Opinion

Wawrzenski v. United Airlines

Court
California Court of Appeal
Filed
Nov 12, 2024
Status
Published
Cited by
0 cases
Authority
More cited than 32.9%

The opinion

Filed 10/22/24; modified and certified for partial pub. 11/12/24 (order attached)

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

ALEXA WAWRZENSKI, B327940

Plaintiff and Appellant, (Los Angeles County

Super. Ct.

v. No. 20STCV43930)

UNITED AIRLINES, INC.,

Defendant and Respondent.

APPEAL from a judgment of the Superior Court of

Los Angeles County, Richard L. Fruin, Judge. Reversed with

directions.

Clarkson Law Firm, Glenn A. Danas, Katelyn M.

Leeviraphan, Ashley M. Boulton; Shegerian & Associates, Carney

Shegerian, Mahru Madjidi, and Anthony Nguyen for Plaintiff and

Appellant.

Reed Smith, Michele Haydel Gehrke, Kasey J. Curtis, and

Brian K. Morris for Defendant and Respondent.

INTRODUCTION

Alexa Wawrzenski was a flight attendant employed by

United Airlines, Inc. United investigated and ultimately fired

her for having a social media account featuring pictures of herself

in uniform and wearing a bikini, with a link to a subscription-

based account advertised as providing “[e]xclusive private

content you won’t see anywh[ere else].” Wawrzenski sued

United, alleging that she endured years of gender discrimination

and harassment, that United retaliated against her for

complaining about the discrimination and harassment by

terminating her employment, that United’s investigation into her

social media and her termination discriminated against her as a

woman, that United failed to prevent its employees’ misconduct,

and that United intentionally caused Wawrzenski emotional

distress.

United moved for summary judgment or in the alternative

for summary adjudication on all causes of action and on

Wawrzenski’s claim for punitive damages. The trial court

granted United’s motion in its entirety, and Wawrzenski

appealed from the ensuing judgment.

We conclude the trial court erred in granting United’s

motion for summary adjudication on Wawrzenski’s causes of

action under the Fair Employment and Housing Act (Gov. Code,

§ 12900 et seq. (FEHA)).1 We also conclude, however,

Wawrzenski forfeited her challenge to the trial court’s rulings on

her causes of action for retaliation under Labor Code

section 1102.5, wrongful termination in violation of public policy,

1 Undesignated statutory references are to the Government

Code.

2

and intentional infliction of emotional distress by not challenging

one of the grounds for those rulings. And we conclude

Wawrzenski forfeited her argument the trial court erred in

granting United’s motion for summary adjudication on her claim

for punitive damages by failing to cite any evidence in support of

her contentions on appeal. Therefore, we reverse the judgment

and the order granting United’s motion for summary judgment.

We direct the court to enter a new order denying United’s motion

for summary judgment, denying United’s motion for adjudication

on Wawrzenski’s causes of action under FEHA, and granting the

motion on her other causes of action and her claim for punitive

damages.

FACTUAL AND PROCEDURAL BACKGROUND

A. United Hires Wawrzenski as a Flight Attendant

Subject to Certain Employment Policies

Wawrzenski began working for United in October 2015 as a

flight attendant based in Los Angeles. Throughout her

employment Wawrzenski was a member of the Association of

Flight Attendants, and a collective bargaining agreement

prescribed the terms and conditions of her employment.

As a United employee, Wawrzenski benefitted from and

was subject to certain employment policies. United’s Working

Together Guidelines “explain what actions are expected of

[employees] and . . . communicate a clear understanding of what

it means to be employed by United.” The Guidelines include four

categories: dignity and respect, honesty, professionalism, and

responsibility. To promote “dignity and respect,” the Guidelines

state: “We’re committed to creating a workplace free from

3

harassment and discrimination (treating someone less favorably).

We defend our employees from harassment and discrimination

based on their . . . gender . . . or any other protected

characteristic under applicable law.” The Guidelines further

state “[a]ny offensive behavior or discrimination (verbal, visual or

physical) directed toward a person because of any protected

characteristic violates this policy” and subjects employees to

“corrective action.” The Guidelines encourage employees to

“report concerns promptly until resolved” and to consider

reporting offensive workplace behavior to “a member of [their]

management team,” the human resources department, or

United’s Ethics and Compliance Helpline. United prohibits

retaliation against employees for reporting misconduct.

United also has social media guidelines that apply to

employees’ social networking activities while “on or off the job,

including social networking you use without a name or under a

false name.” The social media guidelines encourage employees to

use “good judgment” and to ensure posts have “a positive effect on

United’s business interests and reputation.” Photographs of

employees in uniform must comply with United’s uniform

standards, which ensure flight attendants’ “look is consistent for

every customer.” For female flight attendants, the length of a

skirt or dress “may not exceed [one] inch above or [one] inch

below the crease of the back of the knee.”

Finally, United’s Code of Ethics and Business Conduct

includes policies regarding conflicts of interest. The Code defines

a conflict of interest as “any situation or activity that involves or

appears to involve a conflict between [an employee’s] personal or

financial interests and United’s interest.” Examples of potential

conflicts of interest include “outside employment.” The Working

4

Together Guidelines on honesty state United expects employees

to “avoid conflicts of interest and the appearance of them.”

B. Supervisors and Coworkers Comment on

Wawrzenski’s Body and Uniform

Wawrzenski describes her “body type” as having a very

small waist in proportion to her lower body and “larger hips.”

She claims that throughout her employment she experienced

harassing, derogatory, and objectifying comments about her body

and the way she looked in her uniform. The types of comments

she heard “several times a month” included “offensive jokes”

about her “‘breaking necks’” of male employees who looked at her,

remarks about her “‘butt,’” and questions about where she had

her “‘surgery done’” and how much she paid for “her body.”

Wawrzenski said that “at times” she experienced “an unwanted

sexual advance.”

For example, in May 2016 manager Marie Nakasone

“cleared” Wawrzenski to board a flight, but a supervisor, Betsy

Gallo, stopped Wawrzenski and said, “Your body looks

inappropriate in the uniform.”2 Nakasone later informed

Wawrzenski that Gallo issued Wawrzenski an “‘appearance

infraction.’”

Nakasone met with Wawrzenski, a supervisor, and a union

representative. At the meeting, Wawrzenski wore the same dress

uniform she wore the day Gallo objected to Wawrzenski’s

appearance, and Nakasone said Wawrzenski’s dress complied

with the uniform policy. Wawrzenski complained that Gallo’s

comment was “sexist” because it was directed at her body and

2 Flight attendants report to a supervisor, who reports to a

manager, who reports to a director at each base of operations.

5

that she was subject to greater “scrutiny” than male flight

attendants, though she provided no evidence for the latter claim.

Nakasone ended the meeting, and according to Wawrzenski,

United did not investigate her complaint.

In July 2016 Nakasone “scolded” Wawrzenski for wearing a

dress that was too short and said Wawrzenski’s dress “‘rides up’”

when she walks. Wawrzenski demonstrated for Nakasone that

her skirt length complied with United’s uniform policy.

Nakasone replied Wawrzenski had “‘hips’” and suggested

Wawrzenski wear a different uniform to avoid “running into the

issue with anybody else.” Nakasone provided Wawrzenski a

size 8 “loaner uniform” to replace the uniform Wawrzenski was

wearing, which was a size 2 or size 4.

In late 2016 or 2017 manager Gail Korn asked Wawrzenski

to change her uniform when Wawrzenski had only 15 to

20 minutes left on an “airport alert” shift (= a shift where the

flight attendant is waiting to see if he or she is needed on a

flight). Without explanation, Korn asked Wawrzenski to go see

supervisor Soledad Serrano-Cobo, who accompanied Wawrzenski

to a restroom with a loaner uniform. Wawrzenski changed into

the loaner uniform, which she claims was identical to the uniform

she had been wearing. Wawrzenski said that she complained to

Serrano-Cobo that making her change was “sexist,” but that

Serrano-Cobo did not respond.

Also in 2017 a pilot treated Wawrzenski differently from

male flight attendants by “scolding” her for her “appearance.”

According to Wawrzenski, the captain originally complained

about her small stud earrings, but after most passengers had

deplaned, the captain “blocked” Wawrzenski’s way and criticized

6

her performance. A lead flight attendant stepped in and said

Wawrzenski performed her job well.

In late 2019 a gate agent tried to delay a flight to allow a

supervisor to approve Wawrzenski’s appearance. A coworker

heard the gate agent say, “‘the little blonde, white girl . . . .

Where did she come from, the school of Kardashian? She needs

to get her money back for her body.’” No one came to assess

Wawrzenski’s appearance, but Wawrzenski complained to

Chelsea Nunn about the incident.

In late 2019 Nunn called Wawrzenski after receiving a

report from a gate agent supervisor that Wawrzenski was not in

uniform for a flight to Australia. Wawrzenski told Nunn she

wore her “black V-neck” uniform, and Nunn dropped the inquiry.

Wawrzenski complained to Nunn during the call that she was

being “targeted” for uniform (non)compliance because she was

female. She said “males weren’t being subjected to the same

scrutiny and level of treatment as females.” Nunn told her that

she was a “young, attractive female,” that Nunn sees similar

behavior “at the base and to kind of ‘get used to it,’” and that

“‘this is United.’” Nunn “conveyed” that Wawrzenski would

experience “a lot of hate” because she was young and attractive.

Wawrzenski told Nunn “this was sexist, and this was completely

unfair, and it makes coming to work miserable because of the

unequal treatment between males and females, and [Nunn] just

kind of sighed.”

In early 2020 a male flight attendant said to Wawrzenski

in the back of a plane, “‘It’s not every day I get to work with a

pretty girl.’” The male flight attendant asked her, “‘Is your butt

real?’” and “‘How did you get a butt like that?’” Wawrzenski

complained to the lead flight attendant, who reassigned

7

Wawrzenski to the front of the plane. Around the same time, a

coworker on a different flight told Wawrzenski that another flight

attendant “was saying negative things” about how Wawrzenski

looked “as a female” and that Wawrzenski should be “careful”

because she might unwittingly seduce a male passenger in first

class who was traveling with another woman. It is unclear

whether Wawrzenski told her supervisor or anyone else in

management about these incidents.

In March 2020 two flight attendants on a “deadhead” flight

(= a flight that transports crew members to another destination

for different flight)3 accused Wawrzenski of dressing

inappropriately. Wawrzenski was wearing black “golf type

pant[s]” and a “regular black t-shirt with a crewneck sweater,” an

outfit she had worn on multiple deadhead flights. The flight

attendants “made” her change into jeans. Shortly after this

incident, Nunn called Wawrzenski and said she had received a

complaint Wawrzenski had worn a “crop top” showing her

stomach on a deadhead flight. Wawrzenski told Nunn what she

actually wore, and Nunn “dropped the issue.” Wawrzenski

complained to Nunn the “level of . . . targeting” seemed to be

escalating. In that conversation or a later one Wawrzenski told

Nunn that she was “being ‘discriminated’ against and ‘harassed’

because [she] was a female and because of [her] female body” and

that United was “not enforcing policies consistently between

males and females.” To Wawrzenski’s knowledge, United never

investigated her complaints.

3 See Bernstein v. Virgin America, Inc. (N.D.Cal. 2017)

227 F.Supp.3d 1049, 1056 (the time a flight attendant spends

traveling as a passenger “on a flight to arrive at an airport for an

assigned flight” is called “‘deadheading’”).

8

C. United Investigates Wawrzenski’s Social Media

Accounts

On June 11, 2020 United’s Ethics and Compliance office

received an anonymous message about Wawrzenski’s Instagram

account. The message stated, “I came across this profile on

Instagram, Flight Attendant is using her platform to get people

to pay for x rated website, she’s in United uniform in her photos

and next to them are photos almost naked obviously soliciting.”

The message included three screenshots. The first showed the

homepage for Wawrzenski’s Instagram account, which included a

Linktree link4 connecting users to Wawrzenski’s other social

media accounts, and eight photographs of Wawrzenski. Among

the eight photographs were two of Wawrzenski wearing a United

flight attendant uniform and six of her wearing a bikini, hosiery,

or tops showing cleavage. The second screenshot showed an

Instagram post of Wawrzenski in a hotel room wearing a United

flight attendant uniform. The third screenshot showed the

homepage for Wawrzenski’s OnlyFans account,5 accessible

4 “Linktree allows you to create a personalized and

customizable page that houses all the important links that you

want to share with your audience. It’s a link-in-bio solution that

can be used on social platforms like Instagram . . . .”

(<https://linktr.ee/help/en/articles/5434130-what-is-linktree>

[as of October 21, 2024], archived at <https:perma.cc/B87M-7-

AQA>.)

