Opinion

Shasteen, C. v. ABC Phones

Court
Superior Court of Pennsylvania
Filed
Oct 8, 2021
Status
Unpublished
On the bench
King
Cited by
0 cases
Authority
More cited than 33.7%

The opinion

J-A14020-21

NON-PRECEDENTIAL DECISION - SEE SUPERIOR COURT I.O.P. 65.37

CHERYL SHASTEEN, INDIVIDUALLY : IN THE SUPERIOR COURT OF

AND AS EXECUTRIX, AND PERSONAL : PENNSYLVANIA

REPRESENTATIVE OF THE ESTATE OF :

JAMES WILLIAM SCHWARTZ; :

CAROLYN LIBERTY, INDIVIDUALLY :

AND AS EXECUTRIX AND PERSONAL :

REPRESENTATIVE OF THE ESTATE OF :

MARY LOU SCHWARTZ :

:

Appellants :

:

v. :

:

ABC PHONES OF NORTH CAROLINA, :

INC., D/B/A A WIRELESS KRYSTAL :

LYNN BADILLO, INDIVIDUALLY, :

RODNEY BREEDLOVE, :

INDIVIDUALLY, DANIELLE JAMES, :

INDIVIDUALLY: NYNEX LONG :

DISTANCE COMPANY D/B/A VERIZON :

ENTERPRISE SOLUTIONS; VERIZON :

COMMUNICATIONS, INC.; CELLCO :

PARTNERSHIP D/B/A VERIZON :

WIRELESS :

:

Appellees : No. 685 WDA 2020

Appeal from the Order Dated June 10, 2020

In the Court of Common Pleas of Beaver County

Civil Division at No(s): 10679-2016

BEFORE: MURRAY, J., KING, J., and MUSMANNO, J.

MEMORANDUM BY KING, J.: FILED: OCTOBER 8, 2021

Appellants, Cheryl Shasteen, individually and as executrix and personal

representative of the estate of James William Schwartz, and Carolyn Liberty,

individually and as executrix and personal representative of the Estate of Mary

Lou Schwartz, appeal from the order entered in the Beaver County Court of

J-A14020-21

Common Pleas, which denied Appellants’ petition to modify or vacate the

arbitration award entered in favor of Nynex Long Distance Company d/b/a/

Verizon Enterprise Solutions, Verizon Communications, Inc., and Cellco

Partnership d/b/a Verizon Wireless.1 We affirm.

The trial court opinion set forth the relevant facts and procedural history

of this appeal as follows:

[Appellants’] operative fifth amended complaint asserts that

James Schwartz sustained a heart attack on February 20,

2016 while at home. His wife, Mary Lou Schwartz,

attempted to use her cellular phone to call a relative, who

was in training with a local volunteer fire department,

apparently for assistance. She was not able to make the

telephone call during this alleged emergency because her

cell phone had been disconnected because the account had

been compromised.[2]

The complaint goes on to allege that she was deprived of

contact through a telephone for 40 minutes and this delay

allegedly caused the death of James Schwartz and gave rise

to injuries/claims of other plaintiffs. [Appellants] have

asserted numerous claims/counts against the various

defendants.

The case proceeded through protracted litigation between

the time of the filing of the original complaint in May of 2016

through December of 2017. On December 20, 2017, [the

____________________________________________

1 The remaining entities listed in the caption were not parties to the arbitration

proceeding that is the subject of this appeal. Additionally, none of the

remaining parties filed an appellate brief in this case.

2 Specifically, an individual committed theft on February 19, 2016, using Mrs.

Schwartz’s identity and Verizon account information to purchase cellular

phones from a third-party retailer, ABC Phones of North Carolina, Inc. (See

Appellants’ Fifth Amended Complaint, filed 4/12/17, at ¶¶23-31). This

incident resulted in the deactivation of Mrs. Schwartz’s phone from Verizon’s

system at the time of Mr. Schwartz’s medical emergency. (Id. at ¶¶36-37).

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trial court] sustained preliminary objections on the basis of

an arbitration provision in the agreement between the

Verizon [Appellees] and James William and Mary Lou

Schwartz. There are 35 counts contained in the fifth

amended complaint. A number of counts were dismissed by

[the trial court’s] order of December 20, 2017. The claims

by the Estate of James William Schwartz were the claims

that were referred to arbitration by the December 20, 2017

Order. The remaining, pending counts were stayed[3] by

[the trial court’s] December 20, 2017 … and … March 27,

2018 order[s].

