“Title VII is not a civility code, and not all profane ... language or conduct will constitute discrimination in the terms and conditions of employment.”
How later courts described this case
- “Title VII is not a civility code, and not all profane ... language or conduct will constitute discrimination in the terms and conditions of employment.”
- “[T]he mere utterance of an … epithet which engenders offensive feelings in an employee does not affect the terms, conditions, or privileges of employment to a sufficiently significant degree to violate Title VII.” (internal quotation marks omitted)
Written by the judges who cited it.
The opinion
UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF ALABAMA
SOUTHERN DIVISION
AMANDA COLE, )
)
Plaintiff, )
)
v. ) 2:24-cv-1669-EGL
)
OASIS HEALTHCARE, INC. )
)
Defendant. )
MEMORANDUM OPINION
On December 3, 2024, Plaintiff Amanda Cole sued Defendant Oasis
Healthcare, Inc. See Doc. 1. Oasis Healthcare now moves for summary judgment.
See Doc. 35. For the reasons below, the motion is GRANTED.
BACKGROUND
Oasis Healthcare, a hospice-care service, hired Cole on January 23, 2023, to
work as a Team Coordinator at its Birmingham location. Doc. 36 at 6, ¶¶1-3, 5; Doc.
41 at 7-8. Two Team Coordinators, a Director of Operations, a Clinical Manager, an
Admissions Nurse, and an Executive Director, typically worked out of that office.
Doc. 36 at 6-7, ¶6; Doc. 41 at 8. Other personnel, such as home-health aides and
nurses, reported there but worked in the field. Doc. 36 at 6-7, ¶6; Doc. 41 at 8. Team
Coordinators in Birmingham were responsible for placement, scheduling, ordering
medical equipment and supplies, responding to records requests, intake, following
up on physicians’ orders and signatures, referrals, and verifying benefits. Doc. 36 at
7, ¶7; Doc. 41 at 8. Those duties were divided between Team Coordinators, yet they
nevertheless were trained in each task, with no difference in difficulty or status
existing between roles. Doc. 36 at 7, ¶¶8-9; Doc. 41 at 8-9. Each Team Coordinator
therefore could be required to perform any of the job duties covered by the role, for
example, if one of them were absent. Doc. 36 at 8, ¶11; Doc. 41 at 9. For most of
her employment, Cole handled scheduling while another Team Coordinator, Mariah
Malcom, handled intake. Doc. 36 at 7-8, ¶10; Doc. 41 at 9.
During Cole’s employment, Oasis merged with Adoration Healthcare,
resulting in a third Team Coordinator, Cindy Moore, transferring to the Birmingham
office. Doc. 36 at 8, ¶12; Doc 41 at 9-10. The branch manager therefore allocated
some of Cole’s and Malcom’s duties to her. Doc. 36 at 8, ¶12; Doc. 41 at 9-10.
Moore was thereafter transferred to Tuscaloosa, where she became the Team
Coordinator for that office. Doc. 36 at 8, ¶13; Doc. 41 at 10.
In April 2024, Malcom resigned. Doc. 36 at 8, at ¶14; Doc. 41 at 10. Cole
wanted to take over Malcom’s former intake duties, but Cindy Moore was asked to
transfer back to the busier Birmingham branch to fill the vacancy instead, as the
branch was too large for one person alone. Doc. 36 at 8-9, ¶¶15-16; Doc. 41 at 10-
11. Accordingly, the allocation of duties amongst the Team Coordinators at the
Birmingham office remained the same, as management believed this was the most
efficient and least disruptive way of handling the transition. Doc. 36 at 9-10, ¶¶20-
21; Doc. 41 at 11-12. Race played no factor in the decision to have Moore return to
take on Malcom’s intake duties. Doc. 36 at 10, ¶23; Doc. 41 at 12.
At one point, Cole applied to join Oasis’s business-development team but did
not receive an offer because she did not have a college degree and lacked the work
experience needed. Doc. 36 at 10-11, ¶¶26, 28; Doc. 41 at 13. Race played no role
in that decision. Doc. 36 at 10, ¶27; Doc. 41 at 13.
On or around February 2024, Cole decorated a bulletin board at the
Birmingham office to commemorate Black History Month. Doc. 36 at 11, ¶29; Doc.
