Opinion

Santa Fe Natural Tobacco Co. v. Dept. of Rev.

  • 372 Or. 509
Court
Oregon Supreme Court
Filed
Jun 20, 2024
Status
Published
On the bench
Masih
Cited by
1 cases
Authority
More cited than 46.0%

The opinion

No. 23 June 20, 2024 509

IN THE SUPREME COURT OF THE

STATE OF OREGON

SANTA FE NATURAL TOBACCO COMPANY,

Plaintiff-Appellant,

v.

DEPARTMENT OF REVENUE,

State of Oregon,

Defendant-Respondent.

(TC 5372) (SC S069820)

En Banc

On appeal from the Oregon Tax Court.*

Robert T. Manicke, Judge.

Argued and submitted November 9, 2023.

Mitchell A. Newmark, Blank Rome LLP, New York,

argued the cause and filed the briefs for appellant. Also

on the briefs were Eugene J. Gibilaro, Blank Rome LLP,

New York, and Carol Vogt Lavine, Carol Vogt Lavine, LLC,

Milwaukie.

Darren Weirnick, Assistant Attorney General, Salem,

argued the cause and filed the briefs for respondent. Also

on the briefs were Ellen F. Rosenblum, Attorney General,

Benjamin Gutman, Solicitor General, and Dustin Buehler,

Assistant Attorney General.

MASIH, J.

The judgment of the Tax Court is affirmed.

______________

* 25 OTR 124 (2022).

510 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

Cite as 372 Or 509 (2024) 511

MASIH, J.

This appeal concerns whether Santa Fe Natural

Tobacco Company (“Santa Fe”) is liable for Oregon income

tax for tax years 2010-13. Santa Fe is a New Mexico cor-

poration selling branded tobacco products to wholesalers,

who in turn sell to Oregon retailers. The primary issue is

whether a federal statutory limit on a state’s ability to impose

income tax on out-of-state corporations, 15 USC section 381

(“Section 381,” frequently also referred to as “Public Law

86-272”), precludes Oregon from taxing Santa Fe because its

business in Oregon is limited. In its simplest form, Section

381 creates a safe harbor against state income tax for out-

of-state businesses that limit their in-state actions to the

“solicitation of orders,” provided that the orders are accepted

out of state and the goods are shipped from out of state. The

Oregon Department of Revenue (department) concluded

that Santa Fe’s various actions in Oregon had taken it out-

side the safe harbor of Section 381, thus rendering Santa

Fe liable to pay Oregon tax. The Tax Court agreed with the

department that Santa Fe’s actions had made it subject to

taxation in this state. Santa Fe Natural Tobacco Co. v. Dept.

of Rev., 25 OTR 124, 165 (2022).1

Santa Fe has appealed that decision. For the rea-

sons that follow, we agree with the Tax Court that Santa

Fe, by having its representatives take “prebook orders”

from Oregon retailers, took itself outside the safe harbor of

Section 381(a)(2). Accordingly, we conclude that Santa Fe is

subject to tax by this state, and we affirm the judgment of

the Tax Court.2

1

Strictly speaking, the tax at issue is Oregon’s corporate excise tax, rather

than its corporate income tax. Those taxes are related but distinct. See Capital

One Auto Fin. Inc. v. Dept. of Rev., 363 Or 441, 442-45, 423 P3d 80 (2018) (so

explaining). The distinction, however, does not affect the proper resolution of the

issues here; the parties do not dispute that, if the federal statute applies, it pro-

tects Santa Fe against being subject to Oregon’s corporate excise tax. See 15 USC

§ 383 (“For purposes of this chapter, the term ‘net income tax’ means any tax

imposed on, or measured by, net income.”). To avoid confusing shifts of terminol-

ogy, we will use the term “income tax” as a shorthand throughout this opinion.

2

We need not reach the department’s other contentions or the other aspects

of the Tax Court’s holding, for reasons discussed at 372 Or at 526 n 12.

512 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

I. BACKGROUND LAW

As noted, the issue in this case involves the proper

interpretation of 15 USC section 381. As explained below,

Congress enacted that law because the United States

Supreme Court’s prior interpretation of constitutional limits

on state power to tax out-of-state businesses had resulted

in too much uncertainty. We begin by summarizing the cir-

cumstances that led Congress to enact that statute, then

turn to an overview of the statute itself.

A. Prior Law Regarding State Taxation of Interstate

Commerce

The Commerce Clause of the United States

Constitution gives Congress plenary authority to control

state taxation of interstate commerce, but for most of the

nation’s existence Congress had never exercised it. Jerome

R. Hellerstein, Foreword: State Taxation under the Commerce

Clause: An Historical Perspective, 29 Vand L Rev 335, 335

(1976); see also US Const, Art I, § 8, cl 3 (setting out Commerce

Clause). As a result, the only limits on state taxation of inter-

state commerce were imposed by the United States Supreme

Court, mainly as “violations of the unexercised power of

Congress to regulate interstate commerce.” Id. (so noting and

adding that due process and equal protection were involved to

a lesser extent).3 Up until the New Deal Era, that amounted

to a simple prohibition on states taxing interstate com-

merce. See Jerome R. Hellerstein, State Franchise Taxation

of Interstate Businesses, 4 Tax L Rev 95, 95 (1948) (noting “the

traditional view that under the Commerce Clause interstate

commerce may not be taxed at all”).

During that earlier period, the Supreme Court had

observed a distinction between “drummers” and “peddlers.”

Itinerant salespeople carrying goods for immediate delivery

after sale were classified as “peddlers”; they were considered

3

The underlying restriction comes from an aspect of the Commerce Clause.

The Commerce Clause itself grants positive authority for Congress “[t]o regulate

Commerce * * * among the several States.” US Const, Art I, § 8, cl 3. The United

States Supreme Court, however, has “consistently held this language to contain a

further, negative command, known as the dormant Commerce Clause, prohibiting

certain state taxation even when Congress has failed to legislate on the subject.”

Comptroller of Treasury of Maryland v. Wynne, 575 US 542, 548-49, 135 S Ct 1787,

1794, 191 L Ed 2d 813 (2015) (internal quotation marks and citation omitted).

