# Minn. R. 7812.0550: 911 EMERGENCY SERVICE CAPABILITIES AND REQUIREMENTS > Minnesota · Regulations · In force URL: https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0550 ## Section - **Citation:** Minn. R. 7812.0550 - **Heading:** 911 EMERGENCY SERVICE CAPABILITIES AND REQUIREMENTS - **Jurisdiction:** Minnesota - **Kind:** Regulations - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** Minnesota Administrative Rules / PUBLIC UTILITIES COMMISSION / Chapter 7812 / Part 7812.0550 ## Text Subpart 1. CLEC 911 plan. Before providing local service in a service area, a competitive local exchange carrier (CLEC) shall submit to the commission a comprehensive plan, detailing how it will provide 911 service to its customers in a manner consistent with applicable law, including chapter 7580, and comparable to the provision of 911 service by the local exchange carrier (LEC) operating in the competitive local exchange carrier's service area. The CLEC filing the plan shall serve the plan on the department, Office of Attorney General-Residential Utilities Division (OAG-RUD), commissioner of public safety, and, if the CLEC proposes to serve within the metropolitan area, as defined in Minnesota Statutes, section 403.02 , the Executive Director of the Metropolitan 911 Board. The commission shall not permit the CLEC to begin providing local service until the commission has approved the plan. Subp. 2. LEC cooperation. A LEC shall provide a CLEC with the access to facilities and information necessary to enable the CLEC to meet its 911 service obligations. With respect to resale service, the LEC shall provide a CLEC customer's name, address, and telephone number information to the automatic location identification (ALI) database provider within 24 hours of the daily close of service order activity. Subp. 3. Factors to apply in reviewing CLEC plan. In determining whether to approve a competitive local exchange carrier's 911 plan under subpart 1, the commission shall consider, at a minimum, the competitive local exchange carrier's ability and intent to: A. comply with chapter 7580; B. integrate into the 911 tandem network as specified in the relevant county plan to achieve appropriate tandem-based choking, if the county is served by a tandem network; C. design a network with adequate diversity and default-routing capability; D. provide for the display at the public safety answering point (PSAP) of the customer's old and new telephone numbers when call-forwarding technology is used for interim number portability; E as specified in the relevant county plan to achieve appropriate tandem-based choking, if the county is served by a tandem network; C. design a network with adequate diversity and default-routing capability; D. provide for the display at the public safety answering point (PSAP) of the customer's old and new telephone numbers when call-forwarding technology is used for interim number portability; E. cooperate with each relevant county and system integrator in developing a 911 contingency plan; F. maintain circuit-routing profiles and expedite service restoration; G. share customer information and data consistent with current national standards for sharing information related to providing emergency telephone service; H. enter into nondisclosure agreements with the ALI database provider; I. submit data to the ALI database provider in the format required by the database provider; J. ensure that the competitive local exchange carrier's identity is shown on the ALI record and displayed at the PSAP to the extent required by the county; and K. provide for operator-assisted emergency calls, including calls from customers who are deaf, deafblind, hard-of-hearing, or who have a speech disability, or from non-English speaking customers. Subp. 4. Use of decision criteria. The factors identified in subpart 3, items A to K, must be considered as criteria to assist the commission in its evaluation of the adequacy of 911 plans. No one factor may be considered dispositive. ## Nearby sections - [Minn. R. 7812.0050 APPLICABILITY](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0050.md) - [Minn. R. 7812.0100 DEFINITIONS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0100.md) - [Minn. R. 7812.0150 APPLICABILITY OF RULES OF PRACTICE AND PROCEDURE](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0150.md) - [Minn. R. 7812.0200 GENERAL CERTIFICATION REQUIREMENTS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0200.md) - [Minn. R. 7812.0300 LOCAL FACILITIES-BASED SERVICE CERTIFICATION](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0300.md) - [Minn. R. 7812.0350 LOCAL RESALE SERVICE CERTIFICATION](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0350.md) - [Minn. R. 7812.0400 INTEREXCHANGE SERVICE CERTIFICATION](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0400.md) - [Minn. R. 7812.0500 LOCAL NICHE SERVICE CERTIFICATION](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0500.md) - [Minn. R. 7812.0550 911 EMERGENCY SERVICE CAPABILITIES AND REQUIREMENTS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0550.md) - [Minn. R. 7812.0600 BASIC SERVICE REQUIREMENTS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0600.md) - [Minn. R. 7812.0700 GENERAL SERVICE QUALITY REQUIREMENTS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0700.md) - [Minn. R. 7812.0800 LOCAL CALLING SCOPE FOR CLEC'S](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0800.md) - [Minn. R. 7812.0900 LOCAL CALLING SCOPE FLEXIBILITY FOR LEC'S](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0900.md) - [Minn. R. 7812.1000 ANNUAL NOTICE OF CUSTOMER RIGHTS](https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_1000.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_MN_ADR_7812_0550. Check the current official text before relying on it. Not legal advice.