5 OnlyFans is “a ‘social media and creation platform through

which consumers subscribe to original content uploaded by

OnlyFans creators.’” (Muto v. Fenix International Limited

(C.D.Cal., May 2, 2024, No. 5:22-cv-02164-SSS-DTBx)

2024 WL 2148734, at p. 1, cleaned up; see Woodson v. McCoy

9

through the Linktree link on Wawrzenski’s Instagram account.

Wawrzenski’s OnlyFans homepage stated, “Exclusive private

content you won’t see anywh[ere else],” with a link to “More info.”

Wawrzenski’s OnlyFans homepage advertised access to her

OnlyFans content for a monthly fee of $19.99. The anonymous

message did not include any content from Wawrzenski’s

OnlyFans account to confirm whether it included “x rated”

material.

In response to the anonymous message, United assigned

Los Angeles Inflight Supervisor Peter Mark to investigate. On

June 30, 2020 Mark issued Wawrzenski a letter of investigation,

as required by the collective bargaining agreement. The letter

stated a meeting scheduled for July 2, 2020 would investigate

“correspondence received by United’s Ethics and Compliance

Office about [Wawrzenski’s] posting suggestive photographs on

[her] public Instagram account and soliciting subscriptions to

[her] private content site for a fee.” The letter said Wawrzenski

appeared in her United uniform in some of the photographs.

(S.D.N.Y., Feb. 16, 2023, No. 22-CV-7714 (LTS)) 2023

WL 2088175, at p. 2, fn. 3 [“OnlyFans is a social media platform

that is ‘inclusive of artists and content creators from all genres

and allows them to monetize their content while developing

authentic relationships with their fanbase’”].) OnlyFans also

“serves as a platform for pornography.” (G. Sitaraman,

Deplatforming (2023) 133 Yale L.J. 497, 531; see L. Diaz,

Intellectual Property Rights in Pornographic Content Creation:

Are Your Onlyfans Your Only Fans? (2024) 48 Nova L.Rev. 309,

313 [“OnlyFans has attracted many porn stars and amateur porn

personalities who wish to share exclusive content with their fans

in exchange for money.”].)

10

Wawrzenski and Mark attended the July 2, 2020 meeting,

along with Serrano-Cobo and Wawrzenski’s union representative,

Kimberly Burckhalter.6 By all accounts the meeting was

contentious. According to Burckhalter, Mark and Serrano-Cobo

informed Wawrzenski that posting pictures of herself in her

uniform alongside pictures of her wearing swimsuits violated

United’s policy. Serrano-Cobo described Wawrzenski as “scantily

clad” in a picture of Wawrzenski in a thong bikini. Burckhalter

said she told Mark and Serrano-Cobo “this is what [this]

generation of the world is doing now. They’re all posting . . . their

travels and, you know, they’ve got swimsuits on.” Wawrzenski

said other flight attendants, and “[e]ven the brand ambassadors

that United has chosen, they have these photos of themselves

. . . in their uniforms on their personal [social media] pages.”

According to Wawrzenski, Mark and Serrano-Cobo

identified several photographs as “suggestive” and “explicit,”

including a picture of Wawrzenski on the beach in a bikini with

her back to the camera. Wawrzenski asked Serrano-Cobo what

was suggestive about the photographs, and Serrano-Cobo said

“posing in swimwear.” Wawrzenski disagreed and said her father

took several of the photographs. Wawrzenski also contested

Mark’s and Serrano-Cobo’s use of the word “soliciting” to describe

Wawrzenski’s social media activity. According to Wawrzenski,

Mark and Serrano-Cobo “insinuated” she was a prostitute by

repeatedly stating that her photographs were suggestive, that

she was “selling” herself, that she “had too much skin showing,”

and that the attire she wore depicted a “sexual image that

6 Burckhalter’s name appears in the record spelled

“Burckhalter” and “Burkhalter.” We adopt the spelling from her

deposition transcript.

11

solicits” her. Burckhalter said she did not recall Mark or

Serrano-Cobo referring to Wawrzenski as a prostitute.

Mark asked Wawrzenski to show him the contents of her

OnlyFans account, but Wawrzenski refused. Wawrzenski told

Mark there was nothing related to United on her OnlyFans

account, which focused on “lifestyle, workout, fitness, and

nutrition content.” Burckhalter told Mark that she had reviewed

Wawrzenski’s OnlyFans account and did not see any

“inappropriate” pictures on it. She said the pictures on

Wawrzenski’s OnlyFans account were similar to those on her

Instagram account, and Burckhalter did not remember seeing

any photographs of Wawrzenski in her United uniform on

Wawrzenski’s OnlyFans account.

Mark reportedly told Wawrzenski that generating income

from her OnlyFans account was a conflict of interest.

Wawrzenski said Mark also claimed an Instagram post from

spring 2020 showing Wawrzenski in uniform with a message

urging the public not to travel during the COVID pandemic was a

potential conflict of interest. That message stated “now [is] not

the time to book your $50 round trip spring break travel [emoji]

please for the sake of everyone we are out here jeopardizing our

health to bring people safely home and we kindly ask YOU stay

safe at home and do not contribute to the germs and virus

spreading out here.”

During the meeting Wawrzenski complained about feeling

harassed by people making comments about the shape of her

body, but she did not provide specific examples of past incidents.

She also stated she believed United would not have received the

anonymous complaint about her social media if she were male.

Wawrzenski also complained United did not enforce its social

12

media policy consistently for male and female employees, but she

did not identify specific accounts. Mark responded by saying the

investigation was about her activities and not those of other

employees. Mark and Serrano-Cobo gave Wawrzenski

information about how to make a complaint to Stephanie Francis

in the human resources department. Wawrzenski said that she

left two voice mail messages for Francis after the July 2, 2020

meeting, but that Francis did return her calls.

Toward the end of the six-hour meeting Mark asked

Wawrzenski to remove, by midnight, all photographs showing her

in a United uniform from her Instagram account. According to

Burckhalter, Mark said Wawrzenski’s “‘personal and United

work should not be brought together.’” Wawrzenski protested,

stating that “males are up on social media . . . posting nudity,

Speedos, swimwear, less than clothing, and . . . [y]ou’re not

investigating them.” Wawrzenski said she asked Mark if United

was asking “everyone . . . to remove their photos,” and Mark

replied, “‘They are not under the same umbrella.’”7 Wawrzenski

complained the request was “sexist and discriminatory,” but she

agreed to remove the photographs.

Mark also asked Wawrzenski to write a statement

summarizing what occurred during the meeting. Wawrzenski’s

initial statement included complaints of harassment and

discrimination based on her “looks” and gender. It also stated

that Serrano-Cobo referred to one of Wawrzenski’s photographs

as “‘explicit’” and that Mark “stated his opinion [Wawrzenski’s]

photos are not suggestive.” Wawrzenski’s statement reiterated

her concerns that the use of the term “soliciting” suggested she

7 This comment will have some significance in Wawrzenski’s

lawsuit against United.

13

was a prostitute and that neither Mark nor Serrano-Cobo

responded when Wawrzenski asked if United was calling her a

prostitute. According to Wawrzenski, Mark asked her to change

her statement to eliminate her complaints of discrimination and

disparate treatment, references to his and Serrano-Cobo’s

opinions about Wawrzenski’s photographs, and references to

prostitution. Wawrzenski said she revised her statement to

remove any reference to Mark’s opinion about her photographs

because otherwise he would not have let her leave the meeting,

but the revised statement retained her complaints of harassment

and discrimination and the references to prostitution.

Soon after the July 2, 2020 meeting Mark informed

manager Clarissa Perez about Wawrzenski’s discrimination

complaint. Perez was not aware of any investigation into

Wawrzenski’s complaint, but she said it “should have been

investigated.”

D. United Terminates Wawrzenski’s Employment

On July 7, 2020 Mark and Serrano-Cobo met with a

management team to discuss the results of their investigation.

Shortly after the meeting, Mark indicated in a text message he

was willing to discipline Wawrzenski with a warning of “PW4,”

United’s highest level of “Performance Warning” under its

progressive discipline policy.

The next day, however, Mark learned Wawrzenski had

failed to remove one photograph of herself in uniform from her

Instagram account. Mark approached Burckhalter about the

omission, and Burckhalter told Mark that she had reviewed

Wawrzenski’s account and that Wawrzenski had complied with

Mark’s request. Mark said, “‘No. There’s one that looks like it’s

14

filtered. It’s very light.’” Burckhalter said she reviewed

Wawrzenski’s account again and saw the photograph

Wawrzenski failed to take down. She described it as “so filtered

that . . . [y]ou can’t even tell that it’s blue until you look like

really, really closely you notice she’s in her uniform.”

Burckhalter said to Mark, “‘So she missed one photo. . . . Let me

get in touch with her and have her remove that photo.’”

Wawrzenski claimed that she inadvertently failed to remove that

one photograph from her account or that it somehow “popp[ed]

back up.” Burckhalter agreed it was a mistake.

Mark decided to terminate Wawrzenski’s employment

rather than issue a warning. Mark informed the management

team that he recommended termination because Wawrzenski

violated United’s social media policy, the Working Together

Guidelines, and the Code of Ethics and Compliance (for conflict of

interest) and because she failed to comply with his instruction to

remove all photographs of her in uniform from her Instagram

account. On July 9, 2020 Mark met with the management team

to discuss his recommendation. According to the senior manager

for labor relations, Elizabeth Cavanagh, Mark had ultimate

decisionmaking authority, but he was “vetting his finding” with

others, who agreed with his decision to terminate Wawrzenski’s

employment.

On July 14, 2020 Mark and Serrano-Cobo met with

Wawrzenski and Burckhalter to inform Wawrzenski that United

was terminating her employment. A termination letter issued to

Wawrzenski on July 17, 2020 identified four reasons for

terminating her employment: (1) Wawrzenski “posted suggestive

photographs, in conjunction with photographs of [her]self posing

in United Airlines uniform on [her] public Instagram account,

15

with a link soliciting to join a private content, fee-required site”;

(2) Wawrzenski “failed to comply with [Mark’s] instructions . . . to

remove the photos [of her] in uniform . . . by midnight on July 2,

2020”; (3) Wawrzenski violated the Working Together Guidelines

governing professionalism (failing to “act in ways that reflect

favorably on the Company”), responsibility (failing to use “good

judgment in all decisions”), honesty (failing to “[b]e truthful in all

communications” and avoiding “conflict of interest and the

appearance of them”), and social networking guidelines (failing to

post content that has only “a positive effect on United’s business

interests and reputation”); and (4) Wawrzenski created a “direct

conflict of interest with the Company’s Code of Ethics and

Business Conduct.” The termination letter also explained that

Wawrzenski’s combination of “United uniform photos with [her]

suggestive photos as a tool to solicit access to [her] private

content for a profit on Onlyfans.com for [her] financial gain” was

a “clear conflict of interest” and that her failure “to recognize the

seriousness of [the] offense” and to “acknowledge that [her]

conduct was inappropriate” contributed to Mark’s decision to

terminate her employment.

E. Wawrzenski Files This Action, the Trial Court Grants

United’s Motion for Summary Judgment, and

Wawrzenski Appeals

Wawrzenski filed a complaint with the Department of Fair

Employment and Housing (now the Civil Rights Department) and

in October 2020 obtained a right-to-sue letter. She alleged in her

ensuing lawsuit causes of action for gender discrimination,

hostile work environment harassment, and retaliation in

violation of FEHA; failure to prevent discrimination, harassment,

16

and retaliation in violation of FEHA; whistleblower retaliation in

violation of Labor Code section 1102.5; wrongful termination in

violation of public policy; and intentional infliction of emotional

distress.8 Wawrzenski also sought punitive damages.

United moved for summary judgment or in the alternative

for summary adjudication on 31 issues covering elements of all

Wawrzenski’s causes of action. The trial court granted United’s

motion in its entirety, ruling: “The Court will grant summary

judgment after ruling favorably to United on the 31 issues posted

for summary adjudication.” The court listed those 31 issues in an

appendix to its written ruling. The court also ruled “United has

shown a legitimate non-discriminatory basis for terminating

[Wawrzenski], and [Wawrzenski] does not show substantial

evidence that the reasons given for the termination were

pretextual.” The court overruled all evidentiary objections.

