“[W]e hold that a prison does not waive a procedural defect unless and until it decides the procedurally flawed grievance on the merits at the last available stage of administrative review.”
How later courts described this case
- “[W]e hold that a prison does not waive a procedural defect unless and until it decides the procedurally flawed grievance on the merits at the last available stage of administrative review.”
- explaining that defendants bear the burden of showing a failure to exhaust
- noting that exhaustion is “a ‘threshold matter’ that must be addressed first”
- noting that, “[a]lthough a district court would not be bound to follow any other district court's determination, the decision would have significant persuasive effects.”
Written by the judges who cited it.
The opinion
UNITED STATES DISTRICT COURT
MIDDLE DISTRICT OF FLORIDA
JACKSONVILLE DIVISION
MITCHELL A. HARRIS,
Plaintiff,
v. Case No. 3:21-cv-353-MMH-MCR
THE FLORIDA DEPARTMENT
OF CORRECTIONS, et al.,
Defendants.
________________________________
ORDER
I. Status
Plaintiff Mitchell A. Harris, an inmate in the custody of the Florida
Department of Corrections (FDOC), initiated this action on March 29, 2021, by
filing a pro se Civil Rights Complaint (Complaint; Doc. 1)1 pursuant to 42
U.S.C. § 1983. Harris is proceeding on an amended complaint (AC; Doc. 59),
filed on September 1, 2021. In his AC, Harris presents claims against the
following Defendants: (1) the FDOC; (2) Centurion of Florida, LLC (Centurion);
and (3) Corizon Health, Inc. (Corizon). Harris, who alleges he suffers from the
hepatitis C virus (HCV), asserts that Centurion and Corizon violated the
1 For all pleadings and documents filed in this case, the Court cites to the
document and page numbers as assigned by the Court’s Electronic Case Filing
System.
Eighth Amendment when they allegedly created and implemented a cost-
saving policy that sanctioned the delay of medically necessary treatment for
Harris’s HCV infection. Harris also contends that the FDOC violated the
Americans with Disabilities Act (ADA) and the Rehabilitation Act (RA) by
delaying treatment for his HCV. As relief, Harris seeks compensatory
damages, punitive damages, attorney’s fees and costs, and any other
appropriate relief.
This matter is before the Court on Defendants’ Motions to Dismiss. See
Centurion of Florida, LLC’s Motion to Dismiss Amended Complaint and
Incorporated Memorandum of Law (Centurion Motion; Doc. 68); Defendant
Corizon Health, Inc.’s Motion to Dismiss (Corizon Motion; Doc. 69); Motion to
Dismiss by Defendant Florida Department of Corrections (FDOC Motion; Doc.
70) (collectively “Motions”). The FDOC also filed an exhibit. See FDOC Motion
Ex. 1. Harris filed responses in opposition to the Motions. See Plaintiff’s Motion
in Opposition to Defendants’ Motion to Dismiss (Centurion Response; Doc. 76);
Plaintiff’s Motion in Response/Opposition to Defendant Corizon Health, Inc.’s
Motion to Dismiss (Corizon Response; Doc. 81); Plaintiff’s Motion in
Response/Opposition to Defendant Department of Corrections’ Motion to
Dismiss (FDOC Response; Doc. 84) (collectively “Responses”). Centurion filed
2
a Reply. Defendant’s Reply in Support of Motion to Dismiss (Reply; Doc. 83).
And, Harris filed a Surreply. Plaintiff’s Response to Defendant’s Reply in
Support of Defendant’s Motion to Dismiss (Surreply; Doc. 86). Defendants’
Motions are ripe for review.
II. Plaintiff’s Allegations2
In his AC, Harris brings three claims. He alleges that: (1) the FDOC
discriminated against inmates with HCV, including Harris, in violation of the
ADA (Count One); (2) the FDOC discriminated against inmates with HCV,
including Harris, in violation of the RA (Count Two); and (3) Centurion and
Corizon each were deliberately indifferent to a serious medical need when they
each enforced a policy that delayed necessary treatment for Harris’s HCV
infection in violation of the Eighth Amendment (Count Three).3 AC at 23-34.
2 Because this case is before the Court on Defendants’ Motions to Dismiss, the
Court accepts the allegations in Harris’s AC as true and construes them in the light
most favorable to Harris. Cinotto v. Delta Air Lines, Inc., 674 F.3d 1285, 1291 (11th
Cir. 2012). Moreover, to the extent Harris’s claims in his initial Complaint conflict
with those in his AC, the Court accepts the claims in his AC as true. See TVPX ARS,
Inc. v. Genworth Life & Annuity Ins. Co., 959 F.3d 1318, 1327 (11th Cir. 2020).
