Opinion

Stewart v. Healthcare Revenue Recovery Group, LLC

Court
District Court, M.D. Tennessee
Filed
Jul 16, 2021
Cited by
0 cases
Authority
More cited than 29.7%

The opinion

IN THE UNITED STATES DISTRICT COURT

FOR THE MIDDLE DISTRICT OF TENNESSEE

NASHVILLE DIVISION

ANGELA STEWART, )

)

Plaintiff, )

)

v. ) Case No. 3:20-cv-00679

) Judge Aleta A. Trauger

HEALTHCARE REVENUE )

RECOVERY GROUP, LLC, )

)

Defendant. )

MEMORANDUM and ORDER

Before the court is the plaintiff’s Motion for Leave to File Second Amended Complaint

(“Motion for Leave”) (Doc. No. 55). For the reasons set forth herein, the motion will be granted.

I. PROCEDURAL BACKGROUND

Plaintiff Angela Stewart initiated this action on August 6, 2020 by filing her original

Complaint asserting claims against defendant Healthcare Revenue Recovery Group, LLC

(“HRRG”) under the Fair Debt Collections Practices Act (“FDCPA”) and Telephone Consumer

Protection Act (“TCPA”) (Doc. No. 1). She moved for leave to file her First Amended Complaint

(“FAC”) on February 12, 2021, the prior deadline for seeking leave to amend pleadings. The

motion was granted as unopposed, and the FAC was filed on March 5, 2021. (Doc. No. 42.)

The defendant filed its Answer on March 23, 2021 and Amended Answer on March 30,

2021. (Doc. Nos. 48, 50.) On the same day, the plaintiff received supplemental discovery from the

defendant that revealed, for the first time, that the defendant was seeking to collect debts from the

plaintiff related to two different alleged accounts. (Doc. No. 55-2 ¶ 5.) The plaintiff allegedly

learned for the first time from this discovery that the accounts on which the defendants pursued

collection were for “medical services being rendered to a member of Plaintiff’s family and not

Plaintiff herself.” (Id. ¶ 6.) On March 31, 2021, the plaintiff deposed HRRG’s Rule 30(b)(6)

representative, Karl Hillard. (Id. ¶ 3.) During the deposition, the plaintiff discovered the existence

of additional information and materials responsive to her written discovery requests and asked the

defendant to supplement its document production. (See Doc. No. 51 ¶ 7.) Thereafter, the parties

sought and were granted leave to extend the written discovery deadline to July 16, 2021. (Doc.

Nos. 51, 53.)

Meanwhile, counsel for the plaintiff received a copy of the 30(b)(6) witness’s initial

deposition transcript on May 6, 2021. (Id. ¶ 8.) On June 8, 2021, the court reporter advised

plaintiff’s counsel that the witness had not designated any changes to be made or designated any

specific portions of the transcript as confidential. (Id. ¶ 10.)

Counsel for the plaintiff forwarded a copy of the proposed Second Amended Complaint to

counsel for the defendant on June 10, 2021, to ask whether the defendant would oppose the

plaintiff’s request for leave to file the Second Amended Complaint. (Id. ¶ 11.) On June 18, defense

counsel advised that they did oppose such leave and also notified the plaintiff that the defendant

would produce additional supplemental discovery responses that might influence the proposed

amendment. (Id. ¶ 13.) The plaintiff filed the present Motion for Leave to File Second Amended

Complaint shortly after receiving the defendant’s supplemental discovery, based on information

received in Mr. Hillard’s deposition and the defendant’s written discovery. (Id. ¶¶ 14–15.)

The First Amended Complaint alleged, as a factual matter, that, without express permission

to place calls to the plaintiff’s mobile telephone number, the defendant began placing calls to that

number in March 2019 in connection with the attempt to collect a debt. After that date, the

defendant left no fewer than eighteen voicemails using an artificial or prerecorded voice. The

plaintiff alleged that the defendant had not provided written notices required by 15 U.S.C.