Cite as 372 Or 509 (2024) 513

to be engaged in intrastate commerce and thus subject to

state taxation. Comment, Taxation of Itinerant Salesmen, 40

Yale LJ 1094, 1094-95 (1931) (discussing distinction and cit-

ing cases); Andrew T. Hoyne, Public Law 86-272 - Solicitation

of Orders, 27 St Louis U LJ 171, 181-82 (1983) (same, and

including more recent decisions); see, e.g., Memphis Steam

Laundry v. Stone, 342 US 389, 394 & n 12, 72 S Ct 424, 427,

96 L Ed 436 (1952) (explaining that the Court “has sustained

state taxation upon itinerant hawkers and peddlers on the

ground that the local sale and delivery of goods is an essen-

tially intrastate process whether a retailer operates from a

fixed location or from a wagon”). By contrast, itinerant sales-

people who solicited orders for goods that would be later deliv-

ered from outside the state were classified as “drummers”;

they were considered to be engaged in interstate commerce

because they were only “drumming” up business, not selling

and delivering products within the state, so they were con-

sidered immune from state and local taxation. Comment, 40

Yale LJ at 1094-95; Hoyne, 27 St Louis U LJ at 181-82; see,

e.g., West Point Grocery Co. v. Opelika, 354 US 390, 391, 77

S Ct 1096, 1097, 1 L Ed 2d 1420 (1957) (holding that “a munic-

ipality may not impose a * * * tax on an interstate enterprise

whose only contact with the municipality is the solicitation of

orders and the subsequent delivery of goods at the end of an

uninterrupted movement in interstate commerce”).

That understanding of the Commerce Clause grad-

ually changed during the twentieth century, when the

Supreme Court began to allow states to tax a broader range

of activities than would have been permitted by the earlier

blanket protection against taxing interstate commerce.

“[S]uch levies were [now] regarded as invalid only if the

Court thought they subjected interstate commerce to a

risk of multiple taxation not borne by local commerce.”

Hellerstein, 29 Vand L Rev at 337. As long as each state’s

tax was apportioned to reasonably measure that state’s

nexus with income, it was constitutional. Id.4

4

The current test for the constitutionality of state taxation of interstate com-

merce is somewhat more complex. As the United States Supreme Court noted in

Complete Auto Transit, Inc. v. Brady, 430 US 274, 97 S Ct 1076, 51 L Ed 2d 326,

reh’g den, 430 US 976 (1977), the Commerce Clause does not prohibit state taxa-

tion of interstate commerce as long as “the tax is applied to an activity with a sub-

stantial nexus with the taxing State, is fairly apportioned, does not discriminate

514 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

B. Enactment of Section 381

Three decisions by the Court in 1959, however, led

Congress to have substantial concerns about the state of the

law. That year, the Court decided Northwestern Cement Co.

v. Minn., 358 US 450, 79 S Ct 357, 3 L Ed 2d 421 (1959), fol-

lowed shortly afterward by the Court dismissing an appeal

in Brown-Forman Distillers Corp. v. Collector of Revenue,

234 La 651, 101 So 2d 70 (1958), appeal dismissed, 359 US

28 (1959), and then denying certiorari in International Shoe

Co. v. Fontenot, 236 La 279, 280, 107 So 2d 640 (1958), cert

den, 359 US 984 (1959). The details of those rulings are not

important here, but all three decisions effectively upheld a

state’s ability to tax out-of-state businesses whose in-state

activities were largely limited to the solicitation of orders.5

Congress became concerned that the constitutional

standards for when an out-of-state business could be subject

to state income tax were so unpredictable that that lack of

predictability would itself burden interstate commerce. See

Heublein, Inc. v. South Carolina Tax Comm’n, 409 US 275, 280

n 5, 93 S Ct 483, 34 L Ed 2d 472 (1972) (“ ‘Persons engaged in

interstate commerce are in doubt as to the amount of local

activities within a State that will be regarded as forming

a sufficient “nexus,” that is, connection, with the State to

support the imposition of a tax on net income from inter-

state operations * * *.’ ” (Quoting S Rep No. 658, 86th Cong,

1st Sess at 2-3.)). The burden of compliance could be sub-

stantial, especially for small or medium-sized businesses.

They might have to “file tax returns in what may eventually

be each of the 50 States as well as an unpredictable num-

ber of cities, even where the firm maintains no fixed estab-

lishment in those States and cities.” HR Rep No. 936, 86th

Cong, 1st Sess, at 2. That would require those businesses to

against interstate commerce, and is fairly related to the services provided by the

State.” Id. at 279 (summarizing prior case law). See Charles A. Trost, Federal

Limitations on State and Local Tax § 2:22 (Westlaw 2d ed, updated Nov 2023)

(identifying Complete Auto Transit as the “landmark case” on the subject).

5

Those decisions are reviewed briefly in Wis. Dep’t of Revenue v. William

Wrigley, Jr., Co., 505 US 214, 220-21, 112 S Ct 2447, 120 L Ed 2d 174 (1992).

Substantially more details on all three decisions are available in Brian S.

Gillman, Wisconsin Department of Revenue v. William Wrigley, Jr., Co.: A Step

out of the Definitional Quagmire of Section 381, 78 Iowa L Rev 1169, 1171-75

(1993).

Cite as 372 Or 509 (2024) 515

retain “legal counsel and accountants who are familiar with

the tax practice of each jurisdiction.” Id. The result would be

“increases in overhead charges, in some cases to an extent

that will make it uneconomical for a small business to sell

at all in areas where volume is small.” Id.

Those concerns led Congress to enact Section 381.

See Wisconsin Dept. of Revenue v. William Wrigley, Jr., Co.,

505 US 214, 222, 112 S Ct 2447, 2453, 120 L Ed 2d 174 (1992)

(so explaining); Paul E. Guttormsson, Gumming Up the

Works: How the Supreme Court’s Wrigley Opinion Redefined

Solicitation of Orders under the Interstate Commerce Tax Act

(15 U.S.C. 381), 1993 Wis L Rev 1375, 1379-80 (1993); Paul

J. Hartman, Solicitation and Delivery under Public Law

86-272: An Uncharted Course, 29 Vand L Rev 353, 358-59

(1976).