3 Harris explicitly pleads two counts under the ADA and RA against the FDOC
in his AC. Contrary to his suggestion in the FDOC Response, Harris failed to allege
an Eighth Amendment claim against the FDOC. To the extent his arguments there
can be construed as a request to amend his pleadings to include an Eighth
Amendment claim against the FDOC, his request is improper. A request for
affirmative relief, such as a request for leave to amend a pleading, is not properly
made when simply included in a response to a motion. See Fed. R. Civ. P. 7(b); see
also Rosenberg v. Gould, 554 F.3d 962, 965 (11th Cir. 2009) (“Where a request for
3
As to the specific underlying facts supporting his claims, Harris asserts
that chronic HCV occurs when an individual has “a detectable HCV viral level”
six months after exposure to the virus. Id. at 6. Chronic HCV causes liver
inflammation and impairs liver function, and ultimately progresses to fibrosis,
or scarring of the liver. Id. Severe fibrosis “may reach cirrhosis within as short
a timeframe as one year.” Id. at 7. Cirrhosis of the liver results in numerous
complications, including liver cancer, jaundice, kidney disease, and seizures.
Id. at 7-8.
The United States Food and Drug Administration approved direct-acting
antivirals (DAA) for the treatment of HCV beginning in 2013. Id. at 11.
Treatment of HCV with DAAs has been recognized as the standard of care
since 2014. Id. at 12. Approximately 90% of HCV patients treated with DAAs
were cured of HCV, whereas previous forms of treatment only cured a third of
patients. Id. at 11. DAA treatment can reduce liver inflammation and slow the
progression of fibrosis to cirrhosis. Id. at 12. Its other benefits include a 70%
reduction in the risk of liver cancer and a 90% reduction in the risk of “liver-
leave to file an amended complaint simply is imbedded within an opposition
memorandum, the issue has not been raised properly.”) (quoting Posner v. Essex Ins.
Co., 178 F.3d 1209, 1222 (11th Cir. 1999)).
4
related mortality.” Id. However, delaying a DAA treatment “increases the risk
that the treatment will be ineffective.” Id. at 13.
Harris entered FDOC custody on November 8, 2010. Id. at 17. He
received an HCV diagnosis in September 2011. Id. Defendants did not begin
providing DAA treatment to Harris until April 2018. Id. at 18. In October 2018,
seven years after his diagnosis, Harris was given a FibroTest to determine his
METVAIR score. Id. at 19. According to Harris, a METVAIR score measures
the extent of liver scarring in a patient. Id. at 7. METVAIR scores can range
from F0, indicating no liver fibrosis, to F4, indicating cirrhosis of the liver. Id.
The test measured his fibrosis level to be F4, meaning Harris had cirrhosis. Id.
at 19. Harris contends he developed liver disease and cirrhosis because of the
refusal to timely provide him with DAA treatment. Id. at 18.
According to Harris, from September 2011 to June 2019, “routine blood
draws” were used to monitor his HCV. Id. at 18. Throughout his incarceration,
Harris “regularly inquired about the condition of his liver and requested HCV
treatment[] but was consistently denied such treatment.” Id. He did not know
about the severity of his HCV because he “was told repeatedly . . . that he had
nothing to worry about, his [HCV] was under control and being monitored and
if he needed treatment[,] he would be provided treatment.” Id.
5
Harris asserts the FDOC established and enforced a policy of delaying
DAA treatments for inmates with HCV. Id. at 17. Centurion and Corizon,4
medical contractors for the FDOC, also knew about and enforced the policy. Id.
at 14-15. The FDOC, Centurion, and Corizon maintained the policy despite
their knowledge of the serious risks to inmates with HCV, including Harris.
Id. at 14, 32. Harris contends the FDOC did not implement such a policy for
inmates with other serious illnesses. Id. at 17. As a result of the policy, Harris
asserts that he “has suffered serious, substantial, and permanent injuries,
including irreparable damage to his liver.” Id. at 22.
III. Summary of the Arguments
In its Motion, the FDOC contends that the Court should dismiss the
claims against it for the following reasons: (1) Harris failed to properly exhaust
his administrative remedies; (2) the FDOC is entitled to Eleventh Amendment
immunity; and (3) Harris fails to state Eighth Amendment, ADA, and RA
claims upon which relief can be granted. FDOC Motion at 4-16. In his FDOC
Response, Harris argues the Court should not dismiss his claims because: (1)
he did not have available administrative remedies; (2) the FDOC is not entitled
4 According to Harris, Corizon provided medical services to FDOC prisons until
May 31, 2016, and Centurion has provided medical services to FDOC prisons since
February 1, 2016. AC at 5.
