# 33 V.S.A. § 6308: Complaint process

> Vermont · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6308

## Section

- **Citation:** 33 V.S.A. § 6308
- **Heading:** Complaint process
- **Jurisdiction:** Vermont
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** VT Code / Title 33 / Chapter 63 / Section 6308

## Text

The Commissioner shall establish by rule standards and procedures ensuring that each designated home health agency has in place sufficient minimum grievance procedures allowing recipients of home health services, their family members, and employees of a home health agency to file complaints about access to or the cost or quality of home health services, or about other matters related to the operations of the home health agency. In addition, the rules shall ensure that the Department of Disabilities, Aging, and Independent Living establishes and maintains an external complaint process for clients, their family members, and employees of a home health agency, including a toll-free telephone line dedicated to receiving consumer complaints.

## Nearby sections

- [33 V.S.A. § 6301 § 6301. Policy](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6301.md)
- [33 V.S.A. § 6302 § 6302. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6302.md)
- [33 V.S.A. § 6303 § 6303. Home health services; local plans; board composition](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6303.md)
- [33 V.S.A. § 6304 § 6304. Designation; geographic service areas](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6304.md)
- [33 V.S.A. § 6305 § 6305. Review of access, cost, and quality issues; remediation process](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6305.md)
- [33 V.S.A. § 6306 § 6306. Collaboration and shared service agreements](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6306.md)
- [33 V.S.A. § 6307 § 6307. Contracts with nondesignated agencies](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6307.md)
- [33 V.S.A. § 6308 § 6308. Complaint process](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6308.md)
- [33 V.S.A. § 6309 § 6309. Staff safety; discharge from service](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6309.md)
- [33 V.S.A. § 6321 § 6321. Attendant care services](https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6321.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_VT_T33_C63_S6308. Check the current official text before relying on it. Not legal advice.