C. Relevant Provisions of Section 381

The case before us involves Section 381(a). Section

381(a), which has two related restrictions, provides, in part:

“(a) Minimum standards. No State * * * shall have

power to impose * * * a net income tax on the income derived

within such State by any person from interstate commerce

if the only business activities within such State by or on

behalf of such person during such taxable year are either,

or both, of the following:

“(1) the solicitation of orders by such person, or his

representative, in such State for sales of tangible per-

sonal property, which orders are sent outside the State for

approval or rejection, and, if approved, are filled by ship-

ment or delivery from a point outside the State; and

“(2) the solicitation of orders by such person, or his rep-

resentative, in such State in the name of or for the benefit

of a prospective customer of such person, if orders by such

customer to such person to enable such customer to fill

orders resulting from such solicitation are orders described

in paragraph (1).”

The first provision, Section 381(a)(1), generally pro-

tects an out-of-state business from taxation so long as it

restricts the actions of its representatives to the solicitation

of orders for sales within the taxing state. The solicitation

516 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

must stop short of closing the sale, though; the order must

be accepted outside the state, and the goods must be shipped

from outside the state. 15 USC § 381(a)(1); see Charles A.

Trost, Federal Limitations on State and Local Tax § 10:9

(Westlaw 2d ed, Nov 2023 update) (summarizing provision).6

The requirement that the order be accepted outside

the taxing state implies an actual decision taking place out-

side the state. As one commentator noted:

“[I]n-state acts which tend to diminish the need for or

make a total sham of the already highly formal out-of-state

approval or rejection phase of the interstate solicitation

process would seem to be properly outside the protection

intended by Congress.”

Berndt Lohr-Schmidt, Developing Jurisdictional Standards

for State Taxation of Multistate Corporate Net Income, 22

Hastings LJ 1035, 1083-84 (1971).

The second provision, Section 381(a)(2), explicitly

incorporates Section 381(a)(1) and functionally extends the

same protections one additional step beyond direct custom-

ers. As noted, Section 381(a)(1) allows a business to solicit

orders directly from customers, provided the resulting orders

are accepted outside the taxing state. Though the phrasing

is cumbersome, Section 381(a)(2) allows the business to also

solicit orders from indirect customers—persons who will

order, not from the business itself, but from the business’s

in-state direct customers.7 But the business’s solicitation of

6

The provision bears a strong resemblance to the Supreme Court’s ear-

lier case law allowing regarding state and local taxation of “peddlers” but not

“drummers.”

7

To make that abstraction more concrete: A business’s direct customers

may be wholesalers, while its indirect customers are retailers. Orders from the

retailers go to the wholesalers, and the wholesalers in turn fill their inventory

by ordering from the business. Under Section 381(a)(2), the business’s represen-

tatives can solicit retailers to order from wholesalers, provided that (1) the solici-

tation is designed “to enable” the wholesalers to fill the orders; and (2) the whole-

salers’ orders to the business will still come within the safe harbor of Section

381(a)(1)—that is, the wholesalers’ orders are approved, and the products are

shipped, from outside the taxing state. See 15 USC § 381(a)(2); Trost, Federal

Limitations on State and Local Tax § 10.9 (summarizing provision); Wrigley,

505 US at 233-34 (explaining that Section 381(a)(2) “shields a manufacturer’s

‘missionary’ request that an indirect customer (such as a consumer) place an

order, if a successful request would ultimately result in an order’s being filled by

a [Section] 381 ‘customer’ of the manufacturer, i.e., by the wholesaler who fills

the orders of the retailer with goods shipped to the wholesaler from out of state.”).

Cite as 372 Or 509 (2024) 517

such orders is limited to activities that “enable” the busi-

ness’s in-state customers to fill those orders.

Under both parts of Section 381(a), however, the

statutory text requires that the business’s “only busi-

ness activities” in the taxing state fall within the scope of

“solicitation of orders” for interstate sales. 15 USC § 381(a)

(emphasis added); see Wrigley, 505 US at 223 (same); Herff

Jones Co. v. Tax Com., 247 Or 404, 412, 430 P2d 998 (1967)

(same). “Solicitation of orders” stops short of the business

making sales. See 15 USC § 381(c) (which permits indepen-

dent contractors not only to solicit orders, but also to make

sales); Wrigley, 505 US at 229 n 5 (noting that the “activities

that are most clearly not immunized by the statute” include

“actual sales” (emphasis in original)). Although de minimis

violations will not take a business outside the protections of

Section 381(a), see Wrigley, 505 US at 231, the statute pro-

tects a business whose activities are limited to “solicitation

of orders” alone. That is the point on which this case turns:

whether the in-state actions of Santa Fe’s representatives

went beyond the “solicitation of orders.”

D. Limits on “Solicitation of Orders”

The meaning of the term “solicitation of orders,”

as used in Section 381(a), has been one of the most difficult

issues for courts attempting to interpret that statute. Prior

to the Court’s decision in Wrigley, the state courts had offered

various interpretations. See Guttormsson, 1993 Wis L Rev at

1381-85 (reviewing state court cases to date). This court had

addressed the issue more than once. See Herff Jones Co., 247

Or at 411-12 (discussing “broad interpretation” seemingly

adopted in Smith Kline & French v. Tax Com., 241 Or 50, 403

P2d 375 (1965), but later rejected by Cal-Roof Wholesale v.

Tax Com., 242 Or 435, 410 P2d 233 (1966)).

In Wrigley, the United States Supreme Court inter-

preted the term “solicitation of orders” in detail. Because

that interpretation guides our decision in this case, we dis-

cuss the facts and the Court’s opinion in that case in some

detail.

William Wrigley, Jr., Co., a gum manufacturer, was

headquartered in Chicago, but it sent sales representatives

518 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

into Wisconsin. 505 US at 216. The Supreme Court had to

determine whether actions taken by Wrigley’s representa-

tives exceeded the safe harbor of Section 381(a). It concluded

that they did. Id. at 232-33.

The Court first considered what “solicitation of

orders” meant as used in the statute. It began by examining

the meaning of “solicitation” generally:

“ ‘Solicitation,’ commonly understood, means ‘asking’ for,

or ‘enticing’ to, something, see Black’s Law Dictionary

1393 (6th ed 1990); Webster’s Third New International

Dictionary 2169 (1981) (‘solicit’ means ‘to approach with a

request or plea (as in selling or begging)’).”

