NOVANT HEALTH, INC. v. AMERICAN GUARANTEE AND LIABILITY INSURANCE COMPANY

IN THE UNITED STATES DISTRICT COURT

FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

NOVANT HEALTH INC., )

)

Plaintiff, )

)

v. ) 1:21-CV-309

)

AMERICAN GUARANTEE AND )

LIABILITY INSURANCE )

COMPANY, )

)

Defendant. )

MEMORANDUM OPINION AND ORDER

Catherine C. Eagles, District Judge.

This is an insurance coverage case brought by the insured, Novant Health Inc.,

against defendant-insurer, American Guarantee and Liability Insurance Company.

Novant has made claims under an insurance policy with AGLIC for certain losses arising

from the COVID-19 pandemic, and AGLIC has not paid those claims. Novant has

adequately alleged physical losses and AGLIC has not established at this stage that the

virus exclusion applies, so AGLIC’s Rule 12(b)(6) motion will be denied. AGLIC’s

motion to dismiss Novant’s claim under the communicable disease provision on ripeness

grounds will also be denied, as AGLIC cannot complain when an insured complies with

policy language requiring an insured to bring suit within one year of a loss.

I. Overview

Novant Health is a network of healthcare centers comprising “approximately 700

locations, including 15 hospitals and hundreds of outpatient facilities and physician

clinics.” Doc. 8 at ¶ 21. AGLIC insured Novant via an all-risk policy in place from

February 1, 2020, to February 1, 2021. Id. at ¶¶ 3, 5.

Like every person and entity in the United States, Novant has been affected by the

COVID-19 pandemic. It seeks to recover various losses under the AGLIC policy, which

provides coverage for “direct physical loss or damage” and “interruption by

communicable disease.” AGLIC contends that the complaint fails to state a claim for

physical loss and that any such coverage is excluded by an exclusion directed to losses

caused by virus. As to communicable disease coverage, AGLIC contends that this part of

the lawsuit should be dismissed because it is not ripe.

II. Direct Physical Loss of or Damage to Property

A. Collateral Estoppel

Novant contends that the coverage issue for direct physical losses caused by

COVID-19 has been resolved against a party in privity with AGLIC in Henderson Rd.

Rest. Sys., Inc. v. Zurich Am. Ins., 513 F. Supp. 3d 808 (N.D. Ohio 2021), so that AGLIC

is collaterally estopped from contesting coverage. Collateral estoppel “forecloses the

relitigation of issues of fact or law that are identical to issues which have been actually

determined and necessarily decided in prior litigation in which the party against whom

collateral estoppel is asserted had a full and fair opportunity to litigate.” In re Microsoft

Corp. Antitrust Litig., 355 F.3d 322, 326 (4th Cir. 2004) (quoting Sedlack v. Braswell

Servs. Grp., Inc., 134 F.3d 219, 224 (4th Cir.1998)) (cleaned up).

Federal courts apply the forum state's law of collateral estoppel. Kremer v. Chem.

Constr. Corp., 456 U.S. 461, 481–82 (1982); In re McNallen, 62 F.3d 619, 624 (4th Cir.

1995). Under North Carolina law, collateral estoppel can be applied only if several

factors are met, including, inter alia, that “the issues to be precluded are the same as

those involved in the prior action.” U.S. Fire Ins. v. Se. Airmotive Corp., 102 N.C. App.

470, 472, 402 S.E.2d 466, 468 (Ct. App. 1991) (quoting King v. Grindstaff, 284 N.C.

348, 358, 200 S.E.2d 799, 806 (1973)). In Henderson Rd., the court applied Ohio law to

interpret the insurance contract at issue. 513 F. Supp. 3d at 819. Here, the case involves

application of North Carolina law. Thus, the issue litigated in Henderson Rd. is not the

same as the issue in this case. Novant has not satisfied the first requirement of collateral

estoppel under North Carolina law. U.S. Fire Ins., 102 N.C. App. at 472.

