Marshall v. Ameriprise Financial Services

1

2

3

4

5

6

7

8 UNITED STATES DISTRICT COURT

9 FOR THE EASTERN DISTRICT OF CALIFORNIA

10

11 JOHN R. MARSHALL and THE JOHN No. 2:24-cv-00112-DJC-AC

MARSHALL IRREVOCABLE TRUST

12 through trustee Michael A. Marshall,

13 Plaintiffs, ORDER

14 v.

15 AMERIPRISE FINANCIAL SERVICES,

16 Defendant.

17

18 Before the Court is Defendant’s Motion to Compel Arbitration. Under the

19 unique facts of this case, the arbitration agreement is unenforceable as to the

20 individual Plaintiff John Marshall. Due to the existing broker-dealer relationship

21 between Plaintiff and Defendant's agent, and the agent's knowledge that Plaintiff was

22 dyslexic, the agent had a fiduciary duty to orally disclose the arbitration agreement to

23 Plaintiff but failed to do so, rendering the agreement void in the execution. Since the

24 Trustee had no such prior relationship with Defendant or the agent, however, the

25 arbitration agreement is valid as to the Trust, although the Court will strike an

26 unconscionable provision before ordering the Trust Plaintiff to arbitration.

27 ////

28 ////

1 I. Background

2 Plaintiffs John R. Marshall and the John Marshall Irrevocable Trust (“Trust”), by

3 and through its Trustee Michael Marshall, bring the present suit against Defendant

4 Ameriprise Financial Services (“Ameriprise”) for fraudulent and negligent

5 misrepresentation, churning, and breach of fiduciary duty related to several of

6 Plaintiffs’ investments. (See generally Compl. (ECF No. 1).) Specifically, Plaintiffs

7 allege that Plaintiff J. Marshall’s long time financial adviser and broker, Kambiz

8 Ghazanfari, an agent of Defendant, persuaded J. Marshall to invest a substantial

9 amount of his assets into variable annuities based on misrepresentations about the

10 nature of the investments, and added income riders without J. Marshall’s knowledge.

11 (Id. ¶¶ 7–13, 18–20.) In 2017, J. Marshall transferred the annuities to the John Marshall

12 Irrevocable Trust and named his brother M. Marshall as Trustee. (Id. ¶¶ 15–17.) As

13 part of investing in the annuities and creating the Trust, both Plaintiffs signed multiple

14 agreements with Ameriprise which included agreements to arbitrate claims related to

15 the accounts and the agreements and contained a choice of law provision designating

16 Minnesota law as the applicable law. (MTD at 1–6.)

17 In December 2020, Mr. Ghazanfari passed away and a different Ameriprise

18 representative, Cable Doria, was assigned to J. Marshall’s and the Trust’s accounts.

19 (Compl. ¶¶ 21–22.) Mr. Doria allegedly told Plaintiffs about the true nature of the

20 annuities and said they were not good investments for Plaintiffs. (Id.) Thereafter

21 Plaintiffs removed their assets from Ameriprise, save for one annuity owned by the

22 Trust which cannot yet be transferred without incurring a significant penalty. (Id. ¶ 24.)

23 The Trust seeks to have the contract for this annuity rescinded as part of this action.

24 (Id. ¶¶ 77–79.)

25 Defendants assert that each of the accounts at issue are subject to arbitration

26 and seeks to compel arbitration through the present Motion. (Motion to Compel

27 (“MTC”) (ECF No. 5).) Plaintiffs filed an Opposition and Defendants replied. (Opp’n

28 (ECF No. 7); Reply (ECF No. 8).) Upon the Court’s own Motion, the parties filed

1 supplemental briefing. (ECF Nos. 10 and 11.) The Court held oral argument on the

2 Motion on May 9, 2024 with Melinda Jane Steuer appearing for Plaintiffs and Craig

3 Andrew Tomlins appearing for Defendant, after which the Court took the matter

4 under submission.

5 II. Legal Standard for Motion to Compel Arbitration

6 The Federal Arbitration Act (“FAA”) governs arbitration agreements. 9 U.S.C.

7 § 2. The FAA affords parties the right to obtain an order directing that arbitration

8 proceed in the manner provided for in the agreement. 9 U.S.C. § 4. To decide on a

9 motion to compel arbitration, the court must determine: (1) whether a valid

10 agreement to arbitrate exists and, if it does, (2) whether the agreement encompasses

11 the dispute at issue. Boardman v. Pac. Seafood Grp., 822 F.3d 1011, 1017 (9th Cir.

12 2016). Arbitration is a matter of contract, and the FAA requires courts to honor

13 parties’ expectations. AT&T Mobility LLC v. Concepcion, 563 U.S. 333, 351 (2011). If a

14 valid arbitration agreement encompassing the dispute exists, arbitration is

15 mandatory. See Dean Witter Reynolds, Inc. v. Byrd, 470 U.S. 213, 218 (1985); 9 U.S.C.

16 § 3 (“[U]pon being satisfied that the issue involved . . . is referable to arbitration under

17 such an agreement, shall on application of one of the parties stay the trial of the action

18 until such arbitration has been had in accordance with the terms of the

19 agreement . . . .”).