Id. at 223 (brackets omitted). The Court went on to conclude

that “solicitation of orders” was not limited to the request

for a purchase; instead, it included “the entire process asso-

ciated with the invitation.” Id. at 225. Nor was “solicitation

of orders” limited to activities “essential” to the request to

purchase: If the wording were limited in that way, the Court

explained, then

“it would not cover salesmen’s driving on the State’s roads,

spending the night in the State’s hotels, or displaying

within the State samples of their product. We hardly think

the statute had in mind only day-trips into the taxing juris-

diction by emptyhanded drummers on foot.”

Id. at 226. Again, however, “solicitation of orders” does not

include “actual sales”—which the Court described as one of

the “activities that are most clearly not immunized by the

statute.” Wrigley, 505 US at 229 n 5 (emphasis in original).

At the same time, the Supreme Court also rejected

the suggestion that “solicitation of orders” should be under-

stood to mean whatever conduct might be considered rou-

tine or customary in the course of a solicitation. Accepting

that suggestion, the Court reasoned, would

“convert[ ] a standard embracing only a particular activity

(‘solicitation’) into a standard embracing all activities rou-

tinely conducted by those who engage in that particular

activity (‘salesmen’). If, moreover, the approach were to be

applied (as respondent apparently intends) on an indus-

try-by-industry basis, it would render the limitations of

Cite as 372 Or 509 (2024) 519

[Section] 381(a) toothless, permitting ‘solicitation of orders’

to be whatever a particular industry wants its salesmen to

do.”

Id. at 227 (footnote omitted).

The Court instead concluded that a business activ-

ity would be a protected “solicitation of orders” as long as

the only business purpose for the activity was to help solicit

orders. The “clear line” separating a protected “solicitation”

from unprotected activities was drawn

“between those activities that are entirely ancillary to

requests for purchases—those that serve no independent

business function apart from their connection to the solicit-

ing of orders—and those activities that the company would

have reason to engage in anyway but chooses to allocate to

its in-state sales force.”

Id. at 228-29 (emphasis in original; footnote omitted).

The Supreme Court then offered some examples

of how that test would apply. A business activity would not

exceed the scope of the “solicitation of orders” if it involved

giving a sales representative a car and a stock of samples:

“the only reason to do it is to facilitate requests for pur-

chases.” Id. at 229. But having sales representatives repair

or service the business’s products would exceed the “solicita-

tion of orders,” and so would not be protected by Section 381,

because

“there is good reason to get that done whether or not the

company has a sales force. Repair and servicing may help

to increase purchases; but it is not ancillary to requesting

purchases, and cannot be converted into ‘solicitation’ by

merely being assigned to salesmen.”

Id. (citing Herff Jones for proposition that there is “no

[Section] 381 immunity for sales representatives’ collection

activities”).

The Court then turned to the facts before it and

considered whether the activities by Wrigley’s representa-

tives exceeded the scope of “solicitation of orders.” Three

activities were important to the Court’s decision. The first

two involved representatives contacting Wrigley’s indi-

rect customers—retailers—on behalf of Wrigley’s direct

520 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

customers—wholesalers. See 505 US at 218; William Wrigley,

Jr. Co. v. Dept. of Rev., 160 Wis 2d 53, 64-65, 465 NW2d 800,

804 (1991), rev’d on other grounds, Wrigley, 505 US 214 (pro-

viding additional details). First, the representatives would

offer free gum displays and seek to have them prominently

displayed. Wrigley, 505 US at 218. If the retailer did not have

sufficient gum in stock to fill the displays, then the represen-

tative would fill the display with a stock of gum that the rep-

resentative had brought. Id. The retailer would be charged

for the gum, however, by a mechanism—the “agency stock

check”—that involved the retailer paying the wholesaler,

not directly paying Wrigley. Id. Second, the representatives

would check the retailer’s stock and replace any gum that

had gone stale. Id. at 218-19. The replacement of stale stock

was done without charge. Id. And third, Wrigley gave its

sales representatives—who resided in Wisconsin—approx-

imately $1,000 worth of gum each to perform those two

actions. Id. at 217-18. The Court concluded that all three of

those activities exceeded the scope of “solicitation of orders.”

First, the Supreme Court explained that Wrigley’s

representatives had exceeded the scope of “solicitation of

orders” when they replaced stale gum:

“Wrigley would wish to attend to the replacement of spoiled

product whether or not it employed a sales force. Because

that activity serves an independent business function quite

separate from requesting orders, it does not qualify for

[Section] 381 immunity.”

Id. at 233. The Court rejected the argument that replace-

ment was a “ ‘promotional necessity’ designed to ensure con-

tinued sales.” Id. For an activity to be protected by Section

381’s safe harbor, the Court explained, “it is not enough that

the activity facilitate sales; it must facilitate the requesting

of sales, which this did not.” Id. (emphases in original; foot-

note omitted).

Second, the Court concluded that Wrigley’s repre-

sentatives had exceeded the scope of “solicitation of orders”

when they placed gum into retailers’ displays (the “agency

stock checks”). Specifically addressing Section 381(a)(2), the

Court explained that Wrigley’s actions had an independent

business purpose beyond mere solicitation:

Cite as 372 Or 509 (2024) 521

“It might seem * * * that setting up gum-filled display

racks, like Wrigley’s general advertising in Wisconsin,

would be immunized by [Section] 381(a)(2). What destroys

this analysis, however, is the fact that Wrigley made the

retailers pay for the gum, thereby providing a business pur-

pose for supplying the gum quite independent from the

purpose of soliciting consumers. Since providing the gum

was not entirely ancillary to requesting purchases, it was

not within the scope of ‘solicitation of orders.’ ”

Id. at 234 (emphasis in original; footnote omitted). Even though

the retailers were making those payments to the wholesalers

and not to Wrigley directly, the payments were sufficient to

take Wrigley out of the safe harbor of Section 381(a)(2).

Finally, the Court concluded that Wrigley, by stor-

ing gum in-state, also exceeded the scope of “solicitation of

orders” because the vast majority of that gum was used to

replace stale gum or the “agency stock checks,” which were

not themselves protected activities. Id.

With that understanding of the background of

Section 381 and how it has been interpreted by the Supreme

Court, we turn to the facts developed in the Tax Court regard-

ing the scope of Santa Fe’s activities in relation to wholesalers

and retailers in Oregon, before explaining why those activi-

ties took Santa Fe outside of Section 381’s safe harbor.

