“Employee is required to exhaust administrative remedies available through the [PhilaCHR] or [PHRC] before filing a civil action under the [PFPO].”
How later courts described this case
- “Employee is required to exhaust administrative remedies available through the [PhilaCHR] or [PHRC] before filing a civil action under the [PFPO].”
Written by the judges who cited it.
The opinion
IN THE UNITED STATES DISTRICT COURT
FOR THE EASTERN DISTRICT OF PENNSYLVANIA
SUZANNE BROWN CIVIL ACTION
v. NO. 25-2859
STC OPCO, LLC d/b/a ST.
CHRISTOPHER’S HOSP. FOR
CHILDREN and TOWER HEALTH.
MEMORANDUM RE: PARTIAL MOTION TO DISMISS
Baylson, J. September 25, 2025
Plaintiff Suzanne Brown (“Plaintiff”) commenced this action asserting violations of the
Age Discrimination in Employment Act (“ADEA”) and the Philadelphia Fair Practices Ordinance
(“PFPO”). Defendants STC OpCo, LLC (d/b/a St. Christopher’s Hospital for Children) and Tower
Health seek partial dismissal of her claims (“Defendants”). Defendants’ Partial Motion to Dismiss
is DENIED.
I. FACTUAL AND PROCEDURAL HISTORY
On or about January 22, 2021, Defendants allegedly hired Plaintiff as the Director of
Pharmacy Services at St. Christopher’s Hospital. Amended Complaint (“Am. Compl.”) ¶ 24, ECF
11. In this role, Plaintiff allegedly implemented policies and procedures relating to drug storage
reviews to check for expiration dates. Id. ¶ 26.
In or around September 2022, Plaintiff allegedly hired Uzoamaka Atuegwu (believed to be
in her 30s) as an Assistant Director. Id. ¶ 27. Ateugwu was allegedly responsible for ensuring the
drug reviews were done and the required paperwork for the drug reviews were completed. Id. ¶
28. In or around October 2023, Tower Health allegedly hired Stephanie Goldman (believed to
also be in her 30’s) as the Director of Pharmacy for Pottstown Hospital. Id. ¶ 29. Allegedly,
approximately two weeks after Goldman was hired, her title was changed to Regional Director of
Pharmacy. Id. ¶ 30. This was allegedly a newly created position title, and Defendants allegedly
did not post the position or inform Plaintiff or her older colleagues of the open position, preventing
them from applying for the position. Id. ¶¶ 30–32.
In or around November 2023, the Pennsylvania Department of Health allegedly conducted
an inspection on the pharmacy at St. Christopher’s Hospital where Plaintiff worked. Id. ¶ 33. The
inspector allegedly found a liquid medication that had expired (per the records that the pharmacy
technician made) but allegedly had not actually expired (per the manufacturer’s expiration date on
the bottle). Id. ¶¶ 34–35. Nevertheless, the inspector allegedly noted that the liquid medication
had expired. Id. ¶ 36.
On or about November 17, 2023, Plaintiff allegedly met with Tyler Shugarts, St.
Christopher Hospital’s Chief Transformation Officer overseeing Pharmacy, and Pamela
Hernandez, Corporate Vice President of Human Resources. Id. ¶ 37. Shugarts and Hernandez
allegedly terminated Plaintiff because the inspector noted that the liquid medication was expired
even though allegedly the medication was not actually expired. Id. ¶¶ 38, 40. Allegedly, Shugarts
even noted that he did not think that the inspector knew what they were doing. Id. ¶ 39. Plaintiff
allegedly had not received any prior warnings or disciplines before her termination, and her most
recent performance evaluation allegedly received top scores of “Outstanding.” Id. ¶¶ 41–42.
Plaintiff allegedly was 61 years old at the time of her termination. Id. ¶ 44.
Following Plaintiff’s termination, Defendants allegedly promoted Goldman to Corporate
Vice President of Pharmacy and Atuegwu to Director of Pharmacy Services at St. Christopher’s
Hospital. Id. ¶ 43.
