Opinion

Browne v. Equifax Information Services LLC

Court
District Court, N.D. Indiana
Filed
Jul 23, 2024
Cited by
0 cases
Authority
More cited than 31.4%

The opinion

UNITED STATES DISTRICT COURT

NORTHERN DISTRICT OF INDIANA

HAMMOND DIVISION AT LAFAYETTE

ERIN BROWNE, )

)

Plaintiff, )

)

v. ) Case No. 4:23-cv-64-TLS-AZ

)

EQUIFAX INFORMATION )

SERVICES LLC, )

)

Defendant. )

OPINION AND ORDER

This matter is before the Court on Defendant Equifax Information Services

LLC’s Motion to Compel Depositions of Amy Foster and Sharon Samsell [DE 35], filed

on April 4, 2024, and Defendant Equifax Information Services LLC’s Motion for Entry

of Protective Order Regarding Plaintiff’s Rule 30(b)(6) Notice of Deposition of Equifax

[DE 37], filed on April 11, 2024. Plaintiff Erin Browne previously sought an extension

of time to respond to both of Equifax’s motions, and the Court granted her motion,

allowing Browne until May 28, 2024 to respond. [DE 40, 41]. Browne failed to respond

by that date, and the Court ordered her to respond by June 27, 2024. [DE 44]. Browne

then filed a response, albeit to only one of the two motions [DE 46], and Equifax filed

a reply [DE 48]. Both motions are therefore ripe. The Court will grant both motions

as discussed below.

Background

Equifax is a credit reporting agency that, among other things, provides credit

reports of individual consumers that are used to ascertain a potential borrower’s

creditworthiness. Banks, landlords, utility companies and others report information

about consumers, and credit reporting agencies like Equifax compile such

information and put it into credit reports. All else being equal, having a derogatory

notation (such as an unpaid past-due debt) on a credit report can make obtaining

credit or qualifying for a lease or loan more difficult.

Plaintiff Browne contends that Equifax kept an inaccurate entry on her credit

report from a landlord who wrongly sent her to collections for rent that “never

accrued” because she never rented the apartment in question or lived at the address.

DE 10, Am. Compl. ¶¶ 2–3. She says that Equifax continued to report this inaccurate

debt even after she disputed it, successfully sued the landlord, prevailed in her

lawsuit, and furnished Equifax with the judgment. Id. at ¶¶ 6–8. Browne says

Equifax’s failure to remove the debt and its practices violated the Fair Credit

Reporting Act, 15 U.S.C. § 1681, et seq.

In her lawsuit, Browne is seeking to recover damages for mental anguish and

stress that she says was caused by Equifax. Browne alleged these harms in her

Amended Complaint, see Am. Compl. ¶143, and she has reiterated them in discovery,

both in her answers to interrogatories and at her deposition. She testified that the

stress was of such a degree it caused her physical injuries and that she sought mental

health treatment because of her ordeal with Equifax. See DE 35-2 (Plaintiff’s

Responses to Defendant’s Interrogatories) and DE 35-3 (Deposition of Plaintiff).

As a result of these allegations and discovery, Equifax sought medical records

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and testimony from Browne’s mental healthcare providers. Browne partially objected

to this discovery on confidentiality and scope grounds, resulting in the motion to

compel testimony and medical records from Browne’s non-party mental health

professionals, which is one of two motions before the Court.

Browne, for her part, has sought discovery into Equifax’s business practices

and procedures, including by noticing a deposition of the company pursuant to Rule

30(b)(6) of the Federal Rules of Civil Procedure. Equifax objected to portions of the

noticed deposition and says the deposition seeks testimony on topics that is not

relevant nor proportional to the issues and needs of the case. It has filed a motion for

a protective order to limit the allowed scope of the deposition and to protect what it

says are its confidential business information.

Discussion

I. Equifax’s Motion to Compel Discovery into Browne’s Mental

Health Treatment.

A person’s medical history or testimony from their mental healthcare providers

would not intuitively appear relevant to a dispute involving credit reporting. Equifax

argues, however, that Browne put her mental health squarely at issue by alleging

and testifying to both physical and mental harm caused by Equifax. Thus, it says

Browne’s mental health treatment history is an appropriate subject of discovery and

that it should be allowed to depose the treating providers that Browne identified. The

Court agrees.

