# RCW 19.415.030: RCW 19.415.030: Notice to customers—Privacy and security—Source of replacement parts

> Washington · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S030

## Section

- **Citation:** RCW 19.415.030
- **Heading:** RCW 19.415.030: Notice to customers—Privacy and security—Source of replacement parts
- **Jurisdiction:** Washington
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Washington Code / Title 19 / Chapter 415 / Section 030

## Text

Before accepting digital electronic products for repair, authorized repair providers and independent repair providers shall provide to customers a written or electronic notice that contains the following information: (1) The steps taken by the authorized repair provider or the independent repair provider to ensure the privacy and security of products entrusted for repair or a statement that no such steps have been taken; (2) Recommended steps for the customer to take to safeguard product data, including: (a) If appropriate, backing up data prior to repair and either: (i) Factory resetting the product; or (ii) Wiping backed-up data from the product; (b) Sharing only the passwords or access to functions necessary for the relevant repairs and changing those passwords to a temporary password prior to sharing; and (c) Logging out of applications or websites that contain sensitive data or that otherwise pose a security risk, such as electronic mail, banking, and social media accounts; (3)(a) A statement about the customer's legal right to privacy, which is protected under Article I, section 7 of the state Constitution and under Washington law, which protects against: (i) Washington cybercrimes under chapter 9A.90 RCW, including electronic data theft, electronic data tampering, spoofing, and computer trespass; (ii) The disclosing of intimate images under RCW 9A.86.010 ; (iii) The criminal impersonation of another under RCW 9A.60.040 ; and (iv) Identity crimes under chapter 9.35 RCW. (b) Violations of privacy may be referred to law enforcement for criminal prosecution, and violators may be liable for damages, including mental pain and suffering, that a violation of privacy may have caused to a customer's business, person, or reputation; and (4) For independent repair providers, whether the repair provider uses any replacement parts that are used or provided by a supplier other than the original manufacturer of the digital electronic product.

## Nearby sections

- [RCW 19.415.005 RCW 19.415.005: Findings—Intent.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S005.md)
- [RCW 19.415.010 RCW 19.415.010: Definitions.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S010.md)
- [RCW 19.415.020 RCW 19.415.020: Requirement to make available parts, tools, and documentation.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S020.md)
- [RCW 19.415.030 RCW 19.415.030: Notice to customers—Privacy and security—Source of replacement parts.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S030.md)
- [RCW 19.415.040 RCW 19.415.040: Construction of chapter.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S040.md)
- [RCW 19.415.050 RCW 19.415.050: Nonliability of original manufacturers and authorized repair providers for injury caused by others.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S050.md)
- [RCW 19.415.060 RCW 19.415.060: Application of consumer protection act.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S060.md)
- [RCW 19.415.900 RCW 19.415.900: Short title.](https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S900.md)

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_WA_T19_C415_S030. Check the current official text before relying on it. Not legal advice.