Opinion

Ann Jenkins v. Mercy Hospital Rogers

  • 633 S.W.3d 758
  • 2021 Ark. 211
Court
Supreme Court of Arkansas
Filed
Nov 12, 2021
Status
Published
Cited by
10 cases
Authority
More cited than 67.0%

The opinion

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Date:

2022.06.07 Cite as 2021 Ark. 211

15:49:49 -05'00'

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SUPREME COURT OF ARKANSAS

version: No. CV-20-713

2022.001.20117

Opinion Delivered: November 12, 2021

ANN JENKINS

APPELLANT APPEAL FROM THE BENTON

COUNTY CIRCUIT COURT

[NO. 04CV-20-934]

V.

HONORABLE XOLLIE DUNCAN,

MERCY HOSPITAL ROGERS JUDGE

APPELLEE

AFFIRMED IN PART; REVERSED

AND REMANDED IN PART.

ROBIN F. WYNNE, Associate Justice

Ann Jenkins appeals from the Benton County Circuit Court’s dismissal of her

employment-discrimination complaint against Mercy Hospital Rogers (“Mercy”). For reversal,

Jenkins argues that (1) her fraud claim survives because Mercy misrepresented its policy against

religious discrimination; (2) her wrongful-termination claim survives under either the contract

or the public-policy exception to the at-will employment doctrine; and (3) her claim under the

Arkansas Civil Rights Act of 1993 (“ACRA”), Ark. Code Ann. §§ 16-123-101 to -108 (Repl.

2016 & Supp. 2021), survives either because Mercy does not qualify for the religious-

organization exemption or because the exemption is unconstitutional. We affirm in part and

reverse and remand in part.

I. Background

Jenkins began working as a physical therapist assistant at Mercy in 2012. At all relevant

times, Mercy had an influenza vaccination policy requiring that all employees receive an annual

influenza vaccine as a condition of employment. Mercy’s vaccination policy stated that Mercy

“will grant exemptions to the annual flu vaccination for approved medical reasons or sincerely

held religious beliefs.” Under the vaccination policy, an employee whose exemption request is

denied must be vaccinated, and an employee who is not vaccinated or granted an exemption

will be terminated. Mercy also had an Equal Employment Opportunity (“EEO”) policy stating

in relevant part that “Mercy . . . is committed to a policy of non-discrimination on the basis of

. . . religion . . . . In our commitment to discrimination-free services we exceed the requirements

of Title VI & Title VII of the Civil Rights Act of 1964.” In addition, Mercy displayed an “EEO

is the Law” poster, which stated in relevant part that “Title VII of the Civil Rights Act of 1964,

as amended, protects applicants and employees from discrimination . . . on the basis of . . .

religion.” Mercy’s website also stated that “Mercy is an equal opportunity employer . . . . We

do not discriminate based upon . . . religion.”

In the fall of 2018, Jenkins requested an exemption to the annual influenza vaccination

requirement. She stated that receiving the vaccine would violate her religious beliefs, based on

her interpretation of scriptures including Leviticus and Deuteronomy. Mercy denied her

exemption request. Jenkins appealed pursuant to the vaccination policy, and Mercy again denied

her request. Mercy terminated Jenkins after she failed to get vaccinated.

After receiving a right-to-sue letter from the Equal Employment Opportunity

Commission, Jenkins sued Mercy in federal court, alleging that Mercy terminated her in

violation of federal and state law. The federal court dismissed Jenkins’s federal Title VII claim

with prejudice, determining that Mercy is a religious corporation exempt from Title VII liability

for religious discrimination in employment. Jenkins v. Mercy Hosp. Rogers, No. 5:19-cv-05221,

2020 WL 1271371, at * 2 (W.D. Ark. Mar. 17, 2020). The federal court declined to exercise

jurisdiction over Jenkins’s state-law claims and dismissed these claims without prejudice. Id.

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Jenkins then filed this action in the Benton County Circuit Court, alleging fraud,

violation of ACRA, wrongful termination, and estoppel. Jenkins amended her complaint three

times. In her original and first amended complaints, Jenkins alleged that Mercy is a religious

organization. In her second and third amended complaints, however, she alleged that Mercy,

while an affiliate of the Catholic Church, is not a religious organization. Jenkins also dropped

her estoppel claim and added declaratory-judgment claims alleging that ACRA’s exemption for

religious organizations is unconstitutional under both the federal and state constitutions. Mercy

moved to dismiss, and the circuit court dismissed Jenkins’s claims with prejudice. Jenkins timely

appealed.

