“In any event, a ruling on a motion for dismissal pursuant to Rule 12(b)(6) is not an occasion for the court to make findings of fact.”
How later courts described this case
- “In any event, a ruling on a motion for dismissal pursuant to Rule 12(b)(6) is not an occasion for the court to make findings of fact.”
- reversing denial of motion to dismiss and holding as a matter of law that plaintiff’s claims under state consumer fraud statute concerning airline’s frequent flyer program related to price
- reversing denial of motion to dismiss and holding as a matter of law that plaintiff’s claims under state consumer fraud statute concerning airline’s frequent flyer program related to airline’s pricing
- explaining that “the plausibility standard is lower than a probability standard, and there may therefore be more than one plausible interpretation of a defendant's words, gestures, or conduct”
Written by the judges who cited it.
The opinion
UNITED STATES BANKRUPTCY COURT NOT FOR PUBLICATION
SOUTHERN DISTRICT OF NEW YORK
--------------------------------------------------------x
In re: : Case No. 20-11254 (JLG)
:
LATAM Airlines Group S.A., et al., : Chapter 11
:
Debtors.1 : (Jointly Administered)
--------------------------------------------------------x
TM Solutions USA LLC, :
:
Plaintiff :
:
v. : Adv. Pro. No. 20-01207-JLG
:
LATAM Airlines Group S.A. Inc., :
:
Defendant. :
---------------------------------------------------- x
MEMORANDUM DECISION AND ORDER GRANTING DEFENDANT’S
MOTION TO DISMISS THE COMPLAINT AND DENYING
PLAINTIFF’S MOTION TO AMEND THE COMPLAINT
1 The Debtors in these chapter 11 cases, along with each Debtor’s tax identification number (as applicable), are:
LATAM Airlines Group S.A. (59-2605885); Lan Cargo S.A. (98-0058786); Transporte Aéreo S.A. (96-9512807);
Inversiones Lan S.A. (96-5758100); Technical Training LATAM S.A. (96-847880K); LATAM Travel Chile II S.A.
(76-2628945); Lan Pax Group S.A. (96-9696800); Fast Air Almacenes de Carga S.A. (96-6315202); Línea Aérea
Carguera de Colombia S.A. (26-4065780); Aerovías de Integración Regional S.A. (98-0640393); LATAM Finance
Ltd. (N/A); LATAM Airlines Ecuador S.A. (98-0383677); Professional Airline Cargo Services, LLC (35-2639894);
Cargo Handling Airport Services, LLC (30-1133972); Maintenance Service Experts, LLC (30-1130248); Lan Cargo
Repair Station LLC (83-0460010); Prime Airport Services Inc. (59-1934486); Professional Airline Maintenance
Services LLC (37-1910216); Connecta Corporation (20-5157324); Peuco Finance Ltd. (N/A); Latam Airlines Perú
S.A. (52-2195500); Inversiones Aéreas S.A. (N/A); Holdco Colombia II SpA (76-9310053); Holdco Colombia I
SpA (76-9336885); Holdco Ecuador S.A. (76-3884082); Lan Cargo Inversiones S.A. (96-9696908); Lan Cargo
Overseas Ltd. (85-7752959); Mas Investment Ltd. (85-7753009); Professional Airlines Services Inc. (65-0623014);
Piquero Leasing Limited (N/A); TAM S.A. (N/A); TAM Linhas Aéreas S.A. (65-0773334); Aerolinhas Brasileiras
S.A. (98-0177579); Prismah Fidelidade Ltda. (N/A); Fidelidade Viagens e Turismo S.A. (27-2563952); TP
Franchising Ltda. (N/A); Holdco I S.A. (76-1530348) and Multiplus Corredora de Seguros Ltda. (N/A). For the
purpose of these chapter 11 cases, the service address for the Debtors is: 6500 NW 22nd Street Miami, FL 33131.
A P P E A R A N C E S :
AYALA LAW, P.A.
Counsel for Plaintiff TM Solutions USA LLC
2490 Coral Way, Suite 401
Miami, Florida 33145
By: Eduardo A. Maura, Esq.
Luis F. Quesada, Esq.
CLEARY GOTTLIEB STEEN &
HAMILTON LLP
Counsel for the Debtors and Debtors
in Possession
One Liberty Plaza
New York, New York 10006
By: Luke A. Barefoot, Esq.
Lina Bensman, Esq.
Jessica M. Roll, Esq.
HON. JAMES L. GARRITY, JR.
U.S. BANKRUPTCY JUDGE
INTRODUCTION
LATAM Airlines Group S.A. (“LATAM” or “Defendant”) is a chapter 11 debtor herein
and the defendant in this adversary proceeding.2 Before the Court are two motions filed in this
adversary proceeding. In the first motion (the “Motion” or the “Motion to Dismiss”),3 LATAM
seeks dismissal of the complaint (the “Complaint”),4 and each of the claims therein asserted by
plaintiff TM Solutions USA LLC (the “Plaintiff” or “TM Solutions”) for failure to state a claim
pursuant to Rule 12(b)(6) of the Federal Rules of Civil Procedure (“Rule 12(b)(6)”)
2 LATAM and its debtor and non-debtor affiliates are collectively referred to herein as “LATAM” and the
debtors as the “Debtors.”
3 Defendant LATAM Airlines Group S.A.’s Motion to Dismiss the Class Action Complaint [ECF No. 7] and
Defendant LATAM Airlines Group S.A.’s Memorandum of Law in Support of Its Motion to Dismiss the Class Action
Complaint [ECF No. 8]. Citations to “ECF No. ___” refer to documents filed on the Court’s electronic docket of
this Adversary Proceeding. References to documents filed in the Debtors’ main Chapter 11 Cases will be designated
with the applicable “Case No. ___” preceding the “ECF No. ___.”
4 Class Action Complaint [ECF No. 1].
(the “Federal Rules”), made applicable to this proceeding by Rule 7012 of the Federal Rules of
Bankruptcy Procedure (the “Bankruptcy Rules”).5 The Plaintiff opposes the Motion (the
“Opposition”),6 and LATAM has filed a reply to the Opposition (the “Reply”).7 The Court
heard oral argument on the Motion.8
The second motion is TM Solutions’ motion to amend and supplement the Complaint
(the “Motion to Amend”),9 which seeks leave to amend TM Solutions’ allegations and
supplement the Complaint (the “Proposed AC”) with allegations from an additional putative
class representative, Jazmin Torres (“Torres”). LATAM opposes the Motion to Amend (“Opp.
Am.” or “Opposition to Amendment”),10 and the Plaintiff has filed a reply to the Opposition to
Amendment (“Rep. Am.” or “Reply to Amendment”).11 The Court did not hear argument on
the Motion to Amend.
In support of the Motion to Dismiss, LATAM contends there are multiple grounds under
which the Court should dismiss each count of the Complaint. As discussed below, in granting the
5 In support of the Motion, the Defendant filed the Declaration of Jessica Roll in Support of Defendant LATAM
Airlines Group S.A.’s Motion to Dismiss the Class Action Complaint [ECF No. 9] (the “Roll Decl.” or “Roll
Declaration”).
6 Plaintiff’s Response to Defendant LATAM Airlines Group S.A.’s Motion to Dismiss the Class Action Complaint
[ECF No. 12].
7 Defendant LATAM Airlines Group S.A.’s Reply Memorandum of Law in Further Support of its Motion to
Dismiss the Class Action Complaint [ECF No. 14].
8 Transcript of November 18, 2020 Oral Argument [ECF No. 16].
9 Plaintiff’s Motion for Leave to File First Amended and Supplemental Class Action Complaint [ECF No. 17]. As
discussed below, the Motion to Amend seeks both to amend the Complaint concerning TM Solutions’ allegations, as
well as to supplement the Complaint with allegations from a new putative class representative, Jazmin Torres.
Unless otherwise specified, this opinion refers to both sets of new allegations collectively as the “Motion to
Amend.”
10 Defendant LATAM Airlines Group S.A.’s Opposition to Plaintiff’s Motion for Leave to File First Amended and
Supplemental Class Action Complaint [ECF No. 20].
11 Plaintiffs’ Reply in Support of Motion for Leave to File First Amended and Supplemental Class Action
Complaint [ECF No. 22].
Motion, the Court focuses primarily on LATAM’s arguments that: (a) the Complaint is not
properly brought as an adversary proceeding under Bankruptcy Rule 7001, see Motion at 14-24;
and (b) the claims in the Complaint are preempted by the Airline Deregulation Act, 49 U.S.C. §
41713 (the “ADA”), see Motion at 6-8, 13. Accordingly, the Court need not (and does not)
address LATAM’s arguments that, inter alia: (a) Plaintiff is bound to arbitrate its claims, id. at
24-25; (b) the putative class action fails to satisfy Bankruptcy Rule 7023, see id. at 19-22; and (c)
the adversary proceeding undermines the automatic stay under section 362 of the Bankruptcy
Code, see id. at 23-24.
LATAM contends that the Court should deny the Motion to Amend because, as amended,
the Proposed AC fails to state claims for relief against it. As discussed below, in denying the
Motion to Amend, with prejudice, the Court finds that it would be futile to authorize the Plaintiff
to file the Proposed AC because it fails to state claims for relief against LATAM.
JURISDICTION
The Court has jurisdiction over these matters pursuant to 28 U.S.C §§ 1334(a) and 157(a)
and the Amended Standing Order of Referral of Cases to Bankruptcy Judges of the United States
District Court for the Southern District of New York (M-431), dated January 31, 2012 (Preska,
C.J.). This is a core proceeding pursuant to 28 U.S.C. § 157(b)(2)(A), (B), and (O).
FACTS12
12 As explained below, the purpose of a Rule 12(b)(6) motion is to test the legal sufficiency of the complaint.
Accordingly, the facts recited herein are those alleged in the Complaint, which the Court presumes to be true in
resolving this Motion. Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009); see also Roth v. Jennings, 489 F.3d 499, 509 (2d
Cir. 2007) (“In any event, a ruling on a motion for dismissal pursuant to Rule 12(b)(6) is not an occasion for the
court to make findings of fact.”). The same holds true for the facts alleged in support of the Proposed AC. As
discussed below, a motion to amend may be denied if the proposed amendment would be futile. Asset Value Fund
Ltd. P'ship v. The Care Grp., Inc., 179 F.R.D. 117, 118 (S.D.N.Y. 1998). It is settled that an amendment to a
complaint is futile if, as amended, the complaint will not withstand a Rule 12(b)(6) motion to dismiss. Dougherty v.