20 However, parties may use general contract defenses to invalidate an agreement

21 to arbitrate. See AT&T Mobility LLC, 563 U.S. at 339. “[A] party cannot be required to

22 submit to arbitration any dispute which [it] has not agreed so to submit.” Knutson v.

23 Sirius XM Radio Inc., 771 F.3d 559, 565 (9th Cir. 2014) (quoting United Steelworkers of

24 Am. v. Warrior & Gulf Nav. Co., 363 U.S. 574, 582 (1960) (alteration omitted)). Thus, a

25 court should order arbitration of a dispute only where satisfied that neither the

26 agreement’s formation nor enforceability is at issue. See Granite Rock Co. v. Int’l Bhd.

27 of Teamsters, 561 U.S. 287, 299–300 (2010). “Where a party contests either or both

28 matters, ‘the court’ must resolve the disagreement.” Id.

1 The party seeking to compel arbitration bears the burden of proving by a

2 preponderance of the evidence the existence of a valid agreement to arbitrate. See

3 Ashbey v. Archstone Prop. Mgmt., Inc., 785 F.3d 1320, 1323 (9th Cir. 2015). In

4 resolving a motion to compel arbitration, “[t]he summary judgment standard [of

5 Federal Rule of Civil Procedure 56] is appropriate because the district court’s order

6 compelling arbitration ‘is in effect a summary disposition of the issue of whether or not

7 there had been a meeting of the minds on the agreement to arbitrate.’” Hansen v.

8 LMB Mortg. Servs., Inc., 1 F.4th 667, 670 (9th Cir. 2021) (quoting Par-Knit Mills, Inc. v.

9 Stockbridge Fabrics Co., 636 F.2d 51, 54 n.9 (3d Cir. 1980)). “The party opposing

10 arbitration receives the benefit of any reasonable doubts and the court draws

11 reasonable inferences in that party’s favor, and only when no genuine disputes of

12 material fact surround the arbitration agreement’s existence and applicability may the

13 court compel arbitration.” Smith v. H.F.D. No. 55, Inc., No. 2:15-cv-01293-KJM-KJN,

14 2016 WL 881134, at *4 (E.D. Cal. Mar. 8, 2016).

15 III. Discussion

16 While the parties agree that there are arbitration agreements signed by

17 Plaintiffs would otherwise govern the claims at issue, Plaintiffs assert that the

18 agreements are not enforceable for two reasons. First, Plaintiffs argue that Mr.

19 Ghazanfari breached his fiduciary duty to Plaintiffs by failing to inform them of the

20 arbitration agreements which constitutes constructive fraud in the execution, and

21 second, Plaintiffs argue that the arbitration agreements are unconscionable.

22 A. Constructive Fraud in the Execution

23 i. Choice of law for fiduciary duty

24 As an initial matter, the Parties dispute whether California or Minnesota

25 substantive law applies. “Federal courts sitting in diversity must apply ‘the forum

26 state's choice of law rules to determine the controlling substantive law.’” Fields v.

27 Legacy Health Sys., 413 F.3d 943, 950 (9th Cir. 2005). California employs different

28 choice of law tests depending on whether there is a contractual choice of law

1 provision which applies to the claims or not. The Nedlloyd test applies when there is a

2 contractual choice of law and the claim falls within the scope of that agreement,

3 whereas the “governmental interest” test applies where there is no choice of law

4 provision encompassing the claim but one party asserts a different state’s law is

5 nevertheless applicable. Washington Mut. Bank, FA v. Superior Ct., 24 Cal. 4th 906,

6 919 (2001).

7 Here, the agreements contain a choice of law provision that requires the

8 application of Minnesota law to disputes about the agreements and the brokerage

9 accounts. (See, e.g., Mot. Ex. A, at 11.) However, the choice of law provision does not

10 govern which state’s fiduciary laws Mr. Ghazanfari operated under before the

11 agreements were signed. Mr. Ghazanfari allegedly owed a fiduciary duty which

12 preexisted the agreements, and the parties agreed to the choice of law provision only

13 after Mr. Ghazanfari allegedly breached his fiduciary duty. Compare to Nedlloyd Lines

14 B.V. v. Superior Ct., 3 Cal. 4th 459, 469 (1992) (finding that the breach of fiduciary duty

15 claim was within the scope of the choice of law where the contract gave rise to the

16 fiduciary duty); see also Sutter Home Winery, Inc. v. Vintage Selections, Ltd., 971 F.2d

17 401, 407 (9th Cir. 1992) ("Claims arising in tort are not ordinarily controlled by a

18 contractual choice of law provision. [Citation]. Rather, they are decided according to

19 the law of the forum state." (quoting Consolidated Data Terminals v. Applied Digital

20 Data Systems, 708 F.2d 385, 390 n. 3 (9th Cir.1983))). Accordingly, the governmental

21 interest test will apply with respect to the fiduciary duty owed by Mr. Ghazanfari.

