# 20 CFR § 658.400: Purpose and scope of subpart

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/ecfr-20-658.400

## Section

- **Citation:** 20 CFR § 658.400
- **Heading:** Purpose and scope of subpart
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** September 22, 2026
- **Source:** Publisher's official text
- **Location:** Title 20—Employees' Benefits > CHAPTER V—EMPLOYMENT AND TRAINING ADMINISTRATION, DEPARTMENT OF LABOR > PART 658—ADMINISTRATIVE PROVISIONS GOVERNING THE WAGNER-PEYSER ACT EMPLOYMENT SERVICE > Subpart E—Employment Service and Employment-Related Law Complaint System (Complaint System)

## Text

(a) This subpart sets forth the regulations governing the Complaint System for the Wagner-Peyser Act Employment Service (ES) at the State and Federal levels. Specifically, the Complaint System processes complaints against an employer about the specific job to which the applicant was referred through the ES and complaints involving the failure to comply with the ES regulations under parts 651, 652, 653, and 654 of this chapter and this part. As noted in § 658.411(d)(6), this subpart only covers ES-related complaints made within 2 years of the alleged violation.
(b) Any complaints alleging violations under the Unemployment Insurance program, under Workforce Innovation and Opportunity Act (WIOA) title I programs, or complaints by veterans alleging employer violations of the mandatory listing requirements under 38 U.S.C. 4212 are not covered by this subpart and must be referred to the appropriate administering agency which would follow the procedures set forth in the respective regulations.
(c) The Complaint System also accepts, refers, and, under certain circumstances, tracks complaints involving employment-related laws as defined in § 651.10 of this chapter.
(d) A complainant may designate an individual to act as their representative.
[81 FR 56352, Aug. 19, 2016, as amended at 88 FR 82731, Nov. 24, 2023]

## Nearby sections

- [20 CFR § 658.400 § 658.400 Purpose and scope of subpart.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.400.md)
- [20 CFR § 658.500 § 658.500 Scope and purpose of subpart.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.500.md)
- [20 CFR § 658.501 § 658.501 Basis for discontinuation of services.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.501.md)
- [20 CFR § 658.502 § 658.502 Notification to employers of intent to discontinue services.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.502.md)
- [20 CFR § 658.503 § 658.503 Discontinuation of services.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.503.md)
- [20 CFR § 658.504 § 658.504 Reinstatement of services.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.504.md)
- [20 CFR § 658.600 § 658.600 Scope and purpose of subpart.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.600.md)
- [20 CFR § 658.601 § 658.601 State Workforce Agency responsibility.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.601.md)
- [20 CFR § 658.602 § 658.602 Employment and Training Administration National Office responsibility.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.602.md)
- [20 CFR § 658.603 § 658.603 Employment and Training Administration regional office responsibility.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.603.md)
- [20 CFR § 658.604 § 658.604 Assessment and evaluation of program performance data.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.604.md)
- [20 CFR § 658.605 § 658.605 Communication of findings to State agencies.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.605.md)
- [20 CFR § 658.700 § 658.700 Scope and purpose of subpart.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.700.md)
- [20 CFR § 658.701 § 658.701 Statements of policy.](https://www.frixlaw.com/law-library/statutes/ecfr-20-658.701.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/ecfr-20-658.400. Check the current official text before relying on it. Not legal advice.