Town of N. Hempstead Bd. of Zoning Appeals, 282 F.3d 83, 88 (2d Cir. 2002) (citing Ricciuti v. N.Y.C. Transit
Auth., 941 F.2d 119, 123 (2d Cir. 1991)) (“An amendment to a pleading will be futile if a proposed claim could not
withstand a motion to dismiss pursuant to Rule 12(b)(6).”); Martin v. Dickson, 100 F. App’x 14, 16 (2d Cir. 2004)
(summary order) (“A proposed amendment to a pleading would be futile if it could not withstand a motion to
Background
On May 26, 2020 (the “Initial Petition Date”), LATAM and certain of its affiliated
debtors (together the “Initial Debtors”) commenced voluntary petitions under chapter 11 of the
Bankruptcy Code (the “Initial Chapter 11 Cases”) before this Court. On July 7, 2020 and July
9, 2020 (together with the Initial Petition Date, as applicable to each Debtor, the “Petition
Date”), nine additional LATAM affiliates (together with the Initial Debtors, the “Debtors”) also
filed voluntary petitions under chapter 11 of the Bankruptcy Code (together with the Initial
Chapter 11 Cases, the “Chapter 11 Cases”). The Debtors continue to operate their businesses
and manage their properties as debtors-in-possession pursuant to sections 1107(a) and 1108 of
the Bankruptcy Code. The Chapter 11 Cases are jointly administered for procedural purposes
only pursuant to Bankruptcy Rule 1015(b).13
On June 18, 2022, the Court confirmed the Debtors’ Plan14 over the objections of various
creditors.15 Under the Plan, the Debtors maintain the right to make and file objections to claims,
including the claim asserted by TM Solutions (see infra) up to sixty days after the effective date
of the Plan. Plan § 9.1. The Debtors anticipate the Plan Effective Date will occur in late 2022.
The Adversary Proceeding
dismiss pursuant to Rule 12(b)(6).”) (citation omitted). Thus, the Court applies Rule 12(b)(6) standards in reviewing
the Proposed AC.
13 Case No. 20-11254, ECF Nos. 34, 511.
14 Notice of Filing of Seventh Revised Joint Plan of Reorganization of LATAM Airlines Group S.A. Et al. under
Chapter 11 of the Bankruptcy Code, Case No. 20-11254 [ECF No. 5330] (the “Plan”).
15 Memorandum Decision signed on 6/18/2022 on Confirmation of the Joint Plan of Reorganization of LATAM
Airlines Group, S.A. et al. under Chapter 11 of the Bankruptcy Code, Case No. 20-11254 [ECF No. 5752]; Order
signed on 6/18/2022 Confirming Chapter 11 Plan, Case No. 20-11254 [ECF No. 5754]; see also Errata Order
Signed on 7/7//2022 Re: Order Signed on 6/18/2022 Confirming Chapter 11 Plan, Ex. A (Corrected Memorandum
Decision on Confirmation of the Joint Plan of Reorganization of LATAM Airlines Group, S.A. et al. Under Chapter
11 of the Bankruptcy Code), Case No. 20-11254 [ECF No. 5900].
On August 18, 2020, the Plaintiff commenced this adversary proceeding. Plaintiff is a
limited liability company formed under the laws of Florida and does business in Miami, Florida.
Complaint ¶ 1. In February 2020, Pedro Egusquiza (“Egusquiza”), as the owner and managing
member of Plaintiff, had to travel from Lima, Peru to Miami, Florida for business meetings. Id.
¶ 9. Andres Guerrero (“Guerrero”), a food industry professional working for an affiliate of the
Plaintiff in Lima, was to accompany Egusquiza on this trip. Id. ¶ 10. On February 14, 2020,
Egusquiza’s assistant (the “Assistant”) purchased round-trip passenger air tickets through
BudgetAir.com (“BudgetAir”), an online retailer LATAM uses to sell flights, for Egusquiza and
Guerrero on this route—i.e., round trip from Lima to Miami (“LIM-MIA-LIM”). Id. ¶¶ 10-11.
The Assistant was supposed to purchase flights departing from Lima in the early hours of
February 19, 2020 and returning from Miami in the early hours of February 21, 2020. However,
after Plaintiff paid $2,280 for Egusquiza’s and Guerrero’s roundtrip tickets, the Assistant
realized that she inadvertently and mistakenly purchased the Miami-bound flights for February
18, 2020 at 12:15 a.m. Id. ¶¶ 11-12.
Thereafter, in an effort to correct the mistake, the Assistant contacted the customer
service center of BudgetAir. Id. ¶ 13. Plaintiff says that BudgetAir advised the Assistant that
replacement tickets for the incorrect Lima to Miami flight cost approximately $1,800, and that
she should contact LATAM directly to solve the problem. Id. However, when the Assistant
contacted LATAM, it advised her to resolve the issue through BudgetAir. Id. ¶ 14. The
Assistant found substitute Lima to Miami flights for Egusquiza and Guerrero on American
Airlines for $420 each on the correct travel date—February 19, 2020—and purchased those
tickets. Id. ¶ 16.
Plaintiff contends that the Assistant advised both BudgetAir’s and LATAM’s customer
service agents that she had located replacement tickets in the open market for Egusquiza’s and
Guerrero’s flights at a lower price for the Lima to Miami leg of their trip, and that Egusquiza and
Guerrero would not board the purchased LATAM Lima to Miami flight. The Assistant
maintains that neither LATAM nor BudgetAir told her that such arrangement would have an
impact on the existing LATAM reservation (i.e., Equsquiza’s and Guerrero’s return flights). See
id. ¶¶ 17-19.
On February 20, 2020, upon trying to check-in for their return flight from Miami,
Egusquiza and Guerrero were unable to locate their LATAM reservation. Id. ¶ 20. When the
Assistant contacted BudgetAir and LATAM, they told her that pursuant to LATAM’s so-called
“No-Show” policy (defined below), once a passenger fails to board the first leg of a trip, the
entire reservation (i.e., all flights under the reservation) is cancelled. Id. ¶ 21.
On February 21, 2020, Egusquiza and Guerrero procured replacement Miami to Lima
flights through Avianca Airlines at a total cost of $1,526. See id. ¶¶ 22-23. According to the
Plaintiff, LATAM did not seek or obtain consent from Plaintiff or any of its agents (i.e., the
Assistant, Egusquiza, or Guerrero), to cancel the purchased Miami to Lima flights, or advise
Plaintiff or any of its agents that it could resell those tickets. Id. ¶¶ 24-25.
LATAM’s policy is to cancel a passenger’s entire itinerary if he or she fails to fly any
segment in the itinerary (the “No-Show Policy”). Complaint ¶ 21. The LATAM Airlines
Transport Agreement (the “Transport Agreement”) sets forth the airline’s obligations to its
customers.16 The No-Show Policy is set forth in section 2.9 of the agreement. It states:
The passenger must fly the flights or segments that make up the
itinerary in consecutive order. Based on the terms and conditions
16 A copy of the Transport Agreement is attached as Exhibit A to the Roll Declaration.
established in the applicable legislation, the Carrier may deny
boarding to a passenger who does not follow the order of the
previously mentioned itinerary or if the passenger has not flown any
of the segments indicated in the itinerary. The passenger
understands that by not flying any segments indicated in the
itinerary, the entire Ticket will be canceled without any warning
and the passenger will not have any right whatsoever to a refund
unless the fare conditions of the Ticket allow it. As an example, and
without this condition being limited to this specific case, if the
passenger does not fly on the first segment that is specified in the
itinerary (understood as the outbound flight), this passenger may
not travel on any other segment (understood as the stopover flight
or the inbound flight).
Transport Agreement § 2.9 (emphasis added). The Transport Agreement is available on
LATAM’s website, and LATAM provides notice of it upon purchase of a ticket. Motion at 1.
BudgetAir notifies customers through the BudgetAir Terms and Conditions as follows:
When you reserve or purchase Travel Products via our Services,
additional terms and conditions from the Suppliers (‘Supplier
Terms’) may apply. Please read those Supplier Terms carefully as
they govern your use of the Travel Products that you purchase and
you agree to abide by Supplier Terms, including all cancellation
rules, imposed by any Supplier with whom you elect to deal.
BudgetAir Terms and Conditions at 3.17 Accordingly, this provision informs its customers that
their bookings with LATAM are governed by LATAM’s Transport Agreement, including the
No-Show Policy. See id.
On April 13, 2020, the Plaintiff sued LATAM in the U.S. District Court for the Southern
District of Florida. See TM Sols. USA LLC v. LATAM Airlines Grp. S.A., No. 1:20-cv-21552
(S.D. Fla. Apr. 13, 2020) (the “Florida Action”). See Roll Decl. ¶ 3. The claims asserted in the
complaint underlying that action are substantially identical to the claims at issue herein.18 Upon
17 A copy of the BudgetAir Terms and Conditions is attached as Exhibit C to the Roll Declaration.
18 A copy of a redline comparison of the complaint in the Florida Action and the Complaint in this adversary
proceeding is attached as Exhibit B to the Roll Declaration.
the commencement of the Chapter 11 Cases, the Florida Action was automatically stayed
pursuant to section 362(a) of the Bankruptcy Code.
On August 4, 2020, the Plaintiff filed a proof of claim in these cases for approximately $5
million. See Proof of Claim No. 589.19
In this adversary proceeding, the Plaintiff seeks to certify the action as a class action
pursuant to Federal Rule 2320 in the following putative classes:
(i) All residents of the States of California, Florida, Massachusetts,
New York, and the District of Columbia who purchased a roundtrip
ticket with LATAM whose flights were cancelled by LATAM
without their consent within the applicable limitations period (the
“Multistate Class”).
(ii) All residents of the State of Florida who purchased a roundtrip
ticket with LATAM whose flights were cancelled by LATAM
without their consent within the applicable limitations period (the
“Florida Subclass”).
Complaint ¶¶ 29-30.21 In support of class certification, the Plaintiff contends that each of the
required elements under Federal Rule 23—numerosity, commonality, typicality, adequacy,
predominance, and superiority—is met. See id. ¶¶ 32-40.
As the putative class representative, the Plaintiff asserts four claims for relief against
LATAM, seeking: (1) declaratory judgment (“Count One”);22 (2) damage claims alleged under
(a) the Montreal Convention for Unification of Certain Rules of International Carriage by Air,
May 28, 1999, S. Treaty Doc. No. 106, 2242 U.N.T.S. 309 (the “Montreal Convention”)
19 This proof of claim is available on the Debtors’ claims register, maintained by the Debtors’ claims agent at:
https://cases.primeclerk.com/LATAM/Home-ClaimInfo.
20 Federal Rule 23 is made applicable herein by Bankruptcy Rule 7023.
21 Excluded from these classes are LATAM, its affiliates, subsidiaries, agents, board members, directors, officers,
employees, and/or their family members. Complaint ¶ 31.
22 Id. ¶¶ 41-47.
(“Count Two”),23 and (b) principles of unjust enrichment (“Count Three”);24 and (3) injunctive
relief and monetary damages under the Florida Deceptive and Unfair Trade Practices Act
(the “FDUTPA”) (“Count Four”).25
The Proposed Amended Complaint
On September 7, 2021, TM Solutions filed the Motion to Amend. In broad strokes, the
Motion to Amend seeks to: (i) add Torres as a putative class representative, (ii) amend the
Multistate Class definition; (iii) add a Pennsylvania Subclass (defined in the Proposed AC), (iv)
remove the cause of action brought under the Montreal Convention; and (v) add a cause of action
for violation of the Pennsylvania Unfair Trade Practices and Consumer Protection Law (the
“UTPCPL”). See Proposed AC ¶¶ 25-42, 44-45, 92-108. TM Solutions’ factual allegations,
including the impact of LATAM’s No-Show Policy on Egusquiza’s and Guerrero’s flights (as
well as how LATAM communicated the policy to TM Solutions) are materially unchanged in the
Proposed AC. Compare Complaint ¶¶ 8-26, with Proposed AC ¶¶ 8-24.