The case proceeded to an arbitration hearing before a board

of three arbitrators on June 3, 4, 5, 6 and July 10, 2019.

The arbitration panel issued a final award on September 6,

2019, finding that [Appellants] did not sustain their burden

of proof at the arbitration hearings. [Appellants] timely filed

a petition to modify or vacate the arbitration award on

October 4, 2019, and later, with leave of court, presented

an amended petition to vacate or modify the award on

February 27, 2020. [Appellees] presented a motion to

confirm the arbitration award on December 11, 2019.

(Trial Court Opinion, filed June 11, 2020, at 2-3) (some capitalization

omitted).

By order and opinion filed June 11, 2020, the court denied Appellants’

amended petition to vacate or modify the arbitration award. The court also

confirmed the arbitrators’ award. On July 10, 2020, Appellants timely filed a

notice of appeal. The notice of appeal included a voluntary concise statement

of errors complained of on appeal, pursuant to Pa.R.A.P. 1925(b). On August

26, 2020, Appellants filed a praecipe for the entry of partial judgment in favor

____________________________________________

3 By order entered July 28, 2020, the court continued the stay of the remaining

claims pending this appeal.

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of Appellees.

On November 13, 2020, Appellants filed an application for relief with

this Court requesting a remand for the filing of a supplemental Rule 1925(b)

statement. This Court permitted remand by order entered on December 8,

2020. On December 17, 2020, Appellants filed their supplemental Rule

1925(b) statement.

Appellants now raise ten issues for our review:

Did Arbitrator Porrata-Doria’s and [Appellees’] counsel[’s]

undisclosed conflicts of interest cause bias and prejudice to

[Appellants]?

Did Arbitrator Stuckey’s undisclosed conflicts of interest

cause bias and prejudice to [Appellants]?

Did the arbitration panel ignore the requirements and

elements of causes of action and fail to apply the law?

Did the arbitrators ignore per se violations without

explanation or authority?

Did the arbitrators fail to provide concise written reasons for

the award in accordance with arbitration rules of American

Arbitration Association (“AAA”) Arbitration Rule [43](b)…?

Were [Appellants] prejudiced by the arbitrators’ failure to

impose any sanction for spoliation of evidence, after notice

and during litigation, causing evident partiality?

Were [Appellants] unfairly prejudiced by deprivation of

cross-examination of [Appellees’] representatives with

knowledge of relevant facts?

Did the trial court err in its order by erroneously stating that

questions 3 and 4 of [Appellants] “were not raised before

the court in [Appellants’] petition to vacate or modify the

award” when, in fact, these issues were raised by

[Appellants] in referenced pleadings?

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Did the trial court err in its order by erroneously stating

[Appellants] “never identified the per se violations that the

arbitrators allegedly ignored,” when, in fact, the per se

violations were specifically identified?

Did the trial court err in failing to take judicial notice of a

typo, concerning [AAA] Rule 43(b) (concerning arbitrators’

duty to provide concise statement), when inadvertently

identified as [AAA] Consumer Rule 47(b)?

(Appellants’ Brief at 9-11).

“Pennsylvania has a well-established public policy that favors

arbitration….” MacPherson v. Magee Memorial Hosp. for

Convalescence, 128 A.3d 1209, 1219 (Pa.Super. 2015) (en banc), cert.

denied, ___ U.S. ___, 138 S.Ct. 354, 198 L.Ed.2d 756 (2017) (quoting Pisano

v. Extendicare Homes, Inc., 77 A.3d 651, 661 (Pa.Super. 2013)).

Judicial review of a common law arbitration award is

severely limited as otherwise arbitration would be an

unnecessary stage of litigation, causing only delay and

expense without settling the dispute.

The arbitrators are the final judges of both law and fact, and

an arbitration award is not subject to a reversal for a

mistake of either. Neither we nor the trial court may

retry the issues addressed in arbitration or review the

tribunal’s disposition of the merits of the case. Rather,

we must confine our review to whether the appellant was

deprived of a hearing or whether fraud, misconduct,

corruption or other irregularity tainted the award. The

appellant bears the burden to establish both the underlying

irregularity and the resulting inequity by clear, precise, and

indubitable evidence. In this context, irregularity refers to

the process employed in reaching the result of the

arbitration, not to the result itself.