Regarding Wawrzenski’s cause of action for discrimination,

the court rejected Wawrzenski’s argument Mark’s comment that

everyone is not “under the same umbrella” was direct evidence of

discrimination. The court also rejected Wawrzenski’s evidence

United treated male flight attendants with social media accounts

better than, or different from, Wawrzenski. The court stated

Wawrzenski failed to address whether United disciplined any of

8 Wawrzenski also asserted causes of action for failure to

reimburse business expenses, unfair business practices,

defamation, and coerced self-defamation. Wawrzenski dismissed

her cause of action for failure to reimburse business expenses

before the trial court ruled on United’s motion for summary

judgment. The trial court granted United’s motion for summary

adjudication on her causes of action for defamation and self-

coerced defamation, and Wawrzenski does not challenge those

rulings.

17

those (male) flight attendants, whether United received

complaints about their social media activities, or whether they

“used photographs in their United uniforms to advertise their

pay-a-fee OnlyFans accounts.” It is unclear, however, whether

the trial court addressed Wawrzenski’s evidence of male

employees in the context of her prima facie case or in ruling

Wawrzenski failed to show United’s nondiscriminatory reasons

for terminating Wawrzenski were pretextual. In any event, the

trial court ruled Wawrzenski failed to establish a prima facie case

of gender discrimination and to establish pretext.

Regarding Wawrzenski’s cause of action for hostile work

environment harassment, the trial court ruled as a matter of law

the harassment Wawrzenski experienced was neither severe nor

pervasive. The court also appeared to conclude, by citing Pollock

v. Tri-Modal Distribution Services, Inc. (2021) 11 Cal.5th 918

(Pollock), which applied the then-applicable one-year limitations

period in section 12960, former subdivision (d), to the plaintiff’s

FEHA cause of action, that certain allegations of harassment fell

outside the applicable statute of limitations. The trial court,

however, did not identify any such allegations or rule any

evidence was inadmissible. Finally, the court ruled the United

managers’ use of the word “solicit” to describe Wawrzenski’s

actions did not constitute harassment because “the term

solicitation can refer to any good or service one wants to sell,

including the purported content in [Wawrzenski’s] OnlyFans,

which was ‘fitness and nutrition content.’”

Regarding Wawrzenski’s cause of action for retaliation

under FEHA, the trial court ruled Wawrzenski failed to present

evidence showing a causal connection between any protected

activity and United’s decision to terminate her employment. In

18

particular, the court stated Wawrzenski failed to show how her

complaints about enforcement of the uniform policy “connect to

the decision to terminate her.” And the court ruled the

complaints she lodged during her investigation meeting could not

be the “motivating animus to the eventual decision to terminate

as the existing investigation was about a different subject (her

posing in a United uniform with other bikini photographs) on a

website advertising for her OnlyFans fee-based website.” The

court also ruled there was no causal connection because Mark did

not decide to terminate Wawrzenski until after she failed to

remove all photographs of her in uniform from her Instagram

account. Because the trial court concluded there were no triable

issues of material fact regarding Wawrzenski’s causes of action

for discrimination, harassment, or retaliation under FEHA, the

court ruled there were no triable issues of material fact regarding

her cause of action for failure to prevent that conduct.

Regarding Wawrzenski’s cause of action for whistleblower

retaliation under Labor Code section 1102.5, the trial court ruled

Wawrzenski failed to show any causal connection between the

complaints underlying her cause of action for retaliation in

violation of FEHA and United’s decision to terminate her

employment. The court also rejected Wawrzenski’s claim an

Instagram post about the public flying during the COVID

pandemic was protected activity. Because the court granted

United’s motion on her Labor Code cause of action and all causes

of action based on FEHA, the court ruled in favor of United on

Wawrzenski’s cause of action for wrongful termination in

violation of public policy. The court also found no basis for

Wawrzenski’s cause of action for intentional infliction of

emotional distress because the court ruled Wawrzenski failed to

19

show any “discriminatory animus” on the part of United. Thus,

the court stated, Wawrzenski could not show United’s conduct

was “extreme and outrageous.” Similarly, the court ruled

Wawrzenski did not have a claim for punitive damages because

the court was granting United’s motion for summary judgment on

all causes of action. The trial court entered judgment for United,

and Wawrzenski timely appealed.

DISCUSSION

A. Summary Judgment Law and Standard of Review

“‘From commencement to conclusion, the moving party

defendant bears the burden of persuasion that there is no triable

issue of material fact and that the defendant is entitled to

judgment as a matter of law.’” (Brown v. Beach House Design

& Development (2022) 85 Cal.App.5th 516, 525; see Hampton v.

County of San Diego (2015) 62 Cal.4th 340, 347; Aguilar v.

Atlantic Richfield Co. (2001) 25 Cal.4th 826, 850; Martin v. Board

of Trustees of California State University (2023) 97 Cal.App.5th

149, 160 (Martin).) “[T]he party moving for summary judgment

bears an initial burden of production to make a prima facie

showing of the nonexistence of any triable issue of material fact;

if [the moving party] carries [its] burden of production, [the

moving party] causes a shift, and the opposing party is then

subjected to a burden of production of [its] own to make a prima

facie showing of the existence of a triable issue of material fact.”

(Aguilar, at p. 850; see Martin, at p. 160.)

“When the moving party is a defendant, it must show that

the plaintiff cannot establish at least one element of the cause of

action.” (Martin, supra, 97 Cal.App.5th at p. 160; see Aguilar v.

20

Atlantic Richfield Co., supra, 25 Cal.4th at p. 853.) “The

defendant must ‘present evidence, and not simply point out that

the plaintiff does not possess, and cannot reasonably obtain,

needed evidence.’” (Martin, at p. 160; see Aguilar, at p. 853.)

“The defendant may, but need not, present evidence that

conclusively negates an element of the plaintiff’s cause of action.

The defendant may also present evidence that the plaintiff does

not possess, and cannot reasonably obtain, needed evidence—as

through admissions by the plaintiff following extensive discovery

to the effect that he has discovered nothing.” (Aguilar, at p. 855;

accord, Martin, at p. 160.)

“On appeal from a summary judgment ruling, we review

the record de novo to determine whether triable issues of

material fact exist.” (Martin, supra, 97 Cal.App.5th at p. 160;

see Hampton v. County of San Diego, supra, 62 Cal.4th at p. 347.)

“‘“[W]e take the facts from the record that was before the trial

court when it ruled on [the] motion. [Citation.] . . . . We liberally

construe the evidence in support of the party opposing summary

judgment and resolve doubts concerning the evidence in favor of

that party.”’” (Hampton, at p. 347; see California Medical Assn.

v. Aetna Health of California Inc. (2023) 14 Cal.5th 1075, 1087.)

“‘We need not defer to the trial court and are not bound by the

reasons in its summary judgment ruling; we review the ruling of

the trial court, not its rationale.’” (Martin, at p. 161; see

Hampton, at p. 347; Rheinhart v. Nissan North America, Inc.

(2023) 92 Cal.App.5th 1016, 1024.)

21

B. The Trial Court Erred in Granting United’s Motion

for Summary Adjudication on Wawrzenski’s Cause of

Action for Gender Discrimination

1. Applicable Law

“FEHA prohibits an employer from subjecting an employee

to an adverse employment action based on the employee’s

protected status. [Citation.] In evaluating claims of

discrimination under FEHA, California courts apply the burden-

shifting approach set forth in McDonnell Douglas Corp. v. Green

(1973) 411 U.S. 792.” (Martin, supra, 97 Cal.App.5th at p. 161;

see Harris v. City of Santa Monica (2013) 56 Cal.4th 203, 214;

Guz v. Bechtel National, Inc. (2000) 24 Cal.4th 317, 354 (Guz).)

“Under this approach, if the plaintiff establishes a prima facie

case supporting his or her discrimination claim, the burden of

production shifts to the employer to rebut the presumption of

discrimination by offering a legitimate, nondiscriminatory reason

for the adverse employment action.” (Martin, at p. 161; see

Harris, at p. 214; Guz, at pp. 355-356.) To state a prima facie

case of discrimination under FEHA, the plaintiff must show

(1) she was a member of a protected class; (2) she was qualified

for the position she sought or was performing competently in the

position she held; (3) she suffered an adverse employment action;

and (4) some other circumstance suggests discriminatory motive.

(Guz, at p. 355; Martin, at p. 162.) The “plaintiff must establish a

causal nexus between the adverse employment action and [her]

protected characteristic.” (Martin, at p. 162; see Guz, at p. 355;

see § 12940, subd. (a).)

This first step of the McDonnell Douglas framework

“is designed to eliminate at the outset the most patently

22

meritless claims, as where the plaintiff is not a member of the

protected class or was clearly unqualified, or where the job [the

plaintiff] sought was withdrawn and never filled. [Citations.]

While the plaintiff’s prima facie burden is ‘not onerous’ [citation],

[the plaintiff] must at least show ‘“actions taken by the employer

from which one can infer, if such actions remain unexplained,

that it is more likely than not that such actions were ‘based on a

[prohibited] discriminatory criterion.’”’” (Guz, supra, 24 Cal.4th

at pp. 354-355; accord, Department of Corrections &

Rehabilitation v. State Personnel Bd. (2022) 74 Cal.App.5th 908,

924.)

“An employer may meet its initial burden in moving for

summary judgment by presenting evidence that one or more

elements of a prima facie case are lacking, or the employer acted

for a legitimate, nondiscriminatory reason.” (Martin, supra,

97 Cal.App.5th at p. 162; see Zamora v. Security Industry

Specialists, Inc. (2021) 71 Cal.App.5th 1, 32.) “A legitimate,

nondiscriminatory reason is one that is unrelated to unlawful

bias and, if true, would preclude a discrimination finding.

[Citation.] ‘[I]f nondiscriminatory, [the employer’s] true reasons

need not necessarily have been wise or correct.’” (Martin, at

p. 162; see Guz, supra, 24 Cal.4th at p. 358.)

“If the employer puts forth a legitimate basis for the

adverse employment action, the burden of production shifts to the

plaintiff to present evidence creating a triable issue of fact

showing the employer’s stated reason was a pretext for unlawful

animus in order to avoid summary judgment.” (Martin, supra,

97 Cal.App.5th at p. 162.) “In addition, FEHA does not require

proof that discriminatory animus was a ‘but for’ cause of an

adverse action, only that it was a ‘substantial motivating factor.’

23

[Citation.] ‘Still, there must be evidence supporting a rational

inference that intentional discrimination, on grounds prohibited

by the statute, was the true cause of the employer’s actions.’”

(Martin, at p. 162; see Harris, supra, 56 Cal.4th at pp. 229-232;

Guz, supra, 24 Cal.4th at p. 361.) Ultimately, “an employer is

entitled to summary judgment if, considering the employer’s

innocent explanation for its actions, the evidence as a whole is

insufficient to permit a rational inference that the employer’s

actual motive was discriminatory.” (Guz, at p. 361; see Martin,

at p. 162.)

If a plaintiff can demonstrate “direct evidence of

discriminatory animus,” then the burden-shifting analysis does

not apply. (DeJung v. Superior Court (2008) 169 Cal.App.4th

533, 550; see Trop v. Sony Pictures Entertainment, Inc. (2005)

129 Cal.App.4th 1133, 1144.) “Direct evidence is evidence which,

if believed, proves the fact of discriminatory animus without

inference or presumption.” (DeJung, at p. 550; see Zamora v.

Security Industry Specialists, Inc., supra, 71 Cal.App.5th at

p. 35.) Because “direct evidence of intentional discrimination is

rare,” the plaintiff must usually prove discrimination

circumstantially. (Khoiny v. Dignity Health (2022)

76 Cal.App.5th 390, 398; see Department of Corrections

& Rehabilitation v. State Personnel Bd., supra, 74 Cal.App.5th

at p. 923.)

2. Wawrzenski Did Not Submit Direct Evidence of

Discrimination

In opposing United’s motion for summary judgment,

Wawrzenski argued Mark’s comment that not everyone at United

was “under the same umbrella” is direct evidence of

24

discriminatory intent, so that the McDonnell Douglas burden-

shifting framework does not apply. Wawrzenski argues on

appeal the trial court erred in ruling Mark’s comment was not

direct evidence of discrimination. The trial court, however, was

correct because Mark’s comment requires an inference to show

discriminatory animus. Standing alone, it demonstrates neither

discriminatory animus nor a causal relationship between the

comment and United’s decision to terminate Wawrzenski’s

employment. (See Zamora v. Security Industry Specialists, Inc.,

supra, 71 Cal.App.5th at p. 35; DeJung v. Superior Court, supra,

169 Cal.App.4th at p. 550.)

Wawrzenski repeatedly argues Mark stated “males” were

not “under the same umbrella.” But that is not what she alleged.