22 “[G]enerally speaking the forum will apply its own rule of decision unless a

23 party litigant timely invokes the law of a foreign state. In such event [that party] must

24 demonstrate that the latter rule of decision will further the interest of the foreign state.

25 . . . ” Hurtado v. Superior Ct., 11 Cal. 3d 574, 581 (1974). Under the governmental

26 interest test, first, the court must determine if the foreign law “materially differs” from

27 the forum law; next the court must determine if the foreign state has an interest in

28 applying its law; and finally, only if the first two steps are satisfied, the court must

1 “select the law of the state whose interests would be ‘more impaired’ if its law were not

2 applied.” Washington Mut. Bank, FA, 24 Cal. 4th at 920.

3 Applying the governmental interest test here, the interests of California prevail.

4 Under California law, “[i]t is a ‘long-settled rule’ that a stockbroker owes a fiduciary

5 duty to his or her customer” in every broker-customer relationship. Apollo Cap. Fund,

6 LLC v. Roth Cap. Partners, LLC, 158 Cal. App. 4th 226, 245 (2007); see also Duffy v.

7 Cavalier, 215 Cal. App. 3d 1517, 1535 (1989). However, in Minnesota, there is no

8 fiduciary duty owed by a broker unless the parties enter into a special agreement to

9 that effect. See Rude v. Larson, 296 Minn. 518, 207 N. W. 2d 709 (1973). Plaintiffs had

10 no special agreement with Mr. Ghazanfari that would satisfy Minnesota’s requirement,

11 and as such, the laws “materially differ.” The only connection that Minnesota has to

12 the case is that Defendant is headquartered in that state, and therefore may have an

13 interest in regulating the conduct of financial institutions headquartered there. The

14 Ninth Circuit regards this sort of interest as “minimal.” Pokorny v. Quixtar, Inc., 601

15 F.3d 987, 995 (9th Cir. 2010). California, however, has a much greater interest in

16 enforcing its fiduciary duty laws in the instant case. Fiduciary duties are ultimately

17 imposed for the protection of person to whom the duty is owed, and in this case, the

18 duty would be owed to the Plaintiffs who are both residents of California. Therefore,

19 California has an interest in protecting Plaintiffs. Moreover, California also has a

20 significant interest in regulating the conduct of financial professionals operating in its

21 state. The conduct at issue here occurred in California through a financial professional

22 employed by Defendant in California. Application of Minnesota law would subvert

23 California’s strong interest in imposing a fiduciary duty in this case. Therefore,

24 California law is controlling with respect to whether Defendant, through Mr.

25 Ghazanfari, breached its fiduciary duty in the execution of the agreements.

26 ii. Fiduciary duty and breach of duty

27 An arbitration agreement is “void for fraud in the execution if the promisor was

28 deceived as to the nature of his or her act and did not know what he or she was

1 signing or never intended to enter into” the agreement. Mt. Holyoke Homes, L.P. v.

2 Jeffer Mangels Butler & Mitchell, LLP, 219 Cal. App. 4th 1299, 1308 (2013), as

3 modified on denial of reh'g (Oct. 23, 2013). “Generally, it is not reasonable to fail to

4 read a contract; this is true even if the plaintiff relied on the defendant's assertion that

5 it was not necessary to read the contract. Reasonable diligence requires a party to

6 read a contract before signing it.” Brown v. Wells Fargo Bank, N.A., 168 Cal. App. 4th

7 938, 960 (2008) (emphasis in original) (cleaned up). It is only where there is a fiduciary

8 relationship which justifies reliance on the fiduciary’s representations that the party is

9 excused from the otherwise ordinary diligence of reading an agreement before

10 signing. Where there is a “fiduciary relationship with the plaintiff which requires the

11 defendant to explain the terms of a contract between them . . . the defendant

12 fiduciary's failure to perform its duty would constitute constructive fraud . . . and

13 constructive fraud in the execution would be established.” Brown, 168 Cal. App. 4th

14 at 959; accord Ashburn v. AIG Fin. Advisors, Inc., 234 Cal. App. 4th 79, 102 (2015).

15 “It is a ‘long-settled rule’ [in California law] that a stockbroker owes a fiduciary

16 duty to his or her customer.” Apollo, 158 Cal. App. 4th at 245 (quoting (Brown v.

17 California Pension Administrators & Consultants, Inc., 45 Cal. App. 4th 333, 348

18 (1996)). “The question is not whether there is a fiduciary duty, which there is in every

19 broker-customer relationship; rather, it is the scope or extent of the fiduciary

20 obligation, which depends on the facts of the case.” Duffy, 215 Cal. App. 3d at 1535.

21 “Indeed, even when a stockbroker acts on behalf of a customer, the scope of the

22 broker's fiduciary duty depends on the nature of the broker/customer relationship.”

23 Apollo, 158 Cal. App. 4th at 245; see also Petersen v. Sec. Settlement Corp., 226 Cal.

24 App. 3d 1445, 1456 (1991) (“[T]he scope of a broker's duty to disclose is delimited by

25 the nature of the broker's relationship with the customer.”)

