Opinion

Freeman, Wayne v. UNITED ROAD SERVICES, INC.

  • 2025 TN WC 67
Court
Tennessee Court of Workers' Compensation Claims
Filed
Oct 17, 2025
Status
Published
On the bench
Wyatt
Cited by
0 cases

The opinion

FILED

Oct 17, 2025

08:28 AM(ET)

TENNESSEE COURT OF

WORKERS' COMPENSATION

CLAIMS

TENNESSE BUREAU OF WORKERS’ COMPENSATION

IN THE COURT OF WORKERS’ COMPENSATION CLAIMS

AT MURFREESBORO

WAYNE FREEMAN, ) Docket No. 2024-50-8550

Employee, )

v. )

UNITED ROAD SERVICES, INC., ) State File No. 31297-2024

Employer, )

And )

ACE AMERICAN INSURANCE CO., ) Judge Thomas Wyatt

Carrier. )

EXPEDITED HEARING ORDER DENYING MEDICAL BENEFITS

At an October 8, 2025 expedited hearing, Wayne Freeman sought treatment for a

torn right-rotator cuff. United Road Services argued that he is not entitled to the requested

benefits because he failed to give timely notice. For the reasons below, the Court denies

Mr. Freeman’s request.

Claim History

Mr. Freeman worked as a car hauler for United. This case involves an alleged right-

rotator-cuff injury that Mr. Freeman contends arose in the context of a 2022 compensable

injury to his left shoulder

Dr. Scott Arthur provided authorized conservative care of Mr. Freeman’s left

shoulder for more than a year. Mr. Freeman continued to work at United during this time.

His work included the repetitive use of his arms to operate a tie-down bar that extended

and shortened “flips” to change the size of the deck of his car trailer. Dr. Arthur eventually

diagnosed a tear in Mr. Freeman’s left shoulder that required surgery in April 2024.

During the hearing, Mr. Freeman testified that his ongoing left-shoulder pain caused

him to overuse his right arm and as a result he developed right upper-arm pain. He wrote

in a sworn statement that, at the time of his left-shoulder surgery, his right arm hurt almost

as badly as his left. He added, “the last straw [on my right arm] was when I had to close

1

the rear flips so that I could legally drive the truck back to the terminal in Smyrna[.]” He

stated that his right arm “hurt like crazy” after this incident, which occurred while he was

unloading cars in Kingsport Tennessee on April 6, 2024, the last day he worked before his

left-shoulder surgery.

Mr. Freeman introduced two sworn declarations on the notice issue. In the first, he

wrote, “I did not report [the right-shoulder pain] because I thought the pain would go away

after a long rest [following left-shoulder surgery].” In the second, he stated that Dr. Arthur

prescribed pain medications after the left-shoulder surgery “that incapacitated me for

weeks and I did not know that [my right arm] was injured until my friend asked me why .

. . I could not raise my [right] arm high enough to get something off the shelf.”

At the hearing, Mr. Freeman added to his narrative about giving notice. He testified

that, either a few days before or a few days after his left-shoulder surgery, he told Greg

Snead, the handling adjuster, that United would have to pay for his right-arm surgery. Mr.

Snead filed a sworn statement that neither confirmed nor denied Mr. Freeman’s testimony.

However, Mr. Snead stated the carrier received notice of Mr. Freeman’s alleged right-arm

injury on May 3, instead of in early to mid-April as claimed by Mr. Freeman.

Steve Tinto, United’s workers’ compensation claim manager, testified that he

received a May 1, 2024 email from Mr. Freeman reporting that, on the last day he worked

before his left-shoulder surgery, he injured his right arm while lifting and folding the rear

upper deck flips of his truck. Mr. Tinto stated that United’s terminal manager received an

email from Mr. Freeman on May 2 reporting the same information. 1

United denied the claim for lack of timely notice.

Mr. Freeman then sought treatment on his own at Tennessee Orthopedic Alliance.

He reported a history of ongoing right-shoulder pain for “two or three years” and working

as a car hauler for 20 years with “a lot of overhead repetitive motion.” He denied knowing

of any specific injury.

Findings of Fact and Conclusions of Law

To recover in this expedited hearing, Mr. Freeman must establish that he is likely to

prevail at trial in showing that he timely provided notice. Tenn. Code Ann. §§ 50-6-201,

50-6-239(d)(1) (2024).

Section 50-6-201(a) requires an employee to give the employer written notice of a

work injury within 15 days after an injury by accident unless reasonable excuse for failing

1

Mr. Freeman did not object to the admission into evidence of copies of the referenced emails, which were

made exhibits to Mr. Tinto’s sworn statement.