II. Standard of Review

In reviewing a circuit court’s decision on a motion to dismiss under Arkansas Rule of

Civil Procedure 12(b)(6), this court treats the facts alleged in the complaint as true and views

them in the light most favorable to the plaintiff. Parnell v. FanDuel, Inc., 2019 Ark. 412, at 2,

591 S.W.3d 315, 317. In testing the sufficiency of the complaint on a motion to dismiss, all

reasonable inferences must be resolved in favor of the complaint, and the pleadings are to be

liberally construed. Id. at 3, 591 S.W.3d at 318. We look only to the allegations in the complaint

and not to matters outside the complaint. Henson v. Cradduck, 2020 Ark. 24, at 4, 593 S.W.3d

10, 14. We treat only the facts alleged in the complaint as true but not a plaintiff’s theories,

speculation, or statutory interpretation. Id. The standard of review for the granting of a motion

to dismiss is whether the circuit court abused its discretion. Id. We consider questions of law

de novo. Brown v. Towell, 2021 Ark. 60, at 6, 619 S.W.3d 17, 20.

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III. Fraud

Jenkins argues that her fraud claim survives because Mercy made false representations

about its policy against religious discrimination. In her complaint, Jenkins alleged that statements

in Mercy’s EEO policy, influenza vaccination policy, EEO poster, and on its website—that

Mercy “is committed to a policy of non-discrimination,” “exceed[s] the requirements of Title

VII,” and “is an equal opportunity employer”—falsely represented that Mercy does not

discriminate. She contends that Mercy fraudulently induced her to continue her employment

at the hospital by representing that it does not discriminate and that she justifiably relied on

those representations.

To prove fraud, a plaintiff must show that (1) the defendant made a false representation

of material fact; (2) the defendant knew that the representation was false or that there

was insufficient evidence upon which to make the representation; (3) the defendant intended

to induce action or inaction by the plaintiff in reliance upon the representation; (4) the plaintiff

justifiably relied on the representation; and (5) the plaintiff suffered damage as a result of the

false representation. Muccio v. Hunt, 2016 Ark. 178, at 4–5, 490 S.W.3d 310, 312–13.

Projections of future events or conduct cannot support a fraud claim as a matter of law.

Se. Distrib. Co. v. Miller Brewing Co., 366 Ark. 560, 575, 237 S.W.3d 63, 74 (2006); Anthony v.

First Nat’l Bank of Magnolia, 244 Ark. 1015, 1028, 431 S.W.2d 267, 274 (1968)

(“Representations that are promissory in nature or of facts that will exist in the future, though

false, do not support an action for fraud.”). Rather, the misrepresentation “must relate to a past

event, or a present circumstance, but not a future event.” P.A.M. Transport, Inc., v. Arkansas

Blue Cross & Blue Shield, 315 Ark. 234, 240, 868 S.W.2d 33, 36 (1993). See Hobson v. Entergy

Arkansas, Inc., 2014 Ark. App. 101, at 10, 432 S.W.3d 117, 124 (employer’s promises to

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employee that it would buy the employee’s house if he relocated were promises of future

events); Welsher v. Mercy Health Sys. of Nw. Arkansas, Inc., 2012 Ark. App. 394, at 4 (hospital’s

statements to physician that it would engage in certain activities to expand cardiology services

were “expressions of aspirations and goals,” not statements of material fact). We have, however,

recognized an exception to the general rule when the person making the representation knows

it to be false at the time it is made. Delta Sch. of Commerce, Inc. v. Wood, 298 Ark. 195, 200, 766

S.W.2d 424, 427 (1989).

Jenkins argues that Mercy fraudulently induced her to remain employed at the hospital

by knowingly representing—falsely, she claims—that it does not discriminate. She relies on

Interstate Freeway Services, Inc. v. Houser, 310 Ark. 302, 835 S.W.2d 872 (1992). In Houser, this

court concluded that statements made by an employer to Houser that Houser would manage a

restaurant after opening it were sufficient to show fraud. 310 Ark. at 306–08, 835 S.W.2d at

874. At the time he made those statements, the employer intended to replace Houser after the

restaurant opened and did so within four days. Id. at 305–06, 835 S.W.2d at 873–74. By

contrast, in this case, Mercy’s statements were general aspirational statements about its

commitment to nondiscrimination. Mercy could not have known that when it hired Jenkins,

it would not approve her exemption request six years later.

