Opinion

VIP Health Services, Inc. v. National Labor Relations Board

  • 164 F.3d 644
  • 334 U.S. App. D.C. 65
  • 160 L.R.R.M. (BNA) 2269
  • 1999 U.S. App. LEXIS 270
Court
Court of Appeals for the D.C. Circuit
Filed
Jan 12, 1999
Status
Published
Author
Wald
On the bench
Wald, Silberman, Garland
Cited by
1 cases
Authority
More cited than 48.3%

The opinion

United States Court of Appeals

FOR THE DISTRICT OF COLUMBIA CIRCUIT

Argued December 1, 1998 Decided January 12, 1999

No. 97-1608

VIP Health Services, Inc.,

Petitioner

v.

National Labor Relations Board,

Respondent

Local 2, Federation of Nurses,

United Federation of Teachers,

American Federation of Teachers, AFL-CIO,

Intervenor

On Petition for Review and Cross-Application for

Enforcement of an Order of the National

Labor Relations Board

David Lew argued the cause for petitioner. With him on

the briefs was Gary Rothman.

David Habenstreit, Supervisory Attorney, National Labor

Relations Board, argued the cause for respondent. With him

on the brief were Linda Sher, Associate General Counsel,

John D. Burgoyne, Acting Deputy Associate General Counsel,

and Vincent J. Falvo, Jr., Attorney. Meredith L. Jason,

Attorney, entered an appearance.

Mitchell H. Rubinstein argued the cause for intervenor.

With him on the brief was James R. Sandner.

Before: Wald, Silberman and Garland, Circuit Judges.

Opinion for the Court filed by Circuit Judge Wald.

Wald, Circuit Judge: Local 2, Federation of Nurses, Unit-

ed Federation of Teachers, American Federation of Teachers,

AFL-CIO ("union") filed a petition with the National Labor

Relations Board ("NLRB" or "Board") in 1993 seeking to be

certified as the exclusive bargaining representative of nurses

employed in New York by VIP Health Services, Inc. ("VIP").

The proposed bargaining unit included field nurses who are

assigned by VIP to adult care facilities operated by other

entities and to private residences. VIP objected to the unit,

arguing that the field nurses are supervisors and therefore

ineligible for inclusion. After a hearing, the hearing officer

determined that the field nurses are not supervisors. The

NLRB Regional Director affirmed in a detailed opinion and

ordered an election. VIP's requests for review and reconsid-

eration were denied by the Board and the union won the

election. The union was certified on November 27, 1996.

Less than five months later, the General Counsel of the

NLRB charged VIP with refusing to bargain with the union

in violation of sections 8(a)(1) and (5) of the National Labor

Relations Act ("NLRA"), 29 U.S.C. s 158(a)(1) and (5). VIP

defended by challenging the validity of the underlying repre-

sentation proceeding on the ground that the field nurses are

supervisors.1 The Board granted the General Counsel's sum-

__________

1 Because certification of a bargaining unit by the Board in a

representation proceeding is not an "order" subject to judicial

mary judgment motion, finding no cause to reexamine the

decision made in the earlier representation proceeding. The

Board then ordered VIP to cease and desist from refusing to

bargain with the union and to take related actions. VIP

petitions for review of the Board's decision and the Board

cross-petitions for enforcement of its order. Because the

Board, in upholding its Regional Director, properly deter-

mined that the field nurses are not supervisors, we deny

VIP's petition and grant the Board's cross-petition for en-

forcement.

I. Background

VIP employs thirty to forty field nurses; the precise

number fluctuates. Almost all of these nurses work in a

dozen or so adult care facilities that are not operated by VIP.

A few care for patients in private homes. The residents of

the facilities and the patients served in their own homes are

elderly or mentally disturbed, but require less care than

people who live in nursing homes. Overall, VIP field nurses

provide care to approximately 800 patients. The tasks per-

formed by the nurses include giving insulin and other injec-

tions, dressing wounds, and taking vital signs.

