The opinion
If this opinion indicates that it is “FOR PUBLICATION,” it is subject to
revision until final publication in the Michigan Appeals Reports.
STATE OF MICHIGAN
COURT OF APPEALS
ANN PAKENAS, Personal Representative of the UNPUBLISHED
ESTATE OF JOHN EDWARD ROGERS, September 11, 2025
2:44 PM
Plaintiff-Appellant,
v No. 368752
Macomb Circuit Court
MCLAREN MACOMB, doing business as LC No. 2022-004355-NH
MCLAREN MEDICAL CENTER-MACOMB,
Defendant-Appellee.
ANN PAKENAS, Personal Representative of the
ESTATE OF JOHN EDWARD ROGERS, No. 372858
Macomb Circuit Court
Plaintiff-Appellee, LC No. 2022-004355-NH
v No.
MCLAREN MACOMB, doing business as LC No.
MCLAREN MEDICAL CENTER-MACOMB,
Defendant-Appellant.
Before: GADOLA, C.J., and BOONSTRA and TREBILCOCK, JJ.
PER CURIAM.
These consolidated appeals arise out of a fatal slip-and-fall in a hospital shower during the
early days of the COVID-19 pandemic. The trial court found the Pandemic Health Care Immunity
Act (PHCIA), MCL 691.1471 et seq., barred plaintiff’s negligence claim but permitted a gross
negligence claim to proceed. Because the PHCIA does not apply to plaintiff’s negligence claim
and because no record evidence supports plaintiff’s gross negligence claim, we reverse the trial
court and remand for further proceedings.
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I. BACKGROUND FACTS AND PROCEDURAL HISTORY
On April 11, 2020, during the second month of the COVID-19 pandemic, defendant,
McLaren Macomb hospital (McLaren), admitted decedent, John Edward Rogers, with complaints
of cough, shortness of breath, a fever, and chills. However, he tested negative for COVID-19 and
McLaren never treated him for COVID-19.
This was during the early stages of the pandemic and patients were not doing well, with
staff having trouble keeping up and nurse assistants not being allowed to work with COVID-19
patients. Those patients demanded more attention—the nurse-to-patient ratio was low for COVID-
19 patients given the risk of transmission and the time needed to put on protective gear, which was
in short supply. Approximately half the patients on Rogers’ floor had COVID-19.
On April 17, 2020, the hospital’s staff were preparing Rogers for discharge, and he asked
his nurse if he could shower prior to leaving the hospital. Rogers used a cane and a walker for
ambulating, and it is undisputed that he was at a high risk for falling because of his general
weakness, blood thinner medication, other prescribed medications, and difficulty ambulating. One
of his physicians agreed to the shower request because he had been ambulating without oxygen
use or assistance that day.
But then his nurse received an urgent request to transfer a COVID-19 patient to intensive
care, forcing her to leave Rogers in the care of a nurse assistant. The assistant set up the shower
and directed him to sit in the shower chair. She stayed with him for most of the shower but saw
the floor was getting quite wet and wanted to retrieve additional towels. Knowing that it could be
dangerous to do so, she instructed Rogers not to get up from the shower chair while she left to
obtain a towel, and he promised he would remain seated. She did not push the call light to summon
staff for a towel because she observed he was clear-headed and understood her directions, and she
knew she would be away only a couple of seconds.
During those few moments of being alone in the shower, Rogers fell. When the assistant
returned, he was on the floor outside the shower and said he slipped while stepping out and that
his hip hurt. He later complained of a severe headache. Staff conducted tests and transferred him
to the intensive care unit. He died two days later from a traumatic subdural hemorrhage.
Plaintiff, Ann Pakenas, Personal Representative of the Estate of John Edward Rogers, filed
the instant wrongful-death lawsuit, alleging, among other things, that defendant’s staff was
negligent in evaluating his fall risk, failing to give him assistive devices, allowing him to shower
without assistance, and failing to promptly advise his doctors after he fell. On defendant’s motion
for summary disposition under MCR 2.116(C)(7) and (C)(10), the trial court dismissed plaintiff’s
complaint after concluding that—based on COVID-19’s effect on staffing (including the calling
away of his nurse), the additional tasks undertaken to avoid spreading COVID-19 within the
hospital, and the limited resources—the hospital was entitled to immunity under the PHCIA.