According to Wawrzenski, she asked Mark, “‘Is this United’s new

social media policy in which you are asking all 90,000 employees

to remove themselves in uniform?’” and “Mark replied, ‘No, we

cannot put everyone under the same umbrella.’” It is unclear

from Wawrzenski’s allegation whom Mark included in his

reference to “everyone.” He could have meant male employees,

but he also could have meant all employees. Wawrzenski cannot

now change her story to avoid summary adjudication. (See Cohen

v. Kabbalah Centre Internat., Inc. (2019) 35 Cal.App.5th 13, 18.)

“The complaint is supposed to set forth the plaintiff’s proposed

case, which the defendant’s summary adjudication motion then

aims to test as a matter of law.” (Ibid.; see Shirvanyan v.

Los Angeles Community College Dist. (2020) 59 Cal.App.5th 82,

100 [“[t]he complaint’s allegations . . . concede the truth of [the]

matter”], internal quotation marks omitted.) The trial court did

25

not err in ruling Mark’s “umbrella” comment was not direct

evidence of discrimination.9

3. Wawrzenski Met Her Burden To Show a Prima

Facie Case of Discrimination

Wawrzenski also argues she presented sufficient

circumstantial evidence to satisfy her burden of making a prima

facie case of discrimination. United concedes Wawrzenski

satisfied the first three elements of a prima facie case (she was a

member of a protected class, was qualified for the position, and

was performing competently in the position when she suffered an

adverse employment action), but contests the fourth

(circumstantial evidence suggesting United acted with

discriminatory animus). In the trial court Wawrzenski did not

appear to recognize she had the burden to produce evidence on

this element once United argued there was no evidence

suggesting a discriminatory motive, and she cited evidence only

to support her contention United’s stated reasons for her

termination were pretextual. In that context, however, she

9 For the first time in her reply brief Wawrzenski argues

that Mark’s “umbrella” comment “is at the very least ambiguous”

and that, “against the backdrop of other circumstantial evidence,”

it shows discriminatory intent. Wawrzenski forfeited this

argument because she did not make it in the trial court or in her

opening brief on appeal. (See Provost v. Regents of University of

California (2011) 201 Cal.App.4th 1289, 1295 [“we will not

address arguments raised for the first time in the reply brief”];

Laabs v. Southern California Edison Co. (2009) 175 Cal.App.4th

1260, 1271, fn. 5 [“‘[a]lthough our review of a summary judgment

is de novo, it is limited to issues which have been adequately

raised and supported in plaintiffs’ brief’”].)

26

argued circumstantial evidence of disparate treatment “may by

itself support a claim for discrimination,” which is correct. (See

Gupta v. Trustees of California State University (2019)

40 Cal.App.5th 510, 519 [“Plaintiffs in FEHA cases can prove

their cases by presenting either direct evidence, such as

statements or admissions, or circumstantial evidence, such as

comparative or statistical evidence.”]; Hawn v. Executive Jet

Management, Inc. (9th Cir. 2010) 615 F.3d 1151, 1156

[“a plaintiff may show ‘an inference of discrimination . . .’ through

comparison to similarly situated individuals, or any other

circumstances ‘surrounding the adverse employment action [that]

give rise to an inference of discrimination’”].)10 Construing that

evidence liberally (as we must), we conclude Wawrzenski (barely)

met her burden on the first step of the McDonnell Douglas

framework.

To support her argument United enforces its social media

policy differently against men and women, Wawrzenski

submitted evidence of three “comparators” who were male United

employees with social media accounts that included pictures of

themselves in uniform and in “suggestive” poses, but who were

not disciplined or who received only a performance warning.

(See Gupta v. Trustees of California State University, supra,

40 Cal.App.5th at p. 520 [referring to individuals allegedly

“treated more favorably” than the plaintiff as “comparator[s]”];

see also Allen v. Staples, Inc. (2022) 84 Cal.App.5th 188, 194;

10 “Because of the similarity between state and federal

employment discrimination laws, California courts look to

pertinent federal precedent when applying our own statutes.”

(Guz, supra, 24 Cal.4th at p. 354; see Bailey v. San Francisco

Dist. Attorney’s Office (2024) 16 Cal.5th 611, 626.)

27

Ballou v. McElvain (9th Cir. 2022) 29 F.4th 413, 423.)

“Cameron,” a United flight attendant based in Denver, had an

Instagram account showing pictures of himself almost nude and

in uniform. Cameron’s Instagram account included a link to

another account called a “Drag Account,” and that account listed

Cameron’s email address for “Bookings” and his Venmo account

name.11 Wawrzenski submitted testimony from a United

representative that Cameron received only a Performance

Warning Level 4. “Juliano,” a United flight attendant based in

San Francisco, had an Instagram account featuring “suggestive

pictures, videos and captions” alongside pictures of himself in his

United uniform. In November 2021 United issued Juliano a

Performance Warning Level 4 after he removed certain pictures

from his account; United concluded Juliano was “not

meaningfully trying to violate any United policies.” And

“AviatorDave,” a United “brand ambassador” based in

San Francisco, had an Instagram account that included pictures

of himself in uniform, in swimwear, shirtless in open bathrobes,

and in bed. AviatorDave’s Instagram account included a

Linktree link to “Aviator Dave TV,” where subscribers could

access information about flying. AviatorDave’s supervisor

testified she had never seen his social media accounts.

“Evidence that an employer treated ‘similarly situated’

employees outside the plaintiff’s protected class ‘“‘more

favorably’”’ is probative of the employer’s discriminatory or

retaliatory intent.” (Gupta v. Trustees of California State

University, supra, 40 Cal.App.5th at p. 519; see Guz, supra,

11 “Venmo is a money-transfer service that allows users to

transfer funds electronically through the Internet.” (Disciplinary

Counsel v. Ford (2020) 159 Ohio St.3d 558, 562, fn. 1.)

28

24 Cal.4th at p. 366.) Citing Gupta, United argues Wawrzenski

failed to provide evidence of male United employees with social

media accounts who were “‘similarly situated’” to her “‘in all

relevant respects.’” (See Gupta, at pp. 519-520; see also McGrory

v. Applied Signal Technology, Inc. (2013) 212 Cal.App.4th 1510,

1535 [“To establish discrimination based on disparate discipline,

it must appear ‘that the misconduct for which the employer

discharged the plaintiff was the same or similar to what a

similarly situated employee engaged in, but that the employer

did not discipline the other employee similarly.”].) “In general,

‘individuals are similarly situated when they have similar jobs

and display similar conduct.’” (Gupta, at p. 520; see Wills v.

Superior Court (2011) 195 Cal.App.4th 143, 172 [“Another

employee is similarly situated if, among other things, he or she

‘“engaged in the same conduct without any mitigating or

distinguishing circumstances.”’”].)

United contends the three male employees with the social

media accounts “are not proper comparators” because they had

different positions at United, their conduct was different, and

they had different supervisors. While courts have cited such

differences as reasons for finding comparators were not “similarly

situated” to the plaintiff (see, e.g., Vasquez v. County of

Los Angeles (9th Cir. 2003) 349 F.3d 634, 641 [“[e]mployees in

supervisory positions are generally deemed not to be similarly

situated to lower level employees”]; Meaux v. Northwest Airlines,

Inc. (N.D.Cal. 2010) 718 F.Supp.2d 1081, 1091 [“the same

decisionmaker was not involved in [the comparator’s] and

Plaintiff’s discipline decision”]), whether the plaintiff is similarly

situated to other employees is generally a question of fact. (Earl

v. Nielsen Media Research, Inc. (9th Cir. 2011) 658 F.3d 1108,

29

1116; Hawn v. Executive Jet Management, Inc., supra, 615 F.3d

at p. 1157; see Beck v. United Food & Commercial Workers

Union, Local 99 (9th Cir. 2007) 506 F.3d 874, 885, fn. 5 [“We

agree with our sister circuits that whether two employees are

similarly situated is ordinarily a question of fact.”].) Indeed, the

“employees’ roles need not be identical; they must only be similar

‘in all material respects,’” and “[m]ateriality will depend on

context and the facts of the case.” (Hawn, at p. 1157; accord,

Earl, at p. 1114; see Graham v. Long Island R.R. (2d Cir. 2000)

230 F.3d 34, 40 [“the standard for comparing conduct requires a

reasonably close resemblance of the facts and circumstances of

plaintiff’s and comparator’s cases, rather than a showing that

both cases are identical”].)

Wawrzenski submitted evidence of how United treated the

three male employees whose Instagram accounts included

pictures of them in uniform and in arguably suggestive poses.

Two of those accounts also included links or references to other

accounts where the employees could earn income unrelated to

their employment with United. The trial court ruled the three

male employees were not sufficiently similarly situated to

Wawrzenski.12 The court stated that Wawrzenski failed to show

anyone filed a complaint about AviatorDave or Juliano, that she

failed to submit evidence Cameron received only a warning (in

fact, she provided that evidence, but failed to cite it in her

memorandum of points and authorities in opposition to the

12 The trial court made this ruling in the context of United’s

argument Wawrzenski failed to create a triable issue of material

fact regarding pretext; the court (like Wawrzenski) did not

appear to consider Wawrzenski’s comparator evidence in the

context of her prima facie case.

30

motion), and that she had not shown Juliano had an “OnlyFans

account that he was advertising in a United uniform.” While

these factual statements were (mostly) accurate, the trial court

used the wrong standard for comparator evidence: Rather than

requiring the male employees’ conduct and treatment to be

similar “in all relevant respects,” the court required their conduct

and treatment to be identical to Wawrzenski’s in all respects.

(See Gupta v. Trustees of California State University, supra,

40 Cal.App.5th at p. 519; see also Guz, supra, 24 Cal.4th at p. 369

[requiring that similarly situated employees have only “similar or

comparable” duties and responsibilities].)

While United identifies some differences between

Wawrzenski’s conduct and experience and those of the male

employees, there were also many similarities. For example, all

four social media accounts included pictures of United employees

in uniform and partially nude or in swimwear, two of the three

comparators’ accounts included links or references to monetized

accounts, and the same social media policy applied to all four

employees for the same purposes. (See Earl v. Nielsen Media

Research, Inc., supra, 658 F.3d at p. 1115 [comparators were

similarly situated where, among other things, the relevant

policies and procedures that applied to the plaintiff also applied

to the comparators and served the same purpose].) Determining

which similarities and differences are relevant “depends on the

context and is a question of fact that ‘cannot be mechanically

resolved.’” (Id. at p. 1114; see Hawn v. Executive Jet

Management, Inc., supra, 615 F.3d at p. 1157.) A reasonable

factfinder could conclude Wawrzenski and the three male United

employees were “‘sufficiently similarly situated to support an

inference of discrimination.’” (Riggs v. AirTran Airways, Inc.

31

(10th Cir. 2007) 497 F.3d 1108, 1117; see Graham v. Long Island

R.R., supra, 230 F.3d at pp. 42-43 [a rational jury could find the

plaintiff and another employee were similarly situated where

they engaged in different misconduct but were subject to the

same conditions for dismissal].)

4. Wawrzenski Presented Sufficient Evidence of

Pretext

The trial court ruled United showed “a legitimate non-

discriminatory basis for terminating” Wawrzenski’s employment,

and Wawrzenski does not argue or attempt to show the court

erred in that respect. Wawrzenski does argue, however, the trial

court erred in ruling as a matter of law Wawrzenski could not

establish United’s stated reasons were pretextual. Wawrzenski

submitted a variety of evidence to attack United’s proffered

reasons as pretexts for discrimination, including evidence of

disparate treatment, United’s failure to investigate her

complaints of discrimination and harassment, and a

discriminatory atmosphere. Together, this evidence cast

sufficient doubt on United’s nondiscriminatory reasons for

terminating Wawrzenski’s employment to defeat United’s motion

for summary adjudication on her cause of action for

discrimination.

First, “[s]howing disparate treatment or policy enforcement

is a permissible means to establish pretext.” (Wills v. Superior

Court, supra, 195 Cal.App.4th at p. 172.) As discussed,

Wawrzenski submitted evidence of United’s treatment of three

male employees who were subject to the same social media policy

as Wawrzenski, whose Instagram accounts included pictures of

them in uniform and in arguably suggestive poses, and yet who

32

were either not disciplined or received only a warning. (See

Graham v. Long Island R.R., supra, 230 F.3d at p. 40 [employees

are similarly situated in all material respects where they “were

subject to the same workplace standards and . . . the conduct for

which the employer imposed discipline was of comparable

seriousness”].)

Second, there was evidence United failed to investigate

Wawrzenski’s complaints of discrimination and harassment.