II. FACTS AND PROCEEDINGS

A. Facts

The parties stipulated to the underlying facts. We

set out below only those facts relevant to our decision, taken

from the stipulation and its attached exhibits. All facts

should be understood to refer to tax years 2010-13.

Santa Fe is a New Mexico corporation operating

out of state. Santa Fe had no offices or inventory of its own

located in Oregon.

During the relevant tax years, Santa Fe sold

tobacco products only to wholesalers.8 Wholesalers in turn

8

During 2010, Santa Fe made some direct sales to Oregon retailers. The

department does not rely on those sales to establish Santa Fe’s tax liability.

Accordingly, our analysis will proceed as though Santa Fe had not made any

in-state sales during the relevant tax years.

522 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

sold Santa Fe’s products to retailers; retailers then resold

the products to consumers.

Santa Fe sent its employees into Oregon to persuade

Oregon retailers to order Santa Fe’s products from whole-

salers. Many of those wholesalers were also located in

Oregon. When a representative visited an Oregon retailer

in person and convinced the retailer to agree to order Santa

Fe’s products from a wholesaler, the representative could

take one of two actions.

One option was for the representative to leave

the retailer a “sell sheet order.” The sell sheet order forms

were prepared by Santa Fe. They were captioned “Santa Fe

Natural Tobacco Account Profile” and included blank spaces

for the retailer’s account name, number, shipping informa-

tion, and Santa Fe product selection. The representative

would “write the quantities of each item on the appropriate

wholesaler sell sheet and leave the sheet with the retailer”

for the retailer to send to the wholesaler. A sell sheet order

was just a “suggestion” to buy; “[i]t is up to the retailer to

follow through and purchase the product.” Thus, a sell sheet

order would seem to be a classic example of the type of solic-

itation that falls within the safe harbor of Section 381, and

the department does not contend that Santa Fe’s actions

regarding sell sheet orders took it outside the safe harbor of

Section 381.

Another option for the representative, however, was

to take a “prebook order.” In some ways, prebook orders were

similar to sell sheet orders. Like the sell sheet order forms,

the prebook order forms were also prepared by Santa Fe and

had a caption at the top identifying Santa Fe rather than

the wholesaler. A prebook order would also be filled out by

Santa Fe’s representative.

The prebook order process, however, diverged from

the sell sheet order process in ways that, as we will explain,

made the process more like the facilitation of sales within

Oregon, rather than solicitation of orders that could be

accepted or rejected by Santa Fe’s Oregon wholesalers. Below

the caption “Santa Fe Natural Tobacco Company Prebook

Order Form,” the form included the words “Sold To,” “Date,”

Cite as 372 Or 509 (2024) 523

and “Delivery Date.” The prebook order form would imme-

diately be signed by the retailer on the line labeled “Buyer

Name” and “Buyer Signature.” The representative would

then personally send the order to the wholesaler by hard

copy, phone, fax, or email/electronic delivery (but usually by

fax).

When a wholesaler received a prebook order, that

triggered a provision of a contractual agreement with Santa

Fe: the “Distributor Incentive Program Agreements” (“incen-

tive agreements”). As relevant here, the incentive agree-

ments required every wholesaler to “accept and process”

prebook orders. The 2011 incentive agreement, for example,

provided that wholesalers must

“[a]ccept and process pre-book orders initiated by [Santa

Fe] on behalf of their retail accounts. These pre-books will

be in the form of hard copy, fax, and/or email.”

The other incentive agreements were functionally identical.

As we will explain, the incentive agreements imposed sub-

stantial economic penalties on any wholesaler who refused

to accept a prebook order.

The incentive agreements provided for wholesalers

to receive incentive payments as a rebate from Santa Fe for

each carton that the wholesaler sold.9 Each of the incentive

agreements provided that a breach of the agreement would

be cause for Santa Fe to cease making incentive payments on

cartons sold. Beginning with the 2011 version of the incen-

tive agreement, Santa Fe’s declaration of a breach would

not only entitle it to discontinue future payments to the

wholesaler; Santa Fe expressly had the right to require the

wholesaler to repay all those payments already made under

the incentive agreement. Santa Fe was also given exclusive

discretion to determine whether a wholesaler had complied

9

Under the 2010 incentive agreement, the rebate was 20 cents per carton,

rising to 40 cents per carton for every carton sold beyond the previous year’s

sales.

Under the 2011 and 2012 incentive agreements, a wholesaler could receive

up to 50 cents per carton: 20 cents credited to the invoice when the product

was shipped, with additional quarterly payments of 30 cents per carton “to

those [wholesalers] which fully meet * * * all [incentive agreement] Rules and

Procedures.” Whether a wholesaler had fully met all incentive agreement rules

and procedures was “to be determined by [Santa Fe] in its sole discretion.”

524 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

with the terms of the incentive agreements. Moreover, a

wholesaler was not permitted to purchase Santa Fe’s prod-

ucts “unless [the wholesaler] entered into a[n] [incentive

agreement].”10

Because the incentive agreements expressly

required wholesalers to accept and process prebook orders

and imposed substantial economic penalties on any whole-

saler who refused to do so, Santa Fe trained its trade rep-

resentatives to emphasize prebook orders, not sell sheet

orders. Those materials expressly described a prebook order

as “a guaranteed order.” Those materials added that pre-

book orders “ensure the order will be placed” and “ensure

that line extensions sold in [sic] during the sales call will

be ordered and placed in distribution within the outlet/

account.”

Santa Fe also set a “specific prebook goal” for its

trade representatives; “only valid prebooks [could] be

counted towards that goal.” Santa Fe’s materials for its rep-

resentatives directed them to “[a]lways attempt to place pre-

booked orders.” Santa Fe had a “role play” for its representa-

tives where the stated objective was “[t]o get a pre-book”; it

concluded with the representative asking the retailer, “How

about if I prebook these styles through your wholesaler for

you today[?]”

During the relevant tax years, Santa Fe’s trade rep-

resentatives placed an average of 13.3 prebook orders per

month from Oregon retailers.

In contrast to prebook orders, none of the incentive

agreements addressed sell sheet orders in any way. Sell

sheet orders, the materials state, are not guaranteed and

are a mere “suggestion” for the retailer to order.

