The opinion
Filed 11/7/25 Saucedo v. County of Humboldt CA1/4
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IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA
FIRST APPELLATE DISTRICT
DIVISION FOUR
JESUS SAUCEDO, A172746
Plaintiff and Appellant,
v. (Humboldt County
COUNTY OF HUMBOLDT. Super. Ct. No. CV2400105)
Defendant and Respondent.
This dispute arises from the termination of Jesus Saucedo’s
employment as an office assistant for the County of Humboldt (the County).
The trial court sustained the County’s demurrer to Saucedo’s third amended
complaint (complaint) without leave to amend. We reverse.
BACKGROUND
The County hired Saucedo to work as an Office Assistant I in its
Department of Health and Human Services in July 2015. An August 1990
description of the position, which she attached as an exhibit to the complaint,
listed a number of “[i]llustrative” duties of Office Assistants I and II,
including acting as a receptionist, receiving and screening visitors and
telephone calls, taking messages, providing information regarding County
activities, typing correspondence, preparing reports and meeting materials,
proofreading materials, entering data, maintaining records, processing forms,
and taking notes for meetings, among others. The description further stated
that specific duties of the Office Assistant II position, including “contact with
the public,” would “vary with the organizational unit to which assigned.” A
July 2003 description, also attached as an exhibit to the complaint, similarly
set forth a long list of examples of typical duties an office assistant “may”
have to perform, such as assisting the public in person or by phone,
answering inquiries related to department services, scheduling
appointments, researching information, processing mail, and maintaining
records and files.
Shortly after Saucedo was hired, the County asked her to attend and
take minutes at meetings on a couple of occasions. Saucedo did not feel
adequately trained for this task and experienced anxiety and panic attack
symptoms as a result. Saucedo saw her doctor, who issued a note stating
that Saucedo was experiencing symptoms of anxiety that were triggered by
taking meeting minutes. Saucedo’s medical provider requested that Saucedo
be excused from taking meeting minutes, and the County accommodated this
request.
Saucedo worked from 2015 to 2019 with this accommodation and, in
July 2016, was promoted from Office Assistant I to Office Assistant II.
However, her anxiety symptoms were triggered once again in 2019 when the
County transferred her to another physical location and required her to make
scripted telephone calls to clients. In response, the County allowed Saucedo
to work with clients by mail only from May to August 2019.
During this time, Saucedo’s supervisor told her that her situation had
been discussed with the department’s Program Manager but the Program
Manager believed Saucedo was “ ‘faking her symptoms.’ ” Saucedo’s
supervisor suggested that Saucedo obtain a note from her medical provider.
Around June 2019, Saucedo’s doctor sent a letter asking that Saucedo’s work
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duties be modified to not include interaction with the public by phone or in
person until further notice.
At some point thereafter, Saucedo’s Program Manager told Saucedo
that the County was shifting to a new business model that required office
assistants to have contact with the public. Around August 2019, a County
employee services representative and a human resources representative
informed Saucedo that it might be possible to transfer her to a location where
she would not have to make phone calls. The County initiated the interactive
process to discuss reasonable accommodations that could enable Saucedo to
safely perform the essential functions of her position, sending a supplemental
medical questionnaire to Saucedo’s medical provider in November 2019 to
obtain information regarding proposed work restrictions, among other things.
In response, Saucedo’s medical provider indicated that Saucedo would need to
limit her in person and phone interactions with the public, and these
restrictions were permanent.
In December 2019, the County informed Saucedo that she could not
continue to work unless she did so without an accommodation. The County
subsequently placed Saucedo on forced medical leave. Saucedo’s employment
was later terminated on December 10, 2021.
Saucedo filed a discrimination complaint with the California
Department of Fair Employment and Housing (FEHA), and received a notice
of right to sue. Saucedo then filed the present action. After two rounds of
demurrers, Saucedo filed the operative complaint, which alleges a single
cause of action for wrongful termination based on disability discrimination
under FEHA. The County demurred again, arguing that Saucedo failed to
state a claim because she did not plead that she was able to perform the
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essential functions of her position even with reasonable accommodation or
that the County had a discriminatory intent.