The Proposed AC states that Torres, the proposed new putative class representative, is an
individual residing in Pennsylvania. Proposed AC ¶ 2. It alleges that Torres booked tickets for
herself and her family on LATAM’s website for a family vacation in the Galapagos Islands,
Ecuador, with stops in Miami, Bogota, and Guayaquil. Id. ¶ 27. She intended to depart from New
York’s John F. Kennedy Airport (“JFK”) on June 30, 2021 and to return to the U.S. on July 28,
2021. Id. On May 31, 2021, LATAM informed Torres she would need to rebook her flights
because LATAM cancelled her flight between Bogota and Guayaquil. Id. ¶ 28. Torres rebooked
23 Id. ¶¶ 48-56.
24 Id. ¶¶ 57-63.
25 Id. ¶¶ 64-76.
her flights and paid $3,388.72 for her tickets. Id. ¶ 29. Her and her family’s new departure flight,
from New York to Guayaquil, was operated by JetBlue Airways (“JetBlue”), even though she
booked the flights through LATAM. Id.
On June 30, 2021, Torres and her family travelled to JFK for their departure flight in a
vehicle she rented for approximately $200. Id. ¶ 30. When they arrived, a JetBlue employee told
Torres that her party was too late to check in for their flights because she needed to arrive six to
eight hours before her departure time to ensure sufficient time to process her through security
due to the COVID-19 pandemic. Id. ¶ 32. A JetBlue representative told Torres they could not
help her because she booked her tickets through LATAM, not JetBlue. Id. ¶ 33.
Between 2:00 p.m. and 9:30 p.m., Torres repeatedly called LATAM and spoke to
different LATAM representatives who told her different things. Id. ¶ 34. Some told her that she
could rebook her departure; others said she could do so only if she paid a small fee. Id. On each
call, Torres was placed on hold before the call ultimately was dropped. Id. The flight from New
York to Guayaquil departed without Torres and her family. At approximately 9:30 p.m., Torres
spoke to a LATAM representative without the call disconnecting; the representative told her that
the remaining legs of her flight were “void” because she and her family missed their departure
flight. Id. ¶ 35.
Torres proposed to the LATAM agent that she could purchase alternative LATAM
departure flights to the Galapagos scheduled the following day that she found on Expedia, but
the agent told her LATAM could not reroute her because she missed her original departure
flights and the whole trip was now “worthless.” Id. ¶ 36. Torres alternatively proposed to book
departure flights on another airline and keep her return tickets, but the agent told her that was not
possible because the entire trip was “void.” Id. ¶ 37. The agent told Torres that she would need
to pay between $1,200 and $1,500 in fees per person to reissue the tickets. Id. Torres alleges that
she and her family were then “stranded” in New York and paid $200 for a last-minute hotel
room. Id. ¶ 38. She paid $3,418.05 to cancel her condo reservation in the Galapagos Islands. Id. ¶
39.
DISCUSSION
The Motion to Dismiss
Rule 12(b)(6) Pleading Standards
Rule 12(b)(6) states that:
(b) Every defense to a claim for relief in any pleading must be asserted in the
responsive pleading if one is required. But a party may assert the following
defense[] by motion . . . (6) failure to state a claim upon which relief can be
granted[.]
Fed. R. Civ. P. 12(b)(6). In evaluating a Rule 12(b)(6) motion to dismiss, the Court is not to
assay the weight of the evidence, but to assess the sufficiency of the plaintiff’s statement of a
claim for relief. Halebian v. Berv, 644 F.3d 122, 130 (2d Cir. 2011); Cortec Indus., Inc. v. Sum
Holding L.P., 949 F.2d 42, 47 (2d Cir. 1991) (“[A] Rule 12(b)(6) motion challenges the facts
alleged on the face of the complaint . . . or, more accurately, the sufficiency of the statements in
the complaint . . . .” (citations omitted)), cert. denied, 503 U.S. 960 (1992); see also Swierkiewicz
v. Sorema N.A., 534 U.S. 506, 511 (2002) (noting that “[t]he issue [under Rule 12(b)(6)] is not
whether a plaintiff will ultimately prevail but whether the claimant is entitled to offer evidence to
support the claims”).
In assessing the merits of a motion to dismiss under Rule 12(b)(6), courts adopt a
two-prong approach. Pension Benefit Guar. Corp. v. Morgan Stanley Inv. Mgmt. Inc., 712 F.3d
705, 717 (2d Cir. 2013) (noting that Ashcroft v. Iqbal, 556 U.S. 662 (2009), “creates a ‘two-
pronged approach’ . . . based on ‘[t]wo working principles.’” (quoting Iqbal, 556 U.S. at 678-
79)). First, although the allegations must be taken as true, the complaint must contain more than
just a formulaic recitation of the elements of a cause of action, and the court should “identify[]
allegations that, because they are mere conclusions, are not entitled to the assumption of truth.”
Iqbal, 556 U.S. at 664; see also Spool v. World Child Int’l Adoption Agency, 520 F.3d 178, 183
(2d Cir. 2008) (stating that “bald assertions and conclusions of law will not suffice”) (citation
omitted). Second, the court must determine whether the well-pleaded factual allegations,
assuming their truth, “plausibly” give rise to an entitlement to relief. McCarthy v. Dun &
Bradstreet Corp., 482 F.3d 184, 191 (2d Cir. 2007) (“In reviewing a motion to dismiss under
Fed. R. Civ. P. 12(b)(6) for failure to state a claim upon which relief can be granted, we accept as
true all factual statements alleged in the complaint and draw all reasonable inferences in favor of
the non-moving party.”). The Court evaluates each cause of action in the Complaint under
Federal Rule of Civil Procedure 8(a) (“Rule 8”), made applicable to this proceeding by
Bankruptcy Rule 7008.26
“The plausibility standard is not akin to a ‘probability requirement,’ but it [requires the
plaintiff to plead] more than a sheer possibility that a defendant has acted unlawfully.” Iqbal,
556 U.S. at 678 (citation omitted); see also Anderson News, L.L.C. v. Am. Media, Inc., 680 F.3d
162, 189–90 (2d Cir. 2012) (explaining that “the plausibility standard is lower than a probability
standard, and there may therefore be more than one plausible interpretation of a defendant's
words, gestures, or conduct”). Determining plausibility is a “context-specific task that requires
the reviewing court to draw on its judicial experience and common sense.” Iqbal, 556 U.S. at
26 While Florida district courts disagree whether Rule 8 or Rule 9(b) of the Federal Rules, the latter of which
applies to pleading fraud or mistake, governs FDUTPA claims, the Court need not address this discrepancy here.
See, e.g., Meyer v. Colavita USA Inc., No. 10-61781, 2011 WL 13216980, at *4 (S.D. Fla. Sept. 13, 2011) (“Courts
are divided as to whether a plaintiff alleging a FDUTPA violation sounding in fraud must meet the pleading
requirements of Rule 9(b).”).
679. A claim is plausible where the factual allegations contained in the complaint are sufficient
to “allow[] the court to draw the reasonable inference that the defendant is liable for the
misconduct alleged.” Id. at 663. In so doing, “courts must consider the complaint in its entirety,
as well as other sources courts ordinarily examine when ruling on Rule 12(b)(6) motions to
dismiss, in particular, documents incorporated into the complaint by reference, and matters of
which a court may take judicial notice.” Tellabs, Inc. v. Makor Issues & Rights, Ltd., 551 U.S.
308, 322 (2007) (citation omitted); see also Williams v. Time Warner Inc., 440 F. App’x 7, 9 (2d
Cir. 2011) (summary order) (noting that in “deciding whether to dismiss a complaint under Rule
12(b)(6), ‘[a court] is generally limited to the facts as presented within the four corners of the
complaint, to documents attached to the complaint, or to documents incorporated within the
complaint by reference.’” (quoting Taylor v. Vt. Dep’t of Educ., 313 F.3d 768, 776 (2d Cir.
2002))).
Where an adversary complaint fails to have a proper basis to proceed as an adversary
proceeding under Bankruptcy Rule 7001, dismissal is properly raised under Rule 12(b)(6). See,
e.g., Evergreen Solar, Inc. v. Barclays PLC (In re Lehman Bros. Holdings, Inc.), No. 08-13555,
2011 WL 722582, at *7-8 (Bankr. S.D.N.Y. Feb. 22, 2011) (dismissing breach of contract claim
for failure to state a claim under Rule 12(b)(6), where the Court found the claim improper to
proceed as an adversary proceeding); Mondragon v. Circuit City Stores, Inc. (In re Circuit City
Stores, Inc.), No. 08- 3563, 2010 WL 120014, at *4-5 (Bankr. E.D. Va. Jan. 7, 2010) (dismissing
adversary proceeding pursuant to Rule 12(b)(6) in favor of claims process).
Grounds for Dismissing the Complaint
In the Motion, the Defendant contends that the Court must dismiss the Complaint in its
entirety because (i) Counts Two, Three and Four of the Complaint fail to state claims upon
which relief can be granted and, as such, the Court must dismiss Count One, as it seeks a
procedural remedy only and requires an independent cause of action to be maintained; (ii) the
facts alleged do not warrant issuance of a declaratory judgment and, alternatively, the Court
should exercise its discretion to dismiss Count One; (iii) the Plaintiff’s claims are prepetition
claims that are not within the scope of Bankruptcy Rule 7001 and, as such, cannot be brought as
an adversary proceeding; and (iv) the Plaintiff is bound to arbitrate its claims. LATAM’s
contention that each cause of action in the Complaint fails to state a claim rests, in part, on
section 2.9 of the Transport Agreement, which discusses the No-Show Policy.
The Plaintiff has since voluntarily withdrawn its claim for violation of the Montreal
Convention (Count Two). The Court considers the parties’ arguments with respect to the
remaining claims (Counts One, Three, and Four) below.
Whether the Claims Can be Brought Through an Adversary Proceeding
The Defendant contends that the Court should dismiss the Complaint in its entirety in
favor of the claims resolution process in the Chapter 11 Cases. Opposition at 23-24. It asserts
that (i) the Plaintiff’s claims are prepetition claims for money damages that cannot be brought
through an adversary proceeding; (ii) the requests for declaratory and injunctive relief do not
bring the claims in the Complaint within the ambit of Bankruptcy Rule 7001; (iii) the Plaintiff’s
request for class certification does not make the adjudication of its claim in an adversary
proceeding appropriate; and (iv) allowing the adversary proceeding to move forward would
undermine the automatic stay and circumvent the claims process. See Motion at 14-24.
Bankruptcy Rule 7001 sets forth a list of ten types of disputes and matters that must be
resolved through an adversary proceeding in a bankruptcy case. Fed. R. Bankr. P. 7001; see also
Dade Cty. Sch. Dist. v. Johns-Manville Corp. (In re Johns-Manville Corp.), 53 B.R. 346, 352
(Bankr. S.D.N.Y. 1985) (“Bankruptcy Rule 7001 . . . contains the exclusive list of matters which
are classified as adversary proceedings.”); Scott v. Aegis Mortg. Corp. (In re Aegis Mortg.
Corp.), No. 07-11119, 2008 WL 2150120, at *6 (Bankr. D. Del. May 22, 2008) (same); In re
Lehman Bros. Holdings, Inc.), 2011 WL 722582, at *7–8 (dismissing adversary proceeding
seeking damages for prepetition breach of contract for failure to state a claim because the claim
should have been asserted through the claims allowance process).
