administrative remedies are “unavailable” when “prison administrators thwart inmates from taking advantage of a grievance process through machination, misrepresentation, or intimidation”
How later courts described this case
- administrative remedies are “unavailable” when “prison administrators thwart inmates from taking advantage of a grievance process through machination, misrepresentation, or intimidation”
- “Exhaustion gives an agency an opportunity to correct its own mistakes with respect to the programs it administers before it is haled into federal court, and it discourages disregard of [the agency’s] procedures”
- “There is no question that exhaustion is mandatory under the PLRA and that unexhausted claims cannot be brought in court”
Written by the judges who cited it.
The opinion
IN THE UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF ARKANSAS
DELTA DIVISION
RODERICK D. MAXWELL *
ADC #154561, *
*
Plaintiff, *
v. * No. 2:25-cv-00045-JJV
*
JOSHUA HAWKINS, Sergeant, *
East Arkansas Regional Unit, ADC *
*
Defendant. *
MEMORANDUM AND ORDER
I. INTRODUCTION
Plaintiff alleges that on February 13, 2025, he twice told Defendant Sergeant Hawkins he
was feeling suicidal and needed to speak to his mental health case worker. (Doc. 4.) He says
because Defendant Hawkins did not do so, Plaintiff attempted suicide by hanging himself from his
cell bars with his laundry bag.
Defendant Hawkins has now filed a Motion for Summary Judgment arguing the claim
against him should be dismissed without prejudice because Plaintiff failed to exhaust his available
administrative remedies. (Docs. 17-19.) Plaintiff has filed a Response and a Reply, (Docs. 21,
23), and Defendant filed a Reply. (Doc. 22.) After careful consideration and for the following
reasons, I find Defendant’s Motion should be granted and this case should be dismissed without
prejudice.
II. SUMMARY JUDGEMENT STANDARD
Summary judgment is appropriate when the record, viewed in the light most favorable to
the nonmoving party, demonstrates there is no genuine dispute as to any material fact and the
moving party is entitled to judgment as a matter of law. See Fed. R. Civ. P. 56(a); Celotex Corp.
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v. Catrett, 477 U.S. 317, 322-23 (1986). The moving party bears the initial burden of
demonstrating the absence of a genuine dispute of material fact. Celotex, 477 U.S. at 323.
Thereafter, the nonmoving party cannot rest on mere denials or allegations in the pleadings, but
instead, must come forward with evidence supporting each element of the claim and demonstrating
there is a genuine dispute of material fact for trial. See Fed R. Civ. P. 56(c); Celotex, 477 U.S at
322; Holden v. Hirner, 663 F.3d 336, 340 (8th Cir. 2011). In this regard, a factual dispute is
“genuine” if “the evidence is sufficient to allow a reasonable jury to return a verdict for the non-
moving party.” Greater St. Louis Constr. Laborers Welfare Fund v. B.F.W. Contracting, LLC, 76
F.4th 753, 757 (8th Cir. 2023).
III. DISCUSSION
A. Exhaustion Requirement
The Prison Litigation Reform Act (“PLRA”) provides, in part, that: “No action shall be
brought with respect to prison conditions under section 1983 of this title, or any other Federal law,
by a prisoner confined in any jail, prison, or other correctional facility until such administrative
remedies as are available are exhausted.” 42 U.S.C. § 1997e(a). The purposes of the exhaustion
requirement include “allowing a prison to address complaints about the program it administers
before being subjected to suit, reducing litigation to the extent complaints are satisfactorily
resolved, and improving litigation that does occur by leading to the preparation of a useful record.”
Jones v. Bock, 549 U.S. 199, 219 (2007); see also Woodford v. Ngo, 548 U.S. 81, 89-91 (2006).
The PLRA requires inmates to fully and properly exhaust their administrative remedies as
to each claim in the complaint. Johnson v. Jones, 340 F.3d 624, 627 (8th Cir. 2003); Graves v.
Norris, 218 F.3d 884, 885 (8th Cir. 2000). Importantly, the Supreme Court has emphasized “it is
the prison’s requirements, and not the PLRA, that define the boundaries of proper exhaustion.”
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Jones, 549 U.S. at 218. Thus, to satisfy the PLRA, a prisoner must fully and properly comply with
the specific procedural requirements of the incarcerating facility. Id. The only exception is if
administrative remedies are unavailable. 42 U.S.C. § 1997e(a) (prisoners are only required to
exhaust “available” administrative remedies). Administrative remedies are “unavailable” if, for
instance: (1) the grievance procedure “operates as a simple dead end;” (2) the procedure is “so
opaque that it becomes, practically speaking, incapable of use;” or (3) “prison administrators
thwart inmates from taking advantage of a grievance process through machination,
misrepresentation, or intimidation.” Ross v. Blake, 578 U.S. 632, 642 (2016); see also Townsend
v. Murphy, 898 F.3d 780, 783 (8th Cir. 2018).
B. ADC’s Grievance Procedure
Administrative Directive 19-34 (“AD 19-34”) establishes a three-step procedure for
exhausting administrative remedies in any ADC Unit. (Doc. 17-2.) A summary of that procedure
is included in the Inmate Handbook, a full copy is available in the prison law library, and many of
the requirements are included on the forms themselves. (Id. at § IV(C).)