41 at 13. Cole claims that Malcom informed her that Malcom overheard Kim
Copeland, a white female, questioning whether the decorations were appropriate
because staff from corporate compliance was scheduled to visit the branch the next
day. Doc. 36 at 11, ¶¶30-31; Doc. 41 at 13-14. Malcom also reported this questioning
to Julie Doss, who then referred the report to HR Business Partner Deedee Johnson.
Doc. 36 at 11, ¶¶32-33; Doc. 41 at 14. Johnson investigated the report and
interviewed Cole, Malcom, Copeland, and another co-worker, Josh Shirley. Doc. 36
at 11-12, ¶34; Doc. 41 at 14. Johnson determined that Copeland had questioned
whether the bulletin board violated compliance rules, that she was informed it was
not inappropriate, and race was never mentioned in the questioning of the
appropriateness of the bulletin board decorations. Doc. 36 at 12, ¶¶35-36.1
On or about May 1, 2024, Cole complained to Doss, claiming she was
mistreated by Copeland. Doc. 36 at 12, ¶37; Doc. 41 at 16. She described being left
off emails, being temporarily moved to a large workspace at the back of the office
area, seeing a Facebook post by Copeland that she believed referred to Malcom’s
departure, and having trouble getting her office door to close when she was moved
back to the front of the office, though she never mentioned race in this report. Doc.
36 at 12-13, ¶¶38-39; Doc. 41 at 16-17. Cole admits that being left off emails did
not affect her pay, that she received information necessary to perform her job, and
that she was not disciplined or otherwise negatively affected by it. Doc. 36 at 13,
¶40; Doc. 41 at 17. The Facebook post consisted of a repost stating, “God will take
care of your wrongdoers,” and did not mention race, Cole, or Malcom; and Cole
admitted the post could have been unrelated to the workplace. Doc. 36 at 14, ¶47;
Doc. 41 at 22. After these complaints, Doss offered to transfer Cole to Oasis’s soon-
to-be-opened Cullman office, but Cole voluntarily resigned a few weeks later to
obtain other employment. Doc. 36 at 15, ¶¶52-53; Doc. 41 at 24-25; Doc. 34-2 at 21
1 Cole partially disputes this but cites no evidence relevant to whether this was Johnson’s
determination. See Doc. 41 at 14-15.
(Q: “So essentially you found a better opportunity instead of taking the transfer at
… Cullman?” [Cole:] “Yes.”).
On or about September 17, 2024, and after having left Oasis for her new job,
Cole filed a Charge of Discrimination with the EEOC against Oasis, claiming
retaliation and discrimination on the basis of race in violation of Title VII, but did
not include a claim based upon a racially hostile work environment. Doc. 36 at 15,
¶¶54-55; Doc. 41 at 25.
STANDARD
Summary judgment is appropriate when the facts, supported by the record and
taken in the light most favorable to the nonmovant, “show[] that there is no genuine
dispute as to any material fact and the movant is entitled to judgment as a matter of
law.” FED. R. CIV. P. 56(a). A factual dispute is genuine if the evidence would allow
a reasonable jury to find for the nonmovant. Anderson v. Liberty Lobby, Inc., 477
U.S. 242, 248 (1986). And one is “material” if it is an element of the underlying
claim that might affect the case’s outcome. Allen v. Tyson Foods, Inc., 121 F.3d 642,
646 (11th Cir. 1997).
The movant bears the initial burden of proving that no genuine issue of
material fact exists. Celotex Corp. v. Catrett, 477 U.S. 317, 322-24 (1986). The
movant may discharge its burden by pointing out to the district court that there is no
evidence supporting an essential element of the nonmovant’s case. Id. at 325. The
district court must view the evidence and all factual inferences in the light most
favorable to the nonmovant. Johnson v. Clifton, 74 F.3d 1087, 1090 (11th Cir. 1996).
Once the movant has adequately supported its motion, the nonmovant then
must show that summary judgment is improper by coming forward with specific
facts showing a genuine dispute. Matsushita Elec. Indus. Co. v. Zenith Radio Corp.,
475 U.S. 574, 587 (1986). If the record evidence would not permit a rational trier of
fact to find for the nonmovant, then there is no genuine dispute for trial. Id. All
reasonable doubts, however, are resolved in favor of the nonmovant. Fitzpatrick v.
City of Atlanta, 2 F.3d 1112, 1115 (11th Cir. 1993).