The list does not include proceedings to recover prepetition damages from the debtor.
See DBL Liquidating Trust v. P.T. Tirtamas Majutama (In re Drexel Burnham Lambert Grp.,
Inc.), 148 B.R. 993, 998 (S.D.N.Y. 1992) (“A claim for damages arising from prepetition
conduct is not one of [the] categories [enumerated in Rule 7001].”). The Debtor maintains that
the allegations in the Complaint assert claims for prepetition damages because the transaction
and flights at issue “unquestionably arose prior to the petition date,” and as such, “are not within
the scope of Bankruptcy Rule 7001, are improper in an adversary proceeding, and must be
dismissed.” Motion 15. Moreover, it notes that the Plaintiff has asserted the same claims for
prepetition damages in the Florida Action (and action since stayed under Section 362 of the
Bankruptcy Code), and has filed a proof of claim in these Chapter 11 Cases against the LATAM
estate. Id.; see also Claim No. 589.
The Defendant is correct that courts in this and other districts have held that prepetition
claims for monetary damages must be addressed through a debtor’s claims adjudication process
rather than through an adversary proceeding. See, e.g., In re Aegis Mortg. Corp., 2008 WL
2150120, at *6 (stating that “[a] claim for damages arising from pre-petition conduct does not
fall within one of the[] ten categories [of Bankruptcy Rule 7001]” and dismissing plaintiff’s
claims for monetary damages for violations of the Truth in Lending Act, Real Estate Settlement
Procedures Act, and Virginia State law in favor of addressing plaintiff’s filed proofs of claim).
However, as the Plaintiff correctly counters, and the Defendant concedes, this proceeding is
being brought as a class action that seeks injunctive and declaratory relief to address not only
past harms, but also rights of other putative class members who allegedly are presently being
harmed and will continue to be harmed by LATAM, since LATAM continues to enforce its No-
Show Policy. See Opposition at 17. Because the Plaintiff’s claims include declaratory relief
(Count One), injunctive relief (Count Four) and other equitable relief (Count Three), which are
among the matters that may be properly brought as an adversary proceeding under Bankruptcy
Rule 7001, the Court begins with an analysis of those claims.
Whether the Plaintiff has Article III Standing to Seek Injunctive Relief in Count Four
of the Complaint
Bankruptcy Rule 7001(9) identifies as an adversary proceeding, a proceeding “to obtain a
declaratory judgment relating to any of the foregoing[.]” In turn, “any of the foregoing” listed
proceedings includes “a proceeding to obtain an injunction or other equitable relief” under Rule
7001(7). Bankruptcy Rules 7001(7), 7001(9). The Defendant contends that the Plaintiff has no
standing to seek injunctive relief, and thus, the Plaintiff in turn cannot invoke Bankruptcy Rule
7001(9) to seek declaratory relief relating to the foregoing injunctive relief under Bankruptcy
Rule 7001(7). See Motion at 17. It maintains that the claim for injunctive relief must fail
because the Plaintiff cannot show a likelihood that it will suffer actual and imminent future harm.
Id. at 16. It further says that as to any future trips, because the Plaintiff is now aware of the No-
Show Policy, any potential injury is within the Plaintiff’s control and ability to avoid, such as by
choosing to purchase flights on other airlines, or by simply boarding the outgoing flights. Id. at
16-17. As support, the Debtors cite to Berni v. Barilla S.p.A., 964 F.3d 141 (2d Cir. 2020),
Nicosia v. Amazon.com, Inc., 834 F.3d 220 (2d Cir. 2016), and In re Johnson & Johnson Talcum
Powder Prod. Mktg., Sales Pracs. & Liab. Litig., 903 F.3d 278 (3d Cir. 2018) (“Johnson
& Johnson”).
The Plaintiff argues that a consumer may miss an outbound flight and have the return
flight cancelled, regardless of the consumer’s “awareness” of the No-Show Policy. Opposition at
17. It thus maintains that there is a need for injunctive relief because LATAM’s position would
force consumers to choose between never buying LATAM’s plane tickets or buying them at their
own peril. Id. at 17-18. Moreover, the Plaintiff says that pursuant to the FDUTPA, “anyone
aggrieved by a violation of this part may bring an action to obtain a declaratory judgment that an
act or practice violates this part and to enjoin a person who has violated, is violating, or is
otherwise likely to violate this part” (Fla. Stat. § 501.211(1)), and “‘[n]othing in the statute
requires proof that the declaratory or injunctive relief would benefit the consumer filing the
suit.’” Opposition at 17 (quoting Davis v. Powertel, Inc., 776 So.2d 971, 975 (Fla. Dist. Ct. App.
2000)). Thus, the Plaintiff asserts that “‘an aggrieved party may pursue a claim for declaratory
or injunctive relief under the Act, even if the effect of those remedies would be limited to the
protection of consumers who have not yet been harmed by the unlawful trade practice.’” Id. at
17-18 (quoting Davis, 776 So. 2d at 975). The Plaintiff also contends that since it has standing
to seek injunctive relief, it can maintain this adversary proceeding to seek a declaratory judgment
relating to such injunctive or equitable relief under Bankruptcy Rule 7001(9). Id. at 18.
The Court agrees with the Debtors that, as a general matter, past purchase or use of an
allegedly unfair or deceptive product or service cannot give rise to injunctive relief because
future harm is unlikely, and that the cases cited by the Debtors support this view.27 However,
27 In Berni, consumer plaintiffs commenced a putative class action against defendant Barilla, a pasta
manufacturer, seeking injunctive relief concerning allegedly deceptive packaging. 964 F.3d at 143. The issue
before the Second Circuit was: “can a group of past purchasers of a product maintain a class action for injunctive
relief?” Id. The Second Circuit answered in the negative, concluding that the District Court could not certify the past
those cases address deceptive or fraudulent trade practices or products, whereas here, the
Plaintiff essentially contends that the No-Show Policy is void and unenforceable because it is
unfair and unconscionable. The Court credits the Plaintiff’s contention that, unlike the plaintiffs
in those cases whose knowledge prevented them from being deceived in the future, a passenger’s
awareness of LATAM’s No-Show Policy does not necessarily mean that there is no possibility of
future economic loss. That is because it is still possible in a future LATAM transaction that a
passenger will miss one leg of its flight and have the entire reservation cancelled by LATAM
without recompense, even with knowledge of the No-Show Policy.
Additionally, none of the cases cited by the Debtors address claims for injunctive relief
under the FDUTPA. The FDUTPA expressly states:
purchasers of Barilla pasta as a Rule 23(b)(2) class because “not all class members [stood] to benefit from injunctive
relief, the kind of relief the proposed settlement primarily provides.” Id. The Court began its analysis by
considering whether “each of the pasta purchasers [were] likely to be harmed by Barilla in the imminent future
absent injunctive relief?” Id. at 147. The Court held that such future harm was “not likely” and, as such, the
“injunctive relief sought would not provide a remedy for all members of the class,” because as a general matter,
“past purchasers of a consumer product who claim to be deceived” are not likely to purchase the same product
again. See id.
In Johnson & Johnson, the plaintiff sued the defendant Johnson & Johnson for money damages, restitution and
injunctive relief in connection with her purchase and use of Johnson & Johnson’s baby powder. 903 F.3d at 282.
Her complaint was dismissed by the district court, based on a lack of Article III standing because the Court
concluded that she suffered no injury. Id. On appeal, the Second Circuit analyzed whether the plaintiff established
standing for each of the alleged claims for relief, including, as relevant here, her claims for injunctive relief. Id. at
292. Specifically, her injunctive relief sought corrective advertising and “enjoining Defendants from continuing the
unlawful practices of selling Baby Powder without properly warning consumers of the alleged health risks.” Id.
The Second Circuit began by explaining that to have standing, the plaintiff must establish that she is “likely to suffer
future injury from the defendant’s conduct.” Id. (citations omitted). The Court then concluded that because she had
already used the baby powder she acquired, and was aware of the baby powder’s risks, she was “not likely to suffer
future economic injury.” Id.
Lastly, in Nicosia, the plaintiff filed a putative class action under the Consumer Product Safety Act (the
“CPSA”) after purchasing a weight loss product called “1 Day Diet” that contained a controlled substance,
sibutramine, that had been removed from the market, seeking, among other things, an injunction requiring that: (1)
remedial notices be sent to past purchasers of products containing sibutramine; and (2) measures be put in place to
prevent Amazon from unwittingly selling other products containing sibutramine. Nicosia, 834 F.3d at 226, 238.
The Second Circuit found that the plaintiff lacked standing to assert a claim for injunctive relief because he did not
establish a likelihood of future or continuing harm from Amazon’s sale of certain products containing sibutramine.
Id. at 329. That is so because (i) Amazon ceased selling 1 Day Diet on its website, and (ii) the plaintiff failed to
allege that he intends to use Amazon in the future to buy any products, let alone food or drug products generally or
weight loss products in particular. See id.
Without regard to any other remedy or relief to which a person is entitled, anyone
aggrieved by a violation of this part may bring an action to obtain a declaratory
judgment that an act or practice violates this part and to enjoin a person who has
violated, is violating, or is otherwise likely to violate this part.
Fla. Stat. § 501.211(1). There is no dispute that the Complaint alleges that the Plaintiff was
aggrieved by LATAM’s No-Show Policy, in that: (a) LATAM cancelled Egusquiza’s and
Guerrero’s flights without their consent; (b) they were left stranded in Miami without return
flights; (c) the Assistant had to procure replacement flights at significantly higher costs; and (d)
the Plaintiff received no financial recompense from LATAM. The FDUTPA provides the
statutory standing for Plaintiff to seek a declaratory judgment that the No-Show Policy violates
the FDUTPA and an injunction against enforcement of the No-Show Policy. The language of
the statute indicates that a party may seek injunctive and declaratory relief under FDUTPA
without establishing that such relief “would benefit the consumer filing the suit.” Davis, 776 So.
2d at 975. Thus, the Plaintiff maintains that it need not prove that an injunction against
enforcement of the No-Show Policy would benefit it in the future. See Opposition at 18.
The Court finds no merit to that assertion. As the Debtor correctly counters, under
established caselaw, statutory standing granted under the FDUTPA cannot supplant the
requirement that the Plaintiff demonstrates that it has constitutional standing to seek the
injunctive and/or declaratory relief under the statute. See Snyder v. Green Roads of Fla. LLC,
430 F. Supp. 3d 1297, 1304 (S.D. Fla. 2020) (concluding that plaintiffs seeking injunctive relief
under FDUTPA failed to allege a likelihood of a future injury sufficient for Article III standing);
In re Monat Hair Care Prods. Mktg., Sales Pracs. & Prods. Liab. Litig., No. 18-MD-02841,
2019 WL 5423457, at *5 (S.D. Fla. Oct. 23, 2019) (“Although the FDUTPA allows a plaintiff to
pursue injunctive relief even where the individual plaintiff will not benefit from an injunction . . .
it cannot supplant constitutional requirements. Article III of the Constitution requires that a
plaintiff seeking injunctive relief allege a threat of future harm.” (quoting Dapeer v. Neutrogena
Corp., 95 F. Supp. 3d 1366, 1373 (S.D. Fla. 2015))); In re Brinker Data Incident Litig., No. 18-
CV-686-J-32, 2020 WL 4287270, at *4 (M.D. Fla. July 27, 2020) (same); see also In re Brown,
No. 18-10617, 2018 WL 4637465, at *3 (Bankr. S.D.N.Y. Sept. 25, 2018) (“It is settled that [t]he
limits Article III imposes on federal jurisdiction apply equally to bankruptcy courts.”) (citations
omitted).
