# 33 V.S.A. § 7503: Responsibilities of the Office

> Vermont · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7503

## Section

- **Citation:** 33 V.S.A. § 7503
- **Heading:** Responsibilities of the Office
- **Jurisdiction:** Vermont
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** VT Code / Title 33 / Chapter 75 / Section 7503

## Text

The Office shall:

(1) investigate and resolve complaints on behalf of individuals receiving long-term care;

(2) analyze and monitor the development and implementation of federal, State, and local laws and of rules, regulations, and policies relating to long-term care, long-term care facilities, or providers of long-term care and recommend changes it deems appropriate;

(3) provide information to the public, agencies, legislators, and others, as it deems necessary, regarding problems and concerns of individuals receiving long-term care, including recommendations related to such problems and concerns;

(4) develop and establish policies and procedures for involvement by volunteers in the work of the Office;

(5) promote the development of citizen and consumer organizations in the work of the Office and the quality of life of individuals receiving long-term care;

(6) establish policies and procedures for protecting the confidentiality of its clients as required by the Older Americans Act;

(7) establish qualifications and training for the Ombudsman and representatives of the Office, monitor their performance, and establish procedures for certifying staff and volunteers;

(8) train persons and organizations in advocating for the interests of individuals receiving long-term care;

(9) develop and implement a uniform reporting system to collect and analyze information relating to complaints by individuals receiving long-term care and conditions in long-term care facilities;

(10) submit to the General Assembly and the Governor on or before January 15 of each year a report on complaints by individuals receiving long-term care, conditions in long-term care facilities, and the quality of long-term care and recommendations to address identified problems; and

(11) perform such other activities as the Office deems necessary on behalf of individuals receiving long-term care.

## Nearby sections

- [33 V.S.A. § 7501 § 7501. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7501.md)
- [33 V.S.A. § 7502 § 7502. Office of the Long-Term Care Ombudsman established](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7502.md)
- [33 V.S.A. § 7503 § 7503. Responsibilities of the Office](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7503.md)
- [33 V.S.A. § 7504 § 7504. Authority of the Ombudsman and representatives of the Office](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7504.md)
- [33 V.S.A. § 7505 § 7505. Cooperation of State agencies](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7505.md)
- [33 V.S.A. § 7506 § 7506. Disclosure of information](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7506.md)
- [33 V.S.A. § 7507 § 7507. Immunity](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7507.md)
- [33 V.S.A. § 7508 § 7508. Interference and retaliation](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7508.md)
- [33 V.S.A. § 7509 § 7509. Conflict of interest](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7509.md)
- [33 V.S.A. § 7510 § 7510. Legal assistance](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7510.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C75_S7503. Check the current official text before relying on it. Not legal advice.