26 The scope of a stockbroker’s fiduciary duty is directly tied to the extent of the

27 broker’s agency over the client’s accounts, the comparative vulnerability of the client,

28 and the extent of trust in the relationship. See Duffy, 215 Cal. App. 3d at 1529, 1534–

1 36; Brown, 168 Cal. App. 4th at 960. Where a customer is more vulnerable because

2 of, for example, mental disability or advanced age, the broker has a heightened duty

3 to that customer. Brown, 168 Cal. App. 4th at 960. Similarly, the level of trust and

4 control that the customer places in the broker, of which the broker is aware and

5 accepts, imposes a heightened duty. Lynch, 18 Cal. App. 4th at 809 (finding that

6 defendant owed a fiduciary duty to plaintiff after developing a close friendship with

7 the plaintiff over the course of a year and encouraged the plaintiff to rely on and trust

8 him). For example, in Brown v. Wells Fargo, the court found that the broker had

9 developed a fiduciary relationship with an elderly and frail couple prior to entering

10 into a brokerage agreement because the broker knew of the couple’s declining health

11 and vision, had been their relationship manager at the bank for six months prior to

12 entering the agreement, worked at the couple’s home office on a regular basis, had

13 access to and managed the couple’s financial paperwork, and provided the couple

14 with investment advice. 168 Cal. App. 4th at 960. Specifically, the court held that the

15 broker had a duty to disclose and explain material terms of their contract, including

16 the existence of an arbitration agreement. Id.

17 Here, Plaintiff J. Marshall alleges a longstanding relationship of trust with Mr.

18 Ghazanfari which gave rise to a similar duty to disclose and explain the material terms

19 of the agreements. Significantly, Plaintiff J. Marshall first opened an investment

20 account with Mr. Ghazanfari (who was at the time working for an affiliate of

21 Defendant)1 and began relying on Mr. Ghazanfari’s investment advice nearly 10 years

22

1 Defendant asserts that Mr. Ghazanfari did not officially work for Ameriprise until 2009, and therefore

23 the relationship Plaintiff J. Marshall had with Defendant is not as longstanding. However, courts

generally look to the nature of the relationship with the financial adviser personally. See, e.g., Twomey

24 v. Mitchum, Jones & Templeton, Inc., 262 Cal. App. 2d 690, 713–14 (1968) (discussing the nature of the

relationship between the individual adviser and the plaintiff); Brown, 168 Cal. App. 4th at 160 (same);

25 Apollo Cap. Fund, LLC v. Roth Cap. Partners, LLC, 158 Cal. App. 4th 226, 244, 247 (2007) (granting

leave to plead additional facts about the pre-existing relationship between the plaintiff and the

26 individual financial adviser). Even if the Court only looked at the relationship since Mr. Ghazanfari’s

official association with Defendant in 2009, the two had an ongoing relationship of trust for about one

27 year prior to signing the first agreement at issue. In Brown, the sixth-month relationship between the

Plaintiffs and the financial adviser was sufficient to establish a fiduciary duty. Brown, 168 Cal. App. 4th

28 at 160.

1 prior to signing the first of the agreements at issue. (Compl. ¶ 8; Opp’n at 16–17.)

2 During that time, Plaintiff J. Marshall alleges that he followed all of Mr. Ghazanfari’s

3 advice. And in what are likely fairly unique circumstances, Plaintiff J. Marshall is also

4 dyslexic and has trouble reading documents. He would remind Mr. Ghazanfari of his

5 dyslexia and tell Mr. Ghazanfari he was relying on him to explain the forms he was

6 signing instead of reading them, and Mr. Ghazanfari undertook the responsibility of

7 explaining the forms.2 (Decl. of J. Marshall (ECF No. 7-2) at 11.) Because of the

8 longstanding relationship, the control Mr. Ghazanfari had over Plaintiff’s accounts, and

9 most significantly Mr. Ghazanfari’s acceptance of the responsibility to explain the

10 agreements, Mr. Ghazanfari had a duty to disclose the material terms of the

11 agreements he advised Plaintiff to enter. Defendant does not contest Plaintiff J.

12 Marshall’s allegation that Mr. Ghazanfari did not disclose the arbitration agreement to

13 him. That failure to disclose was a breach of Mr. Ghazanfari’s fiduciary duty and

14 constitutes fraud in the execution, making the arbitration agreement unenforceable

15 against Plaintiff J. Marshall.

16 The relationship between Mr. Ghazanfari and the Trustee Plaintiff M. Marshall,

17 however, was materially different and did not give rise to a fiduciary duty toward M.

18 Marshall. There are no allegations that M. Marshall had any prior relationship with Mr.

19 Ghazanfari before entering into the agreement. In fact, M. Marshall attested that he

20 had never spoken with or met Mr. Ghazanfari. (Decl. of M. Marshall (ECF No. 7-3) ¶ 5.)

21 Instead, Plaintiffs attempt to transpose Plaintiff J. Marshall’s relationship with Mr.

22 Ghazanfari to Plaintiff M. Marshall. M. Marshall asserts that he “signed the forms

23 without reading them because [J.] Marshall had asked me to do whatever Mr.