On May 20, 2024, Plaintiff filed a Charge of Discrimination with the EEOC that was dually
filed with the Pennsylvania Human Relations Commission (“PHRC”). Id. ¶¶ 16–17. Plaintiff did
not file an administrative complaint with the Philadelphia Commission on Human Relations
(“PhilaCHR”). See id. ¶ 20 n.1. On March 5, 2025, the EEOC issued the parties a Determination
and Notice of Rights, closing its investigation of Plaintiff’s Charge and providing Plaintiff with a
right to sue with respect to her federal claims. Id. ¶ 18.
On June 3, 2025, Plaintiff filed a Complaint, bringing age discrimination claims under the
ADEA (Count I), the Pennsylvania Human Relations Act (“PHRA”) (Count II), and the PFPO
(Count III). ECF 1. On August 1, 2025, Defendants filed a Motion for Partial Dismissal of
Plaintiff’s Complaint on the grounds that (a) Plaintiff’s state law PHRA claims were time-barred;
and (b) Plaintiff failed to exhaust administrative remedies for her PFPO claims. ECF 9. On August
19, 2025, Plaintiff filed an Amended Complaint, bringing age discrimination claims under the
ADEA (Count I) and the PFPO (Count II). ECF 11. Plaintiff did not assert PHRA claims in her
Amended Complaint. Id.
On August 29, 2025, Defendants filed a Partial Motion to Dismiss Plaintiff’s Amended
Complaint (ECF 13), which Plaintiff opposed on September 12, 2025 (ECF 15).
II. THE PARTIES’ CONTENTIONS
A. Defendants’ Contentions
Defendants’ Partial Motion to Dismiss focuses specifically on Plaintiff’s PFPO claims, and
that Plaintiff failed to exhaust her administrative remedies for those claims. ECF 13-1. Defendants
argue that because Plaintiff did not file a complaint with the PhilaCHR and only filed claims with
the EEOC and the PHRC, her PFPO claims were not administratively exhausted. Id.
Defendants note a split in the decisions in this district, whereby there are two lines of cases.
Id. at 5–6. The first line of cases concludes that the administrative exhaustion requirement under
the PFPO can be met by filing with the EEOC and/or the PHRC, if the facts and allegations are
the same as those at issue in the PFPO claims. Id. (citing Higgins v. MetLife Inc., 687 F. Supp.
3d 644, 650 (E.D. Pa. 2023) (Beetlestone, J.)). On the other hand, the second line of cases finds
that PFPO claims can only be exhausted by filing a complaint with the PhilaCHR. Id. at 6 (citing
Alvarado-Jones v. Victoria’s Secret Stores, LLC, No. 2:25-CV-1505, 2025 WL 1710055, at *5
(E.D. Pa. June 18, 2025) (Kearney, J.)). Defendants argue that a growing number of judges in this
district have adopted the second view over the last few years, and therefore, the Court should adopt
the second view. Id. (collecting cases).
Defendants further argue that the statute obligates claimants to exhaust administrative
remedies for PFPO claims with the PhilaCHR before filing. Id. at 6–9. Defendants point to Phila.
Code § 9-1122(1)-(2), which states, in relevant part:
(1) If a complainant invokes the procedures set forth in this Chapter, that person’s right of
action in the courts of the Commonwealth shall not be foreclosed. If within one (1)
year after the filing of a complaint with the [PhilaCHR], the [PhilaCHR] dismisses the
complaint or has not entered into a conciliation agreement to which the complainant is
a party, the [PhilaCHR] must so notify the complainant. On receipt of such a notice the
complainant may bring an action in the Court of Common Pleas of Philadelphia County
based on the right to freedom from discrimination granted by this Chapter.
(2) An action under this Section shall be filed within two years after the date of notice from
the [PhilaCHR] closing the case. Any action so filed shall be served on the [PhilaCHR]
at the time the complaint is filed in court. The [PhilaCHR] shall notify the complainant
of this requirement.
Phila. Code § 9-1122(1)-(2).