DISCUSSION
I. Disparate Treatment (Counts 1-3)2
Cole claims that Oasis discriminated against her by denying her a promotion
to the business development team; denying her the intake duties she requested;
temporarily placing her in the back of the office; and calling her “bad names.”3 Doc.
2 The Court addresses these counts together because they appear substantially identical. The Court
notes, however, that Cole invokes “the IHRA” as the cause of action supporting Count 2. See Doc.
1 at ¶¶31-37. This acronym is nowhere defined, and the Court cannot guess what law is meant.
Oasis posits that it may be a claim under the Illinois Human Rights Act that was mistakenly pasted
in from another pleading, because this case has nothing to do with Illinois. Doc. 36 at 5 n.1
Whatever the mystery claim may be, Cole does not say, and thus the Court grants Oasis summary
judgment on Count 2.
3 Cole claims for the first time in her briefing that she was accused of bringing a gun to the office,
and that this accusation also constitutes discrimination. Doc. 41 at 7. Regardless of the merits of
that claim, she does not support it with any evidence, and so the Court does not consider it. See
generally id.
1 at ¶¶24-44; Doc. 41 at 7. She claims that these actions constituted racially disparate
treatment in violation of Title VII and § 1981. Doc. 1 at ¶¶24-44.
Oasis argues that Cole has presented no direct evidence of discrimination. See
Doc. 36 at 17 n.3. Cole disagrees. Doc. 41 at 26-30. She relies solely on the
testimony of Josh Shirley—a former Oasis employee—who claims he heard either
Penny Novak or Kim Copeland (he doesn’t recall who) state that “We’re not going
to hire anymore black people,” and that Kovak once exclaimed “I don’t know why
black people act the way they do.” Id. at 30. No evidence, however, suggests these
comments were about any employment decision made against Cole. And “remarks
that are not tied to a challenged employment decision or are made by non-
decisionmakers do not qualify under [the Eleventh Circuit’s] definition of direct
evidence of discrimination.” Franks v. Chitwood, 572 F. Supp. 3d 1304, 1343 (N.D.
Ga. 2021); see also Scott v. Suncoast Beverage Sales, Ltd., 295 F.3d 1223, 1228
(11th Cir. 2002). “To constitute direct evidence, a remark must indicate that the
employment decision in question was motivated by race.” Melton v. I-10 Truck Ctr.
Inc, 166 F.4th 905, 914 (11th Cir. 2026) (internal quotation marks omitted). But Cole
does not tie these remarks to any of the challenged employment decisions.
Absent direct evidence, the Court must evaluate Cole’s claims through
circumstantial evidence. Where a plaintiff relies on circumstantial evidence, she can
establish her claims by relying on the McDonnell Douglas burden-shifting
framework, or by establishing a “convincing mosaic” of evidence sufficient for a
jury to infer discrimination. Ismael v. Roundtree, 161 F.4th 752, 760-61 (11th Cir.
2025). This is true for claims brought under either § 1981 or Title VII. See Nash v.
Palm Beach Cnty. Sch. Dist., 469 F. App’x 712, 713 n.3 (11th Cir. 2012).
To establish a prima facie disparate treatment claim under the McDonnell
Douglas framework, a plaintiff must show that (1) she belongs to a protected class;
(2) she suffered an adverse employment action; (3) her employer treated similarly
situated employees outside her class more favorably; and (4) she was qualified to do
the job. Howard v. Wilkie, 421 F. Supp. 3d 1279, 1284 (N.D. Ala. 2019).
From there, the burden shifts to the employer to articulate a legitimate
nondiscriminatory reason for the adverse employment action. Id. Finally, the
plaintiff must rebut that articulation by presenting “significant probative evidence”
demonstrating that the proffered reason is a pretext for unlawful discrimination.
Mayfield v. Patterson Pump Co., 101 F.3d 1371, 1376 (11th Cir. 1996) (internal
quotation marks omitted).
Oasis does not dispute Cole’s membership in a protected class or her
qualifications as a Team Coordinator. Doc. 36 at 17-18. It argues instead that she
has identified no adverse employment action and cannot show that anyone outside
her protected class was treated better. Id. at 18.
An adverse employment action is one that causes “harm respecting an
identifiable term or condition of employment.” Muldrow v. City of St. Louis, 601
U.S. 346, 355 (2024). The harm need not be significant, serious, or substantial, but
it must be concrete. See id.at 354-55 (plaintiff “must show some harm respecting an
identifiable term or condition of employment”).