While Indiana has established a counselor-patient privilege, see Ind. Code §

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25-23.6-6-1, “[f]ederal common law determines the scope of privileges available in

cases involving a question of federal law.” Zukley v. Town of Shererville, 2016 WL

6994158, at *3 (N.D. Ind. Nov. 30, 2016) (citing Fed. R. Evid. 501). This is such a case

as Browne’s claim is for violation of the federal Fair Credit Reporting Act. Under

federal law, “confidential communications between a licensed psychotherapist and

her patients in the course of diagnosis or treatment are protected from compelled

disclosure under Rule 501 of the Federal Rules of Evidence.” Jaffee v. Redmond, 518

U.S. 1, 15 (1996). But the privilege can be waived, id. at n.14, and post-Jaffee, “courts

have been unanimous in holding that a party may surrender the psychotherapist-

patient privilege by affirmatively placing his or her psychological state at issue in the

suit.” Flowers v. Owens, 274 F.R.D. 218, 223 (N.D. Ill. 2011).1 As the Seventh Circuit

has put it, “[i]f a plaintiff by seeking damages for emotional distress places his or her

psychological state in issue, the defendant is entitled to discover any records of that

state.” Doe v. Oberweis Dairy, 456 F.3d 704, 718 (7th Cir. 2006) (italics added).

1 The parties have not raised the issue of whether the mental healthcare providers at

issue here are covered by the federal psychotherapist-patient privilege or what role,

if any, Indiana’s counselor-patient privilege plays in the Court’s analysis. But from

what the Court can ascertain from publicly available information, Sharon Samsell is

a Licensed Mental Health Counselor (LMHC) and a Certified Health Touch

Practitioner (CHTP). Amy Foster holds a PhD from Michigan State University in

Family and Child Ecology and is a Licensed Marriage and Family Therapist (LMFT).

But as other courts have ruled, determining who falls within the ambit of

“psychotherapist” within the meaning of Jaffee is not necessary where, as here, a

plaintiff has waived any potential privilege. See Doe v. Purdue Univ., No. 2:17-CV-

33-JPK, 2021 WL 84531, at *5 (N.D. Ind. Jan. 11, 2021) (“[T]he Court need not

determine whether the psychotherapist-patient privilege applies to communications

between Plaintiff and Mr. Perry as, even if the privilege applies, it has been waived.”).

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So, the question becomes, has Browne waived any psychotherapist-patient

privilege rights by putting them at issue in her lawsuit? The answer is clearly yes,

and Browne concedes as much to a point. In her response to Equifax’s motion to

compel, she states she has “agreed to withdraw her privilege objections to the

subpoenas.” DE 46 at 1. However, the authorizations she signed for her therapists to

release information and testify are limited in scope. The releases she has executed

authorize disclosure only of (1) “Dates of Service,” and (2) a “discharge summary for

legal services.” See DE 46-1 and DE 46-2 (Authorizations to Release or Request

Information).

Unsurprisingly, Equifax insists on more and says these conditional releases

are insufficient. The Court agrees. As other courts have recognized, the Seventh

Circuit’s language in Oberweis that a “defendant is entitled to discover any records,”

Oberweis, 456 F.3d at 718, of a plaintiff’s mental health when that plaintiff seeks

damages for emotional distress is “broad and sweeping.” Laudicina v. City of Crystal

Lake, 328 F.R.D. 510, 514 (N.D. Ill. 2018); id. (“[T]he judges on the Seventh Circuit

are careful writers: They say what they mean and mean what they say. The broad

language hedges no bets.”).

In her answers to one of Equifax’s interrogatories concerning her injuries and

damages, Browne stated that “[t]he harms associated with the inaccurate reporting

include symptoms of anxiety, irritability, frustration, and nerves. These symptoms

have caused me to operate under high levels of stress, suffer from worrying, be

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distracted throughout the day and led to decreased time and decreased enjoyment

with friends and loved ones.” DE 35-2 (Plaintiff’s Responses to Defendant’s

Interrogatories). In response to another interrogatory, she said that “[t]he harms

associated with the inaccurate credit reporting are not limited to physical symptoms,

including the pinching/twisting feelings I got in my stomach, stress headaches,

throbbing pain and tightness in my neck.” Id. Furthermore, at her deposition, Browne

reiterated these harms and testified that she spoke to both of her therapists about

the issue, albeit she did not know how many times she brought the issue up. See DE

35-3 (Deposition of Plaintiff).