6
to Eleventh Amendment immunity; and (3) he states plausible claims for relief.
FDOC Response at 4-16.
In its Motion, Centurion argues that the Court should dismiss the claim
against it for the following reasons: (1) Harris failed to properly exhaust his
administrative remedies, and (2) Harris fails to state an Eighth Amendment
claim upon which relief can be granted. Centurion Motion at 5-18. Harris
responds that the Court should not dismiss his claim because: (1) he did not
have available administrative remedies, and (2) he states a plausible claim for
relief. Centurion Response at 3-6, 10-11.
Next, Corizon asserts that the Court should dismiss the claim against it
because: (1) the statute of limitations bars the cause of action against Corizon,
and (2) Harris failed to properly exhaust his administrative remedies. Corizon
Motion at 4-9. In his Response to Corizon’s Motion, Harris argues the Court
should not dismiss his claim for the following reasons: (1) he did not have
available administrative remedies, and (2) the statute of limitations does not
bar his cause of action. Corizon Response at 3, 5-9.
7
IV. Analysis
A. Exhaustion of Administrative Remedies
1. PLRA Exhaustion
The Eleventh Circuit Court of Appeals has held the exhaustion of
administrative remedies by a prisoner is “a threshold matter” to be addressed
before considering the merits of a case. Chandler v. Crosby, 379 F.3d 1278,
1286 (11th Cir. 2004); see also Myles v. Miami-Dade Cty. Corr. and Rehab.
Dep’t, 476 F. App’x 364, 366 (11th Cir. 2012) (noting that exhaustion is “a
‘threshold matter’ that must be addressed first”) (citation omitted).5 It is well
settled that the Prison Litigation Reform Act (PLRA) requires an inmate
wishing to challenge prison conditions to first exhaust all available
administrative remedies before asserting any claim under 42 U.S.C. § 1983.
See 42 U.S.C. § 1997e(a); Porter v. Nussle, 534 U.S. 516, 532 (2002). While the
Eleventh Circuit does not appear to have addressed the applicability of the
PLRA to suits brought under the ADA or the RA, the language of § 1997e(a) is
not limited to § 1983 claims, but also applies to challenges to prison conditions
5 The Court does not rely on unpublished opinions as binding precedent;
however, they may be cited in this Order when the Court finds them persuasive on a
particular point. See McNamara v. GEICO, 30 F.4th 1055, 1060-61 (11th Cir. 2022);
see generally Fed. R. App. P. 32.1; 11th Cir. R. 36-2 (“Unpublished opinions are not
considered binding precedent, but they may be cited as persuasive authority.”).
8
brought under other “Federal law[s].” 42 U.S.C. § 1997e(a). Notably, several
courts that have considered the reach of the PLRA have concluded that its
exhaustion requirement must be satisfied before a prisoner can pursue an ADA
claim, such as the one asserted here by Harris, in federal court. Green v.
Thomson, No. 1:20-cv-19 (LAG), 2021 WL 7967925, at *5 (M.D. Ga. Sept. 9,
2021), report and recommendation adopted, No. 1:20-cv-19 (LAG) (TQL), 2022
WL 1042915 (M.D. Ga. Feb. 28, 2022) (collecting cases).6 Because the reasoning
of these courts applies equally to claims under the RA and the Court finds the
reasoning persuasive, the Court applies the PLRA exhaustion requirement to
all of Harris’s claims.
A prisoner such as Harris, however, is not required to plead exhaustion.
See Jones v. Bock, 549 U.S. 199, 216 (2007). Instead, the United States
Supreme Court has recognized that “failure to exhaust is an affirmative
defense under the PLRA[.]” Id. Notably, exhaustion of available administrative
remedies is “a precondition to an adjudication on the merits” and is mandatory
under the PLRA. Bryant v. Rich, 530 F.3d 1368, 1374 (11th Cir. 2008). Not
6 The Court notes that although decisions of other district courts are not
binding, they too may be cited as persuasive authority. See Stone v. First Union
Corp., 371 F.3d 1305, 1310 (11th Cir. 2004) (noting that, “[a]lthough a district court
would not be bound to follow any other district court's determination, the decision
would have significant persuasive effects.”).
9
only is there an exhaustion requirement, the PLRA “requires proper
exhaustion.” Woodford v. Ngo, 548 U.S. 81, 93 (2006).
