# 35 Pa.C.S. § 5304.3: Next generation 911 call delivery

> Pennsylvania · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.3

## Section

- **Citation:** 35 Pa.C.S. § 5304.3
- **Heading:** Next generation 911 call delivery
- **Jurisdiction:** Pennsylvania
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** PA Code / Title 35 / Chapter 53 / Section 5304.3

## Text

(a) NG911 service provider.--The NG911 service provider shall maintain and secure the NG911 system according to industry standards and provide NG911 call delivery services as defined in a contract with the agency. The NG911 service provider shall support and monitor the NG911 system 24 hours per day, 7 days per week, 365 days per year using a network operations center and a security operations center to support the operations and security of the NG911 system.

(b) Use of State ESInet.--The primary use of the State ESInet shall be for NG911 call delivery services. Only public safety agencies and their service providers and vendors may be connected directly to the ESInet.

(c) Support of ancillary services.--The State ESInet shall be designed to also support ancillary services related to public safety. NG911 service enhancements for ancillary services shall be requested, evaluated, planned and coordinated using the methods and procedures defined by the agency to promote operating and enhancing the NG911 system in a planned, coordinated and financially sustainable manner.

(d) Communication service provider.--A communication service provider shall also notify the agency and the NG911 service provider when notifying 911 systems of reportable service outages in the manner specified by the Federal Communications Commission or Pennsylvania Public Utility Commission. (Nov. 18, 2024, P.L.1186, No.147, eff. imd.) 2024 Amendment. Act 147 added section 5304.3.

## Nearby sections

- [35 Pa.C.S. § 5301 Scope of chapter.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5301.md)
- [35 Pa.C.S. § 5302 Definitions.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5302.md)
- [35 Pa.C.S. § 5303 Telecommunications management.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5303.md)
- [35 Pa.C.S. § 5304 Counties.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.md)
- [35 Pa.C.S. § 5304.1 Pennsylvania State Police.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.1.md)
- [35 Pa.C.S. § 5304.2 Addressing authorities.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.2.md)
- [35 Pa.C.S. § 5304.3 Next generation 911 call delivery.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.3.md)
- [35 Pa.C.S. § 5305 911 system plan.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5305.md)
- [35 Pa.C.S. § 5306 Special public meeting (Deleted by amendment).](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5306.md)
- [35 Pa.C.S. § 5306.1 Fund.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5306.1.md)
- [35 Pa.C.S. § 5306.2 Uniform 911 surcharge.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5306.2.md)
- [35 Pa.C.S. § 5307 Payment, collection and remittance of surcharge by providers of 911 communications services.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5307.md)
- [35 Pa.C.S. § 5307.1 Payment, collection and remittance of surcharge by sellers of prepaid wireless telecommunications service.](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5307.1.md)
- [35 Pa.C.S. § 5308 Expenditures for nonrecurring costs, training, mobile communications equipment, maintenance and operation of 911 systems (Deleted by amendment).](https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5308.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_PA_T35_C53_S5304.3. Check the current official text before relying on it. Not legal advice.