A. Rule 12(b)(6) motions.

As is appropriate at this stage, facts are taken from the amended complaint,

Doc. 8, and are assumed to be true for the purposes of the motion. A Rule 12(b)(6)

motion to dismiss “tests the sufficiency of a complaint,” and the Court’s “evaluation is

thus generally limited to a review of the allegations of the complaint itself.” Goines v.

Valley Cmty. Servs. Bd., 822 F.3d 159, 165–66 (4th Cir. 2016). The Court may also

consider exhibits to a complaint if there is no challenge to authenticity. Id. at 166; see

also FED. R. CIV. P. 10(c). Here, the amended complaint quotes from and makes

numerous references to the Policy, Doc. 8 at 9–11, 16–23, and the amended complaint

includes the Policy as Exhibit A. Doc. 26-1. Neither party has disputed its authenticity.

In North Carolina, an insurance policy is a contract, and its terms are interpreted in

fundamentally the same manner as contract terms: the goal is to arrive at the intent of the

parties when the policy was issued. Woods v. Nationwide Mut. Ins., 295 N.C. 500, 505,

246 S.E.2d 773, 777 (1978). The insured carries “the burden of bringing itself within the

insuring language of the policy. Once it has been determined that the insuring language

embraces the particular claim or injury, the burden then shifts to the insurer to prove that

a policy exclusion excepts the particular injury from coverage.” Prod. Sys., Inc. v.

Amerisure Ins., 167 N.C. App. 601, 605, 605 S.E.2d 663, 665 (Ct. App. 2004);

Nationwide Mut. Fire Ins. v. Allen, 68 N.C. App. 184, 188, 314 S.E.2d 552, 554 (Ct. App.

1984)).

“Exclusions from coverage provided by the policy are strictly construed, and when

language which is reasonably susceptible of differing construction is used in the policy, it

must be given the construction most favorable to the insured.” Van Sumner, Inc. v.

Pennsylvania Nat. Mut. Cas. Ins., 74 N.C. App. 654, 657, 329 S.E.2d 701, 703 (Ct. App.

1985) (citing Wachovia Bank & Trust Co. v. Westchester Fire Ins., 276 N.C. 348, 172

S.E.2d 518 (1970)).

B. Coverage1

The Policy “insures against direct physical loss of or damage caused by a Covered

Cause of Loss to Covered Property . . . subject to the terms, conditions and exclusions

stated in this Policy.” Doc. 26-1 at 15 (Policy § 1.01). “Covered Cause of Loss” is

defined as, “All risks of direct physical loss of or damage from any cause unless

excluded.” Id. at 62 (Policy § 7.11).

1 For ease of reading, when quoting the Policy the Court has not included the use of bolded

font that is present for certain words and phrases in the Policy. For similar ease of reading, the

Court has not used some capitalization present in the Policy and has deleted phrases and

language irrelevant to the pending motion when quoting Policy language.

Novant alleges that the COVID-19 virus exists and is spread by human beings into

the air and on surfaces, Doc. 8 at ¶ 42, and that it “results in tangible physical

transformation of the air and surfaces, rendering them dangerous transmission vehicles”

for the disease. Id. at ¶ 41. The “impact and physical damage” caused by the presence of

COVID-19 “is not temporary;” instead, it is “sustained through any occupation of the

property,” and the damage is not fully remediated by “[r]outine cleaning and disinfection

alone.” Id. Because of the nature of its health care operations, the presence of the

COVID-19 virus on Novant’s real and personal property “causes a tangible alteration to

that property” that “can change the property, including air and the surfaces” so that the

property is “unsafe, unfit and uninhabitable for ordinary functional use.” Id. at ¶ 40.

According to Novant, COVID-19 “transforms air and property into a dangerous and

potentially deadly instrumentality,” id. at ¶ 50; government authorities have recognized

that COVID can cause physical loss and damage to the property of health care providers,

id.at ¶ 47; and the virus has caused such physical loss and damage to Novant. See, e.g.,

Id. at ¶¶ 36-38, 49, 88.