Because exhaustion requirements are designed to deal
with parties who do not want to exhaust,
administrative law creates an incentive for these
parties to do what they would otherwise prefer not to
do, namely, to give the agency a fair and full
opportunity to adjudicate their claims. Administrative
law does this by requiring proper exhaustion of
administrative remedies, which “means using all steps
that the agency holds out, and doing so properly (so
that the agency addresses the issues on the merits).”
Pozo,[7] 286 F.3d, at 1024 (emphasis in original).
Woodford, 548 U.S. at 90. And, “[p]roper exhaustion demands compliance with
an agency’s deadlines and other critical procedural rules.” Id.
The United States Supreme Court has instructed that “[c]ourts may not
engraft an unwritten ‘special circumstances’ exception onto the PLRA’s
exhaustion requirement. The only limit to § 1997e(a)’s mandate is the one
baked into its text: An inmate need exhaust only such administrative remedies
as are ‘available.’” Ross v. Blake, 578 U.S. 632, 648 (2016). For an
administrative remedy to be available, the “remedy must be ‘capable of use for
the accomplishment of [its] purpose.’” Turner v. Burnside, 541 F.3d 1077, 1084
7 Pozo v. McCaughtry, 286 F.3d 1022 (7th Cir. 2002).
10
(11th Cir. 2008) (quoting Goebert v. Lee Cnty., 510 F.3d 1312, 1322-23 (11th
Cir. 2007)).
Because failure to exhaust administrative remedies is an affirmative
defense, Defendants bear “the burden of proving that [Harris] has failed to
exhaust his available administrative remedies.” Id. at 1082. In accordance with
Eleventh Circuit precedent, a court must employ a two-step process when
examining the issue of exhaustion of administrative remedies.
After a prisoner has exhausted the grievance
procedures, he may file suit under § 1983. In response
to a prisoner suit, defendants may bring a motion to
dismiss and raise as a defense the prisoner’s failure to
exhaust these administrative remedies. See Turner,
541 F.3d at 1081. In Turner v. Burnside we
established a two-step process for resolving motions to
dismiss prisoner lawsuits for failure to exhaust. 541
F.3d at 1082. First, district courts look to the factual
allegations in the motion to dismiss and those in the
prisoner’s response and accept the prisoner’s view of
the facts as true. The court should dismiss if the facts
as stated by the prisoner show a failure to exhaust. Id.
Second, if dismissal is not warranted on the prisoner’s
view of the facts, the court makes specific findings to
resolve disputes of fact, and should dismiss if, based
on those findings, defendants have shown a failure to
exhaust. Id. at 1082-83; see also id. at 1082 (explaining
that defendants bear the burden of showing a failure
to exhaust).
Whatley v. Warden, Ware State Prison, 802 F.3d 1205, 1209 (11th Cir. 2015).
At step two of the procedure established in Turner, the Court can consider facts
11
outside the pleadings as long as those facts do not decide the case and the
parties have had sufficient opportunity to develop the record. Bryant, 530 F.3d
at 1376; see also Jenkins v. Sloan, 826 F. App’x 833, 838-39 (11th Cir. 2020).
Here, the FDOC submitted Harris’s grievance records as an exhibit to its
Motion to Dismiss. See FDOC Motion Ex. 1. Harris has not disputed the
accuracy of these grievance records, nor has he requested an evidentiary
hearing. Bryant, 530 F.3d at 1377 n.16. Thus, the Court considers the
grievance records solely for purposes of addressing the parties’ competing
contentions regarding exhaustion. In evaluating whether Harris has satisfied
the exhaustion requirement, the Court notes that the Eleventh Circuit has
determined that a “prisoner need not name any particular defendant in a
grievance in order to properly exhaust his claim.” Parzyck v. Prison Health
Servs., Inc., 627 F.3d 1215, 1218 (11th Cir. 2010) (citations omitted).
2. Florida’s Prison Grievance Procedure
State law “determines what steps are required to exhaust.” Dimanche v.
Brown, 783 F.3d 1204, 1207 (11th Cir. 2015); see also Jones, 549 U.S. at 218
(stating that “it is the prison’s requirements, and not the PLRA, that define
the boundaries of proper exhaustion”). The FDOC provides an internal
grievance procedure for its inmates. See Fla. Admin. Code R. 33-103.001
12
through 33-103.018. Generally, to properly exhaust administrative remedies,
a prisoner must complete a three-step sequential process. First, an inmate
must submit an informal grievance at the institutional level to a designated
staff member responsible for the specific problem. See Fla. Admin. Code R. 33-
103.005. If the issue is not resolved, the inmate must submit a formal grievance
at the institutional level. See Fla. Admin. Code R. 33-103.006. If the matter is
not resolved through formal and informal grievances, the inmate must file an
appeal to the Office of the FDOC Secretary. See Fla. Admin. Code R. 33-
103.007. However, under certain specified circumstances, an inmate can
bypass the informal-grievance stage and start with a formal grievance at the
institutional level. See Fla. Admin. Code R. 33-103.005(1); 33-103.006(3). Or
an inmate can completely bypass the institutional level and proceed directly to
the Office of the FDOC Secretary by filing a “direct grievance.” See Fla. Admin.
