# 37 Tex. Admin. Code § 35.8: 37 TAC § 35.8. Consumer Information and Signage

> Texas · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_8

## Section

- **Citation:** 37 Tex. Admin. Code § 35.8
- **Heading:** 37 TAC § 35.8. Consumer Information and Signage
- **Jurisdiction:** Texas
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Texas Administrative Code / Title 37 PUBLIC SAFETY AND CORRECTIONS / Part 1 TEXAS DEPARTMENT OF PUBLIC SAFETY / Chapter 35 PRIVATE SECURITY / 37 TAC § 35.8

## Text

(a) A company license holder shall, either orally or
 in writing, notify all clients or recipients of services of the license
 number and the mailing address, telephone number, and email address
 of the department's Regulatory Services Division for the purpose of
 directing complaints.
(b) If a company license holder chooses to provide
 the notice required by subsection (a) of this section in written form,
 the notice shall contain the company's license number, and mailing
 address, telephone number, and email address of the department, in
 a type face of the same size as that which appears in the document
 as a whole but in no case less than ten (10) point font.
(c) All company license holders must display conspicuously
 in the principal place of business and in any branch office a sign
 containing the name, mailing address, telephone number, and email
 address of the department's Regulatory Services Division, and a statement
 informing consumers or recipients of services that complaints against
 licensees may be directed to the department.
(d) The company's license number must be displayed
 on any vehicle on which the company name is displayed, and must be
 in letters and numbers at least one (1) inch high and permanently
 affixed or magnetically attached to each side of the vehicle in a
 color contrasting with the background color.
(e) A company license holder may not act in a manner
 to cause reasonable confusion or misunderstanding on the part of a
 consumer or the public regarding the services provided or to be provided,
 or the charges for those services.

## Nearby sections

- [37 Tex. Admin. Code § 35.1 37 TAC § 35.1. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_1.md)
- [37 Tex. Admin. Code § 35.2 37 TAC § 35.2. Employment Requirements](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_2.md)
- [37 Tex. Admin. Code § 35.3 37 TAC § 35.3. Individual License Applicant Pre-Employment Check](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_3.md)
- [37 Tex. Admin. Code § 35.4 37 TAC § 35.4. Guidelines for Disqualifying Criminal Offenses](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_4.md)
- [37 Tex. Admin. Code § 35.5 37 TAC § 35.5. Standards of Conduct](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_5.md)
- [37 Tex. Admin. Code § 35.6 37 TAC § 35.6. Contract and Notification Requirements](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_6.md)
- [37 Tex. Admin. Code § 35.7 37 TAC § 35.7. Firearm Standards](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_7.md)
- [37 Tex. Admin. Code § 35.8 37 TAC § 35.8. Consumer Information and Signage](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_8.md)
- [37 Tex. Admin. Code § 35.9 37 TAC § 35.9. Advertisements](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_9.md)
- [37 Tex. Admin. Code § 35.10 37 TAC § 35.10. Execution of Capias or Arrest Warrant](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_10.md)
- [37 Tex. Admin. Code § 35.12 37 TAC § 35.12. Classification of Electronic Access Control Device Company License](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_12.md)
- [37 Tex. Admin. Code § 35.13 37 TAC § 35.13. Drug-Free Workplace Policy](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_13.md)
- [37 Tex. Admin. Code § 35.14 37 TAC § 35.14. Security Officer Uniforms](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_14.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T37_P1_C35_S35_8. Check the current official text before relying on it. Not legal advice.