[T]he right to a fair hearing comprises the right to notice

and the right to an opportunity to be heard.

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U.S. Spaces, Inc. v. Berkshire Hathaway Home Services, Fox & Roach,

165 A.3d 931, 934 (Pa.Super. 2017) (internal citations and quotation marks

omitted) (emphasis added).

“An argument that the arbitrators were prejudiced or partial, or that

they reached an award so unjust that it constitutes constructive fraud, will not

be heeded.” Gwin Engineers, Inc. v. Cricket Club Estates Development

Group, 555 A.2d 1328, 1329 (Pa.Super. 1989) (quoting Mellon v. Travelers

Ins. Co., 406 A.2d 759, 761 (Pa.Super. 1979)). “Similarly, an ‘irregularity’

will not be found simply upon a showing that an incorrect result was reached.”

Id. “[A] trial court order confirming a common law arbitration award will be

reversed only for an abuse of discretion or an error of law.” U.S. Claims,

Inc. v. Dougherty, 914 A.2d 874, 877 (Pa.Super. 2006), appeal denied, 593

Pa. 729, 928 A.2d 1291 (2007) (quoting Prudential Prop. & Cas. Ins. Co.

v. Stein, 683 A.2d 683, 685 (Pa.Super. 1996)).

In their first issue, Appellants contend that Arbitrator Porrata-Doria had

an undisclosed conflict of interest. Specifically, Appellants note that Appellees’

counsel’s law firm represented Arbitrator Porrata-Doria’s employer, Temple

University, while Appellants’ case was active. Appellants assert that Appellees’

counsel’s law firm “failed to disclose at any relevant time that they continued

to represent Temple University, and thereby its tenured Philadelphia

professor,” Arbitrator Porrata-Doria. (Appellants’ Brief at 18). Appellants

maintain that Arbitrator Porrata-Doria’s conflict created a procedural due

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process violation by denying them a fair arbitration hearing. Appellants

conclude that they suffered prejudice due to the conflict of interest, and the

trial court should have vacated the arbitration award on this basis. We

disagree.

In an arbitration proceeding, a party is entitled to a “full and fair”

hearing “conducted by one not involved with a party to the proceeding.”

Abramovich v. Pennsylvania Liquor Control Bd., 490 Pa. 290, 294, 416

A.2d 474, 476 (1980). “[A] showing of a direct relationship between a party

to an arbitration proceeding and a designated arbitrator must be shown, such

as the existence of a prior employer-employee or attorney-client relationship,

before the requisite partiality of that arbitrator is established.” Land v. State

Farm Mut. Ins. Co., 600 A.2d 605, 607 (Pa.Super. 1991). See also

Sheehan v. Nationwide Ins. Co., 779 A.2d 582 (Pa.Super. 2001), appeal

denied, 568 Pa. 619, 792 A.2d 1254 (2001) (explaining insurance policy at

issue called for appointment of “competent” arbitrator to resolve disputes;

mere fact that arbitrator handled matters on behalf of insurer while associate

at firm over twenty-three years ago did not render arbitrator incompetent;

existence of arbitrator’s prior relationship with insurer did not deprive

appellant of full and fair hearing or constitute fraud, misconduct, partiality or

corruption).

Instantly, Appellants’ amended petition to vacate or modify the

arbitration award argued that: 1) Arbitrator Porrata-Doria was a full-time

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employee of Temple University at the time of the arbitration; 2) the

Philadelphia office of Appellees’ counsel’s law firm, Obermayer Rebmann

Maxwell & Hippel LLP, represented Temple University during the same period;4

and 3) the arbitrator and defense counsel violated Appellants’ rights by failing

to disclose this information. (See Amended Petition to Vacate or Modify, filed

2/27/20, at ¶12). The trial court, however, concluded that the relationship

between defense counsel’s firm and the arbitrator was not “direct,” and

Appellants did not present any evidence demonstrating that the arbitrator

knew that this law firm represented his employer. (See Trial Court Opinion

at 5).