Code R. 33-103.007(3). Emergency grievances and grievances of reprisal are
types of “direct grievances” that may be filed with the Office of the FDOC
Secretary. See Fla. Admin. Code R. 33-103.007(3)(a).
Florida Administrative Code Rule 33-103.011 provides time frames for
the submission of grievances. Informal grievances must be received within
twenty days from the date on which the grieved incident or action occurred.
13
See Fla. Admin. Code R. 33-103.011(1)(a). Formal grievances must be received
no later than fifteen days from the date of the response to the informal
grievance. See Fla. Admin. Code R. 33-103.011(1)(b). Similarly, grievance
appeals to the Office of the FDOC Secretary must be received within fifteen
days from the date that the response to the formal grievance is returned to the
inmate. See Fla. Admin. Code R. 33-103.011(1)(c). According to Rule 33-
103.014, an informal grievance, formal grievance, direct grievance, or
grievance appeal “may be returned to the inmate without further processing if,
following a review of the grievance, one or more . . . conditions are found to
exist.” Fla. Admin. Code R. 33-103.014(1). The rule provides an enumerated
list as “the only reasons for returning a grievance without a response on the
merits.” See Fla. Admin. Code R. 33-103.014(1)(a)-(y). A grievance can be
returned without action if it: is untimely; “addresses more than one issue or
complaint;” is “so broad, general or vague in nature that it cannot be clearly
investigated, evaluated, and responded to;” is “not written legibly and cannot
be clearly understood;” is a supplement to a previously-submitted grievance
that has been accepted for review; does not “provide a valid reason for by-
passing the previous levels of review as required or the reason provided is not
acceptable;” or does not include the required attachments. See Fla. Admin.
14
Code R. 33-103.014(1).
3. Harris’s Exhaustion Efforts
With the FDOC Motion, the FDOC provides records of Harris’s
exhaustion efforts. FDOC Motion Ex. 1.8 The records show Harris submitted
an informal grievance to Union Correctional Institution (UCI) on December 1,
2020. Id. at 8. His informal grievance stated:
Sir or to whom it may concern: I have been treated for
the Hep C virus. However, I am classified as Severe-
Fibrosis, Stage 4. I have heavy liver scarring. I am
requesting the medical department use their medical
expertise to devise a diet so that my liver can heal and
rebuild itself. Also[,] I am requesting the medical
department to devise a vitamin regimen to assist my
liver in regrowing[] the damaged, scarring of the tissue
that occurred due to the lack of proper, tim[e]ly
treatment of my Hep-C-infection. DAA[]s. I make
these above two requested treatments with the well
known fact in mind that the liver is the only internal
organ that can repair itself if given the best care I can
provide.
Id. On January 29, 2021, a UCI official responded that Harris had an upcoming
appointment with the physician, and he should address his concerns with the
physician at that time. Id.
8 In their motions, Corizon and Centurion cite to grievance records in Doc. 41-
1. Those records are identical to the grievance records included with the FDOC
Motion, so the Court will reference only the FDOC Motion Ex. 1 for the purposes of
this Order.
15
Harris filed a formal grievance on January 21, 2021. Id. at 6. The formal
grievance stated in pertinent part:
I have been treated with Epclusa for the Hepatitis-C
virus. I am classified as Severe Fibrosis F4. I have
heavy liver scarring.
I am requesting the medical care provider department
to use their medical expertise to devise and implement
a special diet to assist my liver in healing and
rebuilding itself.
I am also requesting the medical provider department
to devise a vitamin regimen to assist my liver in
regrowing the damaged scarring of the liver tissue
that occurred due to the lack of proper timely
treatment of my Hepatitis C infection with DAA[]s.
Id. On February 2, 2021, UCI responded by noting Harris’s HCV “was handled
in accordance with FDC procedures and applicable treatment protocols.” Id. at
7.
