# 12 CFR § 328.103: Inquiries and complaints

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/ecfr-12-328.103

## Section

- **Citation:** 12 CFR § 328.103
- **Heading:** Inquiries and complaints
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** September 22, 2026
- **Source:** Publisher's official text
- **Location:** Title 12—Banks and Banking > CHAPTER III—FEDERAL DEPOSIT INSURANCE CORPORATION > SUBCHAPTER B—REGULATIONS AND STATEMENTS OF GENERAL POLICY > PART 328—FDIC OFFICIAL SIGNS, ADVERTISEMENT OF MEMBERSHIP, FALSE ADVERTISING, MISREPRESENTATION OF INSURED STATUS, AND MISUSE OF THE FDIC'S NAME OR LOGO > Subpart B—False Advertising, Misrepresentation of Insured Status, and Misuse of the FDIC's Name or Logo

## Text

Should any person have reason to believe that anyone is or may be acting in violation of section 18(a) of the FDI Act (12 U.S.C. 1828(a)) or this subpart, or have questions regarding the accuracy of deposit-related representations, such individuals may contact the FDIC at the FDIC Information and Support Center, http://ask.fdic.gov/fdicinformationandsupportcenter/s/, or by telephone at 1-877-275-3342 (1-877-ASK-FDIC).

## Nearby sections

- [12 CFR § 328.0 § 328.0 Purpose.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.0.md)
- [12 CFR § 328.1 § 328.1 Definitions.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.1.md)
- [12 CFR § 328.2 § 328.2 Official sign.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.2.md)
- [12 CFR § 328.3 § 328.3 Signs within institution premises and offering of non-deposit products within institution premises.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.3.md)
- [12 CFR § 328.4 § 328.4 Signs for automated teller machines (ATMs) and like devices.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.4.md)
- [12 CFR § 328.5 § 328.5 Signs for digital deposit-taking channels.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.5.md)
- [12 CFR § 328.6 § 328.6 Official advertising statement requirements.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.6.md)
- [12 CFR § 328.7 § 328.7 Prohibition against receiving deposits at same teller station or window as noninsured institution.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.7.md)
- [12 CFR § 328.8 § 328.8 Policies and procedures.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.8.md)
- [12 CFR § 328.100 § 328.100 Scope.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.100.md)
- [12 CFR § 328.101 § 328.101 Definitions.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.101.md)
- [12 CFR § 328.102 § 328.102 Prohibition.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.102.md)
- [12 CFR § 328.103 § 328.103 Inquiries and complaints.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.103.md)
- [12 CFR § 328.104 § 328.104 Investigations of potential violations.](https://www.frixlaw.com/law-library/statutes/ecfr-12-328.104.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/ecfr-12-328.103. Check the current official text before relying on it. Not legal advice.