To establish constitutional standing under Article III for injunctive relief, a plaintiff must
allege facts demonstrating “a substantial likelihood that he will suffer injury in the future.”
Wusiya v. City of Miami Beach, No. 12-24233-CIV, 2013 WL 11322661, at *4 (S.D. Fla. Dec.
20, 2013), report and recommendation adopted, No. 12-24233-CIV, 2014 WL 11395056 (S.D.
Fla. Aug. 29, 2014), aff’d, 614 F. App’x 389 (11th Cir. 2015) (per curiam). Here, the Plaintiff
has not alleged that it would suffer any future harm, imminent or otherwise. Although the
Complaint loosely alleges that putative class members “will continue to purchase” LATAM’s
flights, there are no allegations whatsoever as to what future transactions or existing (but
unfulfilled) flights with LATAM that Plaintiff itself anticipates boarding. See Complaint ¶ 47.
Nor has Plaintiff even vaguely alleged that it intends to book travel with LATAM in the future.
Indeed, even in the Opposition, the Plaintiff nowhere contends that it risks suffering future loss,
only that a hypothetical consumer may be forced to miss a flight based on circumstances beyond
his or her control and risk losing the entire flight reservation. See Opposition at 10-11. As such,
Plaintiff has not established that it has Article III standing to pursue the injunction it seeks under
the FDUTPA in Count Four. Therefore, the Court dismisses Plaintiff’s claim for injunctive relief
in Count Four.
Whether the Plaintiff’s Unjust Enrichment Claim In Count Three Is Preempted By the
ADA
In Count Three of the Complaint, on behalf of the Multistate Class, the Plaintiff seeks an
order declaring that LATAM was unjustly enriched, and for monetary damages, prejudgment
interest, attorney’s fees and costs, and any other relief that the Court deems just and equitable.
See Complaint ¶¶ 57-63. As support for that claim, the Plaintiff asserts that:
TM Solutions conferred a benefit on LATAM in the form of
payments for two roundtrip tickets for the route LIM-MIA-LIM.
LATAM knowingly and voluntarily accepted this benefit by
collecting payment from TM Solutions as well as every time a
class member purchases a roundtrip ticket.
LATAM did not provide the class members all or part of the
service they paid for, while retaining the class members’ payments.
Id. ¶¶ 59-61. It also contends that “LATAM resold the class members’ flights in the open
market” and, in doing so, “profited twofold or more on seats that belonged to the class members,
who were left stranded at airports having to scramble for last-minute expensive flights to obtain
what LATAM took from them.” Id. ¶ 62.28 The Plaintiff maintains that because of those
actions, LATAM was “unjustly enriched from the payments they received from thousands of
consumers, while not providing these consumers with at least one leg of their flights, and instead
reselling the seats.” Id. ¶ 63.
Under Florida law,29 the elements of unjust enrichment are: “(1) the plaintiff has
conferred a benefit on the defendant; (2) the defendant voluntarily accepted and retained that
28 It also asserts that LATAM does not lose any money by flying with the putative class members’ seats empty
pursuant to the No-Show Policy because LATAM would spend less fuel since it would be carrying less weight, yet
would still retain the revenue from the tickets sold. Id. ¶ 62 n.6.
29 The only named plaintiff in this putative class action is a Florida company, and thus LATAM contends that
Florida law should apply for purposes of the Motion to Dismiss as to the Unjust Enrichment claim. See Complaint ¶
1. The Plaintiff does not disagree and takes the position that “there are no true conflicts . . . among the various
states’ unjust enrichment laws.” Opposition at 4 n.2 (citing Complaint ¶ 58); see also Complaint at Appendix A.
benefit; and (3) the circumstances are such that it would be inequitable for the defendants to
retain it without paying the value thereof.” Omnipol, a.S. v. Worrell, 421 F. Supp. 3d 1321, 1347
(M.D. Fla. 2019) (citing Virgilio v. Ryland Grp., Inc., 680 F.3d 1329, 1337 (11th Cir. 2012));
Peoples Nat’l Bank of Commerce v. First Union Nat’l Bank of Fla., N.A., 667 So. 2d 876, 879
(Fla. Dist. Ct. App. 1996) (same). Unjust enrichment is an equitable claim, based on a legal
fiction created by courts to imply a contract between the parties. See Tooltrend, Inc. v. CMT
Utensili, SRL, 198 F.3d 802, 805 (11th Cir. 1999); see also Koch Foods of Alabama, LLC v. Gen.
Elec. Capital Corp., 303 F. App'x 841, 846 (11th Cir. 2008) (per curiam) (“Unjust enrichment is
‘an old equitable remedy permitting the court in equity and good conscience to disallow one to
be unjustly enriched at the expense of another.’” (citing Avis Rent A Car Sys., Inc. v. Heilman,
876 So. 2d 1111, 1123 (Ala. 2003))).
As an equitable claim, a claim for unjust enrichment may properly be brought as an
adversary proceeding. See Bankruptcy Rule 7001(7) (“a proceeding to obtain an injunction or
other equitable relief”). However, the Defendant argues that the Plaintiff cannot state a claim for
unjust enrichment as a matter of law because: (1) it is not inequitable for LATAM to retain the
fare paid for the Plaintiff’s flights; and (2) there was a contract between the Plaintiff and
Defendant setting forth the No-Show Policy (i.e., the Transport Agreement). See Motion at 5-6.
Alternatively, the Debtors assert that the claim for unjust enrichment is preempted by the ADA.
Id. at 6-7.
The Court agrees with the Defendant that the Unjust Enrichment claim is preempted by
the ADA. The ADA was enacted by Congress in 1978, premised on the determination that
“maximum reliance on competitive market forces would further efficiency, innovation, and low
prices as well as “variety [and] quality . . . of air transportation services[.]” Morales v. Trans
World Airlines, Inc., 504 U.S. 374, 378 (1992) (citations omitted). The ADA contains an express
preemption clause that bars States from enacting or enforcing “a law, regulation, or other
provision having the force and effect of law related to a price, route, or service of an air carrier.”
49 U.S.C. § 41713(b)(1). “The term ‘related to’ has a broad scope and an expansive sweep.
Thus, a claim relates to rates, routes, or services, within the meaning of the ADA, if the claim
has a connection with, or reference to, the rates, routes, or services of an air carrier.” Roman v.
Spirit Airlines, Inc., No. 19-CIV-61461, 2020 WL 255202, at *3 (S.D. Fla. Jan. 14, 2020),
reconsideration denied, No. 19-CIV-61461, 2020 WL 3303084 (S.D. Fla. Apr. 14, 2020)
(citations omitted). The term “services” as used in the ADA is likewise interpreted broadly.
Ulysse v. AAR Aircraft Component Servs., 841 F. Supp. 2d 659, 672 (E.D.N.Y. 2012) (noting
that “a broad interpretation of the term ‘services’ [under the ADA] is appropriate for several
reasons”). However, the scope of the ADA’s preemptive reach is not without limits. Id. at 673.
Rather, “the ADA’s preemption prescription bars state-imposed regulation of air carriers, but
allows room for court enforcement of contract terms set by the parties themselves.”
Am. Airlines, Inc. v. Wolens, 513 U.S. 219, 222 (1995).
The Defendant contends that the Plaintiff’s unjust enrichment claim in Count Three is
preempted because it seeks a refund of airfares under a state-law claim. Motion at 7. The
Plaintiff disagrees. First, it maintains that under Wolens, the Supreme Court “determined that the
ADA’s preemption provision does not foreclose suits alleging a breach of the carrier’s ‘own self-
imposed undertakings’ as these do not constitute a ‘violation of state-imposed obligation.’”
Opposition at 7 (quoting Wolens, 513 U.S. at 228). It argues that the state-imposed obligations
or common law must apply to every contract, and that the doctrine of unjust enrichment does not
apply to every contract, but rather serves to “effectuate the intentions of parties or to protect their
reasonable expectations.” See id. at 8 (quoting Nw., Inc. v. Ginsberg, 572 U.S. 273, 285 (2014)).
In effect, the Plaintiff argues that its claim for unjust enrichment stems from the parties’ own
self-imposed undertakings, rather than from a state-based obligation. In reply, the Defendant
says that the Plaintiff misinterprets Wolens and is actually seeking the “inverse” of the relief that
Wolens has carved out as the exception to ADA preemption. It maintains that the Plaintiff is
asking the Court to “prevent LATAM from enforcing its ‘self-imposed undertakings.’” Reply at 4
(emphasis in original).
The Plaintiff’s argument is unpersuasive. While the Plaintiff correctly recounts the
holding in Wolens, it misapplies the holding of that case here. In Wolens, the Supreme Court left
the door open for parties to assert claims based upon their “own self-imposed undertakings”
rather than state-imposed obligations because “[a] remedy confined to a contract’s terms simply
holds parties to their agreements . . . .” 513 U.S. at 229. Thus, plaintiffs remain free to assert
claims against airlines that they breached a voluntarily undertaken contractual obligation, and
these claims are not preempted by the ADA.
The Plaintiff’s unjust enrichment claim is not based upon a breach of contract. The
Plaintiff is not seeking to enforce LATAM’s self-imposed contractual obligations. Rather, it
seeks a determination that the No-Show Policy in the Transport Agreement is unenforceable.
Further, the unjust enrichment claim is a creature of Florida state common law. Therefore, such
claim is within the scope of the ADA’s preemption provision. See Gordon v. United Cont’l
Holding, Inc., 73 F. Supp. 3d 472, 480 (D.N.J. 2014) (“It is well settled that claims against
airlines for unjust enrichment fall within the ADA’s preemption clause.”).
The Plaintiff’s reliance on Ginsberg and Solo does not compel a different conclusion. In
Ginsberg, the plaintiff sued Northwest Airlines for breach of contract and breach of the duty of
good faith and fair dealing for terminating his membership in the airline’s frequent flyer
program, purportedly based on a provision in the frequent flyer agreement to do so if, in its sole
discretion, Northwest determined that a participant had abused the program. Ginsberg, 572 U.S.
at 276. The trial court dismissed, finding that the ADA preempted the breach of duty claim, but
the Ninth Circuit reversed, finding that claim was “too tenuously connected to airline regulation
to trigger preemption under the ADA.” Id. at 279 (citation and quotation omitted). On further
appeal, the Supreme Court held that the ADA preempted the plaintiff’s claim for the breach of
the covenant of good faith and fair dealing. Id. at 289. In doing so, the Court explained that
under Minnesota law, the implied covenant must be regarded as a state-imposed obligation as the
parties could not contract around such covenant. See id. at 286–87. The Supreme Court also
found that that there was an “an additional, independent basis for [its] conclusion” that under
Minnesota law, except for employment contracts, the implied covenant applies to “every
contract[.]” Id. at 287. Thus, the covenant is based upon a state policy, rather than the parties’
implicit understanding of the contract. Id.