On February 8, 2021, Harris appealed the denial of his December 1st and
January 21st grievances. Id. at 5. He stated:
ISSUE: Institution’s Response Did Not Address Core
Issue that UCI Medical is in Noncompliance with
Canons of Physician-Patient Relationship. FACTS:
Grievant submitted an inmate request on 12/1/20
seeking appropriate treatment for his diagnosis of
‘Hepatitis C’ including a medical diet, and a vitamin
regimen. The late response stated I would be able to
address my concerns to a doctor scheduled to examine
me in the near future (see attached A). Because the
16
response received 1/29/20 was untimely I filed
pursuant to ch. 33-103.008 F.R.C[.] log# 2101-213-088
(see attached B) on 1-21-21. The response to that
grievance stated FDC procedures and treatment
protocols were followed in my case. Absent is any
reference to a specific FDC procedure or protocol that
addresses my grievance issues. The response is
therefore unresponsive[,] and the near future
examination/consultation has failed to materialize.
The grievance issue of medical diet and supplemental
vitamins represents a constitutional 8th Amendment
claim pursuant to 42 U[.]S[.]C[.] § 300jj(e)(ii) 2019 and
Estelle v. Gamble, 429 U.S. 97 (1976) regarding
deliberate indifference and/or gross negligence as well
as being contrary to the spirit of the relevant
standards of the American Correctional Association.
At the least the referenced FDC procedures and
protocols should have been specifically cited and I
should have been seen by a doctor for an
examination/consultation before this date and
grievance. A 2[-]month wait to address a serious
medical condition exacerbates the condition and
failure to provide appropriate treatment for a life-
threatening medical diagnosis is clearly
uncons[c]io[n]able and unconstitutional. The
institution’s response represent[s] deliberate
indifference at its highest level. RELIEF: Immediate
access to a qualified doctor who will seriously and fully
address my diet and vitamin needs.
Id. (emphasis added). The Office of the FDOC Secretary provided the following
response:
Appeal Denied:
Your request for administrative remedy was received
at this office and it was carefully evaluated. Records
17
available to this office were also reviewed.
It is the responsibility of your health care staff to
determine the appropriate treatment regimen for the
condition you are experiencing.
Records reviewed indicate that you were seen by the
Physician on 2/25/2021, where you could address your
medical concerns at that time.
Please be advised inmates do not have the authority to
dictate staff duties or select a Provider of choice.
Should you experience problems, sick call is available
so that you may present your concerns to your health
care staff.
Id. at 4.
On December 14, 2020, Harris submitted another informal grievance to
UCI, questioning why UCI had not tested him for HCV at the beginning of his
incarceration and why he did not receive DAA treatment until 2018. Id. at 14.
On January 21, 2021, he filed a formal grievance that requested UCI officials
respond to the questions in his December 14th grievance. Id. at 12. UCI denied
his formal grievance, noting that his HCV was handled in accordance with
FDOC procedure, and that Harris could not use the grievance process “to ask
questions, seek information, guidance or assistance.” Id. at 13. On February 8,
2021, Harris filed an appeal. Id. at 11. The Office of the FDOC Secretary
returned his appeal without action:
18
Your administrative appeal to this office is in non-
compliance with Chapter 33-103, Inmate Grievance
Procedure.
In your appeal, you are grieving that the medical staff
didn’t respond to an attached Inmate Request form
you claim to have submitted. Your remedy, to the
appeal, is to have the Institution to provide a response
to the Inmate Request form. This is a new issue and
[it] would need to be addressed at the appropriate
level; since your formal grievance addressed several
questions and your remedy was to have the questions
answered.
The Institution should have documented the formal
grievance as a returned without action (not as a
denial); since the grievance process is not to be utilized
to ask questions, seek information, guidance, or
assistance.
Therefore, your appeal is being returned without
action.
Id. at 10.
In their Motions, FDOC, Centurion, and Corizon contend Harris failed
to properly exhaust his administrative remedies. FDOC Motion at 4; Centurion
Motion at 5; Corizon Motion at 9. They argue Harris’s claims against them
concern their implementation and enforcement of a policy that delayed
medically necessary treatment to inmates with HCV, including Harris. FDOC
Motion at 10; Centurion Motion at 8; Corizon Motion at 9. FDOC further
argues that Harris’s claim against it concerns the policy’s discriminatory effect.
19
FDOC Motion at 10. However, according to Defendants, Harris only properly
grieved and appealed a request for medical staff to develop a diet and vitamin
regimen. FDOC Motion at 10; Centurion Motion at 8; Corizon Motion at 9. They
argue that since Harris’s grievance and appeal did not concern the policy of
delaying DAA treatment or the policy’s discriminatory effect, Harris did not
properly exhaust his administrative remedies as to the allegations at issue in
his AC. FDOC Motion at 10; Centurion Motion at 8; Corizon Motion at 9.
