, Appellee

* * *

ROBERT ZENDEJAS, Appellant

V.

EL EXPRESO, INC. AND COACH USA, INC., Appellees

On Appeal from the 133rd District Court

Harris County, Texas

Trial Court Cause No. 2002-12789

OPINION ON MOTION FOR REHEARING

On March 31, 2005, this Court issued an opinion affirming the judgment of the

trial court. El Expreso, Inc. and Coach USA, Inc., who are appellants and appellees

in this appeal,

have filed a motion for rehearing. Robert Zendejas, who is also an

appellant and an appellee in this appeal, has filed a response. After due

consideration, the Court grants appellants’ motion for rehearing, withdraws its

opinion and judgment dated March 31, 2005, and issues this opinion and judgment

in their stead. The disposition, however, remains unchanged.

Zendejas sued his employer, El Expreso, Inc., for wrongful termination, based

upon breach of contract. The jury found that (1) Zendejas and El Expreso, Inc. had

agreed that Zendejas would not be terminated for attempting to ensure that El

Expreso, Inc. complied with safety laws and (2) Zendejas had been terminated for

attempting to ensure that El Expreso, Inc. complied with safety laws. The jury

awarded Zendejas actual damages of $105,000, plus pre-judgment interest in the

amount of $11,910.78 and attorney’s fees in the amount of $47,842.

Coach USA, Inc. and El Expreso, Inc., which was a wholly owned subsidiary

of Coach USA, Inc., appealed the judgment of the trial court in favor of Zendejas.

Zendejas also appealed. We determine (1) whether the trial court erred in submitting

the charge to the jury because there was no modified oral employment contract as a

matter of law; (2) whether there was legally and factually sufficient evidence as to the

existence and breach of an oral term employment contract; and (3) whether Zendejas

preserved his complaint that the trial court erred by not disregarding a jury finding

that he be awarded no appellate attorney’s fees. We affirm.

Background

Zendejas began working for a bus company, Kerrville Bus Lines, in 1992.

Eventually, El Expreso acquired Kerrville Bus Lines. In 1999, when Coach

purchased El Expreso, Zendejas was promoted. Zendejas was terminated in 2000 due

to downsizing at El Expreso. However, Zendejas returned to work at El Expreso in

May 2001 to serve as manager of scheduling and charters. Mario Pedraza held

Zendejas’s former position as director of charters and bus operations.

During Zendejas’s first week of work in 2001, several El Expreso bus drivers

complained to him that they were being coerced into violating safety regulations by

driving their buses too long or too frequently. Zendejas expressed concern about the

violations to Pedraza, who was non-responsive. Consequently, Zendejas arranged a

meeting among himself, Pedraza, Jorge Martinez (the manager of safety and training),

and the company President, Joe Escobedo. Escobedo’s response to Zendejas’s

concerns was one of disinterest: Escobedo stated that he had hired Zendejas to deal

with such problems.

Zendejas eventually contacted Kathy Wagner, the regional safety director at

Coach, regarding his concerns about safety compliance. Wagner stated that Zendejas

should not participate in violating the safety laws and requested his help to bring El

Expreso into compliance with the regulations. Zendejas expressed concern that he

would be terminated if he followed her instructions to ensure compliance with safety

laws. Wagner reassured Zendejas that he would not be fired for complying with

safety regulations. As a result of Zendejas’s complaints, Wagner conducted an audit

of El Expreso. Wagner discovered fairly substantial deviations from safety laws,

including driver log fraud. As a result, Pedraza was reassigned to director of terminal

operations.

Wagner continued to seek Zendejas’s help in bringing El Expreso into

compliance with safety laws. Zendejas repeatedly expressed concern that he would

be fired if he ensured that drivers complied with safety regulations. Wagner again

assured Zendejas that he would not be fired for doing so. With these assurances,

Zendejas cancelled bus routes when eligible drivers were unavailable and sought

outside sources to fulfill the need for drivers who were able to work within the safety

regulations.

On June 11, 2001, Zendejas received a letter of reprimand recounting a 1997

episode in which he had disparaged a female co-worker and a June 6, 2001 incident

in which he had disparaged several female co-workers. Nonetheless, on June 21,

2001, Zendejas was promoted to his former position, as director of charters and bus

operations, which had been held previously by Pedraza .

Following the audit of El Expreso, tension mounted between Zendejas, on the

one hand, and Pedraza and Escobedo, on the other. Zendejas reported on a weekly

basis to Escobedo, who became angry when he reviewed Zendejas’s reports and

noticed that there were several route cancellations. Escobedo further complained that

Zendejas had told Wagner too much. Pedraza also became irritated with Zendejas

when Pedraza found out that bus runs had been cancelled. The relationship between

Zendejas and Pedraza and Escobedo became more and more strained as Zendejas

continued to seek outside drivers or to cancel bus runs.