2

to do so is shown. If an employee suffers a gradual or cumulative injury, subsection 201(b)

delays the duty to give notice until (1) the employee knows or reasonably should know that

he has suffered a work-related injury resulting in permanent physical impairment or (2) the

employee becomes unable to perform his regular duties due to a gradual or cumulative

injury that he knows or should know is work-related.

The Court first addresses whether Mr. Freeman’s right-rotator-cuff injury is related

to gradual or cumulative trauma. Mr. Freeman testified that the “last straw” in his right-

arm pain occurred on a specific date—April 6, 2024—and while he performed a specific

activity—using his right arm to operate the tie-down bar while unloading cars. Mr.

Freeman said his right-arm “hurt like crazy” after that specific incident. Based on this

evidence, the Court holds that Mr. Freeman will not prevail at trial in showing that his

right-arm injury is gradual or cumulative.

Turning to whether Mr. Freeman gave United timely notice of his accidental right-

rotator-cuff injury, the Appeals Board in Ernstes v. Printpack, Inc., 2023 TN Wrk. Comp.

App. Bd. LEXIS 25, at *8-10 (June 6, 2023), sets forth the factors to consider: 1) Did the

employee provide timely written notice? 2) If not, did the employer have actual notice of

the employee’s injury? 3) Did the employee give a reasonable excuse for failing to provide

written notice? The Appeals Board concluded in Ernstes that, if the answers to the above

factors are “no,” the court should deny the claim.

Here, Mr. Freeman gave written notice to United 25 days after he became aware

that his right arm “hurt like crazy” after he used it to operate the tie-down bar while

unloading cars. Thus, he did not provide written notice within 15 days of the date of injury

as required by statute.

Moving to the second factor, no evidence exists that United had actual notice of Mr.

Freeman’s alleged injury. Mr. Freeman’s statement that he told the adjuster a few days

before or after his left-shoulder surgery that United would have to pay for surgery on his

right arm is not credible. Before he gave that testimony, he filed a sworn statement that he

did not give anyone notice of his right-arm pain when it arose because he thought it would

go away.

Finally, the Court considers whether Mr. Freeman had a reasonable excuse for

failing to give United timely written notice of his right-rotator-cuff injury. Mr. Freeman’s

argument that his use of post-surgical medication reasonably excused his lack of timely

notice is not credible. He hurt his right arm three days before he underwent surgery and

could have given notice then. Also, he offered no evidence identifying the medication or

establishing medically that it impaired his ability to communicate notice of his injury.

Finally, Mr. Freeman’s assertion that he thought his right-arm pain would go away

while he recuperated from left-shoulder surgery is not a reasonable excuse. Mr. Freeman

3

knew his arm “hurt like crazy” after using the tie bar while unloading at United’s customer,

and at that point, he had a duty under the law to report the injury within 15 days. He did

not do so. After considering this evidence and Ernstes, the Court holds that Mr. Freeman

is not likely to prevail at trial in establishing a reasonable excuse for failing to give timely

written notice.

IT IS, THEREFORE, ORDERED as follows:

1. The Court denies Mr. Freeman’s request for treatment of his right-rotator-cuff tear.

2. The parties shall appear for a status hearing on February 13, 2026, at 9:00 a.m.

Central Time/10:00 a.m. Eastern Time. They must call (615) 741-3061 or (855)

747-1721 to participate. Failure to call might result in a determination of the issues

without the party’s participation.

ENTERED October 17, 2025.

_____________________________________

Judge Thomas Wyatt

Court of Workers’ Compensation Claims

APPENDIX

Exhibits:

1. June 30, 2025 sworn declaration of Wayne Freeman

2. Sworn declaration of Gregory Snead, with First Report of Injury and Notice of

Denial

3. Affidavit of Steve Tinto, with copies of emails from Wayne Freeman

4. Tennessee Orthopedic Alliance records

5. Requests for Admission

6. Interrogatories, Requests for Production of Documents, and Requests for

Admissions

7. United Health Care letter

8. April 17, 2025 sworn declaration of Wayne Freeman

4

CERTIFICATE OF SERVICE

I certify that a copy of the Order was sent as indicated on October 17, 2025.

Name U.S. Email Service sent to:

Mail

Wayne Freemen, X X freemanwayne@gmail.com

Employee 373 Corbin Street

Summertown, TN 38483

Heather Douglas, X hdouglas@manierherod.com

Jenna Macnair, jmacnair@manierherod.com

Employer’s Attorneys ecollins@manierherod.com

______________________________________

Penny Shrum, Court Clerk

Wc.courtclerk@tn.gov

5

Right to Appeal:

If you disagree with the Court’s Order, you may appeal to the Workers’ Compensation

Appeals Board. To do so, you must:

1. Complete the enclosed form entitled “Notice of Appeal” and file it with the Clerk of the

Court of Workers’ Compensation Claims before the expiration of the deadline.