Harris contends he did not have available administrative remedies
because Defendants prevented him from filing grievances by misrepresenting
the severity of his HCV. FDOC Response at 5; Centurion Response at 3-4;
Corizon Response at 6. According to Harris, Defendants told him that his HCV
was being monitored, and he would be notified of any changes that would
require treatment, so he did not file any grievances before 2020. FDOC
Response at 6-7; Centurion Response at 4; Corizon Response at 6.
4. Turner Step One
Under the first step of the Turner analysis, the Court must review the
allegations in the Motions and Responses and accept as true Harris’s
allegations. See Whatley, 802 F.3d at 1209 (quoting Turner, 541 F.3d at 1082).
20
If Harris’s allegations in the Responses show a failure to exhaust, then
dismissal would be appropriate. See id.
The Court now turns to the allegations in the Motions and Responses
concerning Harris’s exhaustion efforts. Harris contends he properly exhausted
his administrative remedies when he filed a formal grievance “concerning the
ongoing refusal and denial of prevent[at]ive HCV after care treatment,” and
when he appealed the denial of that grievance.9 AC at 3. The parties agree that
Harris filed such a grievance and properly appealed it. However, Defendants
FDOC, Centurion, and Corizon argue Harris did not grieve the issues in
contention: discrimination based on disability or a delay in medically necessary
treatment due to a cost-saving policy. FDOC Motion at 10; Centurion Motion
at 8; Corizon Motion at 9.
In his Responses, Harris contends he did not have available
administrative remedies because Defendants misrepresented the severity of
his HCV, and, therefore, he did not know Defendants delayed medically
necessary treatment or instituted a discriminatory policy. FDOC Response at
4-8; Centurion Response at 3-6; Corizon Response at 4-8. Accepting Harris’s
9 Harris presumably refers to his formal grievance and the associated appeal
requesting a diet and vitamin regimen. FDOC Motion Ex. 1 at 6, 8.
21
view of the facts as true, the Court cannot dismiss his claims at the first step
of the Turner analysis.
5. Turner Step Two
As dismissal would not be appropriate based on the allegations in the
Motions and Responses, the Court next turns to the second prong of the Turner
analysis. Here, the Court finds Harris failed to properly exhaust his
administrative remedies because he did not grieve the subjects of the claims
raised in his AC: a delay of medically necessary treatment based on a cost-
saving policy and discrimination based on disability.
The purpose of administrative exhaustion “is to put the [administrative
authority] on notice of all issues in contention and to allow the [authority] an
opportunity to investigate those issues.” Chandler, 379 F.3d at 1287
(quotations and citation omitted) (alterations in original). To properly exhaust
administrative remedies, “prisoners must complete the administrative review
process in accordance with the [prison’s] applicable procedural rules.” Jones,
549 U.S. at 218 (quotation marks omitted). The FDOC’s rules provide that
informal and formal grievances must be legible, include accurately stated facts,
and address only one issue or complaint; however, it does not include any
requirements regarding the level of detail required for grievances. Fla. Admin.
22
Code R. 33-103.005(2)(b)2; 33-103.006(2)(d)-(f). Where a prison’s grievance
procedure does not require a certain level of specificity, “a grievance suffices if
it alerts the prison to the nature of the wrong for which redress is sought.”
Strong v. David, 297 F.3d 646, 650 (7th Cir. 2002), overruled in part on other
grounds by Bell Atl. Corp. v. Twombly, 550 U.S. 544, 563 (2007); see Harvard
v. Inch, 411 F. Supp. 3d 1220, 1244 (N.D. Fla. 2019).
In his AC, Harris asserts that Corizon and Centurion violated the Eighth
Amendment by implementing a cost-saving policy that delayed medically
necessary treatment to inmates with HCV. AC at 33. He also contends the
FDOC discriminated against inmates with HCV by implementing the same
policy. Id. at 27. In sum, the crux of Harris’s claims against the FDOC,
Centurion, and Corizon is a policy of delaying medically necessary treatment
to save money. However, in his December 1st and January 21st grievances,
Harris sought only a special diet and vitamin regimen for his damaged liver.
FDOC Motion Ex. 1 at 6, 8. He did not grieve a policy that delayed his receipt
of DAA treatment, or even a delay in treatment. Notably, in his appeal, Harris
stated UCI’s response to his formal grievance, that it treated his HCV in
accordance with FDOC protocol, did not address the subject of his grievance.
Id. at 5. As acknowledged in his AC, the focus of Harris’s grievance was “after
23
care treatment,” see AC at 3, not the alleged policy of delaying proper
treatment. Such a grievance did not suffice to alert officials to the issues in
contention in Harris’ AC. Chandler, 379 F.3d at 1287.