“Direct physical loss” is not defined in the Policy. Even before the pandemic,

courts struggled with defining physical loss in insurance policies where the policy left the

term undefined, in cases involving asbestos, lead, bacteria, harmful gases, and more.2

The lone North Carolina case most directly addressing the meaning of “direct physical

2 See Scott G. Johnson, What Constitutes Physical Loss or Damage in A Property Insurance

Policy?, 54 TORT TRIAL & INS. PRAC. L.J. 95 (2019) (collecting cases and discussing courts’

differing interpretations of physical loss as sometimes extending beyond demonstrable, structural

alteration, to include loss of the property’s use, functionality, or reliability).

loss” was decided at summary judgment, when the facts were more clearly developed.

Harry's Cadillac-Pontiac-GMC Truck Co. v. Motors Ins., 126 N.C. App. 698, 702, 486

S.E.2d 249, 251–52 (Ct. App. 1997) (holding there was no coverage where insured’s

losses were caused by its inability to access its building because of a snowstorm, not from

damage to the building caused by the snowstorm).

In Summit Hosp. Grp., Ltd. v. Cincinnati Ins., a court applying North Carolina law

dismissed a similar case brought by a hospital against its insurer for COVID-19 related

losses at the Rule 12(b)(6) stage, but the allegations in that complaint were quite

different. There, the court noted that it “need not decide whether the presence of the

coronavirus would satisfy the policy's requirement for direct physical damage or loss

because plaintiff has not alleged that COVID-19 was discovered in any of its covered

properties.” Summit Hosp., No. 5:20-CV-254-BO, 2021 WL 831013, at *4 (E.D.N.C.

Mar. 4, 2021) (appeal filed). Similarly, in the recent Golden Corral Corp. v. Ill. Union.

Ins., the court dismissed a restaurant chain’s claim against its insurer for COVID-19

related losses at the Rule 12(c) stage, but there the plaintiff alleged no need for repair,

replacement, or even cleaning. No. 5:20-CV-349-D, 2021 WL 4097684, at *8 (E.D.N.C.

Sept. 8, 2021). Here, Novant has alleged that COVID-19 is present and continually re-

introduced to its properties, despite its best efforts, and that COVID-19 has caused

physical damage and losses potentially covered by the Policy. E.g., Doc. 8 at ¶ 34.

Whether COVID-19 has resulted in direct physical damage or loss to Novant, and

if so to what extent, are questions better evaluated on a developed factual record. Novant

has adequately alleged direct physical damage or loss, and dismissal on this basis is

inappropriate at the Rule 12(b)(6) stage. See generally Elegant Massage, LLC v. State

Farm Mut. Auto. Ins., 506 F. Supp. 3d 360, 372–76 (E.D. Va. 2020) (noting in a case

under Virginia law that “while the [plaintiff’s business] was not structurally damaged, it

is plausible that Plaintiff's [sic] experienced a direct physical loss when the property was

deemed uninhabitable, inaccessible, and dangerous to use by the Executive Orders

because of its high risk for spreading COVID-19, an invisible but highly lethal virus.”).

C. The Virus Exclusion

Section 3.03 of the Policy states that “[t]his policy excludes . . . Contamination,

and any cost due to Contamination.” Doc. 26-1 at 24 (Policy §§ 3.03.01-3.03.01.01).

“Contamination” is defined as “[a]ny condition of property due to the actual presence of

any . . . virus.” Id. at 62 (Policy § 7.09). As the parties appear to agree, if this language

is part of the policy, it excludes coverage. See, e.g., Natty Greene's Brewing Co. v.

Travelers Cas. Ins. Co. of Am., 503 F. Supp. 3d 359, 363–64 (M.D.N.C. 2020); Julie's

Inc. v. Hanover Ins. Grp., Inc., No. 1:20CV853, 2021 WL 2312532, at *5 (M.D.N.C.

June 7, 2021); Cali Fresh, LLC v. Twin City Fire Ins., No. 1:20CV522, 2021 WL

3620074, at *7 (M.D.N.C. Aug. 16, 2021).

But there is a question as to whether the virus exclusion is part of the policy. In

one of many Amendatory Endorsements appended to and thus apparently part of the

Policy, the contamination exclusion is deleted and replaced by a version which does not

include a virus exclusion. Doc. 26-1 at 118.

