# Mass. Gen. Laws ch. 175I, sec. 7: Investigative consumer report; personal interview; prohibited information > Massachusetts · Statutes · In force URL: https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S7 ## Section - **Citation:** Mass. Gen. Laws ch. 175I, sec. 7 - **Heading:** Investigative consumer report; personal interview; prohibited information - **Jurisdiction:** Massachusetts - **Kind:** Statutes - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** MA Code / Part I / Title XXII / Chapter 175I / Section 7 ## Text Section 7. (a) No insurance institution, insurance representative or insurance-support organization may prepare or request an investigative consumer report about an individual in connection with an insurance transaction involving an application for insurance, a policy renewal, a policy reinstatement or a change in insurance benefits unless the insurance institution or insurance representative informs the individual: (1) that each individual may request to be interviewed in connection with the preparation of the investigative consumer report; and (2) that upon a request pursuant to section eight, such individual is entitled to receive a copy of the investigative consumer report. (b) If an investigative consumer report is to be prepared by an insurance institution or insurance representative, such insurance institution or insurance representative shall institute reasonable procedures to conduct a personal interview requested by an individual. (c) If an investigative consumer report is to be prepared by an insurance-support organization, the insurance institution or insurance representative desiring such report shall inform the insurance-support organization whether a personal interview has been requested by the individual. The insurance-support organization shall institute reasonable procedures to conduct such reviews, if requested. (d) No investigative consumer report shall contain any information designed to determine the sexual orientation of an applicant, proposed insured, policyholder, beneficiary or any other person, or for such persons, information relating to counseling for Acquired Immune Deficiency Syndrome (AIDS) or AIDS–related Complex (ARC) as defined by the Centers for Disease Control of the United States Public Health Service. For purposes of this subsection, ''counseling'' shall not mean diagnosis of or treatment for AIDS or ARC. Section 7. (a) No insurance institution, insurance representative or insurance-support organization may prepare or request an investigative consumer report about an individual in connection with an insurance transaction involving an application for insurance, a policy renewal, a policy reinstatement or a change in insurance benefits unless the insurance institution or insurance representative informs the individual: (1) that each individual may request to be interviewed in connection with the preparation of the investigative consumer report; and (2) that upon a request pursuant to section eight, such individual is entitled to receive a copy of the investigative consumer report. (b) If an investigative consumer report is to be prepared by an insurance institution or insurance representative, such insurance institution or insurance representative shall institute reasonable procedures to conduct a personal interview requested by an individual. (c) If an investigative consumer report is to be prepared by an insurance-support organization, the insurance institution or insurance representative desiring such report shall inform the insurance-support organization whether a personal interview has been requested by the individual. The insurance-support organization shall institute reasonable procedures to conduct such reviews, if requested. (d) No investigative consumer report shall contain any information designed to determine the sexual orientation of an applicant, proposed insured, policyholder, beneficiary or any other person, or for such persons, information relating to counseling for Acquired Immune Deficiency Syndrome (AIDS) or AIDS–related Complex (ARC) as defined by the Centers for Disease Control of the United States Public Health Service. For purposes of this subsection, ''counseling'' shall not mean diagnosis of or treatment for AIDS or ARC. ## Nearby sections - [Mass. Gen. Laws ch. 175I, sec. 1 Application of chapter](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S1.md) - [Mass. Gen. Laws ch. 175I, sec. 2 Definitions](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S2.md) - [Mass. Gen. Laws ch. 175I, sec. 3 Pretext interviews; use](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S3.md) - [Mass. Gen. Laws ch. 175I, sec. 4 Notice of information practices; time; contents; abbreviated notice](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S4.md) - [Mass. Gen. Laws ch. 175I, sec. 5 Questions to obtain marketing or research information; disclosure](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S5.md) - [Mass. Gen. Laws ch. 175I, sec. 6 Disclosure authorization form; contents](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S6.md) - [Mass. Gen. Laws ch. 175I, sec. 7 Investigative consumer report; personal interview; prohibited information](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S7.md) - [Mass. Gen. Laws ch. 175I, sec. 8 Recorded personal information; medical record information; disclosure; fees](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S8.md) - [Mass. Gen. Laws ch. 175I, sec. 9 Correction, amendment or deletion of personal information](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S9.md) - [Mass. Gen. Laws ch. 175I, sec. 10 Adverse underwriting decision; notice; reasons; disclosure of medical or mental health record information; summary of rights](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S10.md) - [Mass. Gen. Laws ch. 175I, sec. 11 Prior adverse underwriting decisions; requests for information by insurance organizations](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S11.md) - [Mass. Gen. Laws ch. 175I, sec. 12 Adverse underwriting decision; basis](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S12.md) - [Mass. Gen. Laws ch. 175I, sec. 13 Personal or privileged information from insurance transactions; disclosure](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S13.md) - [Mass. Gen. Laws ch. 175I, sec. 14 Investigations](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S14.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S7. Check the current official text before relying on it. Not legal advice.