Some of the 800 patients also receive care requiring less

skill from home health aides ("HHAs"). An individual HHA

typically works with three to five patients a day, spending two

or three hours with each. The group of patients seen by an

HHA is called a "cluster." HHAs help patients in the

activities of daily life, such as moving about, bathing, dress-

ing, eating, getting to the dining room for meals, and getting

to appointments. VIP employs as many as twenty HHAs,

but purchases the services of at least another hundred HHAs

from other agencies.2

__________

review, see American Fed'n of Labor v. NLRB, 308 U.S. 401 (1940),

review of certification may occur in a later unfair labor practice

proceeding.

2 Most of the HHAs that VIP places but does not directly employ

come from its parent agency, VIP Health Care Services.

The witnesses presented by VIP and the union in the

representation proceeding painted dramatically different pic-

tures of the relationship between field nurses and HHAs.

Testifying on behalf of VIP, Marilyn Pierre and Rena Dern3

asserted that the nurses play the lead role in "reclustering."

That is the term used at VIP to describe changes in the

group of patients assigned to an HHA. Reclustering is

necessitated by, for example, the arrival of a new patient who

needs the help of an HHA or the temporary departure of a

patient for the hospital. According to Pierre and Dern, by

controlling the reclustering process the nurses not only de-

cide what work each HHA is to perform but also how much

money she receives because HHAs are paid on an hourly

basis. By contrast, four field nurses--Denise Drury, Janice

Derose, Yolaine Mesidor, and Marie (Nellie) St. Surin--

testified for the union and stated that they have no control

over reclustering or otherwise assigning work to HHAs.

Rather, the nurses testified that they do no more than notify

staff at VIP's office of the need for schedule changes in order

to ensure complete patient coverage or, at one facility, leave

the job of arranging the changes to a senior HHA at the

facility.

Pierre also testified that field nurses play a substantial role

in disciplining and discharging HHAs. She explained that

when a nurse is not satisfied with an HHA she may tell Rena

Dern in the VIP office that the HHA should be removed from

the facility, and Dern will comply. Pierre further stated that

eighty to one hundred HHAs have been removed from their

jobs in this manner. When HHA behavior does not merit

dismissal, such as reporting to work late, the nurses counsel

HHAs and may write them up, according to Pierre. The field

nurses, on the other hand, denied having any such power or

responsibility. As with reclustering, they testified that the

most they do is bring a problem to the attention of VIP office

__________

3 Pierre and Dern are VIP employees who work in VIP's office,

not at locations where patient care is rendered. Pierre is the

administrator/director of patient services. Dern is the administra-

tive supervisor.

staff, and that they neither recommend nor direct that a

particular action be taken with respect to the HHA involved.

Pierre further testified that when HHAs have problems

with their peer HHAs or with other employees of the adult

care facility, or want to work more hours, they go to the field

nurse who is empowered to address such issues. All four

nurses testified that they lack the authority to adjust HHAs'

grievances.

The virtually complete disagreement expressed by the wit-

nesses presented by VIP and the union over the role played

by nurses in reclustering, disciplining, discharging, and han-

dling grievances is absent in testimony about the role they

play in creating "plans of care" for each patient. There

appeared to be general agreement that the nurses are in-

volved in writing two types of plans--nurse plans of care and

HHA plans of care. The latter details the responsibilities of

an HHA with regard to a particular patient, but the former

does not appear to be limited to describing the responsibili-

ties of a nurse. According to Pierre--VIP's witness--the

nurse plan of care also describes services that an HHA will

provide.4 The nurse plan of care evidently lists the HHA's

responsibilities at a more generalized level than the HHA

plan of care, however.

The nurse plan of care is written in light of a doctor's prior

assessment of and orders for the patient, and must be ap-

proved by the doctor. The plan is drafted by the field nurse

and an intake nurse who works at VIP's office, although the

relative control exercised by each over the contents of a plan

is disputed; Pierre testified that the intake nurse performs

an essentially clerical function, relying on the field nurse's

determinations, while Derose and Drury (two of the field

nurses) testified that the intake nurse makes final decisions

about what to include in the plan sent to the doctor for

__________

4 An HHA is only assigned to a patient in the first place upon

doctor approval, evidently a necessity for insurance coverage.