§ 1692g(a) and that it continued calling the plaintiff’s mobile telephone number even after she

expressly revoked permission to call that number. Based on these and other allegations, the

plaintiff articulated three “counts” in the FAC: (1) a claim that the defendant had violated 15

U.S.C. § 1692g(a) of the FDCPA by filing to provide written notice about the debt it sought to

collect and failing to notify the plaintiff of certain statutory rights within five days of its initial

communication with the plaintiff; (2) a claim that the defendant violated 15 U.S.C. § 1692e(2)(A)

of the FDCPA by “leaving Plaintiff voicemail messages that falsely represent[ed] that Plaintiff

owes the alleged Debt” (FAC ¶ 55); and (3) a claim that the defendant violated 47 U.S.C. §

227(b)(1)(A)(iii) of the TCPA by placing telephone calls to the plaintiff’s mobile telephone

number using an artificial or pre-recorded voice.

The plaintiff includes a substantial number of new factual allegations in the proposed

Second Amended Complaint (“SAC”), including that” the defendant seeks to collect from plaintiff

a debt related to two separate accounts; the plaintiff herself did not receive the medical services

associated with either of the two accounts; both accounts were paid in full by the actual patient’s

insurance; after the alleged debt was assigned by the creditor to the defendant, the defendant did

not verify the information provided by its client and instead simply assumed that the information

was valid; without the plaintiff’s permission, the defendant communicated with a third-party letter

vendor about the alleged debt for the purpose of having the vendor send written correspondence

about the debt to the plaintiff; the defendant’s communications with the plaintiff were confusing

and would not clearly convey to the least sophisticated consumer the amount of the debt she

allegedly owes; the plaintiff never expressly told the defendant it could contact her on her mobile

telephone number using an automatic dialing system or an artificial or pre-recorded voice; and the

defendant used an automatic dialer and left a voicemail using an artificial or pre-recorded voice

no fewer than sixty-two times. (SAC ¶¶ 18, 20–26, 29–68, 72–75, 77–79.)

The SAC also differs from the FAC in that it omits what was previously Count I, which

asserted a claim for violation 15 U.S.C. § 1692g(a). It adds a new claim under 15 U.S.C. § 1692c(b)

for “communicating with a third part other than in the manner prescribed by 15 U.S.C. § 1692b,

without having received the prior consent of Plaintiff or the express permission of a court of

competent jurisdiction, and without it being necessary to effect a post-judgment remedy” (Count

I). It asserts three separate “counts” for violation of 15 U.S.C. § 1692e, including (1) a broad claim

that the defendant violated § 1692e by “using false, deceptive, or misleading representation or

means in connection with the collection of the Debt” (Count II); (2) a claim that the defendant

violated § 1692e(2)(A) by “falsely representing the character, amount, or legal status of the Debt”

(Count III); and (3) a claim that the defendant violated § 1692e(5) by “placing telephone calls to

Plaintiff’s wireless number and leaving voicemail messages using an artificial or prerecorded

voice” (FAC ¶ 98) (Count IV). Count V of the SAC is the same as Count III of the FAC.

The plaintiff argues that she should be granted leave to amend her pleading a second time,

because (1) she has shown good cause, namely that she has at all time acted diligently and now

seeks to amend based on new legal developments—namely, the issuance of a decision from the

Eleventh Circuit in April 2021, finding that a debt collector’s transmittal of a consumer’s personal

information to a dunning vendor constitutes a communication “in connection with the collection

of any debt” within the meaning of § 1692c(b)—and new information that was not in her

possession at the time of the prior deadline to amend pleadings; (2) she has not engaged in undue

delay or acted in bad faith or with a dilatory motive; and (3) the defendant will not be unduly

prejudiced by the proposed amendment.

In its opposition to the Motion for Leave (Doc. No. 57), the defendant places new evidence

in the record that, it claims, shows that the plaintiff did give the creditor permission to

communicate with her by calling and sending text messages to her mobile phone number. It argues

that the plaintiff has been in possession of the relevant facts since the date her daughter received

the medical treatment that is the subject of the defendant’s debt-collection activities, as a result of

which the proposed amendment is “futile” and has been “unduly delayed.” The defendant also

contends that, because the proposed amendment “has no basis in fact,” it is arguably “made in bad

faith and for a [dilatory] motive.” (Doc. No. 57, at 2.) The defendant also asserts that the Eleventh

Circuit case on which the plaintiff seeks to rely has no application within the Sixth Circuit and that

the defendant would be prejudiced by the late amendment because, at the very least, it would be

called upon to depose the plaintiff a second time to inquire about the basis for the new claims.