In Solo, the plaintiffs commenced a putative class action against UPS, for breach of
contract, declaratory relief, violation of 49 U.S.C. § 13708(b) (regulating billing and collection
practices for motor carriers), and alternatively, unjust enrichment, alleging that it overcharges
customers for liability coverage against loss or damage for packages with a declared value of
$300 or more. Solo, 819 F.3d at 791. Among the issues on appeal to the Sixth Circuit was
whether the unjust enrichment claim was preempted by the Federal Aviation Administration
Authorization Act (“FAAAA”). In addressing this, the Sixth Circuit began by noting that the
district court did not reach this issue because it already determined that the parties were subject
to an express contract, and thus, it was “not inclined to decide this matter before it has been fully
briefed by both parties and considered by the district court in the first instance.” Id. at 797.
However, the Sixth Circuit went on to say that “several Supreme Court cases and the similarly
worded [ADA] provide guidance on the scope of the preemption provisions in the FAAAA[,]”
and that “[w]e review them here as instructive for the issue on remand.” Id. (footnote omitted).
In doing so, the Sixth Circuit explained that the facts and issues before it were distinguishable
from the analysis and conclusion reached in Ginsberg in that a claim for unjust enrichment did
not necessarily “apply to all contracts as a matter of state policy[,]” but serves to effectuate the
parties’ intentions and reasonable expectations. Id. at 798. The Sixth Circuit also explained
Solo’s claim was for fraud—that UPS had failed to follow through on an explicit representation
to customers that it would offer the first $100 of liability coverage for free—and thus, resembled
the claim asserted in Wolens, which was to “hold[ ] parties to their agreements.” Id. at 797
(alteration in original). The Sixth Circuit ultimately concluded that “[o]n remand, both parties
will have the opportunity to fully form their arguments on the preemption issue, to be considered
by the district court as the case progresses.” Id. at 798.
For multiple reasons, Solo does not support Plaintiff’s argument that its unjust
enrichment claim is not preempted by the ADA. First, the Sixth Circuit focused exclusively on
Ginsberg’s analysis that the covenant of good faith and fair dealing applied to all contracts in
distinguishing it from a claim of unjust enrichment. Id. The Supreme Court’s primary rationale
in Ginsberg for why it was a state policy preempted under the ADA was that such a covenant
was not something the parties could contract around. That it applied to all contracts other than
employment contracts was an additional ground for its conclusion. Second, even under the “all
contracts” explanation—i.e., that the doctrine of unjust enrichment does not apply to all contracts
as a matter of state policy, but rather serves to effectuate the parties’ intentions and reasonable
expectations—Plaintiff’s claims are not based on effectuating the parties’ intentions. As
discussed herein, the parties’ expectations (or, at least what Plaintiff should have reasonably
been aware of under the Transport Agreement) under LATAM’s No-Show Policy were that
LATAM had the unilateral right to cancel all legs of a reservation, without warning, in the event
that any customer cannot make any flight of that reservation. Plaintiff’s claims seek the opposite
of effectuating the parties’ intentions; it maintains that it would be unjust enrichment to allow the
No-Show Policy to be effectuated as written and communicated. Third, the question in Solo was
whether the unjust enrichment claim against UPS was preempted by the FAAAA, not the ADA,
and in any event, the Sixth Circuit was clear that it was not reaching any conclusions as to
whether there was any preemption, only that its analysis was dicta for remand purposes, and all
parties reserved all rights to argue the preemption issue before the district court. See id.
The Plaintiff also contends that its claim is “not about refunds, nor is [Plaintiff]
challenging LATAM’s right to charge a particular fare for a particular route.” See Opposition
at 7. Rather, it asserts that the unjust enrichment claim is “about [LATAM’s] deceptive and
unconscionable No-Show Policy[, which is] not preempted by the ADA.” Id. In support of its
contention, the Plaintiff relies on Brown v. United Air Lines, Inc., 656 F. Supp. 2d 244, 249
(D. Mass. 2009).
Such reliance is overstated. In Brown, United Airline’s “skycaps”—airline employees
staffed with assisting passengers with baggage—commenced a putative class action asserting
various state law claims including, unjust enrichment, and violation of Massachusetts Tips Law,
for the airlines’ imposition of a $2.00 per bag fee for curbside check-ins. Id. at 247. The
plaintiffs’ theory of liability was that: (1) such fee constituted “tips” that belonged to the
employees; and (2) the policy interfered with the skycaps’ wages and deprived them of tips
because passengers were unlikely to tip if they were already charged a fee for the skycaps’
services. Id. The defendant moved to dismiss, arguing, among other things, that the plaintiffs’
unjust enrichment claims were preempted by the ADA. Id. The Court declined to apply the
ADA to preempt the unjust enrichment claim based on such claim having an impact on United’s
prices, reasoning that the plaintiffs did not challenge the “airline’s right to charge a fee for
curbside baggage services in the first place, nor do they challenge the amount of the fee,” but
took issue with the “deceptive manner in which the fee [was] charged.” Id. at 249 (emphasis in
original). The plaintiffs wanted the airline to charge the fee at a different time in the check-in
process so as not to confuse customers into thinking the fee was a de facto tip for the skycaps. Id.
at 249-50.
Here, unlike in Brown, the Plaintiff is challenging, in large part, LATAM’s right to
cancel an entire reservation under the No-Show Policy without refunding the price of the
cancelled airfares or providing replacement flights at the same prices as the cancelled flights. In
other words, Plaintiff seeks to void the No-Show Policy—i.e., prevent LATAM from retaining
the price it paid for air tickets—not simply change the way it is implemented. Indeed, the
allegations in the Complaint demonstrate that, notwithstanding the Plaintiff’s assertions to the
contrary, the unjust enrichment claim is largely a challenge to LATAM’s refusal to refund prices
paid for flights cancelled pursuant to the No-Show Policy and the purported inequity of LATAM
retaining the airfare prices and reselling the same seats for additional profit for itself. For
example:
TM Solutions conferred a benefit on LATAM in the form of payments for two
roundtrip tickets for the route LIM-MIA-LIM;
LATAM knowingly and voluntarily accepted this benefit by collecting payment
from TM Solutions as well as every time a class member purchases a roundtrip
ticket;
LATAM did not provide the class members all or part of the service they paid for,
while retaining the class members’ payments;
LATAM resold the class members’ flights in the open market and profited
twofold or more on seats that belonged to the class members, who were left
stranded at airports having to scramble for last-minute expensive flights to obtain
what LATAM took from them;
LATAM benefited by being unjustly enriched from the payments they received
from thousands of consumers, while not providing these consumers with at least
one leg of their flights, and instead reselling the seats.
Complaint ¶¶ 59-63.
The crux of these allegations speaks to the improper retention by LATAM of the ticket
fares (instead of refunding those fares to the passengers), rather than to the deceptive nature of
the No-Show Policy. Stated another way, the Plaintiff’s claim for unjust enrichment could not
be maintained if LATAM had simply refunded the Plaintiff’s airfares upon cancellation of the
reservation, or provided replacement flights at the same, or lesser fare price. It is simply not
credible to say that the unjust enrichment claim does not relate to how LATAM prices its
airfares. Moreover, as noted above, the ADA’s preemptive scope should be interpreted broadly
and is applicable even if the impact on an airline’s prices is not direct. See Brown, 656 F. Supp.
2d at 249 (noting that “the Supreme Court has repeatedly stressed the ‘broad pre-emptive
purpose’ of the ADA.” (citation omitted)).
As noted above, courts have held that claims related to airline refunds are preempted
under the ADA. See, e.g., See Buck v. Am. Airlines, Inc., 476 F.3d 29, 34-35 (1st Cir. 2007)
(holding that plaintiffs’ state law claims against airline for retaining fees and taxes on an unused
non-refundable ticket were preempted by the ADA). In short, the Plaintiff’s claim for unjust
enrichment in Count Three of the Complaint is a claim that relates to LATAM’s pricing policy
on its airfares and is based upon Florida state law. Therefore, the Court dismisses Count Three
as preempted under the ADA.
Whether Plaintiff Can Independently Maintain the Declaratory Judgment Sought in
Count One or Claim for Money Damages in Count Four
For the foregoing reasons, the Court dismisses the Plaintiff’s equitable claims in
Count Three for failure to state a claim, and it also dismisses Plaintiff’s injunctive relief claims
in Count Four for lack of standing. The remaining claims in the Complaint for the Court to
consider are Plaintiff’s request for money damages under the FDUTPA (Count Four) and request
for a declaratory judgment that the No-Show Policy is unconscionable (Count One). Bankruptcy
Rule 7001 precludes the Plaintiff from bringing either claim in this adversary proceeding without
Count Three or Count Four and as such, the Court dismisses both counts.
The Plaintiff cannot maintain an action for money damages under Count Four because
prepetition claims for money damages must be addressed through the Debtor’s claims
adjudication process rather than an adversary proceeding. See In re Aegis Mortg. Corp., 2008
WL 2150120, at *7 (dismissing claim for money damages because it “does not fall within one
[of] the ten categories constituting adversary proceedings listed in Rule 7001”). The Plaintiff did
so by filing a proof of claim for approximately $5 million and, as such, there is no basis to bring
Count Four as an adversary proceeding. As such, the Court finds that Plaintiff’s claim for money
damages under the FDUTPA fails to state a claim and is dismissed.30 Plaintiff’s prepetition
30 Even assuming arguendo a prepetition claim for money damages was properly maintained as an adversary
proceeding under Rule 7001, the Court would nonetheless dismiss Plaintiff’s claim for damages under FDUTPA
because it is preempted by the ADA. As discussed above, the gravamen of Plaintiff’s claims is that LATAM
unfairly retains the price customers paid for air travel after cancelling a leg of their itinerary pursuant to the No-
Show Policy, allowing the airline to resell the tickets and “net the price of a single flight twice.” See, e.g., Complaint
¶ 26; see also id. ¶¶ 69-70 (LATAM “resell[s] class members’ seats and make[s] twice or more the money on the
same seat[s]” when those seats “were already paid for by the class members and [] the class members intended to
use [them.]”). Accepting these allegations as true (as the Court must), it is plain that an airline’s failure to issue
refunds for forfeited tickets “relate[s] to” prices charged by an air carrier and, thus, that claims based on those
allegations are preempted by the ADA. See 49 U.S.C. § 41713(b)(1).
claims for monetary damages are more appropriately adjudicated in the Debtors’ claims process,
and all Plaintiff’s rights regarding such process are reserved.
With the dismissal of the injunctive and equitable claims for relief, Rule 7001(7) can no
longer serve as the bases for the Plaintiff’s request for a declaratory judgment in Count One.