On August 11, 2001, Zendejas called Wagner to address concerns that

Escobedo had been pressuring him to fire two drivers for retaliatory purposes.

Wagner told Zendejas not to fire the drivers, but to wait until she had investigated the

matter. Zendejas expressed fear of termination if he failed to fire the drivers, but

Wagner told him that she would not allow him to be terminated.

On August 21, 2001, Zendejas was notified that a bus driver had complained

that another driver had committed safety violations. Zendejas was asked to keep the

report confidential, but refused, and ultimately confronted the driver suspected of

having violated the safety rules. On August 30, 2001, Escobedo asked Zendejas if

he was aware of the complaints against the driver. When Zendejas replied that he was

aware, Escobedo asked him what he planned to do about it. Zendejas replied that he

was going to wait for the safety department to see if it could set up an investigation.

Later that month, the employee who had reported his fellow co-worker for

safety violations complained to the director of safety that he had been exposed as the

source of the complaint against his co-worker. Upon hearing this, the safety

department informed Wagner that its investigation had been blown because Zendejas

had approached the suspected driver. On September 6, 2001, Escobedo approached

Zendejas and asked him if he had told the suspected driver who had reported him.

Zendejas denied that he had done so. On September 12, 2001, Escobedo terminated

Zendejas’s employment.

El Expreso and Coach’s Appeal

A. Jury Charge

In their first issue, appellants contend that the trial court erred in submitting

question one in the jury charge because, as a matter of law, the alleged agreement in

question did not constitute an oral, modified term employment contract. Question

one in the charge asked, “Did Coach USA and Robert Zendejas agree that Coach

USA would not allow Robert Zendejas to be terminated for attempting to insure that

El Expreso complied with safety laws?”

What constitutes an enforceable contract is a question of law for the trial court.

Gaede v. SK Investment Inc ., 38 S.W.3d 753, 757 (Tex. App.—Houston [14th Dist.]

2001, pet. denied). This question of law is reviewed de novo and without deference

to the lower court’s conclusion. Butler v. Arrow Mirror & Glass, Inc ., 51 S.W.3d

787, 792 (Tex. App.—Houston [1st Dist.] 2001, no pet.).Appellants argue that, because an employer’s vague statements about its ability

to terminate do not modify at-will status, the agreement in question does not

constitute a modified employment agreement. Appellants contend that the agreement,

as stated in the jury charge, was not specific and definite enough to limit El Expreso’s

right to terminate Zendejas’s employment. Zendejas contends that the agreement

carved out a single exception to his at-will status and is sufficiently definite to

constitute a modification of at-will status.

Absent a specific agreement to the contrary, the employer or the employee may

terminate employment at will “for good cause, bad cause, or no cause at all.”

Montgomery County Hosp. Dist. v. Brown , 965 S.W.2d 501, 502 (Tex. 1998). In

order to modify the at-will status of an employment relationship, the employer must

unequivocally indicate a definite intent to be bound not to terminate the employee

under certain circumstances. Id . General, indefinite statements will not serve to limit

an employer’s right to discharge an employee. Id . Thus, an agreement to modify the

at-will employment relationship must be “(1) expressed, rather than implied, and (2)

clear and specific.” Miksch v. Exxon Corp ., 979 S.W.2d 700, 703 (Tex.

App.—Houston [14th Dist.] 1998, pet. denied). Likewise, an employer’s oral

statements may not modify an employee’s at-will status unless there is a definite,

stated intention to do so. See Brown , 965 S.W.2d at 501 . The critical factor in

determining the validity of an agreement to modify at-will status is whether an

employer has “‘unequivocally indicated a definite intent to be bound not to terminate

the employee except under clearly specified circumstances.’” Miksch , 979 S.W.2d

at 705 (quoting Brown , 965 S.W.2d at 538 ).

Here, the agreement that formed the basis of jury question one was unequivocal

and definite and showed an intent not to terminate Zendejas if he acted in clearly

specified circumstances. We conclude that the agreement in the charge was not

merely a general comment that Zendejas would not be terminated as long as his work

was satisfactory, as in Brown . See Brown , 965 S.W.2d at 502 .

In Miksch v. Exxon Corp. , Miksch was employed as a secretary in the real

estate division of Exxon’s marketing department. Id. , 979 S.W.2d at 701 . In 1987,

her husband began investigating the possibility of leasing and operating a Chevron

station. Id . Exxon had a written conflict-of-interest policy prohibiting an employee

or the spouse of an employee from competing with Exxon. Id . Miksch allegedly

spoke with her supervisor and asked him whether her husband’s operation of a

Chevron station would threaten her job. Id . at 702. The supervisor allegedly told

Miksch that “‘it would not be a problem at all.’” Id . Thereafter, Miksch’s husband

leased the Chevron station. Id . In 1994, Exxon revised its conflicts policy, so that

the policy provided that all conflicts had to be approved by a member of the

company’s senior management. Id . In that same year, Miksch’s new supervisor

informed her that she was in violation of the conflicts policy and that her husband

would have to give up the Chevron station for her to keep her job. Id . When she and

her husband refused, she was terminated. Id .