24 Ghazanfari advised based on the trust he had in him.” (Id. ¶ 4.)

25

26 2 While the Court is sympathetic to the fact that Defendant is unable to test the veracity of the affidavit

due to the fact that Mr. Ghazanfari is deceased, the Court must, absent contrary evidence, accept the

27 sworn statements of the Plaintiff. Moreover, even if Plaintiff could have read the documents, having told

Mr. Ghazanfari that he would rely on him to read the documents for him and summarize their contents,

28 Mr. Ghazanfari was, as a fiduciary, required to do so.

1 Although Plaintiff J. Marshall is the settlor of the Trust in question, a trust is a

2 separate entity which is represented by the trustee. Restatement (Third) of Trusts § 2

3 (2003). It is the trustee (M. Marshall) that holds legal title to a trust, not the settlor (J.

4 Marshall). Id. § 3. In the case of an irrevocable trust, like here, the settlor has no

5 “rights, liabilities or powers with regard to the trust administration.” Status of settlor

6 after trust creation, Bogert's The Law of Trusts and Trustees § 42. While Mr.

7 Ghazanfari would have had a fiduciary duty that extended to advising Plaintiff J.

8 Marshall about creating a Trust or making contributions to the Trust, Plaintiffs do not

9 provide support for the argument that this duty extends to a third-party Trustee. As

10 there was clearly no prior relationship between Plaintiff M. Marshall and Mr.

11 Ghazanfari, it would be unreasonable to impose a fiduciary duty on Mr. Ghazanfari to

12 disclose the terms of the agreements. Similarly, it was unreasonable for M. Marshall to

13 have chosen to not read the forms before signing based solely on the relationship that

14 existed between J. Marshall and Mr. Ghazanfari. Rowland v. PaineWebber Inc., 4 Cal.

15 App. 4th 279, 286 (1992) (“Reasonable diligence requires the reading of a contract

16 before signing it. A party cannot use his own lack of diligence to avoid an arbitration

17 agreement.”). The arbitration agreement was therefore validly formed with the Trust

18 through M. Marshall, Trustee.

19 B. Unconscionability

20 i. Choice of law for unconscionability

21 Unlike the fiduciary duty, the contractual choice of law necessarily covers the

22 arbitration provisions because the choice of law applies to “the agreement and its

23 enforcement.” (See, e.g., Mot. Ex. A, at 11.) The Nedlloyd test regarding choice of law

24 therefore applies. Under Nedlloyd, “the court first determines either (1) whether the

25 chosen state has a substantial relationship to the parties or their transaction, or (2)

26 whether there is any other reasonable basis for the parties' choice of law. [Citation.] If

27 neither of these tests is met, the court need not enforce the parties' choice of law;

28 however, if either test is met, the court must next determine whether the chosen

1 state's law is contrary to a fundamental policy of California” and whether California has

2 a “materially greater interest” in the issue. Gramercy Inv. Tr. v. Lakemont Homes

3 Nevada, Inc., 198 Cal. App. 4th 903, 909 (2011) (citing Nedlloyd, 3 Cal. 4th at 465-

4 466). Defendant has both a substantial relationship with Minnesota and a reasonable

5 basis for selecting that state’s law by virtue of being domiciled there. See Sandler

6 Partners, LLC v. Masergy Commc'ns, Inc., No. CV 19-6841-JFW-MAA, 2019 WL

7 9047103, at *3 (C.D. Cal. Nov. 25, 2019); Nedlloyd, 3 Cal. 4th at 467. The Court will

8 accordingly assess only the final two factors.

9 Applying Minnesota choice of law in this instance would conflict with

10 fundamental California policy because Minnesota does not recognize the same

11 standards of unconscionability. For example, under Minnesota law, a contract will

12 only be considered a procedurally unconscionable contract of adhesion if the party

13 “had no meaningful choice” but to sign the contract, meaning there was no alternative

14 for the goods or services, or the goods or services were a necessity. Schlobohm v.

15 Spa Petite, Inc., 326 N.W.2d 920, 924–25 (Minn. 1982); BAM Navigation, LLC v. Wells

16 Fargo & Co., No. 20-cv-1345, 2021 WL 533692, at *4–5 (D. Minn. Feb 12, 2021)

17 (finding the arbitration agreement was not procedurally unconscionable because the

18 plaintiff could have opted to not open an account). California does not have such a

19 requirement, but instead defines a contract of adhesion as one which is “standardized,

20 generally on a preprinted form, and offered by the party with superior bargaining

21 power ‘on a take-it-or-leave-it basis.’” OTO, L.L.C. v. Kho, 8 Cal. 5th 111, 126, 447

22 (2019) (quoting Baltazar v. Forever 21, Inc., 62 Cal. 4th 1237, 1245 (2016)). Because

23 Plaintiffs do not argue that they had no alternative to opening an account, applying

24 Minnesota law would deprive Plaintiffs of the ability to challenge the unconscionability

25 of the agreements, and would militate toward enforcement of an agreement that may

26 otherwise be unenforceable under California law. This presents a significant conflict

27 with the fundamental policy of California. See OTO, L.L.C., 8 Cal. 5th at 130

28 (explaining the strong public policy underlying the unconscionability doctrine).