First, the inmate must attempt informal resolution by submitting a Unit Level Grievance
Form to a designated problem solver within fifteen days of the incident. (Id. at § IV(E)(1)). The
form must include “a brief statement that is specific as to the substance of the issue or complaint
to include the date, place, personnel involved or witnesses, and how the policy or incident affected
the inmate submitting the form.” (Id. at § IV(E)(2)) (emphasis added.) Inmates are cautioned a
“[g]rievance must specifically name each individual involved in order that a proper investigation
and response may be completed” and an inmate who “fails to name all parties during the grievance
process may have his or her lawsuit or claim dismissed by the court or commission for failure to
exhaust against all parties.” (Id. § IV(C)(4)) (emphasis added.) And the grievance form reminds
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prisoners to include the “name of personnel involved.” (Id. at 20.) Second, if informal resolution
is unsuccessful or the problem solver does not timely respond, the inmate must file a formal
grievance within three working days. (Id. § IV(E)(11) and (F)(1).) Third, an inmate who is
dissatisfied with the Warden’s response, or who does not timely receive a response, must appeal
within five working days to the “Chief Deputy/Deputy/Assistant Director.” (Id. § IV(F)(9)) And
the response ends the grievance process. (Id.)
C. Analysis
Grievance Supervisor Terri Grigsby-Brown provided a declaration, under oath, and stated:
I have reviewed the non-medical grievance appeal files and grievance history for
Inmate Roderick Maxwell (ADC #154561). I searched for any exhausted
grievances submitted from February 13, 2025, through the date this lawsuit was
filed on March 3, 2025. I also searched the same timeframe for any exhausted
grievances that specifically named ADC Defendant Joshua Hawkins or referred to
the claims in this lawsuit. (A true and accurate copy of Inmate Maxwell’s grievance
history is attached to ADC Defendant’s Motion for Summary Judgment as “Exhibit
3, Roderick Maxwell’s Grievance History”). During my review, I found that
Inmate Maxwell did not file or exhaust any relevant grievances. (Ex. 3).
Specifically, he has not filed any grievances past November 6, 2024. (Ex. 3).
(Doc. 17-1 at 7.)
Exhibit 3 supports Ms. Grigsby-Brown’s declaration. Exhibit 3 shows the last grievance
Plaintiff filed was EAM24-03498, dated November 6, 2024. (Doc. 17-3 at 2.) That grievance is
wholly unrelated as it involved “Clothing-Sheets/Bedding/Footware.” (Id.)
Mr. Maxwell responds that Ms. Grigsby-Brown is lying and that he has already provided
the Court with copies of grievances he submitted. (Doc. 21.) As a part of his original Complaint,
Plaintiff submitted three grievance forms. (Doc. 2 at 15-17.) The first one is dated February 13,
2025. (Id. at 15.) The only action taken upon this grievance was submission to the problem solver
on February 13, 2025. There is no grievance number assigned, and – on its face - this grievance
was obviously not exhausted. (Id.) The second one appears to be blank. (Id. at 16.) And the
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third, curiously states a date of February 6, 2025, for Step One. As Defendant points out, this date
is a week before the alleged incident. So, Mr. Maxwell’s claim that Ms. Grigsby-Brown is lying
is not well taken.
Plaintiff suggests that the administrative remedies were “unavailable” to him because
Defendant Hawkins and others failed to make sure the documents were submitted to the grievance
officer. (Doc. 23 at 1.) See 42 U.S.C. § 1997e(a) (requiring prisoners to exhaust only “available”
administrative remedies); Ross v. Blake, 578 U.S. 632, 644 (2016) (administrative remedies are
“unavailable” when “prison administrators thwart inmates from taking advantage of a grievance
process through machination, misrepresentation, or intimidation”). But without more, I am unable
to conclude that anyone thwarted Plaintiff’s attempt to pursue his administrative remedies. AD
19-34 specifically states that, “if informal resolution is unsuccessful or the problem solver does
not timely respond, the inmate must file a formal grievance within three working days.” (Doc. 17-
2 at § IV(E)(11) and (F)(1))(emphasis added.) Plaintiff fails to state any facts to show he was
prevented from filing the formal grievance when he did not receive a response from the problem
solver. Accordingly, I conclude Defendant Hawkins is entitled to summary judgment because
Plaintiff failed to properly exhaust his available administrative remedies. See Jones, 549 U.S. at
211 (“There is no question that exhaustion is mandatory under the PLRA and that unexhausted
claims cannot be brought in court”).
I realize Plaintiff may perceive this conclusion as an unfairly technical “gotcha”
mechanism to keep him out of court. To the contrary, the exhaustion requirement plays a critical
role in the remedy process, which the Eighth Circuit has explained as follows:
Beyond doubt, Congress enacted § 1997e(a) to reduce the quantity and improve the
quality of prisoner suits; to this purpose, Congress afforded corrections officials
time and opportunity to address complaints internally before allowing the initiation
of a federal case. In some instances, corrective action taken in response to an
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inmate’s grievance might improve prison administration and satisfy the inmate,
thereby obviating the need for litigation. In other instances, the internal review
might filter out some frivolous claims. And for cases ultimately brought to court,
adjudication could be facilitated by an administrative record that clarifies the
contours of the controversy.
Johnson, 340 F.3d at 626-27; see also Woodford, 548 U.S. at 89 (“Exhaustion gives an agency an
opportunity to correct its own mistakes with respect to the programs it administers before it is
haled into federal court, and it discourages disregard of [the agency’s] procedures”).
IV. CONCLUSION
IT IS, THEREFORE, ORDERED THAT:
1. Defendants’ Motion for Summary Judgment (Doc. 17) is GRANTED, and
Plaintiff's Amended Complaint against Defendant Hawkins is DISMISSED without prejudice.
2. It is certified, pursuant to 28 U.S.C. § 1915(a)(3), that an in forma pauperis appeal
would not be taken in good faith.
Dated this 14th day of August 2025.
_
JOE J. vo} PE
UNITEDSTWXTES MAGISTRATE JUDGE