(See Nazir v. United Airlines, Inc. (2009) 178 Cal.App.4th 243,

280 [an employer’s failure to adequately investigate an

altercation between the plaintiff and another employee evidenced

pretext]; Reeves v. Safeway Stores, Inc. (2004) 121 Cal.App.4th

95, 120-121 [employer’s “lack of thoroughness” in its investigation

of the plaintiff’s alleged misconduct supported an inference of

discriminatory pretext].) Though United contends Wawrzenski

never reported an incident of misconduct “in writing or through

formal channels,” Wawrzenski testified she reported numerous

incidents of alleged discrimination and harassment to her

supervisor Nunn. And United’s Working Together Guidelines

specify that employees may raise concerns about discriminatory

or harassing conduct with their “management team,” which for

Wawrzenski included Nunn. Nothing in the Guidelines or FEHA

required Wawrzenski to report suspected discrimination and

harassment through every channel available to her. Moreover,

Wawrzenski did complain “in writing” to Mark about the alleged

discrimination and harassment in the statement she prepared

following the investigation meeting on July 2, 2020. And Perez

admitted United “should have” investigated those complaints.

Finally, Wawrzenski presented evidence there was a

discriminatory work atmosphere at United. Nunn told

33

Wawrzenski that she would experience “a lot of hate” because she

was a “young, attractive female” and that she should “get used to

it.” (See Rachells v. Cingular Wireless Employee Services, LLC

(6th Cir. 2013) 732 F.3d 652, 665 [discriminatory atmosphere is

relevant to pretext]; Cariglia v. Hertz Equipment Rental Corp.

(1st Cir. 2004) 363 F.3d 77, 85 [same]; Munoz v. National

Railroad Passenger Corp. (C.D.Cal., Nov. 23, 2016, No. CV 15-

6309 DMG (JEMx) 2016 WL 11744436, at p. 1 [same]; see also

Reid v. Google, Inc. (2010) 50 Cal.4th 512, 545 [probative value of

“stray remarks . . . turns on the facts of each case”].) Although

Nunn was not involved in the decision to terminate Wawrzenski’s

employment, Nunn made these statements in spring 2020, just a

few months before United terminated Wawrzenski’s employment.

(See Rachells, at p. 665 [“[f]actors affecting whether

discriminatory atmosphere evidence is probative of

discrimination in a particular case include: ‘the [actor]’s position

in the [employer’s] hierarchy, the purpose and content of the

[conduct], and the temporal connection between the [conduct] and

the challenged employment action, as well as whether the

[conduct] buttresses other evidence of pretext’”], brackets in

original; Ercegovich v. Goodyear Tire & Rubber Co.

(6th Cir. 1998) 154 F.3d 344, 356 [discriminatory statements,

even by a nondecisionmaker, “may reflect a cumulative

managerial attitude among the defendant-employer’s managers

that has influenced the decisionmaking process for a considerable

time”].) This evidence, together with Wawrzenski’s evidence of

disparate treatment and United’s failure to investigate her

complaints, met Wawrzenski’s burden on the third step of the

McDonnell Douglas framework.

34

C. The Trial Court Erred in Granting United’s Motion

for Summary Adjudication on Wawrzenski’s Cause of

Action for Hostile Work Environment Harassment

1. Applicable Law

“It is an unlawful employment practice for an employer to

‘harass’ an employee based on membership in a protected class”

(Bailey v. San Francisco District Attorney’s Office (2024)

16 Cal.5th 611, 626 (Bailey)), including “because of . . . sex”

(§ 12940, subd. (j)(1); see Beltran v. Hard Rock Hotel Licensing,

Inc. (2023) 97 Cal.App.5th 865, 877-878 (Beltran)). “Harassment

includes ‘[v]erbal harassment’ such as ‘epithets, derogatory

comments or slurs on a basis enumerated in [FEHA].’” (Bailey, at

p. 627; see Cal. Code Regs., tit. 2, § 11019, subd. (b)(2)(A).)

Sexual harassment also includes “‘any unwelcome sexual

advances, requests for sexual favors, or other verbal or physical

conduct of a sexual nature.’” (Beltran, at p. 878; see Cal. Code

Regs., tit. 2, § 11019, subd. (b)(2)(D).) Hostile work environment

harassment is a type of sexual harassment that “‘has the purpose

or effect of either interfering with the work performance of an

employee, or creating an intimidating workplace.’” (Beltran, at

p. 878; see Bailey, at p. 627 [“harassment claims focus on

‘situations in which the social environment of the workplace

becomes intolerable because the harassment (whether verbal,

physical, or visual) communicates an offensive message to the

harassed employee’”].)

To prevail on a claim of hostile work environment under

FEHA, an employee must show he or she was subjected to

harassing conduct that was (1) unwelcome, (2) because of sex or

gender, and (3) sufficiently severe or pervasive to alter the

35

conditions of her employment and create an abusive work

environment. (Bailey, supra, 16 Cal.5th at p. 627; Lyle v. Warner

Brothers Television Productions (2006) 38 Cal.4th 264, 279; see

§ 12940, subd. (j)(4)(C) [“‘harassment’ because of sex includes

sexual harassment [and] gender harassment”].) “‘The working

environment must be evaluated in light of the totality of the

circumstances.’ [Citation.] ‘“These may include the frequency of

the discriminatory conduct; its severity; whether it is physically

threatening or humiliating, or a mere offensive utterance; and

whether it unreasonably interferes with an employee’s work

performance.”’ [Citation.] ‘“The required level of severity or

seriousness varies inversely with the pervasiveness or frequency

of the conduct.”’ [Citation.] ‘“[S]imple teasing, offhand

comments, and isolated incidents (unless extremely serious)”’ are

not sufficient to create an actionable claim of harassment.”

(Bailey, at p. 628; see Miller v. Department of Corrections (2005)

36 Cal.4th 446, 462.) “The objective severity of harassment

should be judged from the perspective of a reasonable person in

the plaintiff’s position.” (Bailey, at p. 629; see Miller, at p. 462.)

Before 2019 the “severe or pervasive” requirement “was

quite a high bar for plaintiffs to clear, even in the context of a

motion for summary judgment.” (Beltran, supra, 97 Cal.App.5th

at p. 878.) Effective January 1, 2019, however, the Legislature

added section 12923, which “clarified existing law” to provide

“that ‘[a] single incident of harassing conduct is sufficient to

create a triable issue regarding the existence of a hostile work

environment if the harassing conduct has unreasonably

interfered with the plaintiff’s work performance or created an

intimidating, hostile, or offensive work environment.’” (Beltran,

at p. 878; see § 12923, subd. (b).) Section 12923 also “clarified

36

that a hostile work environment exists ‘when the harassing

conduct sufficiently offends, humiliates, distresses, or intrudes

upon its victim, so as to disrupt the victim’s emotional tranquility

in the workplace, affect the victim’s ability to perform the job as

usual, or otherwise interfere with and undermine the victim’s

personal sense of well-being.’ The plaintiff is not required to

show a decline in productivity, only ‘that a reasonable person

subjected to the discriminatory conduct would find, as the

plaintiff did, that the harassment so altered working conditions

as to “make it more difficult to do the job.”’” (Beltran, at p. 878;

see Harris v. Forklift Systems, Inc. (1993) 510 U.S. 17, 25 (conc.

opn. of Ginsburg, J.).)

United accurately quotes Beltran for the proposition that

section 12923 “‘did not change the substantive law of sexual

harassment.’” (Beltran, supra, 97 Cal.App.5th at p. 879.) But the

Supreme Court in Beltran recognized section 12923 did address

“how the trial courts were to apply that law, particularly and

specifically in the context of summary judgment.” (Beltran, at

p. 879.) Indeed, the Legislature declared: “Harassment cases are

rarely appropriate for disposition on summary judgment.”

(§ 12923, subd. (e); see Nazir v. United Airlines, Inc., supra,

178 Cal.App.4th at p. 286 [because “many employment cases

present issues of intent, and motive, and hostile working

environment, issues not determinable on paper,” such cases “are

rarely appropriate for disposition on summary judgment”]; see

also Bailey, supra, 16 Cal.5th at p. 634, fn. 7 [in enacting

section 12923 the Legislature affirmed the decision in Nazir and

observed “hostile working environment cases involve issues ‘not

determinable on paper’”].) And even before the Legislature

enacted section 12923, the law required courts to interpret FEHA

37

liberally to achieve its purposes. (§ 12993, subd. (a); Beltran, at

p. 878.)

“FEHA imposes two standards of employer liability for

sexual harassment, depending on whether the person engaging in

the harassment is the victim’s supervisor or a nonsupervisory

coemployee. The employer is liable for harassment by a

nonsupervisory employee only if the employer (a) knew or should

have known of the harassing conduct and (b) failed to take

immediate and appropriate corrective action.” (State Dept. of

Health Services v. Superior Court (2003) 31 Cal.4th 1026, 1040-

1041; see § 12940, subd. (j)(1); Bailey, supra, 16 Cal.5th at

pp. 626-627.) However, “FEHA makes the employer strictly

liable for harassment by a supervisor.” (State Dept. of Health

Services, at p. 1041; see Dickson v. Burke Williams, Inc. (2015)

234 Cal.App.4th 1307, 1313, fn. 7.)

Before addressing the merits of Wawrzenski’s cause of

action for hostile work environment harassment, we must

address the temporal scope of the evidence Wawrzenski may

submit to support her claim. United argued in the trial court,

and the trial court appeared to rule, that Wawrzenski did not

exhaust her administrative remedies for allegations of

harassment occurring before 2019 and that therefore she could

not rely on evidence of harassment before 2019. Under the

continuing violation doctrine, however, she can rely on pre-2019

incidents of harassment.

2. Wawrzenski May Rely on Pre-2019 Allegations

Under the Continuing Violation Doctrine

An employee who wants to bring an action under FEHA

must exhaust the administrative remedy provided by the statute

38

by filing a complaint with the Civil Rights Department and

obtaining from the Department a notice of right to sue. (Pollock,

supra, 11 Cal.5th at p. 931; see Romano v. Rockwell Internat.,

Inc. (1996) 14 Cal.4th 479, 492.) “‘The timely filing of an

administrative complaint’ before the [Department] ‘is a

prerequisite to the bringing of a civil action for damages.’”

(Pollock, at p. 931; see Romano, at p. 492.) Until the end of

December 2019, the plaintiff had to file a complaint with the

Department within one year of the alleged misconduct. (See

§ 12960, former subd. (d); Pollock, at p. 931.) Effective

January 1, 2020 the Legislature amended section 12960 to

change this deadline to three years, but the bill that extended the

limitations period stated that “[t]his act shall not be interpreted

to revive lapsed claims.” (Assem. Bill No. 9 (2018-2019 Reg.

Sess.) § 3; see Legis. Counsel’s Dig., Assem. Bill No. 9 (2019-

2020 Reg. Sess.) [“This bill would prohibit its provisions from

being interpreted to revive lapsed claims.”].)

Under the “continuing violation” doctrine, however, “an

employer is liable for actions that take place outside the

limitations period if these actions are sufficiently linked to

unlawful conduct that occurred within the limitations period.”

(Yanowitz v. L’Oreal USA, Inc. (2005) 36 Cal.4th 1028, 1056

(Yanowitz).) The continuing violation doctrine requires proof that

“(1) the defendant’s actions inside and outside the limitations

period are sufficiently similar in kind; (2) those actions occurred

with sufficient frequency; and (3) those actions have not acquired

a degree of permanence.” (Wassmann v. South Orange County

Community College Dist. (2018) 24 Cal.App.5th 825, 850-851;

see Jumaane v. City of Los Angeles (2015) 241 Cal.App.4th 1390,

1402.) “Permanence” means that an employer’s actions and

39

statements make clear to a reasonable employee that any further

informal efforts to end the discrimination will be futile. (See

Jumaane, at p. 1402.)

United argued in the trial court that under Pollock, supra,

11 Cal.5th 918 Wawrzenski’s claims arising from conduct

occurring before January 1, 2019 were time-barred because the

one-year statute of limitations applied until January 1, 2020, and

Wawrzenski did not exhaust her administrative remedies until

October 2020. The trial court didn’t really address United’s

argument or the continuing violation doctrine; the court cited

Pollock and stated Wawrzenski “makes no attempt whatsoever to

argue that the continuing violation doctrine applies.” The trial

court was incorrect: Wawrzenski addressed the continuing

violation doctrine in her opposition to United’s motion for

summary judgment. But she does not argue in her opening brief

on appeal the trial court erred in stating she did not argue the

doctrine applies. As a result, United argues Wawrzenski’s

appellate oversight “leaves undisturbed the trial court’s

conclusion that [the alleged pre-2019] instances are not properly

considered as part of her lawsuit.”