AGLIC contends that this “Amendatory Endorsement” only applies to claims

connected to Louisiana in some unspecified way. The Court appreciates that there are

some textual indications that this endorsement only applies to claims having something to

do with Louisiana; it does contain the heading “Amendatory Endorsement – Louisiana.”

Id. at 116. Indeed, in other factual scenarios a number of courts have held that similar

provisions applied only to claims with a connection, often unidentified, to Louisiana.3

But there are other “Amendatory Endorsements” followed by the names of states

which by their terms—not just their headings—only apply to claims in a particular state:

“This endorsement changes the policy and applies to those risks in Connecticut. Please

read it carefully,” and “[t]his endorsement changes the policy and applies to those risks in

New York. Please read it carefully.” Id. at 93–96 (Connecticut), 141–144 (New York).

Unlike the pages with “New York” and “Connecticut” in the titles, the Amendatory

Endorsement on which Novant relies does not contain any statement in the text that it is

limited to claims or property in Louisiana. Id. at 116. Indeed, it explicitly says, without

any limitation at all, that “[t]his endorsement changes the policy. Please read it

carefully.” Id. at 116.4 See e.g., John Akridge Co. v. Travelers Companies, 837 F. Supp.

3 See, e.g., Manhattan Partners, LLC v. Am. Guarantee & Liab. Ins., No. 20-14342 (SDW)

(LDW), 2021 WL 1016113, at *2 n.3 (D.N.J. Mar. 17, 2021) (appeal pending); Boscov's Dep't

Store, Inc. v. Am. Guarantee & Liab. Ins., No. 5:20-CV-03672-JMG, 2021 WL 2681591, at *9

(E.D. Pa. June 30, 2021).

4 At the end of the Policy, AGLIC appended over seventy pages of what it calls “amendatory

endorsements.” Doc. 26-1 at 90-176. Each of the 31endorsements has the heading “Amendatory

Endorsement,” followed by a dash and the name of a particular state. See, e.g., id. at 90 (labelled

“Amendatory Endorsement – Alaska”); at 93 (labelled “Amendatory Endorsement –

Connecticut”). All contain the provision “[t]his endorsement changes the policy,” and direct the

insured to “[p]lease read it carefully.” See, e.g., id. at 90 (Alaska). Two Amendatory

endorsements—New York and Connecticut—explicitly apply to risks in the named state. Id. at

93, 141 (“This endorsement changes the policy and applies to those risks in Connecticut.”) id. at

93–96; (“This endorsement changes the policy and applies to those risks in New York.”) id. at

6, 8 (D.D.C. 1993) (applying endorsement titled “Maryland Changes” to claims outside

Maryland because “no language in the endorsement limits its application to insured

property located in Maryland”); Arch Specialty Ins. v. Cline, No. 10-2114-STA-DKV,

2012 WL 12823706, at *7 (W.D. Tenn. Dec. 4, 2012) (applying endorsement titled “New

York Amendatory Endorsement” to claim outside New York since “nowhere in the

Subject Policy or the endorsement is the endorsement limited to applicability solely in

New York State. Rather, even above the title ‘New York Amendatory Endorsement’ the

endorsement proclaims in bold, capital letters that ‘[t]his endorsement changes the

policy’”).

The cases cited by AGLIC do not reflect whether the so-called “state-specific

endorsements” at issue in those cases did or did not contain language explicitly limiting

their application to claims arising in those states; here, of course we have some that do

and some that don’t. And the policy itself provides that “titles . . . shall not in any way

affect the provisions to which they relate,” Doc. 26-1 at 58 (Policy § 6.20), undermining

AGLIC’s contention that the title “Amendatory Endorsement – Louisiana” limits the

meaning of the text of the endorsement that it “change[s] the policy.”