Miksch acknowledged that she was an at-will employee, but claimed that

evidence existed to show that her supervisor’s oral statements regarding the Chevron

station had altered her at-will status. Id . at 703. The Fourteenth Court of Appeals

held that the supreme court, in Brown , had “left open the possibility that such [verbal]

statements could , under certain circumstances, be sufficient to create an enforceable

agreement.” Id . at 704. The court also held that the alleged statement by the

supervisor did “not contain ambiguous terminology or require one to speculate as to

the parameters of the parties’ purported agreement.” Id . at 705. Miksch’s summary

judgment evidence established that she had asked her employer whether her

husband’s plan to lease a Chevron station would jeopardize her employment. Id . Her

summary judgment evidence showed that the supervisor’s response was clear and

definite and had communicated the clear message that Miksch would not be fired for

her husband’s leasing the Chevron station. Id .

As in Miksch , the agreement in this case set forth an express agreement

between appellants and Zendejas that showed a clear and specific limitation on the

right to terminate. The agreement did not contain ambiguous terminology or require

speculation as to the parameters of the parties’ purported agreement. See id . Rather,

the agreement was based on a clear set of standards—that Zendejas would not be

terminated for attempting to comply with federal and state safety laws.

Likewise , the record shows that Zendejas specifically expressed concern about

whether he would be fired for attempting to bring El Expreso into compliance with

safety laws. The record shows that a Coach employee, Zendejas’s superior,

responded specifically and definitely that Zendejas would not be terminated for doing

so. Taken in the context of the entire case, the agreement between Zendejas and

appellants communicated the clear message that Zendejas would not be fired for

attempting to make El Expreso comply with a discrete set of applicable safety

regulations. See id .

Appellants also contend that our holding that the agreement in this case created

a modification provides employees with a vehicle to abuse their employment-at-will

status. Specifically, appellants contend that, if the agreement in this case constitutes

a modification, Zendejas could have acted in a completely unreasonable and

unprofessional manner in ensuring El Expreso’s compliance with safety regulations

without fear of termination. This contention is without merit. If an employee’s at-will status is modified and an employee abuses that modification by wrongful

conduct, an employer can terminate the employment based not on the modification,

but on the employee’s inappropriate conduct.

Moreover, this argument completely ignores the function of question two of the

jury charge, which asked, “Was Robert Zendejas terminated for attempting to insure

that El Expreso complied with safety laws?” By answering “yes” to question two, the

jury determined that Zendejas had been terminated for attempting to ensure

compliance with safety laws and not for other alleged wrongful conduct.

For these reasons, we hold that the trial court did not err in submitting question

one to the jury. We overrule appellants’ first issue.

B. Legal and Factual Sufficiency

In their second and third issues, appellants contend that the trial court erred in

denying their motions for directed verdict, for judgment notwithstanding the verdict,

and for new trial because the evidence was legally and factually insufficient to

support the existence and breach of an oral, modified term employment contract. Under the no-evidence standard of review, the reviewing “court considers only

the evidence and inferences tending to support the findings, disregarding the evidence

and inferences contrary to the findings.” Orozco v. Orozco, 917 S.W.2d 70, 73-74

(Tex. App.—San Antonio 1996, writ denied). If more than a scintilla of evidence

supports the finding, the point of error must be overruled. Id. at 74. “More than a

scintilla of evidence exists where the evidence supporting the finding, as a whole,

‘rises to a level that would enable reasonable and fair-minded people to differ in their

conclusions.’” Burroughs Wellcome Co. v. Crye , 907 S.W.2d 497, 499 (Tex. 1995)

(quoting Transp. Ins. Co. v. Moriel , 879 S.W.2d 10, 25 (Tex. 1994)). When

considering a factual-sufficiency point, the appellate court considers all of the

evidence—both the evidence supporting, and the evidence undermining, the

challenged findings. See Orozco , 917 S.W.2d at 74 . Reversal is required only when

the jury’s finding is so contrary to the “great weight and preponderance of the

evidence as to be manifestly unjust.” Pool v. Ford Motor Co. , 715 S.W.2d 629, 635

(Tex. 1986); see Orozco , 917 S.W.2d at 74 .

