# S.D. Codified Laws § 58-17I-4: Register of grievances required--Information to be compiled--Maintenance

> South Dakota · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-4

## Section

- **Citation:** S.D. Codified Laws § 58-17I-4
- **Heading:** Register of grievances required--Information to be compiled--Maintenance
- **Jurisdiction:** South Dakota
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** SD Code / Title 58 / Chapter 17I / Section 58-17I-4

## Text

Each health carrier shall maintain in a register written records to document all grievances received including the notices and claims associated with the grievances during a calendar year. A request for a first level review of a grievance involving an adverse determination shall be processed in compliance with §§ 58-17I-7 to 58-17I-11 , inclusive, and is required to be included in the register. For each grievance the register shall contain the following information:

(1) A general description of the reason for the grievance;

(2) The date received;

(3) The date of each review or, if applicable, review meeting;

(4) Resolution at each level of the grievance, if applicable;

(5) Date of resolution at each level, if applicable; and

(6) Name of the covered person for whom the grievance was filed.

The register shall be maintained in a manner that is reasonably clear and accessible to the director. A health carrier shall retain the register compiled for a calendar year for five years.

Source: SL 2011, ch 219, § 76.

## Nearby sections

- [S.D. Codified Laws § 58-17I-1 Definitions](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-1.md)
- [S.D. Codified Laws § 58-17I-2 Health benefit plan defined](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-2.md)
- [S.D. Codified Laws § 58-17I-3 Urgent care request defined](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-3.md)
- [S.D. Codified Laws § 58-17I-4 Register of grievances required--Information to be compiled--Maintenance](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-4.md)
- [S.D. Codified Laws § 58-17I-6 Grievance procedures--Filing--Certificate of compliance--Contact information](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-6.md)
- [S.D. Codified Laws § 58-17I-7 Review of adverse determination--Time for filing--Designation and notice of reviewers--Scope of review](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-7.md)
- [S.D. Codified Laws § 58-17I-8 Rights of covered person or authorized representative on review--Access to documentation](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-8.md)
- [S.D. Codified Laws § 58-17I-9 Time for decision and notice--Calculation of time periods](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-9.md)
- [S.D. Codified Laws § 58-17I-10 Procedures for providing new or additional evidence](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-10.md)
- [S.D. Codified Laws § 58-17I-11 Issuance of decision--Required contents](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-11.md)
- [S.D. Codified Laws § 58-17I-12 Expedited review for adverse determinations involving urgent care requests--Appointment of peers for review](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-12.md)
- [S.D. Codified Laws § 58-17I-13 Transmission of necessary information for certain expedited reviews](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-13.md)
- [S.D. Codified Laws § 58-17I-14 Expedited review decision not initial determination for benefits--Notification--Time periods--Continuation of service involving concurrent review urgent care requests](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-14.md)
- [S.D. Codified Laws § 58-17I-15 Expedited review decision--Notification--Required contents](https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-15.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_SD_T58_C17I_S58-17I-4. Check the current official text before relying on it. Not legal advice.