VIP's contention in its brief that the field nurses determine whether

a patient is given an HHA, see Pet'r. Br. at 19, is not even

supported by the testimony of its own witnesses.

approval. An HHA plan of care is created by filling in a one-

page form which lists tasks that an HHA might be required

to perform or assist the patient with.5 Next to each task is

space for "instructions" and "frequency of task," as well as a

column for prioritizing the tasks. Like a nurse plan of care,

an HHA plan of care is shaped by an assessment and orders

from the patient's doctor. It also reflects what is contained

in the doctor-approved nurse plan of care with respect to an

HHA and may be based in part on a field nurse's observa-

tions of the patient. Whether a field nurse writes an HHA

plan of care alone or in conjunction with an intake coordinator

is not clearly answered in the testimony. One field nurse did

testify, however, that HHA plans of care are reviewed by

nursing coordinators, although she could not speak to the

frequency of such review.

The field nurses also complete "home health aide superviso-

ry reports" for each patient/HHA combination every two

weeks.6 This involves checking "satisfactory" or "not satis-

factory" for categories like "reports for work as scheduled,"

"adequate verbal and written communication skills," "follows

client care plan," competency in shampooing the patient, and

compliance with VIP's dress code.7 Categories are left blank

when they are not relevant to the care given to the particular

patient, and even sometimes when they are relevant. The

nurses testified that some of the categories require no more

than observation of the patient at the time the form is

__________

5 The form lists: personal care (specify), exercise, ambula-

tion/transfers, stairclimbing, accompany patient to, diet (specify),

feeding, meal preparation, housekeeping, shopping, laundering, eye

care, dressing (wound care), catheter care (specify), ostomy care

(specify), enema (specify), temperature, pulse, respiration record in

home, assist with medications, other (specify). Joint Appendix

("J.A.") at 928.

6 Completion of the form is evidently an insurance requirement.

7 Other columns on the form with the headings "corrective action

taken" and "remarks" appear to be rarely if ever used.

A prior version of the form used "exceeded," "met," "not met,"

and "not observed."

completed. For example, if the patient appears to be clean,

the HHA's performance is listed as satisfactory for the rele-

vant categories. The nurses also explained that they do not

continually monitor HHAs with respect to categories that

would seemingly require such scrutiny, instead basing their

decision on what they perceive at the moment when they are

completing the form. Although the record contains over one

hundred completed reports, not a single "not satisfactory" or

"not met" rating appears in them.

Finally, two of the nurses--Mesidor and St. Surin--testi-

fied that when they encounter a patient in need of certain

care such as a shampoo, they tell the assigned HHA to

perform that task. Both stated that this does not occur often.

Another nurse, Drury, also testified that she sometimes di-

rects HHAs to complete specific tasks related to a patient's

needs. Similarly, Drury stated that she sometimes demon-

strates to an HHA how to perform a task after noticing that

it is not being done properly.

II. Discussion

The NLRA defines supervisors as:

[A]ny individual having authority, in the interest of the

employer, to hire, transfer, suspend, lay off, recall, pro-

mote, discharge, assign, reward, or discipline other em-

ployees, or responsibly to direct them, or to adjust their

grievances, or effectively to recommend such action, if in

connection with the foregoing the exercise of such au-

thority is not of a merely routine or clerical nature, but

requires the use of independent judgment.

29 U.S.C. s 152(11). For an employee to qualify as a super-

visor, then, three requirements must be met: the employee

must possess at least one of the twelve types of authority set

out in the statute, the exercise of that authority must require

the use of independent judgment, and the authority must be

held in the employer's interest. See Beverly Enterprises-

Pennsylvania, Inc. v. NLRB, 129 F.3d 1269, 1270 (D.C. Cir.

1997) (per curiam) (citing NLRB v. Health Care & Retire-

ment Corp., 511 U.S. 571, 573-74 (1994)). "Independent

judgment," contrasted by the statute with authority of a

"routine or clerical nature," is an ambiguous phrase that the

Board must be given "ample room to apply." Health Care &

Retirement Corp., 511 U.S. at 579.