Plaintiff applied for leave to appeal, which this Court granted. Estate of John Edward Rogers v
McLaren Macomb, unpublished order of the Court of Appeals, entered April 26, 2024 (Docket No.
368752).
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Meanwhile, the trial court permitted plaintiff to amend her complaint to add allegations of
gross negligence. Specifically, she stated defendant and its employees, nurses, and agents owed
Rogers a duty “to refrain from engaging in conduct so reckless as to demonstrate a substantial lack
of concern for whether an injury results.” The complaint alleged 24 different breaches—albeit the
same instances included in the initial complaint—that amounted to gross negligence and claimed
defendant was legally responsible for the gross negligence of its employees. Defendant then
moved for summary disposition under MCR 2.116(C)(8) and (C)(10) regarding the gross
negligence allegations in plaintiff’s amended complaint, which the trial court denied (as well as a
subsequent motion for reconsideration). This Court granted defendant’s application for leave as
well, and then consolidated the appeals. Estate of John Edward Rogers v McLaren Macomb,
unpublished order of the Court of Appeals, entered December 11, 2024 (Docket No. 372858).
II. IMMUNITY UNDER THE PHCIA
Plaintiff argues decedent’s injury did not occur while defendant was providing services in
support of the COVID-19 pandemic; rather, the injury occurred when defendant failed to provide
services unrelated to COVID-19, such that the trial court erred in granting summary disposition.
On de novo review, Bryant v Oakpointe Villa Nursing Ctr, 471 Mich 411, 419; 684 NW2d 864
(2004), we agree.
In response to the emerging COVID-19 pandemic, on March 10, 2020, Governor Gretchen
Whitmer declared a statewide emergency under the Emergency Powers of the Governor Act of
1945, MCL 10.31 et seq., and the Emergency Management Act, MCL 30.401 et seq. On March
29, 2020, Governor Whitmer issued Executive Order 2020-30, which, in part, offered immunity
to health care facilities to enable the response to the pandemic:
Consistent with MCL 30.411(4),[1] any licensed health care professional or
designated health care facility that provides medical services in support of this
state’s response to the COVID-19 pandemic is not liable for an injury sustained by
a person by reason of those services, regardless of how or under what
circumstances or by what cause those injuries are sustained, unless it is established
that such injury or death was caused by the gross negligence, as defined in MCL
30.411(9), of such health care professional or designated health care facility.
[Executive Order 2020-30, ¶ 7 (footnote and emphasis added).]
The order was effective immediately, and continued until the declared emergency ended.
Executive Order 2020-30, ¶ 13. A series of executive orders extending the declared emergency
and dictating healthcare facilities’ responses to the pandemic followed through the fall of 2020.
See, e.g., Executive Order 2020-61 and Executive Order 2020-150. But, in October 2020, our
Supreme Court ruled that the Governor did not have the authority to extend the state of emergency,
1
MCL 30.411(4), within the Emergency Management Act, provides immunity for licensed
medical practitioners when they are rendering disaster relief, with exceptions for omissions and
actions that are willful or amount to gross negligence.
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effectively invalidating the Executive Orders’ liability shields. In re Certified Questions from the
United States Dist Court, Western Dist of Mich, Southern Div, 506 Mich 332; 958 NW2d 1 (2020).
The Legislature then adopted the PHCIA, effective on October 22, 2020, with an immunity
provision akin to the one in EO 2020-30, providing:
A health care provider or health care facility that provides health care
services in support of this state’s response to the COVID-19 pandemic is not liable
for an injury, including death, sustained by an individual by reason of those
services, regardless of how, under what circumstances, or by what cause those
injuries are sustained, unless it is established that the provision of the services
constituted willful misconduct, gross negligence, intentional and willful criminal
misconduct, or intentional infliction of harm by the health care provider or health
care facility. [MCL 691.1475(5) (emphasis added).]
The PHCIA defines “health care services” as “services provided to an individual by a health care
facility or health care provider regardless of the location where those services are provided,
including the provision of health care services via telehealth or other remote method.”
