# 42 CFR § 2.4: Complaints of noncompliance

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/ecfr-42-2.4

## Section

- **Citation:** 42 CFR § 2.4
- **Heading:** Complaints of noncompliance
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** September 22, 2026
- **Source:** Publisher's official text
- **Location:** Title 42—Public Health > CHAPTER I—PUBLIC HEALTH SERVICE, DEPARTMENT OF HEALTH AND HUMAN SERVICES > SUBCHAPTER A—GENERAL PROVISIONS > PART 2—CONFIDENTIALITY OF SUBSTANCE USE DISORDER PATIENT RECORDS > Subpart A—Introduction

## Text

(a) Receipt of complaints. A part 2 program must provide a process to receive complaints concerning the program's compliance with the requirements of this part.
(b) Right to file a complaint. A person may file a complaint to the Secretary for a violation of this part by a part 2 program, covered entity, business associate, qualified service organization, or lawful holder in the same manner as a person may file a complaint under 45 CFR 160.306 for a violation of the administrative simplification provisions of the Health Insurance Portability and Accountability Act (HIPAA) of 1996.
(c) Refraining from intimidating or retaliatory acts. A part 2 program may not intimidate, threaten, coerce, discriminate against, or take other retaliatory action against any patient for the exercise by the patient of any right established, or for participation in any process provided for, by this part, including the filing of a complaint under this section or § 2.3(c).
(d) Waiver of rights. A part 2 program may not require patients to waive their right to file a complaint under this section or § 2.3 as a condition of the provision of treatment, payment, enrollment, or eligibility for any program subject to this part.
[89 FR 12618, Feb. 16, 2024]

## Nearby sections

- [42 CFR § 2.1 § 2.1 Statutory authority for confidentiality of substance use disorder patient records.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.1.md)
- [42 CFR § 2.2 § 2.2 Purpose and effect.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.2.md)
- [42 CFR § 2.3 § 2.3 Civil and criminal penalties for violations.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.3.md)
- [42 CFR § 2.4 § 2.4 Complaints of noncompliance.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.4.md)
- [42 CFR § 2.11 § 2.11 Definitions.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.11.md)
- [42 CFR § 2.12 § 2.12 Applicability.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.12.md)
- [42 CFR § 2.13 § 2.13 Confidentiality restrictions and safeguards.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.13.md)
- [42 CFR § 2.14 § 2.14 Minor patients.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.14.md)
- [42 CFR § 2.15 § 2.15 Patients who lack capacity and deceased patients.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.15.md)
- [42 CFR § 2.16 § 2.16 Security for records and notification of breaches.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.16.md)
- [42 CFR § 2.17 § 2.17 Undercover agents and informants.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.17.md)
- [42 CFR § 2.18 § 2.18 Restrictions on the use of identification cards.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.18.md)
- [42 CFR § 2.19 § 2.19 Disposition of records by discontinued programs.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.19.md)
- [42 CFR § 2.20 § 2.20 Relationship to state laws.](https://www.frixlaw.com/law-library/statutes/ecfr-42-2.20.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/ecfr-42-2.4. Check the current official text before relying on it. Not legal advice.