141–144. The rest do not contain similar language or limitations. None of the “Amendatory

Endorsements” have “North Carolina” after the dash. The final page of the policy, after other

endorsements without a state name, is a page entitled “North Carolina – Notice of Certain Causes

of Loss Not Covered,” Id. at 176, which purports to constitute a warning required by North

Carolina law when a policy does not cover losses from floods, earthquakes, windstorms, and

similar events. It is not relevant here.

In any event, AGLIC’s cases are otherwise distinguishable. In Tomars v. United

Fin. Cas. Co., for example, at issue was a commercial general liability policy covering a

fleet of vehicles across the country; the court found it appropriate to enforce “a series of

state-specific endorsements conforming its coverages to the requirements imposed by the

insurance laws of the states in which particular vehicles are located.” No. 12-CV-2162

(JNE/HB), 2015 WL 3772024, at *3 (D. Minn. June 17, 2015). Here, there is nothing in

the complaint to indicate that Novant has property in the 31 states listed in the headings

of the various Amendatory Endorsements; indeed, the parties have not directed the

Court’s attention to anything in the complaint or policy identifying any “insured

location,” Doc. 26-1 at 16 (Policy § 2.01), outside North Carolina.5 Nor is this a case

involving rental property that can be moved at will from one state to another, as in Kamp

v. Empire Fire & Marine Ins., 570 F. App'x 350, 351 (4th Cir. 2014).

AGLIC asserts that the Amendatory Endorsements contain terms contradicting

each other and it would be nonsensical to apply all of these endorsements to all claims.

But AGLIC does not explain why it included 74 pages of irrelevant and immaterial words

in Novant’s policy, for no reason apparent on the record. And the general rule in North

Carolina is that if an insurance company includes contradictory provisions in a policy,

those provisions are “resolved against the insurer and in favor of the policyholder.”

Silvers v. Horace Mann Ins., 90 N.C. App. 1, 10, 367 S.E.2d 372, 377 (Ct. App.

5 In evidence outside the pleadings, and thus inappropriate to consider in connection with a

Rule 12(b)(6) motion, there is some indication that Novant has locations in a small number of

adjoining states. See Doc. 23-1 at 209.

1988), aff'd as modified, 324 N.C. 289, 378 S.E.2d 21 (1989) (holding the conflict

between two provisions in the policy must be resolved in favor of the insured); see

Woods, 295 N.C. at 506, 246 S.E.2d at 777.

AGLIC has the burden to show the exclusion applies. Allstate Ins. v. Lahoud, 167

N.C. App. 205, 208, 605 S.E.2d 180, 182–83 (Ct. App. 2004) (“The insurer bears the

burden of proving that an exclusion is applicable.”), aff'd, 359 N.C. 628, 614 S.E.2d 304

(2005). The Court is not ruling that the virus exclusion does not apply, but in view of the

contradictory language in the Policy, AGLIC has not met its burden at this stage of the

proceedings.

III. Interruption by Communicable Disease Coverage

The Policy contains provisions providing coverage when the insured’s business is

interrupted by a communicable disease; the parties refer to this as “ICD Coverage.”

AGLIC has not asserted that this provision requires physical loss or damage or that the

virus exclusion applies to ICD coverage. Instead, AGLIC contends this claim should be

dismissed because it is not ripe for resolution. Specifically, AGLIC asserts that it has not

yet denied Novant’s ICD claim. Novant contends the matter is ripe because the Policy

itself requires Novant to file suit within a year of filing its claim, and it filed this lawsuit

close upon the one-year mark.

“Like standing, the ripeness doctrine originates in the ‘case or controversy’

constraint of Article III.” Edgar v. Haines, 2 F.4th 298, 311 (4th Cir. 2021) (citing South

Carolina v. United States, 912 F.3d 720, 730 (4th Cir. 2019)); U.S. Const. art. 3, § 2,

cl. 1. Just as standing contemplates “who may sue, ripeness considers when they may

sue.” Edgar, 2 F.4th at 311. And like standing, ripeness is a question of subject matter

jurisdiction. See Sansotta v. Town of Nags Head, 724 F.3d 533, 548 (4th Cir. 2013)

(citation omitted). Whether a claim is ripe depends upon the “fitness of the issues for

judicial decision and the hardship to the parties of withholding court consideration.”

