# 28 Tex. Admin. Code § 19.2008: 28 TAC § 19.2008. On-Site Review by a URA

> Texas · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2008

## Section

- **Citation:** 28 Tex. Admin. Code § 19.2008
- **Heading:** 28 TAC § 19.2008. On-Site Review by a URA
- **Jurisdiction:** Texas
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Texas Administrative Code / Title 28 INSURANCE / Part 1 TEXAS DEPARTMENT OF INSURANCE / Chapter 19 LICENSING AND REGULATION OF INSURANCE PROFESSIONALS / 28 TAC § 19.2008

## Text

(a) Identification of URAs. If a URA's staff member
 is conducting an on-site or off-site review, each staff member must
 provide his or her name, the name of his or her organization, photo
 identification, and a URA identification card with the certification
 or registration number assigned by TDI when requested by an individual,
 including an injured employee or health care provider.
(b) On-site review. For on-site review conducted at
 a health care facility, a URA:
(1) must ensure that on-site review staff:
(A) register with the appropriate contact individual,
 if available, prior to requesting any clinical information or assistance
 from health care facility staff; and
(B) wear appropriate health care facility supplied
 identification tags while on the health care facility premises;
(2) must agree, if so requested, that the medical records
 remain available in the designated areas during the on-site review
 and that reasonable health care facility administrative procedures
 will be followed by on-site review staff to avoid disrupting health
 care facility operations or injured employee care. The procedures,
 however, should not obstruct or limit the ability of the URA to efficiently
 conduct the necessary review.

## Nearby sections

- [28 Tex. Admin. Code § 19.2001 28 TAC § 19.2001. General Provisions](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2001.md)
- [28 Tex. Admin. Code § 19.2002 28 TAC § 19.2002. Applicability](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2002.md)
- [28 Tex. Admin. Code § 19.2003 28 TAC § 19.2003. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2003.md)
- [28 Tex. Admin. Code § 19.2004 28 TAC § 19.2004. Certificate or Registration of URAs](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2004.md)
- [28 Tex. Admin. Code § 19.2005 28 TAC § 19.2005. General Standards of Utilization Review](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2005.md)
- [28 Tex. Admin. Code § 19.2006 28 TAC § 19.2006. Requirements and Prohibitions Relating to Personnel](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2006.md)
- [28 Tex. Admin. Code § 19.2007 28 TAC § 19.2007. URA Contact with and Receipt of Information from Health Care Providers](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2007.md)
- [28 Tex. Admin. Code § 19.2008 28 TAC § 19.2008. On-Site Review by a URA](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2008.md)
- [28 Tex. Admin. Code § 19.2009 28 TAC § 19.2009. Notice of Determinations Made in Utilization Review](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2009.md)
- [28 Tex. Admin. Code § 19.2010 28 TAC § 19.2010. Requirements Prior to Issuing Adverse Determination](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2010.md)
- [28 Tex. Admin. Code § 19.2011 28 TAC § 19.2011. Written Procedures for Appeal of Adverse Determinations](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2011.md)
- [28 Tex. Admin. Code § 19.2012 28 TAC § 19.2012. URA's Telephone Access and Procedures for Certain Drug Requests and Post-Stabilization Care](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2012.md)
- [28 Tex. Admin. Code § 19.2013 28 TAC § 19.2013. Confidentiality](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2013.md)
- [28 Tex. Admin. Code § 19.2014 28 TAC § 19.2014. Regulatory Requirements Subsequent to Certification or Registration](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2014.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_2008. Check the current official text before relying on it. Not legal advice.