The trial court sustained the demurrer without leave to amend. The
court did not explain the basis for its decision beyond stating that it had
considered the parties’ papers and their oral arguments.
DISCUSSION
On a demurrer, the court’s function is limited to testing the legal
sufficiency of the complaint. (Fremont Indemnity Co. v. Fremont General
Corp. (2007) 148 Cal.App.4th 97, 113.) A demurrer is not the appropriate
vehicle for determining the truth of disputed facts. (Id. at pp. 113–114.) We
review an order sustaining a demurrer de novo, assuming well-pleaded
factual allegations to be true and examining the complaint to determine if it
alleges facts sufficient to state a cause of action on any legal theory. (Sanchez
v. Swissport, Inc. (2013) 213 Cal.App.4th 1331, 1336.) “We may also look to
exhibits attached to the complaint for operative facts.” (Nealy v. County of
Orange (2020) 54 Cal.App.5th 594, 596–597.)
To allege a claim for disability discrimination under FEHA, a plaintiff
must plead that (1) he or she suffers from a disability, (2) was otherwise
qualified to do the job, (3) suffered an adverse employment action, and (4) the
employer harbored discriminatory intent. (Avila v. Continental Airlines, Inc.
(2008) 165 Cal.App.4th 1237, 1246.) An employee is otherwise qualified to do
his or her job if he or she is able to perform the essential functions of the job,
with or without reasonable accommodation. (Nealy v. City of Santa Monica
(2015) 234 Cal.App.4th 359, 378; Gov. Code, § 12940, subd. (a)(1)1 [FEHA
does not prohibit discharging an employee based on a disability if that
1 All undesignated statutory references are to the Government Code.
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employee is unable to safely perform his or her essential duties even with
reasonable accommodation].)
Saucedo argues that her complaint adequately alleged each element.
As it did in its demurrer, the County maintains that Saucedo’s allegations do
not satisfy the second and fourth elements—i.e., that she was able to perform
the essential functions of her job, and that the County harbored
discriminatory intent. We consider these elements in turn.
I.
FEHA states that essential functions are “fundamental job duties” and
not “marginal functions” of a position. (§ 12926, subd. (f).) FEHA further
provides that “[e]vidence of whether a particular function is essential”
includes an employer’s judgment as to which functions are essential, written
job descriptions, the amount of time spent on a particular function, the
consequences of an employee not performing that function, the work
experiences of past incumbents in the position, and the current work
experience of incumbents in similar jobs, among others. (Id. at subd. (f)(2).)
The “identification of essential job functions is a ‘highly fact-specific
inquiry.’ ” (Lui v. City and County of San Francisco (2012) 211 Cal.App.4th
962, 971; see also Hastings v. Dep’t of Corr. (2003) 110 Cal.App.4th 963, 967,
fn. 6 (Hastings) [essential functions of a job are a question of fact].) Thus, it
is usually an issue of fact for a factfinder or jury to decide. (See Price v.
Victor Valley Union High School Dist. (2022) 85 Cal.App.5th 231, 242.)
The complaint alleges that Saucedo was unable to interact with the
public in person or by telephone. The disputed issue is whether the
complaint’s allegations establish that such interaction was an essential
function of her position. The County relies on the two office assistant job
descriptions attached to the complaint, which list duties such as receiving
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and screening phone calls or assisting the public in person or by phone, as
well as the complaint’s allegation that Saucedo’s Program Manager informed
her in 2019 that contact with the public was an essential duty.
But the complaint does not allege that the Program Manager’s
statement was true, and as Saucedo points out, the job descriptions state that
all the duties listed are “Illustrative Only” or are examples of responsibilities
that an office assistant “may” have to perform. The job descriptions also
include a large number of other duties that do not involve contact with the
public. Further, Saucedo alleges she had been performing competently in her
role from 2015 to 2019 before she was required to interact with the public,
and was even promoted once during that timeframe. And her allegation that
she was told that she could possibly be transferred to a site where she would
not be required to make phone calls could support an inference that this duty
was not essential to the office assistant position.