Cole concedes she was never demoted, never had her pay reduced, could
always perform her duties satisfactorily, was never formally disciplined, and never
received a negative performance review. Doc. 36 at 6, ¶4; Doc. 41 at 7-8. She further
concedes that she was denied a position on the business-development team because
it required a college degree and more work experience, not because of race. Doc. 41
at 13. And that the denial of her request to assume Malcom’s intake duties was
similarly not race-motivated. Id. at 12.
Two allegations therefore remain. First, Cole continues to maintain that her
temporary placement at the back of the office was racially motivated. Id. at 7. But
she has identified no similarly situated comparator outside her protected class who
was treated differently,4 and she has not shown that the action was harmful. Much
to the contrary, in fact: Cole testified that she preferred sitting in the back and had
no issue with it. Doc. 34-2 at 181, 185. Although “[o]riginally” she “didn’t prefer to
4 Cole does not dispute that Penny Kozak, a white woman, was also placed in the back of the office
at the same time. Doc. 36 at ¶46; Doc. 41 at 22.
sit in the back,” she “accepted it.” Id. at 186. She “grew to like being in the back.”
Id. “The vibe was better back there.” Id. at 185. Second, she claims that she and
Malcom were called “the girls,” which she characterizes as a discriminatory epithet.
Id. at 7, 21. That allegation, even accepted as true, does not constitute an adverse
employment action; it implicates no identifiable term or condition of employment.
See Reeves v. C.H. Robinson Worldwide, Inc., 594 F.3d 798, 807 (11th Cir. 2010)
(“Title VII is not a civility code, and not all profane ... language or conduct will
constitute discrimination in the terms and conditions of employment.”); see also
Henson v. City of Dundee, 682 F.2d 897, 904 (11th Cir. 1982) (“[T]he mere utterance
of an … epithet which engenders offensive feelings in an employee does not affect
the terms, conditions, or privileges of employment to a sufficiently significant
degree to violate Title VII.” (internal quotation marks omitted)).
In her complaint and response, Cole also alleges that she was
“micromanaged,” Doc. 1 at ¶3; Doc. 41 at 23-24, but does not specify which claim
she intends that allegation to support, see generally Docs. 1, 41. To the extent it
supports her disparate treatment claim, such a vague accusation is not cognizable
because it is insufficiently concrete. See Tamez v. A/C Storage Place, Ltd., 615-cv-
1541, 2017 WL 10059003, at *6 (M.D. Fla. June 20, 2017) (noting that allegations
regarding micromanagement are insufficiently concrete and collecting cases).
Moreover, the evidence Cole cites to substantiate her allegation suggests that
Copeland micromanaged everyone she supervised, regardless of race. See Doc. 41
at 23 (Q: “Did you feel as though she was a micromanager?” [Shirley]: “Yes. She
was a micromanager and poorly. She had bad decisions about things.”).
Because Cole has not identified an adverse employment action, she has not
established a prima facie case of disparate treatment under McDonnell Douglas. Nor
does she fare better under the “convincing mosaic” theory. Such a mosaic may be
assembled from circumstantial evidence, including “systematically better treatment
of similarly situated employees, pretext in the employer’s justification, suspicious
timing, ambiguous statements, or other evidence from which a discriminatory intent
might be drawn.” Thompson v. N. Am. Lighting, Inc., No. 3:24-cv-55, 2026 WL
1195044, at *8 (N.D. Ala. May 1, 2026). But a mosaic must be set on something.
Without an identifiable adverse employment action, Cole necessarily fails to
demonstrate a convincing mosaic of discrimination. See Sumpter v. Grady Mem’l
Hosp. Corp., No. 1:21-cv-04801, 2024 WL 6473304, at *13 (N.D. Ga. Mar. 14,
2024) (holding that plaintiff’s convincing mosaic argument cannot overcome the
lack of an adverse employment action). The Court therefore must GRANT summary
judgment in Oasis’s favor on this claim.