The plaintiff filed a Reply (Doc. No. 58), generally contesting each of the defendant’s

arguments.

II. STANDARD OF REVIEW

Federal Rule of Civil Procedure 15(a)(1) provides that a party can amend its pleading once

“as a matter of course” under limited circumstances. Rule 15(a)(2) applies “[i]n all other cases,”

and it provides that a party may amend “only with the opposing party’s written consent or the

court’s leave.” Such leave should be freely given “when justice so requires.” Id. Rule 15(a)(2)

“embodies a ‘liberal amendment policy.’” Brown v. Chapman, 814 F.3d 436, 442 (6th Cir. 2016)

(citation omitted).

To determine whether to grant leave under this liberal policy, courts weigh several factors,

including “[u]ndue delay in filing, lack of notice to the opposing party, bad faith by the moving

party, repeated failure to cure deficiencies by previous amendments, undue prejudice to the

opposing party, and futility of amendment.” Wade v. Knoxville Utils. Bd., 259 F.3d 452, 458–59

(6th Cir. 2001) (citation omitted). Generally, futility provides an independent basis for dismissal

when any claims sought to be added “could not survive a motion to dismiss.” Midkiff v. Adams

Cty. Reg’l Water Dist., 409 F.3d 758, 767 (6th Cir. 2005). The Sixth Circuit has made it clear that

“[t]he test for futility . . . does not depend on whether the proposed amendment could potentially

be dismissed on a motion for summary judgment.” Rose v. Hartford Underwriters Ins. Co., 203

F.3d 417, 421 (6th Cir. 2000). Thus, the court should not consider matters outside the pleadings in

considering a defendant’s futility argument. Id.

III. DISCUSSION

The defendant has presented matters outside the pleadings and argues, based on that

documentation, that the plaintiff’s proposed new claims (and, in addition, one of the previously

asserted claims) would be futile. The court declines to review the documents submitted by the

defendant and finds that the defendant has not properly argued that the plaintiff’s new claims

would be subject to dismissal under the Rule 12(b)(6) standard. It has not shown that the proposed

claims would be futile or that the proposed amendment is made in bad faith.

Nor has the defendant established that the plaintiff has been dilatory or engaged in undue

delay or that the defendant would be unduly prejudiced by the proposed amendment. In that regard,

the defendant has effectively conceded that the proposed amendment is premised upon evidence

uncovered in discovery conducted after expiration of the original deadline for seeking permission

to amend pleadings. The court takes notice that the parties filed a Joint Motion to Extend Discovery

and Dispositive Motion Deadline on April 29, 2021, in which they expressly stated that, “[d]uring

Defendant’s March 31, 2021 deposition, Plaintiff discovered the existence of additional

information and materials responsive to her written discovery requests,” which resulted in the

defendant’s being required to supplement its discovery responses. (Doc. No. 51 ¶¶ 7–10.) The

court granted the Joint Motion, extending the deadline for completing depositions to August 22,

2021 and the dispositive motion deadline to September 21, 2021. (See Doc. No. 55 (granting Doc.

No. 51).) The defendant has known about the proposed amendment since June 10, 2021. The

defendant has not identified additional information that might be within the plaintiff’s possession

regarding which it would need to depose her but, even assuming that reopening her deposition is

required, the defendant will have time to do so within the deadline for completing depositions.

Under the “liberal amendment policy” embodied by Rule 15, Brown, 814 F.3d at 442, the

court finds that justice requires that the plaintiff's Motion for Leave be granted.

IV. CONCLUSION AND ORDER

For the reasons set forth herein, the plaintiff's Motion for Leave (Doc. No. 55) is

GRANTED, and the Clerk is DIRECTED to docket separately the plaintiffs proposed Second

Amended Complaint (Doc. No. 55-1) as the Second Amended Complaint.

It is so ORDERED.

Mill ag

United States District Judge

This is a copy of a public record, reproduced as it was published. It is not legal advice, and it may not be the version a court would rely on. Check the official source before you cite it.

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