# Mass. Gen. Laws ch. 175I, sec. 3: Pretext interviews; use

> Massachusetts · Statutes · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S3

## Section

- **Citation:** Mass. Gen. Laws ch. 175I, sec. 3
- **Heading:** Pretext interviews; use
- **Jurisdiction:** Massachusetts
- **Kind:** Statutes
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** MA Code / Part I / Title XXII / Chapter 175I / Section 3

## Text

Section 3. No insurance institution, insurance representative, or insurance-support organization shall use or authorize the use of pretext interviews to obtain information in connection with an insurance transaction; provided, however, that a pretext interview may be undertaken to obtain information from a person or institution that does not have a generally or statutorily recognized privileged relationship with the person about whom the information relates for the purpose of investigating a claim where, based upon specific information available for review by the commissioner, there is a reasonable basis for suspecting criminal activity, fraud or material misrepresentation in connection with the claim.

Section 3. No insurance institution, insurance representative, or insurance-support organization shall use or authorize the use of pretext interviews to obtain information in connection with an insurance transaction; provided, however, that a pretext interview may be undertaken to obtain information from a person or institution that does not have a generally or statutorily recognized privileged relationship with the person about whom the information relates for the purpose of investigating a claim where, based upon specific information available for review by the commissioner, there is a reasonable basis for suspecting criminal activity, fraud or material misrepresentation in connection with the claim.

## Nearby sections

- [Mass. Gen. Laws ch. 175I, sec. 1 Application of chapter](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S1.md)
- [Mass. Gen. Laws ch. 175I, sec. 2 Definitions](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S2.md)
- [Mass. Gen. Laws ch. 175I, sec. 3 Pretext interviews; use](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S3.md)
- [Mass. Gen. Laws ch. 175I, sec. 4 Notice of information practices; time; contents; abbreviated notice](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S4.md)
- [Mass. Gen. Laws ch. 175I, sec. 5 Questions to obtain marketing or research information; disclosure](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S5.md)
- [Mass. Gen. Laws ch. 175I, sec. 6 Disclosure authorization form; contents](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S6.md)
- [Mass. Gen. Laws ch. 175I, sec. 7 Investigative consumer report; personal interview; prohibited information](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S7.md)
- [Mass. Gen. Laws ch. 175I, sec. 8 Recorded personal information; medical record information; disclosure; fees](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S8.md)
- [Mass. Gen. Laws ch. 175I, sec. 9 Correction, amendment or deletion of personal information](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S9.md)
- [Mass. Gen. Laws ch. 175I, sec. 10 Adverse underwriting decision; notice; reasons; disclosure of medical or mental health record information; summary of rights](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S10.md)
- [Mass. Gen. Laws ch. 175I, sec. 11 Prior adverse underwriting decisions; requests for information by insurance organizations](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S11.md)
- [Mass. Gen. Laws ch. 175I, sec. 12 Adverse underwriting decision; basis](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S12.md)
- [Mass. Gen. Laws ch. 175I, sec. 13 Personal or privileged information from insurance transactions; disclosure](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S13.md)
- [Mass. Gen. Laws ch. 175I, sec. 14 Investigations](https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S14.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_MA_PI_TXXII_C175I_S3. Check the current official text before relying on it. Not legal advice.