# 28 Tex. Admin. Code § 19.1717: 28 TAC § 19.1717. Independent Review of Adverse Determinations, DIVISION 1. UTILIZATION REVIEWS

> Texas · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1717

## Section

- **Citation:** 28 Tex. Admin. Code § 19.1717
- **Heading:** 28 TAC § 19.1717. Independent Review of Adverse Determinations, DIVISION 1. UTILIZATION REVIEWS
- **Jurisdiction:** Texas
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Texas Administrative Code / Title 28 INSURANCE / Part 1 TEXAS DEPARTMENT OF INSURANCE / Chapter 19 LICENSING AND REGULATION OF INSURANCE PROFESSIONALS / 28 TAC § 19.1717

## Text

(a) Notification for life-threatening conditions. For life-threatening conditions, notification of adverse determination by a URA must be provided within the time frames specified in §19.1709(e)(3) of this title (relating to Notice of Determinations Made in Utilization Review).
(1) At the time of notification of the adverse determination, the URA must provide to the enrollee or individual acting on behalf of the enrollee, and to the enrollee's provider of record, the notice of the independent review process and a copy of the request for a review by an IRO form. The notice must describe how to obtain independent review of the adverse determination.
(2) The enrollee, individual acting on behalf of the enrollee, or the enrollee's provider of record must determine the existence of a life-threatening condition on the basis that a prudent layperson possessing an average knowledge of medicine and health would believe that the enrollee's disease or condition is a life-threatening condition.
(b) Appeal of adverse determination involving life-threatening condition. Any party who receives an adverse determination involving a life-threatening condition or whose appeal of an adverse determination is denied by the URA may seek review of that determination or denial by an IRO assigned under Insurance Code Chapter 4202 and Chapter 12 of this title (relating to Independent Review Organizations).
(c) Independent review involving life-threatening  and non-life-threatening conditions. A URA, or insurance carrier that made the adverse determination, must notify TDI within one working day from the date the request for an independent review is received. The URA, or insurance carrier that made the adverse determination, must submit the completed request for a review by an IRO form to TDI through TDI's internet website.
(1) Assignment of IRO. TDI will, within one working day of receipt of a complete request for independent review, randomly assign an IRO to conduct an independent review and notify the URA, payor, IRO, the enrollee or individual acting on behalf of the enrollee, enrollee's provider of record, and any other providers listed by the URA as having records relevant to the review of the assignment.
(2) Payor and URA compliance. The payor and URA must comply with the IRO's determination with respect to the medical necessity, appropriateness, or the experimental or investigational nature of the health care items and services for an enrollee.
(3) Costs of independent review. The URA must pay for the independent review and may recover costs associated with the independent review from the payor.

## Nearby sections

- [28 Tex. Admin. Code § 19.1701 28 TAC § 19.1701. General Provisions, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1701.md)
- [28 Tex. Admin. Code § 19.1702 28 TAC § 19.1702. Applicability, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1702.md)
- [28 Tex. Admin. Code § 19.1703 28 TAC § 19.1703. Definitions, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1703.md)
- [28 Tex. Admin. Code § 19.1704 28 TAC § 19.1704. Certification or Registration of URAs, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1704.md)
- [28 Tex. Admin. Code § 19.1705 28 TAC § 19.1705. General Standards of Utilization Review, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1705.md)
- [28 Tex. Admin. Code § 19.1706 28 TAC § 19.1706. Requirements and Prohibitions Relating to Personnel, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1706.md)
- [28 Tex. Admin. Code § 19.1707 28 TAC § 19.1707. URA Contact with and Receipt of Information from Health Care Providers, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1707.md)
- [28 Tex. Admin. Code § 19.1708 28 TAC § 19.1708. On-Site Review by a URA, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1708.md)
- [28 Tex. Admin. Code § 19.1709 28 TAC § 19.1709. Notice of Determinations Made in Utilization Review, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1709.md)
- [28 Tex. Admin. Code § 19.1710 28 TAC § 19.1710. Requirements Prior to Issuing an Adverse Determination, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1710.md)
- [28 Tex. Admin. Code § 19.1711 28 TAC § 19.1711. Written Procedures for Appeal of Adverse Determinations, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1711.md)
- [28 Tex. Admin. Code § 19.1712 28 TAC § 19.1712. URA's Telephone Access, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1712.md)
- [28 Tex. Admin. Code § 19.1713 28 TAC § 19.1713. Confidentiality, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1713.md)
- [28 Tex. Admin. Code § 19.1714 28 TAC § 19.1714. Regulatory Requirements Subsequent to Certification or Registration, DIVISION 1. UTILIZATION REVIEWS](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1714.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T28_P1_C19_S19_1717. Check the current official text before relying on it. Not legal advice.
