# COMAR 10.07.16.09: COMAR 10.07.16.09. Complaint Investigations

> Maryland · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_09

## Section

- **Citation:** COMAR 10.07.16.09
- **Heading:** COMAR 10.07.16.09. Complaint Investigations
- **Jurisdiction:** Maryland
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Code of Maryland Regulations / Title 10 MARYLAND DEPARTMENT OF HEALTH / Subtitle 07 HOSPITALS / Chapter 16 Limited Private Inpatient Facilities / COMAR 10.07.16.09

## Text

A. To resolve expeditiously a complaint that alleges the existence of any non-life-threatening deficiency:
(1) The Department shall refer the complaint directly to the facility; and
(2) The facility shall:
(a) Conduct an internal investigation into the complaint; and
(b) Submit the investigation and supportive evidence to the Department within 30 days of the receipt of the complaint.
B. If the Department determines that the facility has not satisfactorily addressed the referred complaint or if the complaint alleges the existence of a serious or life-threatening deficiency, the Department shall conduct an independent investigation using the standards:
(1) Of the Joint Commission; or
(2) Adopted by the Secretary under this subtitle.
C. Issues relating to the practice of medicine or the licensure or conduct of a health professional shall be referred to the:
(1) Facility; and
(2) Appropriate licensure board for resolution.

## Nearby sections

- [COMAR 10.07.16.01 COMAR 10.07.16.01. Scope](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_01.md)
- [COMAR 10.07.16.02 COMAR 10.07.16.02. Definitions](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_02.md)
- [COMAR 10.07.16.03 COMAR 10.07.16.03. Incorporation by Reference](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_03.md)
- [COMAR 10.07.16.04 COMAR 10.07.16.04. Eligibility](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_04.md)
- [COMAR 10.07.16.05 COMAR 10.07.16.05. Licensure Process](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_05.md)
- [COMAR 10.07.16.06 COMAR 10.07.16.06. Duration of License](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_06.md)
- [COMAR 10.07.16.07 COMAR 10.07.16.07. Separate License Required](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_07.md)
- [COMAR 10.07.16.08 COMAR 10.07.16.08. Inspections](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_08.md)
- [COMAR 10.07.16.09 COMAR 10.07.16.09. Complaint Investigations](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_09.md)
- [COMAR 10.07.16.10 COMAR 10.07.16.10. Facility Service Plan](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_10.md)
- [COMAR 10.07.16.11 COMAR 10.07.16.11. Staffing](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_11.md)
- [COMAR 10.07.16.12 COMAR 10.07.16.12. Physical Environment Requirements](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_12.md)
- [COMAR 10.07.16.13 COMAR 10.07.16.13. Emergency Procedures](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_13.md)
- [COMAR 10.07.16.14 COMAR 10.07.16.14. Dietary Services](https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_14.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_MD_COMAR_10_07_16_09. Check the current official text before relying on it. Not legal advice.