VIP argues that the Board erred in determining that the

field nurses are not supervisors under the NLRA. If VIP is

correct, the Board approved an inappropriate bargaining unit

because supervisors are excluded from the NLRA's collective

bargaining protections. See 29 U.S.C. s 152(3); Beverly

Enterprises v. NLRB, 148 F.3d 1042, 1045 (8th Cir. 1998).

A.Assigning, Discharging, Disciplining, and Adjusting

Grievances

VIP argues that the evidence presented at the hearing on

the appropriateness of the bargaining unit demonstrates that

field nurses assign HHAs work through the reclustering

process, that field nurses effectively recommend discharge

and discipline of HHAs by directing staff at VIP's office to

take such actions, and that field nurses adjust HHAs' griev-

ances. VIP is correct that there is much evidence to support

these claims, but much directly contradicts them. The Re-

gional Director, whose opinion we are functionally reviewing,

resolved these contradictions in favor of the union, i.e., find-

ing that the field nurses do not have the authority to assign,

discharge, or discipline HHAs, or to adjust their grievances.

These factual findings need only be supported by substan-

tial evidence. See 29 U.S.C. s 160(e); Allegheny Ludlum

Corp. v. NLRB, 104 F.3d 1354, 1358 (D.C. Cir. 1997). They

are. Several of the nurses offered extensive and consistent

testimony to the effect that they do not possess any authority

in these areas. With respect to relaying problems with

HHAs to the VIP office, which the nurses acknowledged they

sometimes do, mere reporting is insufficient to establish that

the nurses effectively recommend discharge or discipline.8

__________

8 VIP's contention that one of the nurses admitted, on three

occasions, that she has gone beyond simply reporting problems and

has recommended action that VIP then took is based on a misread-

ing of the record. Drury told the VIP office about an HHA who

See NLRB v. Dickerson-Chapman, Inc., 964 F.2d 493, 500

(5th Cir. 1992).

VIP's citation to Passavant Retirement & Health Center v.

NLRB, 149 F.3d 243 (3d Cir. 1998), does not rescue its case.

In Passavant, the court found that the authority of nurses to

send aides home for flagrant violations, such as abusing a

patient, constituted authority to discipline involving the use of

independent judgment. See id. at 249. Evidence that VIP's

field nurses can unilaterally discipline HHAs is contradicted

by the nurses' testimony. Because the finding that field

nurses do not discipline HHAs is supported by substantial

evidence, we do not reach the question considered in Passa-

vant, for which VIP evidently cites the case, of whether such

authority involves independent judgment.

B.Responsibly Directing Other Employees

VIP also argues that the field nurses responsibly direct the

work of the HHAs. VIP offers three bases for this conclu-

sion--the field nurses formulate the HHA plans of care, they

tell HHAs to perform certain tasks and show them how to do

so correctly when improvement is needed, and they complete

bi-weekly evaluation forms. The Regional Director found

that any direction given by the nurses does not involve

independent judgment, the second of the three requirements

in the statutory definition of supervisor. The record supports

this conclusion.

With respect to the HHA plans of care, nurses are involved

in writing them, but substantial evidence demonstrates that

__________

took a patient to Waldbaum's when the patient needed to be at the

adult care facility in order to receive insulin. Contrary to VIP's

claim, Drury testified that she could not remember whether she told

the office that the HHA should be removed from the patient.

Similarly, Drury testified that she once reported to the office that

she had been threatened by an HHA. The HHA was removed from

the facility, but Drury did not testify about any role other than

reporting the incident. Drury also testified about informing the

office that an HHA had allowed a disoriented patient to wander the

streets around the facility alone. Again, Drury did not recall what

if anything she said about removing the HHA.

they act within a framework established by the patient's

doctor. Further, one of the nurses testified that the plans

are reviewed by the nursing coordinators. Even though to

some degree a field nurse's own judgment is relevant in the

creation of a plan, substantial evidence shows that the judg-

ment of others figures much more prominently, rendering the

nurse's role primarily a routine one. See Beverly Enterpris-

es-Pennsylvania, Inc., 129 F.3d at 1270 ("If an individual's

discretion with respect to ... statutory factors is tightly

constrained, then her exercise of that authority is 'routine'

and does not involve 'independent judgment.' ").