1 As with its fiduciary duty laws, California has a substantially greater interest in

2 applying its laws of unconscionability than Minnesota. Where the only connection to

3 the chosen state is that the defendant is headquartered in that state, the chosen state

4 “has little to no interest in the application of its law of . . . unconscionability to Plaintiffs'

5 challenge to the validity and enforceability of the [arbitration] agreements” when

6 compared to California’s “substantial interest in applying its law of . . .

7 unconscionability” to agreements formed by California residents in California.

8 Pokorny, 601 F.3d at 995. As in Pokorny, neither the Plaintiffs nor the events in

9 questions have any connection to the chosen state; rather the singular connection is

10 that Defendant is headquartered there. While Minnesota may have an interest in

11 regulating the contract law for a company headquarter in its state, the Ninth Circuit

12 considers such an interest to be minimal. See id. Defendant has failed to provide any

13 further interest Minnesota may have in applying its laws to this case. In contrast, the

14 California unconscionability doctrine was designed to protect parties with weak

15 bargaining positions, such as individuals like Plaintiffs, from unreasonable terms

16 imposed by more powerful parties, including larger corporations like Defendant.

17 OTO, L.L.C., 8 Cal. 5th at 130. Imposing Minnesota law would “eliminate [Plaintiffs’]

18 ability to argue unconscionability using California public policy as a measuring stick

19 for enforceability” and frustrate California’s interest in protecting its residents from

20 unreasonable contracts entered into within its borders. See Pinela v. Neiman Marcus

21 Grp., Inc., 238 Cal. App. 4th 227, 257 (2015). Therefore, California has a “materially

22 greater interest” than Minnesota in applying its law of unconscionability and the Court

23 will apply California law.

24 ii. Application of California unconscionability law

25 “Under California law, an arbitration agreement, like any other contractual

26 clause, is unenforceable if it is both procedurally and substantively unconscionable.”

27 Pokorny, 601 F.3d at 996. In order for an arbitration agreement to be unconscionable,

28 there must be both procedural and substantive unconscionability, though “they need

1 not be present to the same degree.” Armendariz v. Found. Health Psychcare Servs.,

2 Inc., 24 Cal. 4th 83, 114 (2000). “[T]he more substantively oppressive the contract

3 term, the less evidence of procedural unconscionability is required to come to the

4 conclusion that the term is unenforceable, and vice versa.” Id. The burden of proving

5 unconscionability rests on the party asserting that the provision is unconscionable.

6 OTO, L.L.C., 8 Cal. 5th at 126.

7 Procedural unconscionability. A contract is procedurally unconscionable if it is

8 a contract of adhesion, that is, one which is “standardized, generally on a preprinted

9 form, and offered by the party with superior bargaining power ‘on a take-it-or-leave-it

10 basis.’” Id. (quoting Baltazar, 62 Cal. 4th at 1245). In addition, there must be

11 “circumstances of the contract's formation [which] created such oppression or surprise

12 that closer scrutiny of its overall fairness is required.” Id. “The circumstances relevant

13 to establishing oppression include, but are not limited to (1) the amount of time the

14 party is given to consider the proposed contract; (2) the amount and type of pressure

15 exerted on the party to sign the proposed contract; (3) the length of the proposed

16 contract and the length and complexity of the challenged provision; (4) the education

17 and experience of the party; and (5) whether the party's review of the proposed

18 contract was aided by an attorney.” Grand Prospect Partners, L.P. v. Ross Dress for

19 Less, Inc., 232 Cal. App. 4th 1332, 1348 (2015).

20 As to the Trust, Plaintiffs argue that the arbitration agreement is procedurally

21 unconscionable because it is a contract of adhesion. While they posit additional

22 arguments about how the contract terms were surprising to Plaintiff J. Marshall

23 because of his dyslexia and expectation that Mr. Ghazanfari would have told him

24 about an arbitration provision, these arguments are inapplicable to M. Marshall.

25 However, “[b]y itself, an adhesion contract may present a low or modest degree of

26 procedural unconscionability . . . .” Nelson v. Dual Diagnosis Treatment Ctr., Inc., 77

27 Cal. App. 5th 643, 660 (2022). Accordingly, because Plaintiffs have shown a lower

28 degree of procedural unconscionability, there must be a higher level of substantive

1 unconscionability.

2 Substantive unconscionability. “Substantively unconscionable terms may

3 ‘generally be described as unfairly one-sided.’” Id. at 662 (quoting Fitz v. NCR

4 Corp. 118 Cal.App.4th 702, 713 (2004)). “[T]he unconscionability doctrine is

5 concerned not with ‘a simple old-fashioned bad bargain’ [citation], but with terms that

6 are ‘unreasonably favorable to the more powerful party.’” Sonic-Calabasas A, Inc. v.