But the trial court never ruled Wawrzenski could not rely

on evidence of alleged harassment occurring before January 1,

2019 (or any other date). Nor did the court rule the continuing

violation doctrine did not apply. The court merely cited Pollock

without analysis and stated incorrectly that Wawrzenski did not

address the continuing violation doctrine in her opposition to the

motion for summary judgment. Thus, there was no ruling

adverse to Wawrzenski on this issue that she needed to address

in her opening brief. (See Orange County Water Dist. v. Sabic

Innovative Plastics US, LLC (2017) 14 Cal.App.5th 343, 379-380

40

& fn. 13 [“the trial court’s failure to adopt grounds for summary

judgment or summary adjudication urged by the respondent does

not constitute an error from an appellant’s point of view,” and the

“appellant therefore need not address them in its opening brief

(though it may do so)”].) Wawrzenski did not need to address this

issue until United (properly) raised the issue in its respondent’s

brief, and Wawrzenski (properly) addressed it in her reply brief,

where she argues, as she did in the trial court, “the evidence of

discriminatory and harassing conduct started at the inception of

[Wawrzenski’s] employment and was ongoing throughout her

employment, up until termination.”

Wawrzenski submitted evidence that the type of

harassment she experienced before 2019 was similar in kind to

the harassment she experienced after 2019 and that the

harassment occurred with sufficient frequency. Wawrzenski

stated in her declaration and at her deposition that before 2019

she regularly heard or learned about offensive comments directed

at her body or at the way her uniform looked on her body. We

accept these statements as true. (See Wong v. Stillwater Ins. Co.

(2023) 92 Cal.App.5th 1297, 1315 [“‘[w]e accept as true the facts

. . . in the evidence of the party opposing summary judgment and

the reasonable inferences that can be drawn from them’”].) These

incidents were “sufficiently linked” to comments directed to

Wawrzenski after January 2019 because they all focused on

Wawrzenski’s body. (See Yanowitz, supra, 36 Cal.4th at p. 1056

[continuing violation doctrine makes an employer liable “for

actions that take place outside the limitations period if these

actions are sufficiently linked to unlawful conduct that occurred

within the limitations period”].) Thus, the continuing violation

doctrine applies, and Wawrzenski was entitled to rely on

41

evidence of incidents prior to January 1, 2019 in opposition to

United’s motion for summary adjudication on her cause of action

for hostile work environment harassment. (See Dominguez v.

Washington Mutual Bank (2008) 168 Cal.App.4th 714, 721-722

[doctrine applied where harassment occurring within and outside

the limitations period based on the plaintiff’s sexual orientation

was “sufficiently related”]; see also Richards v. CH2M Hill, Inc.

(2001) 26 Cal.4th 798, 821-822 [courts should apply the

continuing violations doctrine flexibly to achieve “the letter and

the spirit” of FEHA].)13

3. The Trial Court Erred in Ruling the Alleged

Harassment Was Not Severe and Pervasive as a

Matter of Law

Wawrzenski relies on two categories of unwanted

comments to support her cause of action for hostile work

environment harassment. One category includes comments

about her body and the way she looked in her uniform; the other

includes comments made during the July 2, 2020 meeting, where

Wawrzenski claims Mark and Serrano-Cobo “insinuated” she was

a prostitute. We need only address the first.

13 Wawrzenski also stated in her opposition to the motion for

summary judgment that in 2015 she experienced “unwanted

touching” from a captain who approached her from behind and

began rubbing her shoulders. Wawrzenski did not allege in her

complaint she experienced unwanted touching and, even if she

had, she did not allege any similar conduct continued after

January 2019. Thus, any claim for harassment based on such

conduct is time-barred. (See § 12960, former subd. (d); Pollock,

supra, 11 Cal.5th at p. 931.)

42

Wawrzenski’s evidence of unwanted comments concerning

her body and the way her body looked in her uniform create

triable issues of material fact regarding whether the comments

were sufficiently severe or pervasive. Wawrzenski had to show

only that the harassing conduct sufficiently offended, humiliated,

distressed, or intruded on her so that it disrupted her “emotional

tranquility in the workplace” or otherwise interfered with and

undermined her “personal sense of well-being.” (§ 12923,

subd. (a); see Beltran, supra, 97 Cal.App.5th at p. 878.) The

evidence Wawrzenski submitted met this low bar. In particular,

the evidence that coworkers and other United employees made

offensive comments about Wawrzenski’s body on a monthly basis,

that flight attendants and pilots commented on her “butt,” that

her supervisor and others made her change uniforms several

times based on unfounded accusations, and that her workplace

became “miserable” created triable issues of material fact

regarding whether her emotional tranquility was disturbed and

her sense of well-being was undermined in the workplace.

(See Beltran, at pp. 880-881 [“evidence of multiple incidents of

conduct over a period of months, including leering gestures, hand

massages, and inappropriate questions,” was “more than

sufficient to raise a triable issue of fact as to whether ‘a

reasonable person who was subjected to the harassing conduct

would find that the conduct so altered working conditions as to

make it more difficult to do the job’”].)

United argues there is “no evidence Wawrzenski

sufficiently apprised management” of the comments about her

body or her failure to comply with uniform standards. But

several of the harassing comments and actions were made or

taken by managers or supervisors (including Nunn, Korn, Gallo,

43

Nakasone, and Serrano-Cobo), who may qualify as “supervisors”

under FEHA and trigger strict liability. (See § 12926, subd. (t)

[defining “supervisor” to include an individual having the

authority to “discipline other employees”].) And Wawrzenski

brought many of the other comments to the attention of her

supervisor Nunn several times, and there is no evidence Nunn or

United took any action to stop the harassment. (See Dickson v.

Burke Williams, Inc., supra, 234 Cal.App.4th at p. 1313, fn. 7;

Sheffield v. Los Angeles County Dept. of Social Services (2003)

109 Cal.App.4th 153, 164 [employer could be liable for hostile

work environment harassment where the plaintiff’s supervisor

was aware of the harassment and failed to take reasonable steps

to prevent it].) United had sufficient knowledge, for purposes of

summary judgment, to incur liability for the actions of its

nonsupervisory employees. (See State Dept. of Health Services v.

Superior Court, supra, 31 Cal.4th at p. 1041.)

United also argues “there is nothing sex-specific” about the

comments about Wawrzenski’s body and uniform. While some

comments appear to relate primarily to United’s enforcement of

its uniform policy, a reasonable factfinder could infer other

comments—such as those about Wawrzenski’s “‘butt’” and her

“‘breaking necks’” of male employees who looked at her—and the

“unwanted sexual advance[s]” had “sexual connotations” or were

based on Wawrzenski’s gender. (See Beltran, supra,

97 Cal.App.5th at p. 878 [“‘[s]exual harassment consists of any

unwelcome sexual advances . . . or other verbal or physical

conduct of a sexual nature’”]; Lewis v. City of Benicia (2014)

224 Cal.App.4th 1519, 1527 [acts having “sexual connotations”

may support a claim for hostile work environment harassment];

see also § 12940, subd. (j)(4)(C) [“‘harassment’ because of sex

44

. . . need not be motivated by sexual desire”].) Contrary to

United’s suggestion, that some of the coworkers who made

offensive comments were women does not mean the comments

were not sufficiently “sexual.” (See Singleton v. United States

Gypsum Co. (2006) 140 Cal.App.4th 1547, 1557 [“sexual

harassment in violation of [section 12940] ‘may be stated by a

member of the same sex as the harasser’”]; Sheffield v.

Los Angeles County Dept. of Social Services, supra,

109 Cal.App.4th at p. 160 [“[s]ame sex harassment is considered

sexual harassment”].)

United also cites several cases, decided before the 2019

amendments to FEHA, stating that comments “far more hostile”

than those Wawrzenski endured did not constitute hostile work

environment harassment. For example, United cites Hughes v.

Pair (2009) 46 Cal.4th 1035, where the plaintiff sued the trustee

of a trust created for the benefit of the plaintiff’s son for violation

of Civil Code section 51.9, which prohibits sexual harassment in

certain business relationships outside the workplace. (Hughes, at

p. 1039.) The plaintiff alleged that, during a telephone

conversation, the defendant “called plaintiff ‘sweetie’ and ‘honey,’

and said he thought of her ‘in a special way, if you know what

I mean.’” (Id. at p. 1040.) The defendant also told the plaintiff:

“‘You are one of the most beautiful, unattainable women in the

world. Here’s my home telephone number and call me when

you’re ready to give me what I want.’” (Ibid.) The defendant

later told the plaintiff in person, “‘I’ll get you on your knees

eventually. I’m going to fuck you one way or another.’” (Ibid.)

While these comments are unquestionably more “severe” than

those Wawrzenski experienced, the Supreme Court in Hughes

affirmed an order granting the defendant’s motion for summary

45

judgment in that case under very different standards than those

(later) established by Government Code section 12923. (See

Beltran, supra, 97 Cal.App.5th at p. 880 [cases decided before

section 12923 went into effect “are no longer good law when it

comes to determining what conduct creates a hostile work

environment in the context of a motion for summary judgment or

adjudication”]; Williamson v. DHL Global Forwarding USA

(C.D.Cal. Apr. 24, 2024, No. 2:24-cv-01476-WLH-BFM) 2024 WL

1759172, at p. 3 [same].) To the extent Hughes suggests that “an

isolated incident of harassing conduct may qualify as ‘severe’”

only if “it consists of ‘a physical assault or the threat thereof’”

(Hughes, at p. 1049), such a suggestion is no longer the law.

Under section 12923 an isolated incident of harassing conduct

need only have “unreasonably interfered with the plaintiff’s work

performance or created an intimidating, hostile, or offensive work

environment.” (§ 12923, subd. (b).) A physical assault or threat

is not required.

Similarly, United cites Brennan v. Townsend & O’Leary

Enterprises, Inc. (2011) 199 Cal.App.4th 1336, also decided before

the Legislature enacted section 12923, where the court affirmed

an order granting the defendant’s motion for judgment

notwithstanding the verdict after a trial in which the plaintiff

presented evidence of only three incidents of gender-based

conduct involving coworkers over the span of several years.

Brennan, too, is no longer good law. And it is distinguishable:

Unlike the plaintiff in that case, Wawrzenski presented evidence

she endured offensive gender-based comments “several times a

month” throughout her employment.

46

D. The Trial Court Erred in Granting United’s Motion

for Summary Adjudication on Wawrzenski’s Cause of

Action for Retaliation Under FEHA

Section 12940, subdivision (h), “makes it an unlawful

employment practice ‘[f]or any employer . . . to discharge, expel,

or otherwise discriminate against any person because the person

has opposed any practices forbidden under this part or because

the person has filed a complaint, testified, or assisted in any

proceeding under this part.’” (Yanowitz, supra, 36 Cal.4th at

p. 1042, italics omitted.) “[T]o establish a prima facie case of

retaliation under the FEHA, a plaintiff must show (1) he or she

engaged in a ‘protected activity,’ (2) the employer subjected the

employee to an adverse employment action, and (3) a causal link

existed between the protected activity and the employer’s action.”

(Yanowitz, at p. 1042; see Khoiny v. Dignity Health, supra,

76 Cal.App.5th at p. 397; Vines v. O’Reilly Auto Enterprises, LLC

(2022) 74 Cal.App.5th 174, 185.) Wawrzenski and United contest

the first and third elements of Wawrzenski’s prima facie case.

(See Wilkin v. Community Hospital of the Monterey Peninsula

(2021) 71 Cal.App.5th 806, 828 [“In summary judgment

proceedings, a FEHA retaliation claim is treated the same as a

FEHA discrimination claim” and is subject to the same

McDonnell Douglas burden-shifting framework].)

1. Wawrzenski Created a Triable Issue of Material

Fact Regarding Whether She Engaged in

Protected Activity

“Protected activity” includes “oppos[ing] conduct that the

employee reasonably and in good faith believes to be

discriminatory, whether or not the challenged conduct is

47

ultimately found to violate the FEHA. It is well established that

a retaliation claim may be brought by an employee who has

complained of or opposed conduct that the employee reasonably

believes to be discriminatory, even when a court later determines

the conduct was not actually prohibited by the FEHA.”

(Yanowitz, supra, 36 Cal.4th at p. 1043.) The “reasonableness of

the employee’s belief ‘has both a subjective and an objective

component.’” (Dinslage v. City and County of San Francisco

(2016) 5 Cal.App.5th 368, 381; accord, Vines v. O’Reilly Auto

Enterprises, LLC, supra, 74 Cal.App.5th at pp. 185-186) “To

meet his burden on this issue, ‘[a] plaintiff must not only show

that he subjectively (that is, in good faith) believed that his

employer was engaged in unlawful employment practices, but

also that his belief was objectively reasonable in light of the facts

and record presented.’ [Citation.] The objective reasonableness

of an employee’s belief that his employer has engaged in a

prohibited employment practice ‘must be measured against

existing substantive law.’” (Dinslage, at pp. 381-382; see Vines,

at pp. 185-186.)