Here, we agree with the court’s determination that there is no direct

relationship between the arbitrator and a party to the proceeding. See Land,

supra. Rather, a more attenuated relationship existed through the

arbitrator’s employer and a different office of Appellees’ counsel’s law firm.

Absent more, we will not heed Appellants’ claim that Arbitrator Porrata-Doria

was prejudiced or partial. See Gwin Engineers, Inc., supra. Thus,

Appellants are not entitled to relief on their first claim.

In their second issue, Appellants assert that Arbitrator Stuckey had a

conflict of interest. Appellants rely on the averments included in an

advertisement for a legal textbook authored by Arbitrator Stuckey, which

____________________________________________

4 Appellees’ counsel works at the firm’s Pittsburgh office.

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indicate that he served as the “CEO of Qualcomm, Inc.” (Appellants’ Brief at

20). Appellants insist that “Qualcomm, Inc. has a continuing fiduciary

relationship with [Appellees].” (Id.) Additionally, Appellants note that

Arbitrator Stuckey “used to work for CompuServe, a wholly owned subsidiary

of [Appellees], but failed to disclose that he has a continuing fiduciary

arrangement and ongoing relationship with [Appellees] through

CompuServe….” (Id.) Appellants conclude that they suffered prejudice due

to these conflicts. We disagree.

Instantly, Appellants submitted certain marketing materials for

Arbitrator Stuckey’s textbook, and these materials listed Arbitrator Stuckey as

the “CEO and Board Chairman of Qualcomm, Inc.” (See Amended Petition to

Vacate or Modify at Exhibit E). Nevertheless, Appellees provided the court

with Qualcomm’s relevant filings with the Securities and Exchange

Commission, which revealed that Steve Mollenkopf has been Qualcomm’s CEO

since 2014. (See Brief in Opposition to Appellants’ Petition, filed 12/2/19, at

Exhibit 1). Appellees also explained that the marketing materials for

Arbitrator Stuckey’s textbook appeared to contain a typographical error,

because the arbitrator had actually served as the Board Chairman for a now-

defunct software company called “QuanComm.”5 (Id. at 4). Regarding the

____________________________________________

5 Appellants’ amended petition to vacate or modify the arbitration award

included an article about QuanComm’s business dealings, which referred to

Arbitrator Stuckey as that company’s former CEO. (See Amended Petition to

(Footnote Continued Next Page)

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relationship with CompuServe, Arbitrator Stuckey’s biography stated that he

last worked for CompuServe in 1998. (Id. at Exhibit 2). Appellants’ exhibits,

however, indicated that Verizon did not acquire CompuServe until 2015. (See

Amended Petition to Vacate or Modify at Exhibit H).

The court evaluated this evidence and determined that the “very remote

nature” of any relationship between Arbitrator Stuckey and Appellees did not

satisfy the standard for demonstrating impartiality. (Trial Court Opinion at 9).

On this record, the court did not misapply the law. See Land, supra.

Accordingly, no relief is due on Appellants’ second issue.

In their third and fourth issues, Appellants complain that the arbitration

panel “ignored the precedent presented by [Appellants] during the

arbitration.” (Appellants’ Brief at 21). Appellants maintain that they “go into

great detail regarding the record in [their] Post Arbitration Brief, which [they]

adopt as if plead verbatim herein.”6 (Id. at 21-22). Appellants insist they

____________________________________________

Vacate or Modify at Exhibit G). Likewise, Arbitrator Stuckey’s biography listed

his tenure as Board Chairman for QuanComm. (See Brief in Opposition to

Appellants’ Petition at Exhibit 2).

6 Issues are waived when they are not addressed in conformance with our

rules of appellate procedure. See Moses Taylor Hosp. v. White, 799 A.2d

802, 804 (Pa.Super. 2002), appeal denied, 570 Pa. 687, 808 A.2d 572 (2002).

“When an appellant attempts to incorporate by reference issues addressed

elsewhere and fails to argue them in his brief, the issues are waived.” Id.

See also Commonwealth v. Sexton, 222 A.3d 405, 413 n.3 (Pa.Super.

2019), appeal denied, ___ Pa. ___, 229 A.3d 568 (2020) (reiterating that

reliance on briefs and pleadings already filed in case is not recommended, and

Superior Court is not obliged to root through record and determine what

arguments, if any, party raised below).