7 Moreno, 57 Cal. 4th 1109, 1145 (2013) (quoting Schnuerle v. Insight Communications

8 Co., 376 S.W. 3d 561, 575 (Ky. 2012) and 8 Williston on Contracts (4th ed. 2010) §

9 18.10, p. 91). Plaintiffs argue the arbitration agreements are unfairly one-sided, and

10 therefore substantively unconscionable, because the agreements are not mutually

11 binding, require Plaintiffs to travel a significant distance, and because the agreements

12 would limit remedies which would otherwise be available to Plaintiffs in court.

13 Plaintiffs’ attempt to argue that the agreements are only binding on Plaintiffs

14 and not the Defendant is inconsistent with the terms and structure of the agreements.

15 For example, the Amerprise ONE Financial Account Ameriprise Brokerage Non-

16 Qualified Account Application3 is signed by both Plaintiffs and by Mr. Ghazanfari,

17 acting as the representative of Defendant. This signed agreement incorporates by

18 reference the Ameriprise Brokerage Client Agreement, stating:

19 You acknowledge that you have received and read the Ameriprise

Brokerage Client Agreement ("Agreement"), which is hereby

20 incorporated by reference, and agree to abide by the terms and

conditions as currently in effect or as they may be amended from time to

21 time. You hereby consent to all these terms and conditions with full

knowledge and understanding of the information contained in the

22 Agreement. This brokerage account is governed by a predispute

arbitration clause which is found in Section 25, Page 3 of the Agreement.

23 You acknowledge receipt of the predispute arbitration clause.

24 (Mot. Ex. H, at 9). The Brokerage Client Agreement that was incorporated into the

25 Application in turn specifies that as part of the arbitration agreement “[a]ll parties to

26 this agreement are giving up the right to sue each other in court . . . .” (Mot. Ex. I, at 3.)

27

28 3 This is the agreement in which J. Marshall transferred his annuities to the Trust.

1 Each of the other arbitration agreements similarly incorporate the corresponding

2 arbitration agreements by reference, (Mot. Ex. A, at 7; Ex. B, at 3; Ex. D, at 2–3; Ex. F, at

3 5; Ex. J, at 8), and each of the arbitration agreements state that both parties are giving

4 up the right to sue, (Mot. Ex. A, at 12; Ex. C, at 3; Ex. E, at 3; Ex. G, at 9; Ex. K, at 4).

5 Each of these agreements is signed by Mr. Ghazanfari as signatory for Defendant and

6 at least one Plaintiff. As the agreements are signed by both parties, incorporate the

7 arbitration provision, and state that each party is giving up its right to sue, the Court

8 finds that the agreements are mutually binding and require both Plaintiffs and

9 Defendant to submit to arbitration. They are not substantively unconscionable in this

10 respect.

11 Plaintiffs next argue that the arbitration agreements contain a substantively

12 unconscionable venue provision which would require Plaintiffs to arbitrate in

13 Minnesota. See Ajamian, 203 Cal. App. 4th at 797–98 (requiring California resident to

14 arbitrate in New York City was substantively unconscionable). The agreements in

15 Exhibits E, G, I and K provide that “venue and personal jurisdiction is proper in

16 Minneapolis, Minnesota.” (Mot. Ex. E, at 4; Ex. G, at 9; Ex. I, at 4; Ex., K at 4.) Though

17 Plaintiffs interpret this to be a mandatory venue provision, this clause uses language

18 which makes the venue “permissive rather than mandatory.” N. California Dist.

19 Council of Laborers v. Pittsburg-Des Moines Steel Co., 69 F.3d 1034, 1036 (9th Cir.

20 1995). "To be mandatory, a clause must contain language that clearly designates a

21 forum as the exclusive one." Id. Here, the parties are agreeing to submit to

22 jurisdiction in Minnesota, but the clause does not contemplate that venue would only

23 be proper in Minnesota, or that the parties must arbitrate in Minnesota. Indeed,

24 Counsel for Defendant confirmed this understanding at oral argument.4 While the

25 Parties could initiate an action in Minnesota, Plaintiffs are not required to travel in

26 order to initiate their action. It is only when Plaintiffs are required to endure the cost

27

4 If this representation ultimately proves to be incorrect, Plaintiffs may file a motion for reconsideration

28 with this Court.

1 and inconvenience of travelling in order to pursue arbitration that the agreement is

2 seen as being substantively unconscionable. See Bolter v. Superior Ct., 87 Cal. App.

3 4th 900, 910 (2001), as modified on denial of reh’g (Mar. 30, 2001). Therefore, this

4 permissive venue provision is not unconscionable.

5 Finally, Plaintiffs assert that the arbitration agreements unconscionably limit the

6 available recovery through the “Limitation of Liability” provisions located elsewhere in

7 the agreements. Exhibits E, I and K provide that recovery “will not exceed the amount

8 you originally paid for the service.” (Mot. Ex. E, at 4; Ex. I, at 4; Ex. K, at 4) Although an

9 arbitration is usually considered “only as a specialized choice-of-forum provision

10 which identifies the ‘situs of the suit’” the agreement may also provide “the specific set

11 of procedures governing its resolution.” Johnson v. Hubbard Broad., Inc., 940 F.

12 Supp. 1447, 1453 (D. Minn. 1996). As in Ajamian v. CantorCO2e, L.P., the arbitration

13 agreements here incorporate the limitation on liability provision by stating that

14 controversies “shall be determined by arbitration in accordance with the terms of this

15 Agreement.” (Mot. Ex. E, at 3; Ex. I, at 4; Ex. K, at 4); 203 Cal. App. 4th 771, 803 (2012)

16 (arbitration clause which “required the arbitrators to ‘make their award in accordance

17 with and based upon all provisions of this Agreement,’ thereby incorporate[ed] the

18 unlawful attorney fees provision.”); Ting v. AT & T, 182 F. Supp. 2d 902, 926 (N.D. Cal.

19 2002), aff'd in part, rev'd in part sub nom. on other grounds in Ting v. AT&T, 319 F.3d

20 1126 (9th Cir. 2003) (finding that the clause limiting liability was a part of the

21 arbitration provision where it stated that “the arbitrator shall be bound by and strictly

22 enforce the terms of this Agreement”). Because Plaintiffs would ordinarily be entitled

23 to additional damages for their claims, the agreement would deprive Plaintiffs of

24 remedies otherwise available to them in court. Most of the cases cited by Plaintiff

25 have held that limitations on statutory damages are substantively unconscionable, but

26 a few have determined that one-sided limitations on recovery for other claims,

27 including common law and contract claims, also render an agreement substantively

28 unconscionable. See, e.g., Armendariz, 24 Cal. 4th at 103 (finding that the limitation

1 on “ordinary contract damages” was unconscionably because it was one-sided in

2 addition to finding the limitation on statutory FEHA damages unconscionable); Lhotka

3 v. Geographic Expeditions, Inc., 181 Cal. App. 4th 816, 825-826 (2010) (arbitration

4 agreement limiting recovery to the amount paid by the plaintiff was unconscionable

5 where the was no reciprocal limitation on defendant’s damages); cf. Ting, 182 F. Supp.

6 2d at 933–34 (holding that limitation of non-statutory damages was unconscionable

7 where the costs of arbitration would be such that the plaintiff could not effectively

8 vindicate their rights with a limited recovery). Here, because the provisions only limit

9 the recovery that Plaintiff may seek, and provide no reciprocal limitation on

10 Defendant, the provisions are unfairly one-sided and therefore unconscionable.

11 An arbitration agreement which contains unconscionable terms my still be

12 enforced if the terms are severable, and the decision whether to sever the

13 objectionable clauses or refuse to compel arbitration is within the trial court's exercise

14 of discretion. Armendariz, 24 Cal.4th at 124. “If the central purpose of the contract is

15 tainted with illegality, then the contract as a whole cannot be enforced. If the illegality

16 is collateral to the main purpose of the contract, and the illegal provision can be

17 extirpated from the contract by means of severance or restriction, then such severance

18 and restriction are appropriate.” Id. “An arbitration agreement can be considered

19 permeated by unconscionability if it ‘contains more than one unlawful provision . . . .

20 Such multiple defects indicate a systematic effort to impose arbitration ... not simply as

21 an alternative to litigation, but as an inferior forum that works to the [stronger party's]

22 advantage.’” Samaniego v. Empire Today LLC, 205 Cal. App. 4th 1138, 1149, (2012)

23 (quoting Lhotka, 181 Cal. App. 4th at 826); accord Armendariz, 24 Cal. 4th at 124.

24 Because the agreements contain only one unconscionable provision and otherwise

25 have minimal procedural unconscionability, and because each of the agreements at

26 issue contain a severability clause, the Court will strike the liability limitation provisions

27 and compel arbitration rather than refuse to enforce the agreement. See, e.g., Singh

28 v. Batteries Plus, L.L.C., Case No. 2:24-cv-2132525-KJM-DB, 2024 WL 2132525 at *11

1 (E.D. Cal. May 13, 2024) (severing a restriction on damages from an arbitration

2 agreement).

3 After striking the unconscionable limitation on recovery present in the

4 arbitration agreements corresponding to Exhibits E, I, and K, the Court finds that the

5 arbitration agreements are not unconscionable and therefore enforceable. However,

6 because the arbitration agreements are void as to J. Marshall, the Court GRANTS IN

7 PART the Motion to Compel Arbitration only as to the Trust.

8 D. Stay of Proceedings

9 Where claims are subject to arbitration, federal courts must stay the action until

10 the arbitration is resolved. See Smith v. Spizzirri, No. 22-1218, 2024 WL 2193872, at

11 *4 (U.S. May 16, 2024); 9 U.S.C. § 3. Because the Trust is subject to arbitration, the

12 Court will hereby stay the claims brought by J. Marshall until resolution of the

13 arbitration.

14 IV. Conclusion

15 For the above reasons, IT IS HEREBY ORDERED that Defendant’s Motion to

16 Compel Arbitration is GRANTED IN PART and the action is STAYED pending

17 resolution of the arbitration.

18

19 Dated: May 31, 2024 /s/ Daniel J. Calabretta

THE HONORABLE DANIEL J. CALABRETTA

20

UNITED STATES DISTRICT JUDGE

21

22

23

24

25

26

27

28