MCL 691.1473(d). Finally, the Legislature expressly indicated the section was retroactive: “The
liability protection provided by this act applies retroactively, and applies on or after March 29,
2020 and before July 14, 2020.” MCL 691.1477.2
At issue here is whether the services defendant provided to Rogers leading up to his injury
and death were healthcare services in support of the response to the pandemic. This Court has
now interpreted that phrase in three published opinions, which make clear that the PHCIA’s grant
of immunity depends upon the facts and circumstances of each case. To those cases we now turn.
We begin with Franklin v McLaren Flint, ___ Mich App ___; ___ NW3d ___ (2024)
(Docket No. 366226). There this Court determined the statutory phrase “provides health care
services in support of” means “providing any healthcare services that assisted, helped, or promoted
the state’s response to the COVID-19 pandemic.” Id. at ___; slip op at 7. The Franklin Court also
gave meaning to the PHCIA’s “this state’s response to the COVID-19 pandemic” phrasing—it
means “the state’s reactions and actions taken as a result of the COVID-19 pandemic.” Id. at ___;
slip op at 8. Providing definition to the scope of PHCIA, the Court concluded that the statute
included services given “to those infected with COVID-19 and regular healthcare services
provided during the statutory period,” id., and that the statutory language regarding injury or death
was broad, thus demonstrating it covered “all possible deaths or injuries . . . unless excepted,” id.
at ___; slip op at 9.
Based on that reading, the Franklin Court concluded the PHCIA’s immunity provision
barred the plaintiff’s claims. Id. at ___; slip op at 10. The plaintiff was treated for COVID-19 at
2
Where the Legislature expressly indicated the liability section was retroactive, the language
cannot be construed in a way other than to give retroactive effect. Decedent’s fall occurred in
April 2020, which is within the statutory time frame. If the PHCIA applies, it would do so
retroactively in this case.
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the defendant hospital from March 31, 2020 until May 26, 2020, during which time he developed
pressure ulcers, for which he received minimal treatment from the defendant’s nursing staff that
he contends were the result of negligence. Those ulcers, this Court reasoned, arose from “the care
defendant provided in response to COVID-19.” Id. at ___; slip op at 9. The Court explained:
“[T]hose injuries were sustained by reason of the healthcare services provided by defendant in
support of the state’s response to the COVID-19 pandemic.” Id. In sum, the plain language of the
PHCIA covered the sequence of events that led to the plaintiff’s injury. Id. at ___; slip op at 10.
Next is Skipper-Baines v Bd of Hosp Managers for the City of Flint, ___ Mich App ___;
___ NW3d ___ (2024) (Docket No. 365137). The decedent there was being treated for a
gallbladder issue, not COVID-19, and was placed in a room with a roommate who had a known
propensity for violence. Soon after, the roommate attacked the decedent and inflicted fatal injuries
(although one of the causes of death was COVID-19 because the decedent contracted it at some
point after his hospital admission). The Skipper-Baines Court held the PHCIA did not bar the
plaintiff’s medical malpractice and ordinary negligence claims because the services that allegedly
caused the injury were not provided “in support of this state’s response” to the COVID-19
pandemic. In reaching this conclusion, the Court cited that the decedent sought treatment for a
gallbladder procedure, he was not treated for COVID-19, the roommate also was not treated for
COVID-19, and the materials did not reflect that COVID-19 provoked the attack. The Court
further explained:
The alleged negligent act was placing [the decedent] in a room with an unsafe
roommate, and the alleged omission was failing to deploy adequate safeguards to
protect the decedent from the roommate whom was known to be unsafe. It is clear
to us that neither of those were done in support of the pandemic response. There
certainly will be gray area with respect to whether medical services were offered in
support of the state’s pandemic response, but this particular case is black and white.
The alleged acts, omissions, and injuries were wholly unrelated to the pandemic,
so deeming defendant immune would contravene the Legislature’s clearly-
communicated intent to limit this immunization to services stemming from the
pandemic. The fact that the decedent apparently contracted COVID-19 at some
point following his admission does not change the fact that he was not being treated
at the hospital for COVID-19 or that the incident giving rise to this litigation was
completely separate. [Id. at ___; slip op at 3.]
And in so concluding, this Court found no legislative intent in the PHCIA for all medical providers
to be free from liability except for gross negligence. Rather, PHCIA immunity requires some
connection to COVID-19, even if the patient was not being treated for COVID-19. Id. at ___; slip
op at 4. And, as detailed above, “there was absolutely no connection” between the malpractice
alleged and the COVID-19 pandemic, and, therefore, PHCIA immunity did not apply. Id.
