# 12 CFR § 797.10: Special review

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/ecfr-12-797.10

## Section

- **Citation:** 12 CFR § 797.10
- **Heading:** Special review
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** September 22, 2026
- **Source:** Publisher's official text
- **Location:** Title 12—Banks and Banking > CHAPTER VII—NATIONAL CREDIT UNION ADMINISTRATION > SUBCHAPTER B—REGULATIONS AFFECTING THE OPERATIONS OF THE NATIONAL CREDIT UNION ADMINISTRATION > PART 797—PROCEDURES FOR DEBT COLLECTION > Subpart B—Administrative Offset

## Text

(a) An employee subject to offset, or a voluntary repayment agreement, may, at any time, request a special review by the Executive Director of the amount of the offset or voluntary repayment, based on materially changed circumstances, including, but not limited to, catastrophic illness, divorce, death, or disability.
(b) To determine whether an offset would prevent the employee from meeting essential subsistence expenses, the employee shall submit a detailed statement and supporting documents for the employee, the employee's spouse, and dependents indicating the employee's assets and liabilities.
(c) If the employee requests a special review under this section, the employee shall file an alternative proposed offset or payment schedule and a statement.
(d) The Executive Director shall evaluate the statement and supporting documents, and determine whether the original offset or repayment schedule imposes an undue financial hardship on the employee. The Executive Director shall notify the employee in writing within 30 calendar days of such determination, including, if appropriate, a revised offset or payment schedule. If the special review results in a revised offset or repayment schedule, NCUA shall provide a new certification to the paying agency.

## Nearby sections

- [12 CFR § 797.1 § 797.1 Scope.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.1.md)
- [12 CFR § 797.2 § 797.2 Purpose.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.2.md)
- [12 CFR § 797.3 § 797.3 Definitions.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.3.md)
- [12 CFR § 797.4 § 797.4 Delegation of authority.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.4.md)
- [12 CFR § 797.5 § 797.5 Authority and scope.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.5.md)
- [12 CFR § 797.6 § 797.6 Administrative offset prior to completion of procedures.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.6.md)
- [12 CFR § 797.7 § 797.7 Procedures.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.7.md)
- [12 CFR § 797.8 § 797.8 Right to agency review.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.8.md)
- [12 CFR § 797.9 § 797.9 Review procedures.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.9.md)
- [12 CFR § 797.10 § 797.10 Special review.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.10.md)
- [12 CFR § 797.11 § 797.11 Interest, administrative costs, and penalties.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.11.md)
- [12 CFR § 797.12 § 797.12 Refunds.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.12.md)
- [12 CFR § 797.13 § 797.13 Requests for administrative offset where NCUA is the creditor agency.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.13.md)
- [12 CFR § 797.14 § 797.14 Requests for administrative offset from other federal agencies where NCUA is the paying agency.](https://www.frixlaw.com/law-library/statutes/ecfr-12-797.14.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/ecfr-12-797.10. Check the current official text before relying on it. Not legal advice.