To be sure, formal discovery into the details of one’s mental health treatment

is undoubtedly intrusive and may be unwelcomed. But where a plaintiff invites such

an intrusion by seeking to recover money damages for psychological harm caused by

a defendant’s actions, as Browne does here, she waives her right to object to the

disclosure of evidence relating to those harms. To hold otherwise would allow a

plaintiff to use evidence of her mental health to recover damages while keeping the

full picture of her mental health from the defendant and the courts. They would

“effectively be abusing the privilege—using it both as a shield and a sword. This is

not allowed.” United States v. Kmart Corp., No. 12-CV-881-NJR-RJD, 2017 WL

3034342, at *3 (S.D. Ill. July 17, 2017) (discussing attorney-client privilege) (citation

omitted).

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II. Equifax’s Motion for Protective Order Concerning Plaintiff’s

Deposition of Equifax Pursuant to Rule 30(b)(6) of the Federal

Rules of Civil Procedure.

The second motion before the Court, Equifax’s motion for a protective order

concerning the Rule 30(b)(6) deposition that Plaintiff has noticed is easier to resolve.

For one, some of the relief Equifax seeks is now moot because the proposed protective

order governing discovery in this case to protect Equifax’s confidential business

information that Equifax proposed and filed was entered by Judge Martin, the

Magistrate Judge previously assigned to this case. [DE 39]. But Equifax’s motion

seeks additional relief that the Court must address based on what Equifax says are

Browne’s requests for testimony that is “irrelevant, overreaching, and burdensome.”

DE 37-1 at 3.

“Rule 30(b)(6) depositions,” like all other forms of discovery, “are limited by the

scope of discovery in Federal Rule of Civil Procedure 26(b)(1).” Ball Corp. v. Air Tech

of Michigan, Inc., 329 F.R.D. 599, 602 (N.D. Ind. 2019). Thus, any topic noticed in a

Rule 30(b)(6) deposition must seek information that is (1) “relevant to any party’s

claim or defense,” and (2) be “proportional to the needs of the case, considering the

importance of the issues at stake in the action, the amount in controversy, the parties'

relative access to relevant information, the parties' resources, the importance of the

discovery in resolving the issues, and whether the burden or expense of the proposed

discovery outweighs its likely benefit.” Fed. R. Civ. Pro. 26(b)(1). “The burden is on

the party seeking the protective order to demonstrate that good cause exists for the

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entry of the order by making a ‘particular and specific demonstration of fact, as

distinguished from stereotyped and conclusory statements.’” Ball Corp., 329 F.R.D.

at 603 (quoting Gulf Oil Co. v. Bernard, 452 U.S. 89, 102 n. 16 (1981)). “Rule 26(c)

confers broad discretion on the trial court to decide when a protective order is

appropriate and what degree of protection is required.” Seattle Times Co. v.

Rhinehart, 467 U.S. 20, 36 (1984).

Despite asking for and being granted multiple opportunities to do so, Browne

filed no response to Equifax’s motion for a protective order. The Court would therefore

be well within its discretion to summarily grant the motion without further

consideration. See N.D. Ind. L.R. 7-1(f)(5) (“The court may rule on a motion

summarily in an opposing party does not file a response before the deadline.”). In the

interest of completeness, however, the Court will address the eight topics contained

within the Rule 30(b)(6) notice that Equifax says are irrelevant, vague or otherwise

overly burdensome on a topic-by-topic basis.

Topic 5 – This topic seeks to have a corporate representative testify as to

“Equifax’s knowledge, understanding an application of the legal impact of court

decisions.” See DE 37-1 at 5. The Court agrees with Equifax that this topic as drafted

is vague and overbroad as drafted. Equifax need not prepare a witness to testify as

to Topic 5.

Topics 9 & 11 – These topics seek to have a corporate representative testify

as to “[f]or 2021 to the present date, Equifax’s gross and net income from the sale of

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consumer reports” and “[Equifax’s] revenue and profit for each quarter since the start

of 2021.” See DE 37-1 at 5. As Equifax concedes, discovery into a defendant’s financial

condition, including revenue and income, may be appropriate where a plaintiff is

seeking punitive damages. Browne’s complaint seeks punitive damages, DE 10 Am.

Compl at 16 (Prayer for Relief), but the Court construes her failure to respond to

Equifax’s argument that there is no plausible basis for punitive damages as a waiver

of her right to seek discovery on this topic through a 30(b)(6) deposition. See Taylor

v. Rice, No. 2:17-CV-344, 2020 WL 859397, at *1 (N.D. Ind. Feb. 21, 2020) (“An

argument not responded to is ordinarily deemed waived.”) (quoting In re GT

Automation Grp., Inc., 828 F.3d 602, 605 (7th Cir. 2016)). Equifax need not prepare

a witness to testify as to Topics 9 or 11.