Jenkins has failed to plead that Mercy made any false representations of material fact

sufficient to sustain a fraud action. The statements in Mercy’s policies that it is committed to a

policy of nondiscrimination and that it is an equal opportunity employer do not relate to past

events or present circumstances. Instead, they are projections that Mercy will not engage in

religious discrimination in the future. Because these statements are aspirational expressions of

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Mercy’s dedication to nondiscrimination in the workplace and not representations of material

fact, they cannot support a fraud claim.

Nor has Jenkins alleged facts to establish that she justifiably relied on the statements made

by Mercy. When an employment contract is silent as to its duration, either party may terminate

the relationship at will and without cause. Cottrell v. Cottrell, 332 Ark. 352, 354, 965 S.W.2d

129, 130 (1998). This court has recognized an exception to the at-will doctrine “where there

is an agreement that the employment is for a specified time, in which case firing may be only

for cause, or where an employer’s employment manual contains an express provision stating

that the employee will only be dismissed for cause and that provision is relied on by the

employee.” Crain Indus., Inc. v. Cass, 305 Ark. 566, 571, 810 S.W.2d 910, 913 (1991). Jenkins

was an at-will employee. Jenkins did not allege she had a contract to be employed for a specified

time, nor did she allege Mercy had an express provision in its employee manual stating that she

would only be dismissed for cause. Mercy did not guarantee that it would approve Jenkins’s

request for a religious exemption to the influenza vaccination policy. The vaccination policy

stated that an employee whose exemption request is denied must be vaccinated and that

employees who are not vaccinated or granted an exemption will be terminated. Given her status

as an at-will employee, Jenkins’s alleged reliance on Mercy’s representations of its

nondiscrimination policy was not reasonable. Therefore, we affirm the circuit court’s dismissal

of Jenkins’s fraud claim.

IV. Wrongful Termination

Jenkins argues that her wrongful-termination claim survives under either the contract or

public-policy exception to the at-will doctrine. She contends that Mercy incurred a contractual

obligation not to discriminate by stating in its EEO policy, vaccination policy, and EEO poster

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that it would not discriminate. She also argues that Mercy terminated her in violation of

Arkansas’s public policy against fraud and theft of services.

As stated above, when an employment contract is silent as to its duration, either party

may terminate the relationship at will and without cause. Cottrell, 332 Ark. at 354, 965 S.W.2d

at 130. We have recognized an exception to the at-will doctrine when an employer’s

employment manual contains an express provision stating that the employee will only be

dismissed for cause and that provision is relied on by the employee. Crain, 305 Ark. at 571, 810

S.W.2d at 913; Gladden v. Arkansas Children’s Hosp., 292 Ark. 130, 136, 728 S.W.2d 501, 505

(1987). Under this exception, “when an employer makes definite statements about what its

conduct will be, an employee has a contractual right to expect the employer to perform as

promised.” Crain, 305 Ark. at 574, 810 S.W.2d at 915. In Crain, we determined that a statement

in an employment handbook that “[i]n the event it should become necessary to reduce the

number of employees in the work force, employees will be laid off on a seniority basis by

department” was sufficient to establish a wrongful-termination claim. 305 Ark. at 568, 810

S.W.2d at 911. By contrast, in Smith v. American Greetings Corp., 304 Ark. 596, 601, 804 S.W.2d

683, 686 (1991), we concluded that a statement in an employment manual that “[w]e believe

in working and thinking and planning to provide a stable and growing business, to give such

service to our customers that we may provide maximum job security for our employees” was

not an express provision giving rise to a wrongful-termination claim.

Nothing in the EEO policy, vaccination policy, or EEO poster cited by Jenkins in her

complaint creates a contractual promise of employment. None of Mercy’s statements describing

its general commitment to nondiscrimination is an express provision stating that an employee

will only be dismissed for cause. Mercy did not guarantee in any of its policy statements that it

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would approve Jenkins’s request for an exemption to the annual influenza vaccination

requirement. And the vaccination policy provided that an employee whose exemption request

is denied must be vaccinated and that Mercy will terminate employees who do not receive

either the vaccine or an exemption. Because Jenkins does not identify an express provision

stating that she would only be discharged for cause, she failed to sufficiently state a contract

exception to the at-will doctrine.

We have also recognized a limited exception to the at-will doctrine when an employee

is terminated in violation of a well-established public policy of the state. Sterling Drug, Inc. v.

