# 11 Va. Admin. Code § 5-80-80: 11VAC5-80-80. Corporate responsible gambling policies

> Virginia · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_80

## Section

- **Citation:** 11 Va. Admin. Code § 5-80-80
- **Heading:** 11VAC5-80-80. Corporate responsible gambling policies
- **Jurisdiction:** Virginia
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Virginia Administrative Code / Title 11 Gaming / Agency 5 Virginia Lottery Board / Chapter 80 / 11VAC5-80-80

## Text

A. A permit holder's website or mobile application shall prominently publish a responsible gambling logo in a manner approved by the director and shall direct a player to the permit holder's responsible gambling page.
B. A permit holder's website or mobile application shall contain, at a minimum, the following:
1. A prominent message that provides the toll-free number for the National Problem Gambling Helpline for individuals to use if the individuals suspect they or someone they know may have a gambling problem; and
2. A clear statement of the permit holder's commitment to responsible gaming and problem gambling prevention.
C. A permit holder shall maintain a corporate policy on responsible gambling that addresses the following:
1. Corporate commitment to responsible gambling and problem gambling prevention;
2. Responsible gambling strategy with defined goals;
3. Senior executive staff members are accountable for responsible gambling policies and programs;
4. Responsible gambling programs are embedded across all activities of the organization;
5. Methods for tracking levels of understanding and implementation of responsible gambling practices across its organization; and
6. Measures to ensure staff understand the importance of responsible gaming and are knowledgeable about staff roles and the company's expectations of their actions. Such measures should include:
a. Corporate responsible gambling policies are explained to employees along with local (e.g., site-specific) codes of practice, self-ban procedures, and regulations;
b. All staff are trained about problem gambling and its impact as well as key responsible gambling information;
c. All staff are trained on skills and procedures required of them for assisting players who may have problems with gambling;
d. All staff are trained to avoid messages that reinforce misleading or false beliefs;
e. All staff are trained upon hiring and are retrained regularly;
f
ations;
b. All staff are trained about problem gambling and its impact as well as key responsible gambling information;
c. All staff are trained on skills and procedures required of them for assisting players who may have problems with gambling;
d. All staff are trained to avoid messages that reinforce misleading or false beliefs;
e. All staff are trained upon hiring and are retrained regularly;
f. Objectives are clear and accessible, training accommodates different learning styles, and material is tested or reviewed with staff;
g. A formal evaluation process is in place; and
h. Reasonable efforts are made to ensure that the training program or evaluation is informed by evidence-based research.

## Nearby sections

- [11 Va. Admin. Code § 5-80-10 11VAC5-80-10. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_10.md)
- [11 Va. Admin. Code § 5-80-20 11VAC5-80-20. Sports bettors' bill of rights](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_20.md)
- [11 Va. Admin. Code § 5-80-30 11VAC5-80-30. Complaints](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_30.md)
- [11 Va. Admin. Code § 5-80-40 11VAC5-80-40. Prohibition on out-of-state betting](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_40.md)
- [11 Va. Admin. Code § 5-80-50 11VAC5-80-50. Underage betting](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_50.md)
- [11 Va. Admin. Code § 5-80-60 11VAC5-80-60. Compliance with tax laws; disclosure](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_60.md)
- [11 Va. Admin. Code § 5-80-70 11VAC5-80-70. Excluded individuals](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_70.md)
- [11 Va. Admin. Code § 5-80-80 11VAC5-80-80. Corporate responsible gambling policies](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_80.md)
- [11 Va. Admin. Code § 5-80-90 11VAC5-80-90. Sports betting platform features](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_90.md)
- [11 Va. Admin. Code § 5-80-100 11VAC5-80-100. Security of funds and data](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_100.md)
- [11 Va. Admin. Code § 5-80-110 11VAC5-80-110. Limitations on user accounts](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_110.md)
- [11 Va. Admin. Code § 5-80-120 11VAC5-80-120. Protections for at-risk or problem bettors](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_120.md)
- [11 Va. Admin. Code § 5-80-130 11VAC5-80-130. Prohibition on the extension of credit](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_130.md)
- [11 Va. Admin. Code § 5-80-140 11VAC5-80-140. Promotional offers](https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_140.md)

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_VA_ADC_11_5_80_80. Check the current official text before relying on it. Not legal advice.