Topic 10 – This topic seeks to have a corporate representative testify as to the

“[n]umber of Equifax subscribers in the years 2020, 2021, 2022 and 2023.” See DE 37-

1 at 6. Equifax says that its “subscribers” are its customers that purchase consumer

credit reports. Equifax says such information is irrelevant to Plaintiff’s claims and

the Court agrees it would have no bearing on the adequacy or reasonableness of

Equifax’s actions regarding Browne’s credit report and the information contained

therein. Equifax need not prepare a witness to testify as to Topic 10.

Topic 14 – This topic seeks to have a corporate representative testify as to

“[t]he reasons disputed information remained following Equifax’s processing

(including any reinvestigation) of disputes from Erin Browne, Fabian Huizar,

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Zepherine Miller, and Mercedes Kurtis.” See DE 37-1 at 6–7. The additional three

individuals listed in this motion are individuals who apparently have sued Equifax,

apparently on grounds similar to Browne. Id. Some of these plaintiffs are also

represented by the same counsel as Browne. But none of these individuals are a party

to this lawsuit, and the Court agrees with Equifax that they are not relevant to

Browne’s lawsuit. That said, Equifax’s motion does not contest the relevancy of Topic

14 as to Browne herself. Accordingly, Equifax need not prepare a witness to testify as

to Topic 14 to the extent it relates to any individual besides Plaintiff Erin Browne.

Topic 18 – This topic seeks to have a corporate representative testify as to

“[t]he number of disputes Equifax has received concerning a National Credit Systems

tradeline. Equifax should also provide: a) The statistics depicting the codes used in

these types of disputes; and b) The statistics depicting the dispute codes entered

following receipt of an ACDV from National Credit Systems (for example, these

codes/response indicate whether the disputed item was verified with unrelated

information updated; whether it was deleted, etc.).” See DE 37-1 at 9. According to

Equifax, National Credit Systems is the entity that sent information regarding

Browne to Equifax. Equifax says that other disputes and their outcomes as to

individuals besides Browne is neither relevant nor proportional to the case. Again,

the Court agrees in large part because Browne has offered no argument as to why

other individuals’ interactions with Equifax would have any bearing on what Equifax

may or may have not done with respect to Browne. Equifax need not prepare a

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witness to testify as to Topic 18.

Topic 20 – This topic seeks to have a corporate representative testify as to

“[h]ow an Equifax consumer report is generated and communicated and/or

transmitted to a user purchasing the report.” See DE 37-1 at 11. According to Equifax,

no one requested Browne’s credit report during what it says is the relevant timeframe

and thus this topic seeks information that is not relevant to Browne’s case. Without

anything to rebut that assertion on the scope of relevancy from Browne, Equifax need

not prepare a witness to testify as to Topic 20.

Topic 23 – This topic seeks to have a corporate representative testify as to

“[the identity of] all persons who contributed to responding to the factual averments

in the amended complaint in the underlying Lawsuit.” See DE 37-1 at 11. While the

Court is not entirely persuaded by Equifax’s argument that this topic would be

inappropriate in all instances or necessarily implicate attorney-client privilege or

attorney work product protections across the board, Browne’s silence in response to

indicates that she has given up on trying to obtain this discovery via a Rule 30(b)(6)

deposition. Equifax need not prepare a witness to testify as to Topic 20.

Conclusion

For the reasons stated in this Opinion, the Court hereby GRANTS Defendant

Equifax Information Services LLC’s Motion to Compel Depositions of Amy Foster and

Sharon Samsell [DE 35]; and OVERRULES Plaintiff Erin Browne’s

psychotherapist-patient privilege objections to the Rule 45 subpoenas to Amy Foster

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and Sharon Samsell. Plaintiff is ORDERED to execute full releases to authorize Amy

Foster and Sharon Samsell to release all records relating to Browne and to testify as

to their treatment of Browne, subject to the appropriate confidentiality designations

under the previously entered protective order governing discovery in this case.

The Court furthermore GRANTS in part Defendant Equifax Information

Services LLC’s Motion for Entry of Protective Order Regarding Plaintiff’s Rule

30(b)(6) Notice of Deposition of Equifax [DE 37]; and ORDERS that Equifax need

not prepare a witness to testify on its behalf as to Topics 5, 9, 11, 14 (to the extent it

relates to any individuals besides Plaintiff Erin Browne), 18, 20, or 23.

SO ORDERED this 23rd day of July 2024.

/s/ Abizer Zanzi

MAGISTRATE JUDGE ABIZER ZANZI

UNITED STATES DISTRICT COURT

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This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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