Jokinen v Beaumont Hosp Troy, ___ Mich App ___; ___ NW3d ___ (2025) (Docket No.
370983), is this Court’s most recent matter addressing a claim of immunity under the PHCIA.
There the elderly decedent was admitted to the hospital after she fell, and two days later, staff
noted a skin tear, which put her at risk for pressure sores. The hospital treated the wound and
discharged her to the defendant rehabilitation center 10 days after the skin tear was observed. Over
the next three weeks, the tear ulcerated, and the decedent’s condition deteriorated. Tests for
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COVID-19 came back negative. At the request of her son, the decedent was admitted again to the
hospital with the sacral decubitus ulcer. Two days later, she died; the cause of death included
sepsis due to the infected ulcer. The plaintiff brought suit against the hospital and the rehabilitation
center, alleging medical negligence by the nursing staff for the pressure injury treatment.
Finding the facts closer to Skipper-Baines than Franklin, this Court’s Jokinen decision held
the PHCIA’s immunity provision was not available: “Unlike the plaintiff in [Franklin], the
decedent in this case was not admitted to the hospital with symptoms of COVID-19, she was never
treated for COVID-19, and there is no indication that she ever tested positive for COVID-19.
Indeed, those facts make the request for immunity here even weaker than the immunity claim that
this Court rejected in Skipper-Baines, where the decedent suffered injuries unrelated to COVID-
19, but subsequently contracted COVID-19 while hospitalized, and then died of the disease.” Id.
at ___; slip op at 7. The Jokinen Court also rejected the defendants’ argument that any deficiency
in treating the decedent’s pressure ulcer arose from the chaos of the pandemic because the trial
court granted summary disposition under MCR 2.116(C)(8), and the complaint did not support
that argument. Further, the Court concluded that the defendants’ broad reading of the statute made
it “ ‘difficult to imagine any scenario in which a medical malpractice suit arising from acts and
omissions occurring during the COVID-19 emergency could proceed.’ ” Id. at ___; slip op at 7,
quoting Skipper-Baines, ___ Mich App at ___; slip op at 4.
This case is closer to Skipper-Baines and Jokinen than to Franklin. First, we once again
emphasize that the PHCIA does not grant blanket immunity: “The Legislature and the Governor
would not have limited the immunity conferred pursuant to this statute to services supporting the
pandemic response if [they] actually intended for all medical providers to be immune from all
liability short of gross negligence.” Skipper-Baines, ___ Mich App at ___; slip op at 4. Second,
under the PHCIA, the treatment provided must be “in support of this state’s response to the
COVID-19 pandemic,” and, in accordance with Skipper-Baines and Jokinen, that means there must
be a connection to COVID-19. Here the record reveals a tenuous-at-best treatment-connection to
COVID-19. Rogers did not have COVID-19, and defendant did not treat him for it. His injury
occurred when he was left unattended in the shower, and there is no evidence that the shower was
mandated or required in response to the COVID-19 pandemic.
Defendant argues otherwise, contending Rogers desired to shower because he did not wish
to bring COVID-19 home, but that fact is disputed because plaintiff asserts that he wished to
shower after soiling himself earlier in the day. And even if true, there is no evidence or testimony
that the hospital required or recommended he shower in response to the pandemic. Viewing that
contested fact in a light most favorable to the nonmoving party, the reason Rogers wanted to
shower was unrelated to COVID-19. And to be sure, Rogers was in a hospital unit that also treated
patients with COVID-19, and defendant’s transfer of a COVID-19 patient was the reason the nurse
was not present when Rogers was in the shower. That is of no moment, however—his fall occurred
when the assistant, not the nurse, left him unattended. Moreover, the assistant was not called away
to assist a patient who had COVID-19; she left the shower room to retrieve an extra towel because
the shower curtain did not adequately divert water from the floor. These facts are thus far afield
from Franklin, where the plaintiff was infected with COVID-19 and developed ulcers as a result
of the care he received for COVID-19.
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Consequently, the trial court erred in granting immunity to defendant under the PHCIA.
We reverse the trial court’s grant of summary disposition to defendant on the basis of the PHCIA
and remand to that court for further proceedings.