Appellants first contend that there is no evidence of an oral agreement

sufficiently precise and definite to meet the standards under Brown . However, the

evidence reveals several instances between Zendejas and Wagner that support the

finding that a modification to Zendejas’s at-will status existed. On one occasion,

after Zendejas and Wagner had discussed that El Expreso had to comply with safety

regulations, Zendejas complained to Wagner that using the means that she had

suggested (using outside sources, using sister companies, or cancelling runs) to

ensure compliance would certainly lead to his being fired in retaliation. Zendejas

testified that Wagner responded to his concern by stating, “We won’t let that happen.

From this point neither Mario nor Joe has the authority to hire or fire.” Wagner also

testified that she told Zendejas several times that he would not be fired for ensuring

compliance with safety laws. Zendejas testified that he relied on Wagner’s promise

that she would not allow him to be fired for ensuring compliance with safety laws.

Appellants also contend (1) that Wagner’s statements were not sufficiently

clear to constitute a modification of Zendejas’s at-will status because she did not

specifically state any exceptions to the company’s right to fire Zendejas and (2) that

Zendejas’s testimony showed only that his efforts to comply with safety rules were

part of his ordinary job responsibilities. Concerning the first contention, however,

as the court in Miksch recognized, Brown does not “suggest that an employer must

utter certain ‘magic words’ in order to agree to limit its right to terminate an at-will

employee.” Miksch , 979 S.W.2d at 707 . Rather, the relevant determination is

whether the employer’s oral statement evidences a definite intent not to terminate the

employee under clearly specified circumstances. Id. at 705 . In this case, Wagner’s

statement is some evidence showing a clear intent to protect Zendejas from

termination in the event that he ensured compliance with safety laws by using outside

sources or sister companies or by cancelling runs. Because more than a scintilla of

evidence exists that Zendejas’s at-will status was modified, and because the jury’s

finding is not against the great weight and preponderance of the evidence, we hold

that the evidence is legally and factually sufficient to support that finding.

Appellants also contend that the evidence is legally and factually insufficient

to show that the agreement was supported by consideration because Zendejas was

already required to take actions to ensure compliance with safety laws. Thus,

appellants contend that Wagner’s promise was merely one not to fire Zendejas for

carrying out his already existing job duties. When all of the evidence is viewed in

context, it is clear that Zendejas agreed to go beyond his assigned duties to ensure

compliance with safety laws because of Wagner’s assurances. Wagner’s statements

to Zendejas expanded his authority to comply with safety regulations by allowing him

to use whatever means were necessary to ensure compliance, without fear of

retaliatory termination.

Specifically, the evidence shows that, even against the warnings of his direct

superiors, Zendejas took measures to bring El Expreso into compliance, including

cancelling bus schedules, reporting violations, and hiring drivers from sister

companies. Zendejas reported directly to Escobedo on a weekly basis. One week,

when Zendejas had cancelled many bus runs, Escobedo stated, “You can’t do this.

We are going to go broke.” On another occasion, Pedraza told Zendejas, “I want to

tell you, don’t be cancelling any of my runs.” Despite being warned by Escobedo and

Pedraza that he was to “make sure that if you use anybody you use our people,”

Zendejas continued to ensure compliance with safety laws by using other necessary

means. Thus, Zendejas acted under the authority of Wagner to ensure safety

compliance in exchange for not being terminated by his immediate supervisors, who

had instructed him not to take such measures. Because more than a scintilla of

evidence exists to show that consideration existed for the modification of Zendejas’s

at-will status, and because the finding is not against the great weight and

preponderance of the evidence, the evidence is legally and factually sufficient to

show that consideration existed for Zendejas’s ensuring compliance with safety laws.

We overrule appellants’ second and third issues. Zendejas’s Appeal

Zendejas filed a separate notice of appeal and, in one issue, contends now that

he is entitled to appellate attorney’s fees as a matter of law. Zendejas contends that

the trial court should have disregarded the jury’s negative answer to the question on

his appellate attorney’s fees and entered a judgment awarding those fees to him.

Zendejas also contends that this Court should reform the judgment to include an

award in the amount of $20,000 for his appellate attorney’s fees in this Court and

$30,000 for attorney’s fees on petition to the Supreme Court of Texas.

Zendejas has not preserved this issue for appeal. To preserve this type of

complaint, an appellant must make (1) a motion for directed verdict; (2) an objection

to the submission of a jury question; (3) a motion for judgment notwithstanding the

verdict; (4) a motion to disregard the jury’s answer to a vital fact issue; or (5) a

motion for new trial . Aero Energy, Inc. v. Circle C Drilling Co. , 699 S.W.2d 821,

822 (Tex. 1985). Zendejas did not employ any of these preservation methods that

could apply here. Thus, this challenge is waived on appeal. See id.

We overrule Zendejas’s sole issue.

Conclusion

We affirm the judgment of the trial court .

Tim Taft

Justice

Panel consists of Justices Taft, Keyes, and Hanks.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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