II. Hostile Work Environment (Counts 1-3)
Cole claims that she was subjected to a racially discriminatory hostile work
environment during her employment. See Doc. 1 at ¶¶24-44. She claims she was
subjected to racial comments, micromanaged, denied promotions, placed in the back
of the office, and generally mistreated. Id. She nevertheless omits this claim entirely
from her summary-judgment briefing. See generally Doc. 41. The Eleventh Circuit
has uniformly held that claims and arguments not raised in the initial response to a
motion for summary judgment should be deemed abandoned. See Resol. Tr. Corp.
v. Dunmar Corp., 43 F.3d 587, 599 (11th Cir. 1995). Accordingly, Oasis Health is
entitled to summary judgment on this claim. Even so, the claim also fails on the
merits.
To succeed on a claim for a hostile work environment, the mistreatment must
be sufficiently “severe or pervasive” that it can be said to alter the terms, conditions,
or privileges of employment. Monaghan v. Worldpay US, Inc., 955 F.3d 855, 861
(11th Cir. 2020). This must be established both subjectively and objectively. Harris
v. Forklift Sys., Inc., 510 U.S. 17, 21-22 (1993). The objective inquiry depends on
examining the totality of the circumstances. Id. at 22-23. Those circumstances are
considered through four factors: (1) frequency; (2) severity; (3) whether the conduct
was physically threatening or humiliating, rather than merely offensive; and (4)
whether it unreasonably interfered with the employee’s job performance. Id.
None of the incidents Cole cites are objectively severe or pervasive enough to
support a hostile-work-environment claim. Two racial comments made about no one
in particular “come nowhere close to being actionable” under Title VII. Hudson v.
Norfolk S. Ry. Co., 209 F. Supp. 2d 1301, 1314 (N.D. Ga. 2001). The general
accusation of micromanagement, even if the Court assumes such scrutiny was
racialized,5 is not enough to support a hostile-work-environment claim. See Rhenals
v. Fed. Express Corp., No. 1:24-cv-22556, 2024 WL 4665254, at *4 (S.D. Fla. Nov.
4, 2024). A comment about the propriety of her decorations, which was not made to
Cole and was later investigated by Oasis, comes nowhere close to supporting a claim
of severe or pervasive harassment. See, e.g., Walls v. Lowe’s Home Centers, LLC,
789 F. App’x 852, 855 (11th Cir. 2019). Cole states that she was “called bad names
during here employment,” Doc. 41 at 7, presumably referencing testimony from
Shirley that Copeland and Kovak would sometimes refer to Cole and Malcom as
“the girls,” id. at 21. But that testimony does not even prove that Cole was aware
that the phrase had been used. And even if the Court assumed that the phrase was
heard by Cole and was meant and/or received in a racially derogatory manner, that
would not rise to the level of a racially hostile work environment. See, e.g., McCann
v. Tillman, 526 F.3d 1370, 1378-79 (11th Cir. 2008). Nor does a mere rearrangement
of the office space. See, e.g., Raybon v. Ala. Space Sci. Ex. Comm’n, 337 F. Supp.
3d 1153, 1170-71 (N.D. Ala. 2018). Even taken together, the Court cannot see how
any reasonable person would consider these incidents to be severe or pervasive
5 And Cole has not provided evidence that any purported micromanagement was based on race,
rather than generally applied throughout the office. See supra at 10-11.
harassment. See generally Docs. 1, 41. Accordingly, summary judgment would be
warranted in Oasis’s favor, even if the claim had not been abandoned.
Ill. Retaliation (Counts 1 & 3)
Cole claims to have suffered retaliation in violation of Title VII and Section
1981, see Doc. 1 at §§]28, 42, yet she failed to address this claim in her summary-
judgment briefing, see generally Doc. 41. Accordingly, Oasis Health is entitled to
summary judgment on this claim. Resol. Tr. Corp., 43 F.3d at 599. The Court
nevertheless notes that within her complaint, Cole nowhere identifies any protected
activity. See generally Doc. 1. Such an activity is necessary to form the basis of a
retaliation claim. Olmsted v. Taco Bell Corp., 141 F.3d 1457, 1460 (11th Cir. 1998).
CONCLUSION
Given the absence of any genuine disputes of material fact, the Court HOLDS
that, as a matter of law, Cole has failed to produce sufficient evidence to sustain any
of her claims, and therefore Oasis is entitled to judgment as a matter of law.
Accordingly, the Court GRANTS Oasis Healthcare’s Motion for Summary
Judgment (Doc. 35) as to all counts.
DONE and ORDERED this 28th day of May, 2026.
EDMUND G.LACOURJR.
UNITED STATES DISTRICT JUDGE
14