While Rule 7001(9) permits adversary proceedings “to obtain a declaratory judgment,” they
must “relat[e] to any of the foregoing” provisions—i.e., subsections (1) through (8). Without an
equitable or injunctive claim remaining, Count One does not “relat[e] to” any proceeding that
Moreover, in analogous situations, courts have held that FDUTPA claims are preempted by the ADA. For
example, in Roman, a plaintiff brought an FDUTPA claim against an airline, alleging that it failed to provide
expedited security pursuant to its “Shortcut Security” program, for which plaintiff paid an extra fee. 2020 WL
255202, at *1. The complaint alleged that the airline used the program to “make up for lost profits,” id. at *3; the
airline stated that it offered the program to make “‘ancillary revenues’ which directly affect[ed] the prices it [could]
charge,” id. at *4. The Court agreed with the airline and held that the ADA preempted the FDUTPA claim because
the program had a “‘significant effect’ on [the airline’s] prices” and, accordingly, the plaintiff could not use the
FDUTPA to challenge the program and thus attempt to “alter prices [it] charged.” Id. So too here. Plaintiff concedes
that the No-Show Policy provides LATAM a “profitable resale scheme” that “enlarg[es] its already formidable
bottom line.” Complaint ¶ 26. Those allegations “attempt to use FDUTPA to regulate” LATAM’s No-Show Policy
and “alter prices charged by” LATAM and revenue it receives from those charges. See Roman, 2020 WL 255202, at
*4; Complaint ¶ 26. Accordingly, Count Four is preempted by the ADA.
Plaintiff’s arguments to the contrary are unavailing. First, TM Solutions claims it is “not challenging LATAM’s
right to charge any particular rate,” but only its “deceptive and unfair scheme of cancelling [tickets] for which it
already has received full payment . . . and then reselling [the] cancelled tickets . . . .” Opposition at 8-9. It argues this
allegation states a claim under Bailey v. Rocky Mountain Holdings, LLC, 889 F.3d 1259 (11th Cir. 2018), because
the court in Bailey reasoned that “[w]hile the rates of air carriers are currently free from regulation, their practices
are not.” 889 F.3d at 1268. But the Bailey court held that the FDUTPA claim at issue was preempted by the ADA
and reasoned that the Department of Transportation, not private parties, were responsible for regulating the practices
of air carriers. See id. at 1269, 1273. Second, Plaintiff puts too much emphasis on Zamber v. American Airlines, Inc.,
by unpersuasively arguing that a state law’s impact on an air carrier’s prices is an “inherently factual question” that
should not be decided on a motion to dismiss. See Opposition at 9; 282 F. Supp. 3d 1289, 1302 (S.D. Fl. 2017).
Zamber, however, addressed a question “of first impression as to ADA preemption” in the entire federal court
system: whether the ADA’s preemption provision applies to travel insurance marketed by an airline but provided
and sold by a third party. Zamber, 282 F. Supp. 3d at 1302. By definition, a case of first impression in the entire
federal court system necessarily means there is a dearth of authority from which a court could determine that the
pleadings, as a matter of law, fail to state a claim for relief. In contrast, courts regularly determine state consumer
fraud claims are preempted, as a matter of law, by the ADA when they would have the impact of altering the prices
charged by a carrier (as opposed to a third party). See, e.g., Wolens, 513 U.S. at 226-28 (reversing denial of motion
to dismiss and holding as a matter of law that plaintiff’s claims under state consumer fraud statute concerning
airline’s frequent flyer program related to price); Roman, 2020 WL 3303084, at *4 (“No amount of discovery will
change the fact that the fees Defendant charges affect the price it can charge consumers, and an attempt to regulate
said fees via FDUPTA would therefore have a ‘significant effect’ on Defendant’s prices”). As such, Zamber is
inapposite and does not compel a different result.
can permissibly be brought in an adversary proceeding.31 See In re Smithey, No. 10-30310, 2012
WL 3958060, at *3 (Bankr. N.D. Ohio Sept. 10, 2012) (“Bankruptcy Rule 7001(9) provides that
this Court can enter declaratory judgment, but limits such authority to only those matters
‘relating to any of the forgoing’ adversary proceedings for which an otherwise jurisdictional
basis exists . . . Rule 7001(9) cannot be used to create jurisdiction where no jurisdiction exists”);
In re Lernout & Hauspie Speech Prod., N.V., 264 B.R. 336, 339 (Bankr. D. Del. 2001) (“Rule
7001(9) applies only where the underlying action qualifies under one of the other sections”)
(citing Fed. R. Bankr. P. 7001 advisory committee’s note (1983)). As such, the Court dismisses
Count One of the Complaint.
Because every cause of action in the Complaint is subject to dismissal for the reasons set
forth above, the Court need not rule on the parties’ remaining arguments concerning whether the
allegations in the Complaint survive a motion to dismiss, including the import of the class
allegations, or whether Plaintiff is bound to arbitrate its claims against LATAM.
Plaintiff’s Request for a Declaratory Judgment is Preempted by the ADA
Even if Plaintiff could maintain Count One under Rule 7001(9), the Court finds that
Count One should be dismissed because it is preempted by the ADA for the same reasons set
forth above concerning Plaintiff’s unjust enrichment claim (Count Three) and FDUTPA claim
(Count Four).
The Complaint alleges that the No-Show Policy is unconscionable because “LATAM
should be required to obtain customers’ consent before cancelling flights that consumers already
paid for and that they expect to use.” Complaint ¶ 43. Accordingly, Plaintiff seeks a judgment
31 Plaintiff does not meaningfully challenge this argument. Instead, it claims only that Count Four is not subject to
dismissal because it has standing to pursue injunctive relief under Rule 7001(7), Opposition at 18, which is
unpersuasive for the reasons set forth above.
from the Court declaring that the No-Show Policy is “void and unenforceable” and “LATAM has
an affirmative duty to request a consumer’s consent before cancelling paid trips[.]” Id. ¶ 47. As
with the other causes of action, the gravamen of Count One is that LATAM should not be
permitted to retain the price customers paid for air travel after cancelling a leg of their itinerary
pursuant to the No-Show Policy. See, e.g., id. (“LATAM creates a financial burden on class
members who purchased (and will continue to purchase) LATAM’s flights, unaware of the risks
they face in the event they cannot complete one leg of their flights”). Plaintiff purports to anchor
Count One to common law principles of unconscionability, as well the FDUTPA. See id. ¶ 43;
Opposition at 17 (contending that the FDUTPA permits “anyone aggrieved by a violation of the
[FDUTPA] may bring an action to obtain a declaratory judgment that an act or practice violates
this part . . . .”) (quoting Fla. Stat. § 501.211(1)).
Accordingly, as with Plaintiff’s unjust enrichment and FDUTPA claims, the Complaint
itself effectively pleads that Count One “relate[s] to” LATAM’s prices. See 49 U.S.C. §
41713(b)(1). The Court finds that enforcing Count One would impact the prices LATAM
charges and revenue it receives and, thus, holds that Count One is preempted by the ADA. See,
e.g., Roman, 2020 WL 255202, at *3 (attempt to curtail expedited security charge as deceptive
under the FDUTPA preempted by ADA because the complaint alleged that the fee helped the
airline “make up for lost profits”). Put simply, if the Court granted Plaintiff relief under Count
One and declared the No-Show Policy void, or found that LATAM has an affirmative duty to
obtain the consent of its passengers prior to the cancellation of return flights, that would have a
significant effect on LATAM’s prices because it would not be able to resell the cancelled seats.
Plaintiff’s arguments to the contrary are unavailing. First, the fact that the “law of
unconscionability” itself “does not explicitly address LATAM’s rates,” Opposition at 13, is
immaterial; a law need only be “enforce[d]” in a manner that “relate[s]” to an airline’s prices to
be preempted and nothing in the ADA suggests that law itself must expressly reference prices or
rates. 49 U.S.C. § 41713(b)(1) (emphasis added). To reason otherwise would gut the “broad
scope” the Supreme Court has afforded to the term “relating to.” See Morales, 504 U.S. at 383-
84. Second, the Court cannot credit Plaintiff’s argument that LATAM forgoes saving fuel costs
by flying planes made heavier by reselling seats emptied under the No-Show Policy. See
Opposition at 14. The Complaint does not mention the “fact” that cancelling reservations
pursuant to the No-Show Policy actually saves the Debtors’ fuel costs, let alone the economic
tradeoff between fuel costs LATAM could save compared to revenue it could receive by
reselling seats.
Accordingly, Plaintiff’s declaratory judgment claim in Count One must be dismissed for
the independent reason that it is preempted by the ADA.
The Motion to Amend
As described above, Plaintiff seeks leave to file the Proposed AC, which adds new factual
allegations, a new class representative, a new proposed state subclass, and an additional cause of
action under Pennsylvania’s consumer fraud statute. In broad strokes, Plaintiff contends that the
Court should grant leave to file the Proposed AC because of the lenient standard for amendment
under Federal Rule of Civil Procedure 15(a)(2). See Fed. R. Civ. P. 15(a)(2) (“[t]he court should
freely give leave when justice so requires”). Plaintiff claims that the proposed amended and
supplemental claims in the Proposed AC sufficiently plead claims upon which relief can be
granted and, accordingly, the Court should grant the Motion to Amend. LATAM contends that
the Proposed AC fails to correct the infirmities in the Complaint and fails to state a claim for the
causes of action set forth by Torres. As such, it contends that amendment is futile and the Court
should deny the Motion to Amend. The Court agrees with LATAM for the reasons set forth
below.
Whether Amending the Complaint is Futile
A party may amend its complaint as of right within the time limits imposed by Rule
15(a)(1) of the Federal Rules. Outside the prescribed time frames, the opposing party must
consent or the moving party must obtain leave of the court. Fed. R. Civ. P. 15(a)(2).32 Rule
15(a)(2) provides that “[t]he court should freely give leave [to amend the complaint] when
justice so requires.” Id. The decision to grant or deny a motion to amend rests within the “sound
judicial discretion of the trial court.” Adelphia Recovery Tr. v. FPL Grp., Inc. (In re Adelphia
Commc’ns Corp.), 452 B.R. 484, 489 (Bankr.S.D.N.Y.2011). A court may exercise its discretion
to deny leave to amend where, inter alia, the amendment would be futile. In re Enron Corp., 367
B.R. 373, 382 (Bankr. S.D.N.Y. 2007). Futility constitutes a good reason to deny leave to
amend. Id; see also Ruffolo v. Oppenheimer & Co., 987 F.2d 129, 131 (2d Cir.1993) (leave to
amend may be denied when the proposed amendment is “unlikely to be productive”). “[I]f the
proposed amended complaint would be subject to ‘immediate dismissal’ for failure to state a
claim or on some other ground, the Court will not permit the amendment.” A.V. by Versace, Inc.
v. Gianni Versace S.p.A., 87 F.Supp.2d 281, 298 (S.D.N.Y.2000) (citation omitted); see also
Chan v. Reno, 916 F.Supp. 1289, 1302 (S.D.N.Y.1996) (“An amendment is considered futile if
the amended pleading fails to state a claim or would be subject to a successful motion to dismiss
on some other basis.”). As when assessing whether a cause of action states a claim under Rule
12(b)(6), if the movant has “at least colorable grounds for relief, justice” requires that its motion
to amend be granted. See Ryder Energy Distrib. Corp. v. Merrill Lynch Commodities Inc., 748
32 Federal Rule of Procedure 15(a)(2) applies to this proceeding through Bankruptcy Rule 7015.
F.2d 774, 783 (2d Cir.1984); see also In re Nokia Oyj (Nokia Corp.) Sec. Litig., 423 F.Supp.2d
364, 410 (S.D.N.Y.2006) (in assessing whether proposed amended claims are futile, a court
applies the same standard as when assessing a motion for failure to state a claim and thus “must
treat the facts alleged by plaintiff as true, and view them in the light most favorable to him.”).
“The same standard applies to motions to supplement the complaint pursuant to Rule 15(d).”