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proved that Appellees were negligent, and Appellees also violated the Fair

Credit Reporting Act (“FCRA”)7 and Breach of Personal Information Notification

Act.8 Appellants argue that the arbitrators’ “refusal to apply the law

represents an affront to justice and a perversion of any fairness or impartiality

in this case.” (Id. at 24). Appellants conclude the trial court erred in denying

their petition to vacate or modify the arbitration award where the arbitrators

failed “to apply the elements of the causes of action presented.” (Id. at 22).

In light of the applicable standard of review, we cannot address this claim.

Here, Appellants essentially ask this Court to rehash the issues

addressed at arbitration and review the panel’s disposition of the merits of

their case. The relevant caselaw precludes us from taking such action. See

U.S. Spaces, Inc., supra. Because Appellants’ third and fourth issues do not

establish that fraud, misconduct, corruption or other irregularity tainted the

award, no relief is due. Id.

In their fifth issue, Appellants cite AAA Rule 43(b) stating, “The award

shall provide the concise written reasons for the decision unless the parties all

agree otherwise.” Appellants complain, however, that the arbitrators did not

supply any concise written reasons to explain their decision. Rather, the

arbitrators baldly asserted that Appellants did not meet their burden. Absent

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7 15 U.S.C.A. § 1681, et seq.

8 73 P.S. § 2301, et seq.

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more, Appellants conclude that the arbitrators failed to comply with the

applicable AAA standards, and the trial court should have vacated the

arbitration award on this basis. We disagree.

Instantly, the arbitrators provided the following statement of reasons in

support of their decision:

1. [Appellants] did not meet the burden to establish

vicarious liability of [Appellees] for the conduct of any

third parties, including the authorized reseller, ABC

Phones of North Carolina Inc. (dba “A Wireless”);

2. [Appellants] did not meet the burden to establish liability

on behalf of [Appellees] under any of the stated claims,

including negligence (including gross negligence and per

se negligence), negligent infliction of emotional distress,

fraud (misrepresentation, concealment, and conspiracy),

wrongful death, survival action, or statutory/regulatory

violations (including the FCRA or Pennsylvania Personal

Information Notification Act);

3. Had liability been established, [Appellants] did not

present sufficient evidence of legal damages and did not

establish a basis for punitive damages against

[Appellees];

* * *

(See Amended Petition to Vacate or Modify at Exhibit D).

Here, the court found that the arbitrators’ statement adequately

provided concise reasons for their decision. (See Trial Court Opinion at 10).

The record supports the court’s finding. We emphasize that the arbitrators’

statement provided enough reasoning to enable Appellants to prepare their

petition to modify or vacate the arbitration award, as well as their brief in

support of the petition. These filings specifically attack the reasoning set forth

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in the arbitrators’ statement, expounding on how Appellants established the

elements of the causes of action at issue. Because the arbitrators provided

an adequate written statement of reasons to support their decision, we cannot

say that the court abused its discretion by failing to grant relief on this claim.9

See U.S. Claims, Inc., supra.

In their sixth issue, Appellants claim that Appellees intentionally

destroyed evidence prior to the arbitration hearing. Appellants argue that

they requested the imposition of sanctions against Appellees for spoliation,

but the arbitrators disregarded the request without any explanation.

Appellants posit that the arbitrators’ failure to sanction Appellees for spoliation

“evidences a patent unfairness in this arbitration process.” (Appellants’ Brief

at 25-26). Appellants conclude they did not receive a fair and impartial

hearing on this basis. We disagree.

“‘Spoliation of evidence’ is the non-preservation or significant alteration

of evidence for pending or future litigation.” PTSI, Inc. v. Haley, 71 A.3d

304, 315 (Pa.Super. 2013) (quoting Pyeritz v. Commonwealth, 613 Pa. 80,

88, 32 A.3d 687, 692 (2011)).

Since the early 17th century, courts have admitted evidence

tending to show that a party destroyed evidence relevant to

____________________________________________

9 Moreover, Appellants’ brief fails to cite any relevant authority to support their

claim that the arbitrators’ statement is inadequate. (See Appellants’ Brief at

24-25). On this basis alone, the denial of relief is warranted. See In re

Estate of Whitley, 50 A.3d 203, 209 (Pa.Super. 2012), appeal denied, 620

Pa. 724, 69 A.3d 603 (2013) (reiterating: “This Court will not consider the

merits of an argument which fails to cite relevant case or statutory authority”).