III. GROSS NEGLIGENCE
Remaining is defendant’s appeal concerning the trial court’s denial of its motion for
summary disposition on plaintiff’s gross negligence claim. Although defendant faults the trial
court for not dismissing those allegations under both MCR 2.116(C)(8) and (10), we focus here
just on (C)(10). In our view, no reasonable juror could conclude McLaren engaged in gross
negligence in its care of Rogers.
A motion for summary disposition premised on MCR 2.116(C)(10) tests the complaint’s
factual sufficiency. Charter Twp of Pittsfield v Washtenaw Co Treasurer, 338 Mich App 440,
449; 980 NW2d 119 (2021). The moving party must identify the issues where no genuine issue
of material fact exists. Id. The court must examine the “affidavits, pleadings, depositions,
admissions, and other evidence” submitted with the motion, and must do so in a light most
favorable to the nonmoving party. Id. (quotation marks and citation omitted). The opposing party
may not rely on only allegations or denials, but must provide evidence with particular facts to
demonstrate that a genuine issue exists for trial. Id.
Gross negligence denotes “almost a willful disregard of precautions or measures to attend
to safety and a singular disregard for substantial risks.” Tarlea v Crabtree, 263 Mich App 80, 90;
687 NW2d 333 (2004). That occurs, for example, if an objective observer watching the actor
reasonably could conclude “that the actor simply did not care about the safety or welfare of those
in his charge.” Id. However, the plaintiff must establish beyond that the actor simply “could have
done more,” for “a claim can always be made that extra precautions could have influenced the
result.” Id. Importantly, “evidence of ordinary negligence does not create a material question of
fact concerning gross negligence.” Maiden v Rozwood, 461 Mich 109, 122-123; 597 NW2d 817
(1999). “Rather, a plaintiff must adduce proof of conduct so reckless as to demonstrate a
substantial lack of concern for whether an injury results.” Id. at 123 (quotation marks and citation
omitted). Questions regarding gross negligence are generally reserved for the jury, see Dougherty
v Detroit, 340 Mich App 339, 345; 986 NW2d 467 (2021), but courts may resolve factual questions
at the summary-disposition stage when reasonable minds could not disagree on the conclusion,
Briggs v Oakland Co, 276 Mich App 369, 374; 742 NW2d 136 (2007).
No reasonable juror could conclude defendant displayed such apathy for Rogers as to rise
to the level of gross negligence. Although plaintiff’s complaint alleges that staff allowed decedent
to shower “without any assistance or assistive devices whatsoever,” the record demonstrates that
to be false—it had assistive devices, including a chair and handrails. Crucially, the nurse assistant
testified she was with decedent for most of his shower and left decedent in the shower only to
retrieve additional towels because the floor was wetter than usual and instructed him not to move
on his own. The parties do not dispute that decedent was capable of understanding and following
instructions, and that Rogers fell when he disregarded those instructions and moved from the chair
while the nursing assistant was gone for approximately 15 seconds. Perhaps the nursing assistant
could have gathered sufficient towels before allowing decedent to take a shower, or waited until
the nurse returned from transferring the patient with COVID-19 as plaintiff suggests, but
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exercising additional precautions using hindsight is insufficient to rise to gross negligence. Tarlea,
263 Mich App at 90.
Nor are we persuaded that Ray v Swager, 321 Mich App 755 (2017) is germane as plaintiff
suggests. There this Court found summary disposition inappropriate in a gross negligence action
involving a high school cross-country coach’s direction to his team to cross an intersection
contrary to a red-handed pedestrian signal, with a vehicle ultimately striking and injuring one of
his athletes. Id. at 759-761. That was so because numerous facts were in dispute concerning the
circumstances of the accident, including the coach’s instruction, whether the student heard the
instruction or checked the intersection for himself, and how the driver entered the intersection. Id.
But here there were no material factual disputes and, as explained, the record demonstrates the
nurse assistant’s conduct was not “so reckless as to demonstrate a substantial lack of concern for
whether an injury results.” Maiden, 461 Mich at 123.
IV. CONCLUSION
For these reasons, we reverse the trial court’s judgment and remand for further proceedings
consistent with this opinion. We do not retain jurisdiction.
/s/ Michael F. Gadola
/s/ Mark T. Boonstra
/s/ Christopher M. Trebilcock
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