# Nev. Rev. Stat. § 689B.029: Annual report regarding system for resolving complaints of insureds; insurer required to maintain records of and report complaints concerning something other than health care services

> Nevada · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.029

## Section

- **Citation:** Nev. Rev. Stat. § 689B.029
- **Heading:** Annual report regarding system for resolving complaints of insureds; insurer required to maintain records of and report complaints concerning something other than health care services
- **Jurisdiction:** Nevada
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** NV Code / Title 57 / Chapter 689B / Section 689B.029

## Text

1. Each insurer that issues a policy of group health insurance in this State shall submit to the Commissioner an annual report regarding its system for resolving complaints established pursuant to subsection 1 of NRS 689B.0285 on a form prescribed by the Commissioner which includes, without limitation: (a) A description of the procedures used for resolving any complaints of an insured; (b) The total number of complaints and appeals handled through the system for resolving complaints since the last report and a compilation of the causes underlying the complaints filed; (c) The current status of each complaint and appeal filed; and (d) The average amount of time that was needed to resolve a complaint and an appeal, if any.

2. Each insurer shall maintain records of complaints filed with it which concern something other than health care services and shall submit to the Commissioner a report summarizing such complaints at such times and in such format as the Commissioner may require.

## Nearby sections

- [Nev. Rev. Stat. § 689B.010 Short title; scope](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.010.md)
- [Nev. Rev. Stat. § 689B.015 Contracts between insurer and provider of health care: Prohibiting insurer from charging provider of health care fee for inclusion on list of providers given to insureds; insurer required to use form to obtain information on provider of health care; modification; submission by insurer of schedule of payments to providers](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.015.md)
- [Nev. Rev. Stat. § 689B.020 “Group health insurance” defined; authority to provide in certain policies for continuation of certain benefit provisions after death of person in insured group; authority of Commissioner to require filing of form of certificate proposed for delivery in this state of policy made under laws of another state](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.020.md)
- [Nev. Rev. Stat. § 689B.026 Delivery of policy to group formed to purchase health insurance prohibited; exception; applicable provisions for review of marketed insurance products by Commissioner; applicability to policy issued in another state](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.026.md)
- [Nev. Rev. Stat. § 689B.029 Annual report regarding system for resolving complaints of insureds; insurer required to maintain records of and report complaints concerning something other than health care services](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.029.md)
- [Nev. Rev. Stat. § 689B.030 Required provisions](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.030.md)
- [Nev. Rev. Stat. § 689B.031 Required provision concerning coverage of certain gynecological or obstetrical services without authorization or referral from primary care physician](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.031.md)
- [Nev. Rev. Stat. § 689B.033 Certain policies covering family members required to include certain coverage for insured’s newly born and adopted children and children placed with insured for adoption](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.033.md)
- [Nev. Rev. Stat. § 689B.034 Required provision concerning effect of benefits under other valid group coverage; subrogation; prohibited act](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.034.md)
- [Nev. Rev. Stat. § 689B.035 Required provision in certain policies concerning termination of coverage on dependent child](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.035.md)
- [Nev. Rev. Stat. § 689B.038 Reimbursement for treatments by licensed psychologist](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.038.md)
- [Nev. Rev. Stat. § 689B.039 Reimbursement for treatments by chiropractic physician](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.039.md)
- [Nev. Rev. Stat. § 689B.040 Direct payment for hospital and medical services and home health care; payment to assignee](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.040.md)
- [Nev. Rev. Stat. § 689B.045 Reimbursement for services provided by certain nurses](https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.045.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_NV_T57_C689B_S689B.029. Check the current official text before relying on it. Not legal advice.