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the dispute being litigated. Such evidence permitted an

inference, the spoliation inference, that the destroyed

evidence would have been unfavorable to the position of the

offending party. ... [T]he evidentiary rationale [for the

spoliation inference] is nothing more than the common

sense observation that a party who has notice that

[evidence] is relevant to litigation and who proceeds to

destroy [evidence] is more likely to have been threatened

by [that evidence] than is a party in the same position who

does not destroy the document.

Rodriguez v. Kravco Simon Co., 111 A.3d 1191, 1196 (Pa.Super. 2015)

(quoting Mount Olivet Tabernacle Church v. Edwin L. Wiegand Div., 781

A.2d 1263, 1269 (Pa.Super. 2001)).

“[T]he spoliation doctrine is broadly applicable to cases where relevant

evidence has been lost or destroyed.” Id. “The duty to retain evidence is

established where a party ‘knows that litigation is pending or likely’ and ‘it is

foreseeable that discarding the evidence would be prejudicial’ to the other

party.” Marshall v. Brown’s IA, LLC, 213 A.3d 263,268 (Pa.Super. 2019),

appeal denied, ___ Pa. ___, 226 A.3d 568 (2020) (quoting Mount Olivet

Tabernacle Church, supra at 1270-71). If spoliation occurred, in

determining the appropriate sanction, the court must weigh:

(1) the degree of fault of the party who altered or destroyed

the evidence; (2) the degree of prejudice suffered by the

opposing party; and (3) whether there is a lesser sanction

that will avoid substantial unfairness to the opposing party

and, where the offending party is seriously at fault, will

serve to deter such conduct by others in the future.

Id. at 316 (quoting Parr v. Ford Motor Co., 109 A.3d 682, 702 (Pa.Super.

2014) (en banc), cert. denied, 577 U.S. 1008, 136 S.Ct. 557, 193 L.Ed.2d 430

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(2015)).

Instantly, the record belies Appellants’ claim that the arbitrators

disregarded Appellants’ request for spoliation sanctions without explanation.

Appellants initially requested spoliation sanctions in a March 2, 2019 letter

from their attorney to Arbitrator Stuckey. (See Amended Petition to Vacate

or Modify at Exhibit N). Thereafter, Arbitrator Stuckey provided multiple

responses to the parties via email. Arbitrator Stuckey stated that the

arbitrators would not address spoliation issues during discovery. (Id.)

Rather, the parties should be prepared to present arguments, evidence, and

defenses related to spoliation at the arbitration hearing and in any subsequent

briefs. (Id.)

The spoliation issue arose during the arbitration hearings when

Appellees presented testimony from Mark Merten, Verizon’s District Manager

for Indirect Distribution. Mr. Merten explained that his job responsibilities

included some oversight of third-party retailers who sold Verizon products.

(See N.T. Arbitration Hearing, 6/5/19, at 493). During the cross-examination

of Mr. Merten, Appellants’ counsel asked the witness if he had reviewed the

“security video” from the day when the identity thief used Mrs. Schwartz’s

account information at the third-party retail location. (Id. at 562). The

questioning then shifted to the investigation into the fraudulent transactions.

(Id. at 566). During this line of questioning, counsel requested to show the

security video to the witness. (Id. at 568). Counsel sought to explore

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whether the retail associate took actions to prevent identity theft, such as

requesting identification from the identity thief. (Id.)

Appellees’ counsel objected, claiming that the arbitrators had already

ruled that counsel could not ask witnesses “to state their own opinions as to

what’s on the video, because the panel will be reviewing the video itself.” (Id.

at 569). A discussion ensued regarding the necessity of the video evidence.

Appellants’ counsel wanted to use the video to dispute the accuracy of certain

assertions made in the third-party retailer’s investigation report. (Id. at 571-

72). After the arbitrators agreed that they would watch the video and treat it

as substantive evidence, Appellants’ counsel added:

One other caveat that I’d like to bring to the attention of the

panel is the fact that this video was not provided until a year

after the litigation had been going. And initially, what was

provided in response to a subpoena … was a different video,

allegedly out of California, that supposedly has nothing to

do with these events. And how that happened, I don’t know.

