# Tenn. Code Ann. § 56-1-106: Requests for information regarding complaints - Time limits - Exceptions - Penalties > Tennessee · Statutes · In force URL: https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-106 ## Section - **Citation:** Tenn. Code Ann. § 56-1-106 - **Heading:** Requests for information regarding complaints - Time limits - Exceptions - Penalties - **Jurisdiction:** Tennessee - **Kind:** Statutes - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** TN Code / Title 56 / Chapter 1 / Section 56-1-106 ## Text (a) (1) Notwithstanding any other provision of law or rule to the contrary, if the department makes a request for information from an entity or individual licensed under this title, or required to be licensed under this title, concerning a complaint filed against the entity or individual, and the request requires a response, the entity or individual must respond to the request within a reasonable time. (2) (A) As used in this section, "reasonable time" means a period of time not to exceed thirty (30) days from the date the request is received by the entity or individual. (B) For the purposes of this section, the response by the entity or individual shall constitute a response if it acknowledges the inquiry from the department and sets forth a time frame to address the substantive issues in the inquiry. (b) This section does not apply to or preempt any other law that requires or allows the commissioner to require an individual or entity to respond to a request from the department within a period of time less than thirty (30) days. (c) The commissioner may levy a civil penalty in the amount of one hundred dollars ($100) per day upon any entity or individual that fails to respond within a reasonable time. (d) This section does not rescind or preempt any due process rights of entities regulated pursuant to this title. (e) This section does not apply to entities subject to regulation by the department that participate in the TennCare program under Title XIX of the Social Security Act ( 42 U.S.C. § 1396 et seq.), or any successor to the TennCare program. Acts 2004, ch. 496, § 1. (a) (1) Notwithstanding any other provision of law or rule to the contrary, if the department makes a request for information from an entity or individual licensed under this title, or required to be licensed under this title, concerning a complaint filed against the entity or individual, and the request requires a response, the entity or individual must respond to the request within a reasonable time. (2) (A) As used in this section, "reasonable time" means a period of time not to exceed thirty (30) days from the date the request is received by the entity or individual. (B) For the purposes of this section, the response by the entity or individual shall constitute a response if it acknowledges the inquiry from the department and sets forth a time frame to address the substantive issues in the inquiry. (1) Notwithstanding any other provision of law or rule to the contrary, if the department makes a request for information from an entity or individual licensed under this title, or required to be licensed under this title, concerning a complaint filed against the entity or individual, and the request requires a response, the entity or individual must respond to the request within a reasonable time. (2) (A) As used in this section, "reasonable time" means a period of time not to exceed thirty (30) days from the date the request is received by the entity or individual. (B) For the purposes of this section, the response by the entity or individual shall constitute a response if it acknowledges the inquiry from the department and sets forth a time frame to address the substantive issues in the inquiry. (A) As used in this section, "reasonable time" means a period of time not to exceed thirty (30) days from the date the request is received by the entity or individual. (B) For the purposes of this section, the response by the entity or individual shall constitute a response if it acknowledges the inquiry from the department and sets forth a time frame to address the substantive issues in the inquiry. (b) This section does not apply to or preempt any other law that requires or allows the commissioner to require an individual or entity to respond to a request from the department within a period of time less than thirty (30) days. individual shall constitute a response if it acknowledges the inquiry from the department and sets forth a time frame to address the substantive issues in the inquiry. (b) This section does not apply to or preempt any other law that requires or allows the commissioner to require an individual or entity to respond to a request from the department within a period of time less than thirty (30) days. (c) The commissioner may levy a civil penalty in the amount of one hundred dollars ($100) per day upon any entity or individual that fails to respond within a reasonable time. (d) This section does not rescind or preempt any due process rights of entities regulated pursuant to this title. (e) This section does not apply to entities subject to regulation by the department that participate in the TennCare program under Title XIX of the Social Security Act ( 42 U.S.C. § 1396 et seq.), or any successor to the TennCare program. Acts 2004, ch. 496, § 1. ## Nearby sections - [Tenn. Code Ann. § 56-1-101 Short title](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-101.md) - [Tenn. Code Ann. § 56-1-102 Definitions for this chapter, chapters 2-4, 7, 10 and 11 of this title](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-102.md) - [Tenn. Code Ann. § 56-1-103 Adoption of data disclosure requirements - Requests for data concerning rate adjustments](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-103.md) - [Tenn. Code Ann. § 56-1-104 Standardized forms for health care insurance claims](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-104.md) - [Tenn. Code Ann. § 56-1-105 Exclusion of types of insurance from specific insurance definitions](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-105.md) - [Tenn. Code Ann. § 56-1-106 Requests for information regarding complaints - Time limits - Exceptions - Penalties](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-106.md) - [Tenn. Code Ann. § 56-1-107 Authority to query the TBI's criminal history records system](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-107.md) - [Tenn. Code Ann. § 56-1-108 Study of impediments to insurance for use of justifiable force](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-108.md) - [Tenn. Code Ann. § 56-1-109 License of person in default on student loans](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-109.md) - [Tenn. Code Ann. § 56-1-110 Claims to be brought in chancery court of Davidson county](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-110.md) - [Tenn. Code Ann. § 56-1-111 Chronic weight management task force](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-111.md) - [Tenn. Code Ann. § 56-1-201 Creation of department of commerce and insurance](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-201.md) - [Tenn. Code Ann. § 56-1-202 Commissioner head of department](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-202.md) - [Tenn. Code Ann. § 56-1-203 Commissioner not to be financially interested in insurance corporations](https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-203.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_TN_T56_C1_S56-1-106. Check the current official text before relying on it. Not legal advice.