“Standing alone, an employee’s unarticulated belief that an

employer is engaging in discrimination will not suffice to

establish protected conduct for the purposes of establishing a

prima facie case of retaliation, where there is no evidence the

employer knew that the employee’s opposition was based upon a

reasonable belief that the employer was engaging in

discrimination.” (Yanowitz, supra, 36 Cal.4th at p. 1046; see

Castro-Ramirez v. Dependable Highway Express, Inc. (2016)

2 Cal.App.5th 1028, 1046.) “Although an employee need not

formally file a charge in order to qualify as being engaged in

protected opposing activity, such activity must oppose activity the

48

employee reasonably believes constitutes unlawful

discrimination, and complaints about personal grievances or

vague or conclusory remarks that fail to put an employer on

notice as to what conduct it should investigate will not suffice to

establish protected conduct.” (Yanowitz, at p. 1047, fn. omitted;

see Castro-Ramirez, at p. 1046.) “‘[A]n employee is not required

to use legal terms or buzzwords when opposing discrimination.

The court will find opposing activity if the employee’s comments,

when read in their totality, oppose discrimination.’” (Yanowitz,

at p. 1047; see Castro-Ramirez, at p. 1046.)

“‘Retaliation claims are inherently fact-specific’ [citation],

and ‘protected conduct can take many forms.’” (Castro-Ramirez

v. Dependable Highway Express, Inc., supra, 2 Cal.App.5th at

p. 1046.) Employees’ beliefs they are complaining about

prohibited conduct “may be inferred from the nature and content

of their repeated complaints. The issue of a plaintiff’s subjective,

good faith belief involves questions of credibility and ordinarily

cannot be resolved on summary judgment.” (Miller v.

Department of Corrections, supra, 36 Cal.4th at p. 476; see

Castro-Ramirez, at p. 1047.)

On the subjective component, Wawrzenski submitted

evidence she complained to Nunn, Nakasone, and Serrano-Cobo

about United’s discriminatory enforcement of its uniform policy

and about the harassing comments. She also submitted evidence

she complained to Mark and Serrano-Cobo at the July 2, 2020

investigation meeting about these same issues, as well as about

United’s disparate enforcement of its social media policy. This

evidence created triable issues of material fact regarding whether

Wawrzenski subjectively believed the harassment and

discrimination she experienced were actionable and unlawful.

49

On the objective component, there was evidence

Wawrzenski told Nakasone that Gallo’s comments to her about

her uniform were “sexist” and that she was subject to greater

“scrutiny” than male flight attendants. She told Serrano-Cobo

that making her change uniforms when the one she was wearing

was compliant was also “sexist.” Wawrzenski told Nunn that

United’s “unequal treatment between males and females”

regarding uniform compliance was “sexist” and “completely

unfair” and that she “was being discriminated and harassed in

the workplace.” Finally, Wawrzenski complained to Mark and

Serrano-Cobo during the July 2, 2020 investigation meeting, and

in her written report following that meeting, about harassment

and discrimination. According to her statement, Wawrzenski

asked during the meeting, “If I was a male in my swimwear

would you be calling a meeting and holding an investigation,”

which suggested disparate enforcement of the social media policy.

And at the meeting she “reiterated” she was “being targeted

based off solely [her] looks and being a female which is sexist and

discriminatory.” This evidence created triable issues of material

fact regarding whether Wawrzenski’s belief United engaged in

prohibited employment practices was objectively reasonable.

United argues that “Wawrzenski never submitted a formal

complaint through any of United’s official channels . . . until after

her investigatory meeting” and that her complaints were “too

vague to constitute protected activity.” But the law does not

require Wawrzenski to submit a formal complaint; bringing her

concerns to her manager on multiple occasions was enough. (See

Castro-Ramirez v. Dependable Highway Express, Inc., supra,

2 Cal.App.5th at p. 1048 [plaintiff’s repeated oral complaints to

his supervisors about a change in his scheduling, when everyone

50

knew he needed earlier hours to help care for his disabled son,

“showed opposition to a practice he believed was unlawful”];

see also Yanowitz, supra, 36 Cal.4th at p. 1047 [trier of fact could

find the plaintiff’s repeated refusal to comply with a

discriminatory order “sufficiently conveyed” to her manager that

she considered the order unlawful].) And the articulation of her

concerns were quite detailed. For example, Wawrzenski told

Nunn about numerous specific events where she endured

unwelcome comments about her body, including from other

managers who falsely accused her of not complying with the

uniform policy. And her written statement following the July 2,

2020 investigatory meeting explained the basis of her complaint

of disparate treatment.

2. Wawrzenski Created a Triable Issue of Material

Fact Regarding Whether Her Termination Was

Causally Linked to Her Complaints

“Because the employee’s burden of establishing a prima

facie case under McDonnell Douglas is fairly minimal, the

temporal proximity between an employee’s [complaint] and a

subsequent termination may satisfy the causation requirement.”

(Arteaga v. Brink’s, Inc. (2008) 163 Cal.App.4th 327, 353;

see Nadaf-Rahrov v. Neiman Marcus Group, Inc. (2008)

166 Cal.App.4th 952, 990.) “A causal link may be established

with evidence demonstrating that the employer was aware of the

protected activity and the adverse action followed within a

relatively short time.” (California Fair Employment & Housing

Com. v. Gemini Aluminum Corp. (2004) 122 Cal.App.4th 1004,

1018; see Morgan v. Regents of University of California (2000)

51

88 Cal.App.4th 52, 69-70; Day v. Sears Holdings Corp.

(C.D.Cal. 2013) 930 F.Supp.2d 1146, 1180-1181.)

Wawrzenski submitted evidence she complained to Nunn

about United’s enforcement of its uniform policy and the

harassing comments at least three times between December 2019

and May 2020. She made similar complaints and complained

about United’s disparate enforcement of its social media policy on

July 2, 2020 to Mark, who had ultimate decisionmaking authority

regarding whether to terminate Wawrzenski’s employment. And

Mark fired Wawrzenski on July 17, 2020, just two weeks after

Wawrzenski memorialized her complaints in the statement she

drafted following the investigatory meeting. This evidence

created an inference of retaliatory motive. (See McVeigh v.

Recology San Francisco (2013) 213 Cal.App.4th 443, 468 [gaps of

three to eight months between the plaintiff’s protected conduct

and the employer’s alleged retaliation supported an inference of

causation]; George v. California Unemployment Ins. Appeals Bd.

(2009) 179 Cal.App.4th 1475, 1492 [gap of several months

constituted “relatively close timing”]; Flores v. City of

Westminster (9th Cir. 2017) 873 F.3d 739, 750 [“‘[d]epending on

the circumstances, three to eight months is easily within a time

range that can support an inference of retaliation’”].)

United argues that, because Wawrzenski made “the bulk of

her purported complaints” between 2015 and early 2019, there is

no temporal proximity between her complaints and her

termination. United’s argument, however, leaves out a few

complaints, and in particular those Wawrzenski made to Nunn in

2019 and 2020 and to Mark and Serrano-Cobo in July 2020. And

the case United relies on for the proposition that the complaints

Wawrzenski made during disciplinary proceedings cannot be the

52

basis for a retaliatory motive because United had already

planned to take an adverse employment action against her, Clark

County School Dist. v. Breeden (2001) 532 U.S. 268, is

distinguishable. The United States Supreme Court stated in

Clark: “Employers need not suspend previously planned

transfers upon discovering that a Title VII suit has been filed,

and their proceeding along lines previously contemplated, though

not yet definitively determined, is no evidence whatever of

causality.” But in Clark the employer did not learn of the

plaintiff’s complaint until after the alleged adverse employment

decision had been made. (See ibid.) Here, Wawrzenski made her

last complaints on July 2, 2020, and United did not terminate her

employment until July 17, 2020. There is also no evidence, as

United suggests, Wawrzenski, “fearing” her job was “on the line,”

raised “an old wound as a preemptive strike to escape

appropriate discipline or discharge.” (Arteaga v. Brink’s, Inc.,

supra, 163 Cal.App.4th at p. 354.) Indeed, she raised both old

wounds and new wounds on July 2, 2020, and United points to no

evidence she did so to escape discipline for violating the social

media policy.

3. Wawrzenski Created a Triable Issue of Material

Fact Regarding Whether United’s Stated

Reasons for Her Termination Were Pretextual

“[T]emporal proximity alone is not sufficient to raise a

triable issue as to pretext once the employer has offered evidence

of a legitimate, nondiscriminatory reason for the termination.”

(Arteaga v. Brink’s, Inc., supra, 163 Cal.App.4th at p. 353; see

Yphantides v. County of San Diego (S.D.Cal. 2023) 660 F.Supp.3d

935, 961.) As the court in Arteaga explained, “‘Employers are

53

sometimes forced to remove employees who are performing

poorly, engaging in improper work conduct, or severely

disrupting the workplace. . . . Precedent does not prevent [an

employer] from removing such an employee simply because the

employee [recently] engaged in a protected work activity.’”

(Arteaga, at p. 354, brackets in original.) Perhaps, but where

additional circumstantial evidence suggests an impermissible

factor was a substantial reason for an adverse employment

action, an employee can show an inference of pretext. (See

Harris, supra, 56 Cal.4th at pp. 215-217 [where there is evidence

from which a trier of fact could conclude the employer’s action

was caused by unlawful discrimination, and also evidence that it

was caused by nondiscriminatory motivations, the plaintiff must

prove “discrimination was a ‘substantial factor’ in the decision”];

Department of Corrections & Rehabilitation v. State Personnel

Bd., supra, 74 Cal.App.5th at p. 925 [same].)

As discussed in the context of Wawrzenski’s cause of action

for discrimination, Wawrzenski submitted sufficient

circumstantial evidence to create a triable issue of material fact

regarding whether United’s stated reasons for terminating

Wawrzenski were pretextual. From that evidence, a reasonable

trier of fact could find that, even if Wawrzenski’s Instagram

account with its link to a subscription-based OnlyFans page

violated United’s social media policy, United retaliated against

Wawrzenski by terminating her employment after she

complained about the disparate enforcement of that policy

between men and women.

54

E. The Trial Court Erred in Granting United’s Motion

for Summary Adjudication on Wawrzenski’s Cause of

Action for Failure To Prevent Discrimination,

Harassment, and Retaliation Under FEHA

The trial court granted United’s motion for summary

adjudication on Wawrzenski’s cause of action for failure to

prevent discrimination, harassment, and retaliation under FEHA

because the court ruled there were no triable issues of fact on the

underlying causes of action. Because we reverse that ruling on

the underlying causes of action, and because United identifies no

other reason for affirming the trial court’s order, we also reverse

the order granting United’s motion for summary adjudication on

Wawrzenski’s failure-to-prevent cause of action.

F. Wawrzenski Has Not Shown the Trial Court Erred in

Granting United’s Motion for Summary Adjudication

on Her Causes of Action for Whistleblower

Retaliation, Wrongful Termination, and Intentional

Infliction of Emotional Distress

United argued in its motion for summary judgment the

Railway Labor Act (45 U.S.C. § 151 et seq.) (RLA), which

regulates labor relations in the airline industry,14 preempted

Wawrzenski’s causes of action for whistleblower retaliation under

Labor Code section 1102.5, wrongful termination, and intentional

infliction of emotional distress. Without analysis, the trial court

14 See Ward v. United Airlines, Inc. (2020) 9 Cal.5th 732, 742

(“the Railway Labor Act [is] a federal statute governing labor

relations in the railroad and airline industries”); Godfrey v.

Oakland Port Services Corp. (2014) 230 Cal.App.4th 1267, 1277,

fn. 8 (same).

55

ruled, in the appendix to its statement of decision, the RLA

preempted each of those causes of action.

Wawrzenski did not argue in her opening brief the trial

court erred in granting United’s motion for summary

adjudication on her causes of action for whistleblower retaliation,

wrongful termination, and intentional infliction of emotional

distress on the ground of preemption. In its respondent’s brief,

United highlighted this omission and argued Wawrzenski failed

to demonstrate the trial court erred in ruling for United on those

claims. United did not make any other argument regarding

preemption under the RLA.

In her reply brief Wawrzenski argued for the first time the

RLA does not preempt her causes of action for whistleblower

retaliation, wrongful termination, and intentional infliction of

emotional distress. But her argument comes too late. “‘Although

our review of a summary judgment is de novo, it is limited to

issues which have been adequately raised and supported’” in the

plaintiff’s opening brief. (Laabs v. Southern California Edison

Co. (2009) 175 Cal.App.4th 1260, 1271, fn. 5; see Provost v.