Oxford, 294 Ark. 239, 249, 743 S.W.2d 380, 385 (1988). Such public policy must be outlined

in our statutes. Island v. Buena Vista Resort, 352 Ark. 548, 562, 103 S.W.3d 671, 679 (2003). In

Sterling Drug, the public-policy exception applied when an employee was discharged for

reporting a violation of federal law because a state statute prohibited retaliation against

informants. 294 Ark. at 250, 743 S.W.2d at 386. And in Island, the exception applied when an

employee was discharged for rejecting a solicitation to engage in prostitution, which is a crime

under state statute. 352 Ark. at 563–64, 103 S.W.3d at 679–80. In Palmer v. Arkansas Council on

Economic Education, 344 Ark. 461, 472, 40 S.W.3d 784, 790 (2001), however, the exception did

not apply when an employee was discharged after objecting to the commingling of state and

private funds because no state statute prohibited an entity from commingling funds.

Jenkins does not identify a specific well-established public policy prohibiting Mercy

from discharging her for failing to receive an annual influenza vaccine. In her complaint, Jenkins

alleged that the public policy of the state is to discourage fraud, but she did not allege that Mercy

violated a specific statutory provision. Such a general allegation is not adequate to state a public-

policy exception to the at-will doctrine. Jenkins also alleged that Mercy violated Arkansas Code

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Annotated section 5-36-104 (Repl. 2013), which prohibits theft of services. She argues that

Mercy obtained the value of her services under the false pretense that it would not discriminate

against her, but she did not allege that Mercy failed to pay her for her services. This statute

simply does not apply. Because Jenkins failed to state an exception to the at-will doctrine, we

affirm the circuit court’s dismissal of her wrongful-termination claim.

V. ACRA

Jenkins argues that she stated a claim under ACRA because the religious-organization

exemption does not apply to Mercy. ACRA prohibits employment discrimination on the basis

of religion, among other grounds. Ark. Code Ann. § 16-123-107. But this prohibition does not

apply “with respect to employment by a religious corporation, association, society, or other

religious entity.” Ark. Code Ann. § 16-123-103(a). In her complaint in federal court and in her

first two complaints in this action, Jenkins alleged that Mercy is a religious organization. But in

her third and fourth complaints in this action, she alleged that Mercy, while an affiliate of the

Catholic Church, is a secular—not religious—organization, and therefore not entitled to the

exemption in section 16-123-103(a).

In dismissing Jenkins’s ACRA claim, the circuit court found that Jenkins was estopped

from alleging that Mercy is not a religious organization. Judicial estoppel prohibits a party from

manipulating the courts through inconsistent positions to gain an advantage. Dupwe v. Wallace,

355 Ark. 521, 531, 140 S.W.3d 464, 470 (2004). For judicial estoppel to apply, four elements

must be present: (1) a party must assume a position clearly inconsistent with a position taken in

an earlier case, or with a position taken in the same case; (2) a party must assume the inconsistent

position with the intent to manipulate the judicial process to gain an unfair advantage; (3) a

party must have successfully maintained the position in an earlier proceeding such that the court

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relied upon the position taken; and (4) the integrity of the judicial process of at least one court

must be impaired or injured by the inconsistent positions taken. Id. at 525–26, 140 S.W.3d at

467. Judicial estoppel is applied to “knowing misrepresentation to or even fraud on the court”

and should be imposed only “to avoid a miscarriage of justice.” Id. at 535, 140 S.W.3d at 472–

73.

Jenkins argues that judicial estoppel does not bar her allegation that Mercy is not a

religious organization because not all elements of the doctrine are present. We agree. Jenkins

did take inconsistent positions on the issue of whether Mercy is a religious organization. But

there is no indication that Jenkins intended to manipulate the judicial process to gain an unfair

advantage or that the inconsistent positions impaired or injured the integrity of the judicial

process. The circuit court made no findings on these elements, nor did Mercy address them.

Nor does the doctrine against inconsistent positions, which this court has explained is

“much broader than judicial estoppel,” apply here. Dupwe, 355 Ark. at 531, 140 S.W.3d at 470.

This court has repeatedly stated that a litigant is not permitted to assume wholly inconsistent

positions on the same issue in the same case. MacSteel Div. of Quanex v. Arkansas Oklahoma Gas

Corp., 363 Ark. 22, 36, 210 S.W.3d 878, 886 (2005) (citing Int’l Harvester Co. v. Burks Motors,

Inc., 252 Ark. 816, 481 S.W.2d 351 (1972), and Rudolph v. Kelly, 144 Ark. 296, 222 S.W. 42

(1920)). However, the doctrine against inconsistent positions should not be applied to prohibit

a plaintiff from amending her complaint under Arkansas Rule of Civil Procedure 15, particularly

when there is no finding that the plaintiff assumed inconsistent positions with the intent to gain

an unfair advantage. Therefore, we conclude that the circuit court erred in finding that Jenkins

is estopped from alleging that Mercy is not a religious organization.