Defendants argue the conditional word “if” means the PFPO “expressly requires” certain
procedural steps for exhaustion before suing, including filing a complaint with the PhilaCHR, if
the PhilaCHR dismisses the complaint or has not entered into a conciliation agreement within a
year of the filing of the complaint, the PhilaCHR must notify the complainant, and within two
years of receipt of the notice, the individual may file PFPO claims in court. ECF 13-1 at 7–9
(citing Phila. Code §§ 9-1112(1), 9-1122(1)).
Lastly, Defendants argue the PFPO’s language mirrors provisions in Title VII and the
PHRA, which have been interpreted as requiring administrative exhaustion of claims at the EEOC
and the PHRC, respectively, prior to filing suit. Id. at 9–11.
B. Plaintiff’s Contentions
Plaintiff also recognizes the decisions are not consistent in this district. ECF 15-1 at 4.
Plaintiff notes, however, the majority of the case law in this district supports the first view—the
claimant can administratively exhaust claims under the PFPO by filing with the EEOC and/or the
PHRC even if the claimant does not file with the PhilaCHR. Id. at 5–6 (citing Higgins v. MetLife
Inc., 687 F. Supp. 3d 644 (E.D. Pa. 2023) (Beetlestone, J.)); see also Richards v. Foulke Associates,
Inc., 151 F. Supp. 2d 610, 616 (E.D. Pa. 2001) (O’Neill, J.) (predicting that the Pennsylvania
Supreme Court would interpret the PFPO as requiring Philadelphia employees to exhaust
administrative remedies “through either the [PhilaCHR] or the PHRC”); Medlock v. Children’s
Hosp. of Philadelphia, No. 25-124, Slip. Op. at pp. 3-4 (E.D. Pa. Aug. 19, 2025) (Diamond, J.)
(ECF 15-2). Notably, Plaintiff does not dispute that her PFPO claim must be administratively
exhausted. ECF 15-1 at 4.
Plaintiff further points to several cases from Pennsylvania state courts which support the
position that the requirement to exhaust administrative remedies under the PFPO is met by filing
with the EEOC and/or the PHRC. Id. at 6–7, 9–10; see, e.g., Marriott Corp. v. Alexander, 799
A.2d 205, 208 (Pa. Commw. Ct. 2002) (“Employee is required to exhaust administrative remedies
available through the [PhilaCHR] or [PHRC] before filing a civil action under the [PFPO].”)
(emphasis added); Jones v. Foods on First III, Inc., No. 177 EDA 2024, 2025 WL 2448126, at *7
(Pa. Super. Ct. Aug. 26, 2025) (“Although not binding on this Court, we find the thorough and
well-reasoned analysis provided by the district court in Higgins persuasive, and therefore hold that
the PFPO does not require a complainant to file a complaint with the Philadelphia Commission
prior to filing a suit in state court if a submission relating to the same conduct has been made with
the PHRC.”); see also Ellis v. Moran Foods, No. 2305 EDA 2023, 2025 WL 2048838 (Pa. Super.
Ct. July 22, 2025) (non-precedential) (discussing administrative exhaustion requirement under the
PHRA and PFPO claims).
In footnotes, Plaintiff argues the plain text of Section 9-1122(1) does not require a claimant
to invoke the administrative procedures before pursuing the PFPO claims in court. ECF 15-1 at 8
n.2. Plaintiff points to the word “if” and notes that the text does not provide the inverse, namely
that a claimant must invoke the procedures under the PFPO to pursue a right of action in court or
that a claimant may not bring an action in court without receipt of notice from the PhilaCHR. Id.
at 8 nn.2, 3 (citing Higgins, 687 F. Supp. 3d at 652-53). Rather, Section 9-1122(1) provides that
a claimant may still seek judicial recourse after invoking the procedures of the PFPO. Id. at 8–9.