 If the order being appealed is “expedited” (also called “interlocutory”), or if the

order does not dispose of the case in its entirety, the notice of appeal must be filed

within seven (7) business days of the date the order was filed.

 If the order being appealed is a “Compensation Order,” or if it resolves all issues

in the case, the notice of appeal must be filed within thirty (30) calendar days of

the date the Compensation Order was filed.

When filing the Notice of Appeal, you must serve a copy on the opposing party (or attorney,

if represented).

2. You must pay, via check, money order, or credit card, a $75.00 filing fee within ten calendar

days after filing the Notice of Appeal. Payments can be made in-person at any Bureau office

or by U.S. mail, hand-delivery, or other delivery service. In the alternative, you may file an

Affidavit of Indigency (form available on the Bureau’s website or any Bureau office)

seeking a waiver of the filing fee. You must file the fully-completed Affidavit of Indigency

within ten calendar days of filing the Notice of Appeal. Failure to timely pay the filing

fee or file the Affidavit of Indigency will result in dismissal of your appeal.

3. You are responsible for ensuring a complete record is presented on appeal. If no court

reporter was present at the hearing, you may request from the Court Clerk the audio

recording of the hearing for a $25.00 fee. If you choose to submit a transcript as part of your

appeal, which the Appeals Board has emphasized is important for a meaningful review of

the case, a licensed court reporter must prepare the transcript, and you must file it with the

Court Clerk. The Court Clerk will prepare the record for submission to the Appeals Board,

and you will receive notice once it has been submitted. For deadlines related to the filing of

transcripts, statements of the evidence, and briefs on appeal, see the applicable rules on the

Bureau’s website at https://www.tn.gov/wcappealsboard. (Click the “Read Rules” button.)

4. After the Workers’ Compensation Judge approves the record and the Court Clerk transmits

it to the Appeals Board, a docketing notice will be sent to the parties.

If neither party timely files an appeal with the Appeals Board, the Court Order

becomes enforceable. See Tenn. Code Ann. § 50-6-239(d)(3) (expedited/interlocutory

orders) and Tenn. Code Ann. § 50-6-239(c)(7) (compensation orders).

For self-represented litigants: Help from an Ombudsman is available at 800-332-2667.

NOTICE OF APPEAL

Tennessee Bureau of Workers’ Compensation

www.tn.gov/workforce/injuries-at-work/

wc.courtclerk@tn.gov | 1-800-332-2667

Docket No.: ________________________

State File No.: ______________________

Date of Injury: _____________________

___________________________________________________________________________

Employee

v.

___________________________________________________________________________

Employer

Notice is given that ____________________________________________________________________

[List name(s) of all appealing party(ies). Use separate sheet if necessary.]

appeals the following order(s) of the Tennessee Court of Workers’ Compensation Claims to the

Workers’ Compensation Appeals Board (check one or more applicable boxes and include the date file-

stamped on the first page of the order(s) being appealed):

□ Expedited Hearing Order filed on _______________ □ Motion Order filed on ___________________

□ Compensation Order filed on__________________ □ Other Order filed on_____________________

issued by Judge _________________________________________________________________________.

Statement of the Issues on Appeal

Provide a short and plain statement of the issues on appeal or basis for relief on appeal:

________________________________________________________________________________________

________________________________________________________________________________________

________________________________________________________________________________________

________________________________________________________________________________________

Parties

Appellant(s) (Requesting Party): _________________________________________ ☐Employer ☐Employee

Address: ________________________________________________________ Phone: ___________________

Email: __________________________________________________________

Attorney’s Name: ______________________________________________ BPR#: _______________________

Attorney’s Email: ______________________________________________ Phone: _______________________

Attorney’s Address: _________________________________________________________________________

* Attach an additional sheet for each additional Appellant *

LB-1099 rev. 01/20 Page 1 of 2 RDA 11082

Employee Name: _______________________________________ Docket No.: _____________________ Date of Inj.: _______________

Appellee(s) (Opposing Party): ___________________________________________ ☐Employer ☐Employee

Appellee’s Address: ______________________________________________ Phone: ____________________

Email: _________________________________________________________

Attorney’s Name: _____________________________________________ BPR#: ________________________

Attorney’s Email: _____________________________________________ Phone: _______________________

Attorney’s Address: _________________________________________________________________________

* Attach an additional sheet for each additional Appellee *

CERTIFICATE OF SERVICE

I, _____________________________________________________________, certify that I have forwarded a

true and exact copy of this Notice of Appeal by First Class mail, postage prepaid, or in any manner as described

in Tennessee Compilation Rules & Regulations, Chapter 0800-02-21, to all parties and/or their attorneys in this

case on this the __________ day of ___________________________________, 20 ____.

______________________________________________

[Signature of appellant or attorney for appellant]

LB-1099 rev. 01/20 Page 2 of 2 RDA 11082

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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