# 10 Tex. Admin. Code § 6.5: 10 TAC § 6.5. Application Intake and Frequency of Determining Customer Eligibility

> Texas · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_5

## Section

- **Citation:** 10 Tex. Admin. Code § 6.5
- **Heading:** 10 TAC § 6.5. Application Intake and Frequency of Determining Customer Eligibility
- **Jurisdiction:** Texas
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Texas Administrative Code / Title 10 COMMUNITY DEVELOPMENT / Part 1 TEXAS DEPARTMENT OF HOUSING AND COMMUNITY AFFAIRS / Chapter 6 COMMUNITY AFFAIRS PROGRAMS / 10 TAC § 6.5

## Text

(a) Subrecipient shall:
(1) Accept applications at sites that are geographically
 accessible to all Households in their Service Area (Applications may
 be accepted online if so elected by the Subrecipient, but must have
 a physical location(s) within the Service Area); and
(2) Provide a Household who has insufficient means
 to travel to an application intake site, are physically infirm, or
 are technically unable to submit applications electronically (e.g.,
 computer illiterate, insufficient equipment, disability that prevents
 submitting the application) with an alternative means to submit an
 application.
(b) For CEAP and CSBG, income must be verified with
 a new application at least every twelve months.
(c) For WAP, income must be verified at the initial
 application. If the customer is on a waitlist for over 12 months since
 initial application, Household income must be updated within at least
 12 months of the Dwelling Unit work start date, as defined within
 program forms.

## Nearby sections

- [10 Tex. Admin. Code § 6.1 10 TAC § 6.1. Purpose and Goals](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_1.md)
- [10 Tex. Admin. Code § 6.2 10 TAC § 6.2. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_2.md)
- [10 Tex. Admin. Code § 6.3 10 TAC § 6.3. Subrecipient Contract](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_3.md)
- [10 Tex. Admin. Code § 6.4 10 TAC § 6.4. Income Determination](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_4.md)
- [10 Tex. Admin. Code § 6.5 10 TAC § 6.5. Application Intake and Frequency of Determining Customer Eligibility](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_5.md)
- [10 Tex. Admin. Code § 6.6 10 TAC § 6.6. Subrecipient Contact Information and Required Notifications](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_6.md)
- [10 Tex. Admin. Code § 6.7 10 TAC § 6.7. Subrecipient Reporting Requirements](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_7.md)
- [10 Tex. Admin. Code § 6.8 10 TAC § 6.8. Appeals, Denial of Service, and Complaints](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_8.md)
- [10 Tex. Admin. Code § 6.9 10 TAC § 6.9. Training Funds for Conferences](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_9.md)
- [10 Tex. Admin. Code § 6.10 10 TAC § 6.10. Board Approval](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_10.md)
- [10 Tex. Admin. Code § 6.11 10 TAC § 6.11. Compliance Monitoring](https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_11.md)

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TX_TAC_T10_P1_C6_S6_5. Check the current official text before relying on it. Not legal advice.