With respect to assigning and demonstrating specific tasks

to the HHAs, we have previously held that this basic task is

also routine. In Beverly, we considered a situation in which a

nurse might tell a nursing assistant to "monitor[ ] vital signs

more frequently or clean[ ] up a mess." Id. We upheld the

Board's determination that such direction of an assistant was

"merely routine." Id. The types of discrete tasks that the

field nurses have acknowledged they sometimes do are com-

parable. As the Regional Director noted, "it only takes

common sense if a patient is not properly cleaned or dressed

to then instruct the aide to rectify the situation." J.A. at 33.

The Regional Director properly called the nurses' role in this

area routine.

With respect to the bi-weekly evaluation forms, the field

nurses testified, essentially, that they do not take great care

in filling them out.9 They explained that they do not base

their ratings on regular monitoring of the HHA over the two

week period. In lieu of a real inquiry into the HHA's work

and skills, the nurses explained that they make a quick,

impressionistic judgment at the moment when they are filling

out the form. We think it within the Board's discretion in

interpreting the phrase "independent judgment" to treat it as

excluding such unstudied appraisals. The lack of any "not

satisfactory" or "not met" ratings on the many forms in the

__________

9 Evaluating employees, though not mentioned in the statutory

definition of supervisor, would be relevant to directing the work of

those employees insofar as it affected their future tasks.

record also suggests that completion of the forms is perceived

as a routine duty.

Mid-America Care Found. v. NLRB, 148 F.3d 638 (6th Cir.

1998), does not convince us otherwise. In that case the fact

that the nurses completed evaluation forms for assistants was

an important reason for the court's rejection of the Board's

finding that the nurses were not supervisors, see id. at 641,

but filling out the forms there required much greater preci-

sion; assistants were rated in forty-one categories on a four-

point scale. See id. at 640. Nurses were also required to

recommend dismissal, continuation, or other action with re-

spect to the assistant on the form, and three disciplinary

recommendations resulted in automatic termination. See id.

No evidence shows that the forms completed by VIP field

nurses here play any such significant role, as the attitude of

the nurses toward their completion convincingly indicated.

C.Field Nurses As the Only On-Site Supervisors of the

HHAs

VIP argues that the field nurses must be supervisors

because, if they are not, VIP is left without any on-site

supervision of the HHAs. This argument is without basis in

the statutory definition of supervisors. Congress did not

direct that the NLRA be interpreted such that there must be

"supervisors" in every workplace. We agree with the Re-

gional Director, who stated that "[i]f the persons whom the

Employer contends are in charge do not possess Section 2(11)

supervisory authority, then the absence of anyone else with

such authority does not then automatically confer it upon

these nurses." J.A. at 35. See NLRB v. KDFW-TV, Inc.,

790 F.2d 1273, 1279 (5th Cir. 1986) (highest ranking employ-

ees on duty are not supervisors during hours when superviso-

ry employees are not present). There is no necessary nexus

between the NLRA definition of a supervisor and personnel

management principles or perceptions.10

__________

10 The Board offers one additional reason why the field nurses are

not supervisors. It argues that a finding that the nurses are

supervisors will result in an unrealistic supervisor/HHA ratio.

There are only twenty or so HHAs who are directly employed by

III. Conclusion

There was substantial evidence that the field nurses are not

supervisors under the NLRA; we therefore deny VIP's peti-

tion for review and grant the Board's cross-petition for

enforcement of its order.

So ordered.

__________

VIP but there are thirty to forty field nurses, and "[t]he ratio of

supervisors to non-supervisory employees is often significant in

determining whether an employee has supervisory status." Beverly

Enterprises, 148 F.3d at 1047. Because we uphold the determina-

tion that the field nurses are not supervisors on the other grounds

discussed above, we do not reach this argument.

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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