# 16 Tex. Admin. Code § 8.205: 16 TAC § 8.205. Written Procedure for Handling Gas Leak Complaints

> Texas · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_205

## Section

- **Citation:** 16 Tex. Admin. Code § 8.205
- **Heading:** 16 TAC § 8.205. Written Procedure for Handling Gas Leak Complaints
- **Jurisdiction:** Texas
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Texas Administrative Code / Title 16 ECONOMIC REGULATION / Part 1 RAILROAD COMMISSION OF TEXAS / Chapter 8 PIPELINE SAFETY REGULATIONS / 16 TAC § 8.205

## Text

Each gas company shall have written procedures which shall
 include at a minimum the following provisions:
(1) a procedure or method for receiving leak complaints
 or reports, or both, on a 24-hour, seven day per week basis;
(2) a requirement to make and maintain a written record
 of all calls received and actions taken;
(3) a requirement that supervisory review of leak complaints
 must be completed and documented by 10:00 a.m. of the next business
 day for calls received by midnight on the previous day;
(4) standards for training and equipping personnel
 used in the investigation of leak complaints or reports, or both;
(5) procedures for locating the source of a leak and
 determining the degree of hazard involved;
(6) a chain of command for service personnel to follow
 if assistance is required in determining the degree of hazard;
(7) instructions to be issued by service personnel
 to customers or the public or both, as necessary, after a leak is
 located and the degree of hazard determined.

## Nearby sections

- [16 Tex. Admin. Code § 8.201 16 TAC § 8.201. Pipeline Safety and Regulatory Program Fees](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_201.md)
- [16 Tex. Admin. Code § 8.203 16 TAC § 8.203. Supplemental Regulations](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_203.md)
- [16 Tex. Admin. Code § 8.205 16 TAC § 8.205. Written Procedure for Handling Gas Leak Complaints](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_205.md)
- [16 Tex. Admin. Code § 8.206 16 TAC § 8.206. Risk-Based Leak Survey Program](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_206.md)
- [16 Tex. Admin. Code § 8.207 16 TAC § 8.207. Leak Grading and Repair](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_207.md)
- [16 Tex. Admin. Code § 8.208 16 TAC § 8.208. Mandatory Removal and Replacement Program](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_208.md)
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- [16 Tex. Admin. Code § 8.210 16 TAC § 8.210. Reports](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_210.md)
- [16 Tex. Admin. Code § 8.215 16 TAC § 8.215. Odorization of Gas](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_215.md)
- [16 Tex. Admin. Code § 8.220 16 TAC § 8.220. Master Metered Systems](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_220.md)
- [16 Tex. Admin. Code § 8.225 16 TAC § 8.225. Plastic Pipe Requirements](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_225.md)
- [16 Tex. Admin. Code § 8.230 16 TAC § 8.230. School Piping Testing](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_230.md)
- [16 Tex. Admin. Code § 8.235 16 TAC § 8.235. Natural Gas Pipelines Public Education and Liaison](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_235.md)
- [16 Tex. Admin. Code § 8.240 16 TAC § 8.240. Discontinuance of Service](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_240.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T16_P1_C8_S8_205. Check the current official text before relying on it. Not legal advice.