Fjord v. AMR Corp. (In re AMR Corp.), 527 B.R. 874, 880 (Bankr. S.D.N.Y. 2015). As such,
leave to supplement should be freely granted unless, inter alia, the supplement would be futile.
Id.
LATAM contends the proposed amended and supplemental claims in the Proposed AC
are futile for the same reasons it argued the claims in the Complaint are subject to dismissal. In
sum, LATAM contends: (1) the factual allegations as to TM Solutions in the Proposed AC are
materially the same as in the initial Complaint; (2) Torres’ unjust enrichment claim is preempted
by the ADA and otherwise fails on the merits; (3) Torres’ UTPCPL claim is preempted by the
ADA and otherwise fails on the merits; (4) the declaratory judgment claim (i) cannot survive
alone; (ii) is preempted by the ADA; (iii) fails to seek relief for future harm; and (iv) fails to
allege the No-Show Policy is unconscionable and, therefore, fails to show it is void and
unenforceable. Accordingly, LATAM argues the proposed amendments do not address the
infirmities in the Complaint and thus amending the Complaint is futile. Opp. Am. at 3. It also
argues that it is futile for TM Solutions to supplement the Complaint with Torres’ allegations
because they are also subject to dismissal. See id. at 1. The Court assesses these arguments
below.
Whether the Proposed Amended and Supplemented
Unjust Enrichment Claim is Futile
As explained above, TM Solutions’ unjust enrichment claim is precluded by well-
established law. Its allegations are essentially that LATAM inequitably refused to refund the
price of its employees’ cancelled flights pursuant to the No-Show Policy and, instead, retained
TM Solutions’ payment and resold the seats for additional profit. See Compl. ¶¶ 21, 26. That
allegation necessarily relates to how LATAM prices its flights and is thus precluded by the
ADA’s broad preemption clause.
While the reason Torres did not board her outbound flight differs from Egusquiza’s and
Guerrero’s, Torres’ unjust enrichment claim rests on substantially the same allegations. She too
alleges that her inability to board her outbound flight caused LATAM to cancel her return flights
pursuant to the No-Show Policy. See Proposed AC ¶ 37 (“Torres offered to buy alternative
flights to the Galapagos on another airline and keep[] the return flights . . . [but] the LATAM
agent said that was not possible because the entire trip was now void.”). Like TM Solutions, she
also alleges that the No-Show Policy, as applied to her, allowed LATAM to inequitably keep the
money she paid for her ticket and potentially profit further from reselling her return flights to
another customer. See id. ¶ 42 (asking Torres for consent to resell her cancelled flights would
“deprive LATAM of a rather profitable resale scheme under its current ‘[N]o-[S]how’ [P]olicy,
whereby LATAM nets the price of a single flight twice, enlarging its already formidable bottom
line.”). The Proposed AC presents no materially different allegations to correct the deficiencies
in the Complaint—deficiencies that are fatal to both the Complaint and the Proposed AC as a
matter of law. Accordingly, Torres’ unjust enrichment claim, as pleaded in the Proposed AC, is
preempted by the ADA. Thus, it would be futile to grant Plaintiff leave to amend the Complaint
to assert the claim.
Whether the Proposed Amended
FDUTPA Claim is Futile
Only TM Solutions purports to bring the FDUTPA claim because Torres is not part of the
Florida Subclass as defined in the Proposed AC. See Proposed AC ¶¶ 73-91. The Proposed AC
does not materially change TM Solutions’ allegations.33 The FDUTPA claim in the Proposed AC
is still subject to dismissal because: (1) TM Solutions lacks Article III standing to pursue
injunctive relief; (2) the claim for money damages cannot be maintained in an adversary
proceeding; and (3) in any event, the claim is preempted by the ADA because it relates to how
LATAM prices its airfare. See supra.
Whether the Proposed
UTPCPL Claim is Futile
The Complaint did not contain a Pennsylvania Subclass or claim for relief under the
UTPCPL. As such, the Court must assess Torres’ allegations in the Proposed AC to determine if
supplementing the Complaint with a cause of action under UTPCPL is futile. For the reasons set
forth below, the Court finds the UTPCPL claim is preempted by the ADA and, accordingly, the
Proposed AC is futile with respect to this claim.
The UTPCPL provides a private right of action for “[a]ny person who purchases or leases
goods or services . . . and thereby suffers any ascertainable loss of money or property . . . as a
result of the use or employment by any person of a method, act or practice declared unlawful by
section 3” of the statute. 73 PA. STAT. AND CONS. STAT. § 201-9.2(a) (West 2022). Section 3 of
the UTPCPL prohibits “[u]nfair methods of competition and unfair or deceptive acts or practices
in the conduct of any trade or commerce.” Id. § 201-3(a). “To establish a claim under the
33 TM Solutions has added an allegation in the Proposed AC that LATAM has and will continue to “unabated[ly]”
violate the FDUTPA and, thus, it and putative class members may continue to suffer similar harm absent an order
from the Court enjoining LATAM’s actions. Proposed AC ¶ 89. The Court finds this conclusory allegation fails to
correct the deficiencies in the Complaint. The Proposed AC still lacks allegations as to what future flights Plaintiff
plans to book on LATAM, what future flights it has already booked, or any other factual allegations giving rise to an
inference of future harm sufficient to confer TM Solutions Article III standing.
UTPCPL for deceptive conduct, a plaintiff must demonstrate: (1) a deceptive act that is likely to
deceive a consumer acting reasonably under similar circumstances; (2) justifiable reliance; and
(3) that the plaintiff’s justifiable reliance caused ascertainable loss.” Hall v. Equifax Info. Servs.
LLC, 204 F. Supp. 3d 807, 810 (E.D. Pa. 2016). Torres seeks both an injunction and money
damages under the UTPCPL. Proposed AC ¶¶ 107-108.
The crux of Torres’ Pennsylvania consumer fraud claim is materially the same as TM
Solutions’ claim under the Florida analogue. Torres alleges that LATAM’s enforcement of the
No-Show Policy is “unfair and deceptive” because, inter alia, LATAM: (a) gouges the price for
changing flights in such a way that forces consumers to purchase flights with other airlines when
they cannot make one leg of their round-trip reservation, Proposed AC ¶ 97; (b) resells flights
that were already paid for by the class members and that the class members intended to use, id. ¶
98; and (c) does not request consumers’ consent to cancel their flights, so it can then resell the
class members’ seats and make twice the money (or more) on the same seat, id. ¶ 99.
LATAM contends that this count is preempted by the ADA for the same reasons TM
Solutions’ FDUTPA claim is preempted—because (i) it is a state-law claim that attempts to
expand LATAM’s obligations beyond its contracts with its customers, and (ii) it relates to how
LATAM prices its flights. See Opp. Am. at 8-9. It also argues that the UTPCPL claim fails on
the merits because Torres: (i) fails to allege that the No-Show Policy is likely to deceive, and (ii)
fails to plead justifiable reliance (i.e., that she purchased her tickets because of some
representation by LATAM that it would not cancel the remainder of her itinerary if she failed to
fly the first leg of her trip). Id. at 10.
The Court finds that, like TM Solutions’ FDUTPA claim, Torres’ UTPCPL claim is
preempted by the ADA because it “relate[s] to” how LATAM prices its airfare. See 49 U.S.C. §
41713(b)(1). This is apparent from the face of the Proposed AC, as Torres recognizes that the
purpose of the No-Show Policy is for LATAM to enhance its revenue—an allegation that
necessarily relates to pricing. See Proposed AC ¶¶ 97-99. Courts dismiss UTPCPL actions when
allegations relate to the prices an air carrier charges, including claims that a customer is entitled
to a refund of his or her fare or fees. See Shulick v. United Airlines, No. 11-1350, 2012 WL
315483, at *5-6 (E.D. Pa. Feb. 2, 2012) (UTPCPL claim alleging airlines “misrepresented their
ability . . . to provide services” and deceptively failed to issue refunds for weather-related
cancellations found to “directly impact . . . ticket prices” and thus is preempted by the ADA).
Plaintiffs attempt to distinguish Shulick by arguing that the while enforcement of the
UTPCPL claim here may “constrain [LATAM’s] ability to cancel flights,” it would do so only to
ensure that LATAM fulfills its “own self-imposed undertakings, i.e., the provision of flights that
customers have paid for.” Rep. Am. at 8. However, this distinction is belied by the holding in
Wolens because Plaintiffs are not trying to hold LATAM to a voluntarily undertaken contractual
obligation, but rather seek a declaration that the contractual provision at issue (the No-Show
Policy) was unfair and deceptive. See Wolens, 513 U.S. at 229. Finally, Plaintiffs argue that a
state law’s impact on airline prices is a factual question ill-suited to determination on a motion to
dismiss. Id. (quoting Zamber, 282 F. Supp. 3d at 1302). The Court finds otherwise for the
reasons already set forth above. The courts in Wolens and Shulick, among others, granted
motions to dismiss by holding that claims related to airline pricing were preempted by the ADA.
See, e.g., Wolens, 513 U.S. at 226-28 (reversing denial of motion to dismiss and holding as a
matter of law that plaintiff’s claims under state consumer fraud statute concerning airline’s
frequent flyer program related to airline’s pricing).
The Court finds that Torres’ UTPCPL claim in the Proposed AC is preempted by the
ADA and, accordingly, the Court need not address the parties’ other arguments concerning this
cause of action.
Whether The Proposed Amended
Declaratory Judgment Claim is Futile
Because the unjust enrichment and state consumer fraud claims in the Proposed AC still
fail as a matter of law, the Plaintiff still cannot maintain a cause of action for a declaratory
judgment that LATAM’s No-Show Policy is unconscionable, void, and unenforceable. See
Bankruptcy Rule 7001(9) (permitting adversary proceedings “to obtain a declaratory judgment
relating to [subsections (1) through (8)]”) (emphasis added). In any event, as set forth above,
because both TM Solutions’ and Torres’ allegations in the Proposed AC concerning the No-
Show Policy are “related to” how LATAM prices its flights, they are preempted by the ADA.
See 49 U.S.C. § 41713(b)(1). Accordingly, the Court finds the Proposed AC’s attempts to amend
and supplement the declaratory judgment claim are futile.
CONCLUSION
For the reasons set forth above, the Court grants the Motion to Dismiss the Complaint,
and denies the Motion to Amend with prejudice. Despite being on notice of the deficiencies in
the Complaint through LATAM’s Opposition, Plaintiff has failed to correct any of these
infirmities in the Proposed AC. Further, based on the allegations in the Proposed AC, the Court
finds that Torres’ claims have not (and cannot) survive preemption by the ADA. Accordingly,
the Court denies the Motion to Amend without leave to replead. See Fernald v. Southwest
Airlines Co., No. 11cv0453, 2011 WL 13254382, at *4 (S.D. Cal. Sept. 28, 2011) (“Because the
ADA preempts [plaintiff’s unjust enrichment and state consumer fraud claims], the Court grants
[defendant’s] motion to dismiss . . . The Court does not see any set of circumstances in which
these state law claims can survive preemption. Because an attempt to amend would be futile, the
Court dismisses the claims with prejudice”).
IT IS SO ORDERED.
Dated: August 31, 2022
New York, NY
/s/ James L. Garrity, Jr.
Honorable James L. Garrity, Jr.
United States Bankruptcy Judge