We also note that, while job descriptions and an employer’s judgment
about which functions are essential are evidence that can be weighed in
determining if a duty is essential (§ 12926, subd. (f)(2)(A)–(B)), FEHA is clear
that numerous other factors can also be considered. (Id., subd. (f)(2).) As
applied here, these factors could include what amount of time office
assistants spend on phone or in person interactions with the public, what the
consequences would be if an office assistant did not perform that duty, and
what the past and present work experiences of office assistants has been in
this area. (See § 12926, subd. (f)(2)(C)–(G).)
Quoting Hastings, the County argues that “[a]bsent other evidence, [a
court] may properly rely on the employer’s judgment and the written job
description to determine the essential job functions.” (Hastings, supra,
110 Cal.App.4th at p. 967, fn. 6.) But Hastings was a summary judgment
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case, not a pleadings case, and in any event the job description there does not
appear to have contained any ambiguity about whether the relevant
functions were essential. (See id. at p. 967.) As discussed above, the job
descriptions here do not clearly establish that every “illustrative” task should
be considered essential for FEHA purposes. Accordingly, we disagree that
Saucedo pleaded herself out of her claim by attaching the job descriptions
and alleging her Program Manager’s statement that contact with the public
was an essential duty.
II.
With respect to discriminatory intent, the County argues, first, that the
complaint falls short because FEHA does not prohibit discharging an
employee who is unable to perform the job’s essential duties even with
reasonable accommodations. This argument fails because it depends on the
County’s previous argument, with which we have disagreed, that the
complaint alleges that interacting with the public was an essential function
of Saucedo’s position.
Second, the County contends that Saucedo’s allegation that the
Program Manager accused her of “ ‘faking her symptoms’ ” is insufficient to
plead discriminatory intent because Saucedo does not aver that the Program
Manager played any role in her termination. But in a disability
discrimination case where an employee sufficiently pleads the ability to
safely perform the essential duties of the job, an intent to discriminate can be
established by proving that “(1) the employer knew that plaintiff had a
physical condition that limited a major life activity, or perceived him to have
such a condition, and (2) the plaintiff’s actual or perceived physical condition
was a substantial motivating reason for the defendant’s decision to subject
the plaintiff to an adverse employment action.” (Wallace v. County of
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Stanislaus (2016) 245 Cal.App.4th 109, 129.) Here, there is no dispute that
the County was aware of Saucedo’s disability, since it had engaged with her
at various points in her employment to determine if reasonable
accommodations could be provided. Additionally, Saucedo pleads that the
County relieved her of her work as an office assistant because of her inability
to interact with the public. Thus, regardless of whether the Program
Manager was involved in Saucedo’s termination, Saucedo sufficiently pleads
discriminatory intent. (See Wallace, supra, 245 Cal.App.4th at p. 129.)2
2 In light of our conclusion that the trial court erred in sustaining the
demurrer, we do not address Saucedo’s additional arguments on appeal that
the complaint could be construed implicitly to allege a claim for failure to
reasonably accommodate a disability, or that she was entitled to leave to
amend. We also decline to reach Saucedo’s contention that the County
waived its defense of failure to exhaust administrative remedies because she
raised it for the first time in her reply brief. (See Reichardt v. Hoffman
(1997) 52 Cal.App.4th 754, 764.) We also observe that the County did not
raise exhaustion in its demurrer or in its brief on appeal. Saucedo’s motion to
augment the record on appeal with a right-to-sue letter she received from the
California Civil Rights Department in 2023 is denied because the letter was
not before the trial court. (In re Marriage of Forrest & Eaddy (2006)
144 Cal.App.4th 1202, 1209.) There are also no exceptional circumstances
that warrant our consideration of the letter as new evidence under section
909 of the Code of Civil Procedure. The letter is not responsive to any
argument the County made in its brief and is not relevant to our resolution of
this appeal.
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DISPOSITION
The judgment of dismissal is reversed with directions to the superior
court to vacate its order sustaining the demurrer without leave to amend and
to enter a new order overruling the demurrer. Saucedo is awarded costs on
appeal.
GOLDMAN, J.
WE CONCUR:
BROWN, P. J.
MOORMAN, J. *
*Judge of the Mendocino Superior Court, assigned by the Chief Justice
pursuant to article VI, section 6 of the California Constitution.
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