To the extent Harris argues he did not have available administrative
remedies because the FDOC, Centurion, and Corizon misrepresented the
severity of his HCV, such an argument is unavailing. While Harris asserts that
Defendants’ misrepresentations prevented him from filing a timely grievance,
Harris could have filed for an extension of time, see Fla. Admin. Code R. 33-
103.011(2), or the FDOC could have waived compliance with its procedures and
considered an untimely grievance on the merits. Further, since approximately
April 2018, when Harris received DAA treatment, he knew about the
treatment and could have filed a grievance concerning the delay in his receipt
of it, yet he did not utilize the grievance process until December 2020. AC at
18; FDOC Motion Ex. 1 at 8. Harris apparently knew about and had access to
the grievance process because he successfully filed informal and formal
grievances, as well as appealed the results of the grievances. Id. at 4-8.
Accordingly, the Court finds Harris had available administrative remedies,
and he failed to properly exhaust the claims against Defendants.
If Harris contends his December 14th and January 21st grievances
24
sufficiently exhausted his administrative remedies, Harris’s argument is
unavailing. “‘Courts must give deference to prison officials regarding the
interpretation and application of their own grievance procedures so long as the
procedures provide inmates with a meaningful opportunity to present
grievances,’ and provided that the application of the grievance rules was not
‘clearly erroneous, arbitrary or intended to prevent plaintiff from exercising
his right of access to the courts.’” Stephens v. Corizon, LLC, No. 3:20-cv-70-
BJD-PDB, 2021 WL 2981317, at *8 (M.D. Fla. July 14, 2021) (quoting Jones v.
Frank, No. 07-cv-141-BBC, 2008 WL 4190322, at *3 (W.D. Wis. Apr. 14, 2008));
see also White v. Moore, 789 So. 2d 1118, 1120 (Fla. 1st DCA) (2001) (noting
that courts defer to an agency’s interpretation of a rule that it administers).
Harris pursued an appeal of his December 14th and January 21st
grievances, and the Office of the FDOC Secretary returned Harris’s appeal
without action because he used the grievance process to ask questions. Doc. 70-
1 at 10. Florida Administrative Code Rule 33-103.014(1)(v) provides that an
informal grievance, formal grievance, or grievance appeal can be returned to
an inmate without action if “[t]he inmate is using the grievance process to ask
questions or seek information, guidance or assistance.” The Court finds that
the FDOC’s interpretation of this rule was not clearly erroneous, arbitrary or
25
intended to prevent plaintiff from exercising his right of access to the courts.
Moreover, the FDOC did not waive the procedural defect in Harris’s case by
denying his formal grievance on the merits because it ultimately returned his
appeal without action. See Whatley v. Smith, 898 F.3d 1072, 1083 (11th Cir.
2018) (“[W]e hold that a prison does not waive a procedural defect unless and
until it decides the procedurally flawed grievance on the merits at the last
available stage of administrative review.”). Based on the above, the Court
determines Harris failed to properly exhaust available administrative
remedies, and his AC will be dismissed without prejudice.
B. Defendants’ Remaining Arguments
Because all of Harris’s claims are due to be dismissed for failure to satisfy
the PLRA’s exhaustion requirement, the Court need not address Corizon’s
argument that the statute of limitations bars Harris’s Eighth Amendment
claim against it, the FDOC’s assertion that the Eleventh Amendment entitles
it to immunity, and the FDOC and Centurion’s assertions that Harris fails to
state claims for relief. As such, as to these issues, the Motions are due to be
denied without prejudice.
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Accordingly, it is now
ORDERED AND ADJUDGED:
1. Defendants FDOC, Centurion, and Corizon’s Motions to Dismiss
(Does. 68, 69, 70) are GRANTED to the extent Defendants seek dismissal for
Harris’s failure to exhaust his administrative remedies. In all other respects,
the Motions are denied without prejudice.
2. Plaintiff Mitchell A. Harris’s First Amended Complaint (Doc. 59)
is DISMISSED WITHOUT PREJUDICE. !°
3. The Clerk shall enter judgment dismissing this case without
prejudice, terminate any pending motions, and close the case.
DONE AND ORDERED at Jacksonville, Florida, this 8th day of
July, 2022.
MARCIA MORALES HOWARD
United States District Judge
Jax-9
C: Mitchell A. Harris, #A50605
Counsel of record
10 The applicable four-year statute of limitations has likely run as to Harris’s
claims against the FDOC, Centurion, and Corizon. See McNair v. Allen, 515 F.3d
1168, 1173 (11th Cir. 2008). Nevertheless, the Court dismisses Harris’s claims
against them without prejudice in the event that Harris could show otherwise.
27