III. LEGAL STANDARD
To survive a motion to dismiss under Federal Rule 12(b)(6), a plaintiff must include
sufficient facts in the complaint that, accepted as true, “state a claim to relief that is plausible on
its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007). A complaint is insufficient if it
suggests only the “mere possibility of misconduct” or is a “[t]hreadbare recital[ ] of the elements
of a cause of action, supported by mere conclusory statements,” Ashcroft v. Iqbal, 556 U.S. 662,
678–79 (2009) (citing Twombly, 550 U.S. at 555), and so it will not suffice if it is “devoid of
further factual enhancement,” Iqbal, 556 U.S. at 678 (citation omitted). Thus, in considering a
motion to dismiss, the Court accepts all factual allegations as true and views them in a light most
favorable to the plaintiff, Doe v. Univ. of Sciences, 961 F.3d 203, 208 (3d Cir. 2020), but may not
“assume that [the plaintiff] can prove facts that it has not alleged[,]” Twombly, 550 U.S. at 563
n.8 (quoting Associated Gen. Contractors of Cal., Inc. v. Carpenters, 459 U.S. 519, 526 (1983)).
IV. DISCUSSION
The parties are correct that there is a split in the decisions in this district. There is no Third
Circuit case on point. However, I agree with Plaintiff that the exhaustion requirement under the
PFPO can be met by filing with the EEOC and/or the PHRC. As noted, the majority of the case
law in this district finds that a claimant can administratively exhaust claims under the PFPO by
filing with the EEOC and/or the PHRC even if the claimant does not file with the PhilaCHR. See,
e.g., Higgins, 687 F. Supp. 3d at 651 (collecting cases).
Moreover, Phila. Code § 9-1112(1) explicitly states: “Any person claiming to be aggrieved
by an unlawful employment, public accommodation or housing and real property practice may
make, sign and file with the [PhilaCHR] a verified complaint in writing which shall state the name
and address of the person or persons alleged to have committed the unlawful practice and the
particulars thereof. The complaint shall also contain such other information as may be required
by the [PhilaCHR].” Phila. Code § 9-1112(1). The presence of “may” with “make, sign, and file”
a “verified complaint” (compared to “shall” later in the statute) indicates that it is permissive, not
mandatory, for a claimant to file a complaint with the PhilaCHR. Indeed, the statute plainly says
that no dual filing with the PHRC is permitted. See Phila. Code §9-1112(4) (“The [PhilaCHR]
shall not accept a complaint from any person who has filed a complaint with the [PHRC] with
respect to the same grievance.”).
Furthermore, the undersigned previously concluded that a PFPO claim can be
administratively exhausted simply by filing an administrative claim with the EEOC and/or the
PHRC, even if the claimant does not file with the PhilaCHR. Newsome v. City of Phila., No. 2:19-
CV-5590, 2021 WL 2810289, at *4 (E.D. Pa. July 6, 2021) (Baylson, J.) (relying on Vandegrift v.
City of Phila., 228 F. Supp. 3d 464 (E.D. Pa. 2017) (Kearney, J.)). As Defendants note, Judge
Kearney’s later opinion in Alvarado-Jones held that PFPO claims can only be exhausted by filing
a complaint with the PhilaCHR. See ECF 13-1 at 14–15; Alvarado-Jones, 2025 WL 1710055, at
*5 (concluding PFPO claims can only be exhausted by filing a complaint with the PhilaCHR).
Although this may be opposite of Judge Kearney’s opinion in Vandegrift (relied on in Newsome),
this is irrelevant. As discussed, the more established line of cases in this district, as well as a plain
reading of the statutory language, indicates that the statutory language is permissive. See Phila.
Code §§ 9-1112(1), 9-1122(1). Therefore, a PFPO claim can be administratively exhausted by
filing an administrative claim with the EEOC and/or the PHRC, even if the claimant does not file
with the PhilaCHR. ECF 15-1. Here, Plaintiff timely filed a Charge with the EEOC and PHRC
on May 20, 2024 (Am. Compl. ¶¶ 16–17), and thus the Court will not dismiss the Complaint.
V. CONCLUSION
For the foregoing reasons, Defendants’ Partial Motion to Dismiss (ECF 13) is DENIED.
An appropriate order follows.
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