10

The 2011 and 2012 incentive agreements were emphatic on the point:

“[The wholesaler] agrees that all of its obligations under this [incentive

agreement] are material, that full performance of all of its obligations under

this [incentive agreement] is essential, and that [Santa Fe] has no obliga-

tion to accept any product orders from, or make any monetary payments to,

[the wholesaler] if [the wholesaler] breaches or in any way fails to perform in

whole or part any provision or requirement of this [incentive agreement].”

Cite as 372 Or 509 (2024) 525

B. Proceedings Below

During the relevant years, Santa Fe timely filed

Oregon tax returns. It reported no Oregon taxable income,

instead asserting that its activities in Oregon fell within the

protections of Section 381.

The department audited Santa Fe’s tax returns

and rejected Santa Fe’s claimed immunity. The depart-

ment assessed deficiencies for every tax year, from a low of

$395,947 for tax year 2010, to a high of $771,122 for tax year

2013 (not including substantial understatement penalties

and interest for each year).

Santa Fe appealed to the Regular Division of the

Tax Court,11 where the matter was tried on stipulated facts.

Santa Fe argued that prebook orders were the mere solici-

tation of orders from indirect customers and so protected by

Section 381(a)(2). Santa Fe contended that prebook orders

differed from sell sheet orders only through the “ministerial

act” of having Santa Fe’s sales representative, rather than

the retailer, transmit the order by pressing the button on a

fax machine.

The department conceded that prebook orders, “in

isolation,” could have been protected by Section 381(a)(2).

But it emphasized that the prebook orders did not exist in

isolation, because Santa Fe had used the incentive agree-

ments to require wholesalers to “accept and process” those

orders. The department contended that Santa Fe “went

beyond mere solicitation” because its employees, while in

Oregon, delivered signed orders to wholesalers who had

already agreed, in advance, to “accept and process” orders

transmitted by Santa Fe’s employees.

On that point, Santa Fe replied that the incentive

agreements only required wholesalers to “accept and pro-

cess” prebook orders, not to “fulfill” them.

11

There was an initial appeal to the Magistrate Division of the Tax Court.

For purposes of this opinion, it is sufficient for us to discuss only the proceedings

in the Regular Division; the Magistrate Division is not a court of record, and the

Regular Division hears appeals from the Magistrate Division de novo. See Village

at Main Street Phase II v. Dept. of Rev., 356 Or 164, 167-68, 339 P3d 428 (2014) (so

explaining). We will generally use “Tax Court” to refer to the Regular Division.

526 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

Although the Tax Court ultimately was not per-

suaded by the department’s argument regarding the “accept

and process” requirement of the incentive agreements (the

court concluded that “accept” was ambiguous, see 25 OTR at

151-53), the court nevertheless ruled in favor of the depart-

ment. Relying on the Supreme Court’s decision in Wrigley,

the court held that the prebook orders were more than a

“solicitation” because those orders had served an indepen-

dent business purpose for Santa Fe beyond requesting the

orders. “Writing down and forwarding the order for the

[r]etailer on the spot made the difference between a poten-

tially meaningless oral ‘yes’ and an actual order that was

more likely to result in a sale.” 25 OTR at 155-56. The Tax

Court also concluded that Santa Fe’s actions had exceeded

the scope of Section 381 in a way that was not de minimis. Id.

at 156-58. Because Santa Fe had exceeded the protections of

Section 381(a)(2), the court concluded that it was subject to

taxation in Oregon.12 Santa Fe appealed that decision to this

court.

III. DISCUSSION

The only issue before us is whether Section 381

“cuts off” Oregon’s authority to tax Santa Fe’s transactions

within this state. It is undisputed that Oregon otherwise

has authority to tax Santa Fe for income obtained here.13 In

12

The Tax Court also ruled in favor of the department on a separate ques-

tion. The department had made an alternative argument that, because the incen-

tive agreements required wholesalers to accept any and all returns of products by

retailers, Santa Fe had also exceeded the protections of Section 381(c). That sub-

section provides that an out-of-state business is protected against being taxed

in-state for the actions of “independent contractors,” provided that the activities

of the independent contractors on behalf of the business “consist solely of mak-

ing sales, or soliciting orders for sales, of tangible personal property.” 15 USC

§ 381(c). The department contended—and the Tax Court agreed—that Santa Fe’s

act of requiring wholesalers to accept all returns took Santa Fe outside the pro-

tections of Section 381. 25 OTR at 134-50.

As related to the “prebook orders,” however, Santa Fe’s representatives were

not “independent contractors,” but Santa Fe employees, and so they were not enti-

tled to make in-state “sales” by Section 381(c); instead, their activities were lim-

ited to “solicitation of orders.” And because we conclude in this opinion that Santa

Fe’s activities in Oregon fell outside the safe harbor of Section 381(a)(2), we need

not reach the merits of the Tax Court’s alternative holding that Santa Fe had also

fallen outside the safe harbor created by Section 381(c).

13

Santa Fe does not contend, for example, that Oregon’s income tax here

would violate the federal constitutional limitations imposed by the “dormant

Commerce Clause.”

Cite as 372 Or 509 (2024) 527

other words: Santa Fe is liable for Oregon income tax unless

the Section 381 safe harbor applies.

A. Standard of Review and Burden of Proof

In the Tax Court, Santa Fe (as the party challeng-

ing the department’s decision) had the burden to show, by a

preponderance of the evidence, that its actions fell within the

protections of Section 381. See ORS 305.427 (both before Tax

Court and on appeal, “the party seeking affirmative relief”

has burden of proof by “a preponderance of the evidence”);

Baisch v. Dept. of Rev., 316 Or 203, 211, 850 P2d 1109 (1993)

(“A taxpayer seeking relief from a decision of the Department

denying a deduction bears the burden of showing by a pre-

ponderance of the evidence that the deduction is allowable.”).

We rely on the stipulated facts and exhibits, and we

review the Tax Court’s legal conclusions for errors of law.

ORS 305.445.

B. Analysis

As we will explain, Santa Fe’s representatives went

beyond soliciting orders on behalf of wholesalers. Because

the wholesalers had already been committed by the terms

of their incentive agreements to accept any prebook order,

Santa Fe’s representatives were doing more than “enabling”

wholesalers to sell Santa Fe products to retailers. Instead,

they were “requiring” wholesalers to sell those products and

facilitating those sales. That exceeded the scope of the per-

mitted “solicitation of orders.”