South Carolina, 912 F.3d at 730 (cleaned up) (ultimately quoting Abbott Labs. v.

Gardner, 387 U.S. 136, 149 (1967)).

A controversy that is ripe for judicial review is one presented in a “clean-cut and

concrete form.” Miller v Brown, 462 F.3d 312, 319 (4th Cir. 2006) (citation omitted). A

claim is unripe “if it rests upon contingent future events that may not occur as anticipated,

or indeed may not occur at all.” Scoggins v. Lee’s Crossing Homeowners Ass’n, 718

F.3d 262, 270 (4th Cir. 2013) (quoting Texas v. United States, 523 U.S. 296, 300 (1998)).

When defendants dispute “the veracity of the facts underpinning subject matter

jurisdiction,” courts may look beyond the complaint to resolve disputed jurisdictional

facts, with exceptions not relevant here. Kerns v. United States, 585 F.3d 187, 193 (4th

Cir. 2009); United States ex rel. Vuyyuru v. Jadhav, 555 F.3d 337, 348 (4th Cir. 2009);

accord Save Ardmore Coal. v. Lower Merion Twp., 419 F. Supp. 2d 663, 669 (E.D. Penn.

2005) (citing Mortensen v. First Fed. Sav. & Loan Ass'n, 549 F.2d 884, 891 (3d Cir.

1977)) (“In a factual attack, the defendant challenges the court's jurisdiction based on

evidence outside the pleadings and the court may review and rely upon any evidence in

assessing jurisdiction.”). “The plaintiff has the burden of proving that subject matter

jurisdiction exists.” Evans v. B.F. Perkins Co., 166 F.3d 642, 647 (4th Cir.1999).

The Policy has a provision requiring the insured to file suit against AGLIC “within

(12) twelve months after the date of direct physical loss or damage to covered

property . . .” Doc. 26-1 at 56 (Policy § 6.13.05) (parentheses in original). While the

exact date Novant’s losses began is not completely clear, Novant appears to assert that

that its losses began on March 11, 2020, when the World Health Organization determined

that the coronavirus causing COVID-19 constituted a global pandemic. See generally

Doc. 8 at ¶ 25. AGLIC has not disputed this general timeframe.

Novant sent its initial notice of claim to AGLIC around March 23, 2020. Id. at ¶

52; see also Doc. 23-1 at 192 (AGLIC letter noting receipt of claim on March 24, 2020).

AGLIC then asked for more information on several occasions. See, e.g., Doc. 23-1 at 1–

5, 184, 199.

On February 24, 2021, Novant asked AGLIC to extend the time to file suit. Doc.

28-1 at ¶ 3. AGLIC did not agree to any extension. Id. at ¶ 7. Novant filed suit in state

court on March 10, 2021. Doc. 1 at ¶ 1. As of that date AGLIC had not paid the ICD

claim, nor had it denied the claim. Doc. 23-1 at p. 5 ¶ 16.

AGLIC does not explain why the provision requiring Novant to file suit within

one year of damage does not apply, nor does it explain what an insured should do in the

face of the twelve-month deadline and an unpaid claim. AGLIC included the provision

requiring that suit be filed within one year, and it cannot object when an insured follows

the Policy requirement. AGLIC has not paid the claim, and Novant waited to file suit

until approximately one day before the one-year deadline AGLIC imposed and only after

asking AGLIC for an extension and receiving no response. The dispute is ripe.

IV. Good Faith Claim and Chapter 75 Claim

AGLIC’s primary argument in support of dismissal of the good faith and Chapter

75 claims is that the underlying breach of contract claims are without merit. The Court

has rejected those arguments, for the time being, so that is not a basis for dismissing these

claims. Novant’s allegations are otherwise sufficient to raise plausible claims.

It is ORDERED that:

1. The defendant’s motion to dismiss, Doc. 21, is DENIED.

2. The plaintiff's motion to file a sur-reply, Doc.33, is GRANTED.

This the 23rd day of September, 2021.

UNITED STATES DI T JUDGE —

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