But this is a completely different video.

(Id. at 573).

Arbitrator Stuckey then broached the topic of spoliation, questioning

whether the parties were addressing the subject “right now.” (Id.) Arbitrator

Stuckey also observed, “I mean, eventually, you got what you needed[.]” (Id.

at 574). At that point, Appellees’ counsel interjected, noting that the third-

party retailer actually “maintained the video.” (Id.) Thereafter, the parties

continued to argue about what questions Appellants’ counsel could ask Mr.

Merten based upon the video.

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Appellants’ counsel then revisited the topic of discovery:

[APPELLANTS’ COUNSEL]: I understand. Also, I need

to address what [Appellees’ counsel] said, that A Wireless

saved the video. Actually, there were six videos.

ARBITRATOR STUCKEY: That’s not what we’re

arguing right now.

[APPELLANTS’ COUNSEL]: I understand, but I wanted

to clarify that because he made that point on the record,

so—

ARBITRATOR STUCKEY: He was responding to you

… suggesting that Verizon produced, in a tardy manner, a

video that was not—that we understand was not under their

control.

[APPELLANTS’ COUNSEL]: Understood.

ARBITRATOR STUCKEY: So I don’t think that’s

relevant to the hearing unless it entails spoliation, which we

opened the door to including spoliation issues in this

hearing. I don’t hear spoliation at all. So let’s move forward

with any additional questions appropriate for this witness.

[APPELLANTS’ COUNSEL]: Okay.

(Id. at 575-76). Appellants’ counsel continued with his cross-examination of

Mr. Marten, and he did not revisit the spoliation issue.

Following the arbitration proceedings, the court reviewed all of the

arbitration hearing transcripts in evaluating Appellants’ spoliation claim. The

court determined that the arbitrators provided Appellants with the opportunity

to present evidence of spoliation, but Appellants failed to do so. (See Trial

Court Opinion at 6). Our review of the record supports the court’s

determination. We emphasize that Appellants’ counsel provided a cursory

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argument that Appellees had attempted to withhold certain video evidence.

Appellees’ counsel immediately countered this assertion with a claim that his

clients did not actually maintain the evidence at issue. Absent some evidence

that Appellees lost or destroyed relevant evidence that was under their

control, the arbitrators properly declined to apply the spoliation doctrine. See

Rodriguez, supra. As such, we cannot say that Appellants were denied a

full and fair hearing on this basis. See U.S. Spaces, Inc., supra.

In their seventh issue, Appellants assert that the arbitrators deprived

them of their right to cross-examine Appellees’ employees who had knowledge

of relevant facts. Appellants acknowledge the trial court’s conclusion that

Appellants did not take “any steps to attempt to secure information on where

these individuals were located.” (Appellants’ Brief at 26) (quoting Trial Court

Opinion at 7). Appellants insist, however, that they issued eight subpoenas

for the witnesses at issue. Appellants claim that two of the witnesses “were

in subpoena range,” but Appellees allegedly threatened to terminate one of

the witnesses if he testified. Appellants conclude that they suffered unfair

prejudice due to their inability to cross-examine these witnesses. This issue

is waived.

Here, Appellants’ one-paragraph argument presenting this issue is

underdeveloped and completely devoid of any citation to relevant authority.

In the absence of a more thorough analysis, we will not develop this issue on

Appellants’ behalf. See In re Estate of Whitley, supra.

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In their eighth, ninth, and tenth issues, Appellants assert that the trial

court incorrectly determined that they failed to preserve their third and fourth

issues for appellate review. Appellants contend that the court further erred

by incorrectly denying Appellants’ request to correct a typographical error in

one of their filings regarding the AAA rule referenced in their fifth issue on

appeal. As we have already analyzed the substance of these arguments, we

need not address these final, tangential claims.10 Accordingly, we affirm.

Order affirmed.

Judgment Entered.

Joseph D. Seletyn, Esq.

Prothonotary

Date: 10/8/2021

____________________________________________

10 To the extent Appellants’ brief frames one of these issues an “application

for correction of typo,” we acknowledge that the AAA rule at issue on appeal

is Rule 43(b) relating to the concise written reasons for the arbitrators’ award.

(See Appellants’ Brief at 28-29).

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