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Because Jenkins is not estopped from alleging that Mercy is not a religious organization,

we must consider whether Mercy is a religious organization subject to the ACRA exemption.

ACRA does not define what constitutes a “religious corporation, association, society, or other

religious entity,” and this court has not interpreted this provision. As this court has not examined

the scope of this exemption, we look for guidance to decisions construing the Title VII

religious-organization exemption.1 In deciding whether an entity is a religious organization

entitled to the Title VII exemption, courts weigh “[a]ll significant religious and secular

characteristics” “to determine whether the corporation’s purpose and character are primarily

religious.” LeBoon v. Lancaster Jewish Cmty. Ctr. Ass’n, 503 F.3d 217, 226 (3d Cir. 2007)

(quoting EEOC v. Townley Eng’g & Mfg. Co., 859 F.2d 610, 618 (9th Cir. 1988)); see also Hall

v. Baptist Mem’l Health Care Corp., 215 F.3d 618, 624 (6th Cir. 2000) (“[T]he court must look

at all the facts to decide whether the [entity] is a religious corporation or educational

institution.”).

It is premature for this court to decide whether Mercy is a religious organization entitled

to the ACRA exemption. At the motion-to-dismiss stage, there is simply no evidence in the

record about Mercy’s religious and secular characteristics. In determining that Mercy was

entitled to the exemption, the circuit court did not make any findings of fact as to Mercy’s

status as a religious organization. Instead, the circuit court concluded that “[s]ince Jenkins is

estopped from arguing Mercy is not a religious organization, Mercy falls within the religious

exemption in Ark. Code Ann. § 16-123-103(a).” Mercy did not argue to the circuit court that

1

The language in the Title VII exemption is slightly different from the language in the

ACRA exemption. Title VII exempts “a religious corporation, association, educational

institution, or society.” 42 U.S.C. § 2000e-1(a). ACRA exempts “a religious corporation,

association, society, or other religious entity.” Ark. Code Ann. § 16-123-103(a).

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it is a religious organization on the merits either, instead arguing that Jenkins should be

prevented from taking inconsistent positions on the issue.

Mercy now contends that Jenkins’s allegation that Mercy is “an affiliate of the Catholic

Church” establishes that it is a religious organization entitled to the ACRA exemption. Mercy

points out that courts routinely have found that Catholic hospitals qualified for religious-

organization exemptions under federal and state law, citing Boydston v. Mercy Hosp. Ardmore,

Inc., No. CIV-18-444 G, 2020 WL 1448112 (W.D. Okla. Mar. 25, 2020); Young v. St. John’s

Mercy Health Sys., No. 4:10CV824 TIA, 2011 WL 9155 (E.D. Mo. Jan. 3, 2011); and

Saeemodarae v. Mercy Health Servs., 456 F. Supp. 2d 1021 (N.D. Iowa 2006). However, these

cases were decided on summary judgment after the review of evidence, not on the pleadings

alone.

At this stage, given the lack of factual development in the circuit court on the issue, this

court cannot determine whether Mercy is a religious organization entitled to the ACRA

religious-organization exemption. We do not find facts. See Ward v. Williams, 354 Ark. 168,

177, 118 S.W.3d 513, 518 (2003) (“It is . . . radiantly clear that appellate courts do not make

findings of fact . . . .”). Accordingly, we reverse the circuit court’s finding that Mercy is entitled

to the religious-organization exemption in section 16-123-103(a) and its dismissal of Jenkins’s

ACRA claim and remand for further proceedings consistent with this opinion.

We need not consider Jenkins’s alternative argument that Mercy waived its religious-

organization exemption at this time. Likewise, we do not reach Jenkins’s declaratory-judgment

claims that section 16-123-103(a) violates the federal and state constitutions because these claims

turn on Mercy’s status as a religious organization.

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VI. Conclusion

We affirm the circuit court’s dismissal of Jenkins’s fraud and wrongful-termination

claims, reverse the circuit court’s dismissal of Jenkins’s ACRA claim, and remand for further

proceedings consistent with this opinion.

Affirmed in part; reversed and remanded in part.

Kezhaya Law PLC, by: Matthew A. Kezhaya, for appellant.

Wright, Lindsey & Jennings LLP, by: Michelle M. Kaemmerling and Gary D. Marts, Jr., for

appellee.

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This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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