Regents of University of California (2011) 201 Cal.App.4th 1289,

1295].) “Basic notions of fairness dictate that we decline to

entertain arguments that a party has chosen to withhold until

the filing of its reply brief, because this deprives the respondent

of the opportunity to address them on appeal.” (In re

Groundwater Cases (2007) 154 Cal.App.4th 659, 693; accord,

People ex rel. Gascon v. HomeAdvisor, Inc. (2020) 49 Cal.App.5th

1073, 1086.) As United argues, Wawrzenski, as the appellant,

has the responsibility to demonstrate the trial court’s ruling was

erroneous. (Ramirez v. City of Gardena (2017) 14 Cal.App.5th

811, 817; see Nealy v. City of Santa Monica (2015)

56

234 Cal.App.4th 359, 372 [“‘[a]s with an appeal from any

judgment, it is the appellant’s responsibility to affirmatively

demonstrate error’” in an appeal from an order granting

summary judgment].)

Wawrzenski contends she did not have to challenge the

trial court’s ruling under the RLA because “the trial court’s order

offered no analysis of this issue.” That’s not how it works. The

trial court did not have to provide analysis; the court only had to

“specify the reasons for its determination,” which it did, ruling

the RLA preempted Wawrzenski’s causes of action for

whistleblower retaliation, wrongful termination, and intentional

infliction of emotional distress. (See Code Civ. Proc., § 437c,

subd. (g).) The trial court’s lack of analysis may have made its

ruling more vulnerable to attack on appeal, but only if

Wawrzenski made that attack in her opening brief, which she

didn’t. Wawrzenski forfeited any argument the RLA does not

preempt her causes of action for whistleblower retaliation,

wrongful termination, and intentional infliction of emotional

distress.15

15 We express no view on the correctness of the trial court’s

ruling.

57

G. Wawrzenski Has Not Shown the Trial Court Erred in

Granting United’s Motion for Summary Adjudication

on Her Claim for Punitive Damages

1. Applicable Law

A plaintiff may recover punitive damages for violations of

FEHA “where it is proven by clear and convincing evidence that

the defendant has been guilty of oppression, fraud, or malice.”

(Civ. Code, § 3294; see Commodore Home Systems, Inc. v.

Superior Court (1982) 32 Cal.3d 211, 215 [punitive damages are

available for FEHA violations].) Under Civil Code section 3294,

subdivision (b), “punitive damages can properly be awarded

against a corporate entity as a principal, because of an act by its

agents, if the corporate employer authorized or ratified wrongful

conduct. Ratification is shown if an officer, director, or managing

agent of the corporation has advance knowledge of, but

consciously disregards, authorizes, or ratifies an act of

oppression, fraud, or malice.” (Pulte Home Corp. v. American

Safety Indemnity Co. (2017) 14 Cal.App.5th 1086, 1124.) The

parties agree that no officer or director of United authorized or

ratified the alleged discrimination, harassment, retaliation, or

failure to prevent such conduct. They disagree, however, on

whether a managing agent did.

“The term ‘managing agent’ includes ‘only those corporate

employees who exercise substantial independent authority and

judgment in their corporate decisionmaking so that their

decisions ultimately determine corporate policy.’” (Tilkey v.

Allstate Ins. Co. (2020) 56 Cal.App.5th 521, 554; see White v.

Ultramar, Inc. (1999) 21 Cal.4th 563, 566-567.) The status “does

not depend on the person’s level within the corporate hierarchy

58

but instead the amount of discretion permitted in making

decisions. [Citation.] Moreover, a managing agent does not need

to be a corporate policymaker and can formulate operational

policies through discretionary decisions.” (Tilkey, at p. 554; see

Colucci v. T-Mobile USA, Inc. (2020) 48 Cal.App.5th 442, 452-

453.) “The scope of an employee’s discretion and authority is a

question of fact.” (Tilkey, at p. 554; see Davis v. Kiewit Pacific

Co. (2013) 220 Cal.App.4th 358, 366.)

2. Wawrzenski Has Not Cited Evidence To Show a

Managing Agent Authorized or Ratified the

Alleged Misconduct

United argued in its motion for summary judgment that

“those involved in the investigation into [Wawrzenski’s social

media] and the decision to terminate her employment lacked the

requisite authority to constitute United . . . managing agents.” In

her opposition to the motion, Wawrzenski claimed United failed

to include “all the decision makers,” leaving out two executives

Wawrzenski alleged created corporate policy and oversaw base

operations. Wawrzenski, however, cited no evidence to support

her claim those executives had those responsibilities or

participated in the decision to investigate or terminate her

employment.

The trial court granted United’s motion for summary

adjudication on Wawrzenski’s claim for punitive damages

because the court granted the motion for summary adjudication

on all of Wawrzenski’s causes of action. Wawrzenski suggests we

reverse that ruling if we reverse the order granting United’s

motion for summary adjudication on any cause of action and

argues she raised a triable issue of material fact regarding

59

whether she can recover punitive damages because her evidence

showed United “intentionally discriminated” against her. But

United argued, among other things, “those involved in the

decision to terminate Wawrzenski’s employment lacked the

requisite authority to constitute officers, directors, or managing

agents of United.” United provided numerous citations to

evidence identifying the job duties and responsibilities—

including the scope of policymaking authority—for each person

United contends was involved in the decision to investigate

Wawrzenski’s conduct and terminate her employment. That

evidence included official job descriptions and deposition

testimony of Mark, Nunn, Nakasone, Perez, Serrano-Cobo,

Cavanagh, and two other individuals on the management team

Mark consulted before terminating Wawrzenski’s employment.

Based on that evidence, United argues “neither [those

individuals’] management status nor authority to hire and fire

employees renders any of them a . . . managing agent.”

In her reply brief Wawrzenski argues there are triable

issues of material fact regarding whether “the key

decisionmakers” were managing agents. She rightly states

United, as the moving party, had the initial burden to produce

sufficient evidence those individuals were not managing agents.

But she then incorrectly contends United “point[ed] to evidence

which simply restated what it believed to be the applicable legal

standard for the determination of whether these individuals were

its managing agent.” As stated, United’s evidence consisted of

detailed job descriptions and deposition testimony about the

individuals’ job responsibilities and the scope of their authority.

Wawrzenski cites no evidence that would counter United’s

evidence or create a factual issue, nor does she identify who she

60

contends the decisionmakers were and the scope of their

authority. By failing to cite evidence to support her assertion

regarding whether “the key decisionmakers” were managing

agents, Wawrzenski forfeited the argument. (See Audish v.

Macias (2024) 102 Cal.App.5th 740, 751; Champir, LLC v.

Fairbanks Ranch Assn. (2021) 66 Cal.App.5th 583, 597;

WFG National Title Ins. Co. v. Wells Fargo Bank, N.A. (2020)

51 Cal.App.5th 881, 895; see also Cal. Rules of Court,

rule 8.204(a)(C) [appellate briefs must “[s]upport any reference to

a matter in the record by a citation to the volume and page

number of the record where the matter appears”].)

DISPOSITION

The judgment is reversed. The trial court is directed to

vacate its order granting United’s motion for summary judgment.

The trial court is directed to enter a new order (1) granting

United’s motion for summary adjudication on Wawrzenski’s

causes of action for whistleblower retaliation under Labor Code

section 1102.5, wrongful termination, and intentional infliction of

emotional distress, and on Wawrzenski’s claim for punitive

damages; (2) denying United’s motion for summary adjudication

on Wawrzenski’s causes of action for discrimination, harassment,

retaliation under FEHA, and failure to prevent such conduct; and

61

(3) denying United’s motion for summary judgment. Wawrzenski

is to recover her costs on appeal.

SEGAL, J.

We concur:

MARTINEZ, P. J.

FEUER, J.

62

Filed 11/12/24 Order Mod & Certifying for partial publication

*

CERTIFIED FOR PARTIAL PUBLICATION

IN THE COURT OF APPEAL OF THE STATE OF CALIFORNIA

SECOND APPELLATE DISTRICT

DIVISION SEVEN

ALEXA WAWRZENSKI, B327940

Plaintiff and Appellant, (Los Angeles County

Super. Ct.

v. No. 20STCV43930)

UNITED AIRLINES, INC., ORDER MODIFYING

OPINION AND

Defendant and Respondent. CERTIFYING FOR

PARTIAL PUBLICATION

(No change in appellate

judgment)

THE COURT:

It is ordered that the opinion filed herein on October 22,

2024 be modified as follows:

1. The entire Introduction is deleted and the following is

inserted in its place.

INTRODUCTION

Alexa Wawrzenski was a flight attendant employed by

United Airlines, Inc. United investigated and ultimately fired

her for having a social media account featuring pictures of herself

in uniform and wearing a bikini, with a link to a subscription-

based account advertised as providing “[e]xclusive private

* Pursuant to California Rules of Court, rules 8.1100 and 8.1110, this opinion

is certified for publication with the exception of parts F and G of the Discussion.

content you won’t see anywh[ere else].” Wawrzenski sued

United, alleging that she endured years of gender discrimination

and harassment, that United retaliated against her for

complaining about the discrimination and harassment by

terminating her employment, that United’s investigation into her

social media and her termination discriminated against her as a

woman, that United failed to prevent its employees’ misconduct,

and that United intentionally caused Wawrzenski emotional

distress.

United moved for summary judgment or in the alternative

for summary adjudication on all causes of action and on

Wawrzenski’s claim for punitive damages. The trial court

granted United’s motion in its entirety, and Wawrzenski

appealed from the ensuing judgment.

In the published portion of this opinion we conclude the

trial court erred in granting United’s motion for summary

adjudication on Wawrzenski’s causes of action under the Fair

Employment and Housing Act (Gov. Code, § 12900 et seq.

1

(FEHA)). In particular, we conclude Wawrzenski met her

burden to make a prima facie case of gender discrimination and

to show pretext, in part with evidence United treated more

favorably three male employees who had social media accounts

featuring pictures of themselves in uniform and partially

undressed. In rejecting this “comparator” evidence, the trial

court usurped the role of the factfinder to determine whether the

comparators were similarly situated to Wawrzenski to show

discriminatory animus and pretext. We also conclude the trial

court erred in failing to apply the continuing violation doctrine to

Wawrzenski’s cause of action for hostile work environment

harassment. Because Wawrzenski submitted evidence showing

United’s actions inside and outside the limitations period were

sufficiently similar in kind and occurred with sufficient

1 Undesignated statutory references are to the Government Code.

2

frequency, Wawrzenski was entitled to rely on evidence of

harassment occurring outside the limitations period.

Wawrzenski also created a triable issue of material fact

regarding whether she was subjected to sufficiently severe or

pervasive harassment under the low bar of recently enacted

section 12923.

Finally, we conclude the trial court erred in granting

United’s motion for summary adjudication on Wawrzenski’s

cause of action for retaliation under FEHA for failing to show a

causal connection between protected activity and United’s

decision to terminate Wawrzenski’s employment. Wawrzenski

created a triable issue of material fact with evidence United fired

her shortly after she complained to managers and in writing

about United’s disparate enforcement of its uniform and social

media policies.

In the unpublished portion of this opinion we conclude

Wawrzenski forfeited her challenge to the trial court’s rulings on

her causes of action for retaliation under Labor Code

section 1102.5, wrongful termination in violation of public policy,

and intentional infliction of emotional distress by not challenging

one of the grounds for those rulings. And we conclude

Wawrzenski forfeited her argument the trial court erred in

granting United’s motion for summary adjudication on her claim

for punitive damages by failing to cite any evidence in support of

her contentions on appeal.

Therefore, we reverse the judgment and the order granting

United’s motion for summary judgment. We direct the court to

enter a new order denying United’s motion for summary

judgment, denying United’s motion for adjudication on

Wawrzenski’s causes of action under FEHA, and granting the

motion on her other causes of action and her claim for punitive

damages.

3

2. At the beginning of the last paragraph on page 37,

after the full citation to Beltran, delete the words “Supreme

Court” and insert “court” so that the sentence reads:

But the court in Beltran recognized section 12923 did

address “how the trial courts were to apply that law,

particularly and specifically in the context of summary

judgment.”

The opinion in the above-entitled matter filed on

October 22, 2024 was not certified for publication in the Official

Reports. For good cause it now appears that the opinion should

be published in the Official Reports and the opinion is ordered

certified for publication with the exception of parts F and G of the

Discussion.

____________________________________________________________

MARTINEZ, P. J. SEGAL, J. FEUER, J.

4

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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