We begin with the “prebook order” itself. As noted,

such orders used a form prepared by Santa Fe and filled

out by Santa Fe’s representatives on behalf of their indirect

customers, the Oregon retailers. Under the terms of all the

incentive agreements, wholesalers were contractually obli-

gated to accept and process those orders, and their right to

receive future payments under the incentive agreements

was contingent on complying with that contractual require-

ment.14 Starting in 2011, Santa Fe added “sticks” to the

14

We do not suggest that that the prebook order requirements were the only

duties that the incentive agreements required wholesalers to undertake. The

incentive agreements imposed at least one other primary and affirmative duty

on the wholesalers: to accept product returns. The wholesalers had other duties,

528 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

incentive agreements to match the “carrot” of future pay-

ments. See 372 Or at 523-24 (discussing in detail). First,

all wholesalers had to participate in the incentive agree-

ments, so all future business with Santa Fe depended on

the wholesalers accepting and processing those prebook

orders. Second, a wholesaler who breached the incentive

agreements by failing to accept and process prebook orders

would not only lose those future payments under the incen-

tive agreements, it would also be required to repay any pay-

ments already received. Again, the 2011 and 2012 incentive

agreements expressly provided that

“all of [the wholesaler’s] obligations under this [incentive

agreement] are material, that full performance of all of its

obligations under this [incentive agreement] is essential,

and that [Santa Fe] has no obligation to accept any prod-

uct orders from, or make any monetary payments to, [the

wholesaler] if [the wholesaler] breaches or in any way fails

to perform in whole or part any provision or requirement of

this [incentive agreement].”

When Santa Fe contractually required wholesalers

to “accept and process” prebook orders, then, the wholesaler

understood that it must comply with that obligation or the

wholesaler would face substantial economic penalties and

lose the right to continue selling Santa Fe products. As a

result, the incentive agreements went beyond “facilitat[ing]

the requesting of sales” and instead “facilitate[d] sales” by

Santa Fe’s representatives, Wrigley, 505 US at 233 (empha-

sis omitted), because the wholesalers had already been com-

mitted, by contract and by financial penalties, to complete

the transaction. As such, prebook orders went beyond the

scope of “solicitation of orders.”15

though those largely seem to have been negative (e.g., wholesalers were prohib-

ited from selling Santa Fe’s products in a manner that would violate state or

federal law) or in support of the main duties (e.g., wholesalers were required to

retain records and permit Santa Fe to perform audits). The point remains, how-

ever: Santa Fe considered the acceptance and processing of prebook orders to be

so important that it put the requirement into a contract that imposed substantial

economic penalties for any breach.

15

As noted, the Tax Court had concluded that the “accept and process” pro-

vision was ambiguous in a legal sense. For wholesalers, however, the economic

realities represented by the phrase were entirely unambiguous: wholesalers had

to accept prebook orders or become subject to immediate economic penalties by

Santa Fe. That economic reality is much more relevant than the mere possibility

Cite as 372 Or 509 (2024) 529

The term “solicitation of orders” is used in both

Section 381(a)(1) and Section 381(a)(2). The Supreme Court’s

ordinary principles of statutory interpretation direct us to

construe “solicitation of orders” to have the same meaning

in both sections. See Sullivan v. Stroop, 496 US 478, 484, 110

S Ct 2499, 2504, 110 L Ed 2d 438 (1990) (the “normal rule of

statutory construction [is] that identical words used in dif-

ferent parts of the same act are intended to have the same

meaning” (internal quotation marks and citations omitted));

Wrigley, 505 US at 225 (noting same principle).

Section 381(a)(1) shows that a “solicitation” does not

include accepting the order (or shipping the goods). Again,

that subsection protects “solicitation of orders” so long as

“[the] orders are sent outside the State for approval or rejec-

tion, and, if approved, are filled by shipment or delivery

from a point outside the State.” The requirement that the

approval occur outside the state might seem to be a mere

formality, see Lohr-Schmidt, 22 Hastings LJ at 1083-84 (so

noting), but it is necessary.

The requirement that acceptance occur outside the

state does not apply to Section 381(a)(2), of course; the text

of Section 381(a)(2) shows that a business’s representatives

may solicit orders on behalf of direct customers within the

taxing state. But in both contexts, the activity must be lim-

ited to a “solicitation” of orders.

In Wrigley, the Supreme Court explained that

“solicit” means “asking for” or “enticing to” or “approach

with a request or plea.” 505 US at 223 (internal quotation

marks and citations omitted)). Nothing suggests that Santa

Fe’s representatives told retailers about the provision of

the incentive agreements requiring wholesalers to “accept

and process” prebook orders, much less that the represen-

tatives used it as a selling point to encourage the retailer

that expensive litigation might eventually lead to a court decision that would

permit a wholesaler to refuse a prebook order without penalty.

For its part, Santa Fe argues that it is significant that the incentive agree-

ments use the words “accept and process,” rather than “fulfill.” “Fulfill” is not a

legal term of art, however. Santa Fe offers no authority or support for its implicit

suggestion that the phrase “accept and process” unambiguously excludes a

requirement that the wholesalers “fulfill” the order.

530 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

to buy Santa Fe’s products. To the contrary: The sample

“role plays” for representatives did not mention the “accept

and process” obligation at all. From the perspective of the

retailer, a prebook order was just a sell sheet order that

someone else turned in for them. But it was no such thing

from the perspective of a wholesaler—or from the perspec-

tive of Santa Fe, which had used the incentive agreements

to make prebook orders amount to “guaranteed order[s].”

Prebook orders, as something that wholesalers had already

committed themselves to accept, thus facilitated the sale

and not the solicitation. See Wrigley, 505 US at 233 (“[I]t is

not enough that the activity facilitate sales; it must facilitate

the requesting of sales, which this did not.” (Emphases in

original.)).

That conclusion also follows from the full definition

of “solicitation of orders” that the Supreme Court articu-

lated in Wrigley. The “accept and process” obligation that

Santa Fe imposed was not “entirely ancillary to requests

for purchases.” Id. at 228 (emphasis omitted). The prebook

order process, as set up by the incentive agreements, instead

served an “independent business function apart from their

connection to the soliciting of orders,” id. at 228-29: It

allowed Santa Fe’s representatives to go beyond requesting

sales and into facilitating sales on behalf of wholesalers, and

to quickly have orders filled from stock that Oregon whole-

salers were, in effect, holding for Santa Fe in-state. A whole-

saler could not refuse to “accept and process” a single Santa

Fe prebook order without risking future incentive payments

for every Santa Fe product that it sold to every retailer, and,

starting in 2011, a wholesaler risked being required to

repay every incentive payment that it had already received

for sales to every retailer. Thus, Santa Fe was doing far more

than simply “enabling” Oregon wholesalers to sell Santa

Fe’s products.16

16

The Tax Court reached a similar conclusion, but on much narrower

grounds. It correctly recognized that prebook orders increased the chances of a

sale of Santa Fe’s products, but the court’s analysis seems to have relied almost

entirely on the act of Santa Fe’s representative transmitting the prebook order to

the wholesaler. See 25 OTR at 154-56. Our holding does not rely on the narrow

act of transmission. We conclude that prebook orders should be considered in

light of the contractual obligations and economic realities that Santa Fe’s incen-

tive agreements imposed on wholesalers.

Cite as 372 Or 509 (2024) 531

As we will explain, Santa Fe used prebook orders—

bolstered by the incentive agreements—in the same way

that the gum manufacturer in Wrigley used “agency stock

checks.” Again, Wrigley’s representatives would fill free

gum displays using the stock of gum that the representative

had brought into the state, requiring the retailer to pay a

wholesaler for the gum. See Wrigley, 505 US at 218. Wrigley

thus had exceeded the scope of Section 381(a)(2) in two dif-

ferent ways. First, “Wrigley made the retailers pay for the

gum, thereby providing a business purpose for supplying

the gum quite independent from the purpose of soliciting

consumers.” Id. at 234 (emphasis in original). Second, the

representatives’ in-state stock of gum to fill the displays—a

stock that the retailers had to pay for—also exceeded the

protections of Section 381. Id.

That parallels what Santa Fe did here. When Santa

Fe’s representatives obtained a prebook order from an

Oregon retailer, they were not just soliciting orders. They

were facilitating sales on behalf of wholesalers, who were

for practical purposes already committed to accept those

sales. And, because Oregon wholesalers had no true ability

to decline the sale, the wholesaler’s stock of Santa Fe prod-

ucts functioned as if Santa Fe itself had stored the stock

in-state—also falling outside the scope of Section 381(a).

In our view, then, prebook orders cannot be reduced

to a Santa Fe representative performing the “ministerial”

act of “push[ing] the button on a fax machine,” as Santa Fe

argues. (Emphasis omitted.) That framing would ignore the

economic structure that Santa Fe had constructed around

“prebook orders,” using its incentive agreements with whole-

salers.

Considered in its factual and legal context, then,

Santa Fe and its representatives exceeded the scope of “solic-

itation of orders” as that term is used in Section 381(a)(2)

when they obtained prebook orders from Oregon retailers.

C. Prebook Orders Were Not De Minimis

That does not end our analysis. In Wrigley, the

Supreme Court further explained that “the venerable maxim

de minimis non curat lex (‘the law cares not for trifles’)”

532 Santa Fe Natural Tobacco Co. v. Dept. of Rev.

applies to Section 381. 505 US at 231. A company should not

become “liable for hundreds of thousands of dollars in taxes

if one of its salesmen sells a 10-cent item in state.” Id. In the

context of Section 381, the Court held that

“whether in-state activity other than ‘solicitation of orders’

is sufficiently de minimis to avoid loss of the tax immu-

nity conferred by [Section] 381 depends upon whether that

activity establishes a nontrivial additional connection with

the taxing State.”

Id. at 232.

The Court then explained why it concluded that the

de minimis principle did not protect Wrigley under those

facts:

“Wrigley’s sales representatives exchanged stale gum, as

a matter of regular company policy, on a continuing basis,

and Wrigley maintained a stock of gum worth several thou-

sand dollars in the State for this purpose, as well as for the

less frequently pursued (but equally unprotected) purpose

of selling gum through ‘agency stock checks.’ Although the

relative magnitude of these activities was not large com-

pared to Wrigley’s other operations in Wisconsin, we have

little difficulty concluding that they constituted a nontriv-

ial additional connection with the State.”

Id. at 235.

Here, the parties stipulated that Santa Fe’s repre-

sentatives obtained an average of 13.3 prebook orders per

month from Oregon retailers. That, combined with exhibits

showing Santa Fe’s strong emphasis on its representatives

obtaining prebook orders, is sufficient for us to conclude that

its actions were not de minimis. Like Wrigley, Santa Fe was

engaging in the unprotected activity “as a matter of regu-

lar company policy, on a continuing basis.” Id. The number

of such orders per month is also not de minimis. Thus, “we

have little difficulty concluding that they constituted a non-

trivial additional connection with the State.” Id.17

17

Although the record does not give the value of prebook orders or compare

the size of those orders to Santa Fe’s other sales within the state, we agree with

the Tax Court: In this context, the burden rested on Santa Fe to come forward

with evidence that the sales were trivial. ORS 305.427 (both before Tax Court

and on appeal, “the party seeking affirmative relief” has burden of proof by “a

preponderance of the evidence”); see 25 OTR at 157-58 (so concluding).

Cite as 372 Or 509 (2024) 533

III. CONCLUSION

For the reasons set out above, we conclude that

Santa Fe’s business activities—specifically, the pursuit of

prebook orders by its representatives in Oregon, invoking

incentive agreement contractual provisions used by Santa

Fe to ensure that wholesalers treated each one of those

orders favorably—exceeded the scope of permitted “solici-

tation of orders” under Section 381(a)(2). We further agree

that Santa Fe’s activities were not de minimis. Accordingly,

Santa Fe was subject to Oregon income tax.

The judgment of the Tax Court is affirmed.

Unlike the Tax Court, however, we would add that it is far from clear that the

size of a business’s protected activities has any bearing on whether the unpro-

tected activities create a nontrivial additional connection. See Wrigley, 505 US at

235 (unprotected activities made nontrivial additional connection, even though

“the relative magnitude of these activities was not large compared to Wrigley’s

other operations in Wisconsin”).

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

A word about cookies

We need a few to keep you signed in and the library working